Service Analyzer User Guide Bobcat Tools

Service Analyzer User Guide LOADER EXCAVATOR TOOLCAT™ TOOLCAT™ UTILITY UT ILITY WORK MACHINES VersaHANDLER® ATTACHMENTS

6989572 (1-12)

Printed in U.S.A.

© Bobcat Company 2012

CONTENTS REMOTE START START TOOLS TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-01 DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-01 SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-01 CONTROLLER PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-01 SERVICE ANALYZER ANALYZER POP-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-01 ALPHABETICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .INDEX-01

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Service Analyzer User Guide

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REMOTE START TOOLS REMOTE START TOOL KIT - MEL1563 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10-1 Remote Start Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10-1 REMOTE START TOOL (SERVICE TOOL) KIT - 7003031 . . . . . . . . . . . . . . . . . . . . . . 10-20-1 Remote Start Tool (Service Tool) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20-1 CONNECTING AND USING REMOTE START TOOL . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-1 Connector Location (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-1 Using Remote Start Tool (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-2 Connector Location (Toolcat™ Utility Work Machine) . . . . . . . . . . . . . . . . . . . . . . . . 10-30-4 Using Remote Start Tool (Toolcat™ Utility Work Machine) . . . . . . . . . . . . . . . . . . . . 10-30-6 Connector Location (Excavator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-8 Using Remote Start Tool (Excavator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-10 Connector Location (VersaHANDLER®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-11 Using Remote Start Tool (VersaHANDLER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-12

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REMOTE START TOOL KIT - MEL1563 Remote Start Tool The Remote Start Tool is required when the service technician is checking the hydraulic / hydrostatic system, adjusting the steering linkage, and performing electrical diagnostics. Figure 10-10-1

TRACTION LOCK SWITCH - (Item 1) [Figure 10-10-2]. Used to enable and disable the brake. When the switch is illuminated, traction lock override is enabled. The wheels or tracks are now able to turn. MAX FLOW / VAR FLOW - (Item 2) [Figure 10-10-2]. Used to activate the auxiliary hydraulics. Pressing the switch will cycle from maximum flow to variable flow, and also turns the auxiliary hydraulics on / off. PRESSURE RELEASE - (Item 3) [Figure 10-10-2]. Pressing and holding will release the auxiliary pressure. NOTE: With the engine running; pushing and holding the pressure release switch will cause the engine to stop in three seconds. To relieve the pressure; continue to press the switch after the engine has stopped.

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KEY SWITCH - (Item 4) [Figure 10-10-2]. Used to turn the Service Tool on and begin communicating with the machine. The Key Switch can also be used to start the machine.

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NOTE: Not all machines support starting through the Remote Start Tool. C100715

Remote Start Tool (MEL1563) - (Item 1) [Figure 10-101]. Service Tool Harness (MEL1565) - (Item 2) [Figure 1010-1]. Used to connect the Remote Start Tool to the machine. Service Tool Harness Communicator (Computer Interface) (MEL1566) - (Item 3) [Figure 10-10-1]. Used to connect the Remote Start Tool to the Service PC. Deluxe Panel Upgrade Harness - (Item 4) [Figure 1010-1]. Used to connect G and K Series Loader Deluxe Panels to update software. Figure 10-10-2

INTERFACE PORT - (Item 5) [Figure 10-10-2]. Used to connect the Service Tool Harness Communicator (Computer Interface) between the Service PC and the Remote Start Tool. To connect the Remote Start Tool to the machine, connect the Service Tool Harness to the 7 pin Remote Start Tool Connector on the machine. NOTE: See Connector Location / Using Remote Start Tool for the Remote Start Tool connector location. To use the Remote Start Tool with the Service PC, connect the Service Tool Harness Communicator (Computer Interface) to the Interface port. NOTE: The Service Tool Harness Communicator (Computer Interface) and the Interface Port are keyed and can be connected in one position only. NOTE: If a Serial Port is not available on the Service PC, a USB To Serial Adapter may be used. Make sure that it is compatible with your Service PC operating system, and check to see that it is listed as an approved adapter on BobcatNet.com.

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1 P16117

10-10-1


10-10-2


REMOTE START TOOL (SERVICE TOOL) KIT 7003031

STOP - (Item 2) [Figure 10-20-2]. Used to stop the Service Tool from communicating and stop the machines engine.

Remote Start Tool (Service Tool)

RUN - (Item 3) [Figure 10-20-2]. Used to turn the Service Tool on and begin communicating with the machine.

Figure 10-20-1 1

START - (Item 4) [Figure 10-20-2]. Used to start the machine.

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TRACTION LOCK OVERRIDE - (Item 5) [Figure 10-202]. Used to enable and disable the brake. When the button is illuminated, traction lock override is enabled. The wheels or tracks are now able to run.

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AUXILIARY HYDRAULICS - (Item 6) [Figure 10-20-2]. Used to enable and disable the auxiliar y hydraulics. MACHINE COMMUNICATION - (Item 7) [Figure 10-202]. The gear icon will illuminate and blink when the RUN key is pressed and the loader is communicating with the service tool. SERVICE PC COMMUNICATION - (Item 8) [Figure 1020-2]. The computer icon will illuminate and blink when the remote start tool (service tool) is transmitting data to and from the computer.

3 C100716

Remote Start Tool (7003030) - (Item 1) [Figure 10-201].

NOTE: Not all machines support the Traction Lock Override, Auxiliary Hydraulics and Start Functions.

Service Tool Harness (6689747) - (Item 2) [Figure 1020-1]. Used to connect the Remote Start Tool to the machine.

To connect the Remote Start Tool to the machine, connect the Service Tool Harness to the Machine Communication Port on the Remote Start Tool, and connect the other end to the 7 pin Remote Start Tool Connector on the machine.

Computer Service Tool Harness (6689746) - (Item 3) [Figure 10-20-1]. Used to connect the Remote Start Tool to the Service PC.

NOTE: See Connector Location / Using Remote Start Tool for the Remote Start Tool connector location.

BOSS® Service Tool Harness (6689745) - (Item 4) [Figure 10-20-1]. Used to connect the Remote Start Tool to the BOSS® Controller on an “F” series Loader.

To use the Remote Start Tool with the Service PC, connect the Computer Service Tool Harness to the Serial Port on the Remote Start Tool, and connect the other end to the Serial Port on the Service PC. NOTE: If a Serial Port is not available on the Service PC, a USB To Serial Adapter may be used. Make sure that it is compatible with your Service PC operating system, and check to see that it is listed as an approved adapter on BobcatNet.com.

