POWER PHRASES TO BUILD YOUR RESUME
ACCURACY
Recognize the importance of accuracy Perform with a high degree of accuracy Perform with consistent accuracy Achieve results with accuracy and precision Maintain high statistical accuracy Expect perfection Strive for perfection Excel in achieving perfection Avoid mistakes and errors Conform to strict tolerances Meet precise standards Meet rigid specications !eep accurate records Maintain accurate documentation Provide explicit documentation Meticulous with detail Excel in detail checking "orecast with extreme accuracy Make accurate predictions a#out future trends$ directions directions and developments%
ACHIEVEMENT
Achieve optimal levels of personal performance and accomplishment accomplishment Provide strong evidence of specic accomplishments Produce a tangi#le$ positive impact Achieve consistently high results Excel in achieving outstanding pro&ect results Achieve #ottom'line results Achieve lasting results Exceed the norm Accomplish Accomplish more with fewer people (emonstrate the a#ility to achieve desire results "ocus on results Attain results without negative side e)ects Attain results through positive actions
ADMINISTRATION
(emonstrate a high level of administrative administrative competence% Constantly examine administrative administrative e)ectiveness and seeks #etter procedures
Encourage administrative e*ciency and e)ectiveness Achieve high administrative output Avoid #urdening management with administrative detail E)ectively use exception reporting to keep management informed% Clearly esta#lish administrative rules and regulations Enumerate and specify procedures for implementing and administering written policies (evelop policies and procedure to improve department% +mprove administrative administrative support systems Supply necessary support services (evelop successful administrative strategies Excel in simplifying systems and reducing paperwork Excel in eliminating unnecessary paperwork E)ectively control paperwork% Manage paperwork e*ciently and e)ectively +mprove administrative e*ciency through the e)ective use of forms Esta#lish e)ective systems for record retention !eep simple records with little duplication E)ectively handle information overload Esta#lish e)ective systems for information retrieval ,nderstand and apply #asic statistical methods Make e)ective use of statistical applications ,se sound statistical control control techni-ues Properly control the release of proprietary information Respect condential information Maintain complete condentiality condentiality !eep informed of new technologies in o*ce automation ,tilize improved technology for administrative administrative support Make e)ective use of o*ce e-uipment
ANALYTICAL SKILLS:
(emonstrate a strong power of analytical reasoning (isplay strong analytical -ualities (emonstrate a strong a#ility to analyze pro#lems
.ery methodical in solving pro#lems ,tilize a variety of analytical analytical techni-ues to solve pro#lems Excels in analyzing and ad&usting work procedures for maximum e*ciency /horoughly analyze analyze conditions conditions and reaches reaches independent decisions E)ective in analyzing relevant information Excel in analytical thinking
APPEARANCE
Recognize the importance of appearance Present an attractive appearance /ake /ake pride pride in personal personal appearance appearance (isplay the type of grooming which is neat$ attractive and appropriate 0ive proper attention to personal hygiene and dress (ress to convey an appropriate image (ress consistent with organizational expectation Conform to proper standards of dress 1ear appropriate clothing and accessories (ress appropriately for the position (isplay good posture Pro&ects poise and authority Make positive rst impression Make excellent impression Pro&ect a positive image
COMMUNICATIVE SKILLS
Excel in e)ective and positive communications Communicate openly$ forcefully and e)ectively Communicate clearly and concisely Communicate with credi#ility and condence Communicate high expectations expectations +mprove the e)ectiveness of communications and interactions with others Provide Provide a intellectual intellectual atmosphere conducive to the stimulation and interchange of ideas Excel in communicating with individuals and small groups Conduct meetings that achieve results Make a strong impact at meetings (emonstrate strong committee procedures and techni-ues Excel in intercommunications intercommunications and interactions (emonstrate sound negotiating skills
E)ectively communicate goals and interplay of ideas and concepts E)ectively communicate management management decisions to achieve understanding and acceptance% E)ectively communicate upward$ downward and laterally Communicate e)ectively #oth horizontally and vertically (evelops and maintains two'way communications !eep other departments informed of developments a)ecting their function Communicate condently with superiors$ peers and su#ordinates E)ectively communicate with co'workers 2ptimally utilize all channels of communications (emonstrate good &udgement in selecting the proper mode of communication !now when to cover topics #y letter or phone% Make appropriate use of formal vs% informal communication Encourage open communication to achieve mutual understandings understandings (emonstrate an a#ility to perform and communicate Competent communicator Ask penetrating -uestions Prevent unproductive responses Avoid communication #reakdowns Make the #est impression in all situations (emonstrate proper telephone techni-ues and eti-uette Make e)ective use of the telephone and fax machine E)ective explains and interprets organizational policies and procedures E)ectively translates complex information into common terms E)ective organization of ideas for logical presentation and acceptance% Respond -uickly to all oral and written communications Excel in ver#al and no'ver#al communications ,se proper oral and written language Possess a strong voca#ulary (isplay productive assertiveness Assertive without #eing overly aggressive Convey an impression which re3ects favora#ly upon the pu#lic relations relations of the organization Excel in dealing with the pu#lic
,se communicative skills to #olster the organization4s image Promote organizational policies$ the -uality of its products and its reputation (emonstrate and convey a favora#le image of the organization
COMPETENCY
(emonstrate competent performance Pro&ect a special competence (emonstrate a high level of expertise (emonstrate strong personal e)ectiveness (emonstrate strong interpersonal competence 5elieve in self .ery condant of a#ilities ,ses a#ilities to the fullest Maximize personal strengths Excel in the e)ective application of skill (isplay a high level of technical competence E)ectively #lend management skills with technical expertise Com#ine technical competence with dependa#ility and loyalty (emonstrate highly sophisticated skill and strategies Possess specialized skill 6ighly skilled in all phases of &o# Excel in operational skills (isplay excellent attention to technical skills Especially e)ective in the development and use of supportive skill ,ni-uely -ualied E)ectively capitalizes on strengths Accentuate strengths !eep informed of the latest trends and developments Constantly sharpens and updates skills (evote appropriate time and e)ort to the development of professional competence Attend seminars and workshops to improve &o# performance
