1 WRITTEN SPECIFICATION
1. 0
INTRODUCTION
Tourism Industry in the Philippines is one of the major contributors in the economy and the nation’s progress. It gives lot of opportunities in different business sectors and creating job employment for both local people and foreign individuals. One of the prime tourist destinations in the Philippines is Bohol. Bohol is known for its own natural resources adventures and activities. Bohol offers a wide array of enjoyment. !rom its rich history to its wonderful scenic views from its ama"ing adventures to its enchanting beaches from its tran#uil beauty to its hospitable people Bohol is highly no doubt a place worth e$ploring. Panglao a predominantly tourism destination in the province of Bohol It has a total land area of %%&' hectares composing of eleven ())* Barangays and three (&* islets namely Puntod +ak,ang and Balicasag. It is said that the -panish e$plorers who came to this island in )/& named it 0Panglao1 after the word 0Panggaw1 a fishing tool. Panglao Island is located southwest of Bohol and east of 2ebu. Panglao
Island is divided into 3 municipalities4 5auis and Panglao. This island has gained
a reputation as one of the most favorite tourist destinations in the Philippines. 6enowned and celebrated for its stunning long sandy white beaches crystal clear water coral reefs dive spots and a manifold of islets. The mode of transportation from the mainland is through jeepneys motorcycles tricycles ta$is and any private7public vehicles.
2
5reamer’s 5ream 6esort will provide its services to the business travelers tourist in group vacationers 8 individuals. 5reamer’s 5ream 6esort features -P9 lounge area restaurants pool and bar. The site is very accessible which is along the road of Barangay 5anao and %// meters going to 9lona Beach. This is the kind of resort that the guest prefers to stay rela$ and unwind. 9 high #uality hotel provides best services and guest satisfaction. 1.1 MISSION-VISION
5reamer’s 5ream 6esort mission is to be known as one of the most selected resorts that provides and gives e$emplary services and able to meet customer needs satisfaction wants and desires of the guests. 9 resort that is globally competitive. :as a good relationship between the staff and management as one of the key to success. 1.2 OBJECTIVES
). ;aintain customer’s satisfactions and meet their satisfactory level. 3. To deliver services with sincerity and integrity. &. To establish and make a name in the tourism industry as one of the competitive resort in the said area.
3 1. ASSUMPTIONS
5reamer’s 5ream 6esort assumes that the establishment will be successful after short time of run in the tourism industry due to the demand. In demand analysis it shows that after ' years the capital investment will turn back to the investors. 1.! PERMITS AND "ICENSES •
Purok 2learance
•
Barangay 2learance
•
Business 6egistration of 5epartment of Trade and Industry
•
-ecurities and <$change 2ommission for Partnership
•
:ealth 5epartment (:ealth and -anitary Permit*
•
!ire 5epartment (!ire7-afety 2learance*
•
•
•
Traffic Bureau for Parking 2learance
•
Office of ;unicipal Treasurer ( for the payment of licenses and fees*
•
•
5OT 9ccreditation 6egistration of Business at Bureau of Internal 6evenue
•
9pplication for -ocial -ecurity -ystem (---* and Phil :ealth ;embership
1.# SITE ANA"$SIS
=O29= 96<9 <>9=?9TIO@ Panglao is a fourth class municipality in the province of Bohol Philippines. 9s of 3/)% it has a population of &A/& people in A) households. Panglao is famous for its white sand beaches and world famous diving sites making this pristine paradise one of the favorite destinations of foreign and !ilipino tourists alike. 9 few of Panglao’s white sand beaches are 9lona Beach 5oljo Beach and Bolod Beach. 9t the beautiful 9lona Beach tours can be organi"ed to the world famous diving sites around Panglao Island. -ome of these are @apaling 5oljo Point +arden
4 island beauty Panglao allures tourists with a tran#uil ambiance uni#ue only to the tropical islands of the Philippines. 9s more tourists discover this pristine paradise tales of Panglao’s grandeur spread bringing an increasing influ$ of tourists year after year.
Panglao Island is located off the southwestern tip of Bohol and is connected to the mainland by two bridges. Being only ) kilometers away from Tagbilaran 2ity the capital city of Bohol the town of Panglao can be reached in &/ minutes. !rom there it takes only a few more minutes to reach the beach of your choice. The island is divided into two municipalities4 5auis and Panglao. The municipality of Panglao is located at the southwest part of the island while 5auis is at the northeast. There are three islets in the municipality namely +ak,ang Pontod (aka >irgin Island* and Balicasag all belongs to the jurisdiction of Poblacion. The island’s terrain ranges from plain rolling to hilly and is highly made up of ;aribojoc limestone the youngest of the limestone units found in the western area of Bohol. !or its water source the underground spring inside the 2anhilbas dug well is used since Panglao Island has no rivers or lakes.
+<@<69= 96<9 <>9=?9TIO@ Bohol is a first income class island province of the Philippines located in the 2entral >isayas 6egion consisting of the island itself and '% minor surrounding islands. Its capital is Tagbilaran 2ity. Dith a land area of ))'.3A s#uare kilometers ()%E.A s# mi* and a coastline 3A) kilometers ()A3 mi* long Bohol is an oval shape island and tenth largest island of the Philippines. To the west of Bohol is 2ebu to the northeast is the island of =eyte and to the south across the Bohol -ea is ;indanao. Bohol’s terrain is rolling and hilly. The island’s interior is generally flat but dotted with numerous haycock, shaped hills popularly known as the F2hocolate :ills.F The southern part is basically mountainous with deep gullies and gorges that slope abruptly to the sea. The northern section has alluvial valleys and low,
5 lying hills. The coastline e$cept in the north is characteri"ed by woodlands grass and dense swamplands. '% small islands can be found off the mainland with Panglao considered as the largest. The climate varies in different areas , warm and dry along the coastG cold and humid in the interior. 6ainfall however is evenly distributed. The province is a tropical haven of natural beauty and its coastline is skimmed by gentle coves and white sand beaches. It is becoming a popular tourist destination since it is endowed with natural and historical attractions. Dith its rolling hills and plateaus crystal springs and beaches. Bohol is a pictures#ue island replete with ancestral homes and centuries,old churches. The devotion of the people to religion gave rise to numerous old stone churches which are the most anti#uated in the country. 9nd most of these churches have their adjacent museums containing various interesting relics religious art and artifacts. The province is a popular tourist destination with its beaches and resorts. The 2hocolate :ills numerous mounds of limestone formations is the most popular attraction. The formations can be seen by land (climbing the highest point* or by air via ultra light airplane tours. Panglao Island located just southwest of Tagbilaran 2ity is famous for its diving locations and routinely listed as one of the top ten diving locations in the world. @umerous tourist resorts dot the southern beaches and cater to divers from around the world. The Philippine Tarsier the second,smallest primate in the world is indigenous to the island. 5<;O+69P:I2TRANSPORTATION
It shows that the transportation going to Panglao is easy with the total percentage of '/H who says yes and others that answered @o has the percentage of &/H. ACCESSIBI"T$
6 It shows that place is accessible for the tourist that almost answered 0es1 with the perc entage of EAH followed by the others that answered @o with the percentage of H. T$PE OF "OD%IN% ESTAB"IS&MENT W&ERE TOURIST USUA""$ STA$S
It shows that the lodging establishments where tourists usually stay are resort got /H hotel with 3H Pension houses with )H and =odge with the same percentage of )H. 2.0 E'ECUTIVE SUMMAR$
3.) :I+:=I+:T9s the days become near to introduce in the Island Jewel of Panglao the 0tourism crown1 in the Province of Bohol the new and one of the most prestigious resort that will be located in Barangay 5anao. 5reamer’s 5ream 6esort is a modern type of tourism related establishment that has the modern type of facilities that will surely
you will embrace as you stay and high stan dard of
services and well trained staff twill meet the customer satisfaction as the bring the slogan 0-<6>I2< DIT: -I@2<6IT1. 3.3 2O@2=?-IO@ TO !<9-IBI=IT De conclude that our operational study 5reamer’s 5ream 6esort is feasible because as it is shown in the demand and supply analysis and every year the tourist arrival is increasing and there is lack of accommodation or any tourism related establishment that can accommodate tourist. The investor can have the 6OI after ' years of operations. .0 PROJECT BAC(%ROUND
&.) P6OJ<2T P6OPO@<@TThe owners are both came from business industry speciali"ing their techni#ues in management and known to be a business warrior in the name of tourism management and business world of tourism in the Philippines. &.3 P6OPO-<5 @9;< O! T:< B?-I@<-5reamer’s 5ream 6esort is a modern type of resort we features a modern type of facilities. 9lthough there are lot of modern resorts and big company in the said location the only difference of our resort from other establishments are its
7 uni#ue attraction facilities aromatic foods and a high #uality of services that we can render to our valued clients. De come up with that name 05reamer’s 5ream 6esort1 because as we imagine and treasure the moment in our 2ollege years together that we will build a resort that can define our dreams soon. De deem that we have all the capabilities to put up this resort because of our e$periences and knowledge is good enough to promote our resort into the global competition and mark the name in the industry. &.& TP< O! B?-I@<-- O69+9@IK9TIO@ 5reamers 5ream 6esort is a partnership of 2hristian 9ngelo
argas the business warrior in the Philippine Tourism Industry. &. =O29TIO@ 5reamer’s 5ream 6esort is located at Barangay 5anao Panglao Bohol and it is very accessible to guest because it is beside the road and %// meters walk to 9lona Beach. !.0 OPERATIONA" ANA"$SIS) SOCIO ECONOMIC FEASIBI"IT$ !.1 MANA%EMENT AND PERSONNE"
56<9;<6’- 56<9; 6<-O6T O6+9@9@IK9TIO@9= 2:96T
8
GENERA L MANAGE R ASST. GENERAL SECRETAR Y MANAGER
FRONT HOUSEKEE P-ING OFFICE DEPART- DEPARTMENT MENT
SALES FOOD HUMAN AND ACCOUN AND BEVERA RESOURC MARKETI T-ING NG E D EPARTGE DEPARTDEPARTMENT DEPARTMENT MENT MENT
SAFETY ENGIENEERI AND NG AND SECURIT MAINTENANC E DEPARTMENT
DEPARTMENT
+<@<69= ;9@9+<6, is responsible for the day,to,day management of a hotel and its staff. They have commercial accountability for budgeting and financial management planning organi"ing and directing all hotel services including front,of,house (reception concierge and reservations* food and beverage operations and housekeeping. To analy"e hotel financials provide accurate and timely reports generate new and repeat business in alignments with sales goals ma$imi"e profits by practicing stringent cost controls to include labor costs through proper training and scheduling guide the hotel in a positive direction understanding the diverse workforce and proactive recruitment of #ualified candidates. ;anage brand trainingG understand :uman 6esources and regulatory agency re#uirements. 9--I-T9@T +<@<69= ;9@9+<6, he7she will support the +eneral ;anager with all aspects of the hotel operations to analy"e hotel financials provide accurate and timely reports generate new and repeat business in alignments with sales goals ma$imi"e profits by practicing stringent cost controls to include labor costs through proper training and scheduling guide the hotel in a positive direction understanding the diverse workforce and proactive recruitment of #ualified candidates -<26
9
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5?TI<- 9@5 6<-PO@-IBI=ITI9TIO@I-T, is responsible of taking reservations either online or done in the resort or hotel and confirming the reservations made by guests or performing the types or room reservations (6egular 2onfirm and +uarantee 6eservations* B<== 29PT9I@, is responsible for4 supervision and training of bell service and ensuring that all procedures are performed according to standardsG performance of the daily responsibilities positionsG and assisting where necessary to ensure optimum service to of ourthese guests and visitors. B<==;9@, assisting guests providing escort and luggage assistance during arrival departure and room transfer. ;onitoring cleanliness and orderliness of
10 the lobby and reporting to :-CP. -ervices doing errands of the !ront Office observing and reporting unusual circumstances such as unauthori"ed and suspicious persons and responding to all service calls of hotel guests including delivery of messages package and mails.
