The Locksmith Journal Mar-Apr 2013 - Issue 25

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MAR/APR 2013 • ISSUE 25 • WWW.LOCKSMITHJOURNAL.CO.UK

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CONTENTS

ISSUE 25 MAR/APR 2013

Editor Patricia Gwynnette [email protected] Director Rob Exley [email protected] Director Ian Wilkinson [email protected]

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Brilliant equipme from Finance Director the most Ryantrusted Exley name [email protected] Lockdecoders Ltd:

Saleswww.lockdecoders.com and Marketing Manager Diana Durmaz Tel: +44 1322 407790 [email protected] 01226UK 321leasing 450 may be arranged thro

www.kennet-leasing.co.uk

PR and Features Executive Sheilah Reed [email protected] 0114 288 5988 • 07880 990 144 05

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05 ‘WE LOVE LOCKS’ YALE’S NEW CAMPAIGNS 2013 Throughout 2013, security specialist Yale is running a number of campaigns to make consumers think more about security, helping to drive sales for locksmiths.The campaigns kicked off with a ‘We Love Locks’ launch at the Totally DIY show at the Ricoh Arena in February and will continue throughout the year.

10 TENSIONS RISE IN SPAIN Locksmiths and firemen have become the allies of homeowners in Spain, many of whom are facing eviction after losing their jobs in the country’s worsening recession. Following an alarming increase in suicides among people being thrown out of their homes, bailiffs have found that some locksmiths are unwilling to force shift mortgage defaulters out onto the streets.

23 TIME FOR LOCKSMITHS TO SEIZE OPPORTUNITIES While none of the experts is predicting growth in the door and window industry, there are growing opportunities for locksmiths in the security market. Alan Bell of ERA, part of grouphomesafe, talks about some of the trends and opportunities offered to locksmiths in the retro-fit area.

58 RECORD SALES FOR LOCKDECODERS Continually increasing sales volume for the company’s main and exclusive products is paying off with impressive results for the adventurous team at Lockdecoders Ltd. January was the company’s largest ever monthly turnover, beating any previous month by over 35%.

Log on to www.locksmithjournal.co.uk to join in our forum discussions. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically without the consent of Clearview Group Ltd.

Whilst every effort is made to ensure accuracy, this publication does not accept liability for errors, printing or otherwise appearing in this publication. The views expressed by contributors are not neccessarily those of the editor or publisher.

To read more, visit www.locksmithjournal.co.uk

If you would like to subscribe to The Locksmith Journal, and find out what you would be entitled to with the new VIP Discount cards please call Andrew on 01226 321450.

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Accounts Enquiries Sharon Watson [email protected] 01226 321 450 Subscriptions Manager Andrew Davies [email protected] 01226 321 450 Production Tom Cartledge [email protected] 01226 321 450 Production Assistant Charlotte Armstrong [email protected] Administration Joann Crossley [email protected] Administration Emma Goodinson [email protected] All Other Enquiries Rob Exley [email protected] 01226 321 450 Head Office Office F1-F3, Holme Suite, Oaks Business Park, Oaks Lane, Barnsley S71 1HT Fax Your Enquiry 01226 730 825

MAR/APR 2013

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fromtheEditor

NOTTINGHAM WAS THE PLACE TO BE… Nottingham was certainly the place to be last month when more than 1200 locksmiths gathered at one of the most successful events in the industry calendar, The Locksmiths Exhibition. With so many attractions up for grabs, it was no surprise that this buzzing event pulled in the crowds. We had just enough time to catch up with globe-trotting locksmith Pete Southern of Lockdecoders Ltd before he dashed away from the Locksmiths Expo and over to Denmark and Holland – only a short stride for Pete who must surely qualify as the industry’s mosttravelled representative! Pete and the Lockdecoders team, which now includes his youngest brother Neal, have achieved impressive sales so far this year and the remainder of the year looks equally promising.

‘Help to inspire other young women’ WELL DONE! Our congratulations to the worthy winner of the Lockdecoders Golden Key Trainee of the Year competition, Amy Poss, who works at Peterborough-based City Locks Ltd. Amy was the judges’ unanimous choice for her practical knowledge and 100 percent commitment. Perhaps her example may help to inspire other young women to consider locksmithing as a worthwhile career? The prestigious panel of judges also commended the two other finalists Aaron Hammon and Jack Fagan. It’s good to know that there is such young talent coming up in the industry. IS JACK’S HOBBY A BIT OF A DRAG? In our unending quest to discover what locksmiths do in their spare time, this month we were very pleased to hear from a trainee locksmith on the Isle of Man. Jack Divers is as macho as they come, but he does spend a lot of his leisure time in drag….well, when you are a panto dame,

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you have to! Jack is a talented musician, actor and dancer so donning the wig, the padding and the makeup is no problem to him. But he admits he does get a lot of stick from his mates…..! A DILEMMA IN SPAIN Many locksmiths who are members of the Spanish Locksmiths’ Union in strife-ridden Spain are refusing to take part in evictions of home owners being repossessed. More and more people of all ages are being threatened with eviction because they are unable to meet their mortgage repayments. The situation has come about largely because of rising unemployment and the increasing cost of living. Firemen are also refusing to take part in forcible evictions of families and elderly people. The MLA says it hopes we never see this happening in the UK, but reiterates that locksmiths involved in repossessions here must take every precaution and ensure that police have a presence in the event of any serious problems. A DIFFERENT WORLD ‘The Rise and Fall of British Safe Making’ is the topic tackled by Mike Palmer of Eurosafe UK in this issue. Mike looks back to the 1960s and reminds us of the many changes that have taken place in the industry since then. AiS SUPPORT ON SAFES We are delighted that AiS, the Association of Insurance Surveyors, is supporting our dedicated Safes section. AiS recently made its excellent Safe Guide available to the whole industry including locksmiths, which can only add usefully to everyone’s knowledge.

IMPROVED APPROACH TO TRAINING The MLA Training committee’s decision to introduce a modular coaching system for the BLI exam is continuing to pay off. The move was part of a bid to reassure experienced locksmiths, who are not yet MLA or BLI members that they have nothing to fear from the exam. Impressively high marks are being achieved and it is hoped that more locksmiths will want to take advantage of this improved approach.

‘Reassure experienced locksmiths’ SPRING IS HERE – WE THINK… As we prepared to go to press with this issue before Easter, many of us were still battling with severe winter weather that continued to cause such disruption – and some inevitable tragedies – across the UK and northern Europe.Roads blocked and whole buildings have been submerged by huge snowdrifts, Arctic winds have been taking temperatures below freezing, exhausted crews manning snowploughs and rescue vehicles continued to work around the clock in appalling conditions. Power cuts caused major problems, not least of which were burglar alarms thrown into chaos. Many of you will have suffered disruption to your businesses as a result of the weather. Hopefully, Spring really IS almost here and we won’t be digging out the van and the drive again come Spring Bank Holiday…..

Pat Group Editor.


INDUSTRYNEWS SPONSORED BY davenport burgess

OVERSEAS NEWS

‘CABINET’ RESHUFFLE AT AUSTRALIA’S LOCKSMITH’S GUILD A ‘cabinet’ reshuffle has resulted in some new faces and changes in national executive positions at the Locksmiths Guild of Australia Inc. New National President is Ron Thomas, following Kel Phillips’ decision to stand down in order to spend more time with his young family. Ron, a NSW locksmith, moves into the President’s role after spending some years as National Vice President. Bob Tierney from Victoria has taken on the Vice President’s position.

Bob, a Southern Chapter committeeman, will also be responsible for constitutional matters.

‘new faces and changes’ John Dunn, a well-known personality in Queensland locksmith circles, becomes the National Training Office and will co-ordinate the efforts of the Chapter Training Officers in the various states. Alan Hopkins remains as the National

Secretary with Graham Behrendorff staying on as the National Treasurer; Richard Knowles will continue to attend to Public Affairs and Corporate Communications. Day to day operations of the Guild’s National Office remain under the control of Barbara Ertz. In spite of the executive changes, one thing is assured, says Richard Knowles - The Guild continues to be run by locksmiths for locksmiths !

‘WE LOVE LOCKS’ - YALE’S NEW CAMPAIGNS 2013 Throughout 2013, security specialist Yale is running a number of campaigns to make consumers think more about security, helping to drive sales for locksmiths. The campaigns kicked off with a ‘We Love Locks’ launch at the Totally DIY show at the Ricoh Arena in February and will continue throughout the year with a ‘Summer Holiday’ themed campaign during the summer months and a ‘Dark Nights’ campaign from September onwards, where Yale will also be running a National Security Month. All the campaigns involve a strong consumer presence in home improvement, national, and regional press, as well as a lot of online activity including an improved and updated Yale.co.uk website. In addition, product news, advice, top tips and videos will be available on Yale’s social media channels. In February, Yale launched its ‘Yale Crime Watcher app’, which offers homeowners current burglary statistics for their area, as well as useful security advice. The app is available free to download on iPhone and Android phones. David Herbert, Head of Marketing for Yale, said: “This huge push of consumer activity builds on the Yale TV campaign at the end of 2012 and will see the Yale brand become even more synonymous with home security solutions in 2013 and beyond. “With a range of products, including traditional security solutions such as British Standard nightlatches and mortice locks as well as modern security products such as digital door locks and ‘smart’ home alarms, Yale has something to suit every home and every pocket.


“That’s why it makes sense for locksmiths to stock Yale products this year, as the demand for the brand is set to grow.” For more information call the Yale trade sales team on 0845 223 2126 or visit www.yale.co.uk.

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Overwhelming support for IFSEC London move in 2014 Following the announcement that UBM Live’s Protection & Management Series will be moving to ExCel London from June 2014, UBM Live revealed the overwhelming support received from the industry following the news. The response has been outstanding with visitors, exhibitors, key associations and media partners all expressing their commitment

to IFSEC International in London 2014. Feedback received from every element of the buying chain cements the reasons behind the decision to move the Protection & Management Series - which includes IFSEC International, FIREX International, Facilities Show, and Safety & Health Expo - from the NEC after 16 years, to London’s leading international venue.

IFSEC International will continue to unite all parts of the security buying chain in a truly integrated event. The focus for new features and visitor experience will remain on the core audience of installers, end-users, integrators, distributors and manufacturers, adding even more strength to one of the world’s largest security and fire shows. Jordi Andreu, President

(Installation and Services), ADT UK, Ireland and MENA, said: “ADT UK is delighted to see UBM’s Protection and Management Series move to an internationally accessible location. Events like IFSEC International offer the security industry a global showcase and a London venue will enable visitors, exhibitors and partners to make the most of this world-class event.”

MLA EXPO TO BE AT TELFORD IN SEPTEMBER Telford’s International Exhibition Centre will be the venue of MLA Expo, which will be returning on 13-15 September 2013. Telford is an ideal location, having ample exhibition space and outstanding exhibition facilities, plus parking, proximity to air, rail and road connections and, of course, good accommodation. The biennial event is organised by The Master Locksmiths Association

(MLA), and will see locksmiths and suppliers from across the globe getting together to exhibit products and services, share news and views, discuss industry trends and take part in those all-important training courses. PRIZE DRAWS & SPECIAL DEALS With some brilliant prize draws for visitors (including a fabulous holiday to Las Vegas and a Key Machine) plus

some very special deals on the day, a strong quality training programme and a broad cross section of exhibitors, this year’s event looks set to attract a terrific turn-out. As a measure of their confidence in the event, leading companies Mul-TLock, Yale, Abloy and Assa Abloy Security Solutions are sponsoring MLA Expo ’13 – and will of course, have a strong presence themselves, having secured more than

140 square metres of stand space to show off their latest products to visitors. In our July-August issue, The Locksmith journal will preview this major event in the industry’s calendar.

If you are interested in taking part and would like your company to be featured in the preview, call Rob Exley on 01226 321450 or email him: [email protected]

IronmongeryDirect: Record Results in 2012 Turnover up 22 percent on 2011 IronmongeryDirect, the UK’s biggest online and mail order supplier of ironmongery products to the trade has announced positive year end results for 2012, which saw turnover hitting £18.1million, up 22% on 2011. IronmongeryDirect’s Managing Director, Wayne Lysaght-Mason, stated: “We are pleased that despite tough times in the industry we have managed our eighth consecutive year of strong growth. It really goes to show just how important it is to understand our customers and continue to adapt to their needs.”

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‘Maintaining service level is key to our success’ In 2012 the Company improved many areas of its offering including introducing free returns, extending the Sunday order cut-off to 3.30pm for Monday delivery, and increasing the range with over 2,000 new products. The Company recognised the increasing trend for tradesmen accessing its website via mobile devices and launched a mobile website, which contributed to a 29% increase in online turnover.

These new service offerings, together with an already market leading 7.30pm cut-off for next day delivery, are helping IronmongeryDirect to develop and keep a loyal customer base. In addition, IronmongeryDirect recruits over one thousand new customers each week. Wayne Lysaght-Mason adds; “More than 76% of our customers tell us they come back because of our next day delivery; maintaining our service level again is key to our success.” www.IronmongeryDirect.com


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THE IMPORTANCE OF THE ONE VISIT JOB Thousands of multipoint locks, hundreds of different handles but only one visit… The key to making double glazing repair work a success is completing the job with as few site visits as possible. Repeat visits are costly in both time and money and the Holy Grail is to attend site and complete the work in one visit. Alex Pugh, marketing executive at Duffells sympathises with the repairer’s conundrum. “Duffells stocks over 12,000 security and repair products. One of our customers could encounter any one of those products at any point, so how do they fit them all on their van?” It’s true that 80% of jobs can normally be completed with 20% of the stock but that is still an impossible amount of product to carry. Local suppliers will carry a limited range and unless you are lucky enough to work within driving distance of one of the larger specialist double glazing repair suppliers then you’ll have to wait for next day delivery. An increasing number of big names have started to recognise that sometimes next day isn’t good enough. Many specialist double glazing repair products, aimed specifically at solving this problem, have been launched over the last few years. Multipoint locks & doors Rollers, hooks, deadbolts, centres, backset and operation: hundreds of variations amount to thousands of possibilities and to avoid spending time moving keeps and cutting profiles, it is important to choose the right lock. grouphomesafe launched its repair lock several years ago to combat this problem. Only

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suitable for locks with rollers or mushrooms, it comes with a one piece keep designed to quickly replace a broken lock. Yale’s Doormaster range takes the concept a step further featuring versions with both rollers and mushrooms or hooks. They are either croppable or adjustable and come with a very clever set of replacement keeps. Available with either a 35mm or 45mm backset and a range of faceplates, Yale claims that the Doormaster range will replace 90% of the multipoint locking market.

‘suppliers will carry a limited range and unless you are lucky enough to work within driving distance you’ll have to wait for next day delivery’ The Yale and ERA products only suit locks with 92mm centres but CES’s unique Vario Flex features a lock case with adjustable centres. Supplied as

a kit, the Vario Flex also allows the user to build a lock case with a backset between 30 and 45mm and faceplates ranging from 16mm to 24mm -very handy when faced with an obscure or discontinued lock. Replacement gearboxes are increasingly popular as a space-saving alternative to full length locks. The case tends to be the first part of a lock to fail and most can be replaced. Look out for obsolete and discontinued items, such as Mila and old style GU as replacement gearboxes can even be obtained for those products. Yale’s gearbox kit covers most of the range and cases can be replaced as they are used. The vital upsell need not be a pain either. When a lock breaks; there’s often an opportunity to replace the handle too and there are some clever alternatives to stop you being caught out. Handles with sliding plates that allow both centres and screw centres to be adjusted cover a huge range of the market. “Carrying one set of handles in four different colours, compared with a range of over 250 is a huge help to our double glazing repair customers,” says Alex.

Windows The range of repair products recently launched also covers windows. This includes a window espagnolette that can be cut down to suit the window and which reduces the range of espags required from around 40 to just two. Repair products can also save time. Easifit’s new window handle is supplied with five different length spindles so that whole houses can be replaced in minutes and there is no need either to cut down a spindle or reuse the old one. It’s not just time that is wasted. Most repairers have encounter a customer who, following the identification of the problem and confirmation that they would like the work to be carried out, have called back to cancel the repair. Often that’s because the customer has subsequently found another company willing to carry out the work at a cheaper price. Bear in mind that if a customer had been visited by one of your competitors first, armed with specialist repair products, then maybe that customer wouldn’t be making that second call.