Figure 10-20-2 1 5

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8 C-76439

The Service Tool (Item 1) [Figure 10-20-2] has five buttons.

10-20-1


10-20-2


CONNECTING AND USING REMOTE START TOOL

Figure 10-30-2

Connector Location (Loaders) Figure 10-30-1

2 1 1 P-90976

C-90973

The Remote Start Tool Connector is usually located above the battery on loaders.

NOTE: The Remote Start Tool (Service Tool) connection harness has two connectors (Item 1) and (Item 2). The main connector (Item 1) [Figure 10-30-2] is always used for connection to the loader harness.

Remove the loader harness cap (Item 1) [Figure 10-301] or the attachment control harness, if connected, and connect the Loader Service Tool Harness from the Remote Start Tool.

The second connector (Item 2) [Figure 10-302] is used for attachment ACD upgrades or attachment operational diagnostics only. This connector has a cap attached to it to prevent damage or corrosion when not in use.

When the remote start procedure is completed, replace the loader harness connector cap (Item 1) [Figure 10-301] or the attachment control harness if connected, and disconnect the Loader Service Tool Harness from the Remote Start Tool.

10-30-1


CONNECTING AND USING REMOTE START TOOL (CONT’D)

WARNING

Using Remote Start Tool (Loaders) Figure 10-30-3

UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP CAN CAUSE SERIOUS INJURY OR DEATH With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position, the engine can be started from the operator panel inside the cab. •

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1

Place the key switch of the Remote Start Tool in the RUN position to disconnect the operator panel from the start circuit. Remove the operator panel key (key switch), lock the keypad with a unique password (keyless) or otherwise disable the starter before working in the engine area. W-2457-1110

P16117

Figure 10-30-4

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NOTE: If both the Service Tool and the Loader are turned on an error code 77 - 48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur, and both the Loader and the Remote Start Tool will need to be turned off before continuing.

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Turning Off The Remote Start Tool.

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On the Remote Start Tool, turn the key switch (Item 4) [Figure 10-30-3] to the Stop position or press the Stop button (Item 1) [Figure 10-30-4].

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WARNING

C-76439

Turning On The Remote Start Tool The preferred method for turning on the Remote Start Tool is by turning the Remote Start Tool Key (Item 4) [Figure 10-30-3] to the Run position, or pressing the Run button (Item 2) [Figure 10-30-4]. NOTE: It is also possible to turn on the Remote Start Tool on by using the Loader Key switch (Standard Panel), or pressing the Run / Enter button (Keyless Panel, but certain features of Service Analyzer will not function correctly, for example calibrations and updating of controllers. If this method has to be used for a procedure, it will be called out.

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•

AVOID INJURY OR DEATH Lift and block the machine. Check that wheels or tracks are clear. Cab ignition must be in the “STOP” position to start the engine with the Service Tool (if applicable). See machine Service Manual for more instructions. W-2792-0409

Starting The Loader With The Remote Start Tool. With the Remote Start Tool ON, it is possible to start the loader by turning the key switch (Item 4) [Figure 10-30-3] to the Start position or by pressing the START button (Item 3) [Figure 10-30-4].

10-30-2


CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Loaders) (Cont’d) Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. Remote Start Tool (MEL1563) Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-3]. The lights will indicate which flow mode the Loader is in. By repeatedly pressing the switch the Loader will cycle through variable flow, maximum flow and auxiliaries off. NOTE: Some loaders only have variable flow. Remote Start Tool (Service Tool) (7003030) Press the Aux. button (Item 5) [Figure 10-30-4]. This will cycle the auxiliaries on and off. When the light is on, the auxiliaries are active. When the light is off, the auxiliaries are inactive. NOTE: Loaders that have maximum and variable flow selections on the Left Hand Panel, will cycle from variable flow, maximum flow, and auxiliaries off. Viewing the Left Hand Panel on the Loader is the only way to determine what flow type is active. The Remote Start Tool (Service Tool) will only display that the auxiliaries are on or off. Enabling / Disabling The Traction Lock Solenoid Through The Remote Start Tool. Remote Start Tool (MEL1563) Press the TRACTION LOCK switch (Item 1) [Figure 10-30-3]. Remote Start Tool (Service Tool) (7003030) Press the TRACTION LOCK OVERRIDE button (Item 4) [Figure 10-30-4]. When the light is on, the brakes are released. When the light is off, the brakes are engaged. Relieving Auxiliary Hydraulic Pressure Through The Remote Start Tool. Loaders that have the selection of maximum flow and variable flow on the Left Hand Panel, are also capable of relieving auxiliary hydraulic pressure using the Remote Start Tool (MEL1563) only. To relieve auxiliary hydraulic pressure on the loader, press and hold the Pressure Release switch (Item 3) [Figure 10-30-3] until the loader shuts down.

10-30-3



Figure 10-30-7

Connector Location (Toolcat™ Utility Work Machine) S/N 424711001 & Above, 424811001 & Above, 520511001 & Above

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Figure 10-30-5

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P-66489

1 Lift the access cover (Item 1) and remove the cap (Item 2) [Figure 10-30-7] from the Toolcat™ Utility Work Machine harness connector. Connect the Service Tool Harness to the Toolcat™ Utility Work Machine harness connector.

P-39588

Connect the Service Tool harness to the Toolcat™ Utility Work Machine harness connector. The connector (Item 1) [Figure 10-30-5] is located in the cab on the passenger side near the fuse panel.

S/N A0W111001 & Above, A7Y711001 & Above Figure 10-30-8

S/N A00211001 & Above, A00311001 & Above Figure 10-30-6

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C-74704

1

On the passenger side, remove the floor console access cover, and connect the Service Tool Harness to the Remote Start Tool Connector (Item 1) [Figure 10-30-8].

2 P-66487

Remove the six screws (Item 1) securing the floor console access cover (Item 2) [Figure 10-30-6].

NOTE: Toolcat™ Utility Work Machines with an attachment control harness (7-pin or 14-pin); the attachment harness must be disconnected from the Toolcat™ Utility Work Machine har ness.

NOTE: The connector is located below the floor console access cover (Item 2) [Figure 10-30-6]. Refer to the Floor Cover Removal instructions in the Service manual for the procedure.

When the remote start procedure is completed, replace the Remote Start Connector cap, or reconnect the attachment control harness to the Toolcat™ Utility Work Machine harness.

