IPT Test Plan-proposal

GM Thailand Rayong

CIPT ACCEPTANCE TEST PLAN Date

Version

Comments

Revision History

-1-

Author Ronaldo Romero

1. INTRODUCTION This acceptance test plan verifies the major functionality of the Cisco IPT system and provided customer with acceptance criteria for the installed Cisco IPT. AT&T executes the Acceptance Test Plan (ATP) with necessary assistance provided by Siemens personnel. This document provides acceptance criteria. Note that this plan is not an exhaustive test plan; however, it is sufficiently validates all basic operations and services to the extent that a customer can accept delivery of the system.

2. SYSTEM ARCHITECTURE Rayong R5 Office Building, Computer Room Relay Rack D108

Relay Rack C105

Rack Units 32-33

To plant floor analog phones via voice cable plant

VG224

Rack Units TBD Ethernet ports are NIC Teamed 11.84.32.4

Rayong R5 Office Building, PBX Room

RJ21

Fax

RJ21 or Kron

Cat-5e Cat-5e

Fax

Cat-5e

0 E

Core1

gmcthapdra01vs01 MCS-7835-H2-IPC1

1 E

3750-R5

MDF Cat-5e RED Phone

RJ21 or Kron

To plant floor analog phones via voice cable plant

Cat-5e

RED Phone

Cat-5e

These 1 MBs to be ordered with local service only. No long distance ability should be provisioned

Coax 1 2 J R

Siemens HiPath

VG224

Rack Units TBD

Inter-PBX Tie-Line E1 Q.SIG

11.84.32.34 G0/0 Rack Units 28-30 11.84.32.50 G0/1

C 8 4 J R

TOT can not BOND the 4 x E1's and DIDs together. Causes resiliency issues

E1 RJ48C to BNC Converter x 7 and 14 Barrel connectors

Coa x

R J 4 8 C RJ 48C RJ48C RJ48C RJ48C

PSTN Gateway Cisco 3845 R J1 1 R J 11

Coax Coax Coax Coax

R J1 1 1 R J1

4 x Analog 1MB from TOT in a hunt group if possible

AT&T, Cisco, & Global PFCN Team

R J1 1 R J1 1 R J1 1

AT&TPM:

TBD

AT&T VoiceArchitect:

Don Connery & Dave Paquet

Engineer /Cisco Engineer

-2-

C o a x

Desc:

Dominic Gura / Mason Nassar

Date:

Rayong, Thailand– IP Physical 02-06-08

Carrier Demarc E1 TT&T CAT TOT

PSTN

1MB Analog TOT for ROH TOT

AT&T Site ID:XXXXX Version:

V2 5

Ver.Date:

1.0 Hardware and Software Acceptance Testing Hardware testing 1.1.0

CALL MANAGER-5.1

Test Number

Test Name

1.1.1

Visual Survey Test

Test Description Perform physical survey of CCM Cabinet and cabling. Test Requirement Verify conditions in the test description are met.

Requirement Traceability

Test Test Procedure

Description Verify cabling has been properly terminated. Verify cabling are organized. Verify cable tagging has been done properly end to end. Verify equipment grounding has been installed and equipment is properly bonded. (note: do not use grounding from power grid). Verify cabinet is properly leveled in the floor and grounded. Verify CCM equipment is properly installed inside the cabinet with tagging Verify CCM equipment is secured inside the cabinet.

Test Exit Criteria – Expected Results

All the above verifications are completed and no abnormal conditions are detected.

AT&T Tester:

Contractor Representative:

Test Number

Test Name

1.1.2

Power Feed Test

Pass / Fail

Date:

Test Description This test will ensure that after the switch A and B-side power is capable of sustaining switch operation. Test Requirement Requirement Traceability Units power up and shows no abnormal 220 VAC alarms. Test Test Procedure

Test Exit Criteria – Expected Results AT&T Tester:

-3-

Description Verify that both A & B power 220 VAC service LEDs are green on the front panel. Verify that CUCM operation is still in service when removing A or B 220VAC power. Normal Service LEDs are in green.