Burg-Wächter acquires Sterling Locks Burg-Wächter has announced its acquisition of Sterling Locks Ltd. Both businesses are privately owned and specialise in the production and distribution of security products. Burg-Wächter is a leading European business and brand name, with an international production and distribution base. BurgWächter says that the acquisition will bring a complementary product range and enhanced access to the important UK market. Harald Lueling from Burg-Wächter said, “Sterling Locks will continue to offer its retailers, stockists and customers the same outstanding value and service it has always provided. The brand

will now be underpinned by Burg-Wächter’s extensive technical expertise and manufacturing capability.” The team at Sterling Locks will remain the same and customers are guaranteed continuity of contact and support. Tony Kelly, Sterling Locks’ MD added, Burg-Wächter will help us to extend the scope of what we can offer to the market. We look forward in particular to exploring the huge potential Sterling now has to add exciting new products to its range.” www.sterlinglocks.com, www.burg-wachter.com

www.locksmithjournal.co.uk

LOCKSMITHS IN SPAIN UNWILLING TO FORCE OUT DEFAULTERS Locksmiths and firemen have become the allies of homeowners in Spain, many of whom are facing eviction after losing their jobs in the country’s worsening recession. Following an alarming increase in suicides among people being thrown out of their homes, bailiffs have found that some locksmiths are unwilling to force shift mortgage defaulters out onto the streets. David Ormaechea, President of Spain’s Locksmiths’ Union, told the AFP news agency, “Families’ lives were being ruined and we were acting as executioners. It was causing us tension and unease.” When government-backed banks have turned to the fire service to break down the doors of those who resist eviction, some fire brigade workers have been reluctant to step in. Spain’s unemployment rate is running at 26 percent – almost twice that for young people. The jobless situation

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has led to many young people leaving the country in droves to seek work elsewhere, while many homeowners are simply unable to meet their mortgage payments. Under Spanish law, a bank can pursue a borrower for the remaining balance of a loan if the value of the seized property does not cover it. Some Spanish families are getting help from Platform for Mortgage Victims (PAH), a citizen protest movement fighting the evictions. The campaign provides legal support and tries to negotiate with the banks to allow families to remain in their homes and pay rent. PAH this month succeeded in getting parliament to consider a new law, backed by a petition with 1.4 million signatures, to end evictions and let insolvent

‘Lives were being ruined’ homeowners write off their debts by surrendering their homes. Over the past four years the movement has campaigned by turning up in crowds outside the homes of evictees and sitting on their doorsteps to try to stop police and bailiffs throwing them out. It says it has blocked nearly 600 evictions. In both Britain and America, there have been cases in which locksmiths have been injured or even killed while carrying out their work in

assisting bailiff repossessions. Dr Steffan George of the MLA commented: “The issue of warrants can be a dangerous job for locksmiths and in the UK, we always encourage vigilance and appropriate protection where necessary unfortunately, stab vests are not that unusual any more. “A good working relationship with the bailiff helps, especially when you know you can rely on each other to look after each other. Having the police attend known trouble spots is a must.”



LOOKING AFTER SMALL BUSINESSES Offering an extensive range of hardware security and safety products to the trade, Staffordshire-based HARDWARE OUTLET aims its range of quality products and services specifically at small businesses to whom they offer some key advantages. Director Andy Meakin set up the online business to the trade and retail market in August 2010 with his wife and co-director, Hayley, after their experience in both manufacturing and distribution of hardware security and safety products. Andy, whose earlier background was in the double glazing industry, said: “What we have aimed for from the start is providing the best products we can get but at the most realistic prices. “We are well aware that small businesses and sole traders need to source the products they need - but because they are not in a position to buy in bulk, they often have to pay substantially more for the privilege of buying just one, two or three items. “The same applies to our retail customers, who obviously are buying single items but who will generally pay a lot more in the big DIY chains than from us.” But while prices are maintained at that affordable level, Andy insists on supplying quality products, not ones of inferior quality. “We never want to be in a position where our1customers come 12673 - HardwareOutlet - HALFAD.pdf 26/03/2013 16:40 back to us with issues about inferior product quality,” Andy said.

Realistic solutions & prices for businesses and sole traders. C

“For example, we supply the well-known Jackloc restrictors which are designed to provide child safety,” he explained. “We could opt to supply a cheaper product but would never go down that road because we believe there can never be any compromise on that kind of safety issue.” “One of the other advantages of using our on-line services is the fast turn-round we offer on deliveries,” Andy added. “We appreciate that our customers can’t afford to be waiting for the products they need to do the job.” The range of products on offer is extensive. Top sellers at present include the Galaxy Door Restrictor for French Doors. Andy said: “We are selling a lot of these, possibly because of the high winds we constantly get these days.” Also in big demand are the Anti Snap & Anti Bump (UAP+ Zero Lift) door cylinders which made big headlines last year. These BS Kitemark & SBD approved products have been fitted to more than 1,000 doors in the last 12 months. The online services include a helpful FAQ and Technical Support section, plus Live Chat and a newly introduced Forum where customers can exchange information. Check it out at www.hardwareoutlet.co.uk. Tel: 0800 098 8828 (Freephone) Fax: 0871 714 6313. Email: [email protected] or [email protected]

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INDUSTRYNEWS SPONSORED BY duffells

Private firms better at running prisons A study by centre-right think tank Reform, says 10 out of 12 privately-run prisons had lower reoffending rates among those serving 12 months or more than comparable public jails. Last year, the government signalled a move away from wholesale privatisation in England and Wales. Privately-managed prisons were introduced in the UK in the 1990s and there are currently 14 private prisons in England and Wales. Report author

‘currently 14 private prisons in England’

Will Tanner said: “Private contractors outperform comparable public sector prisons on both cost and quality, delivering better value for money for the taxpayer. “In addition, the vast majority of contracted prisons have lower reoffending rates than similar public sector prisons for both long and short term prisoners, a key government objective.” Reform recommended that all prisons should be subject to competition. It also called for the end to national pay bargaining for prison officers with pay and conditions to be set locally by governors.

PREMIER SECURITY WELCOMES VIP VISITORS Premier Security welcomed Stephen Hester, RBS Chief Executive to its Sevenoaks HQ in February. The company, which includes Gatwick Airport among its customers, installs and services intruder alarms, CCTV, automatic gates, external perimeter protection and safes, locks and grilles for residential and commercial use. Founders, Vince and Lynn Humphreys, are building the company to pass on to their three daughters. Last year, they invested £100,000 in building a state of the art showroom, and revamped both the company website and brochures. Vince said: “As a company that has banked with NatWest since its inception over 25 years ago we feel Stephen’s

visit reflects a positive move for the RBS group to understand SMEs in greater depth.” The visit also included a meeting with local MP Michael Fallon, Minister for Business & Enterprise, and a round table discussion which gave the region’s SMEs the chance to put questions on local business and finance issues. Stephen Hester said, “I met with a number of our business customers who are playing a vital role in the economy here. It is encouraging for me to see that our relationship managers are really building the rapport with these customers that is crucial to knowing the needs of individual SMEs and

rebuilding the trust between businesses and our bank.” He said he was encouraged by the dedication he had witnessed in a local branch to customer service in dealing with the personal finance needs of the community. “I have made it clear that RBS must now ensure that our culture is always focussed on our customers and, on today’s evidence, we are well positioned to do that through the attitude and efforts of our frontline”. After the visit, Vince Humphreys commented, “The Premier team enjoyed welcoming both Stephen Hester and Michael Fallon

to our newly refurbished workplace. We are privileged that they recognised us as a forward-thinking enterprise and chose us as one of the companies they wanted to meet as part of this important initiative.”

Vince Humphreys, MD Premier Security, Stephen Hester, CEO RBS, Sarah Humphreys, Business Development Manager, Michael Fallon MP.

BIRMINGHAM CRACKDOWN ON BURGLARY HUNDREDS of door and window alarms have been fitted to homes across Aston and Newtown in Birmingham following a spike of burglary offences in the area. Officers from neighbourhood policing teams, the local priority team and offender management team (OMT),

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fitted alarms and checked gardens and alleyway security. Questionnaires were completed by several homeowners, giving officers information with which to plan future patrols and operations. Residents were given crime prevention advice

and convicted offenders and people on bail were checked to ensure they were adhering bail conditions. Officers made 25 referrals to various housing associations and the fire service over the three day period. This will see vulnerable residents and properties revisited in a bid to

make the area safer. Funding for the window and door alarms was provided by the Birmingham Community Safety Partnership . Housing officers from Birmingham city council were also patrolling the area to identify vulnerable council property.


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Police Enforcer puts Vista Panels’ GRP composite doorset to the test! Much has been said and many claims made about the strength (or otherwise) of composite doors. Indeed, there’s one company claiming that a GRP composite door collapses in a shower of polyurethane foam with a few good knocks with a police issue ‘Enforcer’. Well, it is certainly not the case with Distinction’s Nan Ya GRP composite door. Vista Panels’ Managing Director, Keith Sadler tells more: “There is an issue with the Distinction’s door blank: but it is actually about the difficulty the police have in gaining access to premises using the door. While the door blank is important, so is the quality of the components used in manufacture - as is the skill in fabrication. Vista’s 17 years of experience in manufacturing quality doorsets is there for all to see when the Greater Manchester Police’s finest attack the doorset with an Enforcer!” Vista Panels has been working with Greater

Manchester Police, supplying them with doorsets, so their teams can practise gaining entry to premises where GRP composite doors are installed.

“While it’s not pleasant seeing a quality doorset being attacked in this way, we’re well aware of the need for the police to find a way to defeat the door’s integrity and we’re very happy to work with them and supply doorsets for them to practise on,” Keith explained. Together with Distinction’s Chris Champion, Keith was invited to view a practice session at GMP’s test area and to help the teams understand the door construction and how the police can gain entry in the quickest possible way. “I believe our input has been helpful to the Greater Manchester Police and we are happy to continue supplying doorsets for their sessions. Needless to say, the public can be confident that their Vista manufactured doorset, featuring Distinction’s door blank, is very secure and gaining entry is both noisy and requires specialist tools, making it difficult for the opportunist burglar,” Keith said.

Combined Success from Sterling Locks with coloured & combination padlock sales Combination padlocks are attracting purchasers who find keys an inconvenience or who want to provide access to multiple code holders. Sterling Locks has a significant range of combination locks that complement its traditional keyed lines. Looking beyond the wintery weather to the late Spring and Summer, Sterling reports that customers are particularly interested in combination plus colour in padlocks. Bank Holidays means holiday travel, while lighter longer days mean people get on their bikes, use the patio furniture and break out the barbeque. All these items need securing. But it doesn’t have to be a chore, especially when consumers can choose a colourful padlock that suits their style with a

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combination option that means they don’t have to worry about keys. Sterling Locks offers aluminium, brass, stainless steel, laminated steel, TSA luggage combination padlocks and locking bolts. One of the most popular is the 4 Dial Combination with its brass body, hardened steel chrome plated shackle. It has 10,000 resettable combinations with a strong double locking mechanism. CONTEMPORARY ALUMINIUM Alongside this traditional brass favourite is a very contemporary Aluminium combination padlock which combines great colour and is generating great sales. Anodised aluminium creates a really attractive durable padlock which is strong and corrosion-resistant. In

today’s market, it’s good to be able to offer consumers choice that suits the season and meets the needs of both those with traditional and modern tastes. Retailers will be happy to hear that all these padlocks combine a great price with a good margin and come with Sterling’s usual reliable good service. To find out more about the Sterling’s range, or about how Sterling can help build business, call 0113 250 3603 or visit www.sterlinglocks.com


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APECS COMES TO THE UK In last month’s LSj, we introduced readers to the innovative Russian company APECS. This month we look at how in 2009 the company took the decision – despite the gloomy economic situation – to penetrate into the UK market. The long-established British market admittedly represented a major challenge for APECS, but it was one they were determined to enter. Again, this entailed detailed market research as well as getting to grips with yet another different culture. NO REGRETS To ensure they were at the heart of the business world, APECS established an office in Chelsea Harbour, London, headed up by Anastasia Goncharova, daughter of the company’s founder, Andrey. “Perhaps it was not the best time economically but we have absolutely no regrets,” said Anastasia, who was familiar with the UK having studied here. “We were absolutely certain that the need was here and that we could meet that need in our own way, with our own products. We were also confident that we could develop new products to match changing demand, in both traditional and increasingly high-tech markets,” she explained. “Our track record in product research and development has always stood us in good stead. For us, this was a fascinating market. At first people were sceptical of us, because after all, we are Russian and very different from the British!” she smiled. “But once they begin to understand our passion, our commitment and our knowledge, any barriers come down and I am happy to say that we have formed some great relationships with our UK customers.”

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As a woman, Anastasia definitely raised a few eyebrows in the traditional, maledominated UK industry. “I think it was maybe a shock for me to walk into a meeting wearing a red dress and heels,” she laughed, “but once people recognised my background and knowledge, there were never any problems.” ENHANCED PRODUCT DEVELOPMENT In the last year, APECS UK operation has concentrated on building a stronger engineering team, enhancing its product development to ensure it can offer the right products to a high quality standard but at a competitive price. The company has sensibly divided its offering into three categories: APECS BASIC, which includes products featuring simple, traditional solutions at high quality and affordable prices; APECS

STANDARD, which covers the majority of its product range and offers the customer highest value for money; and APECS PREMIER, which offers the highest performance attainable through excellent design and utilising the most modern technologies. “We regularly add new products that closely follow the market trends,” said Anastasia. “But we will do our utmost to meet your specific needs, using our extensive experience and market knowledge.” The new APECS product catalogue is now available to download (www.apecs. co.uk) but if the product you seek is not there, it can be manufactured.



SSAIB reveals plans for 2013 as registrations reach new peak SSAIB has unveiled a range of new initiatives for the coming year. These include further enhancements to its new website, an easier online application system, and an electronic auditing package. The upcoming moves, announced by SSAIB Chief Executive Geoff Tate, follow a bumper 2012, with the number of SSAIB-registered organisations approaching a record 1500. These include companies providing electronic security, intruder alarms, manned protection and fire detection systems, as well as new services such as telecare systems for the social alarms sector. SSAIB is the only certification body to have

gained UKAS approval for its Telecare Services Scheme, introduced last autumn. Geoff Tate has previewed upcoming changes to SSAIB’s expanding website services, with features designed to improve functionality for visitors and importantly reduce its registered firms’ costs. An online application system is intended to make it easier for firms to apply for registration and enhance SSAIB’s applications processing. A new electronic auditing package has also been developed to reduce the volume of paperwork and SSAIB auditors will be equipped with a hand-held device allowing checklists and audit reports to be completed

more quickly and easily. “Responding to demand driven by the number of ‘void properties’ currently requiring security, our recently introduced Temporary Alarm Systems scheme has already caught the eye of insurance companies, a number of which have expressed interest in the scheme,” adds Tate. “Some have already begun specifying the scheme to their clients supplying protection for void properties. “Another exciting new scheme is our BAFE SP 205 certification service. This scheme deals with the certification of companies or individuals carrying out fire risk assessments and we have already presented the first

company with its certificate. SSAIB is also now reaping the sound business benefits of its move into a new office in 2012. The acquisition of a freehold premises in Whitley Bay, near Newcastle, was completed at a competitive price, in the face of rising rent for its previous leased facilities, and means SSAIB’s accommodation has been expanded, but with costs that are now fixed - further good news for our registered firms.” www.ssaib.org

Surveillance statistics highlight security value of CCTV & spy cameras Government research released in February found that, despite predictions that the economic downturn would encourage a higher level of law-breaking and criminal activity, crime fell by eight percent in 2012. One of the factors in this report which stunned most people was the lower rate of property crime, with many speculating that the higher levels of security that people are choosing to install are having a real effect on the number of burglaries and cases of vandalism which occur. This is a direct contradiction to the beliefs of many criminologists, who state that property crime is one of the first figures to rise during such times of economic volatility. Many people across the country, disturbed by all-too-common accounts of burglary and intrusion, have taken to installing CCTV cameras and complex covert spy gadgets across their property to put off criminals from

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targeting their home and to catch and hopefully prosecute anyone who attempts to break in or damage their property. The installations, which can be as basic or extensive as the homeowner desires, are becoming more popular in many residential areas as neighbours club together to look out for one another and create a community spirit that has been missing for the last few decades.

