Data evaluation for soft drink quality control using principal component analysis and back-propagation neural networks. This work describes an alternative for chemical data research, with the aim of evaluating nished product quality. quality. Analytical data for additives in soft drinks are interpreted by the use of multivariate data analysis principal component analysis !"#A$, factor analysis, cluster analysis, and articial neural networks. Taking into account various chemical components like sorbic, ben%oic, and ascorbic acids& saccharose& ca'eine& (a, ), #a, *g, +e, n, #u, ", and , soft drinks were characteri%ed and classied. The ratios of (a, ), #a *g, ", and )/(a have been studied. The application of "#A, cluster analysis, and articial neural networks showed that combination of these chemometric tools o'ers e'ective means for modeling and classifying soft drinks in accordance with their contents in additives and heavy metals.
everage Analysis #omplete solutions based on decades of e0perience The world1s best beverage analysis systems from Anton "aar stand out for their modularity and 2e0ibility. 2e0ibility. 3uality parameters are measured directly out of the bottle or can, without time-consuming sample preparation. The beverage analysis systems are more reliable and quicker than previous analysis systems on the market. everage analysis 4 easy, quick, modular. 1
Top beverage analysis systems from Anton "aar Determination of quality parameters such as original e0tract, alcohol, e0tract, #56, 56, 7ri0, degree of inversion and p8 value, etc are important for quality control in breweries and soft drink bottling plants. everage analysis is not always straightforward straightforward but always essential 9f the dissolved o0ygen content in beverages is too high this results in o0idation products which have a negative impact on the taste and shelf life of the beverage. :ugar inversion makes the measurement measurement of beverage samples made with sugar from sugar beet or sugar cane more di;cult, to mention
everage analysis systems from Anton "aar 3uicker and more reliable than previous routine analysis systems. p8 measurement The p8 value is an important parameter for the quality control of beverages. 9t has a signicant e'ect on the digestibility, 2avor, and stability 2
of the beverage. The p8 value controls en%yme activity during alcoholic fermentation, which is why it must be checked regularly. regularly. The requirements of the p8 electrode used to perform measurements are as diverse as the range of beverages to be analy%ed. The selection of a diaphragm suitable for the beverage sample is particularly important, since otherwise the sample can quickly block the electrolyte bridge, leading to inaccurate results. The following table lists e0amples of the *etrohm electrodes suitable for p8 determination in various beverages.
#arbonated :oft Drinks ?hat @ou :hould )now
#arbonated :oft Drinks The Food and Drug Administration (FDA) ensures that carbonated soft drinks are safe, sanitary, sanitary, and honestly labeled. In fact, FDA has established Current Good anufacturing !ractices (CG!s) (CG!s) for carbonated soft drinks, "hich describe the basic ste#s manufacturers and distributors must follo" to make sure carbonated soft drinks are safe.
Additives and #ontact :ubstances 5nly food and color additives that are determined to be safe, based on scientic information available to +DA, may be used in carbonated soft drinks. +or e0ample, this might include additives such as citric acid as a 2avoring or a preservative, or caramel coloring. c oloring. +ood contact 3
substances the materials the carbonated soft drink Bcomes in contact with,C such as the bottles and cans in which it is sold& also are strictly regulated for safety.
(utrition abeling The (utrition +acts "anel on carbonated soft drinks typically includes the serving si%e and the nutrients provided in a serving calories, total fat, sodium, total carbohydrate, sugars !if present$, and protein. 9f a nutrient content claim, such as BEery ow :odium,C appears on the label, the manufacturer must also add the statement B(ot a signicant source of FFFFFFFF,C with the blank lled in by the names of nutrients that are present only at insignicant levels.
According to the American everage Association American consumers on average drank
Additional abel 9nformation
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Additional information on carbonated soft drinks containers includes (ame and address of the manufacturer, packer or distributor. The Bnet quantity,C or the amount of carbonated soft drink in the container. All the ingredients, listed in order of predominance by weight. 9n other words, the ingredient that weighs the most is listed rst, and the ingredient that weighs the least is last. +or carbonated soft drinks, the rst ingredient usually will be carbonated water. #hemical preservatives with an e0planation of their function, such as Bpreservative,C Bto retard spoilage,C Ba mold inhibitor,C Bto help protect 2avor,C Bto preserve freshness,C or Bto promote color retention.C Diet carbonated soft drinks containing phenylalanine must also include the statement, B"8=(@)=T5(JK9#: #5(TA9(: "8=(@AA(9(=,C for individuals who su'er from phenylketonuria, a genetic disorder in which the body can1t process that amino acid. 9f the phenylalanine level gets too high in these individuals, it can damage the brain. A (ote About en%ene en%ene, a carcinogen, may form at very small levels in some carbonated soft drinks that contain bothben%oate salts !added to inhibit growth of bacteria, yeasts, and molds$ and ascorbic acid !vitamin #$. +DA has no standard for ben%ene in beverages other than bottled water. +or bottled water, +DA has adopted the J: =nvironmental "rotection Agency ma0imum contaminant level of G parts per billion !ppb$ for drinking water, as a quality standard. etween (ovember 6IIG and *ay 6IIL, +DA analy%ed almost 6II soft drink and other beverage samples and found that MI samples contained ben%ene levels over G ppb. All MI products have either been reformulated or discontinued by their manufacturers. en%ene levels in 5
the reformulated products, if detected at all, were less than M.G ppb. +DA has determined that that the levels of ben%ene found in beverages to date do not pose a safety concern for consumers. +DA continues to test beverage samples for the presence of ben%ene.
#ommercial soft drinks p8 and in vitro dissolution of enamel. *ost soft drinks are acidic in nature and e0posure to these drinks may result in enamel erosion. This study sought to measure the p8 of 6I commercial brands of soft drinks, the dissolution of enamel resulting from immersion in these drinks, and the in2uence of p8 on enamel loss. #omparison of the erosive potential of cola versus noncola drinks as well as regular sugared and diet versions of the same brands was undertaken. The p8 was measured immediately after opening the soft drink can. =namel slices obtained from freshly e0tracted teeth were immersed in the soft drinks and weighed at baseline and after N, 6H, and HO hours of immersion. (on-cola drinks had signicantly higher p8 values than cola drinks but showed higher mean percent weight loss. y contrast, sugared versions of the cola and non-cola drinks showed signicantly lower p8 values and higher mean percent weight loss than their diet counterparts. The p8 value of the soft drink did not have a signicant in2uence on the mean percent weight loss !r P -I.6O$. "rolonged e0posure to soft drinks can lead to signicant enamel loss. (on-cola drinks are more erosive than cola drinks. :ugared versions of cola and non-cola drinks proved to be more erosive than their diet counterparts. The erosive potential of the soft drinks was not related to their p8 value.
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Testing the p8 of :oft Drinks 9n physical science, students are often asked to identify a substance as an acid or a base through a litmus test. A litmus strip turns faded violet when dipped in a neutral liquid, pink when dipped in an acidic liquid, and blue when dipped in a basic liquid. Although a litmus test is useful to identify acids and bases, it does not give an e0act measurement of the p8 of a substance. To obtain a numerical value for p8, students can use a probe connected to a graphing calculator or computer as part of a hands-on investigation of something all students can identify withsoft drinks.
?hat is p8Q p8 is a unit of measure that is used to e0press the degree of acidity of a substance. The p8 notation is an inde0 of hydrogen1s chemical activity or its potential in a solution. The p8 scale goes from I to MH, with a p8 of L considered neutral. A substance with a p8 below L is considered acid, and one with a p8 above L is considered basic !alkaline$. The p8 of a solution can be measured with a p8 meter with an electrode system whose voltage output is proportional to the active acid !8 R5$ concentration in solution. Distilled water has a p8 of about L. Tap water varies between a p8 of N.O and L.6 and is generally slightly alkaline in hard water areas !Soyce 6IIR$.
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9n this article, 9 describe how to use a T9-LR/OR/OH graphing calculator and Eernier1s ab"ro/#6 probe system to take p8 readings. This is not an endorsement of these products, but simply my attempt to give you an idea of what is involved in using this technology in the classroom. This activity can be accomplished acc omplished using a variety of probe ware connected to a laptop, desktop, or "DA. The activity can easily be adapted to whatever hardware you have on hand.
Testing the p8 level of soft drinks. 9n this activity, you will predict the p8 of several soft drinks. @ou @ou will then use a probe and graphing calculator to determine the actual p8 of each soft drink and compare the results to t o your predictions. @ou @ou will then t hen come up with your own question to investigate about the p8 of soft drinks. *aterials MII-m samples of various carbonated drinks, such as #oke, "epsi, and *ountain Dew safety glasses tissues or paper towels 6GI-m beakers GII m distilled water bu'er solutions of p8 L and p8 MI !available from science suppliers$ #!tm$/# 6!tm$ T9 OR plus silver edition calculator Data*ate program for T9 OH T9 connectivity cable T9-graph link cable unit-to-unit link cables Eernier ab"ro p8 sensor Testing procedure M. "lug the p8 :ensor into #hannel M of the ab"ro or # 6 interface. Jse the link cable to 8
connect the T9 graphing calculator to the interface. +irmly press in the cable ends. 6. Turn Turn on the calculator and start the Data*ate program. "ress #=AK to reset the program. R. :et up the calculator and interface for the p8 :ensor. a. :elect :=TJ" from the main screen. b. 9f the calculator displays p8 in #8 M, proceed directly to :tep H. 9f it does not, continue with this step to set up your sensor manually. c. "ress =(T=K to select #8 M. d. :elect p8 from the :==#T :=(:5K menu. H. :et up the calibration for the p8 :ensor. 9f your instructor directs you to use the stored calibration, proceed directly to step G. 9f your instructor directs you to manually enter the calibration values, select #A9KAT=, #A9KAT=, then *A(JA =(TK@. =nter the slope and the intercept values for the p8 calibration, select 5), then proceed to :tep G. 9f your instructor directs you to perform a new calibration for the p8 :ensor, follow this procedure.
+irst calibration point a. :elect #A9KAT=, then #A9KAT= (5?. b. Kemove the sensor from the bottle by loosening the lid, then rinse the sensor with distilled water. c. "lace the sensor tip into p8-L bu'er. ?ait for voltage to stabili%e, then press =(T=K. d. =nter BLC !the p8 value of the bu'er$ on the calculator. e. Kinse the p8 :ensor with distilled water and place it in the p8-MI bu'er solution. 9
f. ?ait for the voltage to t o stabili%e, then press =(T=K g. =nter BMIC !the p8 value of the bu'er$ on the calculator. h. :elect 5) to return to the setup screen. G. :et up the data-collection mode. a. To select *5D=, press U once and press =(T=K b. :elect :9(V= "59(T from the :==#T *5D= menu. c. :elect 5) to return to the main screen. N. #ollect p8 data. a. Kemove the p8 :ensor from the storage bottle. Kinse the tip of the sensor thoroughly with the distilled water. b. :ubmerge the sensor tip to a depth of R4H cm into the beaker containing your rst carbonated beverage sample. c. ?hen the readings stabili%e, select :TAK :TAKT T to begin sampling. 9mportant eave the probe tip submerged while data is being collected for MI seconds. d. After MI seconds, the p8 value will appear on the calculator screen. Kecord this value. e. "ress =(T=K to return to the main screen. f. :elect :TAKT to repeat the measurement !round to the nearest I.IM-p8 units$. g. "ress =(T=K to return to the main screen. h. Kinse the sensor with distilled water and return it to the storage bottle when you have nished collecting your data. L. Kecord p8 reading. "redicted p8 Actual p8 :ample M :ample 6 :ample R :ample H 10
=0ploring p8 Design an investigation to e0plore a question about p8. +or e0ample, you could investigate Does the p8 of soda change when it goes 2atQ Does temperature a'ect p8Q 9s the color of a beverage an indicator of its p8Q 8ow does the p8 of diet sodas compare with regular sodasQ 8ow does the p8 of sodas compare to
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This sample quality analyst resume provides you the first draft to optimize your resume for your job application. You can customize it for your needs. General Job Description:
Quality assurance analyst responsible for the implementation of longterm quality strategies. Analysts assess !hether or not products"services are of the required quality. They evaluate the process of operation and then offer recommendations of improvement. #ompanies rely on their s$ill to remain in complete compliance !ith regulations and quality standards. Analyst may even design testing procedures. Quality test results are reported to relevant senior management.
QA Analyst Resume Quality Analyst Resume Example . Full Name
%&treet' #ity' &tate' (ip) * %+hone) %,mail Address)
QUALIT ANAL!T
- Qualifications +rofile eliable quality assurance analyst !ith ten years/ e0perience in the hightech industry offering the follo!ing core competencies1 •
2andle and resolve critical quality problems using research abilities. 11
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2andson e0perience !ith statistical data collection and quality administration. &trong analytical s$ills' combined !ith effective communication' organizational s$ills and planning ability.
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3anagerial qualities 4 Time management' project leadership and team !or$.
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5ndependent and selfdirected 4 #an !or$ !ith minimum supervision. "b#ecti$e 4 5mprove company performance through enhanced quality standards6
deploying strong' longterm QA integration strategies.
- +rofessional ,0perience Quality Analyst
#AT Technologies
7allas' T8
9::; 4 +resent
Quality Analysis and Integration: •
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Assessed QA performance 4 etrieved and analyzed QA information to identify root causes of performance gaps and other QA problems. 7esigned quality regulations and evaluations based on monitoring of data flo!. &et and verified standards of quality and testing procedures 4 evie!ed and modified quality assurance programs and tested performance according to user/s specific requests and data inputs. Administered the company privacy policy regarding data. Developing Quality Awareness:
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+rovided employees !ith relevant Quality #ontrol training 4 +rovided QA training and prepared presentations for others in the department"company regarding issues of quality performance and testing. #ollaborated closely !ith internal business units and clients.
- ,ducation •
Bachelor/s degree in Quality Assurance " Quality 3anagement " Quality #ontrol " #omputer &cience
QA Analyst Resume Sample One Any To!n'
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#ell1 === ======= email>gmail.com
Linda Wilson QA Analyst !ith s$ills in all phases of testing on mainframe' client' server and !eb applications.
Highlights of Qualifications:
,0perience in all phases of the &oft!are 7evelopment ?ife cycle @&7?#' including requirements gathering' project planning' scheduling' testing' defect trac$ing' management' and reporting
&$illed at using both manual and automated testing tools to troubleshoot systems' integration' ser acceptance' positive and negative' functionality' stress' and regression testing
&trong analytical' time management and problemsolving s$ills
Technical Skills:
Testing Tools1 2+ Quality #enter' Test 7irector' Test +artner' Cin unner' ?oad unner' Bug Trac$er
?anguages1 Disual Basic' &Q?' 83?' 2T3?' Eava
7atabases1 Fracle' 3& Access &oft!are Application1 3icrosoft Fffice &uite' Cord' ,0cel' +o!er+oint' Disio' 3& +roject' Access' ?otus
Ceb Bro!sers1 5nternet ,0plorer ' H' I' Jirefo0' &afari'
Fperating &ystems1 3ainframe 5B3' #5#& @T&F' Jile Aid' Jile 3aster Cindo!s 8+9:::
Work Eperience Systems Analyst ! QA Analyst "#$"%& present A'( )nc* Any To+n, -.