Pass / Fail


Date:

Test Number

Test Name

1.1.3

UPS Power Feed Test

Test Description This test will ensure that the UPS power is capable of sustaining switch operation. Test Requirement Requirement Traceability Units power up and shows no abnormal 220 VAC alarms. Test Test Procedure

Test Exit Criteria – Expected Results AT&T Tester:

Description Verify that both A & B power 220 VAC service LEDs are green on the front panel. Verify that UPS takes over when removing the building assigned AC power. Verify that the CUCM operation is not affected. Call Manager servers and Voice Gateways are still up and running. (On net and Off net calls are still working) Verify that the UPS is generating a power failure alarm. Restore the building assigned AC power. Verify that the CUCM operation is still normal. Normal Service LEDs are green. UPS will generate an AC power failure alarm. IPT calls are still operational.

Pass / Fail


Date:

CCM EQUIPMENT Test Number

Test Name

1.2.1

MCS7835H2-K9-CMA2 Hardware testing

Test Description Units power up and shows no abnormal visible alarms. Test Requirement No Alarms Test Test Procedure


Pass / Fail


Description Verify there are not any unaccounted-for odors or visual effects. Verify placements of Modules are inserted properly. Verify that the server is secured inside the cabinet Check for visible alarms. Verify that all required accessories are in placed (mouse, keyboard, monitor). Check for proper labeling (Host name, server type, IP address) Units pass POST (Power On Self Test) Units shows no abnormal visible alarms.

AT&T Tester:


Date:

-4-

Test Number

Test Name

1.2.2

Cisco3845-SRST/K9 Hardware testing

Test Description Units power up and shows no abnormal visible alarms. Test Requirement No Alarms Test Test Procedure


Pass / Fail


Description Verify there are not any unaccounted-for odors or visual effects. Verify placements of Modules are inserted properly. Check for visible alarms. Check for proper labeling (Computer name, Cluster type, IP address) Units pass POST Units shows no abnormal visible alarms.

AT&T Tester:


Date:

Test Number

Test Name

1.2.3

Cisco VG224 Hardware testing

Test Description Units power up and shows no abnormal visible alarms. Test Requirement No Alarms


Test Test Procedure

Description Check for visible alarms. Verify there are not any unaccounted-for odors or visual effects. Verify Hardware is secured inside the cabinet. Check for proper labeling (Host name, server type, IP address)


Units pass POST Units shows no abnormal visible alarms.

AT&T Tester:


-5-

Pass / Fail

Date:

Test Number

Test Name

1.2.3

Cisco ATA186-I1-A Hardware testing



Test Test Procedure

Description Check for visible alarms. Verify there are not any unaccounted-for odors or visual effects. Verify that the hardware is secured inside the cabinet Check for proper labeling (Host name, server type, IP address)



AT&T Tester:


Test Number

Test Name

1.2.4

Cisco IP Phones Hardware testing


Date:


Test Test Procedure

Description Check for visible alarms. Verify there are not any unaccounted-for odors or visual effects. Verify unit turn on when plugged into a LAN/POE port. Check for proper labeling (MAC address).



AT&T Tester:


1.2.0 Software Testing and Verification

-6-

Pass / Fail

Pass / Fail

Date:

Test Number

Test Name

1.3.1

CCM Application and Operating System Software Testing

Test Description Verify the Cisco CallManager application and operating system software has been installed properly on the Publisher and Subscriber servers. Test Requirement Requirement Traceability PC running Windows Explorer SSH client software on PC (PuTTY) Test Test Procedure

Description Pass / Fail 1. Access the Cisco IPT Platform administration from your browser, launch Internet Explorer and enter https:///iptplatform in the address field. 2. Verify if the Cisco IPT Platform Administration main window appears. 3. Log in to the Cisco IPT Platform Administration. 4. Visit all pages available under the Show menu to obtain information about the cluster, hardware, network software, and system. 5. Log out to the Cisco IPT Platform Administration 6. Access the Cisco Unified CallManager administration from your browser, launch Internet Explorer and enter https:///ccmadmin in the address field. 7. Verify if the Cisco CallManager Administration main window appears. 8. Log in to the Cisco CallManager Administration. 9. Visit all pages available under the Show menu to obtain information about the Application User. 10. Log out to the Cisco CallManager Administration


Software is on proper version for Cisco Call Manager

AT&T Tester:


Test Number

Test Name

-7-

Date:

1.3.2

Voice Gateway Software Testing

Test Description Verify proper software version. Test Requirement


Test Test Procedure Test Exit Criteria – Expected Results

Description

AT&T Tester:


2.0

1.