10-30-4


CONNECTING AND USING REMOTE START TOOL (CONT’D) Connector Location (Toolcat™ Utility Work Machine) (Cont’d) Figure 10-30-9

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P-74705

NOTE: The Remote Start Tool (Service Tool) connection harness has two connectors (Item 1) and (Item 2). The main connector (Item 1) [Figure 10-30-9] is always used for connection to the utility work machine harness. The second connector (Item 2) [Figure 10-309] is used for attachment ACD upgrades or attachment operational diagnostics only. This connector has a cap attached to it to prevent damage or corrosion when not in use.

10-30-5



WARNING

Using Remote Start Tool (Toolcat™ Utility Work Machine)

UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP CAN CAUSE SERIOUS INJURY OR DEATH

Figure 10-30-10

With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position, the engine can be started from the operator panel inside the cab. •

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Place the key switch of the Remote Start Tool in the RUN position to disconnect the operator panel from the start circuit. Remove the operator panel key (key switch), lock the keypad with a unique password (keyless) or otherwise disable the starter before working in the engine area. W-2457-1110

1 P16117

NOTE: If both the Service Tool and the Toolcat™ Utility Work Machine are turned on an error code 77 - 48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur, and both the Toolcat™ Utility Work Machine and the Remote Start Tool will need to be turned off before continuing.

Figure 10-30-11

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Turning Off The Remote Start Tool. 5

3 On the Remote Start Tool, turn the key switch (Item 4) [Figure 10-30-10] to the Stop position, or press the Stop button (Item 1) [Figure 10-30-11].

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WARNING

C-76439

Turning On The Remote Start Tool The preferred method for turning on the Remote Start Tool is by turning the Remote Start Tool Key (Item 4) [Figure 10-30-10] to the Run position, or pressing the Run button (Item 2) [Figure 10-30-11]. NOTE: It is also possible to turn on the Remote Start Tool on by using the Toolcat™ Utility Work Machine Key switch (Standard Panel), or pressing the Enter Code button (Keyless Panel), but certain features of Service Analyzer will not function correctly using for example calibrations and updating of controllers. If this method has to be used for a procedure, it will be called out.

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10-30-6

AVOID INJURY OR DEATH Lift and block the machine. Check that wheels or tracks are clear. Cab ignition must be in the “STOP” position to start the engine with the Service Tool (if applicable). See machine Service Manual for more instructions. W-2792-0409


CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (Toolcat™ Utility Work Machine) (Cont’d) Starting The Toolcat™ Utility Work Machine With The Remote Start Tool. With the Remote Start Tool On, it is possible to start the machine by turning the Key Switch (Item 4) [Figure 1030-10] to the Start position, or by pressing the Start button (Item 3) [Figure 10-30-11]. Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-10]. NOTE: Toolcat™ Utility Work Machines only have variable flow. Remote Start Tool (Service Tool) (7003030). Press the Aux. button (Item 5) [Figure 10-30-11]. This will cycle the auxiliaries on and off. When the light is on, the auxiliaries are active. When the light is off, the auxiliaries are inactive. Enabling / Disabling The Traction Lock Solenoid Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the TRACTION LOCK switch (Item 1) [Figure 10-30-10]. Remote Start Tool (Service Tool) (7003030). Press the TRACTION LOCK OVERRIDDE button (Item 4) [Figure 10-30-11]. When the light is on, the brakes are released. When the light is off, the brakes are engaged.

10-30-7


Models 435


Figure 10-30-13

Connector Location (Excavator) The remote start tool is required when the service technician is checking the service codes. Remote Start Tool is a link between the excavator and the Service PC. NOTE: Excavators can not be started by using the remote start tool.

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Models 337 / 341 Figure 10-30-12

P-98952

Open right side cover.

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NOTE: Make all connections with the key or keyless panel in the OFF position. Remove the cap (Item 1) [Figure 10-30-13] from the excavator harness connector. Connect the service tool harness to the excavator harness connector. Connect the service tool harness communicator to the designated serial port on the Service PC.

N-23151

Open tailgate. NOTE: Make all connections with the key or keyless panel in the OFF position. Remove the cap (Item 1) [Figure 10-30-12] from the excavator harness connector. Connect the service tool harness to the excavator harness connector. Connect the service tool harness communicator to the designated serial port on the Service PC.

10-30-8


CONNECTING AND USING REMOTE START TOOL (CONT’D) Connector Location (Excavator) (Cont’d) Models All Others Figure 10-30-14

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C100717

Open right side cover. NOTE: Make all connections with the key or keyless panel in the OFF position. Remove the cap (Item 1) [Figure 10-30-14] from the excavator harness connector. Connect the service tool harness to the excavator harness connector. Connect the service tool harness communicator to the designated serial port on the Service PC.

10-30-9




On the Remote Start Tool, turn the key switch (Item 1) [Figure 10-30-15] to the STOP position or press the STOP button (Item 1) [Figure 10-30-16].

Using Remote Start Tool (Excavator) Figure 10-30-15

On the Excavator, Standard Panel - Turn the key switch OFF, Keyless panel - Press the STOP button.

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P16117

Figure 10-30-16

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C-76439

Turning On The Remote Start Tool On the Excavator, Standard Panel - Turn the key switch on, KeylessPanel - Press the Enter Code button. NOTE: If the machine has a Locked Keyless Panel, it will need to be unlocked for the panel to remain on. See SYSTEM SETUP & ANALYSIS in your Operation & Maintenance Manual. Turn the Remote Start Tool Key switch (Item 1) [Figure 10-30-15] to Run position, or press RUN (Item 2) [Figure 10-30-16]. NOTE: On Excavators, the Service Tool can only be used as an interface with the Service PC. The buttons / switches on the Service PC have no function.

10-30-10



NOTE: The remote start tool connection harness has two connectors (Item 1 and 3) [Figure 10-3018]. The main connector (Item 1) [Figure 1030-18] is always used for connection to the VersaHANDLER harness.

Connector Location (VersaHANDLER®) Figure 10-30-17

The second connector (Item 3) [Figure 10-3018] is used for attachment ACD upgrades or attachment operational diagnostics only. 1

NOTE: The key switch on the machine operator panel must be in the off position or the Remote Start Tool will not communicate with the machine.

