What becomes a full blown armed conflict usually begins with a small grievance which is most often neglected by those in position to solve them. The English adage which says "a stitch in time saves nine is more often than not neglected with grievous
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Description : VERSACE ON THE FLOOR as sung by Bruno Mars. For your PERSONAL, EDUCATIONAL, and NON-COMMERCIAL USE only. Check out Ellipsis Music for more free lead sheets. Cheers!
Descrição: VERSACE ON THE FLOOR as sung by Bruno Mars. For your PERSONAL, EDUCATIONAL, and NON-COMMERCIAL USE only. Check out Ellipsis Music for more free lead sheets. Cheers!
VERSACE ON THE FLOOR as sung by Bruno Mars. For your PERSONAL, EDUCATIONAL, and NON-COMMERCIAL USE only. Check out Ellipsis Music for more free lead sheets. Cheers!Full description
VERSACE ON THE FLOOR as sung by Bruno Mars. For your PERSONAL, EDUCATIONAL, and NON-COMMERCIAL USE only. Check out Ellipsis Music for more free lead sheets. Cheers!
This comprehensive book will help you select the most cost-effective approach to achieve high-performance concrete floors. Discusses a variety of slab types and different loading and support…Full description
Academic Academi c Task Task Title: Case based Assignment
Date of Allotment: 5 Sep 2!"5
Date of submission: #! Sep 2!"5
Student’s Roll no: A2" Student’s Reg. no: ""4!42#$ -( be menti(ned menti(ned b Evaluation arameters % 'arameters (n )hich student is t( be e*a+uated, -( students as speci/ied at the time (/ assigning the tas0 b the instruct(r1
!earning "utcomes: #Student to $rite briefl% about learning obtained from t&e academic tasks' % +earnt h() at )(r0 p+ace a pers(n can /ace ethica+ di+emma due t( (thers )(r0 and cha++enges /aced b them.
Declaration:
dec+are that this Assignment is m indi*idua+ )(r0. ha*e n(t c(pied it /r(m an (ther student3s )(r0 (r /r(m an (ther s(urce ecept )here due ac0n()+edgement is made ep+icit+ in the tet n(r has an an part been )ritten /(r me b an an (ther pers(n. Student’s Signature: (an)reet *aur
Evaluator’s comments #+or Instructor’s use onl%' ,eneral "bservations
Suggestions Im)rovement
for
-est )art of assignment
E*a+uat(r3s Signature and ate% Mar0s btained% 777777777777777
Ma. Mar0s% 77777777777777
TA-!E "+ C"NTENTS
". 2. #. 4. 5. 6.
Bac0 Bac0gr gr(u (und nd t( case case Abstract 'r(b+ems Reas(n Reas(nss (/ )rite )riterr being being in ethic ethica+ a+ di+em di+emma ma Ana+sis Sugg uggesti(ns (ns
A-STRACT
This case “Conflicts on a Trading Floor” deals with a person who is a junior salesman at FirstAmerica FirstAmerica Bank. He is working working under Linda who is er! renowned and known for her sales tactics. "he signs #iggest deal in histor! of Bank with $oseidon which will #e worth %&'.( million. Actual cost of contract contract to $oseidon $oseidon is %&.'( million. This means Linda has manipulated reco record rdss and paper paperss and and is char chargi ging ng compa compan! n! heai heail! l!.. "he "he has has coni conince nced d them them that that deal deal proposed proposed #! #ank is #est for them and has held them in total confidence. confidence. )hen compan! wants to en*uire a#out actual price+ it is then the pro#lem arises. Linda then directs writer to send them forged document which shows certain rates to conince them. ,ow+ whole case reoles around writer and his ethical dilemma. )hether writer should send document or not and reasons for same are are gien gien in case. case.