5T and QA Analysis and Testing.
Cor$ effort estimates.
Analysis and preparation of testing strategy and plans.
+reparation of test scripts' testing status and testing results.
3anagement and Technical #onsultation for 7ata #onversions.
+roduct Testing and ser Acceptance Testing.
&ystem #ommunication and #onfiguration.
&ystem and Application Analysis.
Business Analysis and requirements definition.
se of &7?# 3ethodology.
Business +rocess 5mprovement.
Jull ?ife #ycle 5mplementation.
&trong verbal and !ritten communication s$ills.
+roject status reporting.
7ocumentation.
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+rogramming.
Senior QA Analyst "/$"0 1 "2$"3 4.5 (orp* Any To+n, -. #onducted !hitebo0 testing for Business 5ntelligence solutions resulting in the detection and resolution of
all open defects prior to project Go?ive. &crutinized developers test scripts for completeness and advised of potential adverse effects to do!n
stream systems and processes. Guided the migration of code changes from development through production systems and verified client
e0pectations !ere consistently e0ceeded. 3onitored testing resources to ensure project tas$s are completed successfully and according to
development specifications and deadlines. 5ncreased QA team productivity through creation of robust and reusable test scripts utilizing 2+ Quality
#enter. 3entored team members in quality assurance procedures and processes and facilitated discussions on
areas of improvement. ?ogged defects and follo!ed up on issue resolution ensuring timely customer reporting needs !ere being
met.
QA Specialist 66$"#&"/$"0 '(7 )nc* Any To+n, -.
esponsible for developing and implementing quality management procedures and systems.
,nsure that all products manufactured or mar$eted by client are free from any fla!s or errors and are of the highest quality.
#reate soft!are maintenance and test environments.
7evelop test procedures.
Cor$ !ith internal team in resolution of defects.
Analyze system errors and suggests corrective m easures.
Education +rinceton niversity Bachelor of &cience in #omputer 5nformation &ystems
Affiliate Quality Assurance Association
Coca-Cola Refreshments Quality Assurance o!s in Anaheim "nfortunately# there are currently no Coca-Cola Refreshments Quality Assurance $o!s a%aila!le in Anaheim&
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'()lore near!y locations on the Quality Assurance $o!s in California )a*e+
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"se the $o! search form a!o%e+
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")loa, your resume
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u!scri!e to email alerts for Coca-Cola Refreshments Quality Assurance $o!s in Anaheim+
.ere are some relate, $o!s&
Quality Assurance /ana*er from nutraceutical or foo, /Retor Anaheim# CA
o! escri)tion Quality Assurance /ana*er - from the foo, or nutraceutical in,ustry his is an o))ortunity to !e an im)act )layer in a small )lant that is )art a lar*e international com)any that is tra,e, on the :'+ ;ey sills& Quality Assurance# /# ?-R# s)ectrosco)y# certifyin*# testin*# in*re,ients# re*ulatory# foo,# nutraceutical# ra materials# micro!ial# sanitatio+++
Quality Assurance 3anager About t%e Job
f intereste,# )lease a))ly at htt)&@@+nc!e%+com@careers@$o!-o))ortunities@
:ummary& he Quality Assurance /ana*er ill !e res)onsi!le for ensurin* the )rocess an, the en, )ro,ucts meet the esta!lishe, reuirements of the or*aniBation an, customers# as ell as *uaranteein* the )rocesses com)ly ith local# state an, fe,eral re*ulatory a*encies+ he Quality Assurance /ana*er ill cham)ion continuous im)ro%ement eortsD initiate an, im)lement ualityassurance acti%ities as a))ro)riate to raise the )erformance of the com)anyEs )ro,ucts+ he Quality Assurance /ana*er )ro%i,es ,irection to the ,e)artment in su))ort of com)any-i,e strate*ic !usiness o!$ecti%es+ irects# a,ministers# mana*es an, ensures uality com)liance to contracts# inclu,in* )olicies an, )roce,ures throu*hout the com)any+ =ssential Duties and Kesponsibilities *ust have beverage and or food industry e0perience •
F%ersees com)any i,e a,herence to our )roce,ural ,ocumentation uality mana*ement system an, its com)liance ith F 22000+
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,entify an, im)lement Quality e)artment *oals an, o!$ecti%es in su))ort of com)any-i,e strate*ic !usiness )lans+ er%es as the )rimary interface ith Quality Assurance Re)resentati%e to encoura*e eecti%e communication an, *oo, customer relations+ =romotes an, maintains *oo, relations an, a,,resses issues an, concerns throu*h teamor+ u))orts the mana*ement of !u,*ets an, staGn* forecasts to facilitate successful e(ecution of the ,e)artment *oals an, su))ort of all )ro$ects+ er%es as )rimary Quality interface an, coor,inator for en*ineerin* an, )ro*ram mana*ement issues an, manufacturin* acti%ities# inclu,in* )ro,uction control# )rocurement# )lannin*# assem!ly# test an, shi)+ /ana*es the reuire, trainin*# )rocess im)ro%ement acti%ities# an, the ,e%elo)ment an, im)lementation of ne systems aectin* the Quality e)artment+ ?acilitates the eorts to im)lement in,ustry-i,e@!est )ractice stan,ar,s+ m)lements a ri*orous continuous )rocess im)ro%ement )ro*ram ith em)hasis on >ean# cycle time re,uction# elimination of reor@,efects# an, root cause analysis+ /aintains Quality metrics# an, a mana*ement ,ash!oar, of those metrics# an, assesses )erformance a*ainst )ro$ect an, enter)rise *oals+ m)lements an, o)timiBes the use of tools in su))ort of the uality )rocesses an, )roce,ures+ /ana*es the ,ay-to-,ay o)eration of all uality functions& ins)ection# su))lier mana*ement# Quality 'n*ineerin*# correcti%e@)re%enti%e actions# etc+ Carries out su)er%isory res)onsi!ilities in accor,ance ith the or*aniBationHs )olicies an, a))lica!le las+ Res)onsi!ilities inclu,e inter%iein*# hirin* an, trainin* em)loyeesD )lannin*# assi*nin* an, ,irectin* orD a))raisin* )erformanceD moti%atin*# rear,in* an, ,isci)linin* em)loyeesD a,,ressin* com)laintsD an, resol%in* )ro!lems+ Res)onsi!ility to act as the )rimary liaison ith the ?A an, other re*ulatory a*encies Res)onsi!le for mana*in* the )rocess of fulIllin* re*ulatory uality assurance an, for )ro%i,in* *ui,ance to the com)any ith re*ar, to uality assurance reuirements
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'nsures all ,ocumentation meet reuire, re*ulatory stan,ar,s e%elo)s# im)lements# an, maintains the uality assurance )lan for internal acti%ities =ro%i,es uality in)ut an, a,%ice on the creation# im)lementation# an, re%ision of F=s er%e as the )rimary uality control resource for )ro!lem i,entiIcation# resolution# loss re)ortin* an, continuous im)ro%ement+ u))ort concurrent en*ineerin* eorts !y )artici)atin* in ,esi*n ,e%elo)ment )ro$ects re)resentin* uality assurance an, the customer+ esi*n# im)lement an, ,ocument )roce,ures for )rocess control# )rocess im)ro%ement# testin* an, ins)ection+ 'sta!lish an, im)lement metrics )rocess ca)a!ility# control charts# measurement uality for monitorin* system eecti%eness an, to ena!le mana*ers to mae soun, )ro,uct uality ,ecisions+ 'sta!lish collection an, analysis systems of statistical ,ata to )re,ict tren,s that ill aect im)ro%ement of )ro,uct uality+ AnalyBe customersE )ro,uct s)eciIcations to esta!lish eGcient# cost-eecti%e reuirements for ease of manufacture an, re)ro,uci!ility+
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e%elo) uality )lannin* metho,s for all )ro,uct lines+
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e%elo) )rocess certiIcation stan,ar,s an, assist in )rocess certiIcation+
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/onitor %en,or )erformance an, esta!lish criteria an, ratin* system for critical %en,ors+ Re%ie customer )urchase or,ers# contracts an, chan*e reuests an, ensure that the necessary criteria an, )ro%isions are inclu,e, in uality an, )rocess )lans+ nteract ith customers to i,entify o))ortunities to im)ro%e uality an, esta!lish fee,!ac ith manufacturin* an, ,e%elo)ment )ersonnel+
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F%ersee cali!ration an, testin* )ro*rams+
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Re)ort to mana*ement on uality issues# tren,s an, losses+
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=artici)ate in internal an, e(ternal uality au,its
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nterface ith su))lier an, customer uality re)resentati%es concernin* )ro!lems ith uality control an, assure that eecti%e correcti%e action is im)lemente,+ Fther ,uties as assi*ne,
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A trac recor, of successful interaction amon* re*ulatory a*encies+ he a!ility to !uil, an, lea, the re*ulatory an, uality functions in a fast )ace,# hi*h *roth# entre)reneurial en%ironment+ '()erience in ,esi*nin* an, im)lementin* uality systems+ i%erse nole,*e of ins)ection an, control metho,s# techniues an, ,ocumentation+ '(cellent communication sills ritten an, %er!al+ horou*h un,erstan,in* of *eneral safety reuirements+
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A!le to or ell ith all le%els of em)loyees an, mana*ers+
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Com)etent in use of '(cel# Jor, an, Futloo+
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KachelorEs ,e*ree in foo, sciences or relate, Iel, /inimum 8 yearsE e()erience in Quality Assurance systems im)lementation an, mana*ement ith# )refera!ly in the !e%era*e or foo, in,ustries# or a com!ination of e,ucation an, e()erience
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'()erience in a re*ulate, manufacturin* en%ironment ?A# F# )referre,
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'()erience ith )ro,uction eui)ment reuire,
anguage :kills& 'n*lish# )anish a )lus+ "hysical Demands =hysical ,eman,s ,escri!e, here are re)resentati%e of those that must !e met !y an em)loyee to successfully )erform the essential functions of this $o!+ Reasona!le accommo,ations may !e ma,e to ena!le in,i%i,uals ith ,isa!ilities to )erform the essential functions+ Jhile )erformin* the ,uties of this $o!# the em)loyee is re*ularly reuire, to tal or hear+ 'm)loyee freuently is reuire, to sit# stan,# al# 18
use han,s an, In*ers to han,le or feel o!$ects# tools# or controlsD reach ith han,s an, armsD clim! or !alanceD stoo)# neel# or crouch+ 'm)loyee must occasionally lift an,@or mo%e u) to 50 )oun,s+ )eciIc %ision a!ilities reuire, !y this $o! inclu,e close %ision# ,istance %ision# )eri)heral %ision# an, ,e)th )erce)tion# the a!ility to a,$ust focus+
?ork =nvironment Jor en%ironment characteristics ,escri!e, here are re)resentati%e of those an em)loyee encounters hile )erformin* the essential functions of this $o!+ Jhile )erformin* the ,uties of this $o!# the em)loyee is freuently e()ose, to mo%in* mechanical )arts+ he em)loyee is occasionally e()ose, to fumes or air!orne )articlesD to(ic or caustic chemicalsD e(treme col, an, e(treme heat+ oise le%el in the or en%ironment is usually mo,erate !ut the em)loyee may occasionally !e e()ose, to hi*h le%el noises inclu,in* !ut not limite, to manufacturin* eui)ment+ Ads By Google
Quality Analyst Inter$ie&: Questions an' Ans&ers
Quality analysts ma$e sure company products and services remain of the highest quality at all times' in all stages of the production process. The follo!ing sample intervie! for a quality analyst !ill give you a quic$ start !ith your job intervie! preparation.
Job Inter$ie& Questions an' Ans&ers (or Quality Analysts )QA* Question: +%at exactly 'oes a ,uality analyst analy-e in t%e capacity o( %is #ob in a company. Ans&er: To maintain product quality' analysts loo$ at the current finished pr oduct and at
the production process' from development to mar$eting. They put that in the conte0t of the mar$et and company goals and possibilities. They analyze this information for any problems and opportunities at improvement. Question: /o& 'o ,uality analysts use testin0 met%o's &it%in t%e scope o( t%eir #ob. Ans&er: Quality analysts develop !ays to test a specific company/s production
process. They can also train other company personnel and any other quality inspectors to use this testing method. Question: +%at are t%e important c%aracteristics o( a success(ul ,uality analyst. Ans&er: Quality analysts are highly trained' highly educated professionals. They have
outstanding analytical ability and e0tensive $no!ledge. They learn quic$ly and are able to e0pertly analyze current mar$et demands and companyspecific conditions. They are also very creative' because they solve problems by developing companyspecific testing and improvement methods. 19
Question: Do you %a$e experience &or1in0 &it% people as a ,uality analyst. Ans&er: All quality analysts !or$ !ith people. Analyzing the production process means
analyzing the people !or$ing on production' as !ell as the technology involved. Quality analysts are able to interact effectively !ith employees at all levels of the production process. They also report to department and company managers and often personally meet clients or suppliers. Question: +%at is t%e role o( communication s1ills in t%e career o( a ,uality analyst. Ans&er: Quality analysts report to management and are able to ma$e effective
presentations of the situations or the problems' and the possible !ays to fi0 problems. They also interact !ith all levels of employees' clients' and suppliers and their !ritten and verbal s$ills must be first rate to be effective.
Interview Questions for QA Analysts BY ?,&?5, &T,D,<&2JJ3A< * J,B 9H' 9:K; +F&T,7 5< ?FFL5
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,nterprising QA analysts !ho !ant to move up should highlight their history of gro!th and untapped potential !hen responding to intervie! questions' advises Tony Bermel' senior corporate recruiter at2arbor Jreight Tools in #alabasas' #alif. The fast gro!ing firm plans to build an inhouse QA department do!n the road' so Bermel/s loo$ing for analysts !ith e0perience !ith the financial' inventory and purchasing modules in Fracle ,B&.