FOOD AND BEVERA%E DEPARTMENT
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5?TI<- 9@5 6<-PO@-IBI=ITI<69+< ;9@9+<6, :e manages the departments +alley 6estaurant Bars Provision and 2ontrolling effectively enforce company standards maintain food cost improve and maintain sales and provability implement and maintain standards and eliminate complaints. The !ood and Beverage ;anager is in charge of all aspects of the food and beverage operations onboard including revenues food costs budgets inventories sanitationdepartments. onboard and discipline in his department and he co,ordinates the different < 2:
11 and re#uisition or purchase foodG select and develop recipesG standardi"e production recipes to ensure consistent #ualityG establish presentation techni#ue and #uality standardsG plan and price menusG ensure proper e#uipment operation7maintenanceG and ensure proper safety and sanitation in kitchen. The e$ecutive chef may cook selected items or for select occasions. The e$ecutive chef may oversee special catering events and may also offer culinary instruction and7or demonstrate culinary techni#ues. The e$ecutive chef directly supervises kitchen personnel with responsibility for hiring discipline performance reviews and initiating pay increases. P9-T6 2:
12 &OUSE(EEPIN% DEPARTMENT
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PUBLIC AREA
LINEN AND
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SUPERVISOR
LAUNDRY
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LINEN AND LAUNDRY
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5?TI<- 9@5 6<-PO@-IBI=ITI<:O?-I-O6, deputi"es and supervises the housekeeping department along with the head housekeeper. 9llocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning. 2heck bedrooms for maintenance , attention to details and presentation are very important. I-O6, responsible for all public areas including lobby restaurants lounges e$ecutive offices pool area public washrooms garden areas corridors pathway ban#uets perimeter of hotel heart of the house corridors locker rooms staircases and others. =I@<@ 9@5 =9?@56 -?P<6>I-O6, supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests 6esponsible for proper handling of guest and house laundry and establish standards and procedures to ascertain #uality of
13 work performed =iaise with linen room to ensure that there is ade#uate clean linen and uniforms and maintain a neat work area follow up with engineering department on preventive maintenance and repair orders check daily production according to priorities and assist in the activities of the maker counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction. 6OO; 9TT<@59@T-, their primary job duties include cleaning and maintaining guest rooms bathrooms work areas furnishings and carpets. 2leaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture. ouLll also replenish guest supplies such as hand soap and;9I@T<@9@2<, shampoo. :O?-<;9@7?TI=IT ensures the general maintenance and repair of I:6 properties. They perform basic electrical plumbing mechanical and carpentryG basic mechanical aptitude for operation and repair of hotel e#uipment and related tools +6O?@5 and +965<@<6 ;9I@T<@9@2<, gardeners and groundskeepers take care of lawns and gardens. They are sometimes called landscape gardeners or grounds custodians. Those who speciali"e in caring for lawns and have technical training are called turf grass management technicians. +ardeners and groundskeepers work wherever lawns trees shrubs and flowers need professional care. ;any work at cemeteries parks golf courses and other sports fields. =I@<@ 9@5 =9?@56 9TT<@59@T-, responsible for the processing of all re#uest for laundry service including guest’s laundry employees uniforms and linen used for ban#uet function and recording storage and issuance of linen. 9lso takes inventory and control movement of soiled damaged and fresh linen and uniforms.
&UMAN RESOURCE DEPARTMENT
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14 :?;9@ 6<-O?62< ;9@9+<6, responsible for the overall :uman 6esources functions including but not limited to recruiting administration of benefits training and employee relations. 5aily responsibilities include but not limited to timely and accurate completion of new hire paperwork monitoring employee benefits enrollment posting of open positions interviewing and scheduling of interviews working with managers on coaching and progressive guidance and various other duties they assist managers in coaching and counseling plan employee events and fairs meet and counsel employees on their needs or concerns. 2ompile review list and distribute to departments conduct e$it interviews respond to unemployment claims maintain news on employee portal post positions on job boards career and various recruiting outlets maintain contacts with schools andwebsites other organi"ation attend networking meetings maintain applicant flow log complete the on boarding process including references offer letters work with recruiting agencies and temporary agencies e$tend offers to candidates assistance program conduct trainings as including orientation and must be effective in handling problems including anticipating preventing identifying and solving problems as necessary. :?;9@ 6<-O?62< 9--I-T9@T, -upports human resources process by administering testsG scheduling appointmentsG conducting orientationG maintaining records and information. :I6I@+ 9@5 :I6I@+ -?P<6>I-O6, 9 training and hiring supervisor handles the learning and professional development of an organi"ationLs workforce. They can also be known as learning and development officers. <#uip staff with the knowledge practical skills and motivation to carry out work,related tasks. Training officers either deliver the training themselves or arrange for a third party trainer to do it. :I6I@+ 9@5 T69I@I@+ -T9!!, 9ssess the training supervisor in the workplace. SA"ES AND M AR(ETIN% DEPARTMENT
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15 :e7 -he often accomplish business development activities by researching and developing marketing opportunities and plansG implementing sales plansG managing staff. -9=<- 9@5 ;96C<6TI-I@+ 9+<@T,provides tactical support for and contributes to the strategy behind some of the most crucial components of 5reamer’s 5ream 6esort and special event marketing campaigns. Dorks on media production promotion research and creativity.
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5?TI<- 9@5 6<-PO@-IBI=ITI<922O?@TI@+ :<95, Is responsible for overseeing the +eneral 9ccounting and !inancial 6eporting functions and the financial services areaand including 2redita 976 and 97P. :e or she is responsible for implementing maintaining system of internal controls that will ensure that company assets are ade#uately
16 safeguarded and that all financial reporting is prepared in compliance with all financial policies. 922O?@T9@T, the accountant analy"e financial information and prepare financial reports to determine or maintain record of assets liabilities profit and loss ta$ liability or other financial activities within an organi"ation. 29-:I<6, is responsible for receiving payment by cash check credit cards vouchers or automatic debits issue receipts refunds credits or change due to customers. 2ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is ade#uate change. They maintain clean and orderly checkout areas and establish or calculators and cash registers of the entire establishment.
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17 about the rules and regulations of the pool preventing accidents.
rescuing swimmers and
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18 296P<@T<6, is responsible for maintaining municipal residences and buildings. This includes building items such as furniture and stairs making repairs to the internal and e$ternal structure and ensuring buildings are safe. P=?;B<6, Perform the repair and maintenance and building the hotels work as assigned by his supervisors in accordance with the department standard. To trouble Q shoot repair operate and maintain the sanitary and plumbing system of the hotel.
