Effectiveness of Training and Development for Employess in Adiya Birla Group

 A PROJECT REPORT ON EFFECTIVENESS OF TRAINING AND DEVELOPMENT FOR EMPLOYESS IN ADIYA BIRLA GROUP

In Partial Fulfillment of the Requirements For the 2-years full-time MBA DEEPSHIKA COLLEGE OF TECHNICAL EDUCATION,  JAIPUR

u!mitte" To

u!mitte" By

#ati $umari

onal Jain%&O'(

 

%MBA%2)**-2)*+

1

CERTIFICATE OF ORIGINALITY

I,#a I,#ati ti $umari hain. hain. Enrollme Enrollment nt No/ of Bat0h 2)** 2)**-2)*+, -2)*+, "o here!y here!y 0ertify 0ertify an" "e0lare that this resear0h re1ort title" Effe0tieness of Trainin. an" 'eelo1menet for  Em1loyees in A"itya Birla 3rou1 4 is the result of my o#n #or5/ This re1ort 0ontains no materials or information #hi0h has !een 1reiously su!mitte" for any other a0a"emi0 "i1loma or "e.ree, e61e0t #here in"i0ate" other#ise/

7'ATE8 7'ATE8

i.nature of stu"ent 9ATI 9ATI $:MARI

2

APPROVAL PAGE

This This re1ort re1ort,, entitl entitle" e" Effe0t Effe0tie ienes ness s of Train Trainin. in. an" 'eelo1 'eelo1men menet et for Em1loy Em1loyees ees in  A"itya Birla 3rou1 4 1re1are" an" su!mitte" !y 9ATI, 9ATI, in 1artial fulfillment of the requirement for the "e.ree of POT 3RA':ATE 'IP;OMA IN MANA3EMENT is here !y a00e1te"/

(“SONAL JAIN”) FAC:;T< FAC:;T< 3:I'E

3

PREFACE

Classroom te0hnique hel1s stu"ents !y ma5in. 0on0e1tual !ase 0lear, !ut the summer  trai traini nin. n. or on =o! =o! trai traini nin. n. is a #ay #ay, #hi0 #hi0h h hel1s hel1s the the stu" stu"en ents ts to .et .et the the a11l a11lie ie" " 5no# 5no#le le". ".e e of the the 0on0 0on0e1 e1t/ t/ Basi Basi0a 0alllly y the the stu" stu"en ents ts are are not not a#ar a#are e of the the a0tu a0tual al requirement of 1ra0ti0al fiel", 5ee1in. in ie# this fa0t, a system of summer trainin. has !een esta!lishe" to ma5e the stu"ents a0quainte" of a0tual "iffi0ulties that are to !e fa0e" fa0e" in the "eman" "eman"in. in. 0or1ora 0or1orate te se0tor se0tor// A"ity A"itya a Cement Cement is hi.hly hi.hly equi11 equi11e", e", #ell#ellmana.e" mana.e" an" Multinati Multinational onal Cor1oration/ Cor1oration/ This e61erien0e e61erien0e .ae me a lot of 0onfi"en0e 0onfi"en0e an" 5no#le".e, #hi0h #ill hel1 me in !uil"in. the 0arrier in this fiel"/ ummer trainin., has .ien me a .reat e61erien0e/ I #as require" to 1re1are a trainin. re1ort on the To1i0  The Effectie!e"" Effectie!e"" #f T$%i!i! T$%i!i!& & %!' 'ee#*e!t 'ee#*e!t f#$ e*#+ee" e*#+ee" i! %'it+% ,i$% &$#- 4/ The "e1artment of &R' .ae me .reat su11ort for ma5in. this re1ort/

4

DECLARATION BY T.E STUDENT

I #ati $umari stu"ent of MBA EM > I?%2)*2-2)*+( here!y "e0lare that I hae 0om1lete" a 1ro=e0t :n"er the su!=e0t Pro=e0t tu"y%M-@)@(4 on the to1i0  The Effectie!e"" #f T$%i!i!& T$%i!i!& %!' 'ee#*e!t f#$ e*#+ee" i! %'it+% ,i$% &$#- 4