Pass / Fail

Software is on proper version.

Date:

OPERATION, ADMINISTRATION AND MAINTENANCE

Test Number

Test Name

2.1

Basic CUCM Provisioning

Test Description Verify the basic configuration data from CUCM (Publisher and Subscriber) servers. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection Test

Description

Test Procedure

1. 2.

From PC, access the Cisco IPT Platform Administration GUI. Visit all pages available under the show menu to obtain information about the cluster, network software and system. Note: Take note of the available information for future reference. 3. Log out and Exit from the Cisco IPT Platform Administration GUI. 3. From PC, use an SSH client (putty) to access the Cisco call Manager Platform Administration CLI. 4. Use the CLI to gain information about the platform and system by entering these show commands and any other show command: • • • •

5. 6.

-8-

show status show tech ccm_service show version active show network eth0 Exit from CLI. END

Pass / Fail


CUCM Servers (Publisher and subscriber) servers platform are accessible via GUI and CLI and have the installation information.

AT&T Tester:


Test Number

Test Name

2.2

General Administration Creation and verification

Date:

Test Description Access the CUCM Administration page through web interface using the default administration account. Create new users with different administration account. Test Requirement The Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers. Test

Requirement Traceability Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connection

Description

Test Procedure

1. 2.

3. 4.

5. 6.

• • • •

7. • • • •

8. 9. 10.

-9-

From PC, browse to https://x.x.x.x/ccmadmin Log in using the default administrator account CUCM Administrator. Note: Obtain the login and password from the supplier. Go to User Management > Application User and click Find to list all application users. Verify all application accounts that exists by default. These cannot be deleted or renamed. The CUCM Administrator is one of these users. Go to User Management > End User and click Add New. Configure a user with the attributes that follow, and save the newly created account by clicking the Save button at the bottom of the page of the Sve symbol at the top of the End User Configuration window. User ID: Kenneth Password: password PIN: 12345 Last Name: Koh Click Add New again and add a second user with these attributes. User ID: Ronaldo Password: summer2008 PIN: 98765 Last Name: Romero Select related link to Back To Find List Users, and click the Go button to get the Find and List Users page. Click Find and ensure that both users are listed. Go to User management > User Group and click Find to list all default user groups.

Pass / Fail

11. Click the Standard CCM Super Users group. 12. Click Add End User Group to add users to the group. 13. From the list of users, select Kenneth and click Add Selected. Kenneth now has full access to CUCM Administration because he is a member of the standard CUCM Super Users group. 14. Verify permission of user Kenneth by clicking Permission icon next to the username at the group configuration page. 15. Select Back to User Group Find/List and click the Go button. 16. Click the Standard CUCM Read Only group. 17. Click Add End Users to Group to add. 18. Select user Ronaldo and click Add Selected, User Ronaldo has full access to CUCM Administration because he is a member of the Standard CUCM Read Only group. 19. Verify permissions of user Ronaldo by clicking Permission. 20. Click Log Off. 21. Log in using the two different usernames and access the Find and List users page by going to User Management > End User. Verify that user Kenneth has full access, while user Ronaldo has only read access. 22. END Test Exit Criteria – Expected Results

1. 2. 3.

New users have been created. User Kenneth has the Full Access Permission. User Ronaldo has Read Only Permission.

AT&T Tester:


Test Number

Test Name

2.3

Activating Services

Date:

Test Description Activate the minimum services that are required by CUCM to serve Cisco IP Phones Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection Test

Description

Test Procedure

1. 2. 3. 4. 5. 6. 7. 8. 9.

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From PC, access CUCM Serviceability. Go to Tools > Service Activation. At the select Server page, select the Publisher. From the list of services, check Cisco CallManager and Cisco TFTP services. Click Save to activate these services. Click OK for confirmation. Go to Tools > Control Center – Feature Services, go to the control center for feature services. Verify that the Cisco CallManager and the Cisco TFTP services are started and activated. Use the same procedure to activate and verify the Cisco Call Manager service at the subscriber.

