26th International Conference of the TOC Practitioners Alliance - TOCPA www.tocpractice.com
19-20 May 2016, Fukuoka, Japan
TOCによる競合の真似できない 競争優位性の獲得
Competitive Edge that no competitors can imitate, gained by TOC 中川 智加良 Chikara Nakagawa Taika Industry 19th May, 2016
中川 智加良 Chikara Nakagawa 太華工業 株式会社
専務取締役
2001年より⽇本アイ・ビー・エムの人事部門の勤務を経て、 2007年にステンレスのコイルセンター・研磨を主⼒事業とする 太華工業株式会社入社。2013年より現職。 TOCに関しては、2011年よりジュントスの⽀援のもと、コイル センター事業にSDBR、MTAを導入し、大きな成果を上げる。 現在は、研磨事業においてもMTAを導入し、TOCの活用を通じて さらなる⾶躍を模索している。 Chikara Nakagawa is Managing Director of Taika Industry Co., Ltd, who had worked for HR Department of IBM Japan. In 2007, joined to Taika Industry, Coil Center business and Polishing Stainless Steel business. In 2011, he implemented SDBR and MTA into Coil Center business, with support from Juntos, and achieved great results.
[email protected]
Currently, he is working for implementing MTA into Polishing business as well, and seeking further growth through using TOC.
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Agenda Company and Business Overview SDBR Implementation – Background – Implementing MTO Injections 1-4 – Exploitation of Internal Constraint – Results
MTA Implementation – Background – Implementing MTA Injections – Results www.tocpractice.com
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Company Overview
• Name: Taika Industry Co. Ltd. • Founded in 1957 • Head Office: Yayoi-cho 2-18, Shunan City, Yamaguchi • 2 plants in Japan • # of Employee: 153 people • Sales: 50 million Euro
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Business Overview – Organization & Products Taika Industry
本社 意匠鋼板部(南陽工場) ステンレス部(下松工場) 構内業務部 東京営業所
大阪営業所
Stainless Sheet Div. (Coil Center Business)
www.tocpractice.com
Design Steel Sheet Div. (Polishing Business)
On-site Work Service Div.
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Supply Chain Overview
Distributer
Stainless Sheet Div. (Coil Center)
RM
Coil Shearing (CS)
User
Sheet Shearing (SS)
Design Steel Sheet Div. (Polishing)
Distributer Polishing
FG
User Other Supplier www.tocpractice.com
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Coil Center Business – Manufacturing Process Distributer RM
Coil Shearing
Coil Shearing
CS
SS
User
FG
Design Steel Sheet Div.
Modes of Supply: Mainly MTO 20% of work orders are released by MTS for short delivery to specific customers Holding some FG stock because of minimum batch policy from quality aspects
Production Flow: “V” Type High TVC: % of the cost of raw material is >80% www.tocpractice.com
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Agenda Company and Business Overview SDBR Implementation – Background – Implementing MTO Injections 1-4 – Exploitation of Internal Constraint – Results
MTA Implementation – Background – Implementing MTA Injections – Results www.tocpractice.com
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Implementation Scope
Distributer
Stainless Sheet Div. (Coil Center)
RM
Coil Shearing (CS)
User
Sheet Shearing (SS)
Scope of implementation
Design Steel Sheet Div. (Polishing)
Distributer Polishing
FG
User Other Supplier www.tocpractice.com
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Implementation Timeline 2010 10月 月 Oct
11月 月 Nov
2011 12月 月 Dec
1月 月 Jan
2月 月 Feb
3月 月 Mar
4月 月 Apr
5月 月 May
7月 月 Jul
8月 月 Aug
Design SDBR mechani cs/proce dures
Current Reality Study
Open Seminar Introduction to TOC (1day)
6月 月 Jun
2012 9月 月 Sep
10月 月 Oct
11月 月 Nov
12月 月 Dec
2月 月 Feb
Execute SDBR/ Implement BM
Management Workshop (1day)
2nd TOC Project Launched
SDBR Workshop (2days) Implementation Set-up Workshop (2days)
www.tocpractice.com
1月 月 Jan
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Background The Objective: : To become a business entity that can generate money continuously without being subject to economic/market conditions
• Market conditions of the stainless business: – Violent fluctuations of prices – Shrinking sales volume due to the stainless “bubble” and the financial crisis in 2008
• Our business strategy: – To increase sales of small sheet products – To respond to customer orders with small size, small lots and short delivery
However… as we got stuck in seeking for local efficiency, we could not meet market needs. www.tocpractice.com
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Undesirable Effects In order to meet market needs, we have to improve our response time. However, in the reality… •
Uneven load (starvation and overload)
•
Raw materials are not always available when needed
•
Too much overtime of SS resources
•
Constant shift in priorities
•
Often do not have sufficient capacity to meet short delivery orders
•
There are too many items with slow moving inventory
– Often expediting happens – Negotiations between foremen happens – “Extra” set-ups are required
•
Shipping persons have many difficulties on dispatch – Negotiations with truck drivers
•
It takes too long time to make a production plan
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Core Conflict Cloud
B
D
Take actions to decrease yield rate
Ensure flexible response to customers’ demand
(Ex. Accept orders with a short delivery time/small quantity)
C
D’
A
Manage production well
Control cost
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Do not take actions to decrease yield rate
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Direction of Solution WHAT to Change? Our primary concern is to improve local efficiency.