For the 1artial

fulfillment of the "e.ree of MBA 0ourse/It is my ori.inal #or5 an" it has not !een 0o1ie" from others/

PLACE/

S0ATI S0ATI 1UMARI

D%te/

Si&!%t-$e2

5

D%te/

6

AC1NO0LEDGEMENT

The role of &R Mana.ement is .oin. a ra1i" 0han.e in the 0han.in. e0onomi0, so0ial an" !usiness enironment/ The human resour0es in any or.aniation, !ein. the most im1ortant an" alua!le assets hae to remain at the 0ore of all the mana.ement a0tiities/ &R mana.ement on one han" is e61e0te" to !e a 1artner in eolin. an" a0hiein. or.aniational .oals an" o!=e0tie an" on the other han", it has to !e Em1loyee Cham1ion/ I #oul" li5e to than5s my 1ro=e0t .ui"e 0ontinuous

S0ATI 1UMARI

for 1roi"in. me

 .ui"an0e for their alua!le in1uts "urin. the 0ourse of 1ro=e0t/ I am in"ee" than5ful to the Mana.ement of A"itya Cement to 1ermit me to 0arry out this Internshi1 Pro=e0t on  .RD %!' T$%i!i!& S+"te*"”  at this 1resti.ious :nit of A"itya Birla 3rou1/ My s1e0ial than5s to my 3ui"e hri &arshar"han Pan0holi, &O'-&R an" Mana.er,  A"itya Cement, #ho has 1roi"e" all su11ort an" .ui"an0e to 0om1lete this 1ro=e0t re1ort/ &is fo0use" a11roa0h an" in-"e1th un"erstan"in. of the 1ro0esses has !een .reat sour0e of motiation an" learnin. for me/ I #oul" also li5e to than5s to my 1arents #hose su11ort al#ays .ies me stren.th an" 1o#er to fa0e 0hallen.es/

DEEPSHIKA COLLEGE OF TECHNICAL EDUCATION, JAIPUR.

 An" finally I #oul" li5e to than5s the entire fa0ulty of

9ATI $:MARI

7

 E3ECUTIVE SUMMARY

This 1ro=e0t "eals #ith the assessment of EFFECTI?ENE OF TRAININ3 AN' 'E?E;OPMENT For EMP;O
8

CONTENTS I/CERTIFICATE OF ORI3INA;IT< II/ APPRO?A; PA3E III/ PREFACE I?/A$NO9;E'3EMENT ?/EEC:TI?E :MMAR<

erial No */ */* */2 */+ 2/ + @ D   /*

 

To1i0

Intro"u0tion Oerie#,of,0ement,in"ustry Intro"u0tion,of,0om1any Pro=e0t,Profile Reie#,of,literature Resear0h,metho"olo.y Analysis,of,"ata Con0lusion u..estion Anne6ure Bi!lio.ra1hy

9

C.APTER 4

454)5 #e$ie6 #f Ce*e!t I!'-"t$+   Cement is one of the 0ore in"ustries #hi0h 1lays a ital role in the .ro#th an" e61ansion of a nation/ It is !asi0ally a mi6ture of 0om1oun"s, 0onsistin. mainly of  sili0ates an" aluminates of 0al0ium, forme" out of 0al0ium o6i"e, sili0a, aluminium o6i"e an" iron o6i"e/ The "eman" for 0ement, "e1en"s 1rimarily on the 1a0e of a0tiities in the !usiness, finan0ial, real estate an" infrastru0ture se0tors of the e0onomy/ Cement is 0onsi"ere" 1referre" !uil"in. material an" is use" #orl"#i"e for all 0onstru0tion #or5s su0h as housin. an" in"ustrial 0onstru0tion, as #ell as for 0reation of infrastru0tures li5e 1orts, roa"s, 1o#er 1lants, et0/ In"ian 0ement in"ustry is .lo!ally 0om1etitie !e0ause the in"ustry has #itnesse" healthy tren"s su0h as 0ost 0ontrol an" 0ontinuous te0hnolo.y u1.ra"ation/ The In"ian 0ement in"ustry is e6tremely ener.y intensie an" is the thir" lar.est user of  0oal in the 0ountry/ It is mo"ern an" uses latest te0hnolo.y, #hi0h is amon. the !est in the #orl"/ Also, the in"ustry has tremen"ous 1otential for "eelo1ment as limestone of  e60ellent quality is foun" almost throu.hout the 0ountry/ The most .eneral sense of the #or", 0ement is a !in"er, a su!stan0e #hi0h sets an" har"ens in"e1en"ently, an" 0an !in" other materials to.ether/ Cement use" in 0onstru0tion is 0hara0terie" as hy"rauli0 or non-hy"rauli0/ &y"rauli0 0ements %e/./ Portlan" 0ement( har"en een un"er#ater or #hen 0onstantly e61ose" to #et #eather  #hile non-hy"rauli0 0ements %e/./ lime an" .y1sum 1laster( must !e 5e1t "ry in or"er to .ain stren.th/

