An Internship Report

An Internship Report On Supply Chain Management of Ranks Information Technology Technology & Telecommunications Telecommunications Limited

Submitted To

Shamsun Nahar Momotaz Assistant Professor  Department of Business Administration Stamford University Bangladesh

Submitted By Md. Masud Parvez Pradhan MBA04311720 (Marketing) Stamford University Bangladesh

Stamford University Bangladesh October 31, 2011

Letter of Transmittal

October 31, 2011. To The Supervisor

Assistant Professor  Department of Business Administration Stamford University Bangladesh.

Dear Madam Here is the report on the topic “Supply Chain Management of Ranks Information Technology & Telecommunicatio Telecommunications ns Limited” which is part of my MBA program. program. It is great pleasure pleasure for  me to present you a report on Supply Chain Management of Ranks Information Technology & Telecommunications Limited. This report was a challenging experience for me and gave me a theoretical as well as practical knowledge. I tried my best to make the report a sound regarding your valuable counseling and proper guidance.

Hope you would appreciate my since effort.

Sincerely yours,

(Md. Masud parvez Pradhan)

Stamford University Bangladesh ID: MBA04311720 Department of Marketing Stamford University Bangladesh.

Certificate of the Authorization

This is to certify that the Report on “Supply Chain Management of Ranks Information Technology & Telecommunications Limited” is done by Md.Masud Parvez Pradhan as a  partial fulfillment of requirement of “Masters of Business Administration” degree from “Stamford University Bangladesh”. The Dissertation has been carried out successfully under  my guidance and supervision.

He has performed all the responsibilities assigned with him very perfectly. He also possesses a good moral character. We found him sincere, dutiful and diligent.

I wish him all the success in his future undertaking.

Feel free to contract for any query.

With Best Wishes,

-----------------------------------------Shamsun Nahar Momotaz

Assistant Professor  Department of Business Administration Stamford University Bangladesh.

Letter of Declaration

I hereby do solemnly declare that the work presented in this dissertation named “Supply Chain Management of Ranks Information Technology & Telecommunications Limited” has  been carried out by me and has been previously submitted to any other University/ College/ Organization for an academic qualification/ certificate/ diploma or any degree.

This work I have presented does not breach any copyright.

I further undertake to indemnify the University against any loss or damage arising from  breach of the foregoing obligations.

Md. Masud Parvez Pradhan

ID: MBA04311720 43th Batch Stamford University Bangladesh.

Acknowledgement

First of all I express my deepest gratitude and respect to my supervisor  Shamsun Nahar Momotaz , Assistant Professor, Business Administration of Stamford University Bangladesh.

He helped in different phases of the Report work. Without his help and motivation this report would not have possible. I also express my deepest gratitude and respect to all teachers of  Department of Business Administration for helping me during this work.

My deepest deepest appreci appreciati ation on to Md.Zafor Ahamed and Sanjib dada of Ranks ITT Ltd for   providing me the information’s about Supply Chain Management. Many thanks to Abdul Kadar Sujon and Mr. Selim Howlader for providing support to different aspect of this

report and with sincere effort to provide me with general information about IT business and its company's history, and discussed its current business activities and strategic management  problems.

And also thanks to my classmates of MBA program, Stamford University Bangladesh to share their information and ideas about preparing this report, without their help and support it would have been difficult for me, especially to Md. Masudur Rahman, Md. Reayad and special thanks to my bosom friend Md. Shahjalal for helping me in such way.

There are many people whom I do not even know very well. I want to thank them as well. I had to discuss with many customers to know about their thoughts and their feelings about this industry.

Lastly, I would like to thank my family members, who were always there by my side as always. They were so helpful and considerate about my completion of the report.

Executive Summary:

To study the practice of Supply Chain Management of Ranks Information Technology & Tele Teleco comm mmun unica icati tion on Limi Limite ted. d. To know know how how much much Rank Rankss Info Inform rmati ation on Tech Techno nolo logy gy & Telecommunication Company follow the supply chain management. Find out the problems of  Ranks Information Technology & Telecommunication Company. To identify major strength and and weakn weaknes esss of Rank Rankss ITT ITT in resp respect ect to othe otherr IT comp compan any. y. To reco recomm mmen end d for for the the development of the supply chain management in Ranks IT company officials.

