Department of organizational information systems Faculty of administrative sciences Université Laval
Syllabus Winter 2006 Tuesday 8h30AM – PAP 2327
SIO-22915 Information Systems and Technologies Instructor : Office : E-mail: Phone : Office hours : Course Web page :
Benoit Raymond PAP 2698
[email protected]
(418) 656-2131 ext. 15264 By appointment http://www.webct.ulaval.ca
1. Introduction As the digital revolution continues to transform the business landscape, successful organizations must sustain their profits in a rapidly changing, intensely competitive global marketplace, while surviving upheavals in world politics that change their markets and labor sources. For an organization to thrive in today’s economy, managers and functional specialists in all areas (accounting, finance, marketing, production and operations management, and human resources management) must perform their jobs even more effectively and efficiently. Information technology provides the tools that enable all organizational personnel to solve increasingly complex problems and to capitalize on opportunities that contribute to the success, or even the survival, of the organization. Source: Turban, Efraim, Rainer, R. Kelly Jr., Potter, Richard E., (2005); “Introduction to Information Technology”; John Wiley & Sons, Inc., 3rd Edition.
2. General Objective The general objective of this course is to prepare organization managers to face information technologies and information system management in their business sectors, to give them the essential tools permitting to contribute to their development and to control them by the contribution of appropriate reference frameworks. It touches, in a general manner, the large spectrum of information system characteristics and the information technology infrastructure. A special care is given to current trends in the information system and technology domain, including: Internet use in business, the development of the digital firm and the electronic commerce, the implementation of strategic information systems and corporate systems (ERP), the deployment of mechanisms contributing to information security, knowledge management and the use of decision support tools. However, the focus is on business opportunities, success and possible failures. This brings the student to face current trends, preparing him to take advantage of them. Prerequisite courses: No specific prerequisite courses.
3. Course schedule The detailed content of each of these sessions is available on the course website (www.webct.ulaval.ca): Session
Topic
Date
The IT-Based Organization in the Digital Economy
Tuesday, January 10, 2006
1
Information Technologies : Concepts and Management
Tuesday, January 17, 2006
2 3
Data and Knowledge Management
Tuesday, January 24, 2006
4
Network Computing
Tuesday, January 31, 2006
5
E-Business and E-Commerce
Tuesday, February 7, 2006
6
Mobile, Wireless, and Pervasive Computing
Tuesday, February 14, 2006
7
Transaction Processing, Functional Applications and Integration
Tuesday, February 21, 2006
Midterm Exam
To be determined
Reading week (no classes)
From Monday March 6 to Friday March 10, 2006
Entreprise Systems : From Supply Chains to ERP to CRM
Tuesday, March 14, 2006
8
Interorganizational and Global Information Systems
Tuesday, March 21, 2006
9 10
Managerial Support Systems
Tuesday, March 28, 2006
11
Acquiring IT Applications and Infrastructure
Tuesday, April 4, 2006
12
IT Ethics, Impacts and Security
Tuesday, April 11, 2006
13
Final Exam
To be determined
4. Methods of Instruction The main methods of instruction employed by the instructor in this course are lectures, presentations and discussions. At some points, other methods of instruction may be used such as analysis of cases and current events. In order to fully understand the concepts and theories seen in this course and to actively participate in the classroom, the student is expected to read the mandatory readings before the specific session. The student is also invited to share its viewpoints or any question about course topics or assessments using the discussion tool on the course website.
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5. Assessments The evaluation for the course is as follows: ¾ ¾ ¾ ¾
Individual work : 15% ; Teamwork, in groups of 3 or 4 people : 25 % ; Midterm exam : 30 % ; Final Exam : 30 %.
a) Individual work In order to be able to apply the concepts and theories seen in the course, each student has to do the following individual work. Description Select an organization and find its mission statement and current goals (plans). Explain how the mission and these goals are related to operational, managerial, and strategic activities on a one-to-one basis. Then explain how information systems and technologies (by type) can support the activities (be specific). Guidelines for the individual work
Each student should try to apply the concepts and theories seen in the course; Be as specific as possible; The individual work should be submitted, accordingly to date and time mentioned on the course website, in the specific drop box; Maximum 5 pages (excluding cover pages); All references and sources must be cited.