The most im1ortant use of 0ement is the 1ro"u0tion of mortar an" 0on0rete use" !y the 0onstru0tion an" real estate se0tors/ The #orl" 1ro"u0tion of hy"rauli0 0ement is "ominate" !y China %*/2 !illion MT(, follo#e" !y In"ia an" Brail, #ith these + 0ountries 0ontri!utin. to oer half of .lo!al 1ro"u0tion/ There are a num!er of em1loyment o11ortunities #ithin the se0tor su0h as site en.ineer, 1a05a.in. en.ineer, sureyor, .eolo.ist, 0ontra0tor, an" su1erisor amon.st others/ 10

Ty1i0ally, the in"ustry is 0hara0terie" !y fe# lar.e 1layers "ue to the hi.h entry !arriers su0h as e0onomies of s0ale, hi.h 0a1ital requirements, lon. .estational 1erio" of oer + years an" the nee" for 0a1a0ity au.mentation in lar.e in0rements/ These 1ro"u0ers ten" to hae hi.h !ar.ainin. 1o#er "ue to their limite" num!ers an" the la05 of any su!stitutes for their 1ro"u0t, #hi0h is quintessential for se0on"ary in"ustries/ The lar.est .lo!al 1layers are ;afar.e %Fran0e(, &ol0im %#iterlan"( an" Ceme6 %:A(/ T&E CEMENT IN':TR< TR:CT:RE

Presently the total installe" 0a1a0ity of In"ian Cement In"ustry is more than 2)) million tones 1er annum, #ith a 1ro"u0tion aroun" *G@ million tones/ The #hole 0ement in"ustry 0an !e "ii"e" into Ma=or 0ement 1lants an" Mini 0ement 1lants/ MAJOR CEMENT PLANTS/ 

Plants8 *@)



Ty1i0al installe" 0a1a0ity



Per 1lant8 A!oe */D mnt1a



Total installe" 0a1a0ity 8 *HD mnt1a



Pro"u0tion )G-)H8 *G mnt1a



 All In"ia rea0h throu.h multi1le 1lants



E61ort to Ban.la"esh, Ne1al, ri ;an5a, :AE an" Mauritius



tron. Mar5etin. net#or5, tie-u1s #ith 0ustomers, 0ontra0tors



9i"e s1rea" "istri!ution net#or5



ales 1rimarily throu.h the "ealer 0hannel

MINI CEMENT PLANTS/ 

Nearly +)) 1lants lo0ate" in 3u=arat, Ra=asthan, MP mainly



Ty1i0al installe" 0a1a0ity



Installe" 0a1a0ity aroun" H mnt1a



Pro"u0tion aroun" 8  mnt1a



Mini 1lants #ere meant to ta1 s0attere" limestone reseres

11



Most of the 1lants use erti0al 5iln te0hnolo.y



Pro"u0tion 0ost  tonne > Rs *,))) to Rs *,@))