2ere are a fe! of his standard intervie! questions. /o& many tests scripts 'i' you &rite last mont%. Do you use testin0 tools an' %a$e you create' customi-e' test cases an' scripts. I( so4 please s%are an example5 •
+%at 3ost 6eople !ay: 7 5 probably !rote 9:: to M:: test scripts last month
using ?oadunner and Cinunner . 5/ve only done a little bit of customization.N
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+%at ou !%oul' !ay: 7 5 !rote 9:: to M:: test scripts last month using ?oadunner and
Cinunner. 5/ve also !ritten customized tests by creating some &Q? code !ithin the testing module. 2ere/s an e0ample.N •
+%y ou !%oul' !ay It: OBeing able to !rite code from scratch sho!s e0perience !ith
customization and a basic understanding of full lifecycle development'N Bermel says. O+lus' it sho!s progression and a desire to move beyond testing' perhaps into soft!are engineering' business analysis or a lead position in our testing department.N /a$e you $ali'ate' 'ata sets (or ,uality. I( so4 &%at is t%e t ypical si-e o( t%ose sets. Also4 %a$e you 'e(ine' an' mana0e' parameters (or test cases. •
+%at 3ost 6eople !ay: 7 &ure' 5/ve !ritten test scripts to chec$ data for quality.N
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+%at ou !%oul' !ay: O5/ve !or$ed !ith large data sets that had millions of ro!s of data.And
5/ve chec$ed datasets for quality by adding test cases and parameterizing script inputs to perform datadriven testing. 5n fact' 5/ve had to cleanse and transform data sourced from multiple systems. 5/ll !al$ you through the steps.N •
+%y ou !%oul' !ay It: Futlining the steps in the testing process demonstrates your
understanding of endtoend testing and handson e0perience. O3any candidates have observed endtoend testing but they/ve only carried out a portion of the process'N Bermel notes. OAnd 5/m loo$ing for someone !ho/s comfortable testing large data sets because !e transact about P million in sales per day.N /o& many perip%eral entities 'o you 'eal &it% in your current position. /a$e you &or1e' &it% "racle or ot%er $en'ors to ele$ate testin0 proce'ures or resol$e problems. •
+%at 3ost 6eople !ay: 7 Chat/s a peripheral entityRN
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+%at ou !%oul' !ay: 7
end users on a daily basis' but 5 !or$ !ith thirdparty vendors li$e #ognizant and 5B3. 5 recently !or$ed !ith Fracle to understand the limitations' reduce the number of testing cycles and create an efficient test plan !hen !e migrated to K9. Could you li$e me to give you an e0ampleRN •
+%y ou !%oul' !ay It: #ollaborating !ith vendors sho!s the ability to !or$ at a higher level.
+lus' such candidates are often loo$ing for opportunities to gro! beyond a pure testing role. OYou/re going to encounter challenges at some point during the testing process'N Bermel says. OAnalysts that have a project management orientation and a !illingness to tac$le problems demonstrate the ability to gro! !ith the company.N
QA analyst inter$ie& ,uestions 9 years ago by a,min Comments F
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QA analyst inter%ie uestions 21
he folloin* uestions hel) you )re)are for all ty)es of )rofessional inter%ie for QA analyst+ ote that you nee, to refer to the metho, of inter%ie# inter%ie )rocess for each em)loyer as Keha%ioral inter%ie# )hone inter%ie# situational inter%ie L ist of interview questions for 3A analyst 1+ ell me a!out yourselfM 2+ Jhy ,i, you lea%e your last $o!M 3+ =lease tell me a!out your lon*-term career *oals for QA analystM 4+ nform you that you oul, !e an resource usin* this or*aniBationM 5+ JhatEs your )hiloso)hy toar,s orM 6+ '()lain hatEs ,issatisfy you nearly all an early on $o!M 7+ =lease tell me to) 3 of your *reatest eanesses that relate, to QA analystM An, ho ,o you im)ro%e themM 8+ Jhat in, of salary are you looin* for QA analystM 9+ Jhat irritates you a!out co-em)loyeesM 10+ ?urthermore %ital that you you& the money or e%en the tasM 11+ Jhat are ey tass for QA analystM 12+ Jhat ha%e you learne, from your )ast $o!s that relate, to QA analystM 13+ o your ca)a!ilities match this or other $o! more carefullyM 14+ .oEs it *oin* aare youEre eecti%e rele%ant ith this $o!M 15+ n your life# hat e()eriences ha%e !een most im)ortant to you that relate, to QA analystM 16+ Jhat ma,e you choose to a))ly to QA analystM 17+ Jhat are to) 3 sills for QA analystM 18+ .o ,o you a))ly F 9001 for your QA analyst $o!M 19+ Jhat are most common mistaes for QA analyst $o! an, ho to sol%e themM 20+ o you ha%e any uestionsM Jseful
Top L interview questions with answers M. ?hat have you done to improve your knowledge in the last yearQ ry to inclu,e im)ro%ement acti%ities that relate to the $o!+ A i,e %ariety of acti%ities can !e mentione, as )ositi%e self-im)ro%ement+ .a%e some *oo, ones han,y to mention+
6. ?hat e0perience do you have in this eldQ )ea a!out s)eciIcs that relate to the )osition you are a))lyin* for+ f you ,o not ha%e s)eciIc e()erience# *et as close as you can+
R. Describe a typical work week for you.
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nter%ieers e()ect a can,i,ate for em)loyment to ,iscuss hat they ,o hile they are orin* in ,etail+ Kefore you anser# consi,er the )osition you are a))lyin* for an, ho your current or )ast )ositions relate to it+ he more you can connect your )ast e()erience ith the $o! o)enin*# the more successful you ill !e at anserin* the uestions+ t shoul, !e o!%ious that itEs not a *oo, i,ea tal a!out non-or relate, acti%ities that you ,o on com)any time# !ut# E%e ha, a))licants tell me ho they are often late !ecause they ha%e to ,ri%e a chil, to school or lie to tae a lon* lunch !rea to or at the *ym+ ;ee) your ansers focuse, on or an, sho the inter%ieer that youEre or*aniBe, Ohe Irst thin* ,o on /on,ay mornin* is chec my %oicemail an, email# then )rioritiBe my acti%ities for the ee+P an, eGcient+
H. ?hat kind of salary do you needQ A loa,e, uestion+ A nasty little *ame that you ill )ro!a!ly lose if you anser Irst+ o# ,o not anser it+ nstea,# say somethin* lie# hatEs a tou*h uestion+ Can you tell me the ran*e for this )ositionM n most cases# the inter%ieer# taen o *uar,# ill tell you+ f not# say that it can ,e)en, on the ,etails of the $o!+ hen *i%e a i,e ran*e+
G. =0plain how you would be an asset to this organi%ation :ou shoul, !e an(ious for this uestion+ t *i%es you a chance to hi*hli*ht your !est )oints as they relate to the )osition !ein* ,iscusse,+
N. ?hat is your greatest strengthQ umerous ansers are *oo,# $ust stay )ositi%e+ A fe *oo, e(am)les& :our a!ility to )rioritiBe# :our )ro!lem-sol%in* sills# :our a!ility to or un,er )ressure# :our a!ility to focus on )ro$ects# :our )rofessional e()ertise# :our lea,ershi) sills# :our )ositi%e attitu,e
L. Do you have any questions for meQ Alays ha%e some uestions )re)are,+ Questions )re)are, here you ill !e an asset to the or*aniBation are *oo,+ .o soon ill !e a!le to !e )ro,ucti%eM an, Jhat ty)e of )ro$ects ill !e a!le to assist onM Are e(am)les+
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M. Do your homework :ouEll liely !e ase, ,iGcult uestions ,urin* the inter%ie+ =re)arin* the list of liely uestions in a,%ance ill hel) you easily transition from uestion to uestion+ )en, time researchin* the com)any+ >oo at its site to un,erstan, its mission statement# )ro,uct oerin*s# an, mana*ement team+ A fe hours s)ent researchin* !efore your inter%ie can im)ress the hirin* mana*er *reatly+ Rea, the com)anyEs annual re)ort often )oste, on the site# re%ie the em)loyeeEs >ine,n )roIles# an, search the com)any on
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Ref ,oc& htt)&@@4career+net@$o!-inter%ie-checlist-40-)oints
6. #ondence he !est a,%ice e can *i%e is to !e conI,ent an, remem!er that youE%e ma,e it this far for a reason+ .ol, your hea, u) hi*h# ,onEt tri)# an, remem!er# you *ot this+E nter%ies are one of the fe times in life here narcissism is acce)te, an, may!e e%en em!race,+ Remem!er# thereEs a Ine line !eteen conI,ence an, arro*ance !ut ,urin* the inter%ie )rocess# you ant a !eautiful !alance of !oth+ i,e note if youEre naturally arro*ant# then ,isre*ar, my )re%ious statement& ?or you say# smile an, sit ,on you ainEt all thatS
R. =lucidate your core values Jhat is the *reatest %alue you oerM Jhat maes you uniueM Jhat sets you a)art from othersM )en, some time thinin* a!out these uestions# then $ot ,on I%e or ten core %alue statementsT )hrase, in terms of %alue to the com)any+ ?or e(am)le& f your *reatest stren*th is lea,ershi)# rather than statin* O ha%e *reat lea,ershi) sills#P e()an, on that in a meanin*ful ay& O am a!le to ,eli%er e(ce)tional resultsTsuch as ,ou!le-,i*it )roIt increases an, 10U re%enue *roth in a ,on maretT!y ins)irin* an, lea,in* )eo)le to )ut forth e(traor,inary eort an, ,o it ith $oy an, )assion+P f your technical e()ertise is a *reat asset# !ear in min, that nole,*e an, e()ertise in an, of themsel%es are not %alua!leD itEs hat you ,o ith those assets that counts& OE%e re)eate,ly *aine, com)etiti%e a,%anta*e for the com)any !y intro,ucin* in,ustry-lea,in* technolo*y that ors ri*ht the Irst time an, is consistently months or e%en years ahea, of com)etitors+P n the e!oo& ;iller inter%ie ecrets& htt)&@@4career+net@e!oo@;illernter%ieecrets Author share he 7 raits 'm)loyers >oo ?or n '%ery A))licant )a*e 7-16 that hel) you i,entify your core %alues+ o mae it easier for you to remem!er# Author )ut these se%en fun,amental characteristics into an acronym& ++A+=+>+'+& illset# eam )layer# Attitu,e# =rofessionalism# >ea,ershi)# 'thic# ecurity+ am in a*reement ith the author a!out three traits& sill set# team-)layer# an, attitu,e+ thin these traits are mostly sou*ht after !y most of em)loyers from their can,i,ates+ A sill set is a list of necessary sills for )erformin* oneEs $o!+ :ou can easily In, out a!out sill sets throu*h $o! s)eciIcations# $o! a,%ertisements# or $o! ,escri)tions# an, so on+
H. +irst impressions Jhen meetin* someone for the Irst time# e instantaneously mae our min,s a!out %arious as)ects of their )ersonality+ =re)are an, )lan that Irst im)ression lon* !efore you al in the ,oor+ Continue that e(cellent im)ression in the ,ays folloin*# an, that $o! coul, !e yours+ herefore& •
e%er arri%e late+
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"se )ositi%e !o,y lan*ua*e an, turn on your charm ri*ht from the start+
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itch o your mo!ile !efore you ste) into the room+
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>oo fa!ulousD ,ress shar) an, mae sure you loo your !est+
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tart the inter%ie ith a han,shaeD *i%e a nice Irm )ress an, then some u) an, ,on mo%ement+
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etermine to esta!lish a ra))ort ith the inter%ieer ri*ht from the start+
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Alays let the inter%ieer Inish s)eain* !efore *i%in* your res)onse+
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'()ress yourself Vuently ith clarity an, )recision+ Fther useful material& htt)&@@4career+net@to)-10-elements-to-mae-a-*oo,-Irst-im)ression-at-a-$o!inter%ie
G. Tell @our :tory :ou must sell your )ro,uct# hich is yourself# to lan, the $o!+ Ke )re)are, to tell the inter%ieer hy he shoul, hire you+ ome inter%ieers mi*ht not as you ,irectly to e()lain hy you are the !est can,i,ate for the $o!+ Jhether you are ase,# !e sure to It in a res)onse ,urin* the con%ersation+ Ke conI,ent an, concise in e()lainin* hy you !elie%e you shoul, !e hire, an, hat you ill ,o the !est $o! )ossi!le+ nclu,e your ualiIcations in your sales )itch+ n the e!oo& ;iller inter%ie ecrets& htt)&@@4career+net@e!oo@;illernter%ieecrets Author use story mo,el that hel) you )ass !eha%ioral inter%ie an, hi*hli*ht your com)etencies+ his can !e consi,ere, as the most interestin* )art of the a!o%e eKoo& a+ .o ,o you come u) ith a storyM !+ Jhat Are the 'lements of a toryM c+ ?ormula for a successful story+ ,+ .o to ell a toryM e+ Jhat in, of stories shoul, you tellM t can !e sai, that this is the !est# most interestin* section of the eKoo+ t is also the lon*est an, most im)ortant )art in hich# the author )resents some analyses for ty)ical *rou)s of can,i,ates as follos& he /ost Walua!le =layer# or /W=# he u)erstar# he ")ri*ht CitiBen# he =rofessor# he eam =layer# he Ki* Koss# he rou!leshooter# he u**ler# he eVectionPL ?rom a!o%e list# am sure that you can ima*ine the main stories here are for ,emonstratin* your most im)ortant sills for the $o!# such as team-)layer sill+ Jhen you ha%e ,e%elo)e, a sill set# it is im)ortant that you ha%e to consi,er ho to )ro%e your sills in front of the em)loyers+ n this section# the author states tools an, e(am)les for you to )ractice on ho to ,emonstrate your sills+
N. 5pportunities Are #reated, (ot Viven n =art 4# you can see the im)ortance of Otell storyP mo,el + .oe%er# ,o not ait for the em)loyer to as you# !ecause you may not *et a chance to tell stories to hi*hli*ht your core %alues+ n the e!oo& ;iller inter%ie ecrets& htt)&@@4career+net@e!oo@;illernter%ieecrets Author hel) you ho to create o))ortunities !y yourself+
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.a%e you e%er on,ere, ho to *et an o))ortunity to )ro%e your sillsM here are not many for you to tell your stories+ n this section# the author intro,uces the e()erience an, some ti)s for you to create your on o))ortunities+
L. *ake it about how you can help the company. he $o! inter%ie isnEt the time to tell your life storyD youEre there to sho that you can contri!ute %alue to the or*aniBation+ Remem!er that the inter%ie is really not a!out youTit is a!out the or*aniBation an, ho you are *oin* to sol%e Xa hirin* mana*erEsY )ro!lem of Illin* the )osition ith a ualiIe, )ersonTuiclyTso !e sure to tal a!out ho you can a))ly hat you no to their or*aniBation#P says ;elley Re(roa,# foun,er of the Irm re(consultin*+
O. The B8iddenC Sob *arket n the e!oo& ;iller inter%ie ecrets& htt)&@@4career+net@e!oo@;illernter%ieecrets Author share a!out he O.i,,enP o! /aret as follos& /any of us ,onEt reco*niBe that hi,,en $o! maret is a hu*e one an, accounts for 2@3 of total $o! ,eman, from enter)rises+ his means that if you no ho to e()loit a hi,,en $o! maret# you can increase your chance of *ettin* the $o! u) to 300U+ n this section# the author shares his e()erience an, useful ti)s to e()loit hi,,en $o! maret+ .ere are some sources to *et )enetratin* into a hi,,en $o! maret& ?rien,sD ?amilyD '(-coorersD ReferralD .R communitiesD ?iel, communitiesD ocial netors such as ?ace!oo# itterLD >ast recruitment a,s from recruitersD .R emails of )otential recruitersL