‘property crime is one of the first figures to rise’ Home security on the exterior of a house can involve many different spy cameras and other devices used to detect the presence of unwanted intruders. From fitting a video peephole viewer which magnifies the faces of those at the front door, to fixing a full CCTV system to the outside of the house in order to

capture every inch of the property from different angles, there are many different approaches which people can take, from the basic to the complex. For the interior of the house, many homeowners choose to fit alarm systems which can be triggered by sensors. Motion-activated alarms can be fitted to a wall or simply stood on a hard surface, masquerading as a clock, an image on the wall or even a light switch. These hidden spy cameras help to catch out those who are sneaking around at night unwanted, and they don’t spoil the aesthetic of the home. These types of cameras can also be fixed to the interior of a car, so that if the car should be stolen, the camera can be activated to immediately track the culprit. To browse the range of spy cameras and other security devices visit www. spygadgets4u.co.uk


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TOP MARKS FOR MLA’s MODULAR COACHING/BLI EXAM The Training committee and the MLA Board members have been concerned for some time that there are a lot of very accomplished trading locksmiths who attend regional meetings, Expo, Wholesalers open days etc. yet are not Members of the MLA or BLI. Research has taught us that although many of them would like to join, that there seems to be a fear of the unknown and perhaps a little trepidation in the lack of confidence that they might fail the exam. Beside these, there are many company employees and existing BLI student/ advanced student members who for similar unfounded reasons are also frightened of taking the exam. Also, there has been a concern that some of those who have taken the BLI exam in the past and failed parts of it were more than capable of success, but were overcome on the day by nerves. Perhaps not surprising considering that for many of them this may have been their first visit to the MLA’s HQ. With all this in mind it was decided that in line with other institutions, we would not only allow the exam to be taken in a modular fashion, thereby allowing people to take the elements they wanted, in the order they wanted and at the speed they felt comfortable with, but also introduced an alternative to the standard BLI exam, which over two days included refresher coaching prior to each module, in order to help settle the candidates down and to point out exactly what the invigilator was looking for in a successful pass. The first of these modular coaching/BLI exams took place in December 2012 over two days with a total of seven candidates in attendance. They were a mixed bunch consisting of existing students, company employees and long trading self-employed locksmiths who wish to become Approved company members. Prior to each module the candidates are settled down with a cup of tea for an informal chat and refresher instructions/demonstrations and a lecture appertaining to the module in question with some hands on practice if applicable. A full demonstration of the key making is

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given and good and bad examples of the lock opening and lock fitting are shown, after which each individual module is carried out under strict exam conditions. Two modules are completed each day, and lunch is provided. Candidates can (and indeed in this instance did) choose to only take certain elements rather than all four if they so wish. We were delighted to note that all the December attendees passed with very high marks.

All seven passed the written paper with high marks, the lowest being 74% and one achieved 97 %. Of those doing the opening (six) all completed the task in under 25 minutes with one of them picking open a Chubb 3G 114 in less than 14 minutes. Of the three fitting a Euro Mortice dead lock, all made a very neat professional job with only one of them losing points for a slightly oversized cut out for the Euro cylinder - but a good shape none the less. The four making keys to a Chubb 110 lock by hand were good with very acceptable pass marks, even though not quite perfect, except for one whose finished key was an excellent piece of engineering IMHO, for which he achieved a well-deserved 100% pass mark. To sum up, all the students felt that settling them down at the start and alleviating their nerves and understanding what we were looking for as a finished result, were major factors in their success. Below is a quote received from one of the candidates in an email after the event. “Just wanted to say thanks again for all you did to make the two days such a success. I'm delighted to have 'made the grade' and feel the time and money I've invested over the year with the MLA has been really worthwhile; the training and support has been fantastic. I'll start working towards getting approved company status as soon as possible. My only regret is that nerves got the better of me and I had to resort to the drill for the opening!” So there you have it in a nut shell. If you have any doubts as to your ability to pass the exam, or concerns over what exactly is involved, then this might be the way forward for you. You can of course still sit the exam the old way if you wish but for just a few extra pounds this might be the best choice for you. For details on how to take the exam in this fashion, simply contact MLA head office on 01327 262255 or e-mail [email protected]



TRACKit 247: a modest investment with a powerful payback London Locksmiths Dennis Security, based in Walthamstow, London recently installed TRACKit247 vehicle trackers into its fleet of vans – and the busy firm is already finding it a valuable investment. Matthew Stokes of Dennis Security told LSj: “ By investing in vehicle tracking I know where my staff and equipment are at any given time, allowing me to deploy employees effectively to call outs and emergencies as they arise. We have saved more than the actual cost of the unit by not having to turn work away, as we know where the locksmiths are at any given time - and by looking in the history we can tell what jobs are completed. We have also found after sales back-up to be excellent.” Vehicle tracking is now an essential management tool, enabling businesses to control costs and gain competitive advantage in today’s tough economic climate.

CUT FUEL COSTS & INCREASE PRODUCTIVITY Peter Roback of TRACKit247 commented: “There are many reasons why companies use our tracking solution for their vehicles, plant and machinery, the most obvious being if an asset is stolen, it can be recovered with minimal disruption to the business. But by investing in vehicle tracking, businesses can also reduce fuel expenditure – major factor nowadays and increase staff productivity.” TRACKit247 offer a low cost tracking solution with low monthly subscription, with no activation costs and no contract. The tracking devices work straight out of the box and are easy to use and easy to implement. Tracking can be via innovative web based control panel and from any mobile device such as iPhone/ Smart Phones/ iPad or Tablet devices, allowing you to TRACK LIVE and view history such as speed, mileage and

locations from anywhere in the world for up to a year. Packed with advanced features such as motion alerts, geo fence zoning and panic button, TRACKit247 trackers are a costeffective solution for any business, while offering functionality and flexibility with low running costs. Units start from as little as £99.00 with tracking cost on average £2.50 per week per device – a modest investment for such a powerful pay-back. For a FREE demo or more information, visit [email protected] or call 01923-608647.

With 12% of deliveries failing first time and £ millions lost through missed deliveries, the smart doorbell that rings your mobile is launched.

We have all experienced it – the card through the door with ‘Sorry we missed you…’ message. The five minutes we pop out coinciding with the five minutes the postman delivers that all important package. For small businesses, it is not only the inconvenience this causes, but the consequential impact on the business and the cost in time and money to arrange the redelivery. Recent statistics estimated that over 12% of deliveries fail first time, costing the industry £1bn in redelivery charges.

However, help is at hand, with an intelligent doorbell, Fireco’s Smartbel, that calls a homeowner’s mobile when rung. Heralded as a revolution by small business owners, those who shop online, and relatives and carers of elderly living alone, the Smartbel doorbell allows them to ‘answer’ their doorbell and speak to the visitor remotely. For the small business owner this means being able to ask the delivery man to leave the parcel in a secure place, with a neighbour or being

able to rush back to sign for it. The two most important things to small businesses, especially in those early days are time and money. Smartbel, which recently launched into the UK, allows you to never miss a delivery while providing additional security to your business as the visitor cannot detect whether you are at home or away. Smartbel operates using a sim card and existing mobile phone technology and retails at just £129.99 Find out more at www.firecoltd.com

SMARTBEL RETAILS AT JUST £129.99 FIND OUT MORE AT WWW.FIRECOLTD.COM


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INDUSTRYNEWS SPONSORED BY euro ARCHITECTURAL hardware

SALTO XS4 Keypad escutcheon with PIN control The versatile XS4 Keypad escutcheon from SALTO Systems is designed to provide increased protection and control for doors where extra security may be required. Available in both wire-free and wireless versions, the new product offers users a choice of multiple security authentication methods to control access including

proximity card, combined use of a PIN code + proximity card or a separate keypad code. Users can have up to an 8-digit PIN Code. XS4 Keypad can be operated in 3 modes: proximity card only, Pin (Personal Identification Number) code + proximity card or keypad code only. With standard proximity card mode the lock is locked at all times until opened with the

users proximity card that has access rights to the room. When using PIN code + card mode each user has their own personal code. Typically, this might be used in student dorms, where extra security and dual authentication (presenting both a card and typing in the PIN code) are needed. The XS4 Keypad escutcheon is available for use with a wide range of

mainstream RFID technologies including: HID iClass, DESfire, DESfire EV1, Mifare, Mifare plus and Mifare Ultralight C. www.saltosystems.com

ENCOURAGE THE NEXT GENERATION, SAYS VICTOR More young people seeking a worthwhile career should consider becoming a locksmith, says Victor Southern of Lockdecoders Ltd. Victor believes that too many youngsters today pursue an often pointless university degree with few prospects for the future, instead of concentrating on training for trades that offer many excellent long term opportunities. “There is a serious shortage of many trades - from locksmiths to plumbers to chefs,” he said. “The locksmith industry

certainly needs to attract more young people to take up proper training. There may not be the formal fully time-served apprenticeships that existed in my young days but there are excellent training schemes available so there is no shortage of learning opportunities for those who are determined to make the effort.” Lockdecoders actively encourages young people through its own trainee Locksmiths awards competition, launched five years ago and judged by a distinguished panel of industry experts.

“We view this as an investment for the future,” said Victor. “Any business is about people so whatever we can do to ensure we have the right people in the industry, has to be a good idea.”

The winner of the latest Lockdecoders award is Amy Poss, who works at Peterborough-based City Locks. A delighted Amy was stunned when the judges announced their unanimous verdict as she never expected to win.

CRACKING DOWN ON LEGAL AID DODGERS Tough, new enforcement action – including vehicle-clamping -will be taken against convicted criminals who do not pay their legal bills when they can afford to. New measures to tackle criminals who hide their wealth, or who refuse to cooperate with financial assessments, are being introduced after it was revealed that only about 20% of the amount criminals are ordered to pay back is currently collected. With around £700 million a year spent on Crown Court cases, more must be done to make sure money is recovered where people can afford to pay.

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This will include: • Actively pursuing criminals for their entirety of their bill if they refuse to provide the financial information necessary to perform a means test; • Amending legal aid contribution orders if hidden assets or earnings later come to light so criminals pay the full amount they can afford. New measures will also be introduced that will allow vehicles to be clamped and

sold if criminals fail to make the ordered payments toward their legal aid costs. Justice Secretary Chris Grayling said: “It is scandalous that each year innocent taxpayers pay more than £20 million towards the defence of criminals who can afford to pay for themselves. This cannot be allowed to continue. Legal aid is not free – it is taxpayers’ money.”

‘Legal aid is not free’ To read more, visit www.locksmithjournal.co.uk


TIME FOR LOCKSMITHS TO SEIZE OPPORTUNITIES While none of the experts is predicting growth in the door and window industry, there are growing opportunities for locksmiths in the security market. Alan Bell of ERA, part of grouphomesafe, talks about some of the trends and opportunities offered to locksmiths in the retro-fit area. The classic theory is that property crime rises faster in times of economic strife and, although at the beginning of the year, government statistics showed a surprise 8% fall in crime last year, those working closely with crime prevention bodies are still predicting an increase in crime as a result of cuts in government benefits. There are also leading academics who say that there is still a strong relationship between crime and the economy, on the basis that the overall level of property crime largely reflects the size of the market for stolen or illicit goods, which in time of recession expands. While the threat of property crime is always there, awareness tends to vary according to the amount of high-profile media coverage we see. Typical of this was the flurry of media interest in 2012 when an edition of BBC TV Yorkshire’s Inside Out highlighted the situation in West Yorkshire which has the highest burglary rate in the

The Vectis Plus 4.

Alan Bell.

UK. The programme discussed the ease with which criminals can snap a standard Euro cylinder. The story, which revealed the extent to which criminals were sharing their ‘expertise’ in snapping cylinder locks, was taken up by print and broadcast media across the country. The nature of this type of crime, and the style and level of press coverage, can have a direct impact on the sale of security products as the public becomes aware of new threats. Whether in reality levels of crime have fallen or will rise, there is certainly an increased awareness amongst the general public of security issues, fuelled by police initiatives, insurance requirements and, of course, media coverage. For the locksmith industry, this awareness, coupled with tightened household budgets creates an area of opportunity. While householders looking to increase the security of their property may not have the money to spare for new doors they can be open to solutions that make their existing doors more secure. The security industry made great strides in 2012 in developing standards. For retro-fit situations, we saw the introduction of the new Technical Specification 007 (TS 007), produced by the Door & Hardware


Federation and the Glass and Glazing Federation which was designed specifically to address the vulnerability of lock cylinders. Meeting these standards, ERA introduced a number of products, including the Lockguard handle, which meets the standard’s two-star rating and the High Security handle, uniquely designed to protect the cylinder from attack. Offering the best protection against cylinder bumping or snapping is the Vectis Plus, which does away completely with the cylinder and meets all the requirements of PAS 23/24 and Secured by Design with a five-lever lock operation. It is products such as these that signal the opportunities in the retro-fit market. It will require a degree of customer re-education and we shouldn’t just rely on media scare stories to increase awareness of new products. The great opportunity for locksmiths called in to repair or replace existing locks is to offer their customers enhanced levels of security. Like-for-like replacement of the traditional mortice lock/nightlatch may be the easy option, but it is far from the best solution. Security technology has moved on to such a degree that we can now offer customers cylinderfree solutions such as the Vectis Plus, the new British Standard Kitemarked Fortress MPL, high-security handles and anti-bump cylinders – a whole range of solutions which will increase add value to the locksmith’s offer by delivering heightened levels of security to their customers. Security technology moves on all the time. The market has already seen the introduction

of keyless technology which is firmly established in the commercial sector and in multi-occupancy dwellings. In reality, in the domestic sector, this technology is unlikely to have a significant impact in the foreseeable future. Going forward, there will be a closer tie-in between electronics and locking systems and the next stage is likely to see the development of electronic fobs for remote locking of doors and windows. Already firmly established in the automotive sector, this is likely to be less of a culture shock for the average householder than keyless technology. For the immediate future, however, the emphasis in the market will be on offering enhanced levels of security to overcome issues such as cylinder bumping, snapping or drilling. In addition to the products we already offer, ERA will continue to introduce new products aimed at the retro-fit market which will enable locksmiths to continue to offer their customers looking to upgrade the security of their homes an affordable, effective solutions.

The Lockguard handle.

www.grouphomesafe.com/

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Police target North Bradford North Bradford NPT is targeting homes in Heaton, North Bradford, in a crime prevention initiative. The operation comes in response to recent crimes in the area, where attackers have forced their way into properties to steal goods. Officers worked with Incommunities to fit sash jammers and bolts to properties in the area, and the crime prevention

van had officers on hand to answer any questions about home security. Officers also issued warning letters to people known to be involved in antisocial behaviour and fitting vehicles with anti-theft number plate screws. These crime prevention materials have been paid for by funds seized directly from

‘Crime provention initiative’

criminals under the Proceeds of Crime Act. West Yorkshire Police and Crime Commissioner, Mark Burns-Williamson, said: “Days of action such as these highlight the value of neighbourhood policing teams. I am committed to neighbourhood policing through their ability to work with local people to reduce the chances of them becoming victims of crime.”

West Midlands Police sign up to CheckMEND scheme West Midlands Police were one of the first forces in the country to embrace a new code of practice aimed at slamming the door in the face of thieves trying to sell stolen goods. A Home Office Code of Practice encourages forces to get second hand stores signed up to a scheme where they check all items offered up for sale against the CheckMEND database which logs if goods have been recorded as lost or stolen. The force has hundreds of stores such as Cash Converters, Cash Generator, Cex and other independent second hand stores signed up to the scheme. Officers across the force attended second hand stores, schools and shopping centres registering goods onto the immobilise database for free. Each of the stores who have signed up check items offered for sale against the CheckMEND site. Each search generates a unique certificate number. This can be

issued to a potential buyer to prove that at the time of purchase the item was not reported lost or stolen and no adverse information was recorded against it.

‘the more the public register their goods on immobilise, the more effective the system will be’ David Bursey from Byte size Solutions in Kings Heath, Birmingham said: “Now we can use CheckMEND we can buy items from people who come in off the street. We have been dubious about doing that in the past because we have not been able to trace the history of the item. This has

opened up new possibilities in how we can conduct our business that is of real benefit to us and our customers. “ DC Vanessa Lewis from Force CID who is heading up the project to get all West Midlands second hand stores signed up said: “Our officers have been passionate about getting stores signed up as one of the main ways we can stop the sale of stolen goods and ultimately deter burglars and thieves. The more the public register their goods on immobilise, the more effective the system will be.”