COMPUTER SKILLS
Maximizes the #enets of computer technology +ncorporate the newest computer technologies +dentify computer support re-uirements Ensure that computers are used to generate meaningful information and increase e*ciency Encourage employee acceptance and use of computers
Ensure the proper training of computer operators ,tilize the power of computers Make e)ective use of computer e-uipment and facilities Possess a strong knowledge of computer fundamentals ,nderstand computer applications Computer literate !eep alert to new computer hardware !eep a#reast of new software applications
COST MANAGEMENT
E)ectively control costs through economical utilization of personnel$ materials and e-uipment E)ectively commit resources of sta)$ funds and time Make maximum use of allocated funds Make realistic #udget pro&ections 0ive close attention to monitoring #udget variances and plans appropriate ad&ustment Strive for maximum return on investment Excel in prot'oriented decisions (emonstrate a strong a#ility to strengthen cost'prot ratios (emonstrate sound cost e)ectiveness (evelop strong cost control measures to ensure desired results Maintain e)ective cost control Exercise appropriate cost control E)ectively identify areas needing cost reductions (isplay sound &udgement in managing and controlling expenses Adhere to sound auditing principals Plan travel$ entertainment and related expenses to achieve essential organizational goals Adhere closely to organizational policies and procedures when re-uesting expense reim#ursement Ensure that all expenditures are in the #est interest of the organization (emonstrate success in reducing costs while maintaining high -uality Excel in controlling costs and eliminating waste
CREATIVITY
(isplay creative imagination (isplay active imagination
(emonstrate imaginative insight Provide valua#le insights (emonstrate creative strength Successfully develop creative strategies Continuously experimenting Seek creative alternatives Challenge conventional practices Consider innovative possi#ilities Explore new paths$ procedures and approaches Excels in creative thinking and pro#lem solving Create satisfying solution in conformance with organizational polices (evelop creative solutions to pro#lems (emonstrate a high degree of originality and creativity 2riginate and develop constructive ideas +nitiate good conceptual ideas with practical applications Excel in developing spontaneous ideas 2riginate unsought ideas Seek new ideas and approaches Stimulate ideas Promote the 3ow of good ideas 1elcome ideas from su#ordinates Receptive to new ideas 0enerate fresh ideas +nitiate fresh ideas (iscover new approaches (isplay a sense of in-uiry Maintain a high level of curiosity (isplay a strong power of o#servation Encourage an environment for creative excellence Promote an environment conducive to creativity /ap the creative potential of a group Encourage innovation Promote a creative climate Create interest Create opportunities
DECISION MAKING
Makes decisions with condence (isplay rmness in making decision Can #e relied on to make sound decisions Make inventive and resourceful decisions 1illing to make di*cult and unpopular decisions Assem#le all availa#le facts #efore making decisions Seek sta) input for decision making
Make sound decisions in the a#sence of detailed instructions ,ses the most penetrating and o#&ective evaluations to arrive at decisions 1eigh alternative decisions #efore taking action Carefully evaluate alternative risks Practice sound risk taking 1illing to take calculate risks Eager to take risks Exercise a wide range of decision making control "oresee the conse-uences of decisions Excel in foreseeing the e)ects of decisions Communicate decisions with condence (emonstrate and a#ility to e)ectively in3uence key decision makers Make sound decisions under pressure Avoid haste decisions Concentrate on developing solutions Excel in seeking solutions (evelop fresh solutions Excel in suggesting optional solutions (evelop resourceful solution Support convictions with su*cient force Strive to improve decisiveness Encourage decision making at lowest possi#le level
DELEGATING
(elegate to improve organizational e)ectiveness (elegate to maximize organizational strengths Recognize the need to concentrate on people rather than tasks Recognize the importance of working through su#ordinates Encourage delegation (emonstrate e)ective delegation techni-ues E)ectively delegate responsi#ility 0ive su#ordinates the authority needed to e)ectively carry out delegated responsi#ilities Encourage su#ordinates to solve their own pro#lems (elegate with clearly dened responsi#ility and authority Provide su#ordinates with the resources needed to accomplish results (elegate while maintaining control !now when and what to delegate (elegate routine tasks to su#ordinates
Make e)ective use of secretarial support (elegate to the proper person E)ectively delegate unpleasant tasks Prevent reverse delegation May #e delegated the #roadest discretion (elegate to evaluate employee potential E)ectively assesses delegation capa#ility (elegate to improve &o# satisfaction of su#ordinates (elegate to motivate (elegate to #uild su#ordinates
DEPENDABILITY
+s consistent$ dependa#le and accurate in carrying out responsi#ilities to a successful conclusion Can #e relied upon to meet schedules and deadlines "ully accepts all responsi#ilities and meets deadlines Meets logically developed priorities Achieves result when confronted with ma&or responsi#ilities and limited resources ,tilizes all availa#le resources to achieve results Can #e counted on to achieve results in emergency situations +s exceptionally relia#le and trustworthy when given an assignment ,ses proven methods and techni-ues to achieve results (isplays a strong personal commitment to successfully completing all pro&ects (isplays rigid self'discipline Attains results regardless of task levels Meets responsi#ilities promptly "ullls all commitments Meets expectations +s very dependa#le and conscientious +s a strong and relia#le mem#er of the department +s extremely relia#le and supportive Can #e relied upon to do the &o# and any other assigned tasks +s always fully prepared Can #e relied on to successfully complete all assignments Consistently punctual Regular in attendance E)ectively follow up assignments
DEVELOPMENT