W. e willing to learn As allu,e, to a!o%e# you shoul, alays !e rea,y to learn ,urin* an inter%ie+ eannie ;aha$y# an e()ert on or*aniBational !eha%ior# )erforme, research that ,emonstrates that can,i,ates ho are illin* to learn can turn ne*ati%e inter%ies aroun,+ eannie ran e()eriments in%ol%in* moc inter%ies+ A recruiter as )rime, to ha%e a ne*ati%e !ias toar, a can,i,ate+ Ff the three *rou)s of can,i,ates# one as instructe, to )ro%e they shoul, *et the $o!D one as tol, to learn from the interactionD an, the Inal *rou)# the control# as *i%en no s)eciIc instructions+ he foun, that the recruiterEs ne*ati%e !ias as reinforce, for the control *rou) an, the *rou) that trie, to )ro%e they shoul, *et the $o!+ .oe%er# A>> of the can,i,ates ho set out to learn from the interaction re%erse, the recruiterEs ne*ati%e !ias an, ere oere, a $o!+
MI. Do-9t-@ourself 9nterviewing "ractice here are a num!er of ays to )re)are for an inter%ie at home ithout the hel) of a )rofessional career counselor or coach or a fee-!ase, ser%ice+ :ou can )ractice inter%ies all !y yourself or recruit frien,s an, family to assist you+ "seful material& htt)&@@4career+net@free-e!oo-75-inter%ie-uestions-an,-ansers
MM. Ask questions 26
o not lea%e the inter%ie ithout ensurin* that you no all that you ant to no a!out the )osition+ Fnce the inter%ie is o%er# your chance to ha%e im)ortant uestions ansere, has en,e,+ Asin* uestions also can sho that you are intereste, in the $o!+ Ke s)eciIc ith your uestions+ As a!out the com)any an, the in,ustry+ A%oi, asin* )ersonal uestions of the inter%ieer an, a%oi, asin* uestions )ertainin* to )olitics# reli*ion an, the lie+ Ref material& htt)&@@4career+net@25-uestions-to-as-em)loyers-,urin*-your-$o!-inter%ie
M6. +ollow up and send a thank-you note. ?olloin* u) after an inter%ie can hel) you mae a lastin* im)ression an, set you a)art from the cro,+ =hili) ?arina# C==# a security career e()ert at /anta ecurity /ana*ement Recruiters# says& Oen, !oth an email as ell as a har,-co)y than-you note# e()ressin* e(citement# ualiIcations an, further interest in the )osition+ n%ite the hirin* mana*er to contact you for a,,itional information+ his is also an e(cellent time to sen, a strate*ic follo-u) letter of interest+P
=book :killer 9nterview :ecrets he e!oo& ;iller inter%ie ecrets htt)&@@4career+net@e!oo@;illernter%ieecrets is ritten !y Ro!ert >arence+ t inclu,es 10 ey )arts as follos& 1+ ;iller nter%ie ecret Z1 he 7 raits 'm)loyers >oo ?or n '%ery A))licant )a*e 7-16 2+ ;iller nter%ie ecret Z2 he 4 ;ey 'lements o A Jinnin* nter%ie Anser )a*e 17-20 3+ ;iller nter%ie ecret Z3 he Kest nter%ie trate*yL'%er )a*e 21-38 4+ ;iller nter%ie ecret Z4 F))ortunities Are Create,# ot arence is a merchant sellin* eKoos on Clic!an+ Clic!an is one of the orl,Es !i**est online marets+ :ou )ay to Clic!an !ut not to Ro!ert >arence+ o if you are not satisIe, ith the )ro,uct or his su))ort# you ,o ha%e the ri*ht to as for refun, ithin 60 ,ays+ Jhen you clic on the or,er !utton an, mae )ayment# Clic!an ill sen, an email to you s)ecifyin* ,etails of the or,er+ Also# at the en, of the email# there ill !e information on customer ser%ice+ f you ant to com)lain or as for refun,# $ust clic on the lin in Customer er%ice area as a!o%e ima*e# rite your comment# an, Clic!an ill )rocess your refun, you ithin 2-4 orin* ,ays+
31 $o! inter%ie ti)s 27
+ nter%ie is the o))ortunity oere, to you hich# if )erforme, ell# ill *et you to your ,estination+ o# mae sure you *i%e an im)ressi%e )erformance an, stan, out in your inter%ie+ =re)are ell an, )ractice ith ,iGcult uestions+ /ae your anser interestin* an, the inter%ieers ill remem!er you !etter+ ;ee) in trac of the folloin* ti)s an, you ill succee, in your inter%ie&
Kefore ,ay of the nter%ie
1+ ?in, out a!out hich ty)e of inter%ie it is# ho many inter%ieers an, can,i,ates there are# it is a formal inter%ie or informal one+
2+ ?in, out hich ualiIcation the inter%ieers e()ect# trainin* courses# a))lyin* )roce,ures# etc+
3+ Ke careful ith your certiIcates+ he inter%ieers may as hy you tae a certain trainin* course or hat you ha%e learn from such course+
4+ As inter%ieers may as you to ela!orate on certain issues# you may ant to rea, some articles a!out such issues+ 28
5+ As a frien, or relati%e of yours to hel) you )ractice anserin* an inter%ie+
6+ )ea ith those can,i,ates ho ha%e )artici)ate, in the inter%iesD as for their comments an, ti)s+ 7+ =re)are a list of thin*s you ant to say in the inter%ie+
8+ here may !e uestions a!out normal life of yours in the inter%ie for e(am)le# hy ,i, you choose this uni%ersityM Ke )re)are, for that+
9+ =re)are a list of uestions you may as the inter%ieers for e(am)le# a!out their trainin* )ro*rams an, ho you a))ly for such )ro*rams+
10+ Arri%e early an, a%oi, rush hours+
Fn the ,ay of the nter%ie
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11+ .a%e a slee) ell+ =re)are your stu rea,y an, ,onEt ,rin or stay u) late the ni*ht !efore the inter%ie+
12+ Arri%e 15-10 minutes earlier+ A%oi, *oin* ,urin* rush hours or on croe, streets+ ae a loo aroun, the uni%ersity an, tal to other can,i,ates there+
13+ f there is a )ro!lem# contact the uni%ersity to rearran*e your a))ointment+
14+ ress )ro)erly+
15+ urn o your mo!ile+ istraction or interru)tion is unfor*i%a!le mistaes ,urin* an inter%ie+
urin* the nter%ie
16+ =ay attention to your !o,y lan*ua*e& loo strai*ht# ee) eye contacts# an, smile+
17+ emonstrate your enthusiasm an, )assion for the course+ /ae the inter%ieers im)resse, !y that+
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18+ hin carefully !efore anserin* any uestion+ onEt rush+ elect an, ,etermine hich the most suita!le anser to *i%e is+
19+ onEt hesitate to as the inter%ieers to re)eat the uestions a*ain or *i%e more ,etails a!out the uestions+
20+ ry to anser the uestions com)letely+ onEt aste time $ust main* your anser lon* ithout useful information+
21+ onEt lie+ t is an unfor*i%a!le act to lie in a))lyin* into a uni%ersity+ he inter%ieers ha%e many ays to In, out if you are lyin* or not+ o# if you ,onEt no the anser# $ust !e fran an, tell them that+
22+ >isten attenti%ely an, ,onEt interru)t others hile they are s)eain*+ ot only it is a !a, manner to ,o# it is unfor*i%a!le if you ,o so in an inter%ie+ ust ait for them en,in* their uestions then anser+
23+ As uestions& you shall !e reuire, to mae some uestions+ his is the time you mae a,%anta*e of the list of uestions you ha%e )re)are, earlier+ ho the 31
inter%ieers that you ha%e researche, a lot a!out their uni%ersity an, that you are a %ery enthusiastic )erson+
24+ Ke rela(e,+ onEt o%erstress yourself+ A comforta!le min, shall *enerate a *oo, outcome+
25+ Ke yourself+ onEt )reten, to !e some!o,y else+ he inter%ieers ant to no the real you# the )otential can,i,ate they may acce)t in+
After the nter%ie
26+ A*ain# !e rela(e,+ onEt feel too much )ressure as you ha%e !een ase, many strict uestions that you are una!le to anser ell+ hatEs one the *oals of the nter%ieers to see if you can han,le ell un,er )ressure+
27+ ae a,%anta*e of !ein* at the uni%ersity+ )en, time talin* to other stu,ents or lecturers if )ossi!le+ Jan,er aroun, an, tae a *oo, loo at the uni%ersity+
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28+ hin )ositi%ely+ hin of hat you ha%e learn from this e()erience+ onEt stress yourself ith the i,ea of innin* or losin*+
29+ ote ,on your ansers+ hese may !e useful later if the inter%ieers ish to conIrm any anser ith you as they for*et or ish to ,iscuss more+
30+ iscuss your inter%ie ith others+ :ou may recei%e %ery hel)ful a,%ice from an outsi,er ho# lie the inter%ieers# may tell if you anser )ro)erly or not+
31+ onEt orry too much if you ,i,nEt )erform ell in the inter%ie+ here are alays a hole lot of thin*s to ,o+ 'n$oy yourself+ CV / Resume Outline
Position wanted: Job Categories selected:
Food Technologist; Quality Analyst; Food & Beverage ManagTrainee
•
Training
•
Food Processing
•
Industrial
•
Agriculture
•
Administrative
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•
Restaurant/Food Service
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Oil Industry
•
uality Control
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!anu"acturing
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#aboratory/#ab Tec$
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Full Time
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Part Time
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Tem&orary
•
Contract
%m&loyment wanted:
!inimum 'early Salary e(&ected:
)*++ ,S-
Pre"erred Job #ocation:
,SA
Currently #iving in:
.rail
Country o" Citiens$i&:
.rail
Available "rom:
0 mont$s
Able to Relocate:
'es
Eobs by #ategory Architecture #ustomer &ervice 7esign"3ultimedia 7octor"+hysician ,ducation ,ngineering 2ealthcare 5nformation Technology ?anguage"3ultilingual 3anagement
34
3ar$eting"+
Food Tec$nologist1 I2ve been wor3ing to "ood industries 4uality5 "or about 6 years7 T$ere"ore1 I $ave ac8uired 3nowledge o" 8uality assurance and its &rinci&les1 $ow &rocess "or solution or &revention o" &roblems com&romising &roduct/&rocess 8uality1 testing ideas and ta3ing corrective action7 I2ve "elt mysel" able to wor3 under &ressure and1 w$enever necessary1 wit$ cross "unctions to ac$ieve broader vision o" t$e &rocess c$ain7 9nowledge about !P1 ;ACCP F-1 0S1 F%FO / FIFO< #abeling< internal audits< training< descri&tion and review o" standard &rocedures< "ood &lant sanitation and laboratory tec$ni8ues 4&$ysical=c$emical and microbiological analysis57 Also1 I2ve been &romoting t$e s$aring o" organiational learning t$roug$ t$e integration o" 3nowledge and e(&lanation on t$e intranet7 My $ey #%ills
Food Tec$nologist< uality Analyst< Food > .everage !anagement Trainee<
'ducation (istory) Quali*ications & other additional in*ormation
+evel o* 'ducation
.ac$elor
Funda?@o etulio argas / F Postraduate in !anagement1 .usiness Administration and !anagement1 eneral B+)B Se& B+)D 4e(&ected5 EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE FAT%C Food Tec$nology1 Food Tec$nology and Processing B++0 B++ EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE %T% Rubens de Faria e Soua ;ig$ Sc$ool/ Tec$nical Course = Food > .everage B++B B++6 ,or% (istory & '-.erience
ears o* ,or% '-.erience
D to 6 'ears
uality Assurance Analyst > 9nowledge !anagement uala S7A7 4.arueri1S@o Paulo7 .rail5 Since Se&tember B+)+ until Present = Res&onsible "or assuring 8uality standards since receiving to dis&atc$ raw materials 35
to "actories7 = #abour wit$ e(ternal bodies "or t$e microbiological analysis1 managing sending sam&les and t$eir results7 = A&&lying and as3ing "or corrective or &reventive actions by GCRs 4in su&&liers57 = -escri&tion o" Internals Instructions > Procedures< = Practices in #aboratory &$ysicoc$emical and &ac3 aging materials tests7 = !anagement o" R! Inventories7 = Partici&ation in sensory analysis "or determination o" s$el"=li"e EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE uality Assistant 9im &@es 4S@o Paulo Area1 .rail5 !ay B++ February B+)+ 4)+ mont$s5 !ain activities: = Im&lementation o" c$ec3list and &ersonal $ygiene re&orts7 = O""er training o" best &ractices4!P5 to new em&loyees to maintaining "ood sa"ety7 = !anagement in=$ouses audits = !onitoring and $iring services to calibrations1 waste management and &est control7 = Troubles$ooting "or customers com&laints = Partici&ation on develo&ment o" nutrition in"ormation to &ac3agings7 EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE uality Assurance Assistant .ig Foods 4Tatui1 S@o Paulo1 .rail5 June B++* January B++0 4H mont$s5 !ain activities: = !onitoring o" t$e &ractices o" "ood $andlers< = Cold C$ain !anagement< = %valuating t$e e""iciency o" was$ing t$e manu"acturing area and "ood &rocessing mac$ines< = Sam&ling and analysis o" &roducts7
28 +"R9 E6ERIEN2E Company
company name
Job Title
Quality Analyst
Department
department, section or division
References
list your references information
From
From Date
To
To Date or Present
Work Experience: I worked as qality analyst For !!!! "ears# my core dties were to : [a short
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direct statement to ensure that employer see total years of experience without calculating]
o
Test new as well as existing software application functionally by using an automated testing tool
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Responsible to create execute SQL queries to validate application system functionality
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Report defects using related utilities
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!or" closely wit# development team members to troubles#oot perform root cause analysis
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Responsible to develop$ create$ modify$ and also execute testing cases
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o
o
%naly&e business needs as well as use cases in order to create testing plans$ t#en create testing artifacts leverage testing automation to verify software development against t#e application requirements Responsible to create execute system test plans f or application development efforts according to defined application requirements Responsible to find as well as trac" software defects$ coordinate re'testing wit# t#e pro(ect team plus documents t#e conditions results of testing
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)articipate in analysis as well as design of features improvements
o
Responsible for establis#ing estimates for quality assurance tas"s
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%ssist in process definition documentation
Note: federal resume must consider the !A information "nowledge, !#ills And A$ilities% in order to complete the &o$ application documents' A ()* +P+*-+N.+ may include the !A related
Quality assurance resume 2ome esume Quality assurance resume
7o!nloadU
K. Quality assurance resume +osted by Anupriya gmail.com
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+FJ,&&5F
Technical &$ill1 Fperating &ystem1 Cindo!s 9:::' 8p. Applications1 3s4Fffice' Adobe +hotoshop.