A YouTube video explaining how the system works is available below or at this link: http://youtu.be/LNx-5eoaXGA

Carlisle agrees sponsorship deal with Crimestoppers Carlisle Support Services has announced that it will be sponsoring Crimestoppers, the independent crime-fighting charity. The initial sponsorship deal will be for 12 months with an option to extend this by a further two years. Richard Chappell, Carlisle’s CEO, said; “This is so much more than simply making a donation to Crimestoppers. We will be working with Crimestoppers in a number of ways to improve the way in which we get the message out there that there is an

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independent charity, to which you can safely and anonymously report crime”. Business Development Director for Crimestoppers, Rodger Holden added; “We are delighted to be working with Carlisle Support Services as we embark on a number of exciting projects over the coming year”. www.crimestoppers-uk.org


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MUSIC & THEATRE WERE TURNING POINTS FOR THIS TRAINEE LOCKSMITH Most of us have a turning point in our lives: but Isle of Man trainee locksmith – (AKA the Wicked Queen), Jack Divers, has had several – even though he is just 20 years old. LSj finds out more… When Jack was just seven, his musician Dad handed him a trumpet – and from then on, music became a major part of Jack’s life. Today, as well as trumpet he plays cornet and flugelhorn, which – Jack says – “are all pretty much the same instruments, just slightly different shapes!” Over the years, he has played in brass bands and as a musician for theatre productions. But it wasn’t always a good experience. “When I was 11 and in high school, I got picked on for playing trumpet because it just wasn’t ‘cool’, Jack explained. “It was a bad time for me but I stuck at it and gradually got my confidence back after I got to 17 and started doing drama at ‘A’ level. When I got an ‘A’ grade for my performance results, I thought – hey, maybe I can actually do this! It felt right, so I auditioned for an amateur theatre company which was doing ‘My Fair Lady’ – and got the part! “I met some great people, really enjoyed doing it and have not stopped doing theatre since.” IT’S A FAMILY THING It was inevitable that Jack would get involved in theatre. He told me, “Strangely, a couple of years before I started on stage, my Mum and sister were helping out with the crew backstage, doing propos, makeup, wardrobe, stage managing,” Jack added. “I used to just watch but thankfully, my Mum urged me to try for the audition. And it’s a real family thing – as my Dad is usually in the pit playing sax!” Jack also finds time to do gigs on the island most months with a couple of bands.

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PERFORMING RESTORED MY CONFIDENCE This multi-talented lad, who has also learned dance routines and stagecraft, moved to the Isle of Man from Sheffield with his family when he was just two, says he loves performing because it is an escape, and it certainly helped restore his confidence after his experiences of being picked on at school.

‘You wouldn’t believe how satisfying it was for the ‘Wicked Queen’ to take her bow to the sound of all the kids booing! I knew then that I’d done a good job and the audience was happy’ “When you’re on stage, you are not you – you are someone else for a while,” he says. “You are dressed to play a part and people like to watch you – that’s what they have come to see. I was always considered weird at school because I was a bit crazy and would do funny voices, pretend to be a woman and so on. But now when I do this for theatre, that’s fine - because it is what people expect, it is all about entertaining the audience. When you hear an audience of 800 cheering because they are enjoying the show, all the months of hard work, rehearsals, sweat and tears all become worthwhile.” Jack’s most recent starring role was as the Wicked Queen in the Christmas panto, where he was a huge hit. “I was in full drag and played it like an actual woman, not a dame,” he said. “People would argue whether I was really a woman or in drag – and the best thing

of all was that the kids HATED me! You wouldn’t believe how satisfying it was for the ‘Wicked Queen’ to take her bow to the sound of all the kids booing ! I knew then that I’d done a good job and the audience was happy – and for me, that’s what matters – you really can’t beat that feeling.” Despite a very busy schedule with his work, music and theatre, Jack manages to spend some time with his partner, Abi, who is also originally from Yorkshire. He also finds time to cycle occasional just for fun - and he admits he clearly is still a bit ‘crazy’! “My friend and I like to unicycle up and down Douglas prom in a morphsuits – in fact, seeing someone on a unicycle in a morphsuit is now a recognised sight thanks to me and my friend!” he laughed.



LOCKSMITHING OFFERS HANDS-ON VARIETY Jack works full-time as a trainee locksmith at Fayle Safe Security, which is one of three locksmith companies on the Island and he enjoys his job. Why locksmithing? “When I left school I wasn’t sure about a career – I’d known university would be a waste of time and money for me. I wanted a practical job, where I could work full-time and acquire lifeskills – and have some challenges - not one that meant sitting in front of a computer all day. I saw an ad for a trainee locksmith, applied and got it, and am enjoying pushing forward with it ever since. “At Fayle Security we have been pretty busy. We always like to put the customer first and do all we can to give good service. The competition from the other two firms is not huge even on this small island, but we aren’t fighting for work – instead we actually help each other out when we can. We each have our specialities so it works out well.” The Isle of Man is a comparatively safe

place to live but it is not immune from crime, and the main concern residents have is personal security. We advise people on how best to keep their property, business and belongings safe,” Jack said. “One problem we have noticed lately is the theft of oil from exterior oil tanks,” he added. GOOD TRAINING IS IMPORTANT Jack’s boss, Calvin Fayle, handles most of the business’s auto locksmith work, but Jack does copy car keys and is looking to fit in some training so he improve these skills. “I am a big believer in good training,” said Jack, who recently attended an MLA course. “Being taught by someone like Calvin, who has such a lot of experience means a lot to me. We have all been to jobs where the previous lock has been fitted wrongly or is not up to standard for security – and that’s when proper training needs to be applied.” One of the aspects of locksmithing that

Jack enjoys is the variety it offers. “No two days are the same,” he said, “there is always something different, new products coming out and security is constantly improving. Also, I work with two top chaps! “We are really pushing engraving now and that is something I am enjoying dealing with, doing word and picture engraving on lots of things – from personalising microphones to engraving an ammunition shell….

GREAT FRANCHISE OPPORTUNITIES AVAILABLE IN THE LOCKSMITHING & UPVC REPAIR INDUSTRY HUGE PROFITS | LOW START UP COSTS | FULL TRAINING CONTACT GRAHAM JONES FOR MORE INFORMATION mpl, 29 westgate end, wakefield, west yorks, wf2 9rg WEB: www.multipointlocks.co.uk EMAIL: [email protected] Tel: (01924) 360 444 Fax: (01924) 376 258


MAR/APR 2013

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INDUSTRYNEWS SPONSORED BY lockdecoders

Payleven Launches UK First Mobile Chip&PIN Card Payment solution for Smartphone or Tablet Payleven last month launched its innovative Chip& PIN payments solution in UK. Payleven is a mobile payment App which connects a smartphone or tablet via Bluetooth to its portable, secure Chip&PIN terminal, allowing users to take payments anywhere with 3G or Wifi reception. “Not accepting card payments can cause huge problems for UK small businesses in terms of lost sales and unpaid invoices,” said Ian Marsh, Payleven UK CEO & co-founder. “Payleven is the smart way to get paid- it’s mobile, convenient, secure and low-cost with no monthly fees or contracts.” Unlike traditional card payment devices, Payleven charges purely on a pay-as-you-go basiswith no monthly fees. Instead, for each transaction using Payleven, users are charged a flat fee of only 2.75% of the sale.

Payleven’s Chip&PIN readers will be sold at a RRP £99.99 (roughly 1/4 the price of a Traditional card machine).

‘Payleven offers the only mobile card payments solution to comply fully with Visa’s stringent regulations’ With the launch of the UK’s first mobile Chip&PIN device, Payleven offers the only mobile card payments solution to comply fully with Visa’s stringent regulations, requiring Chip&PIN authentication for all transactions. This means Payleven is unique among mobile payment solutions in being able to accept all card types

including Visa, which represents c.80% of all UK debit & credit card transactions. www.payleven.co.uk

Software developers team up with property developers for IP door-entry system Chelsea Creek is anew dockside development set in the heart of London where property developers St George have created an outstanding selection of highly specified apartments and penthouses set within a series of tranquil waterways and riverside dock. This new dockside collection is set to be one of London’s most prestigious addresses, with 24-hour concierge service, managed car parking, a luxury health spa with swimming pool and fitness centre, shops, bars and restaurants. St. George needed a system for a phased, multi-block development that could operate on a site-wide IP backbone. The system needed to offer complete flexibility in terms of the number of concierges and where they were located. As with most developments of this nature, being able to relocate the concierge as

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the building work progresses is vital. An IP-based system now allows this by simply unplugging the RJ45 connector and moving the concierge PC to another location. In addition to this, the developers needed a customised operating system that would allow each individual block to start with apartment number one, but still using only one concierge handset. Typically, this type of development would require the concierges to have multiple handsets on their desk - a common problem with traditional systems and something the developers were keen to avoid. The system specified was IPervoice, Urmet’s IP door-entry platform. Urmet’s technical department in Italy set about making a number of bespoke changes to the software that would allow the

apartments in each block to start with a number one. This allows for multiple apartments starting with apartment one without the need for an additional prefix. Commenting on the overall project, Urmet’s Managing Director, Manji Gami, stated: “We had to make some fundamental changes to our software to allow for the one concierge and lots of blocks starting with apartment number one - everyone will understand that problem. Until IPervoice, we couldn’t have achieved that solution with any of our other systems.” The Urmet Group was established over 75 years ago and is the largest manufacturer of door-entry systems in Europe.

www.ipervoice.co.uk


INDUSTRYNEWS SPONSORED BY lockdecoders

Skyguard’s Mysos Personal Alarm Awarded SBD Skyguard, has been awarded the ‘Secured by Design’ accreditation for its innovative MySOS personal safety device. The MySOS, exclusively developed by Skyguard, has met the extremely stringent specifications set by Secured by Design the ACPO initiative that supports the principles of ‘designing out crime’ through the use of highquality innovative products and processes. The MySOS is now externally approved to BS 8484: the British Standard for lone worker device services and can now carry the ‘Police Preferred Specification’ status which guarantees national Police approval of its use. Established in 2000, Skyguard

provides Europe’s premier personal safety service for lone workers and people at risk. Skyguard offers a range of state-of-the-art personal safety devices linked to their own purpose built, UK based, 24/7 Incident Management Centre certified to the highest lone working industry standards (BS 8484, BS 5979 Category 2). SKYGUARD’S MySOS IS ONE OF ONLY A FEW SUCH DEVICES TO RECEIVE SBD APPROVAL The MySOS - Europe’s smallest personal safety device joins Skyguard’s GEMshield rugged lone worker alarm in achieving the coveted award. The ‘Police Preferred Specification’ provides end

users with reassurance that the personal alarm is effective in assisting lone workers and those at risk in an emergency. Skyguard’s MySOS is one of a very select few lone worker devices to be granted the Police’s national approval. “We’re very proud to be awarded ACPO’s Secured by Design accreditation for the MySOS,” says James Murray, CEO of Skyguard. With this prestigious accolade, the MySOS is fully certified and compliant to the highest industry standards.” During the last four years, Skyguard has enjoyed a close working relationship with the company’s Police customers across the UK, allowing them to gain a deep understanding

of how they operate. Staff have visited police control rooms and police personnel have visited the company’s Incident Management Centre in order to exchange knowledge and develop best practices. “Drawing from this vast experience has led us to be recognised within the industry as the leading provider of personal safety alarms to UK Police forces,” says James Murray.

SKILLS FOR SECURITY IS MOVING Skills for Security is on the move to Kirkham House where they will now be sharing the BSIA’s premises.. As part of the move they will be closed for business on 5th and 8th April and will re-open fully on 9th April. The telephone number will remain the same as will email addresses, and the new address will be: Skills for Security Ltd, Comyn House, John Comyn Drive, Worcester WR3 7NS

Skills for Security, the sector skills body for the private security sector offers information, advice and guidance to employers, employees and trainers through communication channels that include their website, a telephone and email help desk, e-bulletins, conferences and a free magazine.

BECOME A MEMBER OF THE UKLA Our annual membership subscription is £175.00. Join the UK Locksmiths Association and get tremendous value for money including: • Be a member of the “Trusted and Vetted” UK Locksmiths Association • Receive the UKLA I.D Card • Receive two UKLA 12” Logo’s for your vehicle • Use of the Logo for any of your advertising, cards, headed paper etc • Receive a logon and password for the website • Receive 12 months FREE advertising on the website

Tel: 020 8590 7111

www.ukla.co.uk

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Some potential customers / clients / companies may not see you as a competent locksmith unless you are a trusted and vetted member of the UK Locksmiths Association.

Skills for Security can help employers, employees and trainers with information about security courses, National Occupational Standards, SIA licensing, security qualifications, the security industry and a host of other matters, and can even provide you with a meeting or training room - for more information visit www.skillsforsecurity.org.uk

LOCKSMITH COURSES UK Locksmiths Association provide intensive two day and three day Locksmithing courses which start every Monday. These courses will be extremely beneficial for person(s) just setting up as a mobile locksmith, thinking of setting up in business, trying to get into a locksmith company or just interested in the subject of locksmithing and would like to know what it’s all about.

SPECIAL OFFER: The 2 day course is now only £595.00 (inc. VAT). The 3 day course reduced from £895.00 (inc. VAT) to £695 (inc. VAT) for a limited period only.

NEXT EVENT: 2/3 Day Locksmith Course Monday April 22nd, 2013 8:30am - 4:30pm

Visit www.ukla.co.uk for more information.


British standard 5 Lever Mortice Lock • Compliant to BS3621:2007 & EN12209 • Available in 2.5” and 3” • Available as both Sashlock & Deadlock • Stainless Steel or Polished Brass Finish • Insurance Approved • Suitable for both Internal & External Door

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YALE’S LATEST MARKETING MESSAGE HITS HOME AT LOCKSMITHS EXPO 2013 Yale was delighted with the success of its series of marketing campaigns, showcased at Locksmiths Expo 2013 alongside an array of mechanical and digital security products. Visitors to stand A2 were keen to find out more about the range of security solutions from Yale, which includes digital door locks, TS007 cylinders and handles and the range of Doormaster™ replacement multipoint locks. Lauren Ashfield, Trade Marketer for Yale UK, said: “Our national, consumer-friendly campaigns have been designed to enhance awareness of the importance of home security - and our presence at major industry events such as The Locksmiths’ Exhibition demonstrates Yale’s commitment, not just to consumers but also to all locksmiths and the industry at large. www.yale.co.uk

Advanced Keys would like to thank everyone who visited our stand at the Locksmiths’ Exhibition 2013 We look forward to seeing you again in the future!

www.advanced-keys.co.uk

Tel: 0121 355 8510 Email: [email protected]

@advancedkeys

Tools That Really Work For The Auto Locksmith

To all the visitors at the Locksmith Exhibition... It was a pleasure to meet customers, old and new, and we hope to see you again soon Tel: 01322 407 790

We have distributers world wide

[email protected] Register with us online! www.lockdecoders.com 32

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Errebi branded cylinder blanks Available from the UKs largest independent key blank distributor

See the Errebi Cylinder Blanks, RST Mortice Range and Key Cutting Machines on stand C3 at the Locksmith Show in March. For more information please contact Paul Clohosy on the details below. Since foundation in 1866 Rollins & Sons (London) Ltd have been associated with the distribution of professional quality tools.

For more information: T:01279 401570 F: 01279 401580 E: [email protected] W: www.rollins.

ID1304_Errebi Ad.indd 1

21/01/2013 15:21

multipointlocks MultiPointLock Trade Centre Franchises Available A big thank you to all of our existing and new customers who visited the MPL stand at the locksmith exhibition! MPL will also be exhibiting at the FIT Show this year.

See you there!

Hall 2 Stand 430

RhinoCo Technology would like to thank everyone who visited their stand at this years

Locksmiths’ Exhibition 2013

You could become one of our limited number of trade centres throughout the UK...

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www.rhinoco.co.uk CCTV & E LECTRON IC S ECU R ITY Tel: 0800 6520 670 • [email protected]

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THE LOCKSMITHS’ EXHIBITION REVIEW The Securikey stand was a popular place to be at the fourth annual Locksmiths’ Exhibition in Nottingham on the 2nd and 3rd March. As well as displaying products representing their entire range of physical security solutions, Securikey also ran a promotion on the Keysafe 80 electronic key cabinet, launched at the show. The 50 complimentary Keysafe cabinets in the offer were quickly snapped up and additional orders have since followed, indicating that this is already a product in demand.