Excel in selecting and developing individual with high potential talent +dentify sta) development needs Recognize development levels and a#ility levels of sta)7and others +nitiate and esta#lishes personal growth and career path Excel in developing career development Plan for future career development and accomplishment Seek personal growth and development ,nderstand personal strengths and weaknesses Successful at demonstrating the a#ility to develop from a specialist to a generalist Regularly assess the development and e)ectiveness of su#ordinates +nspire su#ordinates to achieve their fullest potential Excel in developing mutual expectations Encourage #road development of employees Show genuine interest in employee progress E)ectively tracks employee progress (eal e)ectively with di)erent career stages of employees Excel in tapping hidden talents Exploit under'utilized capa#ilities (isplay and a#ility to turn weaknesses into strengths /urn potential into action (evelop su#ordinates into higher achievers Cultivate strengths of su#ordinates E)ectively develops employees (evelop managerial candidates Encourage managers to develop su#ordinates Excel in developing synergy 0ive proper attention to personnel succession planning (evelop -ualied successors Encourage employees to ac-uire proper skills$ attitudes and knowledge Encourage special preparation and training of personnel ,se a wide variety of training methods Make e)ective use of role playing +mprove the skills and develops talents of su#ordinates Successfully #uild su#ordinates Coach toward achievement Encourage employees to improve a#ilities for greater responsi#ility Excel in developing marginal employees
E)ectively recommend methods to assist su#ordinates in overcoming weaknesses Concentrate development on weak areas Encourage constructive actions #y employees Assist su#ordinates in reaching new levels of skills$ knowledge and attitudes Make winners out of su#ordinates Assist su#ordinates in applying new skills$ techni-ues and understandings "acilitates learning (evelop creative potential Prot form experience 5uild on strengths Reinforce positive #ehavior Reinforce employee strengths 5uild on the positive
EVALUATION SKILLS
Esta#lish clear and meaningful criteria or standards for e)ective performance Clearly esta#lish performance o#&ectives and evaluation criteria Esta#lish credi#le standards Esta#lish credi#le measurement methods E)ectively and continually evaluate activities$ programs and functions Continuously evaluate techni-ues and practices E)ectively appraise departmental resources and skills Accurately monitor performance against o#&ectives E)ectively make -uantitative determinations of a#ility Recognize high potential employees +dentify individuals who have a capacity to perform E)ectively identify goal achievers Produce highly accurate assessments E)ectively assess employees resources Regularly assess growth E)ectively track performance Accurately assess potential Accurately evaluate employee e)ectiveness E)ectively assess the -uality of work performed #y su#ordinates Rate on the #asis of performance and not personality E)ectively re'evaluate others without creating resentment or negative responses Show signicant fre-uency di)erences in appraising employees 0ive recognition to deserving individuals
E)ectively grant rewards on the #asis of o#&ective accomplishment Assign salary increases #ase on true performance Recognize special talents and capa#ilities of employees ,nderstand accomplishments$ strengths and weakness of employees +dentify and discusses weakness of sta) mem#ers +dentify individual needing periodic retraining (irect performance appraisals toward the self' improvement of employee E)ectively utilize performance reviews as a motivational tool Plan for appraisal interview 0ive proper attention to performance appraisal interviews Encourage and facilitates self'evaluation E)ectively criti-ue own work 5enet from constructive criticism Excel in esta#lishing feed#ack systems for evaluating results Accurately measure and assess employee feed#ack
GOALS AND OBJECTIVES
Control the -uality of the most crucial of all the varia#les contri#uting to the realization of departmental goals and o#&ectives Excel in planning$ forecasting$ setting o#&ectives and determining courses of action E)ectively develop individual departmental and organizational goals to o#tain o#&ectives E)ectively #lend personal goals with organizational o#&ectives Set goals that are compati#le with those of the organization Excel in formulation goals and plans of action Clearly esta#lishes goals to achieve a signicant productive impact Esta#lishes performance targets for #oth short range and long range Set$ o#tain and manage managerial o#&ectives Set innovative o#&ectives "ormulate realistic o#&ectives Esta#lish specic o#&ectives E)ectively determine worka#le o#&ectives Excel in the perception of o#&ectives Excel in prioritizing o#&ectives Encompass every o#&ective valued #y the organization
E)ectively communicate o#&ectives E)ectively develop o#&ectives E)ectively develop cognitive o#&ectives (isplay a clear vision of goals Esta#lish feasi#le and attaina#le goals Set realistic goals Set reacha#le targets Set compelling personal goals Set worthy goals E)ectively develop goals 0oal seeker Clearly esta#lish goals and purposes E)ectively esta#lish truly relevant o#&ectives and performance standards Esta#lish specic and measura#le goals Set clear and measura#le o#&ectives E)ectively set group performance o#&ectives Esta#lish methods of attainment of goals E)ectively organize$ assem#le and arrange resources to meet goals Aware of longer'term goals and larger frameworks of concepts E)ectually evaluates goals (isplay sincerity of am#itions and o#&ectives ,se goals to maintain momentum Achieve and surpass goals
INITIATIVE
IMPROVEMENT
Constantly strive to strengthen and rene professional e)ectiveness Consistently strive to improve performance +mprove e)ectiveness #y eliminating the confusing Excel in self'supervision and self'improvement 2ften make valua#le suggestions for improvement Excel in developing improved techni-ues (evelop totally new strategies devises improved means of accomplishing results (evelop totally new strategies (evise improved means of accomplishing results Make a*rmative contri#ution to improvements Produces changes for the overall improvement of the department (isplay a willingness to discuss weaknesses and make improvements ,se constructive criticism to improve performance Esta#lishes goals for improvement of performance targets (evelop future goals for self'improvement
Articulate goals for future improvement Set am#itious growth goals /actfully discuss areas in need of improvement Clearly identify improvement to #e achieved 1ork cooperatively toward the identication of areas needing improvements Clearly identify improvements to #e achieved 1ork cooperatively toward the identication of areas needing improvements Excel in isolating characteristics in need of improvement Clearly pinpoint area of needed improvements +dentify performance improvement pro#lems Monitor improvement progress (isplay an eagerness to improve (emonstrate a strong e)ort to improve 1elcome opportunities for improvement Seek opportunities for self improvement Respond favora#ly to suggested actions for improvement (isplay improved potential for advancement Show steady progress Continue to grow and improve
(emonstrate a high level of initiative Self starter 8udicious in carrying out assignments without direction Excel in self'directing and self'pacing (emonstrate an a#ility to think along constructive original lines Solution seeker E)ectively initiate solutions Make practical suggestions (isplay self'reliant enterprise Alert to new opportunities$ techni-ues and approaches Seize all opportunities Explore new opportunities Capture all opportunities +nnovate and create new and uni-ue methods and procedures E)ectively apply new concepts and techni-ues Continuously nd new and #etter ways of performing &o# Extremely active and eager to try new approaches (isplay ingenuity in anticipating and meeting unexpected situations Provide opportunities for initiative 0ather and provide data in advance of need
