MAS 2 Prelim Exam to Print

 Name: Instructor: Ms. July Joy S. Lumantas, CPA

Score: Date: Prelim Exam

Instruction: Encircle the letter of the correct anser. N! E"AS#"ES. Part 1. Multiple Choice.

$. %alance& scorecar& 'ers'ecti(e measures co m'any)s success in tar*ete& se*ments of customers is classifie& as a. internal +usiness 'rocess 'ers'ecti(e  +. customer 'ers'ecti(e c. learnin* 'ers'ecti(e &. financial 'ers'ecti(e . %alance& scorecar& 'ers'ecti(e focuses on all o'erations hich lea& to (alue creation 'rocess for customers is classifie& as a. learnin* 'ers'ecti(e  +. financial 'ers'ecti(e c. internal +usiness 'rocess 'ers'ecti(e &. customer 'ers'ecti(e -. An exam'le of financial 'ers'ecti(e in +alance& scorecar& is a. em'loyee turno(er rates  +. o'eratin* ca'a+ilities an& num+er of 'atents c. o'eratin* income an& re(enue *roth &. customer satisfaction an& maret share /. Consi&erin* +alance& scorecar&, 'ers'ecti(e in hich 'erformance of or*ani0ation inclu&es a. financial 'ers'ecti(e  +. learnin* an& *roth 'ers'ecti(e c. customer 'ers'ecti(e &. all of a+o(e 1. An exam'le of customer 'ers'ecti(e in +alance& scorecar& is a. em'loyee turno(er rates  +. o'eratin* ca'a+ilities an& num+er of 'atents c. o'eratin* income an& re(enue *roth &. customer satisfaction an& maret share 2. 3hich one of the folloin* is not one o ne of the %alance& Scorecar&4 Sco recar&4ss four *eneric 'ers'ecti(es5 a. maretin* an& a&(ertisin* c. internal +usiness 'rocesses  +. inno(ation an& learnin* &. financial 6. 3hich one of o f the folloin* is a 7la*4 'erformance in&icator5 a. num+er of com'laints recei(e& from customers c. out'ut 'er em'loyee  +. return on ca'ital em'loye& &. num+er of trainin* hours 'er em'loyee 8. 3hich one of the folloin* statements is true5 a. %alance& Scorecar&s are a fee&+ac mechanism  +. %alance& Scorecar&s can only +e u'&ate& on an annua l +asis c. %alance& Scorecar&s alays ha(e four 'ers'ecti(es &. %alance& Scorecar&s can +e use& in Not9for9Profit or*anisations . 3hich of the folloin* statements is false5 %alance& scorecar&s: a. can +e use& to 'ro&uce strate*y ma's  +. are one ty'e of 'erformance &ash+oar& c. cannot +e use& in con;unction ith +u&*etary control systems &. can +e casca&e& to &ifferent le(els<'arts of or*anisations

$=. 3hich of the folloin* statements is correct5 a. %alance& scorecar&s alays re'ort usin* the same time 'erio&s as the financial accountin* system.  +. !ne fun&amental i&ea of +alance& scorecar&s is to increase the num+er of 'erformance in&icators use& to mana*e the +usiness. c. !r*anisations sometimes use a 7traffic9li*ht4 system on their +alance& scorecar& to hel' them  'rioritise their acti(ities. &. >he fun&amental i&ea of +alance& scorecar&s is to create cor'orate strate*y. $$. 3ritin* a +usiness 'lan can ensure that an entre'reneur a. fi*ures out ho to mae her +usiness or. c. meets his tar*et re(enue *oals.  +. achie(es her ex'ense 'ro;ections. $. Main* the +eliefs, (alues, an& +eha(ioral norms ex'licit an& intentional +uil&s the ?????????? of an or*ani0ation. a. mission +. culture c. (ision $-. Pu+licity is ??????? 'romotion throu*h me&ia outlets. a. free +. 'ai& c. &iscounte& $/. >he ????????? analysis a&&resses the roles of the community, re*ion, nation, an& orl& in a  +usiness. a. en(ironmental +. in&ustry c. +usiness $1. >he co(er 'a*e of a +usiness 'lan shoul& contain a. ey financial hi*hli*hts  +. contact information. c. the fun&in* re@uest. $2. >he @uic (er+al summary of a +usiness 'lan is calle& anB a. ele(ator 'itch. +. conce't 'itch. c. +usiness 'itch. $6. Di(i&in* fixe& costs +y *ross 'rofit 'er unit yiel&s a. cost ratio. +. +reae(en units. c. 'rofita+ility ratio. $8. A ????????????? is a &ocument that thorou*hly ex'lains a +usiness i&ea an& ho it ill +e carrie& out. a. maretin* 'lan +. financial analysis c. +usiness 'lan $. >he ?????????????? section of the +usiness 'lan shoul& +e ritten last. a. financial statements +. executi(e summary c. a''en&ices =. A +usiness 'lan shoul& +e ??????????????? to con(ey critical information to 'otential in(estors. a. lon* an& &etaile& +. cris' an& concise c. com'lex an& technical $. 3hat &oes the acronym SMA"> stan& for5 a. Suita+le, measura+le, actiona+le, rear&e& an& timely  +. S'ecific, measura+le, actiona+le, resource& an& timely c. Stan&ar&ise&, measura+le, achie(a+le, rear&e&, an& timely &. S'ecific, measura+le, achie(a+le, rear&e& an& timely . >o hat time9frame &o strate*ic 'lans relate5 a. Lon*9term  +. Me&ium9term c. Short9term &. #ns'ecifie& time it taes to achie(e an aim

-. 3hat one of the folloin* is not a ey mana*ement sill in 'lannin*5 a. Conce'tual sills  +. Analytical sills c. I> an& com'utin* sills &. Communication sills /. >he (ision an& mission statements for an or*ani0ation set the *eneral &irection of the or*ani0ation. >he +alance& scorecar& selects financial 'erformance measures from the com'any)s (ision. a. !nly statement $ is incorrect.  +. !nly statement  is incorrect. c. %oth statements are incorrect. &. %oth statements are not incorrect.

Part 2. Essay.

$. 3hat is +alance& scorecar&5 / 'tsB

. Name three &isa&(anta*es of +alance& scorecar&.  'ts eachB

-. I&entify an& &ifferentiate the four 'ers'ecti(e of the +alance & scorecar&. / 'ts eachB