@?6-< OT&ER AREA
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P"ANTI""A +EMP"O$MENT AND SA"AR$ SUMMAR$,
.& 95;I@I-T69TI>< 5<9P96T;<@T TAB"E 1. Pos/on
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+eneral
M:as a good leadership skills and vision for the company M 9t least % years managerial e$perience in a
;anager
No. o4 E5lo6s )
Sala7s 7 Mon/8 %///.//
Ann9al Sala76 %////.//
19 hotel7 resort M ;anagerial graduate
9ssistant +eneral ;anager
-ecretary
M:as a good leadership M:as a good leadership skills and vision for the company M9t least & years of managerial e$perience M2an work to his7her superior M;anagerial graduate M2ollege 7 -ecretarial +raduate M9ble to work with his7her boss M9t least 3 years of e$perience
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!ront Office ;anager
M:6; graduate M:as a good leadership and skills MCnowledgeable M9t least & years of e$perience M:6; graduate M9t least 3 years of e$perience MCnowledgeable and skillful M9t least 3 years e$perience M:6; graduate M Dilling to work in night shift Mknowledgeable M:as a skills and knowledge in money auditing
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2ashier
M9ccounting +raduate
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20
2oncierge
M9t least 3 years of e$perience MCnowledgeable and skillful of his7her work M:6; graduate MCnowledgeable and skillful M9t least 3 years of e$perience working in !.O department
6eservationist M:ospitality +raduate Bell 2aptain
Bellman
M9t least 3 years of e$perience M:as a good leadership skills M9t least 3 years of e$perience M5egree courser M2an carry heavy object MDith7 D7o e$perience M2an carry heavy object
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<$ecutive 2hef
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Pantry 2hef
2hief 2ook
2hief 2ook 9ssistants
Bar 2aptain
Bar 9ttendant
2ashier
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Daiter7Daitre sses
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CIT2:<@ MPhysically fit -T
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Public 9rea -upervisor
Jo S343a/o n
No. o4 E5lo6s
Sala7s 7 Mon/8
Ann9al Sala76
,+raduate of :6; course ,;ust have a minimum of & yrs. <$perience in the industry ,:as a good communication skills ,;ale7!emale
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23 =inen and =aundry -upervisor
M:6; graduate MCnowledgeable and skillful M:as an e$perience as a supervisor
6oom 9ttendants M:6; graduate or degree courser M2an do his7her job well
:ouseman7?tility ;aintenance
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:6; 9ssistants
24
Training and :iring -upervisor
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)3///.//
)///.//
-9=<- 9@5 ;96C
Jo S343a/o n
-ales and ;arketing ;anager
M:as a good communication
-ales and ;arketing -taff
M+raduate of :6; M+ood 2ommunication Cills MPublic 6elation M@o minimum e$perience M+ood 2ommunication -kills M9ble to promote ht hotel
Promotion and 9dvertising 9gent
skills MCnowledgeable M:as good leadership skills M:as a good P6 M:6; +raduate of :6; or any course in line of his7her job
25 M9t least ) year e$perience
922O?@TI@+ 5
Pos/on
Jo S343a/o n
No. o4 E5lo6s
Sala7s 7 Mon/8
Ann9al Sala76
9ccounting :ead
M2P9 MCnowledgeable on his7her job MPreferably female M:as good leadership skills M9t least M9ccounting +raduate
)
&////.//
&A////.//
)
)%///.//
)////.//
M2P9 M9ble to do his7her work well M2P9 M9ble to do his7her work well
)
3////.//
3////.//
)
)3///.//
)///.//
M2P9 M9ble to do his7her work well
)
)3///.//
)///.//
M9ccounting +raduate
)
)3///.//
2ashier
M9t least years of 3 e$perience MCnowledgeable and skillful of his7her work
9ccountant -torage76eceiver 2lerk 9uditing 2lerk
Inventory 2lerk
M9t least years of 3 e$perience MCnowledgeable and skillful of
)///.//
26 his7her work M9ccounting +raduate M9t least 3 years of e$perience MCnowledgeable and skillful of his7her work
Payroll 2lerk
)
)3///.//
)///.//
-9!
Jo S343a/on
-afety and -ecurity :ead
MPhysically fit M
-ecurity 9ttendants7+uard s
=ife7Pool +uards
No. o4 E5lo6s )
Sala7s 7 Mon/8 3////.//
Ann9al Sala76 3////.//
%
///.// (////.//*
////.//
%
'//.// (&E///.//*
A///.//
M-enior !irst 9id M2ertificate II in Public -afety (9#uatic 6escue* MBasic Beach ;anagement M9dvanced 6esuscitation Techni#ues M-pinal ;anagement
<@+I@<<6I@+ 9@5 ;9I@T<@9@2< 5
2hief
Jo S343a/on Mhas good
No. o4 E5lo6s )
Sala7s 7 Mon/8 &////.//
Ann9al Sala76 &A////.//
27
Technicians
Pest
leadership Mat least & years e$perience in the hotel operation Mknowledgeable and skillful of your job M2an perform different function or duties in a ,knowledge
3
)%///.// (&////.//*
'3////.//
A////.//
3 (on call,
3%//.//
about workof , 3%,&%his years age ,6esponsible and hard working , ;ale M9t least % years of e$perience as a carpenter Mskillful enough and knowledgeable MM9t least & years of e$perience as a carpenter Mskillful enough and knowledgeable
once a month*
(%///.//*
% (on call, twice a month*
3%//.// ()3%//.//*
)%////.//
3 (on call, twice a month
)3//.// (3//.//*
3//.//
Pos/on
Jo S343a/on
-pa -upervisor
M:as a good leadership skills M?ndergo different training M9t least % years e$perience M9t least & years e$perience M-killful enough and knowledgeable MPhysically fit M:as knowledge on Physical
No. o4 E5lo6s )
Sala7s 7 Mon/8 3/////.//
Ann9al Sala76 3////.//
%
%//.// (3%//.//*
')///.//
%
///.// (////.//*
////.//
2ontroller
2arpenter
Plumber
-pa Personnel
+ym Personnel
5octor @urse
) )
)%///.//
)3///.// )////.//
28
OT:<6 96<9 I@ T:< :OT<= Pos/on
Jo S343a/o n
Purchasing
MCnowledgeable on different buying techni#ues
:ead
Purchasing Personnel
6eceiving7Inve ntory Personnel
5river
To/al
considering the discount MCnowledgeable especially the #uality of the product MPhysically fit MCnowledgeable on buying techni#ues Mhas the #uality of a good of purchaser M:as a semi, cashier re#uired Mknowledgeable and skillful M:onest with integrity and dignity Mwith e$perience in inventory M:as a driver license Mhas a good and safe driving skills MCnowledgeable about the route. M9ttending driver seminar regularly
No. o4 E5lo6 on
Sala7s 7 Mon/8
)
)///.//
&
)////.//
Ann9al Sala76
3)A///.//
&A////.//
(&////.//*
3
)////.//
3////.//
(3////.//*
)
1#!
)////.//
)3////.//
1:;0:!00.00
The 5reamer’s 5ream 6esort assumed that they will have ) employees. The higher the position the higher the rate given for the employees. 9ll employees are given benefits such as P8l&al/8 and SSS but the company will shoulder only half of the payment both SSS and P8l&al/8.
29 9ll applicants must have this following and #ualities as re#uired by the establishment, 5reamer’s 5ream 6esort the @2 II or T<-59 2ertificate willing to be train has a good communication skills and understand at least ) international dialect e$cept from the international language (
The 9sset ;anagement 9dministrative Team =eader will oversee and coordinate department workflow resolve workflow problems and manage process improvement initiatives. This position has responsibility for oversight direction and coaching of the department administrative staff. This individual will also provide support to ;anagers (as assigned* and department staff in achieving their objectives. Dork is generally varied and administrative or project oriented. It involves developing alternatives and determining solutions for handling recurrent assignments that range in comple$ity. :e7 -he is responsible for all hotel departments and supervises all FhotelF department heads to ensure company standards and procedures are being upheld in an effort to ma$imi"e guest service and satisfaction. Oversees staff morale onboard and allocates staff. They are directly involved in the ma$imi"ation of resort revenues and will monitor and control e$penses and re#uisitions of all hotel departments. The :otel 5irector ensures all group functions and our >IP guests are looked after. DEPARTMENTS !6O@T O!!I2< 5
and controlling all aspects related to the revenues and operating e$penses. Man D9/s< Fnan3al Rsonsl/s< ).Is able to effectively interpret financial result in regards to revenues payroll
30 costs and e$penses. 3. To assist in the preparation of the 9nnual Operation Budget this will form part of the Business Plan. &. To establish and monitor cost and e$pense control systems and procedures to achieve budgeted operating results. . Is able to take corrective measures and actions to ensure highest possible profitability. %. ;a$imi"es revenues through pro,active action rather than re,active. O7a/onal Rsonsl/s4 %9s/ S7=3 ). Personally fre#uently verifies that guests in his operation are receiving the best possible and service available. 3. -chedules him to be on the front during peak operation hours checking on standards of services and cleanliness is greeting and assist in the check in of guests and escorts >IP guest to the room. &. To be demanding and critical to service standards as well as hygiene standards. . To constantly strive to please all guest that he may come into contact with. %. Is responsible that employees project professionalism and are well trained and provide friendly and efficient service. A. erifies constantly that the physical product in all aspects is consistent with the hotel standards. 3. Periodically inspects rooms to ensure cleanliness andand wellwell maintained rooms. Patrols assigned areas fre#uently to ensure cleanliness maintained areas. &. /ng Rsonsl/s< ). To assist in the preparation of the annual Business Plan for the entire 5epartment. 3. !ully understands the market needs of house guest and local market assisting in the development of product lines and services accordingly. &. Is constantly aware of new market trends and activities of competitors ensures that his operation is always one step ahead of the competition.
31 . <69+< 5
32 The !ood and Beverage department are responsible for providing superb customer service in the areas of food delivery whether it be in 6estaurant Ban#uets or 6oom -ervice. 9ll guests and patrons must be served in a timely and professional fashion. This could range from seating guests to preparing orders to receiving payment to providing a clean environment. !ood and Beverage department is a diverse team made up of -upervisors =ine 2ooks -ervers Bartenders and :ostesses just to name a few. S955a76 o4 Rla/d D9/s and Rsonsl/s< •
•
• • •
•
• •
• •
•
•
Promotes positive customer relations by providing prompt courteous and efficient service to all patrons and guests Presents menu answers #uestions and makes suggestions regarding food and specialties Prepares food items according to menu specifications
:O?-
33 telephones alarm clocks and refrigerators. !ailures should be relayed to the front desk or the maintenance department. :ousekeeping should also alert the front desk when bed linens curtains carpeting or other room furnishings are stained or otherwise in need of replacement. "INEN AND "AUNDR$ =aundry, The place in the hotel where washing pressing dry cleaning folding of linen and uniform of the hotel takes place. =inen 6oom, The linen room is the place where the linen of the hotel are stored collected 8 circulated throughout the hotel.
covers ?niformetc. 6oom, The place from where uniforms are collected stored and distributed to the staff of the hotel. -ewing room, The place in the department where stitching and repair of linen and uniforms takes place. P9l3 A7as The housekeeping department is also responsible for the appearance of public areas. =obbies restrooms ballrooms gyms and other rooms utili"ed by guests need to be cleaned on a regular basis sometimes daily. 6ugs and carpeting must be kept vacuumed and should be cleaned with a commercial shampooer as needed. !loors are mopped and wa$ed while windows are kept clean and streak,free. In addition to cleaning the housekeeping department will also re, organi"e public areas such as putting furniture back in its proper place straightening and plumping decorative pillows retrieving dishes and glasses left in hallways and piling maga"ines and brochures that are displayed for guest use. Ms3llano9s 2leaning and linen supplies are monitored by the housekeeping department. Dhen supplies are low they will either place an order or alert the front desk for an order to be placed. These include linens and room amenities such as shampoo and conditioner. The housekeeping department may also be called upon to accommodate guest re#uests for items like irons hairdryers or e$tra bath linens. -pecial re#uests in room reservations such as rollaway beds or cribs are also typically handled by this department.
:?;9@ 6<-O?62< 5
The number of people leaving the job
34 • • •
The projected growth in sales of the business Technological changes Productivity level of the workers
Job analysis and Job description :6 5epartment is also involved in designing the Job analysis and Job description for the prospective vacancies. 9 ?o anal6ss is the process used to collect information about the duties responsibilities necessary skills outcomes and work environment of a particular job. Jo ds37/ons are written statements that describe the4 • • • • •
duties responsibilities most important contributions and outcomes needed from a position re#uired #ualifications of candidates and reporting relationship and co,workers of a particular job.
5etermining wages and salaries :6 5epartment is also involved in conducting market surveys and determining the wages and salaries for different position in an organi"ation. These decisions may be taken in consultation with top management and the !inance department. 6ecruitment and -election One of the most important jobs :6 department is to recruit the best people for the organi"ation. This is of crucial importance as the success of any organi"ation depends on the #uality of its workforce. P74o75an3 A7asal Once the employees are recruited the :6 5epartment has to review their performance on a regular basis through proper performance appraisals. Performance appraisal is the process of obtaining analy"ing and recording information about the relative worth of an employee. The focus of the performance appraisal is 5as97ng and 57o=ng the actual performance of the employee and also the future potential of the employee. Its aim is to measure
what an employee does. On the of employee. performance appraisal the need :6 5epartment will set up an action planbasis for each If the employees any training then he provided that.
35
Training and 5evelopment :6 department is constantly keeping a watch over the employees of the organi"ation. In order to improve the efficiency level of the employees they have to undergo regular trainings and development programs. 9ll trainings and development needs are carried out by this department. Training might include on the job or off the job training.
9ddressing employees grievances :6 department is the link between the workers and the management.
=abor management relations !or the smooth operation of any organi"ation it is crucial to have good labor management relations. :6 department has to ensure that these relations are cordial. In case of any labor,management conflict the :6 5epartment will play a vital role in bringing both management parties to the negotiation table and resolving the issue.
Implementing organi"ational policies :6 5epartment has to coordinate with line manager and see that the organi"ational policies are being implemented in a proper manner. 5isciplinary action can be initiated against employees who are not following organi"ational rules and regulations. 9ll these actions are conceived and implemented by the :6 department.
5ismissal and redundancy
36 :6 5epartment has to take firm actions against employees who are not following the organi"ational code of conduct rules and regulations. This can result in the dismissal of the employee. -ometimes an organi"ation may no more re#uire the services of an employee. The employee may be made redundant. :6 5epartment has to see that organi"ational and government regulations are being followed in this process.
-9=<- 9@5 ;96C
The marketing department has overall responsibility for growing revenue increasing market share and contributing to company growth and profitability. In a small business the marketing department may just be one person or it may include a marketing director or manager plus marketing e$ecutives responsible for functions such as advertising publications or events. -trategy The senior member of the marketing department takes responsibility for setting marketing strategy in line with overall company strategy and objectives. The strategy may be to increase share in a specific market sector for e$ample to enter a new sector or to open a new channel of distribution such as the Internet to reach a wider geographical market. The marketing department reaches agreement on strategy with the board or senior management team before planning campaigns in detail. ;arket 6esearch ;arket research is a key responsibility for the marketing department. 6esearch helps the company identify market opportunities and gain a better understanding of customer needs. It also helps them understand competitors’ strengths and weaknesses so they can take action to protect business with e$isting customers or win business from weaker competitors. The department can carry out its own research by studying industry reports market data on websites or by contacting customers and prospects to survey their needs and attitudes. 9lternatively they can brief a market research firm to carry out the research. Product 5evelopment The marketing department works with Internal or e$ternal product development teams to develop new products or improve e$isting ones. The department analy"es sales e$isting products in theemployees product range where there mayofbe opportunities forand the identifies company.gaps ;arketing provide development teams with information on customer needs and preferences to help them identify the features or improvements to incorporate in new products. =ater
37 in the product development process the marketing department sets prices and prepares plans to launch the product. 2ommunications ;arketing departments plan campaigns and develop communications material to promote products and services to customers and prospects. 5epending on their available budgets they may plan advertising campaigns develop e,mail marketing programs create promotional content for the company website write press releases or product publications such as product leaflets company brochures product datamaterial sheets or customer newsletters. They may writeorand design the promotional if they have skills within the department they may appoint advertising agencies or design firms to produce the work. -ales -upport 2ooperation between the sales and marketing departments can improve sales performance and speed up business growth. The marketing department can provide sales teams with high,#uality leads by running advertisements that include a reply mechanism such as a coupon or telephone number or by encouraging visitors to the company website to register their details in return for a free newsletter or special report. ;arketing also prepares presentations for the sales team and supplies them with stocks of promotional material to give to customers and prospects.
retailers. This thecustomers division tosay research where company’s competitors are selling andre#uires where its they want to the shop. C9s/o57 S7=3
38 To maintain its customer base sales and marketing takes responsibility for making sure buyers are happy as well as trying to upsell them. The division is proactive in contacting customers with surveys and special offers and is reactive in attempting to solve any problems that might cause the comp any to lose customers. P7o5o/ons The word 0promotions1 covers a broad array of sales and marketing efforts including advertising social media public relations sales event sponsorship cause marketing discounts loyalty programs rebates trade show appearances and buyer’s clubs. The sales and marketing team decides which publications to advertise inservices which T> radio orcontests websites giveaways are best fordiscounts promotingorthe company’s products or and what other marketing methods will help it boost sales. 922O?@TI@+ 5
• • • •
•
Dhile opinions vary and specific details of each position can be all over the board the essential roles and duties of virtually any accounting department include the following4 Pa6als Q making payments and keeping the bills paid R3=alsQ processing incoming payments Pa67oll Q make sure everyone gets paid (including the government* Ro7/ng Q preparing financial reports e.g. P8= Balance sheets and budgets Fnan3al Con/7ols Q to avoid errors fraud and theft 9ccounting 5epartment 6esponsibilities in 5etail ). A33o9n/s Pa6al +5on6 o9/, Q In order to maintain great relationships with vendors making sure that everyone gets paid on time is a vital role. The role of the accounting department includes keeping an eye on opportunities to save money for e$ample determining if there are discounts or incentives available for paying certain vendors more #uickly. 9t the very least 9P should be scheduled to assure that the least amount of money has to go out per payment i.e. no late payment chargesR 3. A33o9n/s R3=al and R=n9 T7a3>ng +5on6 n, Q 9nother critical duty of the accounting department is to account for and track receivables including outstanding invoices and any re#uired collection actions. 9ccounts receivable is responsible for creating and tracking invoices. The responsibility here includes assuring that customers pay those invoices on time so a system offriendly reminders is crucial. &. Pa67oll Q Payroll is a critical function of the accounting department and includes making sure all employees are paid accurately and timely. In addition proper ta$ is assessed and ta$ payments are on time with state and federal government agencies.
39 . Ro7/ng and Fnan3al S/a/5n/s Q The primary reason you collect data properly in your accounting software is to prepare financial reports that can be used for budgeting forecasting and other decision making processes. In addition these and other reports are needed for communication to investors banks and other professionals that play a role in the growth of your business. %. Fnan3al Con/7ols @ !inancial controls include reconciliations dividing the responsibilities and following the +99P standards of accounting principles all of which are implemented with view toward compliance fraud and theft prevention. The role of the 2ontroller is to ensure procedures are set up properly to manage that process without errors. -9!s and Rsonsl/s ;anage all security and safety operations. Prevent accidents and resolve them as soon they occur. -uggest implement and develop security and safety systems in coordination with related security agencies. Issue security and safety bulletins and brochures in order to raise ;inistry employee awareness of safety measurements in cooperation with the Public 6elations 5irectorate.
•
•
•
•
•
• • •
•
• • • •
• • •
;onitor workersbuildings inside the ;inistry building. +uard ;inistry and properties from robbery or acts of vandalism through continued surveillance and the proper application of all security measures.
40 •
•
•
• •
•
•
•
•
•
Prevent fire accidents by implementing safety measurements and reporting such accidents to 2ivil 5efense in a timely manner. 6eceive misplaced items register them on the ;issing Items list and return these items to their owners. Provide and train staff to use updated emergency alarms and fire e$tinguishers. 2ontrol fire provide first aid and call 2ivil 5efense when needed. Provide continuous training for ;inistry employees in coordination with training centers and the +eneral 5irectorate of Training.
<@+I@<<6I@+ 9@5 ;9I@T<@92< 5
2ivil engineering 2are of grounds and swimming pools ;echanical,;aintenance4 such as 6efrigeration air,conditioning etc.
:eating
>entilation
41 isual e#uipments :eavy 2leaning 2ommunication and networking -ystems !ire prevention and fighting e#uipments Daste management
2oncerned with correcting the trouble or fault that might occur any time during the functioning of all e#uipment or machineG -uch breakdown repair activities include dissembling of the e#uipment or machine its inspection repair replacement of parts reassembling and test to make sure that e#uipment or machine again fully functional. Breakdown maintenance work may be of major or minor type. ;inor one re#uires less effort e$pense 8 time while it is obvious that reverse will be the case in the matter of major repairs. PREVENTIVE MAINTENANCE It concerns with preventing troubles before it occur through well anticipated plans of check,ups repairs replacement top or major over hauls cleaning proper cleaning proper lubrication etc. of machines and e#uipments. 6outine checkups and repairs are part of preventive maintenance. It is to be noted that preventive maintenance is more important than breakdown ones as it is more convenient useful and less costly in the long run. It resembles the proverb Q 09 stitch in time saves nine.1 RESPONSIBI"ITIES OF EN%INEER-IN-C&AR%E< ). 3. &. . %.