Plan and organize with little or no assistance /ake action without undue haste or delay (o things without #eing told 6ave the -uality of knowing what has to #e done /ake charge in the a#sence of detailed instructions Re-uire minimum supervision
JUDGMENT
Excel in making appropriate &udgements Can #e entrusted to use good &udgement Excel in developing new perspectives "ollow a variety of approaches in activities and techni-ues E)ectively diagnose situations or conditions Systematically evaluate options in terms of conse-uences Consider alternative courses of action (isplays excellent intuitive &udgement Exercise &udgement on #ehalf of others !now #asic management principles and methods Possess the knowledge to handle work of the most complex nature Clearly understand purposes$ o#&ectives$ practices and procedures of department (isplay strong knowledge of responsi#ilities /horoughly understand all aspects of &o# ,nderstand needs and re-uirements of &o# Secure in &o# knowledge .ery knowledgea#le over a wide range of &o# responsi#ilities 6ave excellent 9real world: experience Possess practical hands'on experience (emonstrate a strong$ functional knowledge (isplay a #road application of knowledge (emonstrate strong technical and operational knowledge Exceptionally well informed Share knowledge for the #enet of employees !eep alert to current practices (emonstrate a comprehensive knowledge of the eld !eep well informed on #usiness$ political and social issues
LEARNING ABILITY
LEADERSHIP
Pro&ect self'condence$ authority and enthusiasm (emonstrate natural leadership a#ility
(isplay leadership stature (emonstrates strong$ dynamic leadership Show dynamic leadership -ualities (isplay the strengths of the exceptional leader (emonstrate imaginative leadership (isplay leadership traits appropriate to the situation Excel in training$ leading and motivating people E)ectively use power and in3uence (emonstrate decisive leadership a#ility "ace pro#lems with condence and assurance +nspire condence and respect Catalyst of success Radiate condence Elicit condence E)ectively maintain leadership in a group environment /ake charge +nspire the cooperation and condence of others Emulated #y peers and su#ordinates (isplay an a#ility to stimulate others Command the respect of others Earn the respect an loyalty of su#ordinates Command the attention of others Show appreciation for contri#utions and achievements +nspire new employees to #ecome leaders Promote harmony and teamwork Promote group harmony Encourage team'#uilding e)orts 5uild a team spirit
Show eagerness and capacity to learn (isplay an exceptional a#ility to learn new methods (isplay an a#ility to learn rapidly and adapt -uickly to changing situations Respond promptly to changes and opportunities Respond -uickly to new instructions$ situations$ methods and procedures ;uickly grasp new routines and explanations Receptive to new ideas !eep alert to new learning opportunities Make e)ective use of hands'on learning 5enet from all learning situations Encourage a positive learning environment Promote a learning climate Stimulate curiosity to improve learning
LOYALTY AND DEDICATION
MANAGEMENT ABILITY
!now when to seek help outside the organization +dentify relevant and appraisa#le components of e)ective management Accurately assess management e)ectiveness !eep management informed on -uestions of policy Excel in o#taining management support Consistently prepare appropriate recommendations !eep management informed on -uestions of policy Excel in o#taining management support Consistently prepare appropriate recommendations Provide management with valid and relia#le information for human resources planning Provide management with accurate information concerning the strengths and weaknesses of employees E)ectively resolve con3icts #etween individual needs and re-uirements of the organization Respect #oth employee rights and management prerogatives (emonstrate an a#ility to overcome internal #arriers E)ectively solve pro#lems that cross organizational #oundaries Excel in resolving interdepartmental con3icts 2#tain the full support of other departments
Pull the organization together Recognize the important roles of responsi#ility$ authority and accounta#ility 6old su#ordinates accounta#le for results Relate conse-uences to accounta#ility (emonstrate superior executive a#ility under a variety of circumstances Convey executive stature (isplay executive strength Show those -ualities that make a manager forceful and e)ective (isplay attri#utes of an e)ective manager Show strong self management E)ectively manage self (isplay e)ective managerial #ehavior (isplay an e)ective$ productive management style Recognize the di)erence #etween managing and doing Avoid managing #y crisis Excel in human resource management Challenging and inspiring manager Excel in solving people pro#lems Excel in dening$ measuring and increasing productivity Achieve high productive output while maintaining high morale !eep employees aware of their importance to the organization Promote cooperative #ehavior and team e)orts 5uild strong sense of teamwork and purpose Excel in tasks'oriented team development 2#tain maximum team performance Achieve teamwork e)ectiveness Strive for maximum team performance Encourage e)orts toward common goals Excel in developing synergistic strategies Maximize the use of company resources Account for e)ective and e*cient use of personnel Provide su#ordinates with the resources needed to attain results Attain results through the proper direction of su#ordinates 0ive clear direction (evelops a cohesive department e)ort Aware of potential contri#utions of department Maintain rm departmental control Adhere to all policies$ procedures and rules of decorum E)ectively enforce policies$ rules and regulations Maintain high ethical standards
(isplays sound ethics "ollow proper codes of conduct E)ectively recognize the need to change E)ectively manage change +mplement change with minimal resistance E)ectively deal with resistance to change +mplement change with a positive impact !eep fully alert to the weaknesses$ strengths$ threats and opportunities facing the organization Excel in positioning for the future
MATURITY
(isplay a high degree of emotional maturity Excel in separating emotion from rationality (isplay emotional sta#ility (isplay strong emotional control Cope constructively with emotions !eep anger under control (isplay mature reactions Maintain a mature attitude Maintain strong self'control (isplay superior emotional ad&ustments and sta#ility !eep situations in proper perspective (isplay maturity in handling disappointments Respond positively on inconse-uential issues
MENTAL CAPACITY AND APPLICATION
MOTIVATION