Evaluation criteria
General presentation of the document (10%); Quality of analysis (30%); Application of theories and concepts seen in the course (30%); Use of practical examples (20%); Structure and richness of the document (10%).
b) Teamwork Students should build teams of 3 or 4 people to create a virtual organization. Then, for each principal element seen in this course, the students should try to relate it to their virtual organization. Finally, each team should submit a written report regarding the different topics covered in each session of this course. Guidelines for the teamwork
Each team should try to apply the concepts and theories seen in the course; Be as specific as possible; Each teamwork should be submitted, accordingly to date and time mentioned on the course website, in the specific drop box; 3
Maximum 20 pages (excluding cover pages); All references and sources must be cited.
Evaluation criteria
General presentation of the document (10%); Quality of analysis of the elements (30%); Application of theory and concepts seen in the course (30%); Number of elements covered (20%); Structure and richness of the document (10%).
c) Midterm and Final exams The official dates will be reported later. For major reasons, the undergrad office has the rights to establish the exam schedules. Students must be available within this entire period of time. Notice that no document, material or electronic devices will be permitted at these exams.
6. Policies regarding deposit of the individual work and the teamwork All the assessments must be submitted, in respect to date and time mentioned, in the specific drop box located in the “Assessments” section of the course website. The students should notice that assessments can be submitted and written in French. No assessment submitted on paper or on a floppy disk will be accepted. Any delay will result in the mark « 0 ». However, in the case of an exceptional circumstance, the student is responsible to notice teacher as soon as possible in order to negociate a supplementary delay or other alternatives. In submitting your work, do not forget to identify yourself (name and student’s number) and the work (Individual work or teamwork and date). Identify your file that way: initials of first and last names followed by the letters IW (Individual Work) or TW (Teamwork). For instance, jsIW for the individual work of John Smith.
7. Plagiarism This course being an undergraduate course offered by Université Laval, all the rules and procedures of Université Laval must apply. The students should cite the references and sources of information and they must avoid any form of plagiarism. The penalty imposed for plagiarism may include loss of mark or a charge of misconduct by Université Laval. Therefore, each student should know these rules and procedures. You can consult them by following these links : http://www.ulaval.ca/sg/reg/Reglements/Disc/ http://www.ulaval.ca/sg/reg/Reglements/Disc/infractions.html
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8. Policy regarding re-taking of exams Only exceptional circumstances can lead to the re-taking of an exam. In such a case, the student must follow the rules and policies outlined by the undergrad office on that matter. Therefore, the student should not communicate with the teacher regarding that matter.
9. Policy regarding re-reading of exams The student must follow the rules and policies outlined by the undergrad office on that matter. For more information, consult the Faculty web site.
10. Policies regarding communications Any communication with the teacher must be done via the email tool on the course website. This is the official means of communication between the teacher and the students. Therefore, the student is responsible to check emails on a regular basis. Students can also use the discussion tool available on the course website. Doing that, the students must comply to specific rules: (http://www.fsa.ulaval.ca/html/forums_pratiques.html). In the case of misconduct, penalties will be determined by the following rules and policies: o Rules for students attending Université Laval : http://www.ulaval.ca/sg/reg/Reglements/Disc/ o Security policies regarding ICT at Université Laval : http://www.ulaval.ca/sg/reg/Politiques/03/002.html o Policies regarding use and management of ICT at Université Laval : http://www.ulaval.ca/sg/reg/Politiques/03/001.html.
11. Required textbook Required textbook Title: Authors: Publisher: ISBN:
Introduction to Information Technology, 3rd Edition Efraim Turban, R.Kelly Rainer,Jr. and Richard E. Potter. John Wiley & Sons, Inc. 0-471-34780-9
The information about the mandatory and suggested readings and material for each session is available on the course website. Supplementary readings and material can also be found on Internet.
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