Master of Business Administration
Student Details ( Student should fill the content) Name Batch Number Student ID
Cardiff Met ID
ICBT ID
Scheduled unit details Unit code
MBA 7061
Unit title
Operations Management
Assignment Details Nature of the Assessment Topic of the Case Study
REPORT GIVEN
Learning Outcomes covered Word count Due date / Time
YES 6000 As communicated in the assessment plan
Declaration I certify that the attached material is my original work. No other person’s work or ideas have been used without acknowledgement. Except where I have clearly stated that I have used some of this material elsewhere, I have not presented it for examination / assessment in any other course or unit at this or any other institution Signature
Date
Result (Assessor use only) Marks by 1st Assessor
Name & Signature of the 1st Assessor
Marks by IV:
Name & Signature of the IV
For Office use only (hard copy assignments) Receipt date
Received by
International College of Business and Technology
Agreed Mark
Master of Business Administration Assignment Type & Title: For student use: Critical feedback on the individual progression towards achieving the assignment outcomes
For 1st Assessor use: Assessment feedback Strengths
Weaknesses
Name & Signature of the Assessor :
Date :
Comments by the IV
Name & Signature of the IV:
International College of Business and Technology
Date :
Master of Business Administration
Operations Management -MBA7061 Assignment (Individual work) Weighting of assessment: 100% of total marks – 6000 words Learning Outcomes Covered
Evaluate the nature, scope and extent of manufacturing and service operations strategy; Critically evaluate the use of quality tools and techniques for a wide range of organisational problems; Solve complex operational problems related to managing capacity and constraints within organisations; Demonstrate the application of strategies, tools and techniques to improve business operations and appraise and select appropriate methods for managing supply bases for a variety of organisations
Assignment brief
Value-added Business Success Factors: The Role of Management and Operations Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization's operations. "The two most obvious functions are to provide the product or service and to sell the product or service. Operations management focuses on the function of providing the product or service. It is concerned with the planning and controlling of all activities necessary for the provision of the firm's product or service." Aspects of operations management, then, include products or services to emphasize; facility size and location with respect to customers and suppliers; marketing strategies to attract clients/customers; techniques and equipment to use to make the goods or to provide the services; work force management and training; and measurements of quality assurance. Operations managers apply ideas and technologies to increase productivity and reduce costs, improve flexibility to meet rapidly changing customer needs, enhance product quality, and improve customer service.
International College of Business and Technology
Master of Business Administration
Tasks Select an organization of your choice. And prepare a report to its board of directors:1.) Critically discuss the importance of a strong operation strategy to the above mentioned organization to capitalize global opportunities. 2.) Identify major business processes in the organization and elaborate them using standard process management tools and diagrams. Major business processes can be identified from the areas such as “Quality Management”, “Inventory Management” , “Customer Management” , “Supplier Management”, etc. (Standard tools and diagrams are: Process Chart, Process Flow Chart, Responsibility Matrix, etc…) 3.) Critically analyze and propose the improvements/changes to the processes mentioned above in the organization in the view of “Process innovation and improvement”. Support your answer with technology acquisition and automation. 4.) Describe the “New Product/Service Development” process in the organization. Benchmark the current practices with leading practices in the industry and recommend required changes. Assessment Criteria The following criteria will be used when marking your Assignment:1.) Clear identification of current practices, standard practices and gap filling techniques – 25% 2.) Critical evaluation of the flexibility of the current operation strategy of the organization to respond to changes – 15% 3.) Creativity and novelty of recommendations/improvements – 15% 4.) Conclusion and recommendation – 20% 5.) Depth of the analysis and relevance – 15% 6.) The format and flow of report – 10%
International College of Business and Technology
Master of Business Administration Criteria for marking provided below GRADES
19-20
17-18
13-16
9-12
5-8
1-4
STRUCTURE OF ESSAY
Clear and logical structure in line with main tenets of the topic
Clear structure
Reasonably defined
Adequate, tendency not to be very clear in line with the main tenets of the topic
Limited structure, not very relevant
Very limited, totally lacking in relevance
RESEARCH
Excellent, considerable reading from a wide variety of sources
Good variety of sources used
Reasonable attempt to uncover information around the topic
Adequate reading, not enough breadth in variety of issues
Limited reading, not enough relevancy
Poor research, reliance on Websites
KNOWLEDGE
Outstanding ;wide breadth and depth
Up to date but lacking in depth and breadth
Reasonably up to date
Adequate but lacking in depth and breadth
Limited
Very limited, and no breadth and depth
INDEPENDENT THOUGHTS
Clear evidence of original thought
Evidence of independent thought
Discussion based on assertions
Little evidence of assertion, more description than argument
Very few facts, no evidence of independent thought
No evidence at all of independent thought
ANALYSIS
Exceptional
Very good analysis
Limited in places
Limited in places and superficial
Poor analysis
None
Excellent
Outstanding; excellent at times
Relevant but not always comprehensive
Superficial
Few relevant to the topic
Hardly any relevant to the topic
CITATION ACCURACY
Brilliant
Very good
Good, but lapses
Poor
Very poor/None
None
FOCUS
Clear focus consistent throughout
Well focused
Well focused but lapses
Lack of focus
No focus
Complete lack of focus, no relevancy at all
ARGUMENTS
International College of Business and Technology
Master of Business Administration REPORT STRUCTURE
Paper Size Word Count Printing Margins Binding Margin Header and Footer Printing Basic Font Size Font Style Presentation
: A4 : 6000 words : LHS; RHS: 1 Inch : ½ Inch : 1 Inch : Single Sided : 12 : Arial/Times New Roman : Bound Document
Important Information for Students
The assignment should be submitted as a SOFT COPY in a word format ONLY (CD ONLY) as well as HARD COPY on or before the due date.
The soft copy should be saved directly to a CD as one file. Documents saved in different files and/or in subfolders will be rejected.
Softy copy should be named as MBA-(subject number)- followed by the Cardiff Met student ID number) E.g. for Operations Management Assignment MBA-7061 – 200 * ****
Students are expected to keep a backup of all the assignments. ICBT and Cardiff Metropolitan University have all the right to re call for soft copy of any assignment at any time during the course.
Student should sign a register upon submitting assignment which will be kept in the administration department of relevant campus. This record on the register will be considered as the official record for submission.
Please note that plagiarism is treated as a serious offence and therefore the work you produce must be individual and original although may work in groups in some instances (Please refer to Student Handbook on Plagiarism & Cheating).
All sources of information must be referenced using “Harvard referencing” where a reference listing should be included at the end of the assignment.
International College of Business and Technology
Master of Business Administration Please note that the submission date given for this assignment is the final date that you can hand over the assignment. No late submissions are allowed. (Please refer to the Student Handbook on Assessments - Late Submissions).
Please refer to Student Handbook on Assignments – Re-submission, mitigating circumstances procedure.
Please use the attached coversheet only for hardcopy.
Do not copy the assignment coversheet or the assignment question to the softcopy ( that is to the CD)
Students are expected to give the following information in their coversheet of the softcopy (In the CD) o o o o o
Student name UWIC ID number ICBT ID number Subject name Subject code
International College of Business and Technology
