Question 1 1 out of 1 points
A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks. Answer Selected Answer:
flat, hierarchical Correct Answer:
flat, hierarchical Response Feedback:
See page 83
Question 2 0 out of 1 points
The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure. Answer Selected Answer:
networked Correct Answer:
hierarchical Response Feedback:
See page 81
Question 3 0 out of 1 points
Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships. Answer Selected Answer:
business processes Correct Answer:
decisionrights Response Feedback:
See page 78-79
Question 4 0 out of 1 points
Effective, cross-cultural cross-cultural communication in today’s global and “flattened” world is: Answer Selected Answer:
Achieved by using the best available technologies Correct Answer:
Difficult to achieve
Response Feedback:
See page 95
Question 5 0 out of 1 points
This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands. Answer Selected Answer:
Matrix organization Correct Answer:
T-form organization Response Feedback:
See page 84
Question 6 0 out of 1 points
In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management? Answer Selected Answer:
Matrix Correct Answer:
Hierarchical Response Feedback:
See page 80-81
Question 7 1 out of 1 points
Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate. Answer Selected Answer:
hierarchical, matrix Correct Answer:
hierarchical, matrix Response Feedback:
See page 82
Question 8 1 out of 1 points
In which type of organizational structure will employees report to two or more supervisors? Answer Selected Answer:
Matrix
Correct Answer:
Matrix Response Feedback:
See page 82
Question 9 1 out of 1 points
The negative consequences of monitoring the discrete tasks an employee does include all of the following EXCEPT: Answer Selected Answer:
The worker feels empowered to make significant con tributions to the business.
Correct Answer:
The worker feels empowered to make significant contributions to the business. Response Feedback:
See page 87
Question 10 1 out of 1 points
Zara’s store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because: Answer Selected Answer:
Correct Answer:
Store managers do not have visibility into regional demands but the commercial team does. Store managers do not have visibility into regional demands but the commercial team does.
Response Feedback:
See page 79
Question 11 0 out of 1 points
In which type of organizational structure is power centralized and the type of environment best supported stable and certain? Answer Selected Answer:
Flat Correct Answer:
Hierarchical Response Feedback:
See page 80-81
Question 12 0 out of 1 points
The dimensions of national culture include all of the following EXCEPT: Answer Selected Answer:
The degree to which society engages in future-oriented behaviors Correct Answer:
The minimization of gender discrimination in society Response Feedback:
See page 93
Question 13 1 out of 1 points
At Zara, decision rights for ordering have been granted to whom? Answer Selected Answer:
Store managers Correct Answer:
Store managers Response Feedback:
See page 79
Question 14 1 out of 1 points
This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization. Answer Selected Answer:
Hierarchical Correct Answer:
Hierarchical Response Feedback:
See page 80
Question 15 1 out of 1 points
IS plays three important roles in management control p rocesses. These processes are data collection, evaluation, and _______________. Answer Selected Answer:
communication Correct Answer:
communication
Question 1 1 out of 1 points
All of the following help to develop informal networks that play an important role in an organization EXCEPT for: Answer
Selected Answer:
Performance reviews Correct Answer:
Performance reviews Response Feedback:
See page 84-85
Question 2 1 out of 1 points
Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships. Answer Selected Answer:
decisionrights Correct Answer:
decisionrights Response Feedback:
See page 78-79
Question 3 1 out of 1 points
When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT: Answer Selected Answer:
Require workers to complete additional tasks. Correct Answer:
Require workers to complete additional tasks. Response Feedback:
See page 86-87
Question 4 1 out of 1 points
Effective, cross-cultural communication in today’s global and “flattened” world is: Answer Selected Answer:
Difficult to achieve Correct Answer:
Difficult to achieve Response Feedback:
See page 95
Question 5 1 out of 1 points
In which type of organizational structure is power centralized and the type of environment best supported stable and certain? Answer Selected Answer:
Hierarchical Correct Answer:
Hierarchical Response Feedback:
See page 80-81
Question 6 1 out of 1 points
At Zara, decision rights for ordering have been granted to whom? Answer Selected Answer:
Store managers Correct Answer:
Store managers Response Feedback:
See page 79
Question 7 1 out of 1 points
The dimensions of national culture include all of the following EXCEPT: Answer Selected Answer:
The minimization of gender discrimination in society Correct Answer:
The minimization of gender discrimination in society Response Feedback:
See page 93
Question 8 1 out of 1 points
Zara’s store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because: Answer Selected Answer:
Correct Answer:
Store managers do not have visibility into regional demands but the commercial team does. Store managers do not have visibility into regional demands but the commercial team does.
Response Feedback:
See page 79
Question 9 1 out of 1 points
In which type of organizational structure is power distributed, and the ideal environment flexible and adaptable? Answer
Selected Answer:
Networked Correct Answer:
Networked Response Feedback:
See page 80
Question 10 1 out of 1 points
Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate. Answer Selected Answer:
hierarchical, matrix Correct Answer:
hierarchical, matrix Response Feedback:
See page 82
Question 11 1 out of 1 points
A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks. Answer Selected Answer:
flat, hierarchical Correct Answer:
flat, hierarchical Response Feedback:
See page 83
Question 12 0 out of 1 points
All statements below are true about a matrix organization structure EXCEPT: Answer Selected Answer:
Correct Answer:
Challenges can arise for managers who have lots of information and attend frequent meetings. Worker’s jobs are loosely defined.
Response Feedback:
See page 82
Question 13 1 out of 1 points
In which type of organizational structure will employees report to two or more
supervisors? Answer Selected Answer:
Matrix Correct Answer:
Matrix Response Feedback:
See page 82
Question 14 1 out of 1 points
IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________. Answer Selected Answer:
communication Correct Answer:
communication Response Feedback:
See page 86
Question 15 1 out of 1 points
Traditional organizations have one of four types of organizational design. What are these four structure types? Answer Selected Answer:
Hierarchical, flat, matrix, networked Correct Answer:
Hierarchical, flat, matrix, networked
