S.RAJARAM
[email protected] [email protected]
B.COM, MBA
91-9843669767
SAP Certification Role SAP Certified Certified Solution Solution Consultant Consultant Supply Supply Chain Chain Managemen Managementt - Order Fulfillment Fulfillment with mySAP ERP 2004 Software Components SAP ECC 5.0
RESUME Objective
In pursuit of a growth oriented career in SAP SD functional m odule consulting and project implementation.
Experience Summary
Three and half years of domain domain experience, comprising comprising two and half years of experi experience ence in Opera Operatio tions, ns, underw underwrit riting ing and Sales Sales and Distri Distribut bution ion of life life insura insurance nce (at ICIC ICICI I Prud Pruden enti tial al Life Life Insu Insura ranc nce e and and Reli Relian ance ce Life Life Insurance) Insurance) in India. Currently with 14 months of experience as territory executive-sales for distributors of automotive products and after-sales service market penetration. Core Core streng strengths ths are are probl problem em sol solvin ving, g, commun communicat ication ion techni techniques ques,, clients clients’ ’ need/require need/requirement ment analysis, analysis, consultative/ consultative/solutio solution n based selling, selling, negotiating negotiating deals and agreements and team selection, team building, and guidance to increase the team’s efficiency.
Work Experience
(Domain)
Territory Executive – Sales current)
(May 2007 to
Visaa Diesel Technologies, Chennai, Authorised Distributors of BOSCH, TATA-HOLSET Automotive Products. Responsibilities held at VISAA DIESEL D IESEL TECHNOLOGIES: TECHNOLOGIES: •
To improve trade relations with business players in the market including Distributors, Retailers and End users (Transport (Transport Fleet Owners).
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To facilitate warranty approvals, approvals, processing and follow-up for credit memos for the same through Bosch Warranty System (BWS) a SAP based warranties’ claim and approval process.
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To conduct advertisement, awareness campaign and ‘service week’ to promote sales. Area of Operation: Coimbatore District.
Other responsibilities held include: SALES MANAGER (Tier-Agency Channel: building and managing a team of Insurance Advisors (agents)) at M/S. Reliance Life Insurance Company Ltd Reliance ADAG – Reliance Capital group Company. Coimbatore Region. (since Feb 2006 - April 2007) Responsibilities held at Reliance Life Insurance CO.LTD.
Brief description of task 1.Identifica 1.Identification tion and Recruitm Recruitment ent of 30-member 30-member Quality Quality Team of Financial Financia l Advisors 2. Trainings Trainings and motivating the Advisors on IRDA Regulations Interp rper erso sona nall Skil Skills ls like like Comm Commun unic icat atio ion n Inte selling techniques Product Knowledge Competitive Information & comparisons
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3.Carry out market segmentation for effective penetration Sales Manager Tied Agency Module
4.Monitoring and reviewing Advisors’ performance 5.Regular Customer interactions for achievement of Standardisation. Key Performance Indicators Each Financial Advisor’s Productivity based on: Value [Weighted Received Premium] No of Cases / No of Lives Covered Quality of sales w.r.t Persistency Product Mix, Business Mix Flawless documentation for faster issuance
Advisor Retention
Strategic Sales Planning
Escalation of of qu queries fr from th t he Ad Advisors an and en ensuring to t otal Customer Care & Support to the Agents in solving grievances.
Condu Conducti cting ng period periodica icall meets meets within within the Team & with with the Mana Ma nage geme ment nt,, mine mine & impl implem emen entt vari variou ous s tech techni niqu ques es to improve the results of the Team.
Special Achievements
1. Had clocked in 10 Lives (no. of Policies) and a Weighted Received Premium of Rs.1Lakh with one Advisor in Team in the month of March 2006. 2. My Team Team of Advisor’s had sourced 20 Policies (Lives to be Assured) for Reliance Life’s Innovative Plan ‘Connect 2 Life’ in the month of September September 2006.
Customer Service and Operations Executive at ICICI PRUDENTIAL LIFE INSURANCE CO. LTD (since May 2005 to JANUARY 2006) Responsibilities held
Brief description of task •
Underw Underwrit riting ing of Life Life Insur Insuranc ance e Propos Proposals als for Sum Assured up to the limits of Rs.2 Lakhs;
(Underwriting Process includes Initial scrutiny of New Proposals, initial data entry into Networked Software AS 400 (LIFE ASIA) of IBM, underwriting and approval for issuance for proposals up to the Sum Assured of Rs.2 Lakhs.) Lakhs.)
Executive - Customer Service & Operations
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Prep Prepar arat atio ion n of Dail Daily y BRS BRS Repo Report rts s conciliation) and scrutiny of the same.
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Cust Custom omer er Serv Servic ice e Exec Execut utiv ive e for for bran branch ch Walk-i alk-ins ns Customers (customers’ satisfaction apprised based on TAT)
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ReRe-
One One Point oint cont contac actt betw betwee een n Bran Branch ch Sa Sale les s forc force, e, Customers and Central Issuance and Underwriting. Impart Company’s product Training to new peer group executives. To Download and Train the Sales Force on the best industry practices and to inculcate the need to follow the Guidelines issued by the Co. To concur with the Central Departments for issues and specific queries of customers and to serve them with a faster Turn-Around Time (TAT)
Special Achievements at ICICI PRUDENTIAL LIFE 1. Was awarded “HOWZAAT” “HOWZAAT” a certification certificatio n of Appreciation from Regional Manager Operations for suggesting and implementing of an On-line ‘Ready Reckoner’ of all jargons, and industry specific acronyms used at ICICI Pru Life. Life. 2. Have Cleared the Entry Level Career Progression Qualifying Test Test With 92% marks. 3. Had Approved Underwriting limits of Rs.2, 00,000 Sum Assured Limits for new proposals. MBA-‘summer internship programme’
(Ban (Bank k
Relationship Executive for Selling ICICI Bank’s Business Banking Financial Products including Business Current Accounts, Business Loans and Business Overdraft. (since June 2004-January 2005, a summer internship program of MBA)
Personal Details Present & Permanent Address
: New No.12 Old No.78-B Sri Krishna Nagar, Chokkampudur Road Coimbatore: 641 001 Phone: 0422-2472101
Date of Birth
: 23rd October 1981
Passport Number
: G2394719
Languages known
: English, Tamil and Hindi [To speak, write & read] Telugu & Kannada [To speak ]
Marital Status
:Single
valid till-04/04/2017
Educational Qualification MBA Finance Finance & Marketing Marketing (Full (Full Time) Time) April April 2004 2004 at Shri Shri Nehru Nehru MahaVi MahaVidy dyala alaya ya,, Bharathiar University, Coimbatore. Aggregate percentage: 63% B Com (Full Full Time) ime) April pril 2002 2002 at GRD Colle ollege ge University,Coimbatore. Aggregate percentage: 68%
Coimba imbato torre
Bhar harathi athiy yar
Higher Secondary: 93%, Matriculation: 79%
Computer Skills
:
MS Office and Windows Operating System
Declaration I hereby declare that all the above furnished details are true. References Furnished Immediately Upon Request.
Place:
S.RAJARAM