0rasp the most di*cult concepts (isplay a depth of understanding ,nderstand #oth theoretical and practical concepts (istinguish #etween perception and reality Exceptionally keen and alert Reasona#le$ smart and alert Alert$ -uick and responsive Alert and #road'minded Capa#le of sustaining a high level of concentration 0ive undivided attention (emonstrate logical thinking in one area /hink #efore taking action /hink fast on feet ,se common sense ,se common sense to reach worka#le conclusions ,se sound fact'nding approaches (isplay fresh insights ,se intelligent reasoning
(isplay considera#le 3exi#ility (isplay fresh thinking (isplay imaginative thinking (isplay divergent thinking Excel in heuristic thinking Excel in independent thinking /hink strategically (isplays consistent$ logical an orderly thinking (isplay excellent comprehension and retention (isplay strong powers of mental retention Possess strong memory skills (isplay strong memory power (isplay a strong power of recall (isplay a very high cognitive a#ility Excel in systematic o#servation 0ain new perspective (emonstrate intellectual in-uisitiveness 1iden intellectual horizons Make e)ective use of mental imaging (emonstrate positive mental outlook /hink futuristically
Strongly motivated to achieve optimal results Strongly motivated to achieve higher expectations 6ighly motivated to achieve individual attainment Strive for the achievement of excellence Strive for maximum drive in fullling &o# responsi#ilities Am a signicant driving force !eep drive alive (isplay a strong sense of purpose (isplay a strong personal commitment (isplay strong achievement drive (isplay a strong competitive drive (isplay intense desire (isplay a spirit of determination 2ptimize individual traits (isplays highly motivated inner drive 0o #eyond what is expected 0ive maximum e)ort (isplay energy and vitality in performing daily responsi#ilities (isplay intense involvement Seek total involvement .olunteer for extra work and demanding assignments /otally a#sor#ed in &o# /urn past failures into future successes
Success'oriented Capitalize on opportunities .iew pro#lems as opportunities Recoil promptly from pro#lems Maximize the opportunities within every situation 2perate e)ectively under adverse conditions
ORAL EXPRESSION
Polished and condent speaker "ace any size audience with condence Excel in speaking on special occasions Excel in impromptu speaking situations Excel in delivering impromptu remarks Excel in extemporaneous speaking Speak e)ectively on feet Communicate with ease and a natural style Make presentation with poise and self' condence
(emonstrate strong personal presentation skills Make lively and e)ective presentations (emonstrate excellent oral presentation skills Continuously strive to improve presentation skills ,se visual aids e)ectively Communicate e)ectively with well designed materials Make e)ective use of charts$ graphs$ gures and illustrations Make e)ective demonstrations =egotiate with skill (isplay strength in negotiating (isagree without arguing !now how and when to say 9no: Make e)ective use of -uestions Present ideas with power and persuasion Achieve credita#ility and persuasiveness 6ave excellent persuasive a#ility ,se voice and #ody to e)ectively convince and persuade Skillful interviewer Make e)ective use of an extensive voca#ulary Possess superior ver#al understanding ,se understanda#le language that is relevant and meaningful Excel in speech prociency Eminently clear in ver#al expressions 6ighly articulate (isplay clarity in expressing views State positions clearly (isplays and a#ility to present views logically Speak at a pleasant tempo Enunciate clearly in a well'modulated voice Speak in a positive voice Make e)ective use of -uestions Present ideas with power and persuasion Achieve credita#ility and persuasiveness 6ave excellent persuasive a#ility ,se voice and #ody to e)ectively convince and persuade Skillful interviewer Possess superior ver#al understanding ,se concise and clear language ,se understanda#le language that is relevant and meaningful Excel in speech prociency Eminently clear in ver#al expressions 6ighly articulate (isplay clarity in expressing views State positions clearly (isplay and a#ility to present views logically
Speak at a pleasant tempo Enunciate clearly in a well'modulated voice Speak in a positive tone
ORGANIZING
E)ectively develop organizational capa#ilities and integration of o#&ectives (evelop programs to improve the e)ectiveness of the department and overall operation of the organization 5uild organizational e)ectiveness Excel in developing &o#s$ organizational structure and systems !eep organizational levels to a minimum Avoid over sta*ng Maximize organizational productivity Encourage cooperative #lock'ups Make the most of organizational energy and potential Make a su#stantial contri#ution to the growth of the organization Exert a positive in3uence on the organizational climate (eal e)ectively with organizational climate (isplays a #road grasp of the organization +dentify organizational needs Encourage accounta#ility throughout the organization (isplay an organized approach to the &o# 2rganize work well 2rganize e)ectively to achieve greater results (emonstrate a systematic approach in carrying out assignments .ery orderly an systematic Methodical in planning and performing
PERFORMANCE QUALITIES-GENERAL
(emonstrate consistently distinguished performance 0enerate greater success in highly complex situations Consistently exceed performance expectations Performance regularly exceeds &o# re-uirements Provide a competitive edge =ot content with mediocrity Excel in cutting through confusion /urn risk situations into opportunities =ot content with mediocrity
Excel in cutting through confusion /urn risk situations into opportunities /urn competitive impulses into the most constructive channels (isplay industriousness$ conscientiousness and diligence in performing tasks Possess all traits associated with excellence Excel in tedious research Recognize and accept personal assets and lia#ilities (isplay accurate self'perception of a#ilities 0enerate enthusiasm Extremely resourceful Recognize opportunities (emonstrate exceptional work ha#its (isplay strong work values 1ork diligently Extremely industrious (isplay a high energy potential (isplay hard strong perseverance (isplay persistent attention to the &o# +s precise and e*cient (isplay concentrated e)ort (isplay renement$ character and o#&ectivity (isplay trust an condence (emonstrate credi#ility "aces con3icts with condence Complete with condence Extremely self'condent Radiate self'condence (emonstrate positive self'concepts Excel in self'discipline Capitalize on #asic strengths E)ectively apply skills Maintain a high degree of involvement (evelop success oriented approaches (isplay positive approaches /urn negative into positive (isplay positive attitude toward &o# and others (isplay zest and pleasure in work Maintain an optimistic outlook when faces with di*culties Excel in handling tough situations (evelop positive expectations (evelop realistic expectations .ery performance conscious Set high standards of personal performance Receive and carries out tasks in a cooperative manner An important contri#utor to the success of the department Share ideas and techni-ues
Excel as a team player Pro&ect o#&ectively Prevent personnel con3icts from reducing productivity Respond -uickly to feed#ack
PERSONAL QUALIFICATIONS
