Individual
Assignment
RESEARCH COMPUTING
METHODS FOR AND TECHNOLOGY
Name
: Chong Yeong Dee (TP 0255!"
In#a In#a$e $e Co%e Co%e : UC2F UC2F&' &'02 02 ( (IS IS"" Mo%)*e Mo%)*e Co%e : CT0+,-./5-2-RM CT0+,-./5-2-RMCT CT D)e Da#e
: . NOEMER 20&'
Le1#)e
: HEMALATA ASUDAAN
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Executive Summary With the number of population increasing in city, where it leads to the increment of vehicles. The sufficient of parking spaces for the cars has become a big challenge for all the businesses. This paper will identify the common problems faced nowadays in the shopping malls in Malaysia. An idea (smartphone application will be proposed for customers to book parking space before going to the shopping mall, check the availability of parking spaces for certain shopping malls pay the parking and enhance the payment for the parking facilities, to overcome the parking problems. This application will integrate the parking facilities, where drivers can book the parking space, pay the parking fees, avoid from wasting time and petrol in searching optimal parking space. The application is to benefits the drivers to shopping malls and also enhance the service !uality of a shopping mall.
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Contents Title" Integrated #mart $hone Apps for #hopping Mall $arking.....................................................% &.'
Introduction...........................................................................................................................
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$roblem #tatement................................................................................................................*
).&
Insufficient of parking spaces respond to the growth of population.................................*
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+istance of parking spaces to the entrance shopping mall...............................................*
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Time consuming in searching parking space....................................................................*
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ommon issues on the -iosk machine.............................................................................
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Aim......................................................................................................................................./
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0b1ective.............................................................................................................................../
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2esearch 3uestions...............................................................................................................4
.&
+omain 3uestions.............................................................................................................4
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Technical !uestions...........................................................................................................4
*.'
2esearch design....................................................................................................................5
*.&
0bservation.......................................................................................................................5
*.&.& *.)
#ample !uestions for !uestionnaire...............................................................................5 0bservation.....................................................................................................................&%
*.).&
$rocess of observation.................................................................................................&%
*.).)
0bservation details......................................................................................................&%
*.).%
0bservation hecklist.................................................................................................&*
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$ersonal 2eflection 6 onclusion......................................................................................&
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2eferences...........................................................................................................................&/
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Title: Integrated Smart Phone As !or Shoing "all Par#ing 1$% Introduction This is a descriptive research on the parking behavior and common parking issues facing by the drivers in a shopping mall. #hopping center is consider as a commercial building that provide a trading environment for buyers and sellers. The preparation of facilities is one of the ke y elements that going to affect the service !uality that providing to visitors and users. The first service that shopping mall provide to the shoppers is the parking facility. The ability to the shopping mall in providing sufficient and convenience parking system has become a challenge for them. As the number of population growing in an urban area such as city, and the urbani7ation has led to the increasing of travel demand, parallel with the increasing of number of transports. The insufficient of number of parking spaces problem has raised according to the increment of population. #ome shopping malls provided season parking pass that offering cheaper parking chargers for the working in the shopping malls, and reserve a parking space. 8ut, this is only for the permanent workers that working in the shopping mall. When a customer goes to the shopping mall, his9her does not know the availability of the parking spaces. :e9she might spent up minutes or hours to get a parking space.
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2$% Pro'lem Statement 2$1
Insu(cient o! ar#ing saces resond to the gro)th o! oulation
The increasing of motor vehicle amount has led to parking problem is increasing outstanding, especially for urban central area. (Wu, )'&& This statement also stated in another research paper; The 2esearch on 0ptimal $arking #pace hoice Mod al in $arking
2$2
*istance o! ar#ing saces to the entrance shoing mall
#mith and 8utcher defined that the criteria to determine level of parking facility service performance is based on the walking distance to the destination from the parking space. According to the study of #tephen M. #utherland from =niversity of 0klahoma, customers will only visit various shops that near to the entrance of their parking space and the estimated average walking distance will traverse is appro>imate %'';'' feet. ustomers will favor the parking space that nearby the entrance, so the parking space that far away from the entrance will be ignored. This statement simply means that the total amount of parking spaces and the division of entrance should be within a ratio. 8ut, when there are too many entrances in a parking lot, it might confuse the customers and may not remember where they parking their car.