+ersonal Qualities1 Quic$ ?earner. +ositive Attitude. Good 5nterpersonal and Team s$ills. ,0cellent communication s$ills.
Ley esponsibilities 2andled1 +erforming inprocess quality assurance chec$s for tablets' capsules and liquid orals. 5ssuing of line clearance at every step of batch manufacturing. 3aintaining and updating the Batch 3anufacturing ecords. 7ocumentation of log boo$s' caliberation records' temperature and humidity records etc. Assisted in production of various products. Ley +rojects nderta$en +rojectK1 8888 7uration1 Aug 9:883ay 9:88 ole1 5ssuing of line clearance at every step of batch manufacturing. 3aintaining and updating the Batch 3anufacturing ecords. +roject91 AB# 7uration1 Eun 9:88Jeb 9:88 ole1 +erforming inprocess quality assurance chec$s for tablets' capsules and liquid orals. 5ssuing of line clearance at every step of batch manufacturing.
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3aintaining and updating the Batch 3anufacturing ecords. 7ocumentation of log boo$s' caliberation records' temperature and humidity records etc. Assisted in production of various products. Achievements Trained 8 ne! employees in 9:88. +resented at AB# conference. ,mployer 3"s. AB# 7G& ?535T,7' Cor$ing as an QA ,0ecutive since &eptember' 9:88 till date. AB# is a professionally managed' !ell established +ublic ?imited #ompany' engaged in the manufacture of +harmaceutical Jormulations @tablets' capsules and liquid orals. A C2F cG3+ certified #ompany !ith a full fledged Quality #ontrol ?aboratory and a !ell designed Quality Assurance +rogram. 3"s.8Y( +2A3A#,T5#A?&1 Cor$ed as an QA ,0ecutive from Eune 9:88 to Aug 9:88 Academic Qualifications1 3.+harma@9:889:88 from niversity9' !ith aggregate of IW. B.+harmacy @9:889:88' from niversityK ' !ith a ggregate of H:W. 5ntermediate from #B&, Board @9:889:88 !ith an aggregate of H9W. &.&.#. @9:88 !ith an aggregate of HW. ,0tra #urricular Activities1 Frganized AB#88' an intercollegiate fest in the month of Jebruary' 9:88 hosted by 8888 #ollege and has been a!arded as the Best ,vent Frganizer. Frganized G2T88' an annual fest in the month of Eanuary 9:88. +ersonal 7etails1 7ate of Birth1 9::K=88 ?anguage Lno!n1 ,nglish X 2indi
9. Quality assurance resume +osted by ahul Bhard!aj gmail.com 3obile 1 =K=IVVVVVVVVVV' =KI:VVVVVVVVV #areer objective &ee$ing assignments in #ommissioning " +roduction 3anagement "Quality 3anagement !ith an organization of repute preferably in Automobile 5ndustry
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Academics B.Tech in #&, from 8888888888 in 9::I. K9th from 8888888888 &chool in 9::; !ith ;W mar$s. K:th from 8888888888 in 9::9 !ith HHW mar$s. ,0ecutive &ummary A competent professional !ith over M.= yrs of e0perience in Quality Assurance department. +resently designated !ith 88888 &olutions ?td'+une'as a ,ngineer Quality Assurance. Cell versed !ith the concepts of &+#' T& K=;=' ++A+' J3,A' and I7. Attended training on Z&' in 88888 Technologies. An effective communicator X team player !ith strong analytical' logical' problem solving abilities. Total Frganisational ,0perience@M.= yrs. &ince J,BZK9 8888888 &olutions ?td. ,ngineer Q.A@?+7# 88888 group is a consortium of companies involved in 7esign' ,ngineering and #asting of Aluminum #omponents !ith foot prints in 5ndia' ,urope and &A. 5ndia Group &ales &7 K:: million X ,F 9: million installed capacity in ,urope. 3anufacturer of #ylinder 2eads for +assenger cars'four stro$e 9"M !heelers' inta$e manifold etc !ith major customers Tata 3otors' 3aruti &uzu$i '2onda' Bajaj' 23&5' Toyota etc. Ley esult Areas1 Quality Assurance esponsible to first piece and last piece approval in line inspection for +7# components. #onducting the 5n +rocess inspection for the same. #onducting 7ie correction for any non conformity found in the casting. To do !hy !hy and root cause analysis for the problem and rejection coming on line. esponsible for Jinal 5nspection &tage @+75. #onducting +roduct Audit. +rocess Audit to reduce noncompliances X achieve customer satisfaction. #onducting inspection X testing. 3aintaining documents as per T&K=;= and ++A+. #arrying out & '+o$e Yo$e and $aizen activities for continuous improvement +rojects ,ffective coordination !ith #JT members to &olving Quality related problem. 3onthly +areto analysis X !or$ on projects to reduce ++3. +revious Frganisation1 &ince Ean Z:= :.::mm68888888 +DT ?tdN'as a ,ngineerQ.A. 5&F"T& K=;=19::= certified manufacturer of Aluminum +ressure X Gravity 7iecasting #omponents for T!o Cheelers. +assenger cars !ith major #ustomers li$e G,<,A? 3FTF&' 2F<7A'3AT5'&F
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5ndustrial Training ; days training at O88888888888N' O88888888888N' Gurgaon. After ;th semester. ; days training at O88888888888N' Gurgaon. After th semester. &$ills Lno!ledge of &+#' ++A+' ++A+' J3,A X H Q# Tools. Lno!ledge of +rofile +rojector. Good Lno!ledge of #33. Jamiliarity Jamiliarity of the various processes involved in manufacturing" production. #ourses attained for Auto#A7 X +ro, from #A77 #enter' Gurgaon. Lno!ledge of #<# +rogramming. Achivements Got Jeather in 3y #ap a!ard for Good +erformance Got 2ats FJJ A!ard for my +unctuality +ersonal 7ossier 7ate of Birth 1 ?anguages $no!n 1 3aritial &tatus 1 2obbies 1 +ermanent Address 1
M. Quality assurance resume +osted by &!ati 7as +AL 8888 3obile1:=;8888888 ,mail1rupa$88888>gmail.com FBE,#T5D,1 &ee$ing middle level assignments in Quality Assurance Assurance @QA !ith a gro!th oriented organization. +FJ,&&5F
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3#+ @3icrosoft #ertified professional 2ons. 7iploma in &oft!are 3anagement @K Year #ourse < @
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fit here. esponsibilities1 7aily Activity eport ?ine 5nspection Futgoing 5nspection o! 3aterial/s inspection #leaning &patter/s #hec$ing Celding 3issing Fr not #hec$ing gap bet!een t!o body runner #hec$ing Celding Thic$ness not less then ;mm Eob +roperly 7one as per 7ra!ing o! material inspection Frganization 188888 #F3+F<,
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+ersonal +rofile 1 7ate of Birth 1 ?anguages Lno!n 1 #ontact Address 1
;. Quality assurance resume +osted by &onali Taste <&L =K I=VVVVVVVV gmail.com
Fbjective1 &ee$ing 3anagerial +rofileQuality Assurance at a reputed 3anufacturing Frganization #A,, &33AY esult oriented X detail conscious' offering ; years e0perience in #onsumer 7urable 5ndustries managing Quality Assurance and Fperations 3anagement ?eading
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esponsible for generating ne! strategies and plans for improving quality of the product. 5mprove Ley +erformance 5ndicator including 5ncoming inspection' 5nprocess inspection and Jinal product through various improvement initiatives and living Quality 3anagement &ystem. #onducting periodical Quality Audits at Dendor/s place X implementing &+# techniques. 3inimizing the 5n!ard Quality inspection by implementing the &elf #ertification process for selected Dendors. ,valuation of
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@&unAssemblies.' main assembly' inspection' testing' pac$ing' Jloor+lan ?ayouts. Train production persons on the manufacturing processes. Achievements 5mprove +lant by using Quality techniques. 5mprove FQ# #++3 from KM:: to =:: ++3. 5mprove J# from K:W to H. W. &elf certification of some critical suppliers by regular supplier Q3& audits and follo!ups. Jormation ; Quality +illars in +lant @7Q' 5Q' &Q' and #Q. &uccessfully 5ntroduce X +roduce 9 ne! product !ith full proof methods. Cor$ed as an ,0ecutive Quality Assurance at
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2&# @&cience from &<7 Board !ith Jirst class. &&# from +7& Board !ith Jirst #lass. FT2, QA?5J5#AT5F<& ?ead Auditor Q3& #ertified ?ean 3anagement Techniques #ertified ,nvironmental 3anagement &ystem +,&F
. Quality assurance resume +osted by &onali Taste ,Q5 =K =:K=K;VVVV eq\M9K>gmail.com
#arrier Fbjective1 To !or$ in a reno!ned professional organization !here my s$ills and abilities shall be put into test for achieving my personal and organizational objectives. ,ducational Qualification1 K Bachelor of 3echanical ,ngineering from AB# niversity. 9 7iploma in 3echanical ,ngineering from AB# niversity. ,0perience &ummary1 = years of e0tensive !or$ e0perience in the field of Quality control and &upplier Quality Assurance. CFL ,8+,5,<#,1 K. +resently !or$ing in B+T +DT ?T7. As an Asst.3anager&upplier Quality Assurance since @3ar/9::= to Till 7ate.5t is one of the leading &afety system manufactures in the Automobile 5ndustry. +roducts li$e &eat Belt' &teering Cheel and Airbag for all major F,3s in 5ndia. Eob esponsibilities' ,ffective management " +rocessing of A+Q+ stages X ++A+ &ubmission. +erform &upplier Quality &ystems X +rocesses Audit at supplier/s !or$. #ommunicate X ensure adherence of quality requirements to suppliers. 5nteract routinely !ith +urchasing' ,ngineering X &uppliers to proactively improve .quality of parts. 3onthly reporting of ++A+ X Audit result status
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#ontinually !or$ !ith suppliers to improve performance' implement process control. esponsible for investigating' analyzing X solving the problems in part quality at .supplierZs !or$s. Analyze supplier capabilities' develop X maintain supplier quality ++3 !ithin targets. 5dentify potential quality ris$ X ta$e effective actions to eliminate. 3anage ?o! performing suppliers'
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. Quality assurance resume +osted by &onali Taste <#C =K =I9M:KVVVV gmail.com #areer Fbjective1 To strive for continuous gro!th X development of the organization and aim to gro! professional X personal s$ills by achieving the set organizational and personal goals. +rofessional +rofile1 Total !or$ e0perience1 I +resently !or$ing !ith A&& ?td' as 3anagerQuality since Eune 9::= reporting to &enior 7irector ,0ternal 3anufacturing Quality. Cor$ed !ith CT+ ?td ,F Jacility as ,0ecutiveQuality Assurance from
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7eveloping' upgrading the Quality 3anagement &ystems at the third party contract manufacturing sites to meet the current quality"regulatory and corporate requirements. To develop relationships !ith $ey business partners to ensure $ey business X quality goals are achieved. 7esignated Global process o!ner for A+5 supplier qualification. #hange control management1 ,valuation' approval and scientific disposition of changes !ith impact assessment from quality and regulatory perspective. 3anagement of 7eviations" Jailure investigations1 Assessment of impact of deviations and associated ris$' their approval and closure for quality X regulatory compliance. 3anagement of Good 7istribution +ractices1 Quality management during and post distribution of the products in the mar$et. ,valuation the cold chain temperature e0cursions X disposition. Auditing the company !arehouses for quality' regulatory' safety X security requirements. +articipate in the ,nvironment' 2ealth X &afety audits X ensure compliance to EXE standards. ,scalation of critical product quality and regulatory issues' their investigation" resolution to ensure compliance X business continuity. #omplaint Digilance 3anagement1 2andling' investigating' revie!ing' closing and trending of customer complaints' responding to complainants' designing #A+A in +roduct Quality 3anagement &ystem @&oft!are application for complaint handling. 5nspections 3anagement1 eporting of regulatory inspections in ,7G, soft!are application @,nterprise 7ata Gathering ,ngine. Acts as lead for internal EXE enterprise inspections. #onducting training programs on current technical"regulatory updates to internal EXE X third party supervisory staff to develop people. esponsible to release the EXE products in 5ndia mar$et imported from internal EXE &ites. egulatory #ompliance1 esponding to J7A queries' sho! cause notices and other regulatory notifications. +reparing and applying the test and manufacturing license application !ith 2ealth Authority. evie!ing the procedures' systems' documents to ensure the local regulatory compliance and to meet the global EXE regulatory standards. ?iaise !ith government ?abs viz #7?' #7T? and other health authority laboratories to en sure compliance and business continuity. To update the EXE product database available !ith the health authorities. +repared for regulatory audits li$e &J7A' L32A and other regulatory authorities.
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3onitored and e0ecuted test batches for A<7A "regulatory filing and commercial batches. evie!ed manufacturing and quality related filing documentation. #onducted X monitored 5+QA activities viz line clearance' calibrations' validations' sampling' inprocess chec$s for tablets' capsules' dry syrups' sterile dry po!der vials. Fnline revie! of batch records X related documentation for fast release of batches to mar$et. #onducted air sampling X microbial s!ab sampling for area and equipments validation. &ling of !ater samples @purified X !ater for injection for chemical X microbial analysis #onducted the gap assessment of cross functional departments viz stores' manufacturing' pac$aging' engineering' quality control' human resource and their resolution as per applicable regulations during preparation of regulatory inspections. #onducted the annual physical evaluation of retain samples and interpreted observations !ith respect to product quality issues. #onducted calibration of 5+QA laboratory instruments. evie!ed the calibration records for all plant instruments. evie!ed the unit operations of entire process to identify and e0ploit the cost reduction opportunities. +lanning' organizing' implementing the cost reduction measures. Cor$ing on &A+ system to maintain the ,+ frame!or$ of the Quality 3odule. Academic Qualification1 3aster of Business Administration in Fperations 3anagement from B
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7rafted chapters for F++5 Guide on various quality assurance topics for 5ndustry Guidance. 5nterests1 eading. +laying chess. Criting poems. &trengths1 ?eadership qualities.