S5046

Remove the rear cover (Item 1) [Figure 10-30-17] from the VersaHANDLER. Figure 10-30-18

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3 S7089

Connect the Remote Start Tool connector (Item 1) to the machine frame harness (Item 2) [Figure 10-30-18], located at the rear of the machine. For machines with an attachment control harness, the attachment harness connector must first be disconnected from the VersaHANDLER® harness.

10-30-11



WARNING

Using Remote Start Tool (VersaHANDLER) Figure 10-30-19

UNAUTHORIZED AND UNEXPECTED ENGINE STARTUP STARTUP CAN CAUSE SERIOUS INJURY INJ URY OR DEATH With the 7-pin connector plugged into the machine and Remote Start Tool Key Switch in the OFF position, the engine can be started from the operator panel inside the cab. •

• 4 3

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1

Place the Place the key key sw switc itch h of the Remote Remote Start Start Tool Tool in the RUN position to disconnect the operator panel from the start circuit. Remov Remove e tthe he oper operato atorr panel panel key (key (key swit switch) ch),, lock lock the keypad with a unique password (keyless) or otherwise disable the starter before working in the engine area. W-2457-1110

P16117

NOTE: NOTE:

Figure 10-30-20

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5

If both both the Servic Service e Tool and and the VersaHANDLER® VersaHANDLER® are turned on an error code 77 - 48 “Key Switch Multiple” or M7748 “Key Switch Multiple” will occur, and both the Toolcat™ Utility Work Machine and the Remote Start Tool will need to be turned off before continuing.


3

On the Remote Start Tool, turn the key switch (Item 4) [Figure 10-30-19] to 10-30-19] to the off position or press the STOP button (Item 1) [Figure 10-30-20]. 10-30-20].

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C-76439

WARNING

Turning On The Remote Start Tool. The preferred method for turning on the Remote Start Tool is by turning the Remote Start Tool Key (Item 4) [Figure 10-30-19] 10-30-19] to the RUN position, or pressing the RUN button (Item 2) [Figure 10-30-20]. 10-30-20].

• • •

NOTE: NOTE: It is also possibl possible e to turn on the the Remote Remote Start Tool on by using the VersaHANDLER Key switch (Standard Panel), or pressing the Enter Code button (Keyless Panel), but certain features of Service Analyzer will not function correctly using for example calibrations and updating of controllers. If this method has to be used for a procedure, it will be called out.

•

10-30-12

AVOID INJURY OR DEATH Lift Lift and and blo bloc ck the the mach machin ine. e. Chec Check k that that whe wheel els s or trac tracks ks are are cle clear ar.. Cab igniti ignition on must must be in the “STOP” “STOP” positi position on to start the engine with the Service Tool (if applicable). See See mac machi hine ne Serv Servic ice e Man Manua uall ffor or more more instructions. W-2792-0409


CONNECTING AND USING REMOTE START TOOL (CONT’D) Using Remote Start Tool (VersaHANDLER) (Cont’d) Starting The VersaHANDLER® With The Remote Start Tool. With the Remote Start Tool On, it is possible to start the VersaHANDLER by turning the Key Switch to the START position (Item 4) [Figure 10-30-19] 10-30-19] or by pressing the START button (Item 3) [Figure 10-30-20]. 10-30-20]. Enabling / Disabling Auxiliary Hydraulics Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the MAX FLOW / VAR FLOW switch (Item 2) [Figure 10-30-19]. 10-30-19]. Remote Start Tool (Service Tool) (7003030). Press the Aux. button (Item 5) [Figure 10-30-20]. 10-30-20]. This will cycle the auxiliaries on and off. When the light is on, the auxiliaries are active. When the light is off, the auxiliaries are inactive. Enabling / Disabling The Traction Traction Lock Solenoid Through The Remote Start Tool. Remote Start Tool (MEL1563). Press the TRACTION LOCK switch (Item 1) [Figure 10-30-19]. 10-30-19]. Remote Start Tool (Service Tool) (7003030). Press the TRACTION LOCK OVERRIDDE button (Item 4) [Figure 10-30-20]. 10-30-20]. When the light is on, the brakes are released. When the light is off, the brakes are engaged.

10-30-13


10-30-14


DIAGNOSTICS STARTING SERVICE ANALYZER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-10-1 Bobcat Service Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-10-1 MAIN MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-20-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-20-1 MONITOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1 View Machine Vitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1 WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stored Service Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vital Warnings And Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintenance Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20-40-1 20-40-1 20-40-1 20-40-1 20-40-2

SERVICE ANALYZER OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1 Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1 Changing Or Setting Default COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1

20-01


20-02


STARTING SERVICE ANALYZER

Figure 20-10-2

Bobcat Service Analyzer NOTE: To monitor, diagnose or update the software in the machine, the Service PC must be connected to the Remote Start Tool. (Refer to the Remote Start section of the machines service manual) Figure 20-10-1

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The Controller “FOUND” [Figure 20-10-2] will appear when the Service Analyzer is communicating with the machine. If an error or other pop-up screen is displayed, refer to the POP-UP MESSAGES section. C100517

Double Click on the Service Analyzer icon [Figure 2010-1].

The UPDATE AVAILABLE icon will appear when the program in the machine is a outdated version. The UPDATE all controllers icon will update the machine with the current version installed on the Ser vice PC. Updating the controller software is recommended but not necessary. If the IN ERROR icon appears, the controller has a problem and needs to be updated. The UNPROGRAMMED icon will appear when a new controller is installed. NOTE: If the machine is equipped with a known connected controller and the message NOT FOUND appears. Click the RESCAN key and if the NOT FOUND again appears, check for a wiring problem. It is normal for NOT FOUND to be displayed for controllers that are not currently on the selected machine.

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20-10-2


MAIN MENU Description Figure 20-20-1

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This is the main menu of Service Analyzer [Figure 2020-1]. By clicking on a link, different functions can be viewed or displayed. MONITOR - Allows a digital and bar graph display of some system critical components. WARNINGS - Allows viewing, saving and printing of stored codes, warnings and shutdown occurrences of vital system components and maintenance clock information (If applicable). DIAGNOSTICS - Allows diagnostics of panel buttons / lights, workgroup, drive functions, attachment control diagnostics, radio remote control diagnostics and synchronization. INSTALL - Allows updating of dealer information and adding new kits to the machine that are connected to a controller. PROGRAM / UPDATE - Allows updating software to select controllers. It also allows entry of machine’s serial number, hours (new controllers only) and enabling / disabling installed Options and Kits. OPTIONS - Allows entry of dealer information, language selection, default COM port, default output file type and default unit types.