2$3
Time consuming in searching ar#ing sace
ist for assist drivers to get an empty parking space. @specially during the peak hours, like lunch hour, weekend or sales
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period, we can easily find out the insufficient parking spaces that nearby the restaurant. ustomers might linger in the parking lot for a period of time to get a parking space. ot only that, the e>isting car parking system in Malaysia usually re!uire the drivers to find the parking space by themselves without providing the details direction toward the available parking space. (#oh hun -hang, )'&' owadays, most of the parking malls have multiple level of parking lot, customers may come across the difficulty in looking for an empty parking space in the large car park. This statement also supported by another researchers for the Innovative #mart ar $ark #ystem (i#A$#. The researchers claim that multi;level car park is still using in Malaysia, even better technology such as sophisticated car park system has already invented in other countries.
2$&
Common issues on the ,ios# machine
The parking system that we using currently with time printed on the ticket can easily go lost or get damaged and become unreadable in the payment kiosk machine. #o, the particular customer has to pay for a greater amount for the forfeit of losing the ticket. Another issue is the timing of the operation in paying the parking charges. The time of !ueuing, machine only accept coins or notes, which force the customer to find someone to e>change the money and the time for the ticket printing. (Biuliano 8enelli
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3$% Aim @valuate the parking behavior of drivers in parking lot, propose an idea (application which can helps users to check the parking spaces availability shopping malls and reserve the parking spaces that could save their time and money in searching for optimal parking space that near to the shops they wanted to visit. A parking space can be booked through the application from anywhere with internet connection, users can know the parking spaces left before they going to a shopping mall. $arking details will be storing in the application, user can retrieve it when needed. The ob1ective of the application is to convenience the users when they park their car in the shopping mall.
3$1 .'/ective 0 0 0 0
Identify the current parking system in shopping malls. @valuate how customers searching for a parking space in shopping malls. @nhance the payment of parking system in shopping malls. #ave time for customers in searching parking slot.
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&$% esearch uestions &$1
*omain uestions a Investigate the processes involved when a customer go to shopping malls to parks his or her car. b Identify the issues reported when the parking system failure. ( @>ample, money note re1ected, parking card cannot be read c Identify the payment methods that user favor. d To e>amine the methods of presenting the proposed parking system. (@>ample, -iosk, smartphone, tablet e 2esearch on the integration of parking facilities. (@>ample, book parking, find parking, pay parking all in one.
&$2
Technical 4uestions a Identify the hardware, software that re!uired for the proposed system. b +etermine the most effective method to overcome the issues reported with the support of technology. c ollect the user e>pectation and choose the suitable development tools for the proposed system. d Identify the approaches in doing the online payment.
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+$% esearch design In this descriptive research paper, observation and !uestionnaire data gathering methods will be practiced to collect the !uantitative data. The sampling respondents will be the car drivers that drive to shopping malls. #tratified sampling method is using in this research. The respondents are divided into % categories which is the customer, staff and others. This % groups of people the primary users that using the parking facility provided by shopping mall. The !uestionnaire will be distributed to the sampling through the internet or physical paper. 0pen;ended and close;ended !uestions will be prepared in the !uestions based on the ob1ective of that !uestion. In order to conduct the observation, we will prepare few checklists for observe different situations or areas in the shopping malls, for e>ample the checklist for parking payment and checklist for parking behavior. C$articipant as observerD type of observation will be practiced in the observation process. The behavior of respondents will be recorded down to produce a narrative account type of report.
