Industrial Training Ppt for Hotel Management

INDUSTRIAL TRAINING  PRESE RESENT NTAT ATIO ION N ON 

LE-MERIDIEN  NEW DELHI  SUBMITTED BY   DHANANJAY KUMAR  III RD YEAR  ROLL NO.-HM/1017/08 

INTRODUCTION Le Meridien is 175

global hotel group.

luxury and upscale hotels in 55 countries.

Majority

of its properties are located in the world orldss top citi cities es..

Resorts

throughout Europe, America, Asia Pacific, Africa and the Middle East

Continued Le

Meridien, New Delhi, is a part of the CJ International hotel Ltd.

It

is being operated in collaboration with the famous Meridien chain of Hotels from France.

5

star super deluxe hotel situated at Winsor Place, Janpath.

Located

at a distance of 20 kms from IGI and 14 kms from Domestic Airport.

CORE VALUES OF LE MERIDIEN A

sophisticated, elegant European style-with a French accent: La difference.

High level of personal service. Exciting

cuisine and an extensive range of   facilities for business, conferences/meetings, banqueting and leisure.

Respect

for the local culture.

Highly trained and

motivated staff.

LE MERIDIEN IN INDIA Bangalore

Jaipur Le Meridien Jaipur

Pune Le Meridien Pune

New Delhi Le Meridien New Delhi

Le Meridien Bangalore

LE  MERIDIEN  IN INDIA

Mumbai Le Royal Meridien Mumbai

Bombay Le Meridien Mumbai Cochin Le Meridien Resort & Conventio nal Ct

Madras Le Meridien Royal Chennai

HISTORY OF LE MERIDIEN Started its operation in 1972 as boarding lodges for Air-France crew in Africa. Later started operating five star hotels in different parts of country. Le Meridien New Delhi is a franchise of Le Meridien Hotels and reports to the Asia Pacific head office in Hong Kong.

ASIA PACIFIC HOTELS ARE: Le Meridien Tokyo

Le Meridien Phuket Le Meridien New Delhi

ASIA Le Meridien Jakarta

PACIFIC HOTELS ARE

Le Meridien Bangkok

Le Meridien Colombo

Le Meridien Singapore Le Meridien Shanghai

CJ INTERNATIONAL HOTEL LTD. Late Sardar Charanjeet Singh established CJ International Hotels Ltd. On 10th November 1981, as its founder and Chairman. Le Meridien, New Delhi, a unit of CJ International Hotels Ltd with its maiden venture in India in Hotels. Mrs. Harjit Kaur took over the hotel as Chairperson and Managing Director after the death of his husband Mr. Charanjeet Singh.

LOCATION

ACCOMODATION Exquisitely designed 358 guest rooms 7 tastefully decorated designer suites 54 exclusive Club President rooms 44 well-appointed deluxe suites Breathtaking view with the rooms, Luytens Delhi, covering the Presidential estate, India Gate and the Parliament of India.

LEISURE FACILITIES LE BELLE: The beauty parlour

THE HEALTH CLUB: offers a

and barber shop, located at the fourth floor.

well equipped multi-station gymnasium, steam bath located at the fourth floor

Continued THE SWIMMING POOL: located at the fourth

floor.

RESTAURANTS AND BARS THE ONE (Coffee Shop)

CHOCOLART

MANSOON (Indian Restaurant) LE BELVEDERE (Roof Top Chinese Restaurant)

Continue  NERO BAR (Atrium Lobby)

HENRIS BAR (In The Roof Top Restaurant)

B ANQUETS Boasts of remarkable banqueting & conferencing facilities Ensures that their guestss requirementa are met with proficiency and professionalism Its halls have been designed to cater to weddings or special VIP functions.

Conference Package Venue Remtals Lunch or Dinner Supplementary tea or Coffee Breaks In house Audio-Visual agency to cater the guests need

Complimentary Welcome drink for conference of 50 guests and above 1 deluxe room for conferences of 250 guests and above OHP/Slide projectoe and screen for conferences of 50 people and above

FRONT OFFICE This department is the nerve centre of the Hotel Responsible for the sale of the rooms in the systematic way Its role is to reserve/register rooms and provides information to the guest during their stay Sections governed by Front Office: Reception Cashier Reservations Bell Desk Lobby Managers Desk Business Center Telephone Exchange Le Club President

HOUSE KEEPING This department is perhaps responsible to bring back a guest to the hotel again It is this department which is indirectly responsible for earning the maximum revenue for the hotel ROOM FACILITIES:

Air Conditioning Individual Climate Control Sound Proof Rooms C.C.T.V CNN Four Channel Stereo Music Mini Bar Refrigerator Telephone-2 per room International and National STD Sprinklers and Smoke Detectors Electric Current: 220V 50 cycles 24 hour room-service

FOOD AND BEVERAGE SERVICE Food and beverages are the main source of income of the hotel This departmants staffs are responsible for the sale of food They have to be tactful, polite, smart and well mannered to increase the sale of the food This department includes the various bars and restaurants like The One(coffee shop), Le Belvedere(restaurant), Monsoon, NERO Bar, Henris Bar and Banquets

FOOD & BEVERAGE PRODUCTION Important part of a hotel It prepares dishes for sale and for the staff consumption It is a revenue generating department All the kitchen are easy accessible to all restaurants and have a proper space allocation for each section

Departements Main Kitchen Garde Manger Butchery Bakery Room Service Kitchen Coffee Shop Kitchen (The One) Indian Kitchen (Pakwan) French Kitchen (Monsoon) Chinese Kitchen (Golden Phoenix) Roof Top Kitchen (Le Belevedere) Banquet Kitchen

CONCLUSION Started my Industrial Training in winter I enjoyed my start at training and perhaps will remain the most memorable one This experience was a highly enriching and educative one as I went on from one department to another and met and got the opportunity to train under several highly respected senior professionals I learnt that every individual is different and that every one has something unique to offer I learnt that this is just the beginning of a long road aheadfull of challenges

THANK YOU