-AC*,R"ND T" CASE
-he case (pens )ith an intr(ducti(n t( t)( emp+(ees (/ 8irst America Ban03s main trading /+((r. -he /irst emp+(ee is 9inda, a t(p sa+espers(n and the sec(nd is her assistant )h( )(r0s )ith three *ice presidents inc+uding 9inda. 9inda and the assistant began )(r0ing (n a :;!! mi++i(n d(++ar dea+ )ith (ne (/ her c+ients '(seid(n Cruise 9ines. -he dea+ ended up bec(ming high+ c(mp+e and in*(+*ed c(mp+icated currenc echange and +(ng,term ear+ paments. ue t( the pre*i(us+ estab+ished re+ati(nship bet)een 9inda and the treasurer and C8 (/ '(seid(n she enc(uraged them t( trust her and n(t uesti(ning 9inda3s meth(d (/ c(nducting business business and ethics ethics as she (*er eaggerated the imp(rtance imp(rtance (/ secrec secrec in this dea+ t( the c+ient. Additi(na++ 9inda >u(ted interests rates that )ere suspici(us+ high that )(u+d resu+t in an etreme+ pr(/itab+e transacti(n /(r the ban0. 9inda had mis+ed '(seid(n int( be+ie*ing the ban0 )(u+d (n+ pr(/it :".2 mi++i(n )hi+e the assistant ca+cu+ated a /ee (/ r(ugh+ :"2.5 mi++i(n. '(seid(n began t( ha*e s(me d(ubts (n the structure and the /airness (/ pricings that 9inda had >u(ted based (n )hat the 0ne) ab(ut current rates. -( sett+e the c+ients c(ncerns 9inda demanded the assistant /a (*er a mis+eading d(cument. ?hen the assistant re>uested s(me ep+anati(n (/ the dea+ and the /a 9inda >uic0+ re/uses t( spea0 )ith him. C+ear+ the assistant is suspici(us that she is tring t( hide in/(rmati(n /r(m him as )e++ as the c+ient. -he case ends )ith the assistant c(ntemp+ating the repercussi(ns (/ his sending (r n(t sending the /a that he 0n()s )i++ unethica++ mis+ead the c+ient.
R"-!E(S
-here are *ari(us pr(b+ems /aced b b @uni(r Sa+esman in this case. S(me are +isted be+()% •
Are the c(mmitting an /raud b c(n*incing '(seid(n3s C8 that the dea+ needs t( 0ept secret and t( be n(t t( be sh(pped t( (ther c(mpetit(rs s( as t( n(t
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ahead (/ the trade. Are the )r(ng in ha*ing t( send the -e+erate page that gr(sses up /(r )ithh(+ding ta in
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spite (/ the /act that )ithh(+ding ta d(es n(t app+ t( cr(ss currenc s)aps. 9inda >u(ted '(seid(n '(seid(n (n a*erage a*erage ! p(ints p(ints higher than the rates the traders traders needed /(r
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8irstAmerica t( pr(/itab+ hedge its p(siti(ns u(ting t( the '(seid(n3s C8 that the pr(/it t( -he 8irst American Ban0 is :".25
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mi++i(n )hen in rea+it the pr(/it )(u+d be ten times the number at :"2.5 mi++i(n. ?hether the reputati(n (/ -he 8irst American Ban0 is under threat i/ the in/(rmati(n
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c(mes pub+ic And i/ s( )hat are the sh(rt,term and +(ng,term impacts t( the ban0 -he )riter is a+s( /acing the di+emma (*er his /uture career at the ban0. -here )as a mismatch mismatch bet)een the auth(r3s auth(r3s pers(na+ *a+ues his epected epected beha*i(r beha*i(r and ethics. De 0ne) that the transacti(n )as n(t the best (pti(n /(r the c+ient and that it )as
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(btained due t( decepti(n b 9inda. At the end )riter is /acing di+emma that sha++ he send /(rged /a t( '(seid(n3s C8 (r sha++ he stand b his ethics and rep(rt regarding the same t( higher auth(rities
REAS"NS "+ /RITER -EIN, IN ET0ICA! DI!E((A Reasons to send: •
8(++()ing rders% 9inda )as his direct superi(r at the ban0 and her instructi(ns had been *er c+ear. De str(ng+ be+ie*ed that it is imp(rtant t( respect the )ishes and re>uests (/
pe(p+e in p(siti(ns (/ auth(rit. Dis bac0gr(und in team sp(rts m /ami+ and his •
