Multiple Choice Questions

Multiple choice questions

1. An infor informa matio tion n system system alwa always ys:: (B) a. Transfo Transforms rms inputs to informa information. tion. b. Requires Requires hardwar hardware e even even if only only a pencil. pencil. c. Is comp comput uter er-b -bas ased ed.. d. None None of the the abo above ve 1. Operating systems software software is primarily primarily aimed aimed at supporting business business users users in their tasks. (B) a. True b. False 1. E-busi E-busines ness s stands stands for for (a) a. Elec Electr tron onic ic busi busine ness ss b. Elec Electr tron on busi busine ness ss c. Elec Electr tric ic busi busine ness ss d. All All of of the the abov above e 1. B2B B2B stan stands ds for: for: (C) a. Busine Business ss to to Gov Govern ernmen ment. t. b. Busine Business ss to Consum Consumer. er. c. Busi Busine ness ss to to Bus Busin ines ess. s. d. All All of of the the abov above e 1. B2C B2C sta stand nds s for for: (B) a. Busine Business ss to Govern Governme ment. nt. b. Busine Business ss to Consum Consumer. er. c. Busi Busine ness ss to to Bus Busin ines ess. s. d. All All of of the the abov above e 2. B2G B2G sta stand nds s for for : (A) a. Busine Business ss to Govern Governme ment. nt. b. Busine Business ss to Consum Consumer. er. c. Busi Busine ness ss to to Bus Busin ines ess. s. d. All All of of the the abov above e 3. C2C C2C sta stand nds s for for : (A) a. Busine Business ss to Govern Governme ment. nt. b. Busine Business ss to Consum Consumer. er. c. Busi Busine ness ss to to Bus Busin ines ess. s. d. Co Cons nsum umer er to Con Consu sume merr 4. An Exa Examp mple le for for C2C C2C is: is: (B) a. Irctc ctc.com .com.. b. Eba Ebay.com com. c. all all of of the the above bove d. None None of the the abo above ve 1. The criterion criterion used to assess how user and business business needs are are met in software software is: (B) a. Co Comp mpat atib ibil ilit ity. y. b. Cost. c. Security. d. Func Functi tion onal alit ity. y. e. Scal Scala abili bility ty.. Sarath Bhushan Kaluturi

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1. E-busines E-business s softwar software e is best define defined d as to manag manage: e: (A) a. sell-side sell-side e-commer e-commerce ce applicatio applications. ns. b. internal internal administr administrative ative applicatio applications. ns. c. buybuy-si side de applic applicat atio ions ns.. 1. _____________ are networks networks that connect connect people within a company to each each other and to the company network. (A) a. Intr ntranets nets b. Extr Extra anets nets c. Bits itstre treams d. Inte nternet nets 1. _______________ is the encompassing encompassing term that involves involves the use of electronic platforms - intranets, extranets and the Internet - to conduct a company's business. (D) a. E-co E-com mmerce rce b. E-ma E-mark rket etin ing g c. E-pr E-pro ocure cureme ment nt d. E-bu E-busi sin ness ess 1. Which of the the following following is not one one of the benefits of of e-commerce e-commerce to sellers? sellers? (C) a. E-comme E-commerce rce is a powerful powerful tool for custome customerr relationship relationship building. building. b. E-comme E-commerce rce can can help help to to reduce reduce costs. costs. c. E-comme E-commerce rce increa increases ses the the net net cost cost per contact. contact. d. E-comme E-commerce rce offers offers greater greater flexibility flexibility in meeting meeting customer customer needs. 1. The E-comme E-commerce rce domain domain that involves involves business business activity activity initiat initiated ed by the consumer and targeted to businesses is known as: (B) a. Busine Business ss to to Busin Business ess (B2B) (B2B).. b. Co Consu nsumer mer to Busin Business ess (C2 (C2B). B). c. Busine Business ss to to Cons Consume umerr (B2C (B2C). ). d. Co Consu nsumer mer to Consu Consumer mer (C2C (C2C). ). 1. CR CRM M sta stand nds s for for . (A) a. Custome Customerr Relations Relationship hip Managem Management ent b. Custom Customer er Relat Relation ions s Managem Management ent c. All All of of the the abov above e d. None None of the the abo above ve 1. When crafting crafting e-business e-business direction, direction, management management must must pay careful attention attention to to three interlocking layers: (D) a. E-bu E-busi sine ness ss desi design gn b. E-busines E-business s applica application tion Infrastr Infrastructur ucture e c. E-busi E-busines ness s Infr Infras astr truct ucture ure d. All All of of the the abov above e 1. The type of website website that engages consumers consumers in interactions that will move move them closer to a direct purchase is known as a ______________ website. (B) a. cust custom omer er serv servic ice e b. inte intera ract ctiv ive e c corporate







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b. context c. community ity d. connec nnecti tio on When preparing preparing a website, designers should ensure ensure that that the site site makes makes effective use of the text, pictures and video. This design feature is known as _________. (C) a. comm commun unic icat atio ion n b. connec nnecti tio on c. content d. context A well built built e-business e-business infras infrastruct tructure ure is a combinat combination ion of. (D) a. Struct Structure ure and Stabili Stability ty b. Safegu Safeguar ards ds infor informa matio tion n c. Under Understa stands nds costu costumer mer prior prioriti ities es d. All All of of the the abov above e Delivering what customers customers want with hassle-free service and superior superior value value is called (A) a. Serv Servic ice e Exce Excell llen ence ce b. Opera Operatio tional nal Excel Excellen lence ce c. Co Cont ntin inuo uous us Exce Excell llen ence ce d. All All of of the the abov above e Delivering high quality products products quickly, error free, free, and for a reasonable reasonable price is (B) a. Serv Servic ice e Exce Excell llen ence ce b. Opera Operatio tional nal Excel Excellen lence ce c. Co Cont ntin inuo uous us Exce Excell llen ence ce d. All All of of the the abov above e Delivering Delivering produ products cts and servic services es that that push is called called (C) a. Serv Servic ice e Exce Excell llen ence ce b. Opera Operatio tional nal Excel Excellen lence ce c. Co Cont ntin inuo uous us Exce Excell llen ence ce d. All All of of the the abov above e The Old Economy Economy revolved revolved around around manufactu manufacturing ring companies companies that that mainly focused on standardizing their production, products and business processes, processes, whereas the New Economy revolves around ________ businesses. (C) a. Envi Enviro ronm nmen enta talis lism m b. Opera Operatio tions ns mana managem gement ent c. Info nforma rmatio tion d. Disi Disint nter erme medi diat atio ion n E-commer E-commerce ce involv involves es the the applica application tion of. of. (A) a. Knowle Knowledge dge Mana Managem gement ent syste systems ms.. b. Produ Product ct Manag Managem ement ent syst systems ems c. Servic Services es Mana Managem gement ent syst systems ems.. d. All All of of the the abov above. e.







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c. Me Medi dia a adve advert rtis isin ing. g. d. Ma Mass ss mark market etin ing. g. One source source of e-commerce income is ____________ income, which comes comes about about when online companies invite business partners to share costs in setting up a website and offering them free advertising on the site. (A) a. referral b. spon sponso sors rshi hip p c. adve dvertis tising ing d. alliance Which of the the following following is not one one of the reasons that dot-com dot-com companies failed? (D) a. Many relied relied too heavily heavily on on hype instead instead of developin developing g sound marketing marketing strategies. b. Some rushed rushed into the the market market without without proper proper research research or planning. planning. c. Some compan companies ies found found they lacked lacked well-designe well-designed d distributio distribution n systems. systems. d. Many compa companies nies overes overestima timated ted the size size of the market market.. CRM CR M sta stand nds s for for (C) a. Custom Customer er referr referred ed Manage Managemen mentt b. Custom Customer er Relat Related ed Manag Managem ement ent c. Custom Customer er Relat Relation ionshi ship p Managem Management ent d. All All of of the the abov above e Adva Advant ntag age e of of CRM CRM (B) a. Co Cost st of the Softw Softwar are. e. b. Improve Improve overa overall ll relations relationship hip with customer. customer. c. Custom Customiza izatio tion n of the the Busi Busines ness. s. d. All All of of the the abov above. e. Which of the the following following is not relev relevant ant to market marketing ing via the Intern Internet? et? (D) a. ClickClick-and and-mo -morta rtarr marketi marketing. ng. b. Vira Virall mar marke keti ting ng.. c. Mo Mobi bile le mark market etin ing. g. d. Brick Brick-an -and-m d-mor orta tarr marke marketin ting. g. The The Int Inter erne nett has has:: (A) a. empowere empowered d consume consumers rs and and business businesses es alike. alike. b. empow empowere ered d busine business sses es only only.. c. empow empowere ered d interm intermedi ediar aries ies only. only. d. empow empowere ered d consu consume mers rs only only.. Which of the following following have forward-thinking forward-thinking companies companies begun to use to promote their products and services? (C) a. MMA. b. C2B. c. B2C. d. SMS. Supply chain chain manageme management nt helps helps an organ organizat ization ion in. (C) a. Re Reduc ducing ing produc productio tion n cost costs s