To give proper direction to different section of the department. To draw up and check work,program. 9de#uate supply for maintenance works. To do preparations for contracts. To keep necessary contact with the general ;anager and needs of various related departments of the hotels regarding maintenance works. A. Organi"e training of maintenance personnel. ACCOUNTIN% AND AUDIT< The :ead 0Property operation and maintenance1 include all costs of operation and maintenance which is incurred in hotel engineering. #.0 MAR(ETIN% FEASIBI"IT$
%.) ;96C
42
The target markets of 5reamer’s 5ream 6esort are the following. It has the potential role in the business. +enerally the guests stay with family and some travel alone $OUN% COUP"ES< both local and international travelers and backpackers who want rela$ing atmosphere and itineraries. SIN%"ES< who prefer to stay in a resort which they can unwind and rela$ together with an e$tra adventure. RETIREES< who needs a #uiet and rela$ing lodging establishment with atmospheric view and rela$ing. $OUN% they can PROFESSIONA"S< rela$ and unwind. who want to travel and get some adventure that VACATIONERS- both local and foreign tourist who want to e$perience a brilliant stay. 5<;O+69P:I2NATIONA"IT$ The possible clients are foreigners that have H followed by !ilipinos with )AH. A%E The possible age group of client ranges are &A,% has &AH followed by ), &%(&3H* A,A/(3H* and A/ above(H*. MONT&"$ INCOME It shows that possible highest monthly income of a tourist is Php.)/ ///,3/ /// with the percentage of '/H followed by the Php.3) ///,%//// with the percentage of )H Php.%) ///,'//// with the percentage of )/H and the last Php.') /// and more with the percentage of AH. PERSON W&O TR$ TO STA$ IN A &OTE"
The respondents respond that to stay by in athe tourism,related establishment with the highest percentage of they 'Htry followed other tourist that has the answer @o with 33H. PURPOSE OF TRAVE""IN% The reasons why a tourist travel and its main purpose of travelling are for vacation with the highest percentage of %AH followed by leisure with the percentage of 33H education purposes with )AH and lastly business trips with AH W&O IS WIT& $OU W&EN $OU TRAVE" It indicate that some of the tourist travels with their family with the percentage of H friends with the percentage of )3H together with group with the percentage of )AH and travelling alone have the percentage of 3H. TIMES T&E$ TRAVE" It indicates the times does a tourist travel and mostly of the tourist travel once a year with the percentage of A3H and some answered 3,& times with the percentage of )AH others travels more than & times with )/H and lastly they travel every month with the percentage of H. BUD%ET PER VACATION It shows how much they budget for their vacation most of them answered Php.)////,3//// with the percentage of '/H some answered of Php.3)///,
43 &//// with the percentage of )H followed by Php.&)///,%//// with AH and last Php.%)/// and up with )/H. BUD%ET PER MEA" It shows the budget of the tourists per meal some spend Php.%//,)/// per meal with the percentage of 3AH some of them has the budget of Php.&//,%// per meal with the percentage of &AH and Php.)///,)%// with )H and last has Php.)%// and above with 3/H. BUD%ET FOR ACCOMODATION PER NI%&T It shows the budget of a tourist for his7her accommodation per night tourists answered Php.A///,)//// per night with &3H while others answered Php)///, &/// per night of H and Php.&///,A/// with the percentage of Hwith and the last percentage has Php)//// and above with %AH. T$PE OF "OD%IN% ESTAB"IS&MENT W&ERE TOURIST USUA""$ STA$S It shows that the lodging establishments where tourists usually stay are resort got /H hotel with 3H Pension houses with )H and =odge with the same percentage of )H. (IND OF ROOMS A TOURIST USUA""$ STA$ It shows that the most demand room type is -tandard with %H and also followed with delu$e with )H superior with )H and suite with )H. %.3 5<;9@5 The demand for the last five (%* years is not stable where there is an inclination and declination of tourist arrival and for the future % years starting from this year has a target arrival for more than 3.% million. 5<;9@5 !O6 T:< =9-T % <96TAB"E 1.1 <96 =O29= !O6
3/)/ 3/)) 3/)3 3/)& 3/)
T69><=<6&'A) &&3)/ A/A% 33)EA/ )3'33
T69><=<6)%&A// )%A%% )%%%E )')&/ E'/'&
TOT9=
P<62<@T9+<
%&3/A) %&E'%% A)A) ///E/ 33E%(Jan, 9ug*
)%.&' ).% ).' ,&'.A ,&.E
5<;9@5 !O6 P6OJ<2T<5 TO?6I-T 966I>9= I@ % <96-
The projected tourist arrival % years from now is 3 %/ %E/ according to the Bohol @ews Today. %.& -?PP= 9s what shown above that the demand is higher for both local and foreign tourist in the projected tourist arrival in the year 3/)%,3/)E. Dhen the demand is higher we need to get an enough supply. 9ccording to ;r. @oel :ormachuelos ;unicipal 9dministrator that Bohol is lack of tourism establishments like hotels
44 and resorts and the potential town or place to put up is Panglao as a tourism capital in the Province. De 5reamer’s 5ream 6esort captured that our resort is feasible potential and has a big help to empower and meet the enough supply for accommodation and some facilities in Bohol. 9ccording to the some links that Panglao Bohol got the highest percentage in accommodating tourist were they got almost '/H of tourist every year because Panglao is the vital source of tourism related establishments as a major destination for lu$urious resort sandy white beaches crystal clear water and diving sites. 5reamer’s 5rea m 6esort assumes that they will get %H of the total arrivals as a share from the other hotels resorts or any establishments that accommodate tourist. If in the year 3/)% there will be total e$pected tourists of %%//// then our share will be 3'%// we will accommodate in our resort in ) year. The 3' %// tourist will be divided to )3 as the total number of month in one year and the total will be divided into &/ days assume the number of days in a month. Fo759la /8 sa5l 9a/on< (e$pected tourist arrival market share7number of months7 assume number of
days* -O=?TIO@4 %%////./%U 3'%//7)3U33E)7&/U (number of tourist we will accommodate a day* SUPP"$ FOR ACCOMMODATION IN ONE DA$ TAB"E 1.2
45
WHO ARE THE GUEST
FAMILY
ALONE
GROUP
FRIENDS
!amily has 3 or &'H 9lone ) or )H +roup ) or 3H and !riends )A or 3)H are the total number of guests who stay in one day. B ;O@T: 9ssuming that there will be 33E) guests we will accommodate in one month TAB"E 1. TP< O! !9;I= +6O?P !6I<@59=O@< 6OO; -T9@5965 -?P<6IO6 5<=?N< -?IT< TOTA"
A& )% )% )% 1100
3)& %) %) %)
)A/ &E &E &E 2
&)E '' '' '' ##0
-?PP= !O6 ! 9@5 B (6estaurant and -weet :ouse*
RESTAURANT 5reamer’s 5ream 6esort assume that the total of the tourist arrival that will be
accommodated by the said establishment will get only A/H for the restaurant because in the said area or nearby area has lot of different cuisines offered. The A/ percent of 3'%// in one year for accommodation is 3/A3% (the total of tourist will be accommodated in one year* 3/A3% will also be divided into )3 for the number of months in one year is )')E and divided into &/ we assumes that the
46 total number of days in one month then the result is %' and it will be the total no. of guests will be served a day. SWEET &OUSE !rom the projected or e$pected of personnel that will be cater by the said
establishment for the restaurant is 3/A3% then we also assume that the sweet house will get %/H of those and it will be )/ &)& are the total catered customers in one year and divided into )3 for the number of months in one year and &/ stands for ) month for the supply analysis
47 TAB"E 1.!
1600 1400 1200
1000 RESTAURANT
800
Co!"#1 600 400 200 0 BREAKFAST
LUNCH
DINNER
6<-T9?69@T 9@5 -D<
48 5inner ,'/H or )3/& availed for restaurant ,A/H or %)% availed for sweet house The percentage is assumed that it will be the projected guests will dine and the numbers are come from the projected client of the guest’s base from the last page. %. ;96C
49 P6O5?2T The facilities and amenities itself are already there. The goal of the company is to establish a good relation between employees in order to attain good services to client. To treat the guest properly and meet attention that the level of customer satisfaction. 5reamer’s 5ream 6esort has a total of %/ rooms divided into four types (3/* -tandard ()%* -uperior ()/* 5elu$e (%* -uite. De also have restaurant sweet house and bar. P6I2I@+ 5reamer’s 5ream 6esort pricing method will depend on the demand of the market due to the customer’s wants 8 needs. It will provide a worthy pricing system that will satisfy the customers. P6I2I@+ PO=I2I
ROOMT$PE
PRICE
P<9C
-T9@5965
P8!:)7oo5
P<9C
-?P<6IO6
P8#:)7oo5
P<9C
5<=?N<
P8:)7oo5
P<9C
-?IT<
P81:)7oo5
@ote4 the room is good for 3 persons and ) child if the guest’s has a additional ) person he7she is re#uired to pay for Php.%''.//. TAB"E 1. T$PEOFSE ASON ROOMT$PE PRICE =<9@
-T9@5965
P8!:00)7oo5
=<9@
-?P<6IO6
P8#:00)7oo5
=<9@
5<=?N<
P8:00)7oo5
=<9@
-?IT<
P812:00)7oo5
@ote4 the rooms are good for 3 persons and ) child if the guest’s has an additional ) personG he7she is re#uired to pay for Php3''.// for lean. 5iscounts during lean season4 -enior citi"ens4 3/H discount in room rates. 2hildren below % years old4 3/H discount in room rates.
50 -tudents4 )/H if +roup (% pa$* and if more than )/ there will 3/H plus discount in room rates. P=92< 5reamer’s 5ream 6esort is located at 5anao Panglao Bohol. In reaching the place a &%,% minutes ride of jeepney and a 3/ minutes ride for v,hire from Tagbilaran 2ity port area to reach the place. 9 %,)/ minutes walk going to 9lona Beach.
P6O;OTIO@ ). 9ssociation7;embership4 a guest’s or client can get a membership of 5reamer’s 5ream 6esort and have some points or discounts that can be use in some participating establishments. 3. Debsite4 5reamer’s 5ream 6esort will have a full,service website that allows the visitor to view the establishment to get some information and they may able to have or book a reservation online. The establishment also gives some information about the activities and tourists spot in the said town and province. &. Brochures and flyers4 these are printed communications play important role in the marketing services. . Tarpaulins7posters4 these are printed materials in a speciali"ed kind of banner or slogan of the company which is attractive in its color and si"e. These materials will be posted at the airports seaport in other parts in the cities or pass by of travelers that can be easily seen. %. Public 6elations4 the establishment will be involves in developing positive relationships with the organi"ation media public like radio station and even people or community around the said establishment. It also helps the publicity of the company. Personal selling can be done together the public relation. A. -ponsorship4 it can be done when schools or other institutions send a sponsorship to our company.