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20-20-2


MONITOR

Figure 20-30-2

Description Monitor allows the technician to view certain vital machine sensor values in a digital and bar graph form. The technician is also able to select sensor values to be displayed in a large digital format for easier viewing. The bar graphs change colors depending on current senor state. Red - Shutdown level has been reached. Yellow - Warning level has been reached. Green - Sensor value is in the acceptable range.

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Blue - Temperature sensor is in the cold operating range, generally 21°C (70°F) and below

Monitor allows many diagnostic functions to be observed at one time [Figure 20-30-2].

View Machine Vitals Depending on the machine and controller configuration, the vital sensors available for viewing can change. Sensors with a value of NA are not applicable on the currently connected machine.

Figure 20-30-1

Figure 20-30-3

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Before Service Analyzer enters Monitor, a safety warning will be displayed. Read the safety warning and click OK to continue [Figure 20-30-1].

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The diagnostic functions can be changed on the upper split screen by clicking the drop down arrow (Item 1) [Figure 20-30-3] and clicking on the item from the list.

20-30-1


MONITOR (CONT’D) View Machine Vitals (Cont’d) Figure 20-30-4

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The diagnostic functions can be changed on the lower split screen by clicking the drop down arrow (Item 1) [Figure 20-30-4] and clicking on the item from the list.

20-30-2


WARNINGS Description Warnings allows the technician to view Stored Service Codes history, the number of total machine Warning and Shutdowns that have occurred, and adjusting of the Maintenance Clock settings (If applicable). After Warnings has been clicked, Service Codes will be displayed. Stored Service Codes

Stored Vital Warnings and Shutdowns [Figure 20-402] displays the number of times a specific alarm has occurred, the hour of the last occurrence and length in minutes that the last alarm had been active. VIEW WARNINGS and SHUTDOWNS ( Item 1) [Figure 20-40-1]. VIEW SERVICE CODES ( Item 1) [Figure 2040-2]. Allows switching between Stored Codes / Maintenance Clock information and Stored Vital Warnings and Shutdowns. Back - (Item 2) [Figure 20-40-1] and [Figure 20-40-2]. Allows technician to return to the Main Menu.

Figure 20-40-1

Save / Print - (Item 3) [Figure 20-40-1] and [Figure 2040-2]. Saves a text document of all stored machine error history. The text document contains machine model number, serial number, Service Analyzer version installed, total hours, kit/options, all stored code history sorted by controllers, Maintenance Clock information (If applicable) and vital warnings and shutdowns.

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Service Analyzer will automatically save this document to...\MyDocuments\Bobcat\Service\Software\Log\Events _ and_Warnings with the file name of [machine serial number-save date and time].txt and open it in the Service PC’s default text editor when the Save / Print button is pressed.

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When Service Codes first opens it shows the last 40 service codes of the selected controller which are listed from newest to oldest, the hour in which the code appeared, the code number, and a short description. [Figure 20-40-1]. Service Codes - [Figure 20-40-1] displays stored code history on all connected controllers and access to Maintenance Clock information (If applicable). Vital Warnings And Shutdown

Update - (Item 4) [Figure 20-40-1] and [Figure 20-40-2]. Updates the selected Warning screen. Either Service Codes or Warnings and Shutdowns. To view codes on the other connected controllers, or to view the Maintenance Clock information select the corresponding tab from the Controller and Maintenance Clock tab menu (Item 5) [Figure 20-40-1]. If the desired tab is not visible, clicking on the Controller and Maintenance Clock tab menu scroll buttons (Item 6) [Figure 20-40-1] will scroll the tab menu left and right to allow viewing of hidden tabs.

Figure 20-40-2

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5

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20-40-1


Maintenance Clock Log - (Item 8) [Figure 20-40-3]. The current service clock Length (interval) and Time Reset will be displayed. The Log will also store the most recent 20 entries on record. Once an entry is added, it can not be changed. If an entry is made and the interval is not correct, make another entry and press the Set / Reset button.

WARNINGS (CONT’D) Maintenance Clock Figure 20-40-3 1 2

To Turn On The Maintenance Clock - Press the ON / OFF button (Item 7) [Figure 20-40-3]. 3

4

5

6

NOTE: Before turning on the Maintenance Clock, make sure the Interval and the Service Type has been set.

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8

To SET / RESET the Maintenance Clock - Set the Interval level (Item 3) [Figure 20-40-3] to the hours until the next maintenance is due. Select the next Service Type (Item 5) [Figure 20-40-3] to be performed when the interval level has been reached.

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The Maintenance Clock [Figure 20-40-3] is used to inform the operator when routine servicing is required on the connected machine. Not all machines have the Maintenance Clock available. The Maintenance Tab will only be displayed if the Maintenance Clock is available for the connected machine.

Press the SET / RESET button (Item 6) [Figure 20-40-3]. A new entry should be added to the log (Item 8) [Figure 20-40-3].

MAINTENANCE Tab - (Item 1) [Figure 20-40-3]. Will show all the information associated with the maintenance clock on the connected machine. CLOCK ON - (Item 2) [Figure 20-40-3]. Shows if the maintenance clock is ON or OFF. Interval - (Item 3) [Figure 20-40-3]. This is the service interval in hours. The number entered in the interval box represents how many hours until the Maintenance Clock will expire. Next Service In - (Item 4) [Figure 20-40-3]. This shows the remaining time in hours before the next scheduled service is due. Service Type - (Item 5) [Figure 20-40-3]. This shows the next maintenance type that should be performed when the next service interval has been reached. SET / RESET - (Item 6) [Figure 20-40-3]. This will reset the Maintenance Clock according to the interval entered. ON / OFF - (Item 7) [Figure 20-40-3]. This turns the Service Clock ON and OFF. When the clock is turned on, the hours entered in the interval box will be set in the machine.

20-40-2


Diagnostic Mode - Specifies whether Engineering or Voltages (Standard) will be displayed in Service Analyzer (Item 9) [Figure 20-50-1].

SERVICE ANALYZER OPTIONS Descriptions Options allows you to change the language, communications port, the default units (Metric or English) and the diagnostic display mode.

Save Options - This will save any changes made in the Options menu (Item 10) [Figure 20-50-1]. NOTE: If Save Options is not selected, no changes will be saved or applied.

Figure 20-50-1 1

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Cancel - Exits out of the Options menu (Item 11) [Figure 20-50-1].