1. "Jeans customers taking their their own measurements measurements and adding specific specific features features they may want on their jeans" is an example of: (D) a. indi indivi vidu dual alis ism. m. b. cust custom omer eris isat atio ion. n. c. pers person onal alis isat atio ion. n. d. cust custom omis isat atio ion. n. 1. The New New Digi Digita tall Age mea means ns that that:: (B) a. totally new new models models for marketing strategy and practice practice have to replace replace the old ones. b. IT should should play the the lead role role in shaping shaping new company company strate strategy. gy. c. companie companies s still need need to retain retain most of the the skills and and practices practices that that have worked in the past as well as adopt new ones. d. the models models of market marketing ing strateg strategy y remain remain the same, same, it is marketin marketing g practice that changes. 1. Customers being able to to buy products products and services on on the Internet Internet is a result of: of: (A) a. e-bus -busin ine ess. b. e-ma e-mark rket etin ing. g. c. e-pu e-purc rcha hasi sing ng.. d. e-co e-comm mmer erce ce.. 1. The Intern Internet et doesn't doesn't provide provide e-mar e-markete keters rs with: with: (D) a. acces access s to marke markett plac places. es. b. acces access s to globa globall marke markets. ts. c. acces access s to mass mass-ma -mark rkets ets.. d. access access to a broad broad range range of demog demograph raphic ic segments. segments. 1. E-pr E-proc ocur urem emen entt is: is: (B) a. Proc Procur uring ing good goods. s. b. Proc Procuri uring ng the the raw raw mater material ials. s. c. Proc Procur uring ing the the produ product cts. s. d. All All of of the the abov above. e. 1. Which of the the following following is not an an offer of major major B2B marketers marketers online?(B) a. Prod Produc uctt infor informa mati tion on.. b. Custom Customer er purcha purchasin sing. g. c. Custom Customer er supp suppor ortt serv service ices. s. d. Open Open tra tradin ding g netw networ orks. ks. 1. __________________ are discussion groups located on commercial commercial online services. services. (A) a. Forums b. Buddy uddy lis lists c. Chat-lines d. Newsgr wsgro oups ups 1. A(n) _________ _________ site provide the hardware hardware and and software software that that enable Internet communication communication and commerce. commerce. (A) a intranet







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a. Click lick-o -onl nly y b. Long establishe established d brick-and brick-and-mor -mortar tar c. Dotcom d. Clic Clickk-an andd-mo mort rtar ar One critical critical success success factor factor in conducting conducting E-market E-marketing ing is to create create a(n) ______________ website. (A) a. marketin eting g b. attra tractiv ctive e c. corporate d. customer e-pr e-proc ocur urem emen entt mean means s (D) a. Procurin Procuring g raw materials materials for for smooth smooth running of an organiz organizatio ation n b. A softw softwar are e produc productt made made of ERP ERP c. An integrat integrated ed softwar software e that is needed needed for for procuring procuring goods goods for office office use use d. All All of of the the abov above e While maintai maintaining ning an e-business e-business web web site what element element is hard hard to maintain maintain (C) a. Fina Financ ncia iall servi service ces. s. b. Ma Mains instre tream am produc products. ts. c. Custom Customer er Relatio Relationsh nship ip Managem Management ent.. d. Computer Computer hardwar hardware e and and softw software. are. Veggie bazaar uses a model called _______for distribution of vegetables to its customers (A) a. Hub and spoke b. Spoke and Hub c. Spoon and Hub d. All of the above Supply Chain Chain Mana Manageme gement nt deals with (B) a. Selling Selling of goods goods and and services services to the the customer customers s b. Procure Procurement ment of of raw materia materials ls to the organ organizat ization ion c. Co Corp rpor orat ate e sell selling ing d. All All f the the abo above ve An appropriate appropriate strategy strategy to achieve achieve timely, timely, accurate, accurate, paperless paperless information information flow flow is (B) a. efficie efficient nt repla replacem cement ent b. revision of organization organization processes supported by information information systems c. effic efficien ientt stor store e assor assortme tments nts d. integrat integrate e this activity activity is integra integrated ted into all all supply chain chain planning planning An appropriate appropriate strategy strategy to optimize optimize for time and cost in the ordering process process is:? (D) a. Efficie Efficient nt store store asso assortm rtment ents. s. b. revision of organization organization processes supported by information information systems c. integrat integrate e this activity activity is integrat integrated ed into all all supply chain chain planning planning d. effic efficien ientt repla replacem cement ent The correct correct sequence sequence of an organization’s organization’s supply chain from a systems systems perspective is: (D)