Also launched was the HS Post Box range. Visitors were impressed to learn that this hardwearing solution can be used as part of a master key system along

with other Securikey products, due to its integrated Euro Profile cylinder key lock case. As a result, locksmiths can offer their customers additional products that form part of a ‘one key’ home security solution. The stand’s in-built television screen was also a talking point, providing a great opportunity for the team to demonstrate the recently enhanced website and the numerous installer videos available from Securikey. Tel: 01252 311888 www.securikey.co.uk

Axxium unveils remote control locks at Locksmiths EXPO Axxium Ltd used this year’s busy Locksmiths Exhibition to launch a number of innovative new products capable of operation by remote control. They are suitable for high security applications for use in ‘smart’ homes and also in assisted living applications. Axxium was set up in September last year by Andrew

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Taylor, who is well-known throughout the locksmith industry. The Hampshirebased company specialises in the design, development and distribution of electronic door locks and access control units. One of the most fascinating products on show at LE was an electric spindle which enables existing latchsets and mortice nightlatches to be converted

to an access control device with minimum alteration to the door. Also on show for the first time was a new mortice sash lock which features an electrically-driven deadbolt - a motor lock without a motor! Two other products demonstrated at the show, the JC2460 Electric Escape Lock and the JC2465 Electric Sash Lock drew a lot of attention.

Both can be operated via a mobile phone. Production on these will commence later in the year. www.axxium.co.uk



THANKS FOR VISITING US!

LOCKSMITHS’ EXHIBITION 2013

ABUS UK www.abus-uk.com Tel. 0117 204 7000

Security Tech Germany

Building on their position as market leader in padlocks, ABUS brought their patented Pfaffenhain cylinder suites with EN1303:2005 & TS007 1* to the Locksmiths’ Exhibition, and launched ABUS Security Center electronic security systems offering integrated solutions for every security need.

The good feeling of security For more information contact: [email protected]

The Choice of Locksmiths

Leader in spares, repairs and maintenance

• Pick up the 2013 Locksmith Tool Catalogue

Window Parts would like to express a thank you to all that came to see us at the Locksmiths’ Exhibition 2013

• See the fully adjustable Mirror system for the Letter Box Tool • New Easy Picking Book • Stronger Letter Box Tool • Over 20 Years making Locksmiths Tools

Thanks to all who came to see us at the Locksmith Exhibition

Te l :

Don’t forget to visit our website for more from Window Parts

0151 353 1199

[email protected]

Fax: 0151 353 0331 | Email: [email protected] Unit 4 Millenium Court, Buildwas Road, Neston, Wirral CH64 3UZ

www.soubertools.co.uk

Suppliers of World Leading Key Programming Machines

Leading Specialist in Auto Locksmiths THANKS,

to all our customers for visiting us

KEYS AND REMOTES Check our website


KEY CUTTING MACHINES Zed-BULL for Key Programming & Cloning

www.hickleys.com MAR/APR 2013

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THELOCKSMITHS’EXHIBITIONreview SPONSORED BY keyprint

National CPDA & ALO Training event 2013

Rollins appreciated your company at the Locksmith Exhibition, see you next time!

01279 401570 www.rollins.co.uk

For all the latest news and views in the Locksmithing Industry, head over to www.locksmithjournal.co.uk

ks ng an iti ow Th is sh r v he fo t t a us

Patented to 2026

Heritage crime, lighting out crime, planning and current design trends were on the agenda at Secured by Design’s annual training event which took place at the end of February in Leicestershire. This is the only national forum for professional development and update for ALOs and CPDAs and brings them together for two days to train and encourage them to share their experiences. Speakers included: David Zinzan, Deputy Chief Constable, Devon & Cornwall Police and ACPO Lead for Crime Prevention; Architect Matt Swanton from Re-Format who examined current design trends in architecture and whether there are conflicts with CPTED principles of territoriality and defensible space; Mark Harrison from English Heritage’s presentation was on prevention of heritage crime, development of inter-agency co-operation, strategies, intelligence collection and national guidance and how other agencies can utilise this. Christopher Tennant from Scott Brownrigg Planning looked at the role of the Planner and what changes the NPPF will bring. The event, which also hosted the SBD’S first “Great Debate” with representatives from criminology and the housing sector, was supported by an exhibition featuring test houses, partners and SBD member companies whose products meet SBD Standards. Among the exhibitors was the MLA, who said: “With crime reduction staff from all over the UK at this event, it was an excellent opportunity not only to promote the Master Locksmiths Association, but also to promote the use of MLA Approved Companies and Sold Secure Approved Products. “The latest MLA Handbook and Sold Secure Catalogue was literally flying off the shelves with police officers making a beeline for the MLA stand to get their latest update.” The Association also exhibited at the Policing and Security Show 2013 (formerly called the HOSDB Exhibition) earlier this year. “This was another event which provided useful opportunities for us to promote the MLA and its members to the significant number of police forces, military and government departments who attend, once again helping the Association cement itself as the leading trade association for the locksmithing industry,” the MLA added.

Patented to 2029

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Patented Cylinder Systems

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Silca Machines & Blanks RST Machines & Blanks Patented Cylinder Systems Locksmith Tools • Auto • Commercial/Domestic • Safe Transponder • Devices • Keys • Remotes UPVc - Lock Solutions

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business SPONSORED BY keyprint

FIVE MARKETING AGENCIES - UNDER ONE ROOF ANDREW SCOTT, MD of leading marketing company, Purplex, discusses how a full service agency will help you get the right “marketing mix”. The way people consume media has changed a lot in the last 10 years. Today, they are likely to be on their smartphones checking social media sites, searching the web on their tablets and receiving emails on the go; but despite the fast pace of digital technology, people still like to read a physical object such as a print magazine or a ‘proper’ letter; it can, after all, be tiresome reading everything on a screen. To ensure maximum marketing results, companies need to display their message across multiple channels. Traditional marketing is still important: for instance, you still need a presence in quality trade magazines and direct mail to generate leads, but you also need an up-to-date website, Twitter, Facebook and LinkedIn accounts, email marketing - and more. Covering all these bases and getting the right ‘marketing mix’ can be a challenge. Large organisations often have entire marketing departments; but what about the SMEs that make up a huge percentage of the locksmith industry? It is not always viable for a manufacturing firm to employ a marketing team. Many will have one or two staff looking after marketing, but expecting them to be PR experts, web-designers, graphic designers, email marketing

experts, social media managers and look after the prospect data is a big ask. To be done well, each of these disciplines is a specialist job, and one person trying to be all these marketing roles is in danger of spreading themselves too thin.

‘Employing specialists gives better results’ Many firms, therefore, choose to outsource marketing activities to an agency. Employing experts in a particular marketing field will give better results without the hassle of having to manage activity in-house, enabling you to concentrate on running your business. The main difficulty comes when trying to conduct a cohesive strategy. Marketing works better when it is properly integrated,; for instance your online marketing should mirror what’s happening offline, so ideally you need the same company managing your website and looking after your PR and direct marketing. Most agencies specialise in one area of marketing; they may be a web-design company or a small PR team, but few can offer all these disciplines in-house, meaning the client either juggles multiple agencies or misses out on important areas

of marketing. Rather than focussing on one area of marketing, Purplex has no less than five agencies under one roof. We employ 26 staff consisting of teams specialising in PR and media, creative design, web and digital, and direct marketing. We operate from a closelyknit office and all the departments feed off each other and share ideas – and as a result our clients benefit from integrated campaigns with a consistent message.

‘Powerful strategies to put you ahead’ Say for example, a client is launching a new product. Typically, we will promote this via direct mail and email to generate leads, produce the stories and adverts to appear in the trade press, update the website with new content, promote it on social media and produce new marketing literature. All this activity is produced simultaneously by experienced teams who have worked closely together for a number of years - and the client enjoys much faster and better results than if they were to commission these projects to various agencies. Another benefit of working with Purplex is our industry knowledge. We specialise in the broad building products industry and when it comes to producing a marketing strategy, we not only know your products and your market, but also your competitors and potential customers. Our team works with companies throughout the supply chain and are experts at devising powerful strategies and catapulting companies ahead of their competitors. Ultimately, marketing is becoming ever more complex and you need to ensure your strategy works across all platforms. Employing a full-service marketing agency with an industry background such as Purplex, can make all the difference. Purplex Marketing: Tel. 01934 808132 or visit www.purplexmarketing.co.uk

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accesscontrol SPONSORED BY keyprint

ABUS launches latest award-winning innovation: the TVAC 80000B Digital Door Viewer Building on its reputation as providers of the complete security solution, ABUS’ latest award winning product, the TVAC 80000B Digital Door Viewer, has now won the prestigious Plus X Award 2013, the world’s biggest innovation prize for technology, sport and lifestyle. Recognised in five categories, the Digital Door Viewer takes the prestigious Plus X Award 2013 ranking “Excellent” for Innovation, High Quality Design, Ease of Use and Functionality. The TVAC 80000B can easily be fitted in moments to any existing door peep hole making squinting through a glass spyhole a thing of the past. The TVAC 80000B streams live images of the person at your door onto a 2.4” screen providing a clear, colour image of your caller thanks

to its HD resolution (720p) and display featuring zoom function. In contrast to conventional glass spy holes, residents do not need to “glue” an eye to the peephole while holding the other eye shut in order to see something making it the simple choice for the elderly, glasses wearers or those with height restrictions. The monitor is activated with the push of a button, allowing residents to see who is at the door: with both eyes and at a convenient distance from the door. The digital door viewer offers additional security particularly when children and seniors live in the home: that’s because the image on the monitor is easy to make out even if you are not very tall and have to look at it from below!

For additional security three still images are taken which can be stored on an optional microSD card making it possible to later reconstruct who stood in front of the door and when, an invaluable tool for preserving evidence and generating peace of mind (for securing evidence, clarifying stalking cases, etc.). Thanks to its simple operation, complete scope of delivery, and easy mounting, the HD spy hole is very suitable for overthe-counter sales. The scope of delivery includes everything that you need to retrofit the door – including an optical spy hole, batteries, and a mount.

Email: [email protected] Telephone: 0117 204 7000

OFFERS INVITED FOR SALE OF WEBSITE AND KEY CUTTING FACILITIES

www.millenco.co.uk Website domain www.millenco.co.uk together with the Millenco Magnum/Yale Superior Series Key Cutting Service, cutting in excess of 250 keys per week.


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accesscontrol SPONSORED BY keyprint

Securefast Easy Code+ Soft to touch - hard to detect

The SBL330 from Securefast features the new ‘EasyCode+’, an enhanced security option for mechanical digital locks. The difference may be very subtle, but then that’s the point. The new SBL330 code buttons have ‘no feel’ which eliminates the possibility of experienced ‘lock pickers’ from discovering the code. SBL330 is available with knob or lever operation.

Part of the

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Sales Hotline: 01543 501600

MAR/APR 2013

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safes SPONSORED BY M.Marcus

BURTON SAFES MD IS NEW EUROSAFE UK CHAIRMAN If there is one issue that safe companies need to be increasingly aware of, it is ensuring that both the trade and consumers are genuinely buying what they believe they are buying – and not something else entirely, says Ben Lewis, MD of Burton Safes and new chairman of Eurosafe UK. Almost in parallel with the ongoing food chain scandal, consumers buying safes – or other security equipment - must feel confident in their purchases; and at the same time, the trade must have a level playing field on which to compete fairly, says Ben. With fellow director Jeremy Elson, Ben acquired Burton Safes two years ago following the retirement of the former owners, Norman and Hilary Berry, who started the business from scratch over 20 years ago. From its Huddersfield base, Burton Safes now supplies one of the most extensive ranges of safes available in the UK and Ireland, offering Eurograde Safes up to Grade 7, Fire & Data safes, Deposit Safes, Key Safes, Free Standing Safes, Cupboard and Furniture Safes, Underfloor Safes, Wall Safes, Medical Cabinets, Security Cabinets, Cash Handling Solutions and Strongrooms up to Eurograde 12. The company can also custommake safes to individual customer requirements. Products are supplied via a network of more than 200 stockists and an additional 500 re-sellers. With an impressive number of accreditations, including membership of Eurosafe UK, the Master Locksmiths Association, ESSA, SBD and the Health

& Safety Safe Contractor scheme, Burton Safes also holds an ISO 9001 certificate from the LPCB who are UKAS approved.

‘Products must be of the right spec’ Ben Lewis believes firmly that authentic accreditations and product testing from reliable institutions such EFSG members (ECBS, SBSC, CNPP, VDS, ICIM) and the LPCB as are important. He says that they are needed both from an ethical business point of view, and also because more and more insurance companies - who write the rules and drive sales - now insist on them. “We have recognised that our products being up to the right specification and accreditations help in achieving that,” said Ben. “It is very important that fire and security products are properly tested to ensure they do what they claim.” BENCHMARK FOR SAFE TESTING As new Eurosafe UK chairman, Ben would like to see a single European benchmark for testing of safes, again to provide that level playing field for the trade, and to protect consumers. “Consumers in general are not likely to

know very much about these products themselves,” he said. “So it is up to us to offer tested products that they can trust.” As well as products made in the UK, Burton Safes also uses a number of overseas manufacturers. “It is easy for some people in the industry to knock and be sceptical about goods made overseas,” Ben said. “But it does all come back to proper standards, reliable testing - and being able to substantiate any claims made in marketing those products.” LATEST ADDITION –THE EUROVAULT ATLAS February this year saw the introduction of the Eurovault Atlas covering the highest end of the security safe market. All tested by SSF and certified by SBSC in Sweden to EN1143-1 Grades IV, V, VI & VII, the Eurovault Atlas is also AIS (Association of Insurance Surveyors) approved.

‘big, sturdy, heavy range of safes’ “The Atlas lives up to its name – it is a big, sturdy, heavy range of safes that will stop the most determined of burglars,” says Steve Keogh, Burton Safes newlyappointed Business Development Director. “At the pinnacle of the range is the Grade VII, the only safe of its kind available in the UK today. We believe that no other manufacturer can offer a safe of such a high security level, something Burton Safes are very proud of,” added Steve, who formerly worked with Gunnebo for 10 years. The Eurovault Atlas replaces the outgoing Eurovault Fortis which has just been discontinued. www.burtonsafes.co.uk

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safes SPONSORED BY m.marcus

AiS WELCOMES THE LOCKSMITH JOURNAL’S SAFES SECTION MICK FITCH is a Director and Chairman of the Association of Insurance Surveyors (AiS) and also Chairman of the AiS Safe Committee. The Safe Committee prepares a Safe Guide for AiS members and this has now been made this available to the broader safe industry and to locksmiths. AiS is pleased to see the introduction of a regular, dedicated SAFES section in The Locksmith journal and welcomes this useful opportunity for those working in the industry to access the latest information and news on safes, both in print and on-line. Mick is an insurance risk assessor. He was trained as a fire and security surveyor and for many years was Principal Burglary Surveyor for Lloyds Syndicates Survey Department and then Lloyds Underwriters Technical Services. When these were sold to an American company 13 years ago Mick left to establish a separate insurance

surveying company, Risk Management Surveys, but he continued to work for Lloyds Underwriters. He was backed by an insurance broker. When that company was taken over, Mick and a colleague set up another, similar company trading as Risktech. Mick has spent a lot of professional time surveying the jewellery trade, many of the main art and antique dealers, banks and building societies, cash centres, safe deposits etc. He has represented Lloyds Underwriters for many years on various committees involved with security including the BSI committees for alarms, high security alarms, safes and glass and still serves on the safe and glass committees. He is also a member of the BRE standing committee. He was on the European insurance CEA committee at the time when the other members decided there should be a European standard for safes. On his return

S.M.P. SECURITY INTRODUCES A WHOLE NEW CONCEPT IN SAFE MANUFACTURE, TESTED AND PASSED BS EN 14450 – 2005.

Fire Test BS476 Part 20

Conforms to BS EN 14450: 2005 requirements

to the UK, Mick discussed this with the then Chairman of Chubb safes, Rodney Bunyan, who was then instrumental in setting up the BSI safe committee and Eurosafe. AiS Ltd (www.insurancesurveyors.org) is a fellowship of 400 professionals in the UK and abroad, sharing a common objective - to strive for continuous improvement in the skills and knowledge brought to the discipline of risk engineering.

Mick Fitch.