re+igi(us upbringing each rein/(rced this c(mmitment.1 De ()e 9inda /(r getting him the (b% She )as the /irst 8irstAmerica emp+(ee t( inter*ie) him as a c(++ege seni(r and ign(ring his +ac0 (/ eperience (r training she rec(mmended him /(r a p(siti(n that is n(rma++ he+d b s(me(ne )ith an MBA. De /e+t that since she had been )i++ing t( Fbend the ru+esF t( he+p him he certain+ ()ed her
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en(ugh t( return the /a*(r. Ma0e m(ne /(r ban0% As an emp+(ee (/ the ban0 he had a resp(nsibi+it t( he+p des0 ma0e as much m(ne as p(ssib+e. A transacti(n +i0e the '(seid(n (ne )(u+d n(ticeab+ increase a++ (/ their b(nuses this dea+ a+(ne c(u+d add :5!!!!! t( :" mi++i(n t( 9indaHs b(nus and as much as ;!I (/ his base sa+ar. -he transacti(n )(u+d a+s( he+p the ban0 ban 0 sh() p(siti*e earnings at an etreme+ di//icu+t time the N(rth American rea+ estate
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mar0et )as deteri(rating rapid+1 and might e*en impr(*e the ban0Hs share price. @(b has great p(tentia+ p(tentia+ and he d(esnHt )ant )ant t( +(se it% De had ust begun his ne) (b and /e+t that he had a great dea+ (/ p(tentia+. t )as etreme+ imp(rtant /(r him t( be seen as a dedicated pr(/essi(na+ )h( c(u+d be c(mp+ete+ trusted. -( cha++enge his b(ss direct+ and t( ris0 +(sing an etreme+ +arge and pr(/itab+e transacti(n )(u+d a+m(st certain+ end his career at 8irstAmerica. n additi(n i/ he c(u+d n(t he+p eecute a +arge and pr(/itab+e transacti(n because becau se (/ nagging d(ubts he )(nders i/ he c(u+d e*er h(pe t( be success/u+ in industr. industr.
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Reasons not to send: Be h(nest% h(nest% De is is an (bser*ant (bser*ant @e) @e) as )e++ as a genera++ genera++ decent human human being. being. De /ee+s /ee+s
that basic h(nest in human interacti(ns is a crucia+ bui+ding b+(c0 /(r an en(ab+e and happ )(r+d. A+th(ugh he did n(t c(nsci(us+ /(rma+iJe the di+emma int( a re+igi(us >uesti(n at the time the re+igi(us be+ie/s that his /ami+ insti++ed in him did a//ect the )a he +((0ed at the pr(b+em. Da*ing gr()n up in a sma++ but tight+,0nit @e)ish c(mmunit he )as raised in the m(dern (rth(d( traditi(n )hich h(+ds that pe(p+e sh(u+d (be the +a)s (/ the -(rah )hi+e interacting )ith the m(dern )(r+d as much as p(ssib+e. -he
eperience that m(st strengthened his c(mmitment t( @e)ish be+ie/ )as the ear he t((0 (// /r(m c(++ege t( g( t( srae+ in (rder t( )(r0 and stud in a sma++ sett+ement s(uth (/ @erusa+em. -here he spent "!,"2 h(urs a da at a Keshi*a (r @e)ish seminar studing @e)ish +a) and traditi(n. De reca++ed /r(m his studies that there are se*era+ speci/ic c(mmandments in the @e)ish traditi(n that pr(hibit +ing (r intenti(na++ mis+eading (thers. -he (ne that seemed m(st direct+ app+icab+e is FAnd be/(re a b+ind pers(n (u sha++ n(t put a stumb+ing b+(c0F 9e*iticus "$1. ?hi+e 9inda )as n(t as0ing him t( +ie direct+ the in/(rmati(n he )as as0ed t( c(n*e )as certain+ mis+eading en(ugh t( •
ma0e him ma0e unc(m/(rtab+e. 'r(/essi(na+ resp(nsibi+it t( the c+ient% -he reas(n he /e+t he sh(u+d n(t send the /a )as his pr(/essi(na+ resp(nsibi+it t( the c+ient. De /e+t that )hen he as a pers(n in a ser*ice industr accepted a ne) (b De had c(mmitted himse+/ t( acting in that c+ientHs best interest. n ban0ing there is a+)as a tremend(us tensi(n because e*er d(++ar the ban0er earns u+timate+ c(mes (ut (/ the p(c0ets (/ his c+ients. De 0ne) that he )(u+d ha*e t( +i*e )ith this c(n/+ict in e*er transacti(n he pursued but the harm being d(ne t(
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'(seid(n Cruise 9ines seemed t(( +arge t( ign(re. Gi*e the c(mpan a bad name i/ truth c(mes (ut% t )as >uite p(ssib+e that g(uging a ma(r c+ient c(u+d ha*e a tremend(us negati*e impact in the +(ng run. / the am(unt (/ pr(/it 9inda had bui+t int( the trade e*er became pub+ic 0n()+edge man (/ their (ther ( ther c+ients )(u+d a+m(st certain+ turn a)a. 9inda e*ident+ /e+t that the ris0 (/ a negati*e (utc(me )as great en(ugh that tha t she did n(t )ant t( ca++ ca ++ the C8 herse+/.
