SAP ABAP Consultant What are the roles and responsibilities of SAP Consultants and Roles and Responsibilities of SAP ABAP Consultants
SAP Consultants What are the types of consultants in SAP ? SAP Technical Consultants, SAP Functional Consultants and SAP Basis Consultants SAP is a huge software and in order to implement SAP ERP for a Organization, it needs lot of man power, the SAP implementation is done by different type of consultants .
Types of consultants are Functional Consultants Technical Consultants
Network Administrators
Functional consultants Technical consultants are
Network Administrators are Basis
are responsible for
responsible for coustomizing SAP Consultants, they are responsible for
configuring the real
ABAP software as per customer
world business
specifications i:e Developing New related SAP configurations like server
scenarios into SAP
SAP Business Applications,
maintenance, managing network down
software .
Enhansing SAP Software,
times, controlling network, user
Ex: Configurations like Creating SAP Tables etc Plants Configurations, Business Countries Configurations, Sales Organizations configuration etc
Network management and Network
management etc
ABAP Consultant Roles and Responsibilities What are the roles and responsibilities of SAP ABAP Consultants in SAP Implementation and support processes AP ABAP Consultants are responsible for developing SAP business applications using SAP Standard programming language ABAP, the main roles and responsibilities of SAP ABAP Consultant are... SAP ABAP Consultants plays crucial role in implementation of SAP software for a
organization . Total SAP software is developed using ABAP, ABAP consultants are needed in every SAP module.
Implementation Process
Support Process
Getting the business Requirement document from functional consultant / functional analyst .
Recieving tickets/issues from business .
Analyse the business Requirement.
Analysing the ticket .
Analyse the estimated time for development.
Development of Object ( ABAP application).
Resolving the issue in time .
Unit Testing by Developer .
Developer testing and transporting.
Releasing the object to testing environment .
Prepare technical document of the development .
Note: ABAP Consultant roles and responsibilities may vary from company to company, the above are standard roles of ABAP consultants
Ticket system in support projects SAP ABAP Consultants What are the role and responsibilities of an ABAP Consultant in Support projects ? SAP ABAP support consultant roles and responsibilities Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three priorities High, Medium and Low. Each and every priority as got its time limits before that we have to fix the error. The main job of the supporting consultant is to provide assistance on line to the customer or the organization where SAP is already implemented for which the person should be very strong in the subject and the process which are implemented in SAP at the client side to understand,to analyses,to actuate and to give the right solution in right time.This is the job of the support consultant. The issues or the tickets(problems) which are raised is taken care of on priority basis by the support team consultants. The work process in support projects are given below for your reference. 1. The customer or the end user logs a call through any tool or by mail (RADIX). 2. Each one of the support team is a part of support group. 3. Whenever a customer logs a call he /she has to mention to which work group (by name). 4. Once the calls came to the work group the support consultant or the team need to send an IR (Initial Response) to the user depending upon the priority of the calls. (Top,High,Med,Low,None) 5. Then the error is fixed, debugged by the support consultant or the team. Then after testing properly by generating TR(Transport Request through the basis admin) 6. Then it is informed to the end user/customer/super user about the changes which have moved to the production server by CTS process. These are the process. In summary, what I understand is that if any configuration or customization is required to solve the issue, then the consultant have to work on DEV Client, then the end user will test it in the QA client and after approval the BASIS consultant has to transport it to the PRODUCTION client. An example: Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after the implementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve
those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline. To begin with , we should give "TICKET" to you for not knowing it. Here is an eg of a ticket raise: End user is not able to 1. Create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING). He raises a ticket and the priority is set in one of the below: 1. Low 2. Medium 3. High. Now you need to solve this ticket. You would analyze the problem and identify that the SP configuration has to be done for the new plant. You would request a transport for DEV CLIENT to BASIS. You do the change and Request one more Transport to BASIS for QA client. The End user will test the same by creating a sales order for the new plant and approve it. Finally, you request a transport to move the changes to PRODUCTION. Once the change is deployed in production the TICKET is closed. What I have given is a small example. You would get some real issues with severity HIGH in your day-day support.