51 '. The establishment will also introduce its products through facebook page blogs and promotional videos. 5<;O+69P:I2FREE TRNASPORTATION FROM T&E &O TE" TO PORT VICE-VERSA It shows that many of the tourists wants the hotel to provide a free transportation from the port and vice versa base on their answer es with the percentage of E/H and who answered @o with the percentage of )/H. SERVICES IN A &OTE"
It shows by that!8B the accommodation has2enter the highest a total %/H followed with 3/H !itness with demand )AH andwith -pa with oflowest percentage of )H.
.0 PRODUCTION) TEC&NICA" FEASIBI"IT$
A.)T:< P6O5?2T7 -<6>I2<6<-T9?69@T7 !OO5 -<6>I2< 5
+?<-T- 6OO; 5I==9- includes lu$ury amenities such as bath tub jacu""i own pool coffee maker heat and cold shower refrigerator (with drinks and chips inside* 5>5 player 2able T> pool view smoke and heat detector with sprinkler bathroom amenities visitor’s area floor are carpeted and / s#uare meters 5<=?N< 6OO;- (9P96T;<@T -T=<* includes lu$ury amenities such as bath tub heat and cool shower 5>5 cable T> garden view refrigerator (with drinks
52 and chips inside* smoke and heat detector with sprinkler bathroom amenities and &/ s#uare meters -?P<6IO6 6OO; has its shower heater and cooler 5>5 player cabled T> and a coffee maker bathroom amenities smoke and heat detector and 3& s#uare meters. -T9@5965 6OO; has its cable T> 5>5 player smoke and heat with sprinkler shower heater and cooler and 3/ s#uare meters. ;9I@ !<9T?6<5reamer’s 5ream 6esort is a modern type of lodging establishment we feature modern facilities to the modern world. In the area there are modern lodging and lu$urious establishments in the location around of Barangay Tawala and 5anao. The difference is its uni#ue attraction and facilities the #uality and aromatic food well trained and courteous staff and high #uality of services that we can render to our valued customers. 9;<@ITI<6oom 9menities :igh,speed Di,!i Internet 9ir,conditioned -oundproof rooms • • • • • • • • • • • • • • • • • •
&3F flat screen T> with international entertainment and news 5>5 player International in,room direct dial phones Bathroom amenities 3,hour hot 8 cold water 2omplimentary bottled water ;inibar -eparate shower cubicle Bathtub private pool and Jacu""i in suite villas 3,hour housekeeping !ull,length wardrobe with bathrobe Pillow menu :air dryer Ironing board (on re#uest*
;aga"ines and newspapers !92I=ITI<•
53 5reamer’s 5ream 6esort has modern facilities for the customers and staff. The facilities are restaurant sweet house and swimming pool for adult children and person with disability where they can play chess spa fitness gym mess hall for the staff powwow hall for weddings birthdays that can carry 3//,&// people and memento shop. De also offer foreign e$change car parking and doctor on call. A.3
!6O@T O!!I2< 5
///.// 3///.//
&//////.//
>an, ).% ;. 2ar, ).% ;. (3*
3///.// 3////.// 3////.// '///.//
C<- 9@5 -9!
%///.//
!OO5 9@5 B<><69+< 5
3///.// 3////.// A////.// 33////.//
T<=
:0:000
54 =I@<@B96
)/////.// 3/////.// '%///.// 3/////.// '%///.//
:O?-
3%//////.//
A/////.// A////.// ////.// )3////.// 3%////.// ///.// )A///.//
2:1!:000.00
:?;9@ 6<-O?62< 5
&%///.// &////.// )A///.// ///.//
12;:000.00
-9=<- 9@5 ;96C
)A///.//
2O;P?T<6 (3 -
///.//
922O?@TI@+ 5
12;:000.00
55 O!!I2< T9B=<- 9@5 2:9I6O!!I2< 29BI@
&%///.// &////.//
T<=
)A///.//
2O;P?T<6 (3 -
///.//
12;:000.00
-9!
&////.//
T<=
)A///.//
2O;P?T<6 (3 -
///.//
12;:000.00
<@+I@<<6I@+ 9@5 ;9I@T<@9@2< 5
)A///.//
2O;P?T<6 (3 -
///.//
12;:000.00
Total e$penses for the e#uipment and machineries of the entire department is :0:000.00
A.& D9-T< 5I-PO-9= ;I6O@;<@T @9;< The establishment came out from its name 5reamer’s 5ream 6esort because the business partners are all batch mates when they are still studying in college and this is their dream to put up a tourism establishment together.
56 =O+O
=9@5-29PI@+ 5reamer’s 5ream 6esort is surrounded with plants and trees as re#uired by the municipal government. It has also a vegetable and flower garden at the back portion of the suite villas T<;P<69T?6< 9@5 :?;I5IT The establishment maintains its temperature by providing air,conditions in all rooms offices lobby and other facilities to maintain the temperature or the coolness and the customers can also go around pool area to unwind themselves with the freshness of air. Trees and plants also can give more cool temperature around the area. =I+:TI@+ 5reamer’s 5ream 6esort features a light that is facing on the wall and at the ceiling that gives more space to the surroundings and a color that combine the paint of its wall in order to have a nice and attractive to the customers. The pool has a blue and yellow light to enhanced the color and more attractive not just to the guest but also to the future guest. ;?-I2792O?-TI2There will be a weekly live band at the pool area and daily bar operation e$cept -unday to observe rest day and the music to be played are pop reggae love songs and upon re#uest by the guest. De can assure all the guests that the bar is closed and sound proof were you can’t hear any noise from the bar and we can’t disturb the other guests at their rooms or even at the lobby area. To minimi"e disturbance from the other guest during the live band the door is closed near the pool and restaurant area. !?6@IT?6< 9@5 !?6@I-:I@+
57 !urniture is combining with elegance that suits both classic and modern style and captures both local and foreign clients. !rom manufacturing simple furniture more than this has taken wood that made of gemelina mahogany tugas and many more. !urniture design for hotel and resorts with its designs’ sophistication using high #uality and design of materials such as rattan metal caning and leather. 9 standout feature available for view in our models are one,of,a,kind wall murals striping and fau$ painting which provide a glimpse of how personal a space can become wider. 2ustomi"ed to the owners’ taste and interests of the guests these uni#ue art pieces will set our resort apart from all others. 9s an alternative to decorative paint techni#ues wallpaper or stenciling they provide tremendous value and a stunning look. The furniture and furniture are supplied and maintain by Panglao :ome !urnishing and 9gusan 5esigners 2ollection. =I@<@5reamer’s 5ream 6esort has a curtain on their glass window especially in the rooms >igan inspired color because of its uni#ueness that can also match to the color of wall. The establishment is using linens white in colorG bath linens f and b linens and bed sheets and other company linens. 9ll linens have a company logo at the bottom part.
?@I!O6;F7on/ o443 s/a44
6<29TIO@I-T- (female*, >igan style vest white long sleeves stockings black shoes 6<29TIO@I-T- (male*, >igan style long sleeves semi green and >igan pants black shoes black socks B<==;9@, >igan polo type semi green and >igan pants black shoes black socks Food and B=7ag S/a44
5I@I@+ -T9!!4 white long sleeve black pants socks and shoes bowtie :<95 D9IT<6, white long sleeve black pants socks and shoes bowtie D9IT<6-,
&7 long sleeve black pants white shoes bowtie
58 D9IT6<--<-,
&7 long sleeve skirts black pants socks and shoes
B96T<@5<6-, white polo shirt shorts black shoes 6OO; 9TT<@59@T-, green polo shirt green shorts white shoes P?B=I2 9TT<@59@T-, white shirt black pants white shoes (ITC&EN STAFF
2:igan type long sleeves semi green
and vigan type of pants neck tie black shoes OT&ER OFFICE STAFF (!<;9=<*, >igan type long sleeves semi and
green and >igan pants black shoes
;<@? The restaurant offers a variety of dishes came from different cuisines in the world and they will also introduce the uni#ue dishes of the !ilipino cuisine to the global taste. De also have our sweet house that offers sweet beverages and foods 0panghimagas1 a !ilipino term of sweet foods. -9@IT9TIO@ -anitation is very important in our daily living especially to those health conscious people. -anitation has a big impact not just in the surroundings but most especially in !ood Preparation because it reflects the cleanliness of the establishment in terms of -anitation and :ygiene. De assure that our clients have nothing to worry about because the establishment secure and pass all sanitation re#uirements from the municipal and registered from :922P. The establishment does believe from the saying P6<><@TIO@ I- B
59 linens fabrics and all the other facilities of the establishment. The establishment also considers the handler of the product or the hotel staff for the hygienic purposes and assures you that they are free from any serious problem regarding to their health by undergoing medical checkup. -9;P=< =I-T !O6 -9@IT9TIO@ 9@5 :+I<@<
,9ir freshener ,toothpaste and toothbrushes ,bar soap ,laundry detergent ,fabric conditioner ,hair conditioner ,dish washing li#uid ,shampoo ,chlorine bleach ,=ysol,type disinfectant
-9!
6einforcement of our staff awareness programs that states F9ll staff are part of the security teamF and are responsible for looking after your safety and security. 5reamer’s 5ream 6esort properties being e#uipped with the latest closed circuit television and recording technology (22T>* lobby’s hallways parking area and other 6esort area which are monitored by trained security officers on a 3 hours a day ' days a week basis. 2omprehensive -ecurity 9udits conducted regularly of 5reamer’s 5ream 6esort. 5edicated !ire7=ife7-afety Officers appointed at each property whose responsibility is to monitor vigilantly and maintain our fire7life7safety systems. -ecurity staff participation in security workshops to ensure they are thoroughly trained to deal with emergencies of all types. 2ross functional emergency response teams on site at each of our hotels 3 hours a day ' days a week.