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Changing Or Setting Default COM Port

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NOTE: If no default COM Port, or an invalid COM Port has been set, Service Analyzer will prompt to select a valid COM Port every time the program is started. Setting the COM Port through Options and clicking Save Options will save this setting.

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6 9

To change the setting of the COM Port, click on the browse button (Item 4) [Figure 20-50-1].

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Figure 20-50-2

Dealer Name - Company Name that is displayed in Deluxe Panel Machines (Item 1) [Figure 20-50-1]. Dealer Phone# - Company Phone Number that is displayed in Deluxe Panel Machines (Item 2) [Figure 2050-1]. 1 NOTE: Dealer Name and Dealer Phone# are only sent to the machine during an update to the Main Controller, either by using Install Options and Kits or Program / Update.

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Language - Allows changing of the language displayed in Service Analyzer (Item 3) [Figure 20-50-1]. C100686

COM Port - The COM Port that Service Analyzer will communicate to the machine on (Item 4) [Figure 20-501]. Database File - This is used for troubleshooting. Do not change this value or Service Analyzer will need to be reinstalled (Item 5) [Figure 20-50-1].

Select the default COM Port from the drop-down box (Item 1) and click OK (Item 2) [Figure 20-50-2]. To apply the COM Port change, click Save Options (Item 10) [Figure 20-50-1].

Events Save / Print File - Specifies the file type that output files will be saved to. For example Save / Print Store Codes (Item 6) [Figure 20-50-1]. Log COM traffic - This is used for troubleshooting Service Analyzer Communication issues (Item 7) [Figure 20-50-1]. Units - Specifies whether Service Analyzer will display Metric or English Values (Item 8) [Figure 20-50-1].

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Service Analyzer User Guide Service Manual

20-50-2

Service Analyzer User Guide Service Manual

SYSTEM DIAGNOSTICS DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-10-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-10-1 PANELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1 Downgrade Deluxe Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-2 SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1 ACS Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1 AWS, SCPA, SJC Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1 ATTACHMENT CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-40-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-40-1 RADIO REMOTE CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1 Transmitter Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1

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DIAGNOSTICS Description Diagnostics - Diagnostics allows the ability to monitor display panel operation, drive and workgroup functions, attachment controls and the Radio Remote Control transmitter operation and re-syncing to the receiver. Figure 30-10-1

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Panels - Test panel buttons for correct operation. Some machines will also support verifying that the light indicators are functioning [Figure 30-10-1]. System Diagnostics - Verify correct operation and perform calibrations on the drive and workgroup functions [Figure 30-10-1]. Attachment Control Diagnostics - Verify attachment controls and that the attachment and auxiliary solenoids are functioning properly [Figure 30-10-1]. Radio Remote Control Diagnostics - Verify the remote transmitter is functioning properly and allows re-syncing the transmitter to a receiver [Figure 30-10-1].

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30-10-2


PANELS Description Figure 30-20-1

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Panels - Allows a test to show that contact is made when pressing the buttons on the display panel. Also on some panels, the indicator lights can be verified for correct functionality. To test buttons - On the Display Panel, the corresponding button in the Service Analyzer should turn green except the STOP button (If applicable) (Item 1) [Figure 30-20-1] when pressed. The Stop button will turn off the Display Controller when pressed. To test indicator lights - Place the machine in a state where a indicator light should be on. Check that the light is “ON” in Service Analyzer. With the light “ON” in Service Analyzer, check the machine panel for the light to be “ON”.

30-20-1


PANELS (CONT’D)

Figure 30-20-4

Downgrade Deluxe Panel Figure 30-20-2

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Remove the Deluxe Panel and install the Standard panel. When done click OK (Item 1) [Figure 30-20-4] to continue.

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Some panels are “Deluxe Panels”. If it is necessary to downgrade a “Deluxe Panel” to a Standard Panel (Keyed), click on the Downgrade Deluxe Panel button (Item 1) [Figure 30-20-2].

Figure 30-20-5

NOTE: Before performing the downgrade procedure, make sure the machine is turned on through the Remote Smart Tool. 1

Figure 30-20-3

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Enter the machines Master Password (Item 1) and click OK (Item 2) [Figure 30-20-5] to complete the downgrade procedure.

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A confirmation box will be displayed. Click Yes (Item 1) [Figure 30-20-3] to continue the downgrade procedure.

30-20-2


PANELS (CONT’D) Downgrade Deluxe Panel (Cont’d) Figure 30-20-6

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When the pop-up is displayed the downgrade procedure has been completed. Click OK (Item 1) [Figure 30-20-6] to return to the Panel Button Diagnostics page [Figure 30-20-2].

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SYSTEM DIAGNOSTICS

AWS, SCPA, SJC Diagnostics (Loaders)

ACS Diagnostics (Loaders)

Figure 30-30-2

Figure 30-30-1

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The ACS diagnostic screen will show the position of the handles, pedals, the commanded actuator movement, the actual position of the actuator, and the ability to preform an Actuator Test. The corresponding voltage is listed below each bar [Figure 30-30-1]. Green Band - (Item 1) [Figure 30-30-1]. This indicates the neutral window. The line (Item 2) [Figure 30-30-1] represents the position of the component. Yellow Band - (Item 3) [Figure 30-30-1]. This indicates the float position of the cylinder. Actuator Test - (Item 6) [Figure 30-30-1] Tests and Calibrates the Lift and Tilt Actuators. Actuator Command - (Item 4) [Figure 30-30-1]. Shows the voltage that the controller is outputting to the actuator. Actuator Actual - (Item 5) [Figure 30-30-1]. Shows the voltage corresponding to the position of the actuator.

The AWS diagnostic screen will show the joystick position and voltage, actuator position and voltage, wheel angle and wheel speed. The screen also allows you to perform the angle sensor calibration and actuator test. NOTE: Similar screens are displayed for SJC and SCPA. Angle Sensor (AWS Only) - (Item 1) [Figure 30-30-2]. Angle Sensor starts the wheel alignment procedure. See the loader Service Manual for the wheel alignment procedure details. Actuator Test - (Item 2) [Figure 30-30-2]. Tests and calibrates the lift and tilt actuators. Joysticks - (Item 3) [Figure 30-30-2]. If the joysticks are in neutral, the “crosshair” (+) should be within the box in the center. As the joystick moves the “crosshair” (+) will follow. Wheel Speed / Angle - (Item 4) [Figure 30-30-2]. This section displays the wheel speeds and (wheel angles AWS only). Actuators - (Item 5) [Figure 30-30-2]. When the actuators are in neutral, the lines should be located in the green band. Actuator Command - (Item 5) [Figure 30-30-2]. Shows the voltage that the controller is outputting to the actuator. Actuator Actual - (Item 5) [Figure 30-30-2]. Shows the voltage according to the position of the actuator. NOTE: Refer to the loader Service Manual for the setting of the wheel alignment and blocking of the loader.

