This article attempts to analyze the growth of Zomato, a web-based service that provides users with reviews of restaurants across various cities of India and 10 other countries.
Analysis of Zomato
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Questionnaire on Foodpanda vs Zomato DO YOU ORDER FOOD ONLINE? Yes No IF YES, FROM WHICH COMPANY DO YOU PREFER? Foodpanda Zomato Others HOW OFTEN YOU ORDER FOOD ONLINE? Daily Weekly Fortnight Monthly WHICH MEAL YOU TYPICALLY ORDER FOOD ONLINE? Breakfast lunch Snacks Dinner IN GENERAL, HOW DO YOU PREFER TO ORDER FOOD? over the mobile app over the web browser others WHAT IS THE APPROXIMATE MONEY YOU SPEND ON ORDERING FOOD PER TIME? <150 <250 <500 More than 500
WHY DO YOU PREFER ONLINE FOOD DELIVERY? Faster delivery Convinent Time saving Money saving All the above WHICH COMPANY SERVICES ARE GOOD IN
in packing Foodpanda Zomato Others in quality of service Foodpanda Zomato Others on time delivery Foodpanda Zomato Others WHICH WEBSITE OR APP HAS EASY ACCESIBILITY TO ORDER FOOD? Foodpanda Zomato others billing process and payment option 1 2 3 4 5 poor
excellent
Please rate various aspects of food panda in Delivery service 1 2 3 4 5 poor
excellent
ordering process 1 2 3 4 5
excellent
poor
menu selection 1 2 3 4 5 poor
excellent
food quality 1 2 3 4 5 poor
excellent
presentation 1 2 3 4 5 poor
excellent
Please rate various aspects of zomato in Delivery service 1 2 3 4 5 poor
excellent
ordering process 1 2 3 4 5 poor
excellent
menu selection 1 2 3 4 5 poor
excellent
food quality 1 2 3 4 5 poor
excellent
presentation 1 2 3 4 5 poor
excellent
billing process and payment option 1 2 3 4 5 poor
excellent
ACCORDING TO YOU WHICH COMPANY PROVIDES MORE OFFERS AND PROMOTIONS? Foodpanda Zomato Others WHICH COMPANIES CUSTOMER SERVICE IS GOOD Foodpanda Zomato Others WOULD YOU SUGGEST OTHERS TO BUY FOOD ONLINE, IF YES WHICH COMPANY Foodpanda Zomato Others ACCORDING TO YOU WHICH COMPANY BELOW HAS MORE TIE UPS WITH MOST RESTUARANTS? FoodPanda Zomato Others
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