"air$ cheerful and follows #usinesslike procedures to accomplish o#&ectives (isplay a pleasant$ cheerful disposition (isplay natural charm and charisma (isplay a pleasant demeanor 6ave a calm$ even temperament Sta#le$ patient and steady Relaxed$ condent$ en&oya#le Polished and poised .ery cordial (isplay social grace 1arm and genuine Sincere (isplay positive responses to negative situations (isplay positive$ friendly and relaxed attitudes ,se humor constructively (isplay keen wit (isplay a harmonious and cooperative spirit Possess a personal magnetism (isplay many positive character traits (isplay a winning personality (isplay a pleasing personality (isplay an enterprising personality (isplay an outgoing personality (isplay energizing optimism Pro&ect energy and enthusiasm
PLANNING
Esta#lish strategic plans for future success Propose plans of action which are timely$ and realistic and positive Plan with a fresh perspective Plan$ organizes and completes tasks in the shortest$ most e*cient manner E)ectively formulate strategies$ tactics and action plans to achieve results Plan appropriate strategies to arrive at solutions Plan e)ectively for systematic results Excel in anticipating needs (evelop innovative plans and solutions
Meet or exceeds standards for ma&or responsi#ilities or o#&ectives on time or ahead of schedule !eep comforta#ly ahead of work schedule /ranslate planning into reality E)ectively esta#lish task priorities "ormulate plans and envisions goals (evelop rational planning techni-ues E)ectively implement plans with harmony and cooperation Excel in developing action plans (evelop sound action plans E)ectively put plans into action Excel in formulating and executing strategies Excel in strategy and action E)ectively translate ideas into action Excel in developing strategic aims (evelop strategic aims E)ectively plan to avoid future pro#lems Prevent pro#lems from occurring Excel in pro#lem prevention Excel in anticipatory management Excel in anticipating reactions Anticipate and resolve con3icts Plan for predicta#le resistance (evelop innovative strategies (evelop positive strategies (evelop e)ective strategies to attain good performance Create 3exi#le plans to meet changing opportunities Constantly develop techni-ues to generate new strategic alternatives Plan for the unexpected Excel in developing 9what if: scenarios Excel in developing strategic alternatives (evelop sound contingency plans =ot controlled #y events and crisis situations
POTENTIAL
Presently capa#le of assuming greater responsi#ility Possess a strong capacity to make a greater contri#ution to the organization Strongly -ualied for advancement (isplay strong potential for advancement =eed more responsi#ility to ensure continued satisfaction and career growth (isplay high management potential 6igh potential employee Capa#le of assuming a greater leadership role
Capa#le of distinguished performance in a higher level position Eager to assume greater responsi#ility in the department or elsewhere (emonstrate a strong a#ility to identify$ analyze and solve pro#lems (isplay an a#ility to solve pro#lems$ think$ reason and learn Excel in developing innovative and creative solutions (evelop creative and cost e)ective solutions Excel in creative pro#lem solving (isplays a practical approach to solving pro#lems ,nusually decisive in handling di*cult pro#lems E)ectively solve pro#lems rather than symptoms Excel in identifying the real pro#lems Excel in solving critical pro#lems Solve pro#lems #efore they #ecome critical Excels in trou#le shooting 1ork well with others in solving pro#lems /ranslate pro#lems into practical solutions
QUALITY
PROFESSIONALISM
(emonstrate an exceptional mastery of professional skills (emonstrate professional expertise (isplay well'oriented professional knowledge Seasoned professional Seek a higher degree of professional excellence Show concern a#out professional improvement Sustain a professional growth strategy Strive to grow professionally through continuous study and participation Closely follow professional trends Constantly seek to #roaden professional horizons Maintain a high degree of professional participation (evelop the skills needed to maintain the highest standards of professional excellence ;uality of work re3ects high professional standards 1rite memos$ letters and reports that re3ect professional expertise (evelop enduring professional relationships Provide su#ordinates with denite$ positive assistance to correct professional di*culties
Convey professionalism (isplay a professional pride (isplay high standards of professional #ehavior (emonstrate high standards of professional conduct (isplay a professional style (isplay a professional prole Maintain high professional ethics "ollows ethical procedures Stimulate professionalism Engender respect for profession (isplay loyalty to profession
;uality of work is consistently high Achieve the highest standard of excellence Shows professional concern for -uality work Emphasize on -uality enhancement Promote -uality awareness Recognize the importance of -uality in providing a competitive edge (emonstrate accuracy$ thoroughness and orderliness in performing work assignments Perform with unusual accuracy$ thoroughness and e)ectiveness Committed to excellence Achieve consistent e)ectiveness Strive for state'of'the'art perfection Extremely neat Provide total -uality assurance (isplay pride in work
QUANTITY
Make a su#stantial contri#ution to the continued operation and growth of the organization ;uantity of work is consistently high Perform at peak e*ciency Maintain a peak performance Sustain a high achievement level 1ork at a high achievement level Perform at a high energy level E)ectively expand energy Maintain unusually high output "ast and productive Perform with unusual speed at a high rate of output Exceed normal output standards Produce #eyond normal expectations Constantly produce more than expected
RELATIONSHIP WITH OTHERS
Excel in e)ective human relations ,nderstand human #ehavior +dentify and understand personal values of superiors$ su#ordinates$ peers$ and others Recognize the needs of others (isplay a high degree of recognition$ acceptance and prestige in dealing with others Make favora#le impression and easily gains acceptance #y others Make the #est impression in every situation Convey a positive personal image Excel in o#taining enthusiastic commitments 0ain management commitments 1ell accepted #y others under di*cult circumstances 1ork harmoniously and e)ectively with others 0et along well with others (evelop a strong working rapport with others (evelop positive working relationships (evelop mutual support 5uild a close rapport 5uild trust and rapport 5uild a climate of trust Excels in trust #uilding Promote relationships of trust and respect (evelop interpersonal trust (evelop relationships #ased on dependa#ility and honesty 5uild on mutual dependence and understanding ,nderstand and know how to get along with co' workers 1ork e)ectively with others Esta#lish e)ective working relationships Promote harmony among associates Attract the favora#le attention of superiors 5uild positive relationships with superiors 1ork e)ectively with multiple superiors Convey considera#le in3uence with superiors Esta#lish credi#ility with superiors and su#ordinates +nteract e)ectively with peers (isplay unconditional positive regard Convey positive in3uences (isplay geniuses in dealing with others Convey a willingness to help Excel in promoting team e)orts An excellent team worker Exceptionally willing and successful as a team worker