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ATTACHMENT CONTROL DIAGNOSTICS

NOTE: This requires that the machine is able to operate the auxiliary hydraulics.

Description Attachment Control Diagnostics - Allows viewing of correct operation of the attachment controls, which attachment outputs and machine solenoids are active during the given command, and the software default hydraulic settings for the connected attachment. Figure 30-40-1

Machine Solenoid Outputs - Specifies which solenoids are being activated depending on the commands from the Attachment Controls (Item 5) [Figure 30-40-1]. NOTE: This requires that the machine is able to operate the auxiliary hydraulics. Default Hydraulic Settings - Specifies the default settings for the machine with the connected attachment when the auxiliaries are enabled (Item 6) [Figure 30-401].

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High Flow Default ON - High Flow will be on, but can be turned off.

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Default OFF - High Flow will be off, but can be turned on. Always ON - High Flow will always be on and cannot be turned off.

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Always OFF - High Flow cannot be enabled at anytime. C100512

Continuous Flow Group# - Specifies which type and group the attachment belongs to (Item 1) [Figure 30-40-1].

Operational - Continuous Flow is possible when commanded by the operator.

NOTE: Group# will only be displayed if an attachment is connected.

Not Allowed - Continuous Flow is not allowed with the current attachment.

Attachment Controls - Shows which switches are being commanded. The switches on Service Analyzer will turn green when the corresponding switch is pressed on the machine (Item 2) [Figure 30-40-1]. NOTE: Depending on the machine connected, the attachment controls will look different, but will represent the machine controls for attachments. Paddle Position - This will display for machines that have paddle switches. The Paddle Positions are below the attachment control they represent (Item 3) [Figure 30-40-1]. They indicate the current position of the paddle switch. ACD Outputs - Specifies which output of the attachment is active when a command from the attachment controls is given (Item 4) [Figure 30-40-1]. NOTE: ACD outputs will only be displayed if a 7-pin or 14-pin attachment is connected to the machine.

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RADIO REMOTE CONTROL DIAGNOSTICS

NOTE: The next part of the procedure is a timed procedure. If the process is not completed in 30 seconds a time-out error will occur.

Description Radio Remote Control Diagnostics - Allows the ability to verify that the switches and joysticks of the Radio Remote Control Transmitter are functioning properly. Also allows the synchronization of the Radio remote Control Transmitter to the Radio Remote Control Receiver.

Figure 30-50-3

Figure 30-50-1 1

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Transmitter Sync - Allows syncing of the Radio Remote Control Transmitter with a Radio Remote Control Receiver.

Turn the transmitter key to the Run position, then turn the transmitter key to the Start position. While holding the transmitter key in the Start position, cycle the E-STOP switch by pressing it all the way down and then turn it to release it again [Figure 30-50-3]. Release the transmitter key. When the green LED on the transmitter flashes, cycle the transmitter key to Start and release.

Transmitter Synchronization To sync the transmitter with a receiver, connect the Radio Remote Control receiver to the machine and click on Transmitter Sync (Item 1) [Figure 30-50-1]. Figure 30-50-2

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With the transmitter key off, turn the receiver key on the machine to the Remote Control position. Click OK to continue (Item 1) [Figure 30-50-2].

30-50-1


RADIO REMOTE CONTROL DIAGNOSTICS (CONT’D) Transmitter Synchronization (Cont’d) Figure 30-50-4

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The Sync should now be complete. Cycle power to both the Receiver and Transmitter, and then click OK (Item 1) [Figure 30-50-4]. Figure 30-50-5

If there is a problem in establishing a Sync, an error message [Figure 30-50-5] will be displayed and the Sync will need to be performed again.

30-50-2


CONTROLLER PROGRAMMING INSTALL OPTIONS AND KITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Options And Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing Options And Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40-10-1 40-10-1 40-10-1 40-10-1

PROGRAM / UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Update All Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Update Individual Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40-20-1 40-20-1 40-20-1 40-20-2

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INSTALL OPTIONS AND KITS

Removing Options And Kits

Description

Remove Options and Kits -Click on the check box (Item 1) [Figure 40-10-1] that corresponds to the correct Options or Kits is being removed from the machine and verify that all other Options or Kits equipped on the machine are selected, then click the SEND TO MACHINE button (Item 2) [Figure 40-10-1] to update the controller.

Install Options and Kits will allow updating and removal of machine options and kits. Install Options and Kits can also be used to send Dealer Information, that was set in Service Analyzer Options, to the machine. Figure 40-10-1

NOTE: If an Option or Kit is not checked that is installed on the machine, the Option or Kit will not function and error codes could occur. Send Dealer Information to the machine -To send Dealer Information to the machine, verify the correct Options and or Kits are selected and then click SEND TO MACHINE (Item 2) [Figure 40-10-1] to update the controller.

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Figure 40-10-1

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The Install Options and Kits equipped checklist will vary for each machine. Installing Options And Kits To Add an Option or Kit -Click on the check box (Item 1) [Figure 40-10-1] that corresponds to the correct Options or Kits that have been installed on the machine, then click the SEND TO MACHINE button (Item 2) [Figure 40-101] to update the controller. NOTE: If an Option or Kit is checked that is not installed on the machine error codes could occur.

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The Options and Kits will now be installed [Figure 40-101].

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PROGRAM / UPDATE Description PROGRAM / UPDATE - Allows the ability to update all controllers, update individual controllers, set options and kits, set the machine serial number, set the machine hours and update dealer information if the main controller is updated. Figure 40-20-1

2

Controllers marked “IN ERROR” will need to be reprogrammed. The most likely causes of this error is that an update to the controller was interrupted, or during initialization the wrong controller type was selected. Sometimes it may be necessary to disconnect power for 30 seconds from the controller before attempting to reprogram the controller. Controllers marked “UNPROGRAMMED” are generally new initialized controllers that need to be programed and calibrated as required before full machine functionality will be available. “UPDATE AVAILABLE” and “‘DELUXE DISPLAY PANEL UPDATE” - The software currently loaded on the controller has a newer version that can be installed. Update All Controllers

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UPDATE all controllers - To update all controllers which have an update available, click on UPDATE all (Item 1) [Figure 40-20-1].

