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Risk Management Plan I.
Introu!tion A. Internal "n#ironment "n#ironment EAC Pharmacy is a private retail drugstore which seeks to deliver quality and affordable medicine to the public with the main purpose of improving the health of the Filipino people. Our mission is to provide the right medicine to the right people with the right dose and strength at the right time with the right route and giving the right informations. e envision ourselves as a nationally recogni!ed retail drugstore dedicated to the pursuit of good service for the advancement and welfare of human life. EAC Pharmacy is located at "uilding #$ # th Floor Emilio Aguinaldo College% &&&'$&&&# (an )arcelino (t% Ermita% )anila% Philippines with the license number . Organizational Organizational Chart Chief Pharmacist
Senior Pharmacist
Junior Pharmacist Pharmacist
Junior Pharmacist Pharmacist
Risk Management $eam
Contact Information:
%. Risk Management A&&roa!h
C. Risk Management Ob'e!ti#es (eneral Ob'e!ti#e) Ensure the safety% efficacy% and quality of drug products they engage with in order to protect public health. S&e!i*i! Ob'e!ti#es
S&e!i*i! &. *o stop or prevent
Parti!ular *o stop or prevent the
KRA ,o counterfeit drugs
KPI -p to date list of
the procurement of
procurement of
both imported and
recorded and
counterfeit drugs.
imported+ local
local products will
documented
counterfeit drug
enter the drug store.
counterfeit drugs from
/. *o prevent or stop
products. Compliance to 0ood
,o counterfeit drug
the FA. ,o complaints or
dispensing counterfeit
ispensing Practices.
products dispensed to
reports about
consumer.
counterfeit medicine.
drugs.
D. Data +o!k Point
October 2016
February 2017
June 2017
October 2017
II.
Risk Ienti*i!ation *he 1)P team evaluated that the following risk are factors that may affect the accomplishment of our general ob2ective in no particular order3 •
)edication Errors 4 5ncludes human error% personal error and other factors affecting the dispensing of the
•
•
medication. ispensing with no Prescription 4 Applicable for prescription drugs. Counterfeit rugs
4
fake
medicine.
5t
may
be
contaminated or contain the wrong or no active •
ingredient. ,oise and istraction 4 includes environmental barriers
•
that can lead to misunderstanding 6ocation 4 refers to the place in which the drugstore is
•
located and if it is accessible or not. Availability of Pharmacist and staff 4 5ncludes shifting and scheduling of the attending pharmacist in the
•
dispensing area. 1ecording of Adverse rug 1eactions 4 5ncludes
•
reporting of A1 from the patients. (anitation 4 5ncludes cleanliness% orderliness
and
organi!ed place for dispensing medication.
Prioritizing the Risk Rate
A#erage
Risk RPh RPh - RPh RPh / )edication Errors / & / / .01 ispensing with no Prescription / / & / .01 Counter*eit Drugs ,oise and istraction & / & / .1 6ocation & & ' / .01 .-1 Availability of Pharmacist 7 (taff & / & & 1ecording of A1 / / ' & (anitation & / & & .-1 $able 1. %ase on the e#aluation, 2e agree that the !ounter*eit rug has the highest risk that may greatly a**e!t the general ob'e!ti#e.
"4&e!te Out!ome ,o counterfeit drug product should
•
0athering of list of counterfeit enter the pharmacy
•
drug products from the FA 1ecording and documentation of suspected or identified counterfeit
• •
drug products in the pharmacy Evaluation of product ouble checking
ispensing of products ,o counterfeit drug 1e$checking of ordered medicine • dispensed to the patient in list if presumed to be counterfeit
should
drug. •
%. %ene*it risk assessment P+A3
%"3"5I$
RISK
Procurement of drug product
Ensure that there will be
•
,eeds of careful
•
evaluation *ime consuming ,eeds of up to
no counterfeit drug will enter the pharmacy.
•
date
list
of
counterfeited ispensing
,o
counterfeit
drug
dispensed to the patient
• •
drugs *ime consuming 5nconvenience to the patient.
The individual identifying the risk will immediately notify the project managers. The individual notied will assess the risk situation. If
be
re!uired" the project managers will identify a mitigating strategy" and assign resources as necessary. The project risk manager will document the risk factor and the mitigating strategy.
3ote 6 aitional risk &lan777777 Justi*i!ation *or all risk ienti*ie
I8. Risk Communi!ation *he establishment will conduct a monthly meeting to evaluate and assess the risk management plan and provide a printed copy of the plan to inform or remind the members and to do an emergency meeting if there is a risk that needs an immediate action.
9. Risk Monitoring an Management "#aluation s :Periodic monitoring of identified risks :Criteria where evaluation is needed :hen 1)P revision is required