WHAT to Change TO? Improving Flow is our No.1 consideration.
Yield ratio is prime measures.
Production LT is prime measures
Each process has its own safety.
Each order has one Buffer.
Release raw materials as soon as possible. WO priority is set based on local due date.
Choke the release. WO priority is set based on Buffer status
WO – Work Order
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Three Rules of SDBR Each customer order has its own Production Buffer (PB). Material release date is determined based on PB and Due Date. WOs are prioritized according to Buffer status. Production Buffer (PB) = Production LT
Release Date
As time passes, Buffer changes its color from Green, Yellow, Red, to Black. WO priority is determined automatically according to the following color status: Black>Red>Yellow>Green
Due Date
Early release is not allowed!
Production Buffer (**days) ) Time
Release date is determined by the formula of DD minus PB
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PB is prescribed elapse time given for a customer order
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Initial Results, But… • MTO Injections 1-4 are implemented and therefore: •
•
The flow is improved. No excess WIP and reduced Production Lead Time (PLT) from 4.8 days to 1.5 days Open work orders (WOs) are controlled. The management monitors Length of Stay (LoS) and the number of Red and Black WOs
• The flow was improved. However, the following capacity problems (UDEs) still existed while there was no increase in sales at that moment: • •
Often do not have sufficient capacity to meet short delivery orders Too much overtime of SS (Sheet Shearing) resources
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Observations • Revealed hidden excess (protective) capacity of the CS resources (as Non-CCR) while the SS resources had no excess capacity. • We can improve the flow by choking the release. But, it does not always bring higher productivity. •
Little’s Law: TP = WIP/CT
• We had given a quotation of delivery date with consideration for the available capacity of the production. Yet, the market wants for the company to meet standard lead time all the time.
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Five Focusing Steps
1. Identify (choose) the system’s constraint 2. Decide how to exploit the system’s constraint
3. Subordinate everything else to the above decision 4. Elevate the system’s constraint 5. If the constraint is broken go back to step one but do not allow Inertia to cause the system’s constraint
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Step 1 – Identify the Constraint Distributer RM
Coil Shearing
Coil Shearing
CS
SS
User
FG
Design Steel Sheet Div.
Capacity Constraint!
We saw that many Red work orders were piling up in front of SS work station. We have to investigate the situation.
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Step 2 – Decide how to Exploit • Started implementation of MTO Injections 6-7 with the CCR – the operators of Sheet Shearing (SS) • The team conducted a work analysis for the CCR and found some activities that could be offloaded. 4% 10%
5%
7%
2%
19%
43%
Machine Set-up Roughing Cut Cut Process Material Preparation Packing Shipping Material post-preparation Other
10%
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Step 2 – Decide how to Exploit • The production had stock of fixed-scale items in front of SS that was directly shipped to customers (as finished goods) and also served to SS as a material. • These stock items were produced by MTS work orders. Stock of fixed-scale items
Distributer
RM
www.tocpractice.com
CS
SS
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User
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Step 2 – Decide how to Exploit
Suggested way
Current way
• The team suggested the following idea with the aim of exploiting the capacity of the CCR (SS).
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MTS WO
MTO WO
CS
SS Roughing Cut
Fixed-scale Cut
Cut Process
MTO WO
CS Case-by-case Cut
SS Roughing Cut
Cut Process
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Yes, BUT…
SS’s capacity will be ensured IF… Load on CS will be increased
CS will be overloaded!
is implemented…
FG stock of Fixed-scale items will be redundant
FG stock of Fixed-scale items will be reduced
Yield rate will be decreased!
Our responsiveness for short delivery times will go down! www.tocpractice.com
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Trimming NBRs CS has excess capacity. AND SS’s capacity will be ensured Mechanics to monitor the load/ CS’s capacity is in place
IF…
Load on CS will be increased is implemented…
FG stock of Fixed-scale items will be redundant
CS will be overloaded!
Mindset: Flow is no.1 consideration FG stock of Fixed-scale items will be reduced
Yield rate will be decreased!
Production LT is reduced significantly Our responsiveness for short delivery times will go down! www.tocpractice.com
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Step 3 – Subordinate to Decision • We decided to stop placing MTS work orders for building FG stock of fixed-scale items.
• Resources of CS have enough protective capacity. But, the suggested idea demands load increase on them.
• When exploiting the capacity of a CCR, we need to ensure enough protective capacity of Non-CCRs.
• Therefore, in order to fully focus on the internal constraint, we have to monitor and manage the load on Non-CCRs to prevent them from being overloaded.