At First First Ranks Ranks Inform Informatio ation n Techno Technolog logy y & Teleco Telecommu mmunic nicati ation on Compan Company y Supply Supply chain chain management get requisition from technical team. Supply chain department coordination with finance department from the initiation of purchase requisition. After prepare all the document get approval from higher management. Prepare the comparative statement and select suitable supplier. Issue the work order/purchase order to the vendor and follow up delivery. Supply chain maintains maintains the supplier data, purchase purchase history history of the company, company, supplier evaluation evaluation and advice eligibility to carry over. Supply chain also keeps informed of current development in field of purchasing prices, market conditions and new products.

Supply Supply Chain department department of Ranks Information Information Technology Technology & Telecommun Telecommunication ication also developing and maintain minimum/maximum inventory system database, standard operating  procedure.

Table of contents

Page

Particulars

Letter of Transmittal Transmittal Declaration Declaration letter Authorization Authorization letter Acknowledgement Executive Summary

Chapter ONE: Introduction

Background of the Report........................................... Report.................................................................. .............................................. ...................................1 ............1 Rationality......................................... Rationality................................................................ .............................................. .............................................. ......................................1 ...............1 Objectives............................................. Objectives...................... .............................................. .............................................. .............................................. ...................................1 ............1 Scope......................................... Scope................................................................ .............................................. .............................................. .............................................. .......................2 2 Methodology................................ Methodology....................................................... .............................................. .............................................. ............................................2 .....................2 Limitations.......................................... Limitations................... .............................................. .............................................. .............................................. .....................................2-3 ..............2-3

Chapter TWO: Overview of Ranks Information Technology & Telecommunication Telecommunication Limited. About Ranks Information Technology &  Telecommunications  Telecommunications ..................................................4 The Rangs Group...................................... Group............................................................. .............................................. .............................................. ..................................5 ...........5 Company Information..................................... Information............................................................ .............................................. .............................................. ............................5 .....5 Offices ........................................... .................................................................. .............................................. .............................................. ............................................6 .....................6 Management body of Ranks ITT......................................... ITT................................................................ .............................................. ..............................7 .......7 Mission of Ranks ITT.......................................... ITT................................................................. .............................................. .............................................. .......................7 7 SWOT Analysis of Ranks ITT....................................... ITT.............................................................. .............................................. ................................8-10 .........8-10

Chapter Three: Overview of Supply Chain Management Definitions of Supply Chain .............................................. ..................................................................... .............................................. .............................11 ......11 Marketing Logistic and Supply Chain Management..................................................... Management..............................................................11 .........11  Nature and Important of Marketing Logistics.................................. Logistics......................................................... ..................................12-13 ...........12-13 Goal of Logistics System.......................................... System................................................................. .............................................. .......................................13 ................13 Major Logistics Functions...................................... Functions............................................................. .............................................. ..........................................14 ...................14 Warehousing...................................... Warehousing............................................................. .............................................. .............................................. ...................................14-15 ............14-15 Inventory Management...................................... Management............................................................. .............................................. ..........................................15 ...................15-16 -16 Transportation...................................... Transportation............... .............................................. .............................................. .............................................. .................................17-18 ..........17-18 Logistics Information Management................. Management........................................ .............................................. ............................................1 .....................18-19 8-19 Integrated Logistics Management................. Management........................................ .............................................. .............................................. ...........................20 ....20 Cross Functional Teamwork Inside the Company...................................................... Company..................................................................20 ............20 Building Logistic Partnership ........................................... .................................................................. .............................................. ...............................21 ........21 Third Party Logistics ............................................ ................................................................... .............................................. .....................................21-22 ..............21-22

Chapter Four: Findings Supply Chain Management in Ranks ITT Limited ......................... ..................................... ......................... ............... .. 23-24 Services offered by the Ranks Information Technology & Telecommunications ............ 24-29 Customer Support................................... Support.......................................................... .............................................. .............................................. ..............................29-30 .......29-30 Partners of Ranks Information Technology & Telecommunications Telecommunications .................................30-32 .................................30-32 Key Customers ........................................... .................................................................. .............................................. ............................................... .......................... 32-33 Partial Customers....................................... Customers.............................................................. .............................................. .............................................. ...........................33-34 ....33-34  Network Coverage.................................... Coverage........................................................... .............................................. .............................................. ............................35-36 .....35-36 Ranks – Information Technology & Telecommunications PoPs.......................................37-38 PoPs.......................................37-38 Synopsis of Ranks ITT Backbone Connectivity............................................... Connectivity................................................................39-40 .................39-40 Warehousing...................................... Warehousing............................................................. .............................................. .............................................. ........................................40 .................40

Chapter Five: Conclusion and Recommendation ....................................... 41-42 Appendix:....................... Appendix:................................... ......................... .......................... .......................... ......................... ......................... .................... ....... 43