G$#6th P#te!ti%

Pros1e0ts for the in"ustry remain !ri.ht oer the 0omin. years, .ien In"ias "ominan0e of .lo!al mar5ets an" relatiely lo# 0ost of 1ro"u0tion/ Also, the oerall e0onomi0 1ros1erity of the 0ountry, #ith a !ur.eonin. mi""le 0lass, .ro#in. infrastru0ture "eman", si.nifi0ant te0hnolo.i0al 0han.e an" in0reasin. .oernment s1en"in. all !o"e #ell for the future/ On the fli1 si"e, some 0aution has to !e maintaine" "ue to the 0urrent "eman"- su11ly .a1 lea"in. to oer 0a1a0ity an" fallin. mar.ins an" 1ri0es/  Also, .ien the 0lose lin5a.es !et#een them, the effe0t of a slo#"o#n in .lo!al real estate an" infrastru0ture "eman" or hi5e in interest rates shoul" also !e ealuate"/ Fa0ts of In"ian Cement In"ustry %*HG2 > 2))H( •

•

•

•

•

•

•

•

The In"ustry re0or"e" an e61onential .ro#th #ith the intro"u0tion of 1artial "e0ontrol in *HG2 0ulminatin. in total "e0ontrol in *HGH/ The 0a1a0ity, #hi0h #as 2H Mn/t in *HG*-G2, rose to 2*H Mn/t at the en" of F<)H/ 9hile it too5 G "e0a"es to rea0h the *st *)) Mn/t 0a1a0ity, the 2 n" *)) Mn/t #as a""e" in =ust *) years/ In"ia ran5s se0on" in #orl" 0ement 1ro"u0in. 0ountries/ It 0ontri!utes to enironmental 0leanliness !y 0onsumin. haar"ous #astes li5e Fly Ash %aroun" +) Mn/t( from thermal 1o#er 1lants an" the entire G Mn/t of sla. 1ro"u0e" !y steel manufa0turin. units/  As a 1art of Cor1orate o0ial Res1onsi!ility %CR(, the 0ement In"ustry em1loys aroun" )/* million 1eo1le an" ta5es 0are of the so0ial nee"s not only of the em1loyees !ut also a"o1ts seeral illa.es aroun" the fa0tories 1roi"in. free "rin5in. #ater, ele0tri0ity, me"i0al an" e"u0ational fa0ilities/ The 0ement In"ustry 1ro"u0es a ariety of 0ement to suit a host of a11li0ations mat0hin. the #orl"Ks !est in quality/ E61orts CementClin5er to aroun" +) 0ountries a0ross the .lo!e an" earns 1re0ious forei.n e60han.e/

tatisti0s

 Figures in Million Tonnes Description

May 2012

April 2012 12

May 2011

20122013

20112012

(April and May) Cement Production

16.20

16.01

14.2

32.21

2!.!

Cement Despatc"es

16.26

1#.#0

14.20

31.6

2!.#!

1e+ D$ie$" #f Ce*e!t I!'-"t$+

Buoyant real estate mar5et • •

•

In0rease in infrastru0ture s1en"in. ?arious .oernmental 1ro.rammes li5e National Rural Em1loyment 3uarantee ;o#-0ost housin. in ur!an an" rural areas un"er s0hemes li5e Ja#aharlal Nehru National :r!an Rene#al Mission %JNN:RM( an" In"ira Aa#as
F-t-$e P$#"ect"

 A00or"in. to the re0ent sureys, one metri0 ton of 0ement .enerates =o! o11ortunities for aroun" */@ million 1eo1le/ In most 0ases, one nee"s to hae some ty1e of e61ertise in ar0hite0ture in or"er to .et a .oo" =o! in this se0tor/ 3ien that most of the =o!s for  qualifie" .ra"uates hae a .oo" 1ay 1a05a.e #ith other !enefits an" 1er5s 0ou1le" #ith 1ositie .ro#th 1ros1e0ts, #or5in. in the 0ement in"ustry is 0onsi"ere" a lu0ratie 0areer o1tion for ne# .ra"uates, es1e0ially for those #ith an interest in ar0hite0ture/ It is !eliee" that in the 0omin. years, more than 2/D million 1eo1le #ill !e "ire0tly em1loye" !y 0ement 0om1anies/ To 0ater to this .ro#in. "eman", a num!er of 0olle.es an" e"u0ational institutes hae intro"u0e" arious 0ourses an" stu"y 1ro.rams relate" to the 0ement in"ustry su0h as a LPost 3ra"uate 'i1loma in Cement Te0hnolo.y .