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Program / Update shows which controllers are “FOUND” on the machine, which controllers have an “UPDATE AVAILABLE”, which controllers were “NOT FOUND”, which controllers are “IN ERROR” and which controllers are “UNPROGRAMMED” [Figure 40-20-1]. Controllers marked “NOT FOUND” may or may not exist on the connected machine. It will need to be determined if the “NOT FOUND” controllers exist on the machine. If a “NOT FOUND” controller does exist on the machine, then the following procedure should be done. 1. Check all connections from the Service PC to the connected machine for proper connection. 2. Click on “RESCAN” to recheck for connected controllers. 3. Disconnect the controller in question for 30 seconds and then click “RESCAN”. 4. Refer to the machines electrical schematic and check the following: a. Fuses that connect power to the controller. b. Check to make sure that the connector pins are free from moisture, corrosion and pushed back pins. c. Look for possible broken or rubbed through power, ground or communication wires. d. Check the power, ground and communication wires for shorts and continuity using a multi-meter.

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PROGRAM / UPDATE (CONT'D)

Figure 40-20-3

Update Individual Controllers UPDATE Individual Controllers - To update an individual controller, click on the blue controller name (Item 2) [Figure 40-20-1]. NOTE: Some updates to an individual controller may also require that another controller is also updated. This will be done automatically if required, and another Programming pop-up will be displayed showing which other controller is also being updated. Figure 40-20-2

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If the selected controller is already up to date there will be a prompt [Figure 40-20-3] stating that the controller is up to date and selecting yes will re-send the information to the controller

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2 Figure 40-20-4

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4

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If the machines Main Controller is selected, the following can be changed and sent to the machine: •

Serial Number (Item 1) [Figure 40-20-2]

•

Hours (Less than 1 hour) (Item 2) [Figure 40-20-2]

•

Options and Kits (Item 3) [Figure 40-20-2]

•

Dealer Information (Set in Options)

2 C100651

When everything has been set accordingly, Press the SEND TO MACHINE (Item 4) [Figure 40-20-2] button to begin sending the information to the Main Controller. If a Secondary Controller is selected, the update process will start automatically if there is an update available.

When Service Analyzer begins communicating to the selected controller, a progress bar pop-up will be displayed. The upper text (Item 1) [Figure 40-20-4] states which controller is currently being updated, and what serial number is being sent, if the Main Controller is being updated. There will be different messages (Item 2) [Figure 40-20-4] at the bottom to indicate what process Service Analyzer is performing to the selected controller. Once the update has completed, Service Analyzer will display COMPLETE. When all updates are complete, clicking on the BACK button (Item 5) [Figure 40-20-2] will allow Service Analyzer to return to the Main Menu.

40-20-2


SERVICE ANALYZER POP-UPS POP-UP MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose Machine Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50-01

50-10-1 50-10-1 50-10-1 50-10-1 50-10-2 50-10-2 50-10-2 50-10-2


50-02


POP-UP MESSAGES

Select Port

Description

Figure 50-10-2

Pop-up messages will appear when Service Analyzer detects a problem, needs further user input, or to notify the user of a process being preformed. Error Figure 50-10-1

C-85325

If the Select Port pop-up displays when starting Service Analyzer, a default COM Port has not been set or the COM Port has been set incorrectly [Figure 50-10-2]. NOTE: Clicking Cancel will not allow communication with the Service PC.

C100704

If the Error pop-up displays [Figure 50-10-1], the computer or the remote start tool is not connected, the key isn't on, or a fuse is open. NOTE: Clicking Cancel will allow the program to be entered, but Service Analyzer will not be able to communicate with the machine.

Select a valid COM port from the drop down menu and click OK. NOTE: Refer to Service Analyzer Options to set a default COM Port, so the Select COM Port Menu screen does not appear when starting Service Analyzer.

50-10-1


POP-UP MESSAGES (CONT’D)

NOTE: Selecting the CORRECT controller part number is very important. If an incorrect controller part number is selected, the controller may become unserviceable.

Choose Machine Type Figure 50-10-3

Enter Serial Number Figure 50-10-5

1

C-85326

If a new controller is installed, a previous attempt to upgrade software failed, or a controller failed, the Choose Machine Type pop-up may appear [Figure 50-10-3].

C100698

Select the correct machine type and click OK.

If Service Analyzer is unable to determine the machine serial number, the Enter Serial Number pop-up (Item 1) [Figure 50-10-5] will be displayed.

NOTE: Selecting the CORRECT machine controller type is very important. If an incorrect machine controller type is selected, the controller may become unserviceable.

Programming Figure 50-10-6

Choose Part Number Figure 50-10-4

C100651

Service Analyzer will update the controller with the information entered [Figure 50-10-6].

C-85327

If Service Analyzer does not recognize the Controller Part Number, the Choose Part Number pop-up may appear [Figure 50-10-4]. The Controller Part Number can generally be found on the controller. Select the correct Part Number and click OK.

50-10-2


ALPHABETICAL INDEX ATTACHMENT CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30-40-1 CONNECTING AND USING REMOTE START TOOL . . . . . . . . . . . . . . . . . . . . . . . . . .10-30-1 DIAGNOSTICS . . . . . . . . . . . . . . . . . . . 30-10-1 INSTALL OPTIONS AND KITS . . . . . .40-10-1 MAIN MENU . . . . . . . . . . . . . . . . . . . . . 20-20-1 MONITOR . . . . . . . . . . . . . . . . . . . . . . 20-30-1 PANELS . . . . . . . . . . . . . . . . . . . . . . . .30-20-1 POP-UP MESSAGES . . . . . . . . . . . . .50-10-1 PROGRAM / UPDATE . . . . . . . . . . . . .40-20-1 RADIO REMOTE CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30-50-1 REMOTE START TOOL (SERVICE TOOL) KIT - 7003031 . . . . . . . . . . . . . . . . . . . . . . .10-20-1 REMOTE START TOOL KIT - MEL1563 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-10-1 SERVICE ANALYZER OPTIONS . . . . 20-50-1 STARTING SERVICE ANALYZER . . . . 20-10-1 SYSTEM DIAGNOSTICS . . . . . . . . . . .30-30-1 WARNINGS . . . . . . . . . . . . . . . . . . . . .20-40-1

INDEX-01


Service Analyzer User Guide Bobcat Tools

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