Write your comment - Share Knowledge and Experience Discussion ;oar' Quality assurance resume sample
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,0cellent communication and liaison s$ills and proven capability of effective management including inter and intra depart A#25,D,3,
AB# ?td. E< 88 4 E< 88 Assistant 3anagerQuality @2ygienist 7ocumentation' 5mplementation and drive 5&F 99:::19:: OJood &afety 3anagement &ystemN and ensuring the Quality efined &ugar set by the #ode0' B5&' +JA' 5+ and our prestigious customers as
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#onduct foreign body audits of 5&F 99:::1 9::' 2alal' &ede0 and customers. Training of personnel regarding J&3& 5&F 99:::"2A##+' G3+' G2+' G?+' &' Laizen etc. Cee$ly full audit of G3+ violations in factory and follo! up on the gaps identified @K!ee$ per plant. & implementation i Generate pathogenmonitoring results daily. #ompile monthly summary for revie! by management. #orrective Action e deviations. +est #ontrol 3onitoring eport. 8Y( 3A 88E< 88 Assistant 3anager @Q#"QA 7rive the Q# lab as per G?+. &ling' analysis and reporting of microbiological quality of +ac$aging materials' ,nvironment samples @air"hand s!ab samples' finished products. ,nsuring adherence to 5& KM;9I19::' 5&F =::K19::: and 2A##+ norms. #onsistent evaluation of vendor performance to ensure supply of quality material. +reparing documentation as per 5& =::K19::: and 2A##+. esponsible for chemical and microbiological testing of natural mineral !ater to ensure that they are ^foolproof^ and spe 5nspecting X maintaining quality standards for incoming pac$ing X ra! materials' ensuring stringent adherence to quality identifying gaps and ta$ing corrective action. ,nsuring delivery of tested' safe and quality product.
A#A7,35# QA?5J5#AT5F<& 3.&c. @35#FB5F?FGY6 8Y( niversity' Bilaspur @#G
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Quality assurance resume sample K9999:K9 K9199 A3 Quality Assurance Resume
yahoo.co.in
FBE,#T5D,1 A top performing quality assurance manager !ith a = year record of achievement in the 5T and ,ngineering sectors. 3y natural business acumen and relationship building s$ills have allo!ed me to achieve career gro!th and a special tale and achievement. ?oo$ing to utilize my bac$ground in quality assurance management !ith a respected organization that re!ards hard !or$
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,8+,5,<#, 7,TA5?&1 #ompany 1 88888888 &5<#, A+5? 88888 designation 1 &. 3A
#ompany 1 88888888 &5<#, AG&T 8888 TF :; A+5? 8888
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7esignation 1 3A
#ompany 1 888888 &5<#, E<, 88888 TF AG&T 8888 7esignation 1 &. ,8,#T5D, QA?5TY A&&A<#,. esponsibilities1 2andling And 3anagement Jor Quality Assurance X 3icrobiological Activities Ff QA"Q#' 5ncludes Dalidation. &upport To 3anufacturing 7epartments % Tablets'Fral ?iquid'5njectable And Bul$ 7rug @A+5 ) of &J7A ' 32A ' 3## ' 5 ,T# A++FD,7 JA#5?5TY. QA?5TY A&&A<#, A75T for the Jormulations @Tablets"Fral ?iquid"5njection" +ac$aging 3aterial &tore " a! 3ateri 5mplementation of All 3icrobiological Activities And 5ts 7ocumentation &ystem. 2andling And 3anagement of Cater &ystem &uccessfully 5ndependently 2andling of &J7A 5nspection !as held in
#ompany 1 8888888 &5<#, E?Y 8888 TF J,BAY 88888 7esignation 1 FJJ5#, QA?5TY A&&A<#,. esponsibilities1 +rojection Ff QA"Q#' 5Q"FQ"+Q FJ QA"Q# 5nstruments " ,quipments And 5ts #alibration' And Dalidation &chedule +rep +reparation Ff &F+Z& " #alibration " +rocess Dalidation " Dalidation 7ocumentation. Training To Fperators " &upervisors " ,0ecutives about cG3+ A<7 cG?+. Quality Assurance Activity Ff Tablet " 5njection " +ac$ing 7epartment Ff 32A ' TGA ' 3## ' GA<7A' TA<(A<5A' ?F# B,,#2,3.
A#25,D,3,
56
,stablished
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+FTF#F?&. evie! 5n process operations and its documentation. #onduct 5nternal Quality Assurance Audits X 5ts +rogram. evie! Ff 3onthly Trends. +roduct Approval And elease. 5Q"FQ"+Q Ff
Quality +oint Ff Die!. +urchase Any ?aboratory equirements As +er +rovided Budget. Annual ?aboratory equirements Budget +reparation.
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57
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&!ati 7as KK9H9:K9 :19: A3 Quality Assurance !ample Resume
&aahil Goradia Tel1 =K===VVVVVVVVV ,mail 57 VVVVVVVVV>gmail.com #areer &ummary1 ; year/s !or$ e0perience as a quality assurance engineer. +roven ability in forming and directing effective QA programs. ,ffective in !or$ing in a cross cultural environment. Areas of ,0pertise1 #ommunication s$ills +roduct development +roduct testing Fperating &ystem +resentation &$ills Team ?eader 3otivator +rofessional ,0perience1 #ompany A 4 from 9:K: to present #ompany B 4 from 9::I 4 9:K: esponsibilities1 esponsible to develop and implement quality assurance plans esponsible for functional test planning and coordination 3onitor testing progress Cor$ !ith test coordinators to ensure tests are implemented accurately for the improvement of the product +romote coordination of quality assurance activities esponsible for strategic planning and program development Achievements1 Acted as a lead Quality Assurer for one of the departments &uccessfully trained 9 people for the role of Quality Assurance
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Jla!less Quality Assurance program !as planned and implemented ,ducational Qualification1 3asters in ,ngineering and Technology Bachelors in ,ngineering and Technology ,0tra #urricular Activities1 eading &urfing net Travelling Badminton +ersonal 7etails1 7ate of Birth 4 th Eune ?anguages $no!n 4 ,nglish' 2indi' &panish Address 3umbai
unior QA Analyst REFERAFRI END Repor tJ o b Ful l t i me Bac hel or ' s No tSp ec i fi e d I nf or mat i onT ec hnol ogy
Job Description Beapar toft heons hor eout s our c i ngr e vol ut i on!
Ana l y s tQEsar er e sp on si b l ef o rt h edo c umen t a t i on ,d ev e l o pmen ta nde x ec ut i o no fb as i cma nua lt e s t c as es .The yar et hefi r s tl i neofs ani t ychec ki ngandl as tl i neofdef ens eagai ns tc odef ai l .TheAnal y s t QEi sac r i t i c al an dr es pe ct edmemberoft het eam,r es pons i bl ef ori mp r o vi ngpr odu ct s .Qual i t y Eng i n ee r sar ea s si g ne dt oe ns ur et h atn ewp r o du ct s ,pl a t f or me nh an ce men t s ,an du pg r ad esde l i g ht ourc l i ent s ’c us t omer s .Wi t hadequat et r ai ni ng,t hi sper s onwi l l wor kaspar tofadi s t r i but eds of t war e e ng i n ee r i n gt e am.
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Es sent i al dut i esandr es pons i bi l i t i es :
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Rev i ewandanal y zeus ers t or i est odet er mi ner eas onabi l i t y ,t es t abi l i t y ,r es our c er equi r ement s a nds e qu en c i n g
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Pr ov i dewor kes t i mat esf ort es t i ngus ers t or i es
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De v el o pt e s tc as esf r om bu s i n es sr e qu i r e me nt s
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I dent i f yandr ai s er i s ksasear l yaspos si bl ei nt hes ys t em dev el opmentl i f ec y cl e
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Cr eat et es tdat aasr equi r ed
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I dent i f yandl ogdef ec t s ,wor kwi t hdev el opmentt or es ol v e,andver i f yfi x eswhen i mp l e me nt e d
Par t i c i pat ei nt hei dent i fi cat i onandi mpl ement at i onofc ont i nuousi mpr o vementi npr oc es s ands t andar dsf ort heent i r et eam
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Requirements Re qu i r e me nt s :
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Ex cel l entanal y t i c al andt r oubl es hoot i ngs ki l l s
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Ex cel l entwr i t t enandver bal c ommuni c at i onsk i l l s
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Ex c e l l e ntk n owl e dg ea nde x p er i e nc ewi t ht e s tme t h od ol o gy ,QAp r o c es san dt h eSDL C
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Hi ghl ycol l abor at i v eandabl et ogi v e/ r ec ei v ec r i t i c al f eedbac k
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Abi l i t yt ol ear nnewappl i c at i onsqui c kl y
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Sol i dabi l i t yt ot ak eowner s hi pandi ni t i at i v e
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Ex per i enc ewor k i ngwi t hadi s t r i but edt eam i sapl us
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Und er s t an di n go fAg i l ean d/ o rSc r u ma ndho w QAi sp er f o r medwi t h i ns uc hap r o j e cti sa pl us
Re c en tg r a ds&s o on t o b eg r a dsi nCo mp ut e rSc i e nc ean dEc o no mi c sa r ehi g hl y e nc o ur a ge dt oa pp l y !
Job Description
Re0uisition Title Manual QA Tester 1234424567 The Quality Assurance Analyst II is responsible for developing' updating' and implementing test pla assurance standards. 3ain Duties < Responsibilities: •
#reates testing conditions' testing modifications for development of an applicat
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5nterprets user requirements and creates quality test plan.
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+erforms quality assurance testing' automation as needed.
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7ocuments testing results and coordinates !ith developers on test issues.
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#ommunicates !ith multiple levels of personnel.
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7ocuments and submits status reports.
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3ay act as a resource on project teams
Quali*ications : Re,uire' !1ills: •
Ability to demonstrate e0cellent verbal and !ritten communication s$ills.
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Ability to !or$ independently and !ith a team under supervisor.
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Ability to sit for an e0tended period of time.
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Ability to vie! a monitor for an e0tended period of time.
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Ability to tal$ !ith individuals and groups about their needs and as$ the right q
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Lno!ledge of and ability to use ,0cel and Cord.
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Lno!ledge of scripting tools.
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Lno!ledge of and ability to use &Q? queries'
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Jamiliar !ith multiple platforms.
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3ust be able to manage multiple assignments simultaneously and have strong
Re,uire' E'ucation=Experience: •
Bachelors degree in related field or equivalent !or$ e0perience
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M years related !or$ e0perience
6o! 8osting A&r )1 B+)*1 )):*B:) A! ,or% +ocations ,SA=Gevada=#as egas
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an, au,itin* e()erience to contri!ute for the *roth an, ,e%elo)ment of the Fr*aniBation+ ']='R'C'& Kisleri nternational =%t+ >t,+ n,ia 6 ?e!# 2012- 28 Fct# 2013 An F 22000 certiIe, in,ustry of =arle Kisleri Kisleri =aca*e, rinin* Jater# Kisleri ?iBBy o,a+ /icro!iolo*ist A))ro%e, ?rom Kureau of n,ian tan,ar,s Res)onsi!ilities& /icro!iolo*ical Analysis of ?inishe,
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+ /icro !iolo*ical analysis of en%ironment# Jater reatment stream an, .an, a! tests for )ersons orin* in critical Bones + Res)onsi!le for han,lin* the au,it of Kureau of n,ian tan,ar,s K# ?oo, afety an, tan,ar,s Authority of n,ia ?A an, %arious %en,ors + + <>=# <.;+ estle n,ia >t,+ n,ia- 2 ?e!# 2011 - 2 ?e!# 2012 itle& /icro!iolo*ist in QAC estle Quality Assurance Centre R'=FK>'& etection an, i,entiIcation of foo, )oisonin* microor*anisms + etection an, i,entiIcation of otal )late count# almonella# hi*ella# >isteria# Wi!rio an, 'ntero!acteriaceae# !y %arious metho,s from Inishe,
+ /aintainin* la!oratory ith res)ect to <>= norms+ "RA> RA< rainin* in ?resh /il >a! Q"A>: A"ARAC' + estle n,ia >t, /o*a# n,ia Au* 2010 uration -2 months >'& Quality Assurance QA Analyst R'=FK>'& Analysis of mil )ro,ucts an, *hee to ensure the uality+ ?at# ++? testin* an, Aci,ity+ '"CAF& K+ c+ Kiotechnolo*y-=un$a! echnical "ni%ersity K nstitute of cience an, echnolo*y# /o*a- n,ia tu,ie,& Kasic of Kioscience# >ife science# =hysical Chemistry# mmunolo*y# Kiochemistry#
+ .i*hly moti%ate,# or*aniBe, an, alays ea*er to learn ne sills+ + A,a)ti%e an, Ve(i!le to ,ierent orin* en%ironment+ + .ar, orin* + + .onest an, ,e,icate, to my or + R'?'R'C'- A%aila!le u)on reuest usan Kell 123 /ain treet# an ?rancisco# CA 94122 .ome & 000-000-0000 Cell& 000-000-0000 email\e(am)le+com =rofessional ummary '()erience, Call Center Quality Analyst ho e(hi!its a )rofessional ,emeanor an, e(cellent communication an, inter)ersonal sills+ille, at e%aluatin* !oth %er!al an, ritten customer contact !y a*ents hile coachin* them for success in e(ecutin* su)erior ser%ice to customers+A!le to ra)i,ly *ain )ro,uct nole,*e+ Core QualiIcations eli%er coachin* fee,!ac to a*ents Con,uct an, e%aluate customer fee,!ac sur%eys =re)are mana*ement re)orts '(ce)tional listenin* an, analytical sills 68
etail oriente, ?le(i!le '()erience une 2009 to Au*ust 2014 Atlas Communications Cle%elan, F. Call Center Quality Analyst >istene, to calls either recor,e,# li%e or si,e-!y-si,e hile communicatin* fee,!ac+ 'ncoura*e, *oo, )ractices an, ,iscoura*e, !a, ones+ ,entiIe, calls failin* to meet )re,eIne, stan,ar,s an, i,entiIe, the )ro!lem+ m)lemente, a*ent trainin* an, coachin* initiati%es+ "n,erstoo, the )riority of the or*aniBation an, e%aluate, call !eha%iors for re*ulatory com)liance# crosssellin* an, a,herence to )olicy+ =ro%i,e, customer fee,!ac an, internal com)liance fee,!ac to mana*ement+ A)ril 2007 to /ay 2009 .arrison .otels tron*s%ille F. Call Center Quality Analyst "sin* a chec-list# ensure, that call center a*ents )ro)erly an, )leasantly assiste, customers ith main* reser%ations# o!taine, their cre,it car, information# e()laine, char*es# )ro%i,e, chec-in time information# acce)te, cancellations an, )ro%i,e, conIrmation num!ers+ 69
',ucate, a*ents on hotel )olicy# traine, ne a*ents in a si,e-!y-si,e settin* an, coache, them to im)ro%e their interactions ith )otential *uests of the hotel+ ecem!er 2005 to /arch 2007 /ay Com)any e)artment tores 'lyria F. Call Center A*ent Ansere, customersH uestions a!out return )olicy+ Accesse, an, re%iee, customerHs online accounts to resol%e customerHs com)laints+ Jhen reuire,# transferre, customer to a su)er%isor for resolution+ ',ucation 2009 Cle%elan, tate "ni%ersity# Cle%elan, F. KachelorHs e*ree# Kusiness A,ministration
Analysis #arbonated &oft 7rin$s 5ndustry And +epsico &trategy 3ar$eting ,ssay The purpose of this report is to analyze the carbonated soft drin$s industry and +epsi#o strategy. Jirst the report starts !ith analyzing the industry by focusing on +epsi#oZs mar$et share in the mar$et. Then' it discusses the relevant industry trends' such as the regulations that are follo!ed by the carbonated soft drin$s industry' and the ne! technologies that have been adapted by the carbonated soft drin$s firms. Additionally' the firmZs position !ith the competitors has been analyzed by using the strategic group model. This report also measures the attractiveness of the industry using The +orterZs Jorces model. Jurthermore' it discusses the $e y success factors in the carbonated drin$s industry such as the size of the firm' and brand name. ,0ternal and internal scanning have been included and recommendations have been provided based on the scanning. The second part of the report analyzes +epsi#oZs &trategy6 it starts by mentioning the vision and mission of +epsi#o !hich basically state the future goals as !ell as describes their current operations !ith a brief critique. +epsi#oZs Generic business strategy have been discussed' it has been concluded to be #ost leadership. Chat comes ne0t is +epsi#oZs #ompetitive advantages' and ho! it is doing through comparing its competitors such as the #oca#ola. Then the report l ists some
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of the challenges that are faced by +epsi#o. The report is concluded !ith a list of recommendations for +epsi#o in order to be able to maintain its competitive position in the mar$et.
