SURVEY SURVEY KEPUASAN PELANGGAN
SOP
No. Dokumen No. Rev! "#n$$#% "e&'( *#%#m#n
: SOP/YANIS/ SOP/YANIS/ : 00 : 2 )#nu#& 2016 :1/1
/2016
PUSKESMAS DUDUKSAMPEYAN PEMERIN"A*AN KA+UPA"EN GRESIK
1.Pen$e&(#n
2."u 2."uu u#n #n 9.Ke 9.Ke' '# #k# k#n n .Re .Ree e&e &en! n! .P& .P&o! o!e, e,u u&
,&$. N#nek Su%#!(& NIP.1-0611-102001 NIP.1-0611-102001
•
Su&ve #,#%# : ke$#(#n men$umu%k#n no&m#! ,#& ke%omok 3#n$ me4#k% !e'u# ou%#! ,#n ,#n men$$un#k#n kue!one& !e'#$# #%#( en$umu% ,#(#.
•
Pe%#n$$#n Pe%#n$ $#n #,# #,#%# %# : o&# o&#n$ n$ 3# 3#n$ n$ e& e&n# n# #(# #(#u u (e% (e%# # !e% !e%e!# e!# me men,# n,##( #( e% e%#3 #3#n# #n#n n , Pu!ke!m#! Du,uk!#me3# Du,uk!#me3#n n
•
Kue!on Kue! one& e& #, #,#% #%# # : ,# ,#( (#& #& e e&( &(#n #n3# 3##n #n un un(u (uk k e e%# %#n$ n$$# $#n n me men$ n$en en# # e e%# %#3# 3#n# n#n n u!ke!m#! Du,uk!#me3#n53#n$ Du,uk!#me3#n53#n$ #&u! ,! ,#n ,#4#' ,#4#' o%e e%#n$$#n
•
Keu Keu#! #!#n #n e%# e%#n$ n$$# $#n n #,#% #,#%# # : !u#( !u#(u u ke#, ke#,## ##n n ,m# ,m#n# n# ken ken$ $n# n#n5 n5 #&# #&## #n n ,#n ,#n ke'u(u#n e%#n$$#n ,enu.
Se'# Se'#$# $# #7u# #7u#n n e(u e(u$# $#!! un(u un(uk k me%# me%#k! k!#n #n#k #k#n #n %#n %#n$k $k# # 8 %#n %#n$k $k# # ,#% ,#%#m #m !u& !u&ve ve3 3 keu keu#! #!#n #n e%#n$$#n. SK Ke# Ke#%# %# Pu!k Pu!ke! e!m# m#!! Du,u Du,uk! k!#m #me e3# 3#n n No. No. / / /9; /9;. .2. 2.20 20/2 /201 016 6 (en(# (en(#n$ n$ !u&ve3 keu#!#n e%#n$$#n Keu Keu(u (u!# !#n n MenP# MenP#n n No1/ No1/20 201 1 (en( (en(#n #n$ $ Pe,o Pe,om m#n Pen3 Pen3u! u!un un#n #n In,e In,ek k! Keu# Keu#!# !#n n M#!3#&#k#( 1. Pe(u Pe(u$ $#! men3 en3#m #m#k# #k#n n kue! kue!o on ne& !u&v !u&vee keu keu#! #!#n #n e%# e%#n$$# n$$#n n ke#, e#,## e%# e%#n n$$#n $$#n un(uk ,! ,#n ,#4#' o%e e%#n$$#n 2. Pe(u$#! Pe(u$#! men$umu%k men$umu%k#n #n kem'#% kem'#% kue!one& kue!one& 3#n$ (e%# ,! ,! un(uk kemu,#n kemu,#n ,#n#%!# ,#n#%!# ,#n ,ev#%u#! 9. Pe(u$#! Pe(u$#! men3#m# men3#m#k#n k#n #!% #n#%!# #n#%!# !u&ve !u&ve ,#%#m mn%ok mn%ok#k#&3 #k#&3## Pu!ke!m#! Pu!ke!m#! . Pe(u$# Pe(u$#!! me%#k me%#kuk# uk#n n (n,#k (n,#k#n #n ko&ek( ko&ek( 3#n$ 3#n$ (e%# (e%# ,!e# ,!e#k#( k#( ,#%#m ,#%#m mn% mn%ok# ok#k#& k#&3# 3# u!ke!m#! un(uk meme&'#k meme&'#k e%#3#n#n ke#,# ke#,# #!en/k%en . Pe(u$# Pe(u$#!! men,ok men,okum umen(# en(#! ! #!% #!% !u&ve !u&ve ,#n ,!m ,!m#n #n !e'#$# !e'#$# #&! #&! un(uk un(uk kee&%u# kee&%u#n n enn#u#n kem'#% #(#u #(#u 'uk( o'ek( '%# !u#(u ke(k# ,e&%uk#n
6. Un( Un( (e&k (e&k#( #( 7.Dokumen
•
Koo&,n#(o& #,men/ K# "U.
Rek##n #!% kue!one& n,v,u
"e&k#(
1
The world's largest digital library
Try Scribd FREE for 30 days to access over 125 million titles without ads or interruptions! Start Free Trial Cancel Anytime.
The world's largest digital library
Try Scribd FREE for 30 days to access over 125 million titles without ads or interruptions! Start Free Trial Cancel Anytime.
DAFTAR TILIK
UNI"
:
NAMA PE"UGAS PE"UGAS
:
"ANGGAL PELAKSANAAN
:
NO
Ke$#(#n
Y#
1
A#k# A#k# e(u$#! e(u$#! men3#m# men3#m#k#n k#n kue!one& kue!one& !u&ve !u&ve keu#!#n keu#!#n e%#n$$# e%#n$$#n n
2
ke#,# e%#n$$#n un(uk ,! ,#n ,#4#' o%e e%#n$$#n A#k# A#k# e(u$# e(u$#!! men$um men$umu% u%k#n k#n kem'#% kem'#% kue!o kue!one& ne& 3#n$ 3#n$ (e%# (e%# ,! ,!
9
un(uk kemu,#n ,#n#%!# ,#n ,ev#%u#! A#k A#k# # e( e(u$#! u$#! men3 en3#m #m#k# #k#n n #!% #!%
mn%ok#k#&3# Pu!ke!m#! A#k# A#k# e(u$# e(u$#!! me%#ku me%#kuk#n k#n (n,#k (n,#k#n #n ko&ek( ko&ek( 3#n$ 3#n$ (e%# (e%# ,!e# ,!e#k#( k#(
#n#% #n#%!#
!u& !u&ve ve
",#k
",#k +e&%#ku
,#% ,#%#m
,#%#m mn%ok#k#&3# u!ke!m#! un(uk meme&'#k e%#3#n#n ke#,#
#!en/k%en A#k# A#k# e(u$# e(u$#!! men,ok men,okume umen(# n(#! ! #!% #!% !u&ve !u&ve ,#n ,!m ,!m#n #n !e'#$# !e'#$# #&! un(uk kee&%u#n enn#u#n kem'#% #(#u 'uk( o'ek( '%# !u#(u ke(k# ,e&%uk#n )UMLA*
: ?????..@
????????????..5?? Pe%#k!#n# / #u,(o&
??????????? ????? ?????????? ???? . NIP:
