Questionnaire for customer satisfaction for patanjali products
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QUESTIONNAIRE NAME:_______________________
AGE:_____
Q1. How long have you used PATANJALI products? o o o o
Less than 6 months More than 6 months but less than a year Over a year Never used
Q2. How often do you use PATANJALI products? o o o o
Everyday Frequently Rarely Never
Q3. Overall, how satisfied are you with PATANJALI products? o o o
Satisfied Neither satisfied nor dissatisfied Dissatisfied
Q4. How satisfied are you with the following characteristics of PATANJALI products? CHARACTERISTICS
SATISFIED
NEITHER SATISFIED NOR DISSATISFIED
DISSATISFIED
QUALITY PRICE USAGE EXPERIENCE Q5. Considering your most recent experience, how much do you agree with the following statements? STATEMENTS
AGREE
NEITHER AGREE NOR DISAGREE
DISAGREE
PRODUCT WAS WORTH PURCHASE PRICE PRODUCT WAS WORTH PURCHASING AGAIN PRODUCT IS COMPETITIVELY PRICED Q6. How would you compare PATANJALI products with similar products offered by other companies? o o o
Much better About the same Somewhat worse
o
Can’t say
Q7.Would you purchase PATANJALI products again? o o o
Yes Maybe No
Q8.Would you recommend these products to your peers? o o o