+$1 .'servation +$1$1 Samle 4uestions !or 4uestionnaire 3uestion &
Answer "
What is your role when you going to shopping mallE
a ustomer b #taff (#kip !uestions ),% and proceed to !uestion c 0thers " FFFFFFFFFFFFF
0b1ectivity
To categori7e the common users that using the parking facility of a shopping
"
mall.
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3uestion )
Answer"
0b1ectivity
:ow often you go to shopping mall in a weekE (8y driving a car
a b c d
0nce a week ) to % times a week More than % times a week 0thers" FFFFFFFFFFFFFF
Investigate how often customer go to shopping mall a nd use the parking facility.
"
3uestion %
Answer"
0b1ectivity
:ow many hours you spend in the shopping mall for every time you visitE
a b c d
Identify how long time the customer stay in the shopping mall.
"
3uestion
Answer"
2ate the level of satisfaction of parking facility that provided by shopping malls.
Gery satisfied
#atisfied
eutral
+issatisfied
Gery
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+issatisfied
0b1ectivity
Identify the level of satisfaction of users toward the current parking facility in
"
shopping malls.
3uestion *
+o you ever e>perience any issue(s with the current parking facility in shopping mallE
Answer"
a o b Hes ($lease mention the issue(s for future improvement. Issue &" FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF Issue )" FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF Issue %" FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
0b1ectivity
ollect the feedbacks from users of the current parking facility.
"
3uestion
Answer"
Would you prefer to pay the parking charges other than cash notesE
a Hes ($lease proceed to !uestion / b o
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0b1ectivity
To e>amine do the users can accept to pay the parking charges by using another
"
paying method in shopping malls.
3uestion /
+o you agree that paying the parking charges in prepaid account is better than cash noteE
Answer"
#trongly agree
Agree
eutral
+isagree
#trongly +isagree
2eason (if any" FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
0b1ectivity
To observe the level of acceptation of users toward the prepaid paying method
"
for paying the parking charges in shopping malls.
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+$2
.'servation
0bservation is a fact finding method that observe the current procedures of a particular area or situation and give you a better understanding of what is actually happening.
+$2$1 Process o! o'servation &. Identify the particular area to be observed In this study, the area that we going to observe is the parking facilities that provided by shopping malls and the human behavior of using the parking facilities. ). 0bserve the process of driver parks car 2ecord the parking spaces that most flavor by the drivers, calculate the time taken for drivers to park their car, observe the payment process of paying parking charges. %. Make a conclusion onclude all the result of observation and prepare a conclusion for based on the result.
+$2$2 .'servation details &. 0bservation of parking behavior Who When Where What Why
ustomers and staffs of a shopping mall. );)/959)'& (&&am;5pm $arking area $arking behavior To identify the parking behavior of the users.
(0b1ective :ow
0bserve where the users like to park.
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). 0bservation of parking facilities Who When Where What Why
ustomers and staffs of a shopping mall. );)/959)'& (&&am;5pm $arking area $arking facilities provided by shopping mall. 2ecogni7e the number of times of occurrence of common problems or issues of
(0b1ective
the parking facilities. @.g. cash note re1ected, card unreadable
:ow
0bserve how the problem happens and the way users respond to it.
%. 0bservation during the peak hours (
ustomers and staffs of a shopping mall. );)/959)'& (&)pm;)pm $arking area The number of parking spaces occupied during peak hours. To find out the solution to solve the problem for drives of spending time in
(0b1ective
searching parking space.
:ow
0bserve during the peak hours.
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+$2$3 .'servation Chec#list D34e eha43o) +o drivers choose the parking near to the entranceE +o people often forget where they park their carE Are the drivers satisfied with the current parking facilities providedE Pa6men# Ma1h3ne +o the parking payment machine having long !ueue during the peak hoursE Are the parking payment machine working wellE Are the parking payment machine accept every cash noteE Are the customer service able to serve the customer when the payment machine not workingE Pa$3ng Fa13*3#3e Are the parking spaces enough during the peak hoursE Are drivers having difficulty in finding parkingE Are the people can find the entrance after they park their carE
H@# H@# H@#
0 0 0
H@# H@# H@# H@#
0 0 0 0
H@# H@# H@#
0 0 0
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-$% Personal e7ection 8 Conclusion There are many similar researches that I can easily get from the website. Many researchers have reali7e the problems of the increasing of population in urban cities, meanwhile the number of vehicles were increased and raises the problems in pa rking. This research provides researchers an understanding about the current parking trends of shopping malls in Malaysia. There are some constraints in this research paper, which might be the limitations of this study. ?irstly, the information collected thru !uestionnaire and observation might not represent all the shopping malls in Malaysia. #ome shopping malls like I$ #hopping enter may have the different parking spaces demand during the peak hours comparing with #unway $yramid. #unway was surrounded by few universities, the parking spaces demand could be higher during the lunch hours people who going to I$ #hopping enter may only go to the Ikea to get some furniture. As we can see that, this research paper is not applicable for all the shopping malls in Malaysia. #econdly, the improvement of public infrastructure in the future might affect the number of vehicles in the road. Although the e>isting public transportation in Malaysia is not that convenience and unable to access to all the locations, but some people still willing to use it. Also, the new public transport; M2T is constructing their routes and stations. Trust, the amount of vehicles on the road will be reduced when the M2T can be used to travel around #elangor and -uala
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$% e!erences &. Alessio 8echini, ?rancesco Marcelloni, and Armando #egatori , ()'&%. A Mobile Application
). Biuliano 8enelli, Alessandro $o77ebon , ()'&'. An Automated $ayment #ystem for ar $arks 8ased on ear ?ield ommunication Technology . In Internet Technology and Secured Transactions (ICITST), 2010 International Conference for .
%. Jae -yu #uhr,:o Bi Jung, ()'&. #ensor ?usion;8ased Gacant $arking #lot +etection and Tracking. In TRASACTI!S ! IT"##I$"T TRAS%!RTATI! S&ST"'S . =#A, %' January )'&. =#A" I@@@. )& ; %.
. Jin Teong Ang, #iew Wen hin, Jia :ui hin, Kyn Lian hoo, Hu Ming hang , ()'&%. i#A$# Innovative #mart ar $ark #ystem integrated with ? technology and e; Galet functio. In Couter and Inforation Technology (*CCIT), 2013 *orld Congress on. #ousse, ));) June )'&%. #ousse" & ; . I@@@.
*. MNnni& , =., ()'&'. #mart #ensing and Time of Arrival based location detection in $arking Management #ervices . In 12th +iennial +altic "lectronics Conference (+"C2010) . Tallinn, @stonia, 0ctober ;, )'&'. @stonia" I@@@. )&%;)&.
. Michel ?erreira,
/. Mingkai hen, hao :u, Tianhai hang, ()'&&. The 2esearch on 0ptimal $arking #pace hoice Model in $arking
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(ICCR.), 2011 3rd International Conference on (olue2 ). #hanghai, &&;&% March )'&&. #hanghai" I@@@. 5% ; 5/. 4. #oh hun -hang, Teoh Jie :ong, Tan #aw hin, #heng!iong Wang, ()'&'. Wireless Mobile;based #hopping Mall ar $arking #ystem (WM$# . In Ser/ices Couting Conference (A%SCC), 2010 I""" Asia%acific. :ang7hou, ;&' +ec. )'&'. :ang7hou" I@@@. */% ; *//.
5. Taylor;$owell, @llen, &554. 3uestionnaire +esign" Asking !uestions with a purpose. %rogra .e/eloent and "/aluation, $age %;&.
&'. Wu Hi7hou, ()'&&. Analysis of $resent #tatus and $rediction of ?uture +emand on $arking in the entral Area of Medium and #mall ity . In Reote Sensing, "n/ironent and Transortation "ngineering (RS"T"), 2011 International Conference. an1ing, ); ) June )'&&. an1ing" I@@@. */ ; '.
&&. Hulong :e, Liaoduan #un,
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