60
5reamer’s 5ream 6esort is renowned for the lu$ury e$perience it provides guests and you can rest assured that we will do our utmost to ensure your well,being and safety.
FIRE EMER%ENC$ P"AN BEFORE EVACUATION
09=96; DI== -O?@51 DURIN% E'IT< +If you are inside the office,
). >erify the location7source of the fire. a. -tay calm and don’t panic b. Turn of your computer and other devices c. -witch all the lights d. =eave the office at once and proceed to the -afety Kone 9rea Outside the main building or outside the gate and follow the emergency route e. 5on’t forget to bri ng any ba ck up dis k
which contains office7
personal file documents f. 2lose the door upon leaving the office room and etc. but don’t lock it for the easy access of the rescuer g. -tay outside the building until the fire is controlled and wait for the go signal to get inside. 3. If you are outside the office room or any close area4 a. Proceed to the e$i t door if you are in the gr ound floor as soon as possible b. If you are in second floor 8 third floor always follow the directional arrow going down or emergency route until you reach at the ground floor then proceed to the e$it door. AFTER E'IT
). 9lways stay at the other office personnel and stay in the safety area 3. 5o not roam around the building for sightseeing
61 &. 2onfirm -ecurity officer or emergency personnel who are missing personnel . D9IT for 9= = 2=<96 signal from the senior or head secu rity officer or emergency personnel to get inside the building. 9lso wait for management announcements EART&UA(E EMER%ENC$ PROCEDURE
09=96; DI== -O?@51 9s a signal to leave the office room pr etc. at once DURIN% E'IT
). 2over your head with hands for protection 3. Proceed to the -9!
62 3. 5o not roam around the building for sightseeing &. 2onfirm -ecurity officer or emergency personnel who are missing personnel . D9IT for 9= = 2=<96 signal from the senior or head secu rity officer or emergency personnel to get inside the building. 9lso wait for management announcements AMENITIES)FACI"ITIES FOR P&$SICA""$ C&A""EN%E
5reamer’s 5ream 6esort offered a pool for physically challenge which is e$clusive for them. .
.0 FINANCIA" FEASIBI"IT$
'.) TOT9= P6OJ<2T 2O-T The total project cost of the company is 33AE&'///.//.
63 house !00 s#uare meters for spa and fitness gym !00 s#uare meters for the pool outside the building. The overall covered building area in the total land area is :2# s#uare meter. In order to get the total construction cost the total area covered must be multiplied by )/// as the standard cost for every s#uare meter. The total construction cost is )&E /%/ ///.//. The breakdown of construction cost is as follows4 ;aterial cost (A/H of total construction cost*
&&////.//
=abor 2ost (%/H of material cost*
)')%///.//
3/%'%/.//
9rchitect’s !ee (%H of material cost*
'.&
3/%'%/.//
2ontingency fund (H of material cost*
&&&'3//.//
;iscellaneous(%Hofmaterialcost*
3/%'%/.//
2ontractor’s profit ()/H of material cost*
)')%//.//
TOT9= =9@5 96<9 O! T:< <-T9B=I-:;<@T >alueoftheland Total9rea TOTA" VA"UE OF T&E "AND
3%//pers#uaremeters )////s#uaremeters 2#: 000:000.00
=9@5 2O><6<5 Building
3//s#uaremeters
Pool area
// s#uare meters
6estaurantarea
//s#uaremeters
-weethouse
)%/s#uare meters
-paand!itnessgym
3//s#uaremeters
%>illaswithin,housepool
3'%s#uaremeters
5elu$e
&//s#uaremeters
Parking lot
%// s#uare meters
-ideofthebuildingallowance
//s#uaremeters
Totallandcoveredarea '. ;O5< O! !I@9@2I@+
%3%s#uaremeters
The partnership or investor will have their loan in the banks.
64 '.% TOT9= P6OJ<2T 2O-T TAB"E 1.;
2apital e$penses 2onstruction =and To/al P7 O7a/ng Enss
A3'///.// )&E/%////.// 3%//////.// 22:;:000.00
TAB"E 1.10
=9@5 3%//////.// =9@5 2=<96I@+ 9@5 &//////.// =9@5-29PI@+ P<6;IT- 9@5 %/////.// 9226<5IT9TIO@ +<@<69TO6 3%////.// <=<>9TO6 '/////.// 6<-O6T <-7P96TI
A3'///.// 201:;:000.00
3)E&&//.// )%/////.// &/////.// )%////.// )%////.// )%////.// )%////.// )'E//.// & %/////.// 33&A'%.//
%%///.// 3////.// &////.// %///.// 3%//////.//
'%///.//
3%/'%///.//
65 &OUSE(EEPIN% DEPARTMENT 2=<9@I@+ -?PP=I<- 9@5 ;9T<6I9=3/////.// O!!I2<-?PP=I<%///.// +?<-T6OO;9;<@ITI<)%/////.// ?@I!O6;A////.// &UMAN RESOURCE DEPARTMENT ?@I!O6;)%///.// O!!I2<-?PP=I<3%///.// SA"ES AND M AR(ETIN% DEPARTMENT O!!I2<-?PP=I<3%///.//
?@I!O6; ACCOUNTIN% DEPARTMENT O!!I2<-?PP=I
)/%///.//
////.//
)%///.//
////.//
3%///.// )%///.//
////.//
3%///.// 3////.//
%///.//
%///.//
%///.//
3%///.//
3%///.// )3/////.// #:;:#.00
'.' -9=<- !O6<29-T TAB"E 1.12 RESTAURANT SA"ES FORECAST PA')COVER
%' %'
AVER A%E PA' C&AR%ES
)///.// &%/.//
NO. OF MEA"S
3(lunchanddinner* 3(breakfastand
# OPER ATIN% DA$S ANNUA""$ )A)////.// )%A&%//.//
snacks* To/a slals
#:1:#00.00
BAR SA"ES FORECAST
66 TAB"E 1.1 PA')COVER
)//
AVERA%E PA' C&AR%ES &%/.//
NO. OF OPER ATIN% DA$S &A%
TOTA" 12:#:000.00
SWEET &OUSE FORECAST TAB"E 1.1! PA')COVER
&/
AVERA%E PA' C&AR%ES &//.//
NO. OF OPER ATIN% DA$S &A%
TOTA" :2#:000.00
SPA SA"ES FORECAST TAB"E 1.1# PA')COVER AVERA%E PA' PER DA$ C&AR%ES &/ )///.//
NO. OF OPER ATIN% DA$S &A%
TOTA" 10:;#0:000.00
FITNESS %$M SA"ES FORECAST TAB"E 1.1 PA')COVER AVERA%E PA' PER DA$ C&AR%ES
&/
&%/.//
NO. OF OPER ATIN% DA$S
&A%
%UEST ROOM SA"ES FORECAST TAB"E 1.1 PEA( SEASON
TOTA" :2:#00.00
67 TYPE OF ROOM
# OF ROO MS
FORECAS TED OCCUPAN CY RATE
S!"$"%$ !&' %(() S!"$"%$ $(./
10
%(() S%'(% !&' %(() S%'(% $(./ %(() D/ $(./ %(() V'//" $(./
ROOM RATE
DAILY ROOM SALES
80*
FORECAS TED NUMBER OF ROOMS 8
# OF OPERATI N DAYS
TOTAL
4+777,00
38+216,00
365
13+948+840,0 0
10
80*
8
4+777,00
38+216,00
365
13+948+840,0 0
10
70*
7
5+777,00
40+439,00
365
14+760+235,0 0
5
80*
4
5+777,00
23+108,00
365
8+434+420,00
10
90*
9
8+777,00
78+993,00
365
28+832+445,0 0
5
100*
5
13+777,00
68+885,00
365
25+143+025,0 0
TOTA"
10#:0:0#.00
'. P6OJ<2T<5 I@2O;< TAB"E 1.1
P6OJ<2T<5 I@2O;< -T9T<;<@T !O6 T:< )-T 9@5 3@5 <96 O! OP<69TIO@ 6evenue =<--4 Operatinge$penses
) -T
<96
)E3/&/%.//
@5
3<96
3/)/'%A.3%.//
%''EA&'%.// EA/)E/.3%.// EA/)E/.3%.// EA/)E/.3%.// )/%'%E.3/.//
&A''3%.// )3//%3&'.)3.// )3//%3&'.)3.// )3//%3&'.)3.// )AE))3)'././/
3)/EE')..//
&&E'/&.%A3.//
&'E'.&A.//
)&%&A).3.//
68 5reamer’s 5ream 6esort assumes that the sales are increasing to 3%H in the second year of operation. 9nd a A/H decrease in the operating e$penses from the ) st year of operation electricity bills and water bills and the others remain its cost of %H. The net income increases from the )
st
and 3 nd year of
operation until the succeeding years until the return of investment (6OI* will be reali"ed on the ' th year of operation. 9fter )/ years we assume that it will go higher until to its )/th year of operation and the company is stable.