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Ma be re)arded /(r his h(nest% t )as p(ssib+e that there might be pr(/essi(na+ bene/its /r(m staing c(mp+ete+ h(nest and guarding the c+ientHs interest. 'erhaps a seni(r pers(n at 8irstAmerica )(u+d be (utraged b 9indaHs beha*i(r and )(u+d re)ard him /(r n(t getting in*(+*ed.
ANA!1SIS -he case m(*es ar(und a uni(r sa+espers(n sa+espers(n )(r0ing )(r0ing )ith -he 8irst American American Ban0 an assistant (n the n(n,d(++ar deri*ati*e des0. -he uni(r sa+esman /inds himse+/ in a *er
di/ di//icu /icu+t +t situ situat ati( i(n n and and as a resu resu+t +t has has t( deci decide de the the c(ur c(urse se (/ acti acti(n (n t( ta0e ta0e in misrepresenting materia+ /act t( a 0e c+ient b the name '(seid(n )h( are in the case )ith their hedging 8rench 8rancs. -he case re+ates t( :;!! mi++i(n c(nstructi(n (/ a +uuri(us ship (*er a /i*e,ear peri(d. Acc(rding t( the in/(rmati(n gi*en the sa+es department (/ -he 8irst American Ban0 )as preparing a c(ntract (/ :;!! mi++i(n +(an c(ntract /(r '(seid(n Cruise 9ines t( enab+e them (rder (rder a +arge +arge ship /r(m a 8rench shipard. shipard. D()e*er D()e*er part (/ the c(ntract c(ntract re>uired that it t( be signed /(r /i*e ears and in 8rench /rancs. -his raised eebr()s in the management (/ '(seid(n especia++ in re+ati(n t( p(ssib+e +(sses especia++ in d(++ar t( /rancs echange as the cash /+() t( '(seid(n )as meant t( be in d(++ars. -he c(ntract e+ab(rati(n )as meant t( be dea+t b 9inda and her assistant Seth. 9inda )as the t(p sa+espers(n at the ban0 )h( )as 0n()n /(r her *(+ati+it and h(t temper c(up+ed )ith an aggressi*e business st+e. D()e*er 9inda )as )e++ 0n()n t( be a prudent pers(n )h( recei*ed /u++ credit /(r *er g((d resu+ts she c+(sed and it )as decided that since 9inda and the '(seid(n C8 had g((d re+ati(ns she )as t( e+ab(rate a structure that )as t( minimiJe '(seid(n3s c(sts and ris0s in that particu+ar transacti(n. t )as there/(re e+ab(rated in the c(ntract that 8ist American Ban0 )as t( pr(*ide /rancs t( '(seid(n in se*era+ transacti(ns and recei*e principa+ and interest rates in d(++ars e+iminating '(seid(n3s /rancs (b+igati(ns. But in rea+it this scheme b 9inda )as (//ering the ban0 much m(re pr(/it and m(re c(st t( '(seid(n than in the usua+ c(ntract. n m (pini(n (pini(n 9inda has beha*ed *er unethica++ unethica++ /r(m the beginning beginning (/ the dea+ )hen she re>uested the c+ient t( n(t c(nsider an c(mpeting (//ers. B re>uesting this she insu insu+a +ate ted d herse herse+/ +/ /r(m /r(m an pric pricee c(mpet c(mpetit iti( i(n n and /r(m /r(m the the c+ie c+ient nt rece recei* i*in ing g an c(ntradict(r in/(rmati(n t( )hat she pr(*ided. -hen b sending this /a she )(u+d be b+atant+ mis+eading the c+ient )ith /a+se in/(rmati(n )hich be+ie*e is the m(st unethica+ beha*i(r 9inda ehibited. -he assistant is in a *er di//icu+t p(siti(n and needs t( ma0e the ch(ice bet)een his career and his /aith. / he sends the /a he )i++ be *i(+ating his pers(na+ c(de (/ ethics but /urthering his career and i/ he d(es n(t send the /a he )i++ m(st +i0e+ +(se his (b )ith n( rec(mmendati(n +etter but maintain his pers(na+ ethics.
