Consumer awareness is the vital to avoid scams, identity theft and overcharging. In the modern economic age, when most business transactions are conducted online or via electronic means, consumers ...
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3) Ge Gende nder: r: Male/F Male/Fem emale ale 4) No. of members members in the family: (a) 1-2 ( ) (b) 3-4 ( ) (c) (c) 5-6 5-6 ( ) (d) (d) Above Above 6 ( )
5) Monthly family income: income: (a) (a) Below Below 10000 ( ) (b) (b) 10000-20000 10000-20000 ( ) (c) 20000-30000 20000-30000 ( ) (d) Above 30000( ) 6) Major occupation occupation of of the main family bread earner: (a) Service Service ( ) (b) Professional Professional ( ) (c) Manufacturer ( ) (d) Trader ( ) (e) Any other ( ) 7) Which brand of mobile phone are you using now? (a) Nokia ( ) (b) Motorola ( ) (c) Sony Sony ( ) (d) Samsung ( ) (e) Philips Philips ( ) (f) Micromax ( ) (g) Apple ( ) (h) Others ( ) 8) The Model of your mobile phone (ex- galaxy y)-(
)
9) Why do you choose this model: (a) Price ( ) (b) Function ( ) (c) Size and weight ( ) (d) Appearance ( ) (e) Trend ( ) (f) Advertisement ( ) (g) Others ( ) 10) How often do you change your mobile phone? (a) Less than 6 months ( ) (b) 7-12 months ( ) (c) More than 1 year ( ) 11) What is the cost of your mobile phone? (a) Less than 2000 ( ) (b) 2000-6000 ( ) (c) 6000-10000 ( ) (d) 10000-15000 ( ) (e) More than 15000 ( ) 12) How many mobile phones does your family have: (a) 1 ( ) (b) 2 ( ) (c) 3 ( ) (d) 4 ( ) (e) 5 ( ) (f) More than 5 ( ) 13) How much money do you spend in the maintenance of your phone? (a) Less than 1000 ( ) (b) 1000-2000 ( ) (c) 2000-3000 ( ) (d) More than 3000 ( ) 14) What are the sources of your income for the maintenance of your phone? (a) Salary ( ) (b) Parents ( ) (c) Scholarship ( ) (d) Gifts Gifts ( ) (e) Others ( ) 15) Please of rate the features phones that are important for you while choosing your phone:
Features
Not Important
Poor
Average
Good
Very Important
Speaker Phone Music player Video Player Internet Access T V Access Camera Video Recorder GPS 3G Blue Tooth High Storage Card slot Finger Key board Touch Screen WIFI MMS Conference Call Voice Mail Call Waiting SMS 16) For What purposes do you use your mobile phone? (a) To keep in contact with family and friends ( ) (b) For business purposes ( ) . (c) To use GPRS & 3G ( ) (d) For Internet Access ( ) (e) To transfer money and get money transferred ( ) (f) Any others ( ) 17) What will be the maximum price you will spend to buy a New Phone? (a) Less than 2000 ( ) (b) 2000-6000 ( ) (c) 6000- 10000 ( ) (d) More than 10000.( ) 18) Are you aware of the Consumer court in your area? (a) Yes ( ) (b) No ( ) 19) Are you aware of the Customer care centre of your mobile phone provider in your area? (a) Yes ( ) (b) No ( ) 20) Are you satisfied with the service provided by your mobile phone provider? (a) Yes ( ) (b) No ( ) 21) If No then have ever complaint to the service provider about your dissatisfaction? (a) Yes ( ) (b) No ( ) 22) How do you come to know about the product? (a) TV/ Radio ( ) (b) Newspaper ( ) (c) Magazines ( ) (d) Sales representative ( ) (e) Exhibits Stalls ( ) (f) Any others ( ) 23) Were you attracted by the promotional offers of the products? (Example free memory card) (a) Yes ( ) (b) No ( ) 24) Do you think prolonged use of mobile phones can cause major health problems? (a) Yes ( ) (b) No ( )
25) Do you think mobile phones reduce concentration on other crucial activity of every day life? (Example prevent you from doing your work) (a) Yes ( ) (b) No ( )