69
MATERIALS HANDLING DESIGN, PROJECT LAYOUT AND LOCATION AND
BUILDING FACILITIES FLOOR PLAN
70
BIB"IO%RAP&$
Internet -ites and links4 http477www.ppdobohol.lgu.ph7profile7socio,economic,profile7economic, development7tourism7visitor,arrivals7 http477www.boholnewstoday.com73/)%/37projected,bohol,tourist,arrivals,in,3/)%, unlikely.html ;unicipality of Panglao and Province of Bohol Internet -ites http477en.wikipedia.org7wiki7PanglaoWBohol http477www.bohol.ph7mun&.html http477panglao.gov.ph7municipal,profile7 http477en.wikipedia.org7wiki7Bohol http477www.islandsproperties.com7places7bohol.htm http477www.aenet.org7bohol7aboutboh.htm ;unicipality of Panglao ;unicipal Tourism Office in Panglao 9ssessor’s Office
71
2ristal e,2ollege Tawala Panglao Bohol 6espondents +reetingsR De the & rd year students taking up Bachelor of -cience in :otel and 6estaurant ;anagement of 2ristal e,2ollege are conducting a Operational -tudy to comply a course re#uirement. In line with this we have chosen Barangay 5anao Panglao Bohol as a site for the said study. De would ask your time and support as our respondent. De will assure you that all answers will be kept confidential and shall be used for academic purposes only. our heartily cooperation would be very much appreciated. 6espectfully ours 6esearchers B-:6;,III -tudents Ms. Jo= &a5as %7anada (:;+T,)& 2lass Instructor*
UESTIONNAIRE These #uestionnaires will serve as our basis on what to plan to put up a resort in 5anao Panglao Bohol. DIRECTION< CI@5= P?T 2:<2C I@ T:< 2I62=< T:9T 2O66<-PO@5O?6 9@-D<6 9re you a International Tourist =ocal tourist @ationality4
!ilipino !oreigner +ender4 WWWWW Occupation4 WWWWWWWWW
72
es
es
9ge4 ),&% &A,% A,A/ A) above ).* :ow much is your monthly incomeX Php)/ ///,3//// Php%) ///,'//// Php3) ///,%//// Php') /// and more 3.* 5oes the place is accessible for the touristX @o &.* Is it easy for the tourist to find transportation going to PanglaoX es @o .* 5o we need to provide free shuttle for the guest from Port to :otel vice versaX es @o %.* :ave you tried spending @o your stay in a hotelX
A.* Dhat is your purpose of travellingX =eisure acation '.* Dho is with you when you travelX !amily +roup !riends 9lone .* :ow many times do you travel in one yearX Onceayear everymonth 3,× morethan× E.* :ow much you usually spend per vacationX Php)/ ///,3//// Php&) ///,%//// Php3) ///,&//// Php%) /// and more )/.* :ow much is your budget for food and beverage per mealX Php&//,%// Php)///,)%// Php%//,)/// Php)%//above )).* :ow much is your budget for accommodation per nightX Php)///, &/// PhpA ///,)//// Php&///,A/// Php)/ /// above )3.* Dhat type of lodging establishment you usually stayX :otel Pension:ouses 6esort =odge )&.* Dhich room accommodation you usually stayX -tandard -uperior 5elu$e -uite ).* Dould you avail this type of services if we will put up a hotelX 9ccommodation -pa !ood and Beverage !itness 2enter !O6;?=9 P<62<@T9+
73 RESPONDENTS PROFI"E NATIONA"IT$
I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
74 I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
75 I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
I@T<6P6
76 SERVICES IN A &OTE"
I@T<6P6
P8l8al/8
P6<;I?; 2O@T6IB?TIO@ T9B=< T9B=< ).)E
-alary Bracket
-alary 6ange
-alary Base
Total ;onthly Premium
EEE.EE and below
///.//
3//.//
)//.//
)//.//
3
E///.// , EEEE.EE
E///.//
33%.//
))3.%/
))3.%/
&
)////.//,
)////.//
3%/.//
)3%.//
)3%.//
77
-alary Bracket
-alary 6ange
-alary Base
Total ;onthly Premium
)/EEE.EE
))///.// , ))EEE.EE
))///.//
3'%.//
)&'.%/
)&'.%/
)3///.//
&//.//
)%/.//
)%/.//
)&///.//
&3%.//
)A3.%/
)A3.%/
)3///.// , % A
)3EEE.EE )&///.// , )&EEE.EE
'
)///.// , )EEE.EE
)///.//
&%/.//
)'%.//
)'%.//
)%///.// , )%EEE.EE
)%///.//
&'%.//
)'.%/
)'.%/
E
)A///.// , )AEEE.EE
)A///.//
//.//
3//.//
3//.//
)/
)'///.// , )'EEE.EE
)'///.//
3%.//
3)3.%/
3)3.%/
))
)///.// , )EEE.EE
)///.//
%/.//
33%.//
33%.//
)3
)E///.// , )EEEE.EE
)E///.//
'%.//
3&'.%/
3&'.%/
)&
3////.// , 3/EEE.EE
3////.//
%//.//
3%/.//
3%/.//
)
3)///.// , 3)EEE.EE
3)///.//
%3%.//
3A3.%/
3A3.%/
)%
33///.// , 33EEE.EE
33///.//
%%/.//
3'%.//
3'%.//
)A
3&///.// , 3&EEE.EE
3&///.//
%'%.//
3'.%/
3'.%/
)'
3///.// , 3EEE.EE
3///.//
A//.//
&//.//
&//.//
3%///.//
A3%.//
&)3.%/
&)3.%/
3A///.//
A%/.//
&3%.//
&3%.//
3%///.// , ) )E
3%EEE.EE 3A///.// , 3AEEE.EE
78
-alary Bracket
-alary 6ange
-alary Base
Total ;onthly Premium
3/
3'///.// , 3'EEE.EE
3'///.//
A'%.//
&&'.%/
&&'.%/
3)
3///.// , 3EEE.EE
3///.//
'//.//
&%/.//
&%/.//
33
3E///.// , 3EEEE.EE
3E///.//
'3%.//
&A3.%/
&A3.%/
3&
&////.// , &/EEE.EE
&////.//
'%/.//
&'%.//
&'%.//
3
&)///.// , &)EEE.EE
&)///.//
''%.//
&'.%/
&'.%/
3%
&3///.// , &3EEE.EE
&3///.//
//.//
//.//
//.//
3A
&&///.// , &&EEE.EE
&&///.//
3%.//
)3.%/
)3.%/
3'
&///.// , &EEE.EE
&///.//
%/.//
3%.//
3%.//
3
&%///.//andup
TAB"E 1.20
&%///.//
'%.//
&'.%/
&'.%/
79
RESUME
80
CHRISTIAN ANGELO ESTO$UIA BALILI% DANAO% PANGLAO% BOHOL% PHILIPPINES 6&40 '6&(48140(601
O?3/=4 To render e$cellent service to your company in which this service is in line with my curricular program and be able to impart my knowledge and abilities in serving the company and the customers with sincerity. PERSONA" DATA 9ge 4 5ateofBirth 4 :eight 4 Deight
6eligion 2iti"enship 2ivil-tatus
4 4 4
4
)E years of age January/A)EEA %’)/’’ % kg. Born,9gain2hristian !ilipino -ingle
EDUCATIONA" BAC(%ROUND
T<6TI96
Bachelor of -cience in :otel and 6estaurant
;anagement 3/)3 P6<-<@T
Cm ) 2entral :ighway Tawala Panglao Bohol
2ristal e, 2ollege -econdary =evel 3/)),3/)3
-an 9gustin 9cademy Poblacion Panglao Bohol
81 Primary =evel 3//',3//
5anao
UA"IFICATIONS)S(I""S 2ompetent in the following4 •
:ousekeeping
•
!ront Office -ervices
•
! 8 B -ervices
•
+arnishing
•
Bread and Pastry Production SEMINARS Ta5 B9ldng S5na7 and Wo7>s8o
2ristal e,2ollege !ebruary 3/)% Co559n3a/on S5na7 and Wo7>s8o 2ristal e,2ollege !ebruary 3/)% P7ol5 Sol=ng S5na7 and Wo7>s8o 2ristal e,2ollege !ebruary 3/)% Tal E/9// n Fn Dnng ;etro 2entre :otel ;arch 3/)& So3al %7a3s s5na7 ;etro 2entre :otel ;arch 3/)& C&ARACTER REFERENCES M7s. %55a Paa/ao :ead 2ollege of :otel and 6estaurant ;anagement 2ristal e,2ollege Cm )% 2entral :ighway Tawala Panglao Bohol 2ontact @o. (/&* %/3,/
Ms. Ma7a Dolo7s Pagl Practicum 2oordinator :;5 5epartment
82 2ristal e,2ollege Cm )% 2entral :ighway Tawala Panglao Bohol 2ontact @o. (/&* %/3,/
J9dg S93so A73a5o 6T2,Judge,Tagbilaran 2ity 2ontact @o. /E3/E3%%' 5anao Panglao Bohol
PERSONA" INFORMATION< Na5< +erarda 9. 2larabal Ag< )E B7/8da6< October & )EE% Na/onal/6< !ilipino B7/8la3< -unrise Tawala Panglao Bohol Rlgon< 6oman 2atholic C=l S/a/9s< -ingle Mo/87Hs Na5< 9necita 2larabal Fa/87Hs Na5< !rancisco 2larabal EDUCATIONA" BAC(%ROUND< T7/a76< 2ristal e, 2ollege Tawala Panglao Bohol Dg7< Bachelor of -cience in :otel and 6estaurant ;anagement S3onda764 =ourdes @ational :igh -chool =ourdes Panglao Bohol P75a76< Tawala
PERSONA" INFORMATION< Na5< =ara Bianca Belano
83 Ag< 3) B7/8da6< -eptember 3' )EE& Na/onal/6< !ilipino B7/8la3< =oon Bohol Rlgon< 6oman 2atholic C=l S/a/9s< -ingle Mo/87Hs Na5< Jocelyn Belano Fa/87Hs Na5< EDUCATIONA" BAC(%ROUND< T7/a76< e, 2ollege Tawala Panglao Bohol Dg7< 2ristal Bachelor of -cience in :otel and 6estaurant ;anagement S3onda76< -acred :eart 9cademy =oon Bohol P75a76< =oon -outh
PERSONA" Na5< 9ngelINFORMATION< =intua Ag< )E B7/8da6< ;ay )' )EE% Na/onal/6< !ilipino B7/8la3< Tangnan Panglao Bohol Rlgon< 6oman 2atholic C=l S/a/9s< -ingle Mo/87Hs Na5< =u" =intua Fa/87Hs Na54 +eorge =intua EDUCATIONA" BAC(%ROUND< T7/a76< 2ristal e, 2ollege Dg7< Bachelor of -cience In :otel and 6estaurant ;anagement S3onda76< -alus Institute of Technology P75a76< Tangnan
84
PERSONA" INFORMATION< Na5< Jonas >argas Ag< 3 B7/8da6< @ovember Na/onal/6< !ilipino % )EE/ B7/8la3< ?bay Bohol Rlgon< 2hristian C=l S/a/9s< -ingle Mo/87Hs Na5< 9nabelle =ungay >argas Fa/87Hs Na5< N)A EDUCATIONA" BAC(%ROUND< T7/a76< 2ristal e,2ollege Bachelor of -cience in :otel and 6estaurant ;anagement Tawala Panglao Bohol S3onda76< ?niversity of Bohol Tagbilaran 2ity Bohol P75a76
85