N() it is upt( )riter as t( )hich path is he g(ing t( /(++() n(). De has *a+id number (/ reas(ns t( send /a and e>ui*a+ent number (/ reas(ns t( n(t t( send /a. -his entire+ depends (n the *a+ue sstem (/ a pers(n that h() he reacts t( certain situati(ns. 8(r s(me pe(p+e /(rging and +ing might n(t be a big dea+. S(me pe(p+e are nurtured up in that 0ind (/ en*ir(nment )here such things d(n3t matter. ?hi+e /(r s(me pe(p+e this is rea++ a big issue and the cann(t c(mpr(mise (n their *a+ues at an c(st. As the )riter describes himse+/ that he has been br(ught up in a tight+ 0nit /ami+ /u++ (/ @e)ish *a+ues and be+ie/s. Str(ng sense /(r h(nest integrit being ethica+ has been nurtured in him since chi+dh((d. Dence he /inds this a big dea+. (ing such a /raudu+ent acti*it )(u+d destr( his be+ie/ and *a+ue sstem. M(re(*er he is a pers(n )h( has /ar, sighted sighted *isi(n he /ears that i/ such a big /raud d(ne b Ban0 c(mes (ut in pub+ic. -he )(u+d +(se their p(tentia+ cust(mers and it )(u+d bring bad b ad name t( ban0. M(re(*er he is a /resher there at Ban0. De needs this (b and )ant t( ma0e his career in this /ie+d. / he d(es,n(t (be his sub(rdinate3s (rders and g(es /(r )hist+e,b+()ing there are chances that he ma n(t be heard e*en. Ban03s auth(rities )(u+d /a*(r 9inda her being a seni(r pers(n at Ban0. -here/(re )riter ris0s his (b in n(t c(mp+ing )ith his sub(rdinate3s (rders. De has pers(na+ ris0 in n(t g(ing /(r sending /a. But there are +(ng term c(nse>uences t( Ban0 regarding this issue.
S,,ESTI"NS Based (n the current situati(n ep+ained in the case the b(ard (/ direct(rs is una)are (/ the unethica+ beha*i(r (/ their emp+(ee 9inda. -he b(ard c(u+d gain the necessar in/(rmati(n i/ the assistant ser*es as a )hist+e b+()er t( (ne (/ his superi(rs ab(ut 9inda3s unethica+ beha*i(r. nce the b(ard gets the in/(rmati(n their immediate acti(n sh(u+d be t( /ire 9inda as an eamp+e that the /irm )i++ n(t t(+erate unethica+ emp+(ees. -hen the sh(u+d )(r0 (n preser*ing the re+ati(nship )ith '(seid(n )ith the g(a+ (/ c(mp+ c(mp+et etin ing g a dea+ dea+ )ith )ith them them.. n the the case case it appea appears rs that that the the /e++ /e++() () )(r0 )(r0er erss at 8irstAmerica are uninterested and una)are (/ h() t( beha*e ethica++ as the d( n(t seem t( *ie) 9inda3s acti(ns as a pr(b+em. -here/ -here/(re (re the b(ard b(ard needs needs t( imp+em imp+ement ent an ethics ethics,t ,trai rainin ning g c(urse c(urse t( educat educatee their their emp+(ees (n h() t( ethica++ beha*e )ith c+ients. Additi(na++ the need t( create a
cu+ture (/ (penness and c(mmunicati(n s( that an emp+(ees n( matter their p(siti(n can ha*e the abi+it t( *(ice c(ncerns ab(ut the ethics (/ a /e++() emp+(ee (r a current dea+. Cases learned from t&e case D(nest is the best b est p(+ic. • ?e sh(u+d a+)as act in the best interest (/ (urse+*es as )e++ as th(se (/ (ur • •
c+ients c(nducting an businesses dea+s. -rust is as imp(rtant in business as m(ne is.