0enerate synergy Encourage organization'wide cooperation Promote participative approaches Extremely cooperative with associates (emonstrate an a#ility to relate Excel in sustaining concentration while avoiding confrontations 1orking well in cooperating with others for the #enet of the organization Promote cooperation Cooperative and constructive Exercise considera#le in3uence (emonstrate strong interpersonal skills (isplay and interpersonal regard (isplay positive a)ectivity Respect the opinions of others
RESOURCEFULNESS
(emonstrate self'reliance and resourcefulness Extremely resourceful and enthusiastic Maximize individual resources and energies 2ptimize the use of all availa#le resources Make e)ective use of all organizational resources Achieve success when conformed with limited resources E)ectively organize$ assem#le and arrange resources to meet goals E)ectively match goals to resources E)ectively match resources with o#&ectives E)ectively assess employee resources$ strengths and competencies (evelop resourceful solutions
RESPONSIBILITY
(evote appropriate attention to all responsi#ilities Accept responsi#ility for own decisions and those of su#ordinates Assume responsi#ility for mistakes and shortcoming or su#ordinates 1illing to accept ultimate responsi#ility Accept responsi#ility for compliance with rules and regulations Continue to seek and accept responsi#ility Seize responsi#ility /hrive on responsi#ility /ake positive action to meet growing responsi#ility /ake positive action to meet growing responsi#ility
(elegate responsi#ility e)ectively Especially e)ective in assigning responsi#ility 5uild personal accounta#ility (isplay a willingness to face con3icts Accept new &o# assignments willingly .iew new assignment as an opportunity for growth
STRESS
Successfully cope with demands from superiors$ su#ordinates and peace Successfully handle multiple demands from superiors and su#ordinates Perform e)ectively despite sudden deadlines and changing priorities E)ectively handle competing priorities 1ork e)ectively for multiple superiors /hrive on stressful situations Cope e)ectively with pressures and tensions E)ectively handle stress and anxiety 6andle crisis and emergencies with coolness (emonstrate coolness under stress Maintain coolness despite annoyances Show a strong resistance to annoyances Show nesse in situations of stress Perform well in crisis situations Perform well under pressure 1ork e)ectively in high pressure situations 1ork calmly in a tur#ulent environment Remain calm in crisis situations Remain calm under pressure 0et things done calmly (isplay impressive poise under stress Show poise when under pressure Maintain personal composure in high stress situations 6andle crises with composure Pro&ect composure Cope e)ectively with risk and uncertainty Ad&ust promptly and calmly to change 6andle crises with composure Pro&ect composure Cope e)ectively with risk and uncertainty Ad&ust promptly and calmly to change 6andle the unexpected with coolness Successfully cope with unlimited conse-uences E)ectively manage stress Plan to deal e)ectively with anticipated stressful situations Capa#ly handle potentially volatile situations
Make positive use of stress to improve performance Make e)ective use of humor to ease tensions Remain in solid control !eep stress under control 0ain control over &o# pressure Recognize the impact of stress and #urnout on organizational e)ectiveness !now when to seek help Recognize the importance of sound physical and mental health for top performance E)ectively #alance the demands of &o# with private life
SUPERVISORY SKILLS
E)ectively motivate su#ordinates to exert the e)ort necessary to attain organizational goals Excel in the supervision and leadership of su#ordinates Maintain a work situation which stimulates the growth of individuals Strive to make more meaningful and challenging contri#utions to the #etterment of the department Make certain that employees have a clear understanding of their responsi#ilities E)ectively prevent over'sta*ng Esta#lish realistic work demands (evelop precise &o# expectations (ivide work into managea#le activities Ensure cost'e*cient assignment of employees E)ectively #alance work 3ow ,se &o# enrichment to improve productivity Expect and demand superior performance Place emphasis on results Excel in getting work done #y others 2ptimize productivity 0ain maximum productivity from employees Maximize the performance of people and e-uipment Make maximum use of personnel and e-uipment 0ive constant encouragement to su#ordinates 0ive constructive suggestions to su#ordinates E)ectively coach su#ordinates toward achievement 5ring out the #est in employees Challenge the a#ilities of su#ordinates Recognize the important relationships #etween rewards$ reinforcement and results Maximize the value of recognition and rewards Make e)ective use of constructive compliments
0ive proper recognition Excel in giving ver#al praise (evelop a climate providing motivation$ participation and opportunities for employee initiative Promote an e)ective climate Encourage a climate for action (evelop a spirit of teamwork 5uild cooperation Promote a comforta#le$ friendly organizational atmosphere E)ectively communicate organizational policies and other information to su#ordinates +s readily accessi#le to su#ordinates Promote positive involvement Encourage active involvement of sta) Receive full support from sta) Stimulate individual participation Stimulate productive discussion sessions for positive action E)ectively seek and o#tain ideas Show concern for the employee as a person 6ire -ualied people 0ive helpful guidance to new employees Show a sincere interest in employees and the solution to their pro#lems Excel in e)ective coaching and counseling of su#ordinates E)ectively use counseling techni-ues and skills +nspire voluntary support and guidance to employees
2vercome resistance to technological change E)ectively handle employee pro#lems and discontent 6andle employee pro#lems professionally Recognize and deals with signs of employee unrest Encourage constructive feed#ack /urn complaints into opportunities Maintain order and discipline !now when to reprimand !now when to ignore !now when to confront 6andle disruptive #ehavior with rmness Settle disputes rmly ;uickly settle disciplinary pro#lems /ake prompt corrective action 6andle pro#lems immediately !eep small situation from #ecoming #ig pro#lems ,se constructive discipline E)ectively control employee a#senteeism and tardiness (ecisively handle chronic a#senteeism 2vercome personally con3icts Capa#ly manage the marginal performer Excel in revitalizing employees who are coasting Capa#ly handle di*cult people Capa#ly handle resistance from sta) mem#ers (eal e)ectively with resistance E)ectively deal with mistakes and errors Cope e)ectively with misunderstanding Correct without criticizing /ake positive steps to avoid recurrences of errors !eep informed of supervisory legal responsi#ilities Ensure that all personnel pro#lems are properly documented to avoid litigation /ake appropriate remedial action