13

457 )5I!t$#'-cti#! #f c#*%!+

A'it+% Ce*e!t 8 B$ief I!t$#'-cti#!

 A"itya Birla 3rou1 > Truly In"ian MNC The A"itya Birla 3rou1 is I!'i%9" fi$"t t$-+ *-ti!%ti#!% c#$#$%ti#!/ 3lo!al in ision, roote" in In"ian alues, the 3rou1 is "rien !y a 1erforman0e ethi0 1e..e" on alue 0reation for its multi1le sta5ehol"ers/ A :2@ Billion 0on.lomerate, #ith a mar5et 0a1italiation of :2+ !illion, it is an0hore" !y an e6traor"inary for0e of one la0 em1loyees !elon.in. to oer 2D "ifferent nationalities/ Oer D) 1er0ent of its reenues flo# from its o1erations a0ross the #orl"/ The 3rou1s 1ro"u0ts an" seri0es offer "istin0tie 0ustomer solutions/ Its @ state-of-art manufa0turin. units an" se0toral seri0es s1an In"ia, Thailan", ;aos, In"onesia, Malaysia, Philli11ines, E.y1t, Cana"a,  Australia, :A, :$, 3ermany, &un.ary, Brail, Italy, Fran0e, ;u6em!our., #iterlan", Malaysia an" $orea/ In In"ia, the 3rou1 has !een a"=u".e"  The Be"t E*#+e$ i! I!'i% %!' %*#!& the t# 7: i! A"i%”  !y the &e#itt-E0onomi0 Times an" 9all treet Journal tu"y 2))/

 A $e*i-* c#!&#*e$%te, the A"itya Birla 3rou1 is a "ominant 1layer in all the se0tors in #hi0h it o1erates/ Amon. these are is0ose sta1le fi!re non-ferrous metals, 0ement, is0ose filament yarn, !ran"e" a11arel, 0ar!on !la05, 0hemi0als, fertiliers, s1on.e iron, insulators, finan0ial seri0es, tele0om, BPO an" IT seri0es/

14

G#,%+ the A'it+% Bi$% G$#- i" •

 A metal 1o#erhouse, amon. the #orl"s most 0ost-effi0ient aluminum an" 0o11er  1ro"u0ers/ &in"al0o, from its fol", is a Fortune D)) Com1any/ It is also the lar.est aluminum rollin. 0om1any an" one of the + !i..est 1ro"u0ers of 1rimary aluminum in Asia, #ith the lar.est sin.le lo0ation 0o11er smelter /

I! 0#$' •

No/ * in is0ose sta1le fi!re

•

The +r" lar.est 1ro"u0er of insulators

•

The @th lar.est 1ro"u0er of 0ar!on !la05

•

The **th lar.est 0ement 1ro"u0er .lo!ally an" the 2n" lar.est in In"ia

•

 Amon. the #orl"s to1 *D BPO 0om1anies an" amon. In"ias to1 +

•

 Amon. the !est ener.y effi0ient fertiliers 1lants/

I! I!'i% •

 A 1remier !ran"e" .arments 1layer

•

The 2n" lar.est 1layer in is0ose filament yarn

•

The 2n" lar.est in the Chlor-al5ali se0tor 

•

 Amon. the to1 D mo!ile tele1hony 0om1anies

•

 A lea"in. 1layer in ;ife Insuran0e an" Asset Mana.ement/

Ro05 soli" in fun"amentals, the A"itya Birla 3rou1 nurtures a 0ulture #here su00ess "oes not 0ome in the #ay of the nee" to 5ee1 learnin. afresh, to 5ee1 e61erimentin./

Be+#!' B-"i!e"" 15

•

9or5in. in +)) illa.es

•

Rea0hin. out to  million 1eo1le annually throu.h the A"itya Birla Centre for  Community Initiaties an" Rural 'eelo1ment, s1earhea"e" !y Mrs/Ra=ashree Birla

•

Fo0us areas are 8 health 0are, e"u0ation, sustaina!le lielihoo", infrastru0ture an" es1ousin. so0ial 0auses

•

Run @D 0hools an" *G &os1itals

ABG Vi"i#!; Mi""i#! < V%-e"

G$#- Vi"i#!