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K. 5ndustry Analysis The chart belo! sho!s the dominant players in the carbonated soft drin$s @#&7 industry according to Beverage 7igest report issued on 3arch M:' 9::=. The results of this report are for the year 9::I @&icher' 9::=' p.9. #oca #ola has the largest mar$et share accounting for ;MW' follo!ed by +epsi#o !ith MKW and 7r.+epper &napple Group 5nc. @formerly #adbury &ch!eppes !ith K W of the mar$et. The remaining KKW is distributed amongst other #&7 companies such as #ott #orp'
A. elevant industry trends 5ndustry Gro!th The graph belo! sho!s the performance of the #&7 mar$et from K==: up to 9::I. 5t is observed that the industry faced a sharp decline in gro!th starting from 9::' !here the percent volume change fell belo! zero. This !as follo!ed by a further decline in gro!th rates1 :.W in 9::' then 9.MW in 9::H and MW in 9::I @&icher' 9::=' p.K. #onversely' the energy drin$ companies !ere e0periencing a positive gro!th. 2ansen
+olitical Jactors1 There are several political factors that influence the soft drin$s industry1
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Fbey food' 7rug and cosmetic acts1 the process of producing and distributing the soft drin$s in the mar$et is subjects to many federal la!s such as the food' drug and cosmetics acts. 5t is also subject to American !ith disabilities acts. The presence of these la!s helps create a he althy environment for the consumers. This !ill limit the potentials of ne! entrants in this industry. ,nvironmental la!s X regulations1 these la!s enforce pac$aging' recycling' !ater and energy policies to ma$e sure the #&7 industry operates in a healthy environment. This leads to ma$ing the soft drin$ industry more attractive for consumers. 7ouble Ta0ation1 Another political factor is that companies operating in the industry are obligated to ta0 payments for the products they offer and distribute in each country they operate !ithin. 2ence' this leads to ma$ing the industry less attractive because operating firms are subject to double ta0ation policies.
,conomical Jactors1 5nflation in diesel prices1 it is an important factor affecting the #&7 industry. &ince' the #&7 relies on truc$s to distribute its diverse end line products6 truc$s are subject to inflation in fuel prices. &ince the consumption of fuel is the core activity' diesel prices are subject to inflation depending on the mar$et conditions. Yet' the possibility of a mar$et crisis rises. Joreign e0change rates fluctuations1 #arbonated soft drin$s firmZs revenues are affected by e0change rates fluctuations as !ell as profits and the cost of ra! materials. 7ue to the !ea$ economic gro!th the industry !ill suffer heavily by changes in e0change rates. Thus' profits and cost are going to be lo!er and higher respectively.
&ocio cultural Jactors1 Fbesity1 7r. Gabe 3ir$in says1 ^A study from 2arvard sho!s that of soft drin$s may be responsible for the doubling of obesity in children over the last K years.^ @Gabe 3ir$in' 9::; ecently' as the people are becoming more and more educated' the level of their health a!areness is increasing. Fbesity is becoming more and more apparent' leading to people ta$ing good care of their health. &oft drin$s are full !ith empty calories !hich cause obesity. The trend of obesity in children is rising since the soft drin$s consumers are young and bet!een the range of K; and M:. 5n fact' studies done by the #?A #enter for 2ealth +olicy esearch sho!s that ^Adults !ho do drin$ one or more sodas or other sugars!eetened beverages each day are 9HW more li$ely to be over!eight or obese.^ @K Jacts About &oft 7rin$s and Fbesity' 9::=
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#hange in life style X consumer tastes1
Technological Jactors1 5ntroducing ne! technologies in the soft drin$ industry has helped in developing the process of manufacturing. Jor e0ample1 +78 technology1 5t is a shoc$!ave technology that helps in mi0ing the ingredients in an efficient !ay. +ursuit 7ynamics' the supplier' said that this technology is most useful for the soft drin$s industry. This technology is believed to help in cutting the cleaning time up to I:W. Also' it !ill also increase the processing speed and save po!er. @
Fther
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The American beverage association has announced the removal of soft drin$s from schools. 5t as$ed for the removal of full calorie drin$s and the replacement !ill be the healthy' lo! calorie beverages. That decision has been made because the child obesity is increasing rapidly. The announcement said that in elementary schools' children can only have K::W fresh juices' lo! fat mil$ and !ater' !hile in high schools the students can have all types of diet beverages and sport drin$s as !ell as the drin$s available for the elementary schools.@JB7'9:K:
B. &trategic Group 3ap The strategic group map above sho!s the competitive positions of different competitors in the #&7 industry. 5t consists of the five largest competitors in the industry. The a0es represent t!o competitive characteristics1 the product categories offered by each competitor and geographic coverage in terms of the number of countries. The size of the circles is proportional to the relative mar$et share of the company. +epsi#o has offers the largest variety of product categories amounting to K: categories' follo!ed by #ocacola !hich offers H categories. 7r.+epper &napple Group' #ott #orp and
Geographic coverage +roduct #ategories offered #oca cola 9:: @^The cocacola system^' n.d. K.&oft drin$s 9.,nergy drin$s M.Euices " Euice 7rin$s ;.&ports drin$s .Tea and coffee .!ater H.other %K)
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+epsi K: @^Fur history^' n.d. K.&oft drin$s 9.,nergy drin$s M.Euices " Euice 7rin$s ;.&ports drin$s .eady to drin$ tea .eady to drin$ coffee H.!ater I.7airy based drin$s =.Jruit flavored beverages K:.Jrozen beverages %9)
7r.+epper &napple Group IK @^The best history on earth^' n.d K.#&7 9.Euices M.eady to drin$ tea ;.3i0ers .Fther +remium beverages %M)
#ott #orp : @^About us^' n.d. K.#&7 9.,nergy 7rin$s M.Euice 7rin$s
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;.Tea .Cater %;)
#. 3ichael +orter five forces model 5ndustry is classified as the #arbonated &oft 7rin$s 5ndustry
ivalry 25G2 ivalry in this mar$et is very intense due to a number of factors such as the number of competitors' gro!th of the industry' product differentiation' s!itching costs and change in consumer tastes.
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There are a fe! large competitors that are roughly equal in size. These competitors are #ocacola !ith a mar$et share of ;MW and +epsi !ith MKW. The mar$et shares of #ocacola and +epsi#o combined ma$es up more than H:W of the !hole mar$et. Thus' it allo!s these major competitors to !atch each other closely. 2o!ever' there are many other competitors that compete !ith these t!o giants and intensify rivalry. These include other soft drin$ companies @e.g. 7r.+epper &napple Group and
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As mentioned earlier' the #&7 industry faced a MW decline in gro!th in 9::I. A declining gro!th rate indicated that the many competitors in the mar$et !ill have to share the shrin$ing pie. Also' in an industry such as #&7' there is little opportunity for differentiation relative to other products @e.g. cars !hich lo!ers s!itching costs for consumers. The change in lifestyles !hich caused consumers to shift a!ay from carbonated to noncarbonated soft drin$s increased the level of competition. As a result' companies such as +epsi#o a nd #oco cola had to adapt to these changes in demand by focusing on mar$eting and innovation @^2uman sustainability^' n.d..
Bargaining po!er of Buyers 3F7,AT, to 25G2 The buyers in this industry can be classified into t!o categories1 Those that buy in large quantities @3atthe!s X Lnaus' 9::' p.91 &upermar$ets @MKW Jountain outlets1 e.g. restaurants @9MW Dending machines @K;W 3ass merchandisers @W #onvenience stores" Gas stations @W &mall grocers @;W Fther1 gas stations' drug chains' gas stations"minimarts' airlines and other channels of distribution @KHW Those that buy in small quantities1 Jinal consumer The first category of buyers has high bargaining po!er. Generally' in industries characterized !ith many suppliers and a fe! large buyers' the buyers capture a greater share of the profits. This is because they buy in bul$ and they can easily s!itch bet!een suppliers since the product is standard' lac$s differentiation and is easily available in the mar$et. Additionally' these buyers have the po!er to demand higher quality or more service because they buy in large quantities. An e0ample of a buyer that buys in bul$ is the large retail store' Calmart. The second category of buyers is the end consumers. The fragmented nature of the buyer group and the lo! quantities purchased by them lo!ers their bargaining po!er. 2o!ever' the bargaining po!er is increased due to the presence of substitutes' lo! s!itching costs. Thus' the bargaining po!er of end consumers is considered to be moderate overall.
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Bargaining po!er of &uppliers 3F7,AT, to ?FC Before loo$ing at the supplier group' it is important to first consider the types of input or ra! materials that are used in this industry. These are1 sugar' bottles' cans' !ater' in$ and plastic. The inputs used are homogeneous and not differentiated !hich ma$es them readily available in the mar$et. The supplier group in this industry is not po!erful and does not possess a high bargaining po!er. There are many suppliers !hich ma$e the supplier group more fragmented than the industry it sells to. Also' the product or input is neither unique nor differentiated and the suppliers do not represent a high percentage of total costs in the industry. Fne factor that may increase the bargaining po!er of suppliers is that consumers are more becoming more health conscious. This gives suppliers that offer healthier ingredients more bargaining po!er since they are smaller in number.
Threat of &ubstitutes1 25G2 Again' substitutes are classified into t!o categories1 @K &ubstitutes that come from distant industries' and @9 substitutes that come from !ithin the industry internal substitution. &ince !e classified the industry as that of carbonated soft drin$s' then the substitutes from distant industries !ill be noncarbonated soft drin$s. These include juice' !ater' mil$' tea' coffee and the li$e. Fn the other hand' substitutes from !ithin the industry include #&7 such as sodas and energy drin$s. Both types of substitutes pose a high threat because consumersZ s!itching costs bet!een substitutes are lo!. Additionally' since people are more health conscious' they are more !illing to substitute #&7 !ith healthier alternatives.
Threat of
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#ustom Critten Cor$ Guaranteed on Time Get The Grade You ordered Technical barriers1 Jor instance' +epsi#o has an absolute cost advantage enabling it to achieve lo!er average costs. That is' even if an individual or company !as able to discover +epsiZs recipe' they !ill not be able to achieve the lo! costs of +epsi#o. This is because +epsi#o is a large company that has economies of scale. #ommercial Barriers1 these barriers include brand name' reputation' access to distribution etc. 5n an industry li$e #&7' it is very difficult for a ne! entrant to compete effectively !ith the e0isting competitors that already have a large and loyal customer base.
#onclusion The ^spider !eb^ belo! summarized the five forces @the th force is e0cluded. The more intense the forces are' the less attractive the mar$et is. 3ost of the forces i n the #&7 industry are moderate to high !hich indicates that this industry is not attractive for ne! entrants. 2o!ever' for those companies that are already in the industry' it is attractive.
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9. Ley &uccess Jactors of #arbonated &oft 7rin$s industry K. &ize of #ompany @distribution and mar$et share The companiesZ size is an important factor in such an industry. ,.g. +epsi#o is the second leader in the industry as !ell as one !ith the largest mar$et share. 9. ?ocation @#onvenience and Availability #onvenience for customers is also essential in a soft drin$ industry. &uch that a company must ma$e sure the soft drin$ is readily available every!here in supermar$et' grocery stores' vending machines' and restaurants. Brand ?oyalty 7ue to the diverse soft drin$s and the intense competition in the industry' brand loyalty plays an important success factor for a company. ,.g. +epsi#oZs regular customers are devoted to +epsi and they rarely s!itch to other brands. ?oyalty creates inelastic price change. +epsi#o successfully adapts to customer taste. 5nternational mar$et 5nternational presence is essential for the success of &oft 7rin$s i ndustry. Going global is important for it helps the company enhance gro!th. ,.g. the majority of +epsi#oZs profits come from & yet population gro!th in mar$ets li$e 5ndia and china could lead to potential mar$et gro!th.
&CFT Analysis &trengths1 &trong Brand eputation &trong mar$et +osition +epsi#o is an early entrant !hich helped build mar$et share. 5ts mar$et share accounts for MKW of the mar$et share of the carbonated soft drin$s industry.
Availability of large Jree #ash Jlo! @ and &trong evenue Gro!th 82
&olid revenue results in the second quarter of 9::= reflecting +epsi#oZs +roduct innovation' strong effective net pricing' and cost discipline sho!ing a . percent increase in net revenue and an I percent increase in core ,+&. +epsi#o #hairman and #hief ,0ecutive Ffficer' 5ndra
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+epsi#o has large amount of free cash flo! and lac$ of capital constraint creating strength for the company to improve its innovative capabilities' and create a strong distribution thus further strengthening its brand.
&trong and creative advertisement Besides +epsi#oZs strong advertisement' it uses creative techniques. &uch that +epsi#o created an add through a football field !ith most !ell $no!n players @La$aBrazilian' 2enryJrance' 7rogba Godivoi' 3essiArgentine' ?umoard,ngland .
