Launc La unch h Opt ptim imiz iza ati tion on Qua uali lity ty Assu As sura ranc nce e fo for r SAP Clo loud ud Sol olut utio ions ns SAP internal and partner use only
Launch Optimization for Cloud Solutions Collaboration for Success
A
Customer
B B C
Partner SAP SUCCESS!
Business experience Vision Brand Culture
A
SAP Success
Project delivery Implementation Tools Skilled Resources Industry Expertise
C
SAP Solution, Platform and Support Best Practices and Methodology, Innovation Governance, Scoping, Trusted Advisor
Launch optimization for cloud solutions What is it?
Holistic set of QA Reviews by SAP at key stages of the project (for both SAP led and Partner led projects) SAP provides recommendations for appropriate risk‐ mitigation activities to the Partner and Customer
Service is sold to the Customer by Partner or SAP
Service is delivered by SAP to the Customer
Key Trends: Today and Beyond
In 2014 over
65% of SAP
public cloud (SaaS) implementations were performed by partners
Gartner recommends that
8-10%
of the project
budget is allocated to Quality Assurance activities
Approximately
20% of
software implementations fail due to underestimation of risks and challenges
Launch Optimization for Cloud Solutions What’s in it for You, our Partner?
Reduce
Reduc e ris k, delivery time & cost throu gh s tandardized governance activities and independent quality assurance reviews
Simplify
Simplify your customer projects by accessing best practices fr om SAP and acros s th e SAP Partner network
Focus
Unlock
Focus on the quality of implementations to build Partner reputation, expertise and customer subscr iption r enewals
Unlock the value of your Customer’s investment through collaboration between the best resources from both SAP and t he Partner
Launch Optimization for Cloud Solutions Optimal comb ination of Governance and Quality Ass urance to su pport Success QA Review Review project setup, governance model, and project schedule Project Governance Scope validation and assist with project preparation
QA Review Review solution design, integration, and data migration Approach Project Governance Recommendations for data migration, integration, and configuration planning
QA Review Review testing results, go-live readiness, and adoption readiness Project Governance Recommendations for cutover, Go/No-Go decision and handover to Support QA Review Review solution configuration, integration, data migration, testing approach, and cutover planning Project Governance Recommendations for solution integration, testing and adoption planning
Note: QA scop e identifies and documents but does not remedy issues and risks
Launch optimization for cloud solutions Fully aligned with SAP Launch Methodology for Cloud Solutions
Project Success
Project Success
Project Success
Project Success
Launch optimization for cloud solutions Details – Project Preparation and Governance Review The Project Preparation & Governance Review ensures the project is set up correctly to facilitate a smooth start and solid foundation.
1 PROJ EC T PREPARATION & GOVERNANCE REVIEW
QA Revi ew Assess project set up, governance structure, and project schedule for completeness and appropriateness.
Project Governance Ensure partner uses approved materials and implementation approach with trained consultants. Ensure clear definition of what is in scope and out of scope and which deliverables and tasks are the customer’s responsibility.
Project Success
Launch optimization for cloud solutions Details - Design Review The Design Review ensures the solution, integration, and data migration design, defined based on the customer requirements, meet the best practices standards and can be upgraded without issues.
2 DESIGN REVIEW
QA Revi ew Assess project performance, governance, adoption plans, and data migration plan. Assess solution design, planned configuration, integration, and data migration approach.
Project Success
Project Governance Ensure partner uses approved materials and implementation approach with trained consultants.
Launch optimization for cloud solutions Details - Solution Review The Solution Review ensures the solution configuration, integration, configuration/development and data migration execution meet the best practices standards and can be upgraded without issues.
3 SOLUTION REVIEW
QA Revi ew Assess project performance, governance, adoption status, and testing plan. Assess solution design, completed configuration, integration, and data migration progress.
Project Success
Project Governance Ensure partner uses approved materials and implementation approach with trained consultants.
Launch optimization for cloud solutions Details - Readiness Review The Readiness Review ensures that the customer is ready for the final project activities to bring the solution live. This includes solution readiness (functional, integration, and data) and adoption readiness.
4 READINESS REVIEW
QA Revi ew Assess project performance, go-live readiness, adoption readiness, and testing results. Assess solution in terms of cutover and adoption rea diness.
Project Governance Project Success
Ensure partner uses approved materials and implementation approach with trained consultants. Provide input for the Go/No-Go decision based on the solution, data and adoption readiness. Facilitate the Handover to Support process.
Launch Optimization for Cloud Solutions Pricing
Partners can use the Launch Optimization Pricing Estimator tool to estimate the cost and request a formal quote for Launch Optimization The pricing is fixed fee/effort pricing based on the following deal criteria: • • •
Fixed effort for each product in scope # of subscriptions sold (maximum limit of 15,000 for HCM and 500 for C4C) Country where project takes place
Deals that fall outside the Fixed Effort require a custom quote by SAP
Process – How to Order – Launch Optimization Services Customer
PE Partner
SAP
Using Estimator Tool for Launch Optimization
Send Request with fill ed Estimator Tool to SAP at:
[email protected]
Check Quote discu ss with customer and get documents signed by customer
Data needed: Partner contact information, Customer Name and Address and customer contact
Review Data and Materials and enter Opportuni ty and prepare quote
Send Quote with necessary legal documents to be signed by customer/partner
Customer sign the contract documents for the service
Check Order
Order LO and send appropriate documents to SAP Deliver LO Service based on SOW Get LO Service and do QA with SAP for project Check SAP Invoice and Invoic e Customer
Invoice Service to Partner
Get Invoice from partner
Launch Optimization Services – Where to go for more information Partner Edge on SF HCM and Cloud for Customer Implementation Pages.