To !e a 1remium .lo!al 0on.lomerate #ith a 0lear fo0us on ea0h !usiness G$#- Mi""i#!

To "elier su1erior alue to our 0ustomers, sharehol"ers, em1loyees an" so0iety at lar.e/

G$#- V%-e" Inte.rity

0ommitment

Passion

eamlessness

1ee"

16

1-*%$ M%!&%%* Bi$%

Ch%i$*%!; The A'it+% Bi$% G$#-

A'it+% Ce*e!t Vi"i#! To !e a u1er Mo"el Plant #ith fo0us on Te0hnolo.i0al innoations, 1ro"u0tiity, 0onsistent quality, 0ost effe0tieness, em1loyee satisfa0tion an" so0ial o!li.ation/

A'it+% Ce*e!t 8 B$ief I!t$#'-cti#!

17

A'it+% Ce*e!t is one of the latest 0ement "iisions of 3rasim In"ustries ;t"/ an" #as

initiate" in Mar0h, *HH+, #ith a re0or" time 0ommissionin. in *HHD in =ust 22 months an" is a .reen fiel" one million tonne 1er annum 0ement unit/ The 1lant is lo0ate" at ham!hu1ura in Ra=asthan %*D5ms from Chittor.arh Rail#ay tation(/ The se0on" 1lant #as 0ommissione" in Mar0h)G an" #ith this the total 0a1a0ity has .one to D/2 million tonnes 1er annum/ A'it+% Ce*e!t  is one of the most

mo"ern

0ement 1lants #ith

all its

ma=or 

equi1ments su11lie" !y the #orl" ma=or an" reno#ne" $ru11 Polysius of 3ermany an"

18

quality 0ontrol systems !y 3amma Matri6 of :A/ &i.hli.hts of this 1lant also in0lu"e Ener.y effi0ient o1erations an" it 0onsistent quality/ Its G2 of 1o#er requirements are met throu.h 0a1tie sour0es requirement is met #ith Thermal Po#er > D)M9/ A'it+% Ce*e!t  has a"o1te" the most mo"ern an" latest "ry 1ro0ess 1re0al0ination

te0hnolo.y #ith so1histi0ate" 0ontrol instruments from internationally reno#ne" firms li5e $ru11 Polysius  IBA: of 3ermany an" 3amma Matri6 of :A for ensurin. the manufa0ture of 0onsistent an" to1 quality 0ement/ The entire manufa0turin. 1ro0ess is ma"e automati0, usin. hi.hly so1histi0ate" state-of- the-art te0hnolo.y, hain. on-line 1ro0ess 0om1uters #ith 0olor ?': 0ontrol 1anels/ A'it+% Ce*e!t too5 the lea" in the 0ountry for ener.y 0onseration !y installin. &i.h

Pressure Roller Press for ra# material an" 0ement .rin"in.  erti0al roller mills :nit &ea"

im1orte" from the #orl" reno#ne" $R:PP PO;<I:  IBA: of 3ermany for 0oal &O' > .rin"in./ For 0onseration of enironment in an" aroun" our unit hi.h effi0ien0y F&-Mines F&-Te0hni0al F&-&R F& > Commer0ial F&-CPP &O'-C afety

Ele0trostati0 Pre0i1itators, Ba. &ouse  Ba. filters hae !een installe" in 0onsonan0e &O'-O1eration

&O'- Me0h

&O'-&R

&O'-A00ounts

&O'-TPP

.OD 8 IT

#ith the international stan"ar"s/ Intensie 1lantation has also !een un"erta5en to 5ee1 the enironment .OD2Eect$ic% free from 1ollution/&O' > ER

