Getting Started with TcPro Global User Manual Version 1.0
No part of this document may be reproduced or transmitted in any form or by any means electronically or mechanically including photocopying, photocopying, scanning, recording or by any form of storage or retrieval facility unless and otherwise expressly permitted by N2N.
Getting Started With TCPro Global
TM
All the Intellectual Property Rights including but not limited to the copyright in t his user manual shall at all times remains to be the property of N2N Connect Berhad, and the furnishing of this user manual do not transfer or grant the user any of the Intellectual Property Rights.
The relationship established herein is merely a licensor and licensee relationship and N2N Connect Berhad hereby expressly exclude whatsoever liability that may arise from the use of this user manual and/or the application software known as “TCPro Global TM ” owned by N2N Connect Berhad.
INDEMNIFICATION: The user acknowledges that N2N Connect Berhad and its affiliates and employees will not be held accountable for any damages, including of but not limited to any monetary losses resulting from the use of this user manual and any information interpreted here from. User agrees to indemnify and hold N2N Connect Berhad, the producer of this user manual, against any lawsuits, claims or damages arising from the use of this user manual. RESERVED RIGHT: N2N Connect Berhad reserves the right to modify this user ma nual without any prior notification. For further enquiries, please contact our Helpdesk at: N2N Connect Berhad Wisma N2N, Level 9, Tower 2, Avenue 3, Bangsar South, No.8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia. Tel
:
(603) – 2241 1333
Fax
:
(603) – 2241 1616
Email
:
[email protected]
Getting Started With TCPro Global
TM
Document Revision History
PRODUCT: TCPro GlobalTM V6.01 B1
CUSTOMER: General
TITLE: Getting Started User Manual Doc. Version Number 1.0
VERSION NO: 1.0 AUTHOR: Lorando Loh
Description of Change
Prepared by: Date:
New Release
Lorando Loh 26/05/2015
Reviewed by: Date:
Approved by: Date:
Getting Started With TCPro Global
Table of Contents TCPRO GLOBALTM APPLICATION SETUP ... 5 1.1
Operation Pre-requisites ....................... 6
1.2
How to Activate ................................... 7
1.2.1 Activation Process ................................8 1.3
How to Login ..................................... 12
1.3.1 Login Process .................................... 12
TM
Getting Started With TCPro Global
TM
TCPro GlobalTM Application Setup This chapter provides the guidelines for first time users of TCPro Global TM to perform the installation and activation process in order to use this application.
Guidelines include the following topics: 1.1
Operation Pre-requisites
1.2
How to Activate 1.2.1
1.3
Activation Process
How to Login 1.3.1
Login Process
Getting Started With TCPro Global
1.1 I.
TM
Operation Pre-requisites
Software Requirements The following are the recommended software applications: TCPro GlobalTM application
Microsoft Windows 2000/XP/Vista (to run on minimum hardware requirements) Windows 7 (to run on recommended hardware requirements)
Hardware Requirements
II.
The following are the minimum and recommended hardware requirements:
No.
Hardware
Minimum
Recommended
1
Processor
Intel Core2Duo
Intel Core2Duo
2
RAM
2 GB
4 GB
3
Available Hard Disk Space
1 GB
5 GB and above
4
Graphics Card
128MBs
Intel(R) HD
5
Internet/LAN
128Kbps
100Mbps
6
Monitor
19” Wide
21” Wide and above
7
Monitor Resolution
1024 x 768
1600 x 1200 or Higher
8
Keyboard and Mouse
Standard
Standard
Apart from the above, Microsoft Windows Regional Setting should be set to English (US).
or
Microsoft
Getting Started With TCPro Global
1.2 I.
TM
How to Activate
In order to start the TCPro Global TM application, double-click on the TCPro Global TM icon.
TCPro Global TM System will start loading the applicati on resources as shown in Figure 1.1 below:
Figure 1.1 – Loading image of TCPro Global TM
II.