Concept 3 Using the latest developments in design and materials, S.M.P. Security have produced a new range of high performance lightweight cash and jewellery safes. They are available in seven sizes to suit all customers needs, ranging from 23 litres to 354 litres in volume, with various locking options.

Concept 3 safes are superbly designed for storage of cash, personal papers, laptops and jewellery. They hold a minimum overnight cash cover of £4,000 or jewellery of £40,000 with the added feature of a Fire Test to BS 476 Part 20. The affordable concept - for peace of mind. Seven sizes available

Different locking options available Suggested overnight cash risk - £4,000

Suggested jewellery risk £40,000

New New New New New New New

Concept Concept Concept Concept Concept Concept Concept

3 3 3 3 3 3 3

Size Size Size Size Size Size Size

1 2 3 4 5 6 7

Volume Volume Volume Volume Volume Volume Volume

23 Litres 35 Litres 53 Litres 77 Litres 97 Litres 253 Litres 354 Litres

Special Discounted Price Inc. VAT & Delivery

£520 £544 £580 £614 £689 £879 £985

Free Delivery - 4 + units

post

SMP Security Ltd. Halesfield 24, Telford, Shropshire TF7 4NZ


telephone

01952 585673

Facsimile

01952 582816

website/email

www.smpsecurity.co.uk [email protected]

MAR/APR 2013

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Marie Curie West Midlands hospice wins security award Secured by Design can claim another first following the opening of the new Marie Curie Hospice at Solihull in the West Midlands Police area. Built to comply with the exacting standards of Secured by Design, this four year-long project represents the leading edge of both hospice development and the practical application of Secured by Design. As a combination, these have created a warm, safe and relaxing environment inside and out - for patients, their families, visitors and members of staff. At the recent award ceremony, area police commander, Chief Superintendent Sally Bourner, presented the Secured by Design certificate to hospice manager, Liz Cottier. Liz said, “Our new

hospice has received such wonderful, positive comments from all who have visited since our opening. However, receiving the Secured by Design award will also be so reassuring to all who use our facilities.” Secured by Design Consultant, Mark Stokes, commented: “The Marie Curie West Midlands Hospice is a state of the art development that demonstrates how Secured by Design can be applied to the most sensitive of projects to deliver an environment that is both safe and secure.”

WHY EUROSAFE UK? Eurosafe is an association of safe manufacturers in mainland Europe established more than 25 years ago. In March 2011, a sister organisation, Eurosafe UK, was launched to represent the interests of British safe makers, and the suppliers and installers of safes and security containers. The primary objective of Eurosafe UK is to restore confidence in European standards for testing and rating cash safes, security cabinets, document fire safes and computer data safes. ALL ABOUT STANDARDS Eurosafe UK will encourage insurers, specifiers, buyers and users to choose cash safes tested and certified by the BRE/LPCB in the UK or European test houses affiliated with the European

Fire & Security Group (EFSG) or those products certified by the European Certification Board.Security (ECB.S). Member companies campaign to resist the lowering of security standards by manufacturing and supplying high quality, insurance approved products. Those companies specialising in refurbishing used safes undertake to adhere strictly to BS7582: 2005 Code of practice for reconditioning of used safes. Member companies are naturally encouraged to display the Eurosafe logo as a symbol of quality and ethical standards.

PRODUCT LOCATOR SHOWS THE SAFE WAY The new ECB•S Product Locator is a 190 page guide aimed at making products in the market more transparent. The booklet includes available types of safes of the different security levels, resistance grades and protection levels, along with useful details about dimensions and weights. The List of all ECB•S-certified security products contains all products with ECB•S

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certification according to European standards primarily secure storage units providing protection against burglary. There are also products for protection against fire and the physical protection of data. High security locks and burglar resistant doors complete the growing spectrum. With the Product Locator, the ECB neutral certification body says it aims to provide assistance in decision-making for the

purchase of secure storage units. Kristian Hess from ECB commented: “The motto is: `Quality provides Security`. Our task is also to inform: users must know that they run an extremely high risk when they use products that are not certified. Tests have clearly shown that these products do not fulfil the expected security demand.” Available free from: www.ecb-s.com/order


safes

Locksmiths Quarter Page Ad 19.07.12_Layout 1 19/07/2012 08:27 Page 1 SPONSORED BY m.marcus

EUROSAFE UK AGM 2013 Bo Blomdahl, Chairman of Robur Safes in Sweden and current President of Eurosafe (parent organisation), was the guest speaker at a well-attended second AGM of Eurosafe UK on 13th February. Mr Blomdahl outlined possible changes to pan-European standards for testing and certifying cash and document fire safes, including the use of new power tools. Mike Palmer, founder Chairman of Eurosafe UK, handed over the chairmanship to Ben Lewis, MD of Burton Safes. Mike outlined the significant achievements that have been made since the Association’s formation in 2011. But he warned that there was still much more to do to promote Eurosafe UK’s aims and objectives to other companies in the industry, while improving awareness amongst risk surveyors, specifiers and customers.

Eurosafe UK is to host Eurosafe’s Annual General Assembly in Bristol at the end of May 2013, to be attended by up to 70 of the safe industry’s leading figures from both the UK and across Europe.

SAFES to CLEAR

Trade Only

Quantity

Trade Clearance Price

Size

Volume

S2

30

31 litres

20

£80

S2

40

43 litres

20

£90

S2

65

65 litres

20

£100

Grade 1

Size 3

105 litres

10

£250

Grade 5

Size 1

105 litres

2

£1000

Grade 5

Size 2

140 litres

4

£1200

Grade 5

Size 3

240 litres

2

£1500

Grade 5

Size 4

294 litres

5

£2000

Grade 5

Size 5

348 litres

3

£2250

Grade 5

Size 6

503 litres

3

£2750

Grade 5

Size 7

701 litres

2

£3000

HomeGuardian

EuroGuardian

Limited stocks: first come, first served. Prices are for a minimum order of £1000+VAT. Collection is from Tunbridge Wells or Wolverhampton or delivery can be quoted. All prices correct at time of going to press.

CALL MARTIN WEAIRE NOW 01892 557 059 or 07595 003 382 email [email protected]

Trade Division - Insafe International Limited 2 Mount Ephraim, Royal Tunbridge Wells, Kent, TN4 8AS T: 01892 533 000 E: [email protected] T: twitter.com/ InsafeLtd F: facebook.com/InsafeLtd

INSAFE.COM

RAISING STANDARDS Working with safe makers, importers and distributors to raise standards in the safe industry Promoting high quality, reliable testing Ensuring good practice and integrity Setting a benchmark for excellence in service & support

Buying, moving, opening, repairing or servicing - look for Eurosafe UK membership

[email protected] www.eurosafeuk.org


MAR/APR 2013

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THE RISE AND FALL OF BRITISH SAFE MAKING They say, “If you remember the 60s, you probably weren’t there”. Well, if you were involved with the safe industry in the 60’s you would certainly remember being there - it was the heyday; the absolute zenith of British safe making. Chubb’s foundry in Wolverhampton worked flat out pouring molten aluminium into moulds to produce high security anti blow-pipe safes. Visitors to John Tann’s heavy equipment factory in Billericay witnessed massive vault doors under construction destined for Central Banks on the other side of the world. Young people queued at personnel offices eager for apprenticeships, knowing that once trained as safe makers, they would have a job for life. Discounts were rare and margins were high, allowing for generous investment in research and design programmes. British safes were rightly regarded as the best in the world and exports flourished. They had never had it so good and understandably, there was an element of arrogance and complacency. Chubb swallowed up Hobbs Hart and in the latter part of the 60’s, acquired their major competitor, Chatwood Milner. John Tann merged with Ratner and Stratford to consolidate their strong position in the market. Competition was fierce but there was never any suggestion of a price war. Instead each company vied to produce better safes than their rivals. Developments included oxide nuggets, glass plates, random re-lockers, isolator bolt-work mechanisms and expensive copper inserts. Design consultants gave safes a more contemporary look; brochures became thicker and glossier. Who could have predicted that in just two decades it would all be gone?

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Chief Surveyors were called upon to make value judgements, comparing one model of safe with another to determine which should have the highest cash rating. They would be invited to drawing offices to review designs at the earliest stage. They witnessed factory tests and were even encouraged to pick up tools and wield them themselves. However, there were complaints. They were insurers, not safe engineers. Why should they be called upon to assess the effectiveness of one design over another? Why could there not be a British Standard for testing and evaluating safes? Josh Levy, head of J W Levy & Son, probably one of the best known men in the safe industry at that time, campaigned vigorously against these proposals. His assertion was that the moment you introduced formal standards you would strangle competition, with everyone forced to manufacture down to the standard. He also asserted there could be no such thing as a British Standard for safe making until all burglars agreed to a British Standard for safe cracking. But Josh’s main concern was that it would immediately open the doors to foreign competition. Before foreign safe makers could peddle their wares in the UK, they had to gain the approval of our demanding British insurers. There was little point in selling a safe to a customer if the contents could not be insured. Foreign manufacturers had to persuade Chief Surveyors that their products were comparable with British made equivalents. They had to be flown to factories in France, Sweden or Germany so they could inspect barrier materials, boltwork and locking systems. They demanded to view production lines and witness tests. Perhaps two dozen senior insurance personnel had to be accommodated in good hotels; wined, dined and entertained. This came at a price and there was no guarantee that at the end of it all their safes would receive parity with their British rivals. Some tried and failed. Others further away in Israel and Australia, thought it simply wasn’t worth the effort. In addition, British safe makers had other problems to contend with. Nationalised industries such as The Coal Board and British Steel had always paid their workers weekly, in cash, but agreement had been reached with trades unions to allow their members to receive wages paid directly into personal bank accounts. The growth in the use of credit cards led pundits to predict the coming of a ‘cashless society’. In 1973 Britain joined the Economic Union. Soon EN standards were popping up all over the place. It was rumoured there would one day be a European standard for testing and rating cash safes and in spite of the best efforts Levy and other enlightened sceptics, EN1143-1 was finally published in 1997. The basic concept was to ensure there would be comparability of quality and design throughout Europe. In theory, a safe tested in the UK in accordance with EN 1143-1, with a certified resistance level of Grade II, would be the same strength and



quality as a safe tested and certified to this standard anywhere else in the EU. Major British safe makers having had it their own way for so long, had an in-built distrust of Johnny Foreigner and almost from the moment it was ratified, there were shouts of “Foul!” UK safe makers protested that some foreign test houses were not applying the standard as robustly as they should and there seemed to be some justification in this assertion. After a few years confidence in EN11431-1 was being undermined and the European Fire and Security Group (EFSG) was launched in an attempt to restore faith in standards. Subsequently the European Certification Board/Security (ECB.S) was founded with pretty much the same purpose. Today, many British insurers will not accept safes tested in laboratories that remain outside the EFSG or are not certified by ECB.S. Sadly, this all came too late. As predicted, once EN1143-1 was ratified the market was flooded with safes of all shapes and sizes, all claiming to have been tested and certified in compliance with EN1143-1. The prices of Eastern European safes in particular were ridiculously low. We had also seen the growth of on-line trading and cheap imported safes were being sold by scores of Internet companies. They had few overheads and many had previous knowledge or experience. The effect was to force down margins and savagely reduce profits. Research and development budgets were scrapped and sales teams made redundant=. Chubb Safes is now owned by Gunnebo, a Swedish conglomerate. The once mighty Wolverhampton safe works is closed with much of their production taking place in Indonesia.


John Tann’s famous factory in Billericay has become a business park. Stephen Cox, Guardian, Ratner, Stratford are all gone. Chubb, Rosengrens and Churchill are just brand names. John Tann, the world’s first safe maker, has vanished entirely. What can be done? Shouting “Told you so!” is satisfying but not particularly useful. There is no way we will ever see the return of the heady days of the 1960’s but if we act now, we may just be able to preserve the few remaining British safe makers. Someone has to take up the banner on behalf of our home based safe industry. The British Security Industry Association doesn’t seem remotely interested. In spite of the fact that it was the insurance industry that called for standards, the British Insurance Association feels that it is none of their concern and the Association of Insurance Surveyors, whilst sympathetic, is rightly concerned with its member’s interests, not propping up the failing British safe industry. There’s a tiny glimmer of hope. Two years ago a group of interested parties met at the Security Institute to launch a new association, Eurosafe UK, dedicated to improving the quality of safes and security containers in the UK and setting a benchmark for a professional standard of service, installation and maintenance. Now with 32 member companies and 4 associate organisations, Eurosafe UK has recently held its second AGM. At the end of May this year, the parent body, Eurosafe in mainland Europe, will hold its annual General Assembly in the UK for the very first time with senior representatives of all major European safe makers in attendance. There’s still a great deal to do, but at last we are fighting back.

MAR/APR 2013

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safes SPONSORED BY sks

Register now to receive your trade discount Visit www.nationalstock.co.uk today and register your business to receive trade discount on the list prices shown on the website. As part of National Stock’s philosophy of protecting its trade customers, new accounts must be trade verified to enjoy trade prices. National Stock is the wholesale division of the Rhyas brand of safety and security products and offers access to a wide range of products from safes, automotive accessories, generators and air compressors to garden tools and outdoor equipment. What sets National stock apart is that it has it’s own manufacturing and brand, effectively cutting out the middle man and giving customers instant access to stock, without the associated overheads and mark-ups. From its 50,000sqft distribution facility, National Stock carries large volumes of stock so that its customers don’t have to, most of which are available on a next day delivery service, postcode dependant,

For the full range of RHYAS SECURITY products visit the National Stock website.

saving the need for investment in unsold stock and the storage space associated with it. Most National Stock customers find it prudent to carry at least one item of each unit they typically sell as display model. Then, once a sale has been made, National Stock can replace the display model the very next day, postcode dependant, or alternatively deliver it direct to the end user. What’s more, there is no minimum order requirement. Registering with National Stock also gives access to a specialised support service and full range of spares parts, should the need ever arise which it rarely does, as Andrew Riga points out, “We experience very few returns. With safety and security you can’t afford to mess

about, as the implications are just too huge. That’s why we manufacture and supply to the best of our ability, followed up by spare parts service for extra peace of mind.” Andrew goes on to say, “Locksmiths need to know they can get stock exactly when they need it and be able to rectify any issues quickly and effectively. Our service acts to protect our customer’s business in providing an efficient, timely, cost-effective solution.” Visit www.nationalstock.co.uk and register to set up your account and receive your trade discount off the list prices on the website, call 01568 620062 to verify your account and for more information.

Register online to receive up to 40% discount! Start receiving your discount immediately. Call our customer services on 01568 620062 for veriication to activate your trade account.

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ifsecpreview SPONSORED BY sks

SECUREFAST GETS EVEN BIGGER AT IFSEC 2013 Following a highly successful show at last year’s IFSEC the International Fire Safety and Security Exhibition, Securefast has enhanced its presence by taking an even larger stand at this year’s exhibition on the 13-16th May at the NEC Birmingham. In addition to showing Securefast’s extensive range of Electronic Security and Fire Products, Mechanical Locking Solutions, Emergency Exit Hardware and the highly specified Tate Colson range, the company will be introducing a host of exciting new products from brand leading manufacturers such as Videx, Stanley Security Systems, Dorcas Electronic Door Releases, alongside the launch of Securefast’s latest Entra Iris Recognition Systems.

‘Come and see us on stand 4-480’ Both new and old customers are cordially invited to visit the Securefast stand 4-A80 in hall four to receive information and practical demonstrations of the company’s latest products in Fire, Safety and Security technology.

‘Call us if you want tickets for the show’ The Locksmith readers are invited to call the sales office if they require tickets to enter the exhibition.

To receive advanced information on the latest Securefast products please contact the sales hot line on 01543 501600 or visit www.securefast.co.uk.

UK SECURITY SKILLS CHALLENGE SEEKS THE ENGINEERS OF TOMORROW May is fast approaching and soon it will be IFSEC again; the UK Security Skills Challenge will be running once again for all Young Engineers and Apprentices. The format of this year’s competition has been updated, so if you are an apprentice or a young engineer under the age of 24 you are eligible to enter. The competition, now in its 14th year, will take place at IFSEC International 2013 at the NEC, Birmingham, UK from 13-16 May. ‘Engineers of Tomorrow’ is kindly

sponsored by CSL Dualcom and run in association with Skills for Security, NSI and SSAIB. For young engineers, the many benefits include: • Win £1000 cash • Test your skills in front of the global security industry • Represent your company and compete against other installation businesses

‘1st, 2nd and 3rd place winners will be invited to attend the Securicy Excellence Awards dinner in October 2013 at the Hitlon Park Lane, London’ To read more, visit www.locksmithjournal.co.uk

• Receive further creditation towards your NVQ portfolio • 1st, 2nd and 3rd place winners will be invited to attend the Security Excellence Awards dinner in October 2013 at the Hilton Park Lane, London For employers, some of the benefits include: • Gain global recognition from IFSEC attendees across four days at the show • Pre-show marketing activity including the possibility of a video shot by CSL Dualcom If your employees are successful they will receive further coverage at the security

excellence awards in October 2013, maximising your coverage year round.