&O'Maintenana0e

&O' > Instrument

&O'-Materials

&O' >  A"mne0CR

A'it+% Ce*e!t O$&%!i=%ti#! Ch%$t &O'-Pro0ess

&O' > Pro=e0t

&O'-Te0hni0al eri0es  9CM &O'-Pa05in. Plant

&O'- Ciil

19

&O' >'3

Or.aniation hierar0hy is #ell "efine" #ith fo0us on fun0tional a11roa0h/ This has fa0ilitate" or.aniation to 0larify role, res1onsi!ilities an" "ele.ation leels/

P$#'-ct R%!&e  A1art from manufa0turin. of re.ular 1ro"u0ts, ma=or thrust is on alue a""e" 1ro"u0ts li5e ul1hur Resistant Cement for In"ian Rail#ays/ A"itya Cement also has 0a1a!ility to 1ro"u0e other alue-a""e" 1ro"u0ts for s1e0ifi0 use/ Pro"u0ts, mar5ete" un"er the !ran" name of  Ut$%Tech Ce*e!t” >? < @? G$%'e is lea"in. !ran" 0omman"in. 1remium/

P$#fie #f C#*etiti#! 20

Cement in"ustry is 1assin. throu.h ma=or e61ansion for the last fie years #hi0h has resulte" in stiff 0om1etition in the mar5et/ This has also resulte" in hi.her "eman"/ Many Cement Com1anies are in e61ansion mo"e/ Entry of MNC #ith "ee1 1o05et an" hi.h 5no#le".e has further a..raate" the situation/

Po#er an" fuel 0onsum1tion

!ein. t#o ma=or 0ost "riers hain. aroun" ) im1a0t on 0ost mana.ement, .reater  fo0us is lai" on 0ost re"u0tion measures/ The 1resent 0a1a0ity of aroun" *G) million tones may tou0h 2+) million tonnes 1er  annum !y 2)*)/

C-"t#*e$ Se$ice I!te$!% 2 :nit has em!ar5e" on internal 0ustomer satisfa0tion !y settin. Internal

eri0e tan"ar"s #ith an o!=e0tie to stren.then an" institutionalie seri0e orientation in the unit/

This has fa0ilitate" in qualitatie im1roement an" !etter 

team #or5 a0ross the or.aniation/

Ete$!% 2  A"itya Cement is 9e are "e"i0ate" to maintain 0onsistent 1remium quality

an" seri0es for 0ustomers/ Moreoer, re.ular fee"!a05 is ta5en from 0ustomers a!out their 1er0e1tion of 1ro"u0t an" e61e0tation of seri0es/ Base" on the 0ustomer fee"!a05 an" su!sequent reme"ial measures, :nit 0oul" !rin. "o#n 1ro"u0t quality 0om1laints to ero leel an" also im1roe" our seri0e orientation/ P$#'-ct -%it+ St%!'%$'"

 A"itya Cement 1ro"u0t quality stan"ar"s are a"=u".e" as the !est in the in"ustry as 1er the 0ement stren.th stan"ar"s sho#n !elo# >

T+e #f 

IS C#'e

BIS N#$*"

Ce*e!t OPC G$%'e

8

>?

447

?'%+" 7?M% >?MP% 21

(MPA) '%+"

7'%+" ??MP%

OPC

8

@?

477

G$%'e

7MP%

?MP%

@?MP%

P$#'-ct -%it+ C#*%i!t"

Pro"u0t uality 0om1laints hae !een ero for 2))-)  )-)G

Ecee!ce i! Se$ice -%it+

 A"itya Cement is 0ommitte" for 1roi"in. total 0ustomer satisfa0tion !y su11lyin. 1ro"u0ts meetin. re.ulatory requirements an" require" quality at the ri.ht time  ri.ht 1la0e/ This is a0hiee" !y 0ontinual im1roement in 1ro"u0tiity, 0ost re"u0tion, te0hnolo.i0al innoations, su11lier relations an" the em1loyee satisfa0tion / &i.hly 0om1etitie 0ustomer "rien mar5et an" ne05 to ne05 0om1etition oer quality an" 0ost #ith ne# te0hnolo.i0al 0hallen.es, the e60ellen0e in seri0e ma5e us 1er0e1ti!le su1erior than others, #here #e are a!le to mar5et our 1ro"u0t at a 1remium 0ost/ The ma=or trainin. 0ustomers are all the em1loyees in Te0hni0al, Mines, Commer0ial an" &R Fun0tions/

