Te s t : Cha pt e r4–Oc c upa t i ona lhe a l t ha nds a f e t y Multiple-choice Multiple-choice questions Highlight or circle the correct answer, or enter your answer in the space provided. Note that some multiple-choice questions may have more than one correct answer. 1.Workplace related injuries, illnesses and deaths impose costs upon? a Employers b Employees c The community d All of the above Answer d 2.What are the most common injuries in the hospitality industry? !prains and strains a
"eing hit by falling ob#ects
b c
$alls
d
!un-related in#uries
Ans we r : a , ba ndc
3.What does the provision of security of peoples assets !hile at the !orkplace entail? Having all assets under loc% and %ey a
&reventing theft, pilferage and damage of assets
b c
"eing vigilant with the security of the assets
d
'ssuing security badges and identity cards to all people at the wor%place
An s we r : ba n dc
".What is the primary emer#ency telephone num$er in %ustralia? a
0 1 1
b
1 0 1
c
0 0 0
d
1 1 1
An s we r : c
&.What is the role of the !orkplaces health and safety representative? To represent the wor%ers( views and concerns on the wor%place(s )H*! practices a to the employer To document document the wor%place(s )H*! policies and practices b c d
To chec% on whether all wor%ers are complying with the wor%place(s )H*! policies and practices To train and assess all wor%ers in their %nowledge of the wor%place(s )H*! policies and practices
An s we r : a
+
True or false questions Highlight or circle the correct answer, or enter your answer in the space provided. %ns!er true or false a$out occupational health and safety +. Emergency procedures have been devised to True %eep everyone safe. . A haard is any situation that has the True potential to cause in#ury, illness, or death. . 'f no notification is made of an in#ury True sustained compensation can be obtained for that in#ury. /. To reduce in#ury, a ris% control process True accompanied by haard-management procedures needs to be established. 0. !afety signs can prevent accidents. True 1. A duty of care in the wor%place is the True responsibility of the employer only. 2. The direct costs of wor%place-related True in#uries are wor%ers( compensation premiums paid and wor%ers( compensation payments. 3. 4hen providing a safe wor%ing environment True for staff, employers must eliminate all ris%s to health and safety. 5. The safety and wellbeing of people in the True wor%place also includes guests and customers of the wor%place. +6. 'f you have to evacuate the wor%place True during an emergency, ensure that you ta%e all of your personal belongings before evacuating the building. Answers True, True, $alse, True, True, $alse, True, $alse, True, $alse
$alse $alse $alse
$alse
$alse $alse $alse
$alse
$alse
$alse
Short-answer questions Enter your answer in the space provided. 1.What are the principles of health and safety? All people should be given the highest level of protection against ris%s to their health and safety that is reasonably practicable in the circumstances. Any person who manages, owns or controls a wor%places is responsible for eliminating or reducing those ris%s so far as practicable. Employers and self-employed persons should be proactive and ta%e reasonably practicable measures to ensure health and safety. Employers and employees should e7change information and ideas about ris%s to health and safety and the measures that can be ta%en to eliminate or reduce those ris%s. Employees are entitled, and should be encouraged, to be represented on health and safety issues.
2.'ame the five #roups of ha(ards found in !orkplaces.
+. &hysical, such as noise, heat8cold stress, equipment, vibration, 9:, poor wor% practices . ;hemical, such as from cleaning chemicals . "iological, such as resulting from cross-contamination and the resulting disease!'= 0. &sychological, such as resulting from overwor%, high level of stress, poor wor% organisation, conflict or bullying 3.)lassify the main injuries encountered in the hospitality industry. ?ifting heavy or aw%ward ob#ects such as drums, bags and cartons &rolonged activities such standing in one place >epetitive wor% such as bench wor% and stove wor% !lips and falls on wet, oily or uneven floors ".What does *duty of care mean in the !orkplace? @uty of care is the legal obligation of one person towards another and him or herself with regard to health, safety and security. &.What can employees do to sho! that they are fulfillin# their duty of care o$li#ation? 4or%ers must ta%e reasonable care for their own health and safety, and that of others who
may be affected by their wor%, as well as to cooperate with the employer(s efforts to ma%e the wor%place safe. This may include •
following wor%place policies and procedures
•
attending health and safety training
helping to identify haards and ris%s. +.'ame the four cate#ories of costs of !orkplace injuries to the or#anisation. Human, social, economic, organisational .What are some of the or#anisational costs associated !ith !ork-related injuries? The organisation has to find and train a replacement wor%er for the #ob. This costs time and
money. )ther potential costs to the company may include •
damaged equipment
•
increased insurance premiums
•
fines from 4or%;over and legal costs
•
damage to the reputation of the company
•
counselling of wor%ers who witnessed the accident
•
loss of production.
.escri$e /0 policies and procedures. )H *! policies and procedures involve a set of documents that describe an organisations policies for operation and the procedures necessary to address these policies. !ometimes called Bstandard operating procedures(, they are essential tools to eliminate or minimise haards in the wor%place and to maintain a safe wor% environment. .afe !ork practices to prevent injury and accidents may mean4 9sing the prescribed &ersonal &rotective Equipment • 9sing safe manual-handling techniques • 9sing %nives and equipment safely • Handling hot surfaces safely • !afe handling of chemicals • ;learing haards from your wor% area • &aying attention to safety signs • 15.'ame some emer#ency situations that occur in the hospitality industry. Types of emergency in the hospitality industry may range from fire and e7plosions, lea%ing gas, bomb threats, robbery, power failure, accidents to terrorism. $ires are by far the most common haards in the %itchen. $ire generally results in a serious situation that requires definitive action.
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