Home
Add Document
Sign In
Register
Questionnaire Dell
Home
Questionnaire Dell
fdgfdgFull description...
Author:
kumarrohit352
19 downloads
190 Views
318KB Size
Report
DOWNLOAD .PDF
Recommend Documents
Dell Questionnaire
Questionnaire
Customer satisfaction on Patanjali Beauty Products
questionnaire
antigone
Questionnaire
consumer buying behavior of Samsung Ac's
Questionnaire
Full description
Questionnaire
Full description
Questionnaire
hiiFull description
Questionnaire
Full description
Questionnaire
questionnaire on shampoo penetration in rural marketsDescription complète
questionnaire
questionnaireDescription complète
Questionnaire
yes
Questionnaire
Sample questionnaire of a Feasibility StudyFull description
Questionnaire
Full description
Questionnaire
m,bnk,mFull description
Questionnaire
Description complète
Questionnaire
QUESTIONNAIRE
Questionnaire
Questionnaire
FEASIBFull description
Questionnaire
questionnaire
Full description
Questionnaire
Survey QuestionnaireFull description
Questionnaire
obesity KAP
questionnaire
Full description
Data Analysis
Q. Have you heard about DELL Laptop?
4%
Yes No 96%
INTERPRETATION:
Most of the population knows about Dell laptop.
Q. Do you use DELL Laptop?
12%
Yes No 88%
INTERPRETATION:
More than half of the population uses Dell laptop.
Q. For what purposes do you use DELL Laptop?
12%
16% 8%
Business Office Personal
60%
INTERPRETATION:
Mostly consumer uses the Dell laptop for personal use.
Any Other
Q. As a consumers who influences your buying decision?
24% Friends 4% 12%
60%
Advertisement Relative Any Other
INTERPRETATION:
We conclude friends are easily influencing the consumer.
Q. Is your purchasing decision affected by the brand image of the DELL? Yes
[
]
No
[
]
24%
Yes 68%
No
INTERPRETATION: PEOPLE ARE ATTRACTED BY OFFERS LIKE FREE GIFTS AND DISCOUNTS ETC.
Q. Is your buying decision influences by the accessories given by the Dell laptop?
Yes
[
]
No
[
]
44%
64%
Yes No
INTERPRETATION: PEOPLE.
BRANDS EFFECT THE PURCHASING DECISION OF
Q. Does laptop colours and designs affects your buying decision? Yes
[
]
No
[
]
40%
60%
Yes No
INTERPRETATION: ONLY 40 % OF THE POPUALTION FINDS THE PRICING POLICY OF THE COMPANY REASONABLE i.e. NEITHER CHEAP NOR EXPENSIVE
Q. What is the opinion about the price policy of DELL? [
] Expensive
[
] Cheap
[
] Reasonable
8% 24% Expensive 68%
Cheap Reasonable
INTERPRETATION: A LOT OF PEOPLE HAVE FACED PROBLEMS WITH THE SERVICES OFFERED BY DELL.
Q. What are the factors that you look in DELL laptop before purchase? Configuration
[
]
Battery back up
Both of them
[
]
Any other (specify) ___________
12%
[
]
20% Configuration
28%
Battery backup 40%
Both of them Any othr (Specify)
INTERPRETATION:
After survey we found maximum customer in favour is battery backup.
Q. Please rate the after sale services of Dell Laptop? Highly satisfy
[
]
Satisfy
[
]
Unsatisfy
[
]
Can’t Say
[
]
0%
12%
16% High satisfy Satisfy Unsatisfy
72%
Can't Say
INTERPRETATION:
After survey we found maximum customer are satisfy.
Q. Please rate the battery backup offered by the Dell laptop ? Highly satisfy
[
]
Satisfy
[
]
Unsatisfy
[
]
Can’t Say
[
]
8%
20%
16% High satisfy Satisfy Unsatisfy 56%
Can't Say
INTERPRETATION:
After survey we found maximum customer are satisfy.
Q. Will you switch another brands as a consumer?
44% 56%
Yes No
INTERPRETATION:
After survey we found that 56% of the consumers want to switch the brand.
Q. Acc. to you which company is the biggest competitor available in the market for DELL Laptop ?
6% 6% 36% Sony HP 52%
HCL Any other (Specify)
INTERPRETATION:
52% of the consumers say it is HP 36% of the consumers say it is Sony And rest of them say other.
Q. Will you recommend Dell Laptop to other?
24%
Yes 76%
INTERPRETATION:
Most of them will recommend Dell laptop.
No
Q. Are you satisfied with DELL products?
0% 0%
24%
12% Highly satisfied Satisfied Netural 64%
Dissatisfied Highly dissatisfied
INTERPRETATION:
Most of the consumers are satisfied.
×
Report "Questionnaire Dell"
Your name
Email
Reason
-Select Reason-
Pornographic
Defamatory
Illegal/Unlawful
Spam
Other Terms Of Service Violation
File a copyright complaint
Description
×
Sign In
Email
Password
Remember me
Forgot password?
Sign In
Our partners will collect data and use cookies for ad personalization and measurement.
Learn how we and our ad partner Google, collect and use data
.
Agree & close