Pass / Fail

10. END Test Exit Criteria – Expected Results

The Cisco CallManager services is activated and running on both servers of the cluster

AT&T Tester:

The Cisco TFTP service is activated and running on Publisher. Contractor Representative:

Date:

Test Number

Test Name

2.4

Backing Up Cisco Unified CallManager using Cisco Disaster Recovery System GUI.

Test Description Use Cisco Disaster Recovery System GUI to perform Backup operations. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection SFTP server software installed on the PC. Test

Description

Test Procedure

Backing Up CUCM using Cisco Disaster Recovery System GUI. 1. On PC, start the SFTP server. 2. Configure the server as follows: User: test Password: password Port: 22 Root path: C:\ 3. Start the server by clicking the Start button. 4. Find and write the IP address of the PC (ipconfig). 5. Access CUCM Disaster Recovery System from PC. 6. Go to Backup > Configure Features. 7. At the configure Cluster Features page under Slect Features, check both features (CCM and CDR_CAR) and click Save. 8. Go to Backup > Storage Location 9. At the storage Location page under Select Destination, select Network Directory with these attributes: Path Name: / User Name: test Password: password 10. 11. Click Save. 12. Go to Backup > Manual Backup 13. At the Manual Backup page under Features selected for Backup, click the Start Backup button. 14. Verify the progress of the backup. Wait until the status shows “SUCCESS: Backup Completed.” 15. At the Backup status page under Backup details, you will see the Tar Filename. Write the Tar Filename of the backup file. 16. At your PC, verify that one xml file and several tar files have been copied to C:\ • • • •

• • •

- 11 -

Pass / Fail

17. Verify that all file start with the Tar Filename as listed in step 15. 18. END Test Exit Criteria – Expected Results

The manual backup is successful as indicated by these outcomes: The backup completes 100 percent, and the result status indicates successful completion. Backup files are stored in the PC in the C:\ directory.

AT&T Tester:


Test Number

Test Name

2.5

Restoring The System using the Cisco Disaster Recovery System GUI.

Date:

Test Description Use Cisco Disaster Recovery System GUI to perform Restore operations. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection SFTP server software installed on the PC. Test

Description

Test Procedure Restoring CUCM using Cisco Disaster Recovery System GUI. 1. On PC, access CUCM Administration. 2. Go to User management > End User and click Add New. 3. Configure a user with the attributes that follow, and save the newly created account by clicking the Save. butto User: test123 Password: password PIN 12345 Last name: user 4. Make sure that the SFTP server is still running on PC. 5. From PC, access the CUCM Disaster Recovery System. 6. Go to Restore > Restore Wizard. 7. At the step 1 Restore window, select network directory with these attributes: Server name: Path Name: / User Name: test Password: password 8. Click next. 9. At the step 2 Restore Window, select the backup file that corresponds with the Tar filename that you wrote down of the previous task. Then click Next. • • • •

• • • •

- 12 -

Pass / Fail


10. At the step 3 Restore Window, select both features (CCM and CDR_CAR) to be restored. Then click Next. 11. At the step 4 Restore window, select check all features on all servers and click Restore. 12. Verify that the Restore Status Page will appear and indicate the progress of the restore. Wait until the status that is displayed on top of the window is “SUCCESS: Restore Completed.” 13. From PC, use an SSH client (Putty) to access the CUCM Platform Administration CLI of publisher. 14. Enter the command utils system shutdown. 15. Confirm by clicking Yes. 16. Restart the subscriber server using step 13 to 14. Wait until the servers are back up again. 17. Verify that user test123 that has been added at the beginning of this task (after the backup) is not shown any more because the system has been restored from the backup. 18. END The Restore is successful as indicated by these outcomes: The Restore completes 100 percent, and the result status indicates successful completion. The changes that was made after the backup aare gone.

AT&T Tester:


Test Number

Test Name

2.6

Manually Adding and Configuring an IP Phone

Date:

Test Description Manually add a Cisco IP phone and assign a directory number. Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection DHCP is ready. Cisco IP phones CUCM System Configuration Completed. Test

Description

Test Procedure

1. 2.

3. 4. 5. 6. 7. 8.