‘If your employees are successful they will recieve further coverage at the security excellence awards’ Book online or contact Customer Relations Team at Skills for Security on 01905 744000 or email [email protected]

MAR/APR 2013

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hardware&security SPONSORED BY sks

ABUS ‘‘mySport’’ Padlocks ABUS has introduced the new T65AL30 & 40 ‘mySport’ padlock range. These versatile padlocks feature a high precision printed durable surface showing four attractive sports images and are the clear padlock choice for sporting enthusiasts. The UK’s sports equipment market is valued at £1.05bn (Keynote Market Research 2012), yet it is ranked as the 9th most frequently under-insured item in the home (Chubb Insurance survey). The ‘mySport’ range offers the perfect way to help bridge this divide. Behind the fun façade is a robust and durable

padlock suitable to meet the needs of day to day life. The hardened steel shackle has double bolted locking, and the paracentric rust free 5 pin tumbler keyway gives optimum picking resistance. Its precision extruded pure aluminium lock body is both light and strong, and the nano-protected shackle provides extreme corrosion resistance making it perfect for sporting facilities, both indoors and out. A selection of 2 of each of all 4 images in 40mm, and football in both 30 & 40mm is availble in a counter top deal with an RRP ex VAT of £82.36, available via ABUS wholesale partners.

www.abus.com

ALPRO SCORES FOR THE EXETER CHIEFS Exeter Chiefs, one of the UK’s leading rugby clubs, is using transom door closers from Poole-based Alpro Architectural Hardware at its new 10,000-capacity Sandy Park stadium in Devon. The rugby club is using the devices at main entrance points to the ground and for corporate boxes in its west stand, with facility managers benefitting from the ability to adjust the latching and closing force created by the hydraulic valve activity according to the weight and height of individual doors. Keith Parry, Divisional Sales Manager at Alpro,

said: “Transom overhead door closers are designed to be contained within the transom header bar of the door. The concealed operation lends itself to sports venues and particularly sponsored

areas since the aesthetic appearance of doors is left uncompromised. Once fitted, even the heaviest single or double-action aluminium doors will function continuously with minimal maintenance.” The Alpro units were installed by Exmouth-based MPS Architectural Aluminium, a commercial fabricator and supplier with a 20-year track record and prestigious portfolio. MPS use these closers extensively and its clients benefit from durability which has been tested independently at 250,000 double-action cycles to EN 1154.

Trojan launches new look literature Having key information to hand is vital when making ordering and purchasing decisions. Recognising this, the Trojan Group has just launched a new suite of information literature. Tony Chadwick, the Group’s MD, said, “We’ve designed the literature to provide at-a-glance information to aid busy fabricators and installers.” There are 18 sheets in total. They cover the key product range and are supplied in a hard-wearing folder for safe keeping. Each sheet lists the features and benefits of the product in question to aid fabricators and installers when they are

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researching suitable products. There is also technical information on the testing accreditations and guarantees together with practical information such as box quantities and order codes. All in all, the information sheets are a one stop shop for fabricators and installers looking for information on Trojan products. Tony said, “We know how busy fabricators and installers are. These sheets are designed to make their lives easier by providing a single point of information. We also hope the new designed corporate folder will be useful for holding the information sheets.”

Tel. 01922 713933 download at www.trojangroup.com



SALTO to launch new cloud based access solution at IFSEC 2013 Clay™ by SALTO is a brand new easy to use, secure locking solution for SME’s that is revolutionary in design, useability and features. Making its world debut at IFSEC 2013, 13th – 16th May NEC Birmingham UK, Clay™ by SALTO will initially be launched into the SME market in the United Kingdom, Denmark and Netherlands with other regions and markets to follow rapidly. It is a ground-breaking product that brings electronic solutions to SME’s, providing vastly better functionality and performance than is possible in a traditional mechanical solution, and with a flexible management system that requires no cumbersome software installation or cost of a fully-wired electronic product. Until now many SME’s have been unable to take best advantage

of many of the top technological solutions in access control largely because of the cost and complexity of those systems. Clay™ combines a cloud-based intuitive software platform that is easy and fast to understand and manage, with high quality and design hardware that is easy and quick to install, providing the same features as wired systems at less than 70% of the cost.

Tel: +34 943 498 029 www.saltosystems.com www.saltosystems.co.uk


An Open & Shut Case for Door Security Sales from Sterling Locks Sensible, thrifty but effective security measures can be easily built in with Sterling Locks’ range of Door products. Stocking a basic selection of security products designed for doors is a great way of building extra sales. Four simple products will increase safety and security for the homeowner while creating an extra sales opportunity for the retailer.


Sterling Locks suggest stocking its Door Closers, Heavy Duty Door Chains and multi-purpose door locks alongside the new H 6 pin Euro Cylinders. This Sterling Door range can lead to related sales and each product tells its own security story. Sterling Door Closers are surface mounted which have a ½ hour fire rating. This product scores on several fronts – automatically closing doors for energy saving purposes, helping protect homeowners in the event of a fire and providing the simple service of stopping doors being left open. Multi-purpose door bolts give a secondary level of security for all types of doors timber to uPVC, and will help prevent doors simply being pushed in by offering more points of reinforcement. Sterling recommends one to be fitted at the top and bottom of each door and are available keyed individually or in alike pairs.

For the front or main entrance door, a proper heavy duty door chain provides that extra level of real security that is easy to fix and provides reassurance to the homeowner. Finally the Sterling Locks’ new range of 6 Pin Euro Profile Cylinders combines practical features with excellent value and is Sold Secure approved. The new “H series” range of 6 pin cylinders have all the attributes of Sterling’s popular 5 pin range, but provide a step up for customers looking for no-nonsense security without a hike up in price. The H series features include anti-drill hardened pins in the cylinder body and cylinder plug. The anti-bump design and mushroom pins also provide increased protection against picking. Further information on Sterling Locks’ range of products is available at www.sterlinglocks.com

MAR/APR 2013

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SQUIRE’S NEW GARAGE GUARD™ PROVIDES VISIBLE DETERRENT AGAINST THEFT Premium lock manufacturer Henry Squire & Sons Ltd has unveiled its new Garage Guard™, purpose designed for securing ‘up and over’ garage doors with T-handle locks. Totally unique to the security market, Garage Guard™ offers homeowners both a modern and visible deterrent against would-be thieves. Designed to fit most standard T-handles, Garage Guard™ secures T-handle locks even if broken, damaged or not locked. EASY TO USE & INSTALL It prevents the opening of garage doors by forcing the T-handle and rotates freely if attacked, resisting levering and forcing off the lock. Easy to use and install, homeowners require no DIY skills and can fit the product within seconds by simply lining up the garage door T-handle with the Garage Guard™ and turning the key supplied.

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“Securing garage doors with T-handle locks has never been so convenient,” said John Squire, managing director of Squire. He commented: “Most homeowners do not recognise the risks unprotected T-handle locks pose on garage doors until it is too late. Increasingly, homeowners are becoming victims of opportunist thieves just by making the simple mistake of leaving garage doors unlocked. “Garage Guard™ is much more than an excellent deterrent against opportunist thieves, it also acts as peace of mind for homeowners who often forget or fail to lock their garage doors.” A dedicated video highlighting the key features of this new and unique product is also available via Squire’s YouTube

channel – http://www.youtube.com/ watch?v=aPVezIR2x9k Available now, Garage Guard™ carries the Squire 10-year guarantee. About Squire Award winning security company Henry Squire & Sons Ltd was established in 1780 and has been manufacturing premium quality locks for over 230 years.

‘Securing garage doors has never been so convenient’ For further information contact Henry Squire & Sons Ltd on 01902 308050, visit www.squirelocks.co.uk or email info@ henry-squire.co.uk.


RECRUITING NOW CALL TOM MOORE ON 01892 509 903

EXPERIENCED SAFE ENGINEERS POSITIONS AVAILABLE IN THE MIDLANDS DIAN R A U G E M O H

™

Te s t e d . Certified. ™ . d e v A p p ro Safe.

7 89 2 55 7 05 RV IC E • 01 SA LE S & SE

Experienced Safe Engineers Wanted An opportunity to join the UK’s fastest expanding safe manufacturer, distributor and safe service company.

our team of 40 engineers and also staff to help us to boost our production which we anticipate will double over the next 12 months.

We urgently require new people to join

Experience is essential and if you fit the bill please contact Tom Moore today on 01892 509 903.

Insafe International Limited 2 Mount Ephraim, Royal Tunbridge Wells, Kent, TN4 8AS T: 01892 533 000 E: [email protected] T: twitter.com/ InsafeLtd F: facebook.com/InsafeLtd

INSAFE.COM

autolocksmithing SPONSORED BY advanced keys

JUSTCARS 2013 WILL BE BIGGER AND BETTER THAN EVER! JustCars, THE major international event for professional automotive locksmiths, will be held at Las Vegas Speedway, Las Vegas on 3rd and 4th May 2013. Opening times are 9am-1700 on both days. JustCars is celebrating its 10th successful year as the premier autolocksmith event, and the organisers promise that 2013

‘10th successful year as the premier autolocksmith event’ event will be even bigger and better than ever. Details of all the Classes, Stations, PRP Testing, demonstrations are being finalised and will be available on the

website when complete, so check it out regularly for updates. For 2013, all delegate registrations can only be made online at www.justcars.us and registration is now open. Check the website to find great hotel discounts – they are going fast!

BRAGGART THIEF BOMBARDED WITH ABUSIVE CALLS A thief who boasted online about stealing £40,000 worth of tools lived to regret it - after he was bombarded by hundreds of abusive phone calls. Jason Griffiths, 25, received the unwanted calls after angry internet users tracked down his details following his arrogant post. Griffiths, from Bristol, was jailed for two months for his part in the theft which saw the side of a van ripped open and dozens of tools stolen from the back. Griffiths posted a response to a thread started by the victim of the crime in October who revealed pictures of the side of the van, which looked as if it had been cut with a tin opener.

But instead of apologising, Griffiths boasted in an illiterate post about how he had committed the crime and how easy his prison sentence had been. The post prompted an angry response from readers who traced Griffiths and published his full name, address, mobile phone number, email address, Facebook profile and pictures of his family. Griffiths said he had been trying to offer van owners security advice to prevent them from becoming victims of crime.


Two die as stolen car crashes in Salford Two people were killed when a stolen Audi car crashed into eight parked cars and caught fire in Greater Manchester. Police said they had been in pursuit for a short time but stressed the car was not being followed when it crashed on Leigh Road, Boothstown, Salford. The Audi had been stolen in a raid on a property on Boscombe Gardens, Farnworth, on Thursday evening.


It is thought the two people killed were in the Audi which burst into flames on impact. Six cars caught fire while four nearby houses also suffered heat damage with cracked windows. Nine cars were damaged overall, said fire-fighters.

‘car crashed into eight parked cars and caught fire’

Four fire engines with 25 firefighters tackled the burning cars. “Officers attended along with firefighters from the Greater Manchester Fire and Rescue Service and two people were pronounced dead at the scene,” the spokesman said in a statement. The force has referred the incident to the Independent Police Complaints Commission (IPCC).

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Motorcycle industry pulls together to fight theft Recognising the serious impact that motorcycle crime is having on the motorcycle community, the Motorcycle Industry Association (MCI), has launched an official security marking scheme called The MASTER* Security Scheme to be utilised by its motorcycle members. Figures from the MCI show an estimated 43% of all insurance total loss payouts are owing to theft and added to this the figures from the Motorcycle Crime Reduction Group suggest that 40% of victims of motorcycle theft leave the motorcycle community. The MASTER Security Scheme, a motorcycle and scooter security marking and secure registration programme, has been developed in conjunction with Secured by Design member company Datatag, who will supply their component marking elements of the scheme and the registration infrastructure and call centre operation. Steve Kenward, CEO of the MCI said: “‘Theft is and has been a great concern for the industry and we need to do all we can to help combat it. Security marking of bikes has been proven to be effective in both

‘An estimated 43% of all insurance total loss payouts are owing to theft’

reducing theft and aiding recovery, and we are confident that by launching this scheme we not only promote standardisation across the industry but also start a long term reduction in motorcycle crime as the parc of motorcycles marked by the MASTER Security Scheme grows over the coming years.”

‘We are confident that by launching this scheme we not only promote standardistation across the industry but also start a long term reduction in motorcycle crime’ London is the UK’s capital of motorbike crime with more stolen each day than sold. Few are ever recovered. For more information visit http://www.datatag.co/masterscheme/index.html

Peugeot manual remote procedures Commission for Auto-Locksmith work We operate a call-centre, Control-room for Auto-Locksmiths and have over 70 Mobile units operating throughout the Country. We offer a £20.00 commission for every job that is sent to us that is completed.

Don’t say no to work you cannot do! Send us the details and we will pay £20.00 for every completed job. Paid monthly this can add up. It is better to get paid for jobs that you cannot do, or are out of your area. It just takes a call with a few details and we do the rest. Email your details so we can send you a reply with our procedures and get you registered. Payments by BACS early each month.

For more information call Les Tasker on 07980 765102 or 01234 241176 Email: [email protected] www.carkeyservices.co.uk We are always looking for experienced Auto-Locksmiths

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Peugeot 106 1999+ 1. Unlock the vehicle using the key. 2. Within 30 seconds press key lock button twice. Procedure complete. 3. Repeat above procedure to synchronise any remaining keys. PEUGEOT 206 1998 – 00 1. Unlock driver’s door with ignition key. 2. Press and hold lock/unlock button until LED stops flashing. 3. Release lock/unlock button. 4. LED remains illuminated. 5. Press lock/unlock button. LED goes out. 6. Enter vehicle. 7. Hold remote against ignition switch. 8. Press lock/unlock button

9. Switch ignition on. 10. Wait 10 seconds. 11. Switch ignition OFF. 12. Wait five seconds.

PEUGEOT 206 2001+, 307 2001+, 406 / Coupe 2001+ 1. Switch ignition on. 2. Press and hold lock button for 10 seconds. 3. Switch ignition off. 4. Remove key from ignition and wait five seconds. Procedure now complete. 5. Confirm synchronisation has been successful by locking, double locking and unlocking vehicle. Repeat above procedure for additional keys.



Lockdecoders achieves record sales Continually increasing sales volume for the company’s main and exclusive products is paying off with impressive results for the adventurous team at Lockdecoders Ltd. January was the company’s largest ever monthly turnover, beating any previous month by over 35%. February was forecast to be low on the basis of historical trends, yet it too, proved to be a surprisingly buoyant month. Vic Southern, who ‘moonlights’ with the company in between his civic duties as Mayor of Swanley and Chairman of the Council’s commercial catering business, says that the sky seems to be the limit for the future. The firm is in a class of its own in the speciality field of auto locksmith supply as it does not sell keys or fobs retail (although it does have some wholesale clients). Apart from that, the entire business volume is in major equipment sales and follow-up ancillaries – transponder chips, eeprom modules, cutters and decoders. GROWING EXPORT SUCCESS The hectic travel programme of managing director Peter Southern which last year took him to no less than 14 countries and to several new ones in the first couple of months of 2013 - has resulted in the firm exporting to 35 countries so far, and the business receives applications from new potential distributors every few days.

Peter has several new products on the back burner but wisely is choosing not to launch them until everything is properly in place with manuals, spares and training. He feels that a couple of products were put onto the market perhaps a trifle prematurely under pressure from customers - resulting in a lot of catching up to do afterwards. NEAL ADDS TECHNICAL EXPERTISE Peter’s youngest brother Neal has now joined the team, virtually taking over all the technical support on Miracle keycutting machines and Magic engravers - as well as being a key figure at the UK trade shows at which Lockdecoders has such a prominent presence. Neal reports that the large sales volume achieved already by the firm’s latest automatic key cutting machine, the Miracle A9, has not affected the quantity of sales of the Miracle A5. The latter is still the ‘weapon of choice’ for mobile auto locksmiths while the bigger new machine is undeniably the world’ s most versatile key cutting machines handling all car keys, including Tibbe and FO19, as well as domestic cylinder keys and dimple keys.