A first-time user is required to undergo Activation process followed by the Login process.
st
TM
Figure 1.2 – 1 Time Use of TCPro Global
III.
User is also required to maintain a valid trading account with N2N panel broker in order to register user’s dedicated email address for receiving system-generated access code. ## For guests whom received a complimentary TCPro Global TM application package during N2N Products Launching Event 2015, N2N will send a system-generated access code to the guests via their dedicated email.
Getting Started With TCPro Global
1.2.1 1.
TM
Activation Process
An Activation window will prompt for user to request for access code (as shown in Figure 1.3). 1.1 For first-time user who have not obtained access code, click “Request Access Code” . 1.2 For users who have received access code via dedicated email, click “Enter Access Code” to
proceed.
Figure 1.3 – Activation Window – Step 1 2.
Following action performed in 1.1 mentioned above, a Request Access Code window will prompt, as shown in Figure 1.4(a).
Use Setting button to establish Internet Connectivity Setting for proxy server, as shown in Figure 1.4(b); Enter the user dedicated email address and click Next button to proceed.
Figure 1.4(a) Activation Window Step 2 (enter Email Address)
Getting Started With TCPro Global
TM
Figure 1.4(b) – Activation Window – Step 3 (Internet Connection Setting) 3.
System notifies that the Access Code will be sent to user’s registered Email Address, as shown in Figure 1.5(a).
Click on the Next button to proceed.
Figure 1.5(a) – Activation Window – Step 4
Open and check user’s mail inbox for TcPro Global’s system-generated email, bearing subject title “TradeConnect Activation Request”, as shown in Figure 1.5(b).
Figure 1.5(b) – Sample of email sent by TCPro Global TM System 4.
Continue from step 3, or following the action performed in 1.2 mentioned above, system will prompt a Enter Access Code window, requesting user to enter the A ccess Code sent to user’s dedicated email address (as shown Figure 1.6). Use the Setting button to establish Internet Connectivity Setting for proxy Server (if not yet).
Getting Started With TCPro Global
Figure 1.6 – Activation Window – Step 5 (To enter Access Code)
5.
At the field of Access Code, enter the access code provided by the system via dedicated email.
Click on the Next button to proceed (as shown Figure 1.7).
Figure 1.7 – Activation Window – Step 6
TM
Getting Started With TCPro Global
6.
A window message showing “Activation successful” is prompt (as shown in Figure 1.8).
Figure 1.8 – Activation successful 7.
Activation process is now successfully completed.
Click on the Finish button to proceed. System is preparing to login to TCPro Global TM application by showing a message of “Preparing to login” (as shown in Figure 1.9).
Figure 1.9 – TcPro Global is loading
8.
TCPro Global TM System is now ready for user to perform Login .
TM
Getting Started With TCPro Global
1.3
TM
How to Login 1.3.1
Login Process
Upon successful activation, a Login window (shown in Figure 1.10) will prompt for user to perform the following actions:1. Select Broker link for login (from drop-down list of N2N panel brokers); 2. Enter user Login ID ; 3. Enter user Password ; 4. Select (tick the checkbox) to request system remember user login ID, password, online client and/or client list; 5. Click on Submit button to proceed; otherwise click Cancel to discontinue. 6. User may use Forgot Password ( ) button to request a new login password. Retrieve Hint information will be sent to user’s dedicated email. User is required to use this information to fill-up “ Hint to Password ” and also complete the “ Answer to Hint ”. A new password would then be generated and emailed by system to user. ** User is advised to change to a new password upon receiving system password.
Figure 1.10 – Login Window
7. User may also click on the Setting ( server (as shown in Figure 1.12).
) button to establish Internet Connectivity Setting for proxy
Getting Started With TCPro Global
Figure 1.11 – Internet Connection Setting
8. Upon completion of Login process, user can now view the full window of TCPro Global TM (as shown in Figure 1.12)
Figure 1.12 – TCPro Global TM window
TM
Getting Started With TCPro Global
TM