,0tensive product list +epsi offers various products besides the +epsi cola. 5t offers beverages and snac$s. 5tZs also the number one ma$er of snac$s @potato chips and corn chips.
Cea$nesses1 3any ?arge e0isting #ompetitors ?arge e0isting competitors in the mar$et create significant !ea$ness for +epsi#o and thus create a need for stronger advertising' consequently requiring higher capital. Jollo!ing are the strong competitors sharing a high mar$et share in comparison to +epsi#o !ith MKW mar$et share1 #oca #ola has a mar$et share of _` ;MW
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7r.+epper &napple Group 5nc. _` KW of the mar$et
#oncentration +epsi#o is concentrated in
Fpportunities1 Acquisitions and Alliances1 7ue to the increased threat of rivalry and competition in the carbonated soft drin$ industry' acquisitions and alliances create an opportunity that reduces such threats. Through acquisition the mar$et share rises and the revenue rises' though the high cost of doing it is a dra!bac$ to such a strategy. Acquisitions of rivals @e.g. edBull
5ncrease 3ar$et &hare 5ncrease Advertisements Advertisements play a major role in #arbonated 5ndustries. Jor e0ample' for one to see +epsiZs add on road !hile very thirsty !ould li$ely to stop by a petrol station or any convenient store !ho offers +epsi to purchase it.
&trengthen Brand names of <.A portfolio1 &ince co$e dominates Cestern ,urope and ?atin America' +,+&5 dominates 3iddle ,ast and &outheast Asia.
Threats1 #hange in customerZs taste1 !ea$ening demand in &A _` ne! federal nutrition guidelines identified regular #&7 as largest source of obesitycausing sugars i n American diet @+into' 9::
2ealth care a!areness 5ncreased a!areness of health campaigns cut do!n revenues of soft drin$ industries. #ustomers move to substitutes such as !ater' noncarbonated drin$s and juices. These challenges are
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+epsi#oZs target to overcome' such as the figure belo! sho!s the peoples negative perception of +epsi#o.
2igh ivalry As ,0plained earlier' threat of rivalry is very intense due to the follo!ing factors1 ?arge number of competitors' 7ecline in gro!th of the industry' ?ac$ of differentiation in products' and lo! s!itching costs. Therefore there e0ists an intense competition for shelf space due to e0panding array of products and pac$aging options ?arge company size' !ill demand a varied mar$eting program6 &ocial' cultural' economic' political and governmental constrains. As a result' the company !ill incur more e0penses and resources. Threat of substitutes is very high. +eople can easily substitute +epsi !ith other drin$s.
&trategic recommendations to the firm based on your &CFT analysis &ince +epsi#o has availability of high free cash flo! @strength' 5 !ould recommend that +epsi#o opts for Acquisition and Alliance @Fpportunity to increase its mar$et share thus to ta$e over its rivalry @threat 7ue to the threat of health campaigns @threat' +epsi#o should increase its product line @opportunity 5 !ould recommend that +epsi#o increases its ,+& and increase +epsi#oZs stoc$ price' by1 5ncreasing 5ncome 7ecrease amount of outstanding stoc$
B. #ompany strategy analysis K. 3ission &tatement"&trategic intent"Dision 3ission statement1
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^Fur mission is to be the !orldZs premier consumer products company focused on convenient foods and beverages. Ce see$ to produce financial re!ards to investors as !e provide opportunities for gro!th and enrichment to our employees' our business partners and the communities in !hich !e operate. And in everything !e do' !e strive for honesty' fairness and integrity^ @+epsi#o 5nc.' 9::= eproduced 3ission statement1 +epsi#o aims to be the !orldZs number one foods and beverages producer. 5t mainly focuses on providing money for its investors as !ell as enhancing the mar$et !ith jobs and opportunities for gro!th. +epsi#o try their best to be honest' fair and truthful in all of their operations. #ritique1 The mission statement relatively reflects the core values of +epsi#o. 5t specifically describes its goals and objectives. 5t also sets guidelines for the activities and operations that need to be accomplished in order to meet the company prospects X aims. Dision1 ^+epsi#oZs responsibility is to continually improve all aspects of the !orld in !hich !e operate environment' social' economic creating a better tomorro! than today. Fur vision is put into action through programs and a focus on environmental ste!ardship' activities to benefit society' and a commitment to build shareholder value by ma$ing +epsi#o a truly sustainable company.^ @+epsi#o 5nc.' 9::=
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eproduced Dision1 Fperate by creating a better future sustainable environment. #ritique1 A vision is a statement that states !hat the firm !ill be in the future. +epsiZs vision aims to!ard creating a future healthier' sustainable friendly environment. +epsi#o vision should be more specific to its goals and objectives in order for +epsi#o to be more productive in the future. 5t should be more creative and easy to adapt to ne! trends. The vision can help +epsi#o in controlling the future mar$et.
+epsi#o Generic &trategy1 86
According to 3ichael +orter' there are t!o types of competitive advantages a firm an posses1 A firm can either ma$e the same products that its competitors do' but !ith a lo!er cost. _` #ost &trategy F A firm can differentiate its products from those offered by its competitors' either by offering better and more e0pensive products or by offering lo!er quality cheaper products _` 7ifferentiation &trategy. To gain a competitive advantage in the mar$et' +epsi#o loo$ed in its position in the industry. 5t engaged in cost leadership competitive strategy1 &ince +epsi#o is a large corporation' it can $eep the prices of its products lo! through the massive production and economies of scale. They also can buy from suppliers in bul$ at a discount and ma$e use of the technology to lo!er the prices of the final products.
+epsi#oZs $ey resources that could lead to long term competitive1 5n order to stay ahead of the future and present competition' +epsi has developed many attributes. 5t has constructed a business strategy that !ill allo! it to outperform its competitors. Therefore +epsi#o has concentrated on fe! main resources that it believes !ill turn out as competitive advantages for the firm !hich !ill help it to goal superior performance in its industry. These competitive advantages are believed to be1
&trong Brand
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+epsi#o has the lu0ury to spend around 9:: million dollars in this field' !hich allo!s it to reinforce the products. The strong advertising helps +epsi#o to introduce ne! products very quic$ly because it helps in improving the a!areness level on the consumers about launching ne! products. +epsi#o logo" being the 9nd leader of the mar$et1 +epsi#o is a very !ell$no!n brand not only because of productZs taste but also because of its logo and unique !ay of pac$aging. These all created !hat is called brand recognition. The unique blue and red symbol made +epsi#o very recognizable among people. +epsi has spent MH million dollar over the five past years on its mar$eting plan just to introduce the ne! rich deep blue pac$aging. This color represents the eternity of youthfulness and openness. #elebrity endorsement1 +epsi had used famous faces such as Britney &pears and Beyonc in advertising its products' !hich lead to attract more customers and increase the level of costumerZs preference. Although celebrity endorsement !as a success but +epsi#o !onZt be using celebrities anymore as a step for!ard reducing its future cost.
,0tensive 7istribution #hannels " ?ocation 5n Jeb. 9' 9:K: +epsi#o had merged !ith +epsi Bottling group and +epsiAmerican !hich strengthening its distribution. 5t has local and global locations. +epsi#o has locations in K: countries all around the !orld.
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#ustom Critten Cor$ Guaranteed on Time Get The Grade You ordered +hysical locations1 +epsi#o soft drin$s can be found in vending machines !hich are located in high traffic locations' schools' universities. +epsi#o reaches more consumers by also distributing its products to restaurants' department stores and grocery mar$ets.
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+epsi#o has ventured into the restaurants business such as Taco Bell' LJ#' Burger $ing and +izza 2ut. +epsi#o has entered the snac$ food mar$et by acquiring Jrito lay !hich considered as the largest snac$ food company at the present time.
Cide product offering" diversity in products line +epsi#o has in its product line 3ountain 7e!1 it has about .MW mar$et share and considered as ; best soft drin$ in America. +epsi#o is the first to introduce +epsiFne' !hich is a one calorie soda drin$' after getting the approval of the J7A. AceL. This drin$ is e0pected to be a brea$ through the diet soda. Cide range of #ola drin$s. +epsi#o has around different cola drin$s such as +epsi Blue 2a!aii' +epsi #arnival' +epsi Green' ,tc.
+epsi #o. competitive position the industry1 +epsi cola is ran$ed second after coca cola in the soft drin$s industry. They are the t!o main competitors in the mar$et. Their mar$et size is big compared to the other players in the soft drin$ industry such as #ott #orp' 7r.+epper &napple and
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revenue. 3oreover' some of +epsiZs slogans are ^
+epsi#oZs #hallenges Fne of the major challenges is to change the peopleZs perspective of +epsi#o as an unhealthy soft drin$ producer. 7ue to the lin$ of soft drin$s to obesity and diabetes' the ne! #,F !ants to reinvent +epsi as a healthy food producer rather than a snac$s producer. Although this is a good plan for the +epsi#o to consider' people !ho are used to +epsi as it is no! might not be easily convinced. There are some products and brands that are considered healthier amongst the +epsi product line such as Qua$er Fats and Tropicana' yet the !ord +epsi usually refers to the unhealthy carbonated soft drin$. The #,F recognizes this challenge of changing peopleZs vie!s and she is consistent !ith a theme she introduced to +epsi ^performing !ith purpose^.
This essay is an e0ample of a studentZs !or$ 7isclaimer This essay has been submitted to us by a student. This is not an e0ample of the !or$ !ritten by our professional essay !riters. Cho !rote this essay equest removal ,0ample ,ssays
Any la!suit against +epsi is a challenge that needs attention. ecently in Fctober 9::= +epsi !as alleged to have stolen a !ater pac$aging model from t!o men and is ruled to pay K.9P billion for missing the courts calling. +epsi assumed that they didnZt receive the courts letter on time' and therefore the verdict must be overruled. This is a big challenge for +epsi to overcome since this la!suit can effect +epsiZs reputation and it can cause decline in its sales' reduce trust !ith its suppliers and loose customers. The global red' blue and !hite logo is going to change !here the !hite part !ill be seen as teeth to reflect a smile. The angle of the !hite part !ill be different for each brand. This change could confuse the consumers !ho are used to the old logo' especially that for every product' a different logo !ould be presented. The colors !ill still remain the same' yet the shape of the !hite part !ill change imitating different smiles. +epsi maybe !as better off surveying the customers to see !hether the change is necessary or not. The ne! #,F might be enthusiastic' but !ith a logo comes loyalty and brand recognition !hich ta$es time to achieve and maintain. 5mage K belo! represents the ne! logo@s of the company. 5mage K The ne! logos of +epsi
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Another challenge for +epsi is to maintain a good dirtubtion channel. +epsi is a!are about choosing the ditribution channels based on the requirments and prefrences of the global customer. 7ue to its golbal e0perince' +epsi have adopted many dirutbution channels' ho!ever they need to properly adjust each in order to reduce costs and be more effective. &ome countries could have an e0cellend infrastructure' yet +epsi operate in some developing countries li$e 5ndia and ,gypt !here infrastructre can be a challenge to deliver products on time.
5s +epsi successful so farR The figure above represents the annual income of +epsi from the 9:: to the year of 9::=. This figure indicates ho! the net income of +epsi gro! in a steady pace until the year 9::I !here it faced a slight decline in the net income. +epsi has been successful so far and +epsi is a company that learns from its mista$es. Also +epsi#o !ent through many changes in the business strategy' yet they !ere al!ays capable of maintaining a steady gro!th rate. Their e0perience and mar$et size allo!s them to be fle0ible and introduce ne! innovative strategies to the company. They are !illing to change the core business of +epsi to!ard becoming a health conscious company that cares for the !ell being of the people. +epsi operates in
Gro!th options organically or cooperative strategyR An organic gro!th is !hen the company enhances sales by increasing output. 2o!ever' this doesnZt include acquisitions' mergers or ta$eovers since the profit generated is not !ithin +epsi itself. +epsi had already franchised and had many alliances throughout the years' ho!ever no! they are considering gro!ing by partnering !ith !ell $no!n companies. 3oreover' +epsi is seriously adding healthier products to its portfolio6 therefore they are planning some steps to help them reach that goal. +epsi decided to acquire the t!o independent bottling firms that bottles +epsiZs drin$s. They hope to gain better control over their highly diverse drin$s portfolio. This decision !ill allo! +epsi to gro! and gain a higher control over its products and it !ill also reduce the costs as they can use the facilities for other product pac$aging as !ell. +epsi did acquire these companies and it is no! called +epsi Bottling Group since Jebruary 9:K:. +epsi signed a partnership agreement !ith AnheuserBusch' a big bre!er in the .&. to reduce the cost of procurement ma$ing them act as one company !hen purchasing some ra! materials and services.
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Jor a large company li$e +epsi#o' acquiring other companies is feasible. They are already in many places around the !orld6 they donZt have to e0perience the mar$et first through e0porting' licensing' or franchising. Also they had some problems in the past !ith franchisees because they lost control of the products and !as just proving them !ith the +epsi syrup. They have already been through many business strategies before' and it is more suitable for them to have their o!n subsidiary !henever is it feasible.
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ecommendations for +epsi#o1 +epsi#o faces threat of its substitutes. 5n order to $eep or even increase its share of customers in the mar$et' +epsi#o can e0pand its product line. Although the product line includes many soft drin$s in addition to mineral !ater @Aquafina' +epsi#o can include some edible products li$e iced lolly in the flavor of the soft drin$s it produces. By doing so' +epsi#o !ould have a competitive advantage over the soft drin$sZ mar$et leader #oca #ola. The mar$et for organic and healthy foods is emerging. #ustomers can find healthier options of foods and beverages in every food store6 lo! calorie foods have been introduced to many menus. 5n addition' many juice bars have opened !hich serve fresh juices. 5n order to ta$e advantage of this emerging mar$et in addition to having a place in a mar$et that seems to be threatening +epsi#oZs current operations' it can e0pand its product line to include healthier options. +epsi#o can consider targeting a different mar$et and attracting other costumers. &oft drin$s are consumed mainly by adults and teenagers and slightly by $ids under the age of K9. Therefore' +epsi#o can target the LidsZ segment. They can either produce fizzy drin$s that have material that is less harmful to $ids. 5f these products !ere produced' they can then mar$et them in schools and childrenZs playing areas and theme par$s too. +epsi#o can start their o!n fashion line. They can produce T&hirts' #aps' Eumpers' shoes etc !ith designs of their products. 5nstead of hiring designers' +epsi#o could organize a competition !here consumers !ould design the garments and the !inners !ould have their designs produced and sold to the public. Jinally' the least costly recommendation !e have to +epsi#o is that they maintain their current mar$et share as their consumer consumption is the main source of revenues. +epsi#o has its products mar$eting all around the !orld. consequently it has a diverse geographic mar$et segment
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