That is a lot from one remarkable machine with a price tag still under £5000. Meanwhile the MiraClone, exclusive throughout the world, is throwing up more and more cloning, chip generating and eeprom capabilities as each month goes by, thanks to a non-stop research programme. The company is also doing its bit by supporting young apprentices in their efforts to become great auto locksmiths and last year awarded lavish prizes to the salesmen from its distributors who sold the most Lockdecoders products. Those well-deserved prizes went to John at SKS and Scott Sieper in Australia in recognition of their tremendous efforts. Peter’s great ambition for this year, apart from more and more sales, is to bring the company’s website up to the mark, to match the many other things this successful business does so well. Looking at what the team is achieving this early in the year, there seems no doubt that we will soon see an improved website that will help boost sales even more – and that Peter’s passport gets even more stamps!

Peugeot manual remote procedures PEUGEOT 306 1993 - 97 1. Obtain all keys fitted with remote control. 2. Remove key from one remote control. 3. Make sure the doors are closed and unlocked. 4. Insert key into ignition. 5. Turn ignition switch to position II (A). 6. Point remote control at receiver (located near rear view mirror). 7. Angle from receiver: 5-10o from the horizontal.

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8. Distance from receiver: Less than 10cm. - If vehicle is fitted with a sunroof point remote control from the RH side of the vehicle. - If vehicle is not fitted with a sunroof point remote control from the LH side of the vehicle. 9. Press lock/unlock button. 10. Some models: Press lock/ unlock button or double locking button. 11. Some models: Press lock/ unlock button then double locking button.

12. Repeat above procedure within 10 seconds to program remaining remote controls. PEUGEOT 306 1997 - 00 1. Unlock driver’s door with ignition key. 2. Press and hold lock/unlock button: LED flashing. - Wait for 20 seconds then press double locking button. - LED stops flashing. - Release lock/unlock button.

3. LED remains illuminated. Press lock/unlock button. LED goes out. 4. Enter vehicle. 5. Hold remote against ignition switch. - Press lock/unlock button. - Switch ignition ON. - Wait 10 seconds. - Switch ignition OFF. - Wait five seconds. 6. Procedure complete. Repeat to add remaining key remote controls.



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[email protected] To read more, visit www.locksmithjournal.co.uk

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KeyDiy Arrives in the UK! It’s what you have been waiting for…. The much anticipated KeyDiy system is now officially for sale in the UK & Ireland. This impressive system consists of a range of four styles of remotes and a range of blades to suit.

The magic of the system lies in the fact that you can select the style of remote you prefer and create it into the remote you require. Its clever design allows you to create 315mhz & 433mhz in one remote; in fact its frequency range is 300 to 900mhz, allowing unhindered future development. Using the KeyDiy system means that you can reduce your stock holding but increase your coverage. Currently, you would need to stock a wide variety of remotes to cover even just the popular vehicles. With the KeyDiy system there is no need to stock so many remotes.

You create the remote you require when the demand exists. No more ‘out of stock’ or ‘forgot to reorder’ scenarios. No more stock gathering dust. No more keeping an unpopular remote ‘just in case’. No more ‘Stock dried up’ - and Backorders become a thing of the past. The KeyDiy remote is a high quality remote key with the convenience of a folding blade. In many cases the remote is better than the original remote. There is also an option to ‘Self brand’ the remotes. A remote can be produced within seconds. You then simply fit and cut a blade, and insert the correct transponder

applicable for the vehicle. The KeyDiy system creates the ‘Part’ as per original. Programming to the vehicle would still be required in the normal manner as if you had a dealer or copy remote. A Laptop or PC Currently running Windows XP (service pack3), Windows Vista and Windows 7 is all that’s required to run the software. Check out the special introductory offer running through April. When you are ready to learn more, find information, videos, current application list and the online shop at www.KeyDiyUK.com

BRAND NEW TRADE SHOW FROM HICKLEYS Hickeys have unveiled a brand new concept with its Simply Diagnostics trade show dedicated to diagnostic equipment of all types. The show will be held over the weekend of July 13th & 14th 2013 so you can attend without interruption to your normal business. The Midlands venue is central to make access easy for all - at Advanced Diagnostics Ltd, in Nuneaton, Coventry. Invitation is by ticket only so ensure you register and receive your ticket. (Come early to get your breakfast roll & coffee or keep up your strength with free pig roast available all day.) Hickleys have brought in the services of some of the best diagnostic trainers in the country giving short “info bites” on the latest industry hot topics. Frank Massey, Steve Carter, James Dillon and Andy Marshall Brown will be available all weekend giving presentations on topics such as Start/stop technology, meeting euro 6 emissions, hybrid vehicles, 1234 Aircon systems, key &

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remote programming, Eepromming special procedures and more. There will be live demonstrations of market leading diagnostic equipment demonstrated on vehicles, covering topics such as Engine management, ABS, SRS, DPF regeneration, module configuration & component programming. You will be able to discuss with the demonstrators the latest equipment, the latest diagnostic features & the market trends. The Simply Diagnostics show will cover everything in the diagnostic tool range, including OE level diagnostic stations, scan tools, oscilloscopes, engine analysers, emission testers, battery management, Aircon stations, smoke meters, a huge range of useful test equipment, information systems and accessories. If you are looking for best value on new equipment, Simply Diagnostics, check out the many ‘on the day deals”’ with special pricing and value for money packages. For one item or more, the “deals shop” will be

offering discounts of up to 50%. If you are considering leasing, a financial expert will be on hand to advise you on lease periods, repayment plans and capital allowance benefits. Around the show there will be different “shops” specialising in particular subjects where products can be discussed and special deals done. These will include: • Software Shop - negotiate a deal on your current subscriptions. • Cool Shop - check out the latest air con test tools and accessories. • Nearly New Shop - used, demo and end of line equipment at great prices • Power Shop - covering battery testing, charging & battery support units. • MOT Shop - for emission, scanning, alignment and other tools. • Key Shop - f or key programming, eepromming and accessories and more. To apply for tickets, call Nicky Summers on 01823 328604.


autolocksmithing SPONSORED BY aldridge SECURITY

Single lifter four track lishi 2in1 pick /decoder At first these tools can look complicated to read, but they are actually not. There are two main types of this tool design: I have tried to show you both in this guide. Picking and decoding the Volvo NE66 lock

Picking and decoding the NE66 lock First we centre the lifter to avoid snagging on insertion; we then insert the tool fully into the lock. Once fully inserted, we tickle each wafer position feeling for binding solid wafers; each time we find a binding wafer we pick it .

Position 4B is next to pick

You will see from the tools design that the B axis relates to the numbered positions on the top grid; the A axis relates to the numbered positions on the bottom grid of the tool , signified by the A and the B printed on the grid . So we have positions 1A, 2A, 3A and 4A and 1B, 2B, 3B and 4B The lock picks and decodes in the same direction. The lock has four wafer positions on each axis so eight wafer positions in all: two wafers in top axis a and two in bottom axis A and two in top axis B and two wafers in bottom axis B; so when picking and decoding each axis , two positions on each axis will pick and decode towards the numbers and two positions on each axis will pick and decode away from the numbers. The lock has four key heights. All wafer positions can be found in the door lock. It all sounds complicated, but in fact it isn’t, and the picture guide will greatly simplify this for you. The NE66 lock shows no proven sequence preference, so it is a matter of going through all positions to find the binding wafer; each time we find a binding wafer we pick it, if it moves we leave it well alone .

Position 1a is first to pick As position 4B picks the lock opens

We hold the lock open via the tension arm, and run the decode process one axis at a time, starting with the A axis .

Position 3A is next to pick Position 1A reads as a No 2 cut

Position 3B is next to pick

Position 2A reads as a No 4 cut Article continues on page 64 >>

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UsingThe Lishi 2 in 1 Pick / decoder to pick and decode the Peugeot 406, NE78 Lock The new range of Lishi 2 in 1 picks and decoders in one unit I really do like. They are neater than the old range, far easier to use and come with superb feedback; in fact the superior feedback has made picking a whole lot easier. Below is one of the tools from the range, The NE78, 2 in 1 pick/decoder. Position 3A reads as a No 2 cut

Position 3B reads as a No 1 cut

New Lishi 2 in 1 pick/decoder NE78 common on Peugeot 406.

Position 4A reads as a No 4 cut

So this gives us the A axis cuts from 1 to 4 bow to tip of: 2424 We now read axis B.

Position 4B reads as a No 2 cut

B axis reads as 1 to 4 bow to tip: 4412 So the full decode is:A axis = 2424 B axis = 4412 We can enter these cuts into our cut to code machine and cut the key. We can also enter these cuts into instacode to find the manufacturers key code for the lock. We do this by selecting NE66 lock, then find the bitting and we then enter our cuts above as diagram below:

1B reads as a No 4 cut

We then click next to find the manufacturers key code as below diagram

The gauge with the wafer positions running right to left and the height lines to the right make reading and positioning spot on every time.

PICKING THE LOCK Insert the pick tool into the lock, once inserted, apply very, very light tension, as in picture: Line up the pointer to the 0 position on the grid, as in the picture 1 below, then gently push the wafer manipulator up or down, on the unmarked line above the 0 position, as in picture 2 below.

Picture 1 2B reads as a No 4 cut

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This gives us code of: OBNEUE



Picking all 10 wafers, do not get tempted to apply more tension at this point, as if not fully picked the clutch will engage rather than the lock open, as in picture 1, picture 2 shows the lock open.

Once the lock has been picked to the open position, hold the pick with your tension in the open position, then position the pointer on the gauge in the 0 position as in picture below.

Picture 2

If wafer resistance is felt, the pick is correctly inserted, if no wafer resistance is felt at all then the pick is upside down, turn pick over and repeat above test. Once wafer resistance is felt, you need to reapply your light tension, position the picks pointer on position 0 and gently push the wafer manipulator up or down slowly on the unmarked line opposite the 0, until you feel a little light jump, verify wafer is picked by gently depressing the manipulator down and you will feel it move and spring back, much like a picked lever in a mortice lock, it will feel springy to the touch.

Keep your very light tension on and slide the pointer to position 9 on the gauge as in picture above.

‘Get into the habit of checking each position to ensure each position is springy and once this is confirmed, apply more tension to the tensioner’ When you believe that you have set each wafer, prior to applying opening tension, get into the habit of checking each position to ensure each position is springy and once this is confirmed, apply more tension to the tensioner and open the door lock as in the pictures below.

Gently depress the plunger down until it stops without force applied, on the side the number is on, in this case the 0, and read the line it stops on as line/height 1, 2, 3 or 4, and you have the cut for this position. We start by decoding all of the even numbers first, so we start at tip 0 and work to bow 2, 0, 8, 6, 4 and 2 as in pictures below:

0 position stops line/cut No 2

8 position stops on line/cut No 1

Push the wafer up or down gently on the unmarked line opposite the 9 until springy as with 0 position, pictured above

Repeat the process for each position from 0 down to position 1

With a little practise in the increased feel and simplicity of use of these new tools, the picking process takes around one minute to complete tops. In fact, I had my 15 year old son and seven year old daughter – neither having never picked a car lock before - opening these in one to 2 minutes, such is the ease of use compared to the old tool range. DECODING THE LOCK Decoding the lock is now far easier than before, same tool, no need to spike the plug to hold it whilst you remove the pick and insert the decoder, and no need to remove the decoder to turn it over to decode side 2.


4 position stops on line/cut No 3 Article continues on next page >>


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So this reads the key from positions 9, 7, 5, 3 and 1 tip to bow as, 1, 3, 4, 3 and 3, this gives us the cut of side B of the key pictured as top row below: 9 position stops on line/cut No 1 2 position stops on line/cut No 2

‘One and a half to two and a half minutes throughout’ Top row, reads from bow to tip as cuts, 3, 3, 4, 3 and 1 so again decoded spot on.


So side of the key A is cuts from tip to bow, 2, 1, 1, 3 and 2, checked against the bottom row of the key above.

This bottom row bow to tip, left to right, 2, 3, 1, 1 and 2 at tip, decoded spot on! Now we decode the odd positions 9, 7, 5, 3 and 1 for side B of the key, from tip to bow (right).

‘The decode gauge is extremely accurate and very quick and easy to use’




So as you now have the cuts for both sides/axis of key. You can now cut the key and begin programming. The decode gauge is extremely accurate and very quick and easy to use, with a little practise I have sampled 12 different Peugeot 406 locks, with average times for picking and decoding the lock accurately between one and a half to two and a half minutes throughout.

Twin lifter 4 track lishi 2in1 pick decoders HON66 picking and decoding using the Lishi 2in1 pick

The best picking sequence for this lock , Mr Li says is: Right upper row axis A Left upper row Axis B Right bottom row Axis B Left bottom row Axis A

You now need to pick the binding wafers on axis B upper and lower rows;

Position 2 lower

As a four track key you have four rows of wafer to deal with: you have a left upper row, a right upper row and a left bottom row and a right bottom row. The key will be cut with the left upper and right bottom side being identical and the right upper side and the left lower side being cut identical, so that the key can be entered any way up.

We must first pick all binding wafers on the A axis upper and lower

In this case the three position on the upper row, a slight movement was felt and nothing else was binding, you would pick all binding wafers on the upper and lower row of the A axis.

Position 4 lower Article continues on page 68 >>

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‘Plenty of locksmiths have come unstuck or confused’ An example of this is shown below on the same lock as on the left:

Position 5 upper lock turns

Position 3 on the upper row

Once the position five on the B axis row was picked the lock rotated 45 degrees, the lock is still not open - many confuse this as open when picking this lock, but it is not - there will still be binding wafers on the A axis row. You now need to pick the binding wafers on the A axis row

The Lock must be in the fully open position and held there in order to decode. Remember you only decode the first four positions on each axis within this lock, as the end two positions will always be the same: if this changes use instacode to confirm. In normal circumstances, the end two positions are generic on each axis as below. Axis A = the last two cuts at the tip end will be cut five and cut one or cut two and cut one, dependent on series

Position 2 on the bottom row

Position two reads as a No 5 cut.

Decode each position you had a binding wafer in and in the same direction as picked and enter into instacode to confirm the missing end cuts. Plenty of locksmiths have come unstuck or confused when trying to lock this lock, as the lock will not fully reset to the locked position and instead only part sets to the 45 degree position. Locksmiths in the past have resorted to removing and stripping the lock to reset it which is very timeconsuming. The lishi 2in1 has simplified this, saving time and energy on relocking: all that is needed is to tension in the locking direction and pick the binding wafers on the A axis, normally the last ones picked and the lock will fully reset and lock.

Position 3 on the upper row and lock opens fully

The lock is now open and can be decoded; in order to decode the lock we must hold the lock in this fully open position via the tension handle and decode in the same direction as we picked the lock.

Hints & Tips provided by Martin Pink, Rapid Locksmiths

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Position 2 on the lower row

‘The end two positions are generic on each axis’ Axis B = The last two cuts at the tip end will be cut three and cut one or cut five and cut one, dependent on series Some may differ per series, which is why you always check last two cuts on instacode. Axis A is the cuts on the “left upper side” and “right bottom side” of the key if looking at tip of key or “right upper” and “left bottom if looking from the bow end. Axis B is the cuts on the “right upper side” and “left bottom side” of the key if looking at the tip of the key, or “left upper side” and “ right bottom side” of the key if looking from bow end .

Peugeot manual remote procedures PEUGEOT 306 2001+ 1. Switch ignition on. 2. Press and hold lock button for 10 seconds. 3. Switch ignition off. 4. Remove key from ignition. 5. Wait five seconds. 7. Procedure complete. Repeat to add remaining key remote controls.

PEUGEOT 406 / Coupe 1995 - 98 1. Check remote control identification printed on side, Primary: PRIM, Secondary: SEC. 2. Switch ignition on. 3. Press lock/unlock button 1st on primary remote control.

4. Press lock/unlock button on secondary remote control within 10 seconds. 5. If only one remote control is being programmed, press lock/unlock button twice. 6. Switch ignition off. Procedure complete.


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The Locksmith Journal Mar-Apr 2013 - Issue 25

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