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Monitoring the Load
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Results – Inventory Reduction
FG WIP Total Injection 1-4
Injection 6-7
8月 9月 10月 11月 12月 1月 2月 3月 4月 5月 6月 7月 8月 9月 10月 11月 12月 1月 2月 3月 4月 5月 6月
2011
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2012
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Results – Overtime Reduction
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Agenda Company and Business Overview SDBR Implementation – Background – Implementing MTO Injections 1-4 – Exploitation of Internal Constraint – Results
MTA Implementation – Background – Implementing MTA Injections – Results www.tocpractice.com
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Implementation Scope
Distributer
Stainless Sheet Div. (Coil Center)
RM
Coil Shearing (CS)
User
Sheet Shearing (SS)
Design Steel Sheet Div. (Polishing)
Distributer
Scope of implementation SFG
Polishing
FG
User Other Supplier www.tocpractice.com
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Why MTA? • The improved performance of the production is recognized by the market, and it led to receiving more customer orders.
• However, the increased demand started to cause the CS resources to become CCR. • Design Steel Sheet Div. gave purchase orders (POs) to Stainless Sheet Div., and hence semi-finished products were supplied by MTO. • Due to the fact that our supply lead time was longer than customer’s tolerance time, most POs were placed by using a forecast. • Consequently, Design Steel Sheet Div. had both shortages and excess of semi-finished, and it caused urgent orders killing CS resources’ capacity of Stainless Sheet Div.. www.tocpractice.com
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Implementation Timeline 2013 8月 月 Aug
9月 月 Sep
10月 月 Oct
2014 11月 月 Nov
12月 月 Dec
1月 月 Jan
2月 月 Feb
Prepare MTA • Select MTA items • Set Target Levels • Develop procedure of releasing WO • IT file developed • Explain to people
CRS (1 day) Management Workshop (2 days) www.tocpractice.com
MTA Training Workshop (2 days x 2)
3月 月 Mar MTA Pilot/ Roll-out • Replenish to consumption • Exception mgmt • Add MTA items • Execute DBM • Monitor results
10 weeks
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Direction of Solution WHAT to Change? Holding stock at SFWH* is BAD. Availability of purchased stock is under responsibility of purchaser.
Produce to forecast Produce to order according to PO that is based on sales forecast.
No clear or common way of changing stock levels
WHAT to Change TO? Hold enough stock at SFWH and establish it as regulator of replenishment system Supply link should manage availability of stock at next link.
Replenish to consumption Consumption from SFWH triggers production. WO priority is set according to Buffer status.
Dynamic Buffer Management ▪ Adjust to the trend.
SFWH – Semi-finished goods Warehouse
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Three Rules of MTA
RULE 1: Establish SFWH as regulator of replenishment system Build Stock Buffer and commit to Availability
RULE 2: Replenish to consumption Get daily consumption and release WO based on Buffer status
RULE 3: Dynamic Buffer Management Adjust Buffer size to significant changes of demand and supply
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MTA Rule 1: Stock Buffer •
Stock Buffer (Target Level) is set per every SKU-location. Stock Buffer defines the TOTAL AMOUNT of stock to be hold in the replenishment system and includes stock in the three stages: – On Hand in the stock (warehouse) – On The Way from upstream – To Be Ordered – stock that has been consumed but has been transformed yet into replenishment order yet
Stock Buffer is drawn as a bucket divided into three parts. The top part – Green, the middle – Yellow, and the bottom part – Red. Replenishment System 0-33% penetration 34-66% penetration On-hand
67-99% penetration WO
WO
WO
WO
WO
Production www.tocpractice.com
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MTA Rule 2: Replenishment to Consumption WO released according to production plan based on forecast Production is subject to demand
WO release
Raw Materials
fluctuation. Production
Downstream
Requests for WOs are based on sales forecast.
Requests for WOs
Demand
Production does not need to monitor on-hand status at WH.
Get daily consumption and release WO for replenish to WH Replenish
WO release
Raw Materials
Consumption
Production is “decoupled” from demand fluctuation.
Production
Requests for WOs
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Requests for WOs are based on WH
Downstream
consumption report. Production has responsibility to
Demand
monitor on-hand status at WH.
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MTA Rule 3: Dynamic Buffer Mgmt 60 50 40
Target Level
30
Reduce by 1/3
20 10 0 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
3
4
5
6
7
8
9
10
11
12
13
14
15
手持在庫
Green = Too much stock Yellow = Adequate stock
80
Red = Too little stock
70 60 50
Increase by 1/3
40 30 20 10 0 -10
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1
2
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Results •
Achieved the following results after 2 months of implementation: – Had kept 100% of Availability at SFG warehouse. – Reduced SFG inventory from 30 days to 18 days (40%↓) – Reduced urgent orders at Stainless Sheet Div.
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Results – SFG Inventory Reduction
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Our Competitiveness • Against common sense of the stainless coil center: – In our industry of the stainless coil center business, most people have strong mind of “improving a yield ratio of CS machines is THE ONLY way to generate profit”. But, we are opposite. We are doing a seemingly contradictory initiative.
• Unique market segment where major competitors can not enter: – The bigger competitors, the greater mind of “improving a yield ratio of CS machines is THE ONLY way to generate profit”. As these competitors don’t want to sell the small sheet products that jeopardize a yield ratio of CS machines, we can get all the demands for these products.
As a result – we became a business entity that can generate money continuously without being subject to economic/market conditions. www.tocpractice.com
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