6. e-bu e-busi sine ness ss requ requir ires es (D) a. Acces Accessib sibilit ility y to to netwo networks rks b. Acces Accessib sibilit ility y to com comput puter ers s c. Acce Access ss to to mar marke kets ts d. All All of of the the abov above e 7. One of of the major major problem problem for for e-busines e-business s growth growth is (C) a. Lack Lack of of mar marke kets ts b. Lack Lack of sell seller ers s c. Lack Lack of of prope properr infra infrastr struct ucture ure d. None None of the the abo above ve 8. Currency Currency used used in e-busin e-business ess trans transactio actions ns in India India (B) a. Dollars b. Rupees c. None None of the the abov above e d. All All of of the the abov above e 9. Currency Currency used used in e-business e-business transa transaction ctions s around around the world world (A) a. Dollars b. Rupees c. None None of the the abov above e d. All All of of the the abov above e 10.Problem of penetration of e-business in India is due to (D) a. Lack Lack of of prope properr know knowled ledge ge b. Lack Lack of PC penetr penetrat ation ion c. Mo Most st of of the mar market kets s are are in Villa Villages ges d. All All of of the the abov above e 11.The types of customers availing e-business are (D) a. Child ildren b. Adult c. Old Old gene genera rati tion on d. All All of of the the abov above e 12.E-bay is a good example to define (C) a. B2B b. B2C c. C2C d. G2C







15. A widely used method that uses the same key to encrypt and decrypt a data transmission transmission is referred to as (B) a. PKI. b. Digit Digital al sign signat atur ure. e. c. DES. d. none none of the the abo above ve 16.A digital certificate (D) a. is an electronic electronic messa message ge uniquely uniquely identifying identifying the message message sender. sender. b. is a summary summary of a plain text document. document. c. is a reliable reliable third third party that that authenti authenticate cates s the message message sender. sender. d. is used to identif identify y the owner owner of a private private key and and related related public key. key. 17.Sell-side e-commerce is (D) a. Any electro electronical nically ly mediated mediated communicat communication ion between between an organizatio organization n and its stakeholders. b. The use of electro electronic nic communica communications tions for for all business business processe processes. s. c. An organiza organization tion using using electroni electronic c media to purcha purchase se from from to its suppliers suppliers.. d. An organization organization using using electronic electronic media to sell sell to its customers directly or or indirectly. 18.A buy-side supplier threat of e-commerce is: (C) a. Increa Increase se in cos costt of supp supplie lies. s. b. Re Reduc ductio tion n in custom customer er loya loyalty lty.. c. Less flexibilit flexibility y in switching switching procurem procurement. ent. d. Drives Drives down down cost cost of commo commoditize ditized d products products.. 19.For an existing organization, typical stages of e-commerce development are (D) a. Image Image and product product information information,, customer customer support, support, transactio transactions, ns, information information collection. b. Transactions, Transactions, image and product information, information, information information collection, customer support. c. Informa Information tion collection collection,, image and product product informati information, on, customer customer support, support, transactions. d. All All of of the the abov above e 20.A technique for strategic analysis involving review of level of Internet access in target market is (D) a. Stag Stage e mode modell analy analysi sis. s. b. Co Compe mpetit titor or analys analysis. is.







23.Which of the following is a feature of the micro-environment of an organisation? (A) a. Distri Distribut bution ion chann channel el facto factors rs.. b. Soci Social al fact factor ors. s. c. Econ Econom omic ic fact factor ors. s. d. Lega Legall fact factor ors. s. 24.The banking which allows banks to set up retail branches on subscriber based online services is (A) a. Online Online Serv Service ices s Based Based Bank Banking ing b. Offli Offline ne Servi Services ces Bas Based ed Banki Banking ng c. All All of of the the abov above e d. None None of the the abo above ve 25.To create temper proof electronic cash that can be traced back to its origin, what is used(A) a. Co Compl mplex ex Crypto Cryptogra graphic phic algor algorith ithm m b. Multi-com Multi-complex plex Cryptogr Cryptographic aphic Algorithm Algorithm c. All All of of the the abov above e d. None None of the the abo above ve 26.Hit counter present in a website (C) a. Counts Counts number number of hits hits for a web site, site, Provided Provided by ISP, Is Is a s/w b. Helps track track down down the number number of people people who have have visited visited the site site c. All All of the the abov above e d. none none of the the abo above ve 27.________ is an example of an auction site (A) a. e-bay b. ibibo c. facebook d. orkut 28.Secure Electronic Transactions is a s/w that handles credit card information of a customer (A) a. True b. False c. Maybe d. None None of the the abo above ve 29.In ________ personalization the inputs of many users is compared before the