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In the CUCM Administration, choose Device > Phone and click the Add New button. On the new page shown, from the Phone Type drop-down menu, choose the actual type of the Phone you will use. Click Next On the new page shown, confirm that the SCCP device protocol is selected and click the Next button. Obtain the MAC address from the phone that will be use. Enter the Phone MAC address into the MAC Address field. Enter user123 in the Description field. Choose the created Device Pool from the drop-down list. From the Phone Button Template drop-down list choose the Standard xxxx SCCP.

Pass / Fail

9.

10. 11.

12. 13. 14. 15.

16.

Scroll the page down to locate the Protocol Specific Information section. Choose Non Secure SCCP Profile auth by null String. Click Save. On the pop-up window shown, notifying about the reset, click OK. On the new page, click the Line {1} – Add a new DN link to configure line 1 extension. The Directory Number Configuration page appears. Enter the assigned DN in the Directory Number field. Click save On the new page, click the Reset button to reset the IP phone. Observe as the IP phone cycles through the registration process. When the IP phones have successfully registered, it will display the date, time, and directory number. END


The IP phone has successfully registered into the CUCM.

AT&T Tester:


Test Number

Test Name

2.7

Using Cisco Unified CallManager BAT Creating an IP Phone Template to Use with Cisco Unified CallManager BAT

Date:

Test Description Use Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection DHCP is ready. Cisco IP Phones CUCM System Configuration Completed. Test

Description

Test Procedure

1.

In the CUCM Administration, choose Bulk Administration > Phone > Phone Template and click Add New. 2. Select Cisco 79xx for Phone Type and click Next. 3. Leave SCCP as a device protocol and click Next. 4. Create the new phone template with these parameters. Template Name: BAT-79XX Description: 79XX template Device Pool: Phone Button Template: Standard 79XX SCCP SCCP Phone Security Profile: Standard SCCP Profile for Auto Registration. Leave all other settings at their default values and click Save. • • • • •

5.

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Click the Line[1] link in the left column, then enter 2100 for

Pass / Fail

6. 7. 8.

Line Template name and click Save. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device. Click the Line[2] link in the left column, then enter 2101 for Line Template Name and click Save. END


Successfully define the common attributes in the Cisco IP phone template.

AT&T Tester:


Test Number

Test Name

2.8

Using Cisco Unified CallManager BAT Creating the CSV File using the Cisco Unified CallManager BAT spreadsheet.

Date:

Test Description Use Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement Traceability The Cisco Unified Call Manager application and operating Microsoft Internet Explorer and remote system software has been installed on the Publisher and Desktop Connection for remote CUCM Subscriber Servers. connection DHCP is ready. Cisco IP Phones CUCM System Configuration Completed. Test

Description

Test Procedure

1. 2. 3. 4. 5. 6. 7.

8. 9.

10.

- 15 -

In the CUCM Administration, choose Bulk Administration > Upload/Download Files and click Find. Check the check box next to the bat.xlt file and click the Download Selected button. On the new dialog window, click save, and then navigate to the C:\ directory on your local PC. Change the filename in the File name field to bat79xx.xlt and click Save. Wait until the file is downloaded to your local PC. Open the file on your local PC using MS Excel. On the Phones spreadsheet tab, click the Phones radio button, and then click the Create File Format button. On the new dialog window, highlight the Directory Number in the Line Fields pane, and then click the right arrow button to move it to the Selected Line Fields pane. Click Create button, and then click Yes on the pop-up window to overwrite the existing file. In the Maximum Number of Phone Lines field, enter 2 to create two lines for new IP phones. Then click any other portion of the spreadsheet to confirm the modification and click OK on the new pop-up window.

Pass / Fail

11. Select Cisco 79xx for Phone Type and click Next. 12. Leave SCCP as a device protocol and click Next. 13. Create the new phone template with these parameters. Template Name: BAT-79XX Description: 79XX template Device Pool: Phone Button Template: Standard 79XX SCCP SCCP Phone Security Profile: Standard SCCP Profile for Auto Registration. Leave all other settings at their default values and click Save. • • • • •

14. Click the Line[1] link in the left column, then enter 2100 for Line Template name and click Save. 15. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device. 16. Click the Line[2] link in the left column, then enter 2101 for Line Template Name and click Save. 17. END Test Exit Criteria – Expected Results

Successfully define the common attributes in the Cisco IP phone template.

AT&T Tester:


----------------------------------------- TO BE CONTINUE

- 16 -

Date:

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IPT Test Plan-proposal

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