organizational behaviour, case study

Maliha Ahmed- 3123 Date: 27.07.10 Ms. Tehzeeb Amir  Organizational behavior 

Case study # 1: “What do they want?” According to Masclow’s theory of hierarchical needs there are five physiological needs. 1. Basi Basic c need needs s 2. Safety needs. 3. Social needs 4. Self Self este esteem em 5. Self Self actuali actualizat zation ion.. In this scenario, employees were getting good wages but still not motivated because there wasn’t any recognition of  employee’s status and prestige. Employees were in need of love and affection, comfort and peace. Employees were actually lacking all these motivational tools. That is according to Masclow’s theory employees self esteem and self actualization is absent. According to Alderfer’s theory there are 3 core needs existence, relatedness and growth. Same as Maslow’s. Employees were frustrated and not happy with the organization’s awarding style. When ever they do something good they always get same kind of  increment. Wages, benefits etc aren’t the only tool to motivate employee. Manager needs to understand that the needs of employee are different from other employee and are not always the same. Herzberg’s theory states that there are two factors involved in motivation on employee motivation and hygiene. Motivators are those who are satisfied from there jobs and those who are dissatisfied comes in hygiene factor. In this case the employees were dissatisfied from the job because

Ans1.

Mr. Pat doesn’t able to supervise the employees suitably.  The relation between the boss and the workers was weak. HR manager was talking about showing some concern about the life, needs, wants and interest. They want manager to value them when they do something high-quality and acknowledge them. Except for the wages and benefits employees expect to be more comfortable with there work. They need proper attention, appreciation and recognition from the manager or supervisor. They expect their boss to be friendly and communicate and make them assure that he have faith in them. They think its unfair with them that the person who don’t have any managerial skills is their vice president. They don’t want to give their maximum or little effort effor t to the organization and work only for eight hours a day because they weren’t happy and satisfied with the supervision. Pat was Ph. D in chemistry but was not experienced in research and products development programs. That is why he wasn’t able to think anything else except for the wages and benefits to motivate the employees. He actually wasn’t the one who knows management.

Ans2:

If I would be a HR manager in this scenario, I would recommend Mr. Pat to take notice in what actually is happening to the employees. He needs to lend a hand with them, comprehend there desires, wants and troubles they are facing in the organization or complains they have with the organization. Make workplace friendly so that employees could enjoy while working. Positive reception to the employee is excessively needed. Encourage them and show them that he cares for them.

Ans3.