a. True b. false c. May be d. none none of the the abo above ve 32.The basic requirements for transaction transaction security are (A) a. Privacy Privacy , Confide Confidentia ntiality lity , Integr Integrity ity b. privacy, privacy, meaning, meaning, customer customer touch touch c. All All of of the the abov above e d. None None of the the abo above ve 33.The planning process for e-business include (B) a. Decidi Deciding ng abou aboutt the the gatew gateway ay b. Deciding Deciding about about the produc products ts and servic services es you want want to sell sell c. Decidi Deciding ng abou aboutt the the custo customer mer d. deciding deciding about about the secur security ity para paramete meters rs 34.The act of sending a message pretending to be authorized user is called as (B) a. Spamming b. Spoofing c. All All of of the the abov above e d. None None of the the abo above ve 35.Off-the-shelf home finance software are (C) a. Micr Micros osof oftt Mo Mone ney y b. Intu Intuit it's 's Quic Quicke ken n c. all all of of the the above bove d. None None of the the abo above ve 36.Select the option due to which credit theft is impossible with smart card (C) a. Key to to unlock unlock encrypt encrypted ed informa information tion requir required ed b. There There is no exter external nal account account number number on the card card c. all all of of the the above bove d. None None of the the abo above ve 37.________ is online shopping device that seals personal information information in a free plugin that can be invoked when making a purchase. (B) a. Digi Digita tall Pur Purse se b. Digi Digita tall Wall Wallet et c. Digit igita al Buy Buyer er d. All All of of the the abov above e







b. Scrip c. Smart ca card d. Currency 41.While delivering educational material on internet in Education, which issue i s most important? (B) a. Mo Mode del: l: Pull/ Pull/Pu Push sh b. Mo Mode del: l: Push Push/P /Pul ulll c. Info nforma rmatio tion d. Perf Perfor orma manc nce e 42.Site navigation is aided by (A) a. Site Index, Index, Site Site Search Search Engine, Engine, Logical Logical sequencin sequencing g of facilities facilities b. Google c. Bing d. All All of of the the abov above e 43.E-business can spread because of (B) a. Anger b. Word-ofWord-of-mout mouth h , An integrated integrated supply-cha supply-chain in , Best shipping shipping and after sales service c. E-pr E-pro ocure cureme ment nt d. An inte integra grated ted supply supply-ch -chain ain 44.In creating anonymous electronic cash what is bank required to do (B) a. Associa Associate te the the bank bank with with the the custom customer er b. Digitally Digitally sign the electron electronic ic cash cash c. Associa Associate te the electr electronic onic cash cash with a particu particular lar consum consumer er d. None None of the the abo above ve 45.________ is a software software that locates web pages based on matching keywords keywords.(B) a. Google b. Sear Search ch engi engine ne c. Bing d. None None of the the abo above ve 46.The example of E-service which enhances original service is (B) a. Co Cons nsum umer er goo goods ds b. Educ Educa atio tion c. Me Medi dica call equi equipm pmen entt d. All All of of the the abov above e









c. May be d. None None of the the abo above ve 50.The cheap delivery system for Ecommerce purchases purchases is (A) a. Post b. Elec Electr tron onic ic Deliv Deliver ery y c. None None of the the abov above e d. All All of of the the abov above e 51.Customers must have an account with central online bank in most digital cash systems a. True b. false c. None None of the the abov above e d. All All of of the the abov above e 52.An ________ system is one that people can easily enhance without providing any earlier work on the system (A) a. exten xtens sible ible b. expanded c. None None of the the abov above e d. All All of of the the abov above e 53.What items are traded in e-business (D) a. Co Cons nsum umer er dura durable bles s b. Pharm Pharmace aceuti utical cal produc products ts c. Indu Indust stri ria al good goods s d. All All of of the the abov above e 54.Entrepreneurs can easily start off with new e-business ventures because (D) a. Cost is low low b. Avail Availabi abilit lity y of mas mass s market markets s







Multiple Choice Questions

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