The purpose of this project is to provide the complaints for different products and getting reply from the products handling teams.Customers may have complaints about its products.Full description
Download synopsis on Salary Management System. This synopsis is good for submitting in your BCA, MCA, PGDCA, B.Tech courses. If you need this project then you call or whatsapp me on +91-83…Full description
The main objective of the Event Management System is to manage the details of Event,Employee,Booking,Venue,Package. It manages all the information about Event, Enquiry, Package, Event. The p…Full description
The main objective of the Invoice Management System is to manage the details of Invoice,Clients,Sales,Business,Payments. It manages all the information about Invoice, Product, Payments, Invoice. Th...
Full description
Objective of Hospital Management System The main objective of the Hospital Management System is to manage the details of Hospital,Doctor,Employee,Test,Medicine. It manages all the information ab...
The main objective of the University is to manage the details of Classes,Colleges, Faculties, Students, Courses. It manages all the information about Classes, Registrations, Courses, Classes. The p...
Book Shop Management System SYNOPSISFull description
The main objective of the Railway Management System is to manage the details of Booking, Stations, Customers,Trains, Fare. It manages all the information about Booking, Timetable, Fare, Booking. Th...
The main objective of the Event Management System is to manage the details of Event,Employee,Booking,Venue,Package. It manages all the information about Event, Enquiry, Package, Event. The p…Full description
The main objective of the College Management System is to manage the details of College,Faculty,Course,Batch,Session. It manages all the information about College, Student, Session, College.…Full description
The main objective of the Project on Library Management System is to manage the details of Student, Books, Issues, Librarian, Member. It manages all the information about Student, Address, M…Full description
The main objective of the Leave Management System is to manage the details of Leave, Employee,Company,Faculty,Attendance. It manages all the information about Leave, Leave Type, Attendance, Leave. ...
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Blood Bank Management System for MCA
For Project Details visit below URL: https://mcabcaprojects.com/supermarket-billing-system/Full description
The main objective of the School Management System is to manage the details of Schools, Students, Classes, Teachers, Registrations. It manages all the information about Schools, Cources, Reg…Full description
The "EMPLOYEE MANAGEMENT SYSTEM" has been developed to override the problems prevailing in the practicing manual system. This software is supported to eliminate and in some cases reduce the hardshi...Full description
EXISTING SYSTEM
The existing system is completely manual. In order to write the complaint, the student either
• visits the related department and registers his complaint in the respective
complaint register, which is monitored by the
respective Department heads
• Or by contacting the responsible Personnel in the Estate Office. The student may submit a letter regarding the subject of the complaint and get a photocopy of the complain copy for future reference.
NEED FOR NEW SYSTEM Since the student has to visit a different departments in order to complaint about a particular subject, getting a complaint system under a single roof eases out the work of the student to register his various complaints accordingly.
OBJECTIVES To allow student to register their complaints related to the resources and infrastructure like hostel, mess and parking used by them within the campus through a simple single interface, which is an integration of several campus complaint registry systems.
PROPOSED SYSTEM
The system registers the complaints of the student through an integrated interface. Whenever a student has got any complaint related to the Campus, regarding Library, Labs or college Infrastructure then they can make online complaints. Their complaints are being taken care by the respective authorities. The student can track the progress of their complaint being solved through a given Complaint ID.
SCOPE OF THE SYSTEM •
Complaints automatically forwarded to upper level management.
•
Deaprtment Head can search the Student from different criteria like :
•
•
Name of the Student
•
College of the Student
•
Phone number of student
This Software allows the Campus Head to easily monitor the complaints regarding the Campus at a single place.
•
Every complaint is given a specific Complaint ID, from which the student would be able to track his complaint’s progress.
•
This system can search the Student on the behalf of previous complaint by the complaint id.
•
Complains are tracked and escalated followed up in the hierarchy of the Staff.
•
There will be four users of the system •
Administrator
•
Department Heads
•
Campus Head
•
Student
•
The administrator will deal with the overall maintenance of the system.
•
The Department heads would be responsible for dealing with the complaints registered by the students of their respective departments
•
Campus head can access the system to monitor the overall campus complaints
•
The Center Head also monitor the satisfaction percentage by the following considerations •
How many complaints escalate within a day?
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How many complaints are pending for escalation?
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What is the process time of Complaints?
•
Daily Report of Logging Department head time.
OPERATING ENVIRONMENT
Client Side Requirements Minimum Requirements Hardware Requirement •
Ram: 16 MB – 1.5 GB
•
Processor: 66 MHz or higher processor (Pentium processor recommended)
•
HDD: 500 MB
•
Monitor: VGA (800 x 600)
Software Requirement •
Operating System: Windows 98 SE
•
Browser: IE 5.0
System Requirements Hardware Requirement •
Ram: At Least 128MB
•
Processor: 300 MHz or higher processor (Pentium processor recommended)
•
HDD: 2.4 GB
•
Monitor: VGA( 1024 x 800) or higher resolution
Software Requirement •
Operating System: Windows XP SP3 or higher
•
Browser: Google Chrome 1.0, Safari 3.1, Opera 9.5, Firefox 3
Server Side Requirements Hardware Requirement •
Ram: At Least 128MB
•
Processor: 300 MHz or higher processor (Pentium processor recommended)
•
HDD: 20 GB or more
Software Requirement •
Operating System: Windows XP SP3 or higher
•
Browser: Google Chrome 1.0, Safari 3.1, Opera 9.5, Firefox 3 , or higher versions