TACT AND DIPLOMACY
(isplay a high degree of tact and diplomacy 6andle situations with poise$ understanding and tact (eal tactfully with #oth lower and higher authority 1ork well with others in the solution of mutual pro#lems Respect the opinions$ a#ilities and contri#utions of others
Cooperative and open'minded in working with others E)ectively turn defensive situations into supportive relationships /ake appropriate action without o)ending 6andle situations without raising antagonism or hostility 6andle situation in a calm$ o#&ective manner E)ectively resolve misunderstanding Accomplish results without creating friction Avoid arguments 6andle confrontations with tact (isagree diplomatically /actful in con3ict situations =egotiate with tact (isplay trust and mutual understanding Employ procedures that reveal poise Accept constructive criticism /actfully admit mistakes and errors (isplay proper eti-uette (isplay grace and style "ollow proper protocol Polite is all situations (isplay excellent mannerisms Convey sincere appreciation at every opportunity
VERSATILITY
TIME MANAGEMENT
Achieve maximum time e)ectiveness Place a high value on time e)ectiveness Excel in priority determinations (istinguish #etween low and high priority activities (isplay a strong sense of priorities (emonstrate e)ective allocation of time resources Concentrate on activities with a high payo) Concentrate on areas yielding the greatest return "ocus on relevant issues Eliminate tasks which contri#ute the least to organizational goals +dentify unessential activities +dentify and eliminates time wasters Avoid time snares ,se systematic methods to accomplish more in less time (elegate for maximum time e)ectiveness Set realistic time goals Make e)ective use of peak time periods Maximize peak times
,se time productively ,ses time wisely Make e)ective use of supervisor4s time and resources Make e)ective use of travel time Make e)ective use of waiting time Maintain control over interruptions E)ectively control telephone$ visitors and other time traps Schedule all appointments E)ectively use the calendar E)ectively eliminate unnecessary paperwork 1ork smarter$ not harder Make e)ective use of discretionary time !eep personal$ family$ and work life in proper perspective Avoid confusing activity with accomplishments
Possess many talents and capa#ilities (emonstrate competence in many areas 6as the a#ility to perform a wide range of assignments Successfully handle multiple pro&ects at the same time (isplay versatile expertise (emonstrate diversied skills Extremely versatile E)ectively handle special assignments (isplay 3exi#ility in adapting to changing conditions E)ectively cope with accelerating changes "lexi#le and open toward change Extremely valua#le +n providing #ack'up support for other &o#s
WRITING ABILITY
1rite letters$ memos and reports that command attention and achieve results 1rite with remarka#le clarity and consistency 1rite precisely and e)ectively 1rite to convey a positive impression 1rite in a positive tone 1rite in a positive manner to re3ect favora#ly upon the organization 1rite reports that achieve maximum impact 1rite with persuasion 1rite proposals that win approval Prepare persuasive presentations Prepare concise and meaningful reports 1rite to ensure reada#ility
Excel in converting complex information into simple$ reada#le form Place emphasis on meaningful action words Possess a large voca#ulary (emonstrate strong editing skills (emonstrate creative writing a#ility
HELPFUL ADJECTIVES
A#solute Accurate Active Adapta#le Adept A*rmative Alert Am#itious Analytical Articulate Calm Capa#le Challenging Charismatic Clear'thinking Cohesive Competent Complete Composed Comprehensive Concise Condent Conscientious Considera#le Consistent Constructive Cooperative Courageous Courteous Creative Curious (ecisive (edicated (enite (ependa#le (esira#le (etermined (iligent (iplomatic (iscreet (istinctive
(ynamic Eager E)ective E*cient Eminent Energetic Enlightening Enterprising Enthusiastic Excellent Exceptional Exciting Extra Extraordinary Extreme "actual "air "avora#le "ine "lexi#le "orceful "oremost "orward'looking "rank 0enuine 0ood'natured 0reat 6ands'on 6armonious 6elpful 6igh 6igh'tech 6onest +maginative +mmense +mportant +ndependent +ndustrious +ngenious +nnovative +nvolved !een !nowledgea#le
=eat 2#&ective 2#servant 2pen'minded 2pportunistic 2ptimal 2ptimistic 2rderly 2rganized 2riginal 2utstanding Patient Perceptive Perfect Persuasive Pleasant Poised Polished Positive Powerful Practical Precise Predicta#le Productive Professional Progressive Prominent Proper Prudent Punctual ;uick Rational Realistic Relia#le Remarka#le Resourceful Respectful Responsive Rigorous Self'condent Self'demanding Signicant Sincere Siza#le Sophisticated Sound Special Splendid State'of'art Stern Stimulating Strong
Successful Super# Superior Supportive Systematic /actful /edious /horough /rustworthy /rustful ,ltimate ,nderstanding ,ni-ue ,nlimited ,nusual ,tmost .alua#le .ersatile .i#rant .igorous 1ell'liked 1ining 1orthy >estful
HELPFUL VERBS
Accentuates Accepts Accomplishes Accounts Achieves Ac-uires Acts Actuates Adapts Adheres Ad&usts Administers Adopts Advances Advises Analyzes Anticipates Applies Appraises Appropriates Approves Arises Arranges Articulates
Ascends Ascertains Aspires Assem#les Asserts Assigns Assimilates Assists Assumes Assures Attains Attempts Attends Audits Authorizes Averts 5uilds Calculates Capitalizes Carries out Challenges Checks Circulates Clears Coaches Colla#orates Collects Commands Communicates Compiles Communicates Compiles Completes Comprehends Computers Computes Concentrates Conducts Conforms Connects Considers Consolidates Consults Contemplates Continues Contri#utes Controls Conveys Cooperates Coordinates Copes Creates
(edicates (elegates (emonstrates (etermines (evelops (evotes (irects (iscusses (isplays (isseminates (istinguishes (rafts E)ects Elicits Emanates Emphasizes Employs Empowers Emulates Encompasses Encourages Enforces Enhances Enlightens Enriches Ensures Esta#lishes Evaluates Evidences Evokes Examines Excels Executes Exercises Exhi#its Expects Expedites Explores Expresses "aces "acilitates "ocuses "ollow'up "oresees "ormulates "osters "ullls "urnishes 0ains 0enerates 0ives 0rasps
0uides 6andles 6elps +denties +mplements +mpresses +mproves +n3uences +nforms +nitiates +nspects +nspires +nsures +nteracts +nterprets +nterviews +nvestigates +ssues 8udges !eeps !nows
Pro&ects Promotes Proposes Provides Pursues Radiates Realize Receives Recognizes Recommends Records Re3ects Regards Regulates Reinforces Relates Releases Relies Reports Represents Re-uires Resolves Respects Responds Reviews Revises Schedules Secures Seeks Serves Shows Solves Sparks Stimulates Strengthens Strives Studies Su#mits Supervises Supports Surmounts Surveys Sustains /akes /hinks /olerates /rains /ranslates ,nderstands ,ses ,tilizes .eries
.italizes 1eighs
PERFORMANCE RANKINGS
Exceptional Extraordinary Excellent (istinguished 2utstanding .ery good 0ood Superior "air Satisfactory Su#'standard ,nsatisfactory unaccepta#le