All the "ifferent "e1artments i/ Me0hani0al, Ele0tri0al,

Instrumentation, Pro0ess, uality Control, '/P/&/, Te0hni0al eri0es, Thermal Po#er, 22

'ra#in. Offi0e, Pa05in. Plant, Mines, Ciil, PA, &R', Finan0e  A00ounts, Materials, Information Te0hnolo.y et0/ are seri0e" !y #ay of satisfyin. their man1o#er an" trainin. requirements, internal 0ustomer satisfa0tion sureys, im1roin. inter"e1artmental relations, et0/ There is a "o0umente" an" stan"ar"ie" uality eri0e tan"ar"s for ea0h "e1artment s1e0ifyin. the stan"ar" 1arameters for seri0e orientation to their 0ustomers/ Besi"es, in or"er to im1roe the "e1artmental #or5in., a quality au"it is 0on"u0te" for eery "e1artment 1erio"i0ally #hi0h not only ensures a"heren0e to quality stan"ar"s set !ut also reitalies the 0ommitment to internal 0ustomer seri0e orientation/

T# C#!c-'e  A"itya Cement is lar.est 0ement 1lant at sin.le lo0ation/  A"itya Cement has mo"ern state-of-art 1lant #ith hi.h automation/ 3reater fo0us is lai" on !asi0 quality stan"ar"s so s to maintain its 1remium 1osition in themar5et/ :nit has tra05 re0or" of re0o.nitions an" re#ar"s !esto#e" on it !y national an" international or.aniations/

45?)5P$#ect P$#fie

T$%i!i!& i" 'efi!e' as an attem1t to im1roe em1loyee 1erforman0e on 0urrently hel"

 =o! or relate" =o! !y means of 5no#le".e, s5ill, attitu"es or !ehaior/ To !e effe0tie, trainin. shoul" inole a learnin. e61erien0e > as 1er i"entifie" nee"s to meet in"ii"ual an" or.aniation .oals/ 9hereas Dee#*e!t i" 'efi!e' as learnin. o11ortunities "esi.ne" to hel1 em1loyees .ro# > the fo0us !ein. lon. term/ The fo0us of trainin. an" "eelo1ment is > •

Enhan0in. human 0a1ital

•

Im1roin. human effi0ien0y

•

 Ali.nin. trainin. #ith !usiness .oals 23

Culture !uil"in.

•

T$%i!i!& Meth#'##&+ f##6e'/

Trainin. Metho"olo.y I

O!2the2J#, T$%i!i!&

Fo0use" Area

• • •

II

Si*-%ti!& Sit-%ti#!"

• •

III

L%,#$%t#$+ T$%i!i!&

• • •

IV

S%*i!& Re% Life

•

• •

V

I!'ii'-%i=e' T$%i!i!& #$ C#-!"ei!&

• • • •

VI

Di"c-""i#! Meth#'"

• • •

?II

The Lect-$e Meth#'

•

5ill :1.ra"ation  A11renti0eshi1, In-Plant Trainin. Craftsmanshi1 Trainin.

Role Playin. In > Bas5et Trainin., 9or5sho1s Mi0ro ;a!s ensitiity Trainin. Transa0tional Analysis, Me"itation In0i"ents, Case Metho"Case tu"ies Root Cause Analysis 9hy-#hy Analysis Pra0ti0in. 1e0ifi0 5ills Rea"in. an" 9ritten Assi.nments Pro.ramme" Instru0tion Mentorin., Counselin. Brain tormin. Tas5 For0es, 3rou1 'is0ussion yn"i0ate Metho", eminars, Conferen0es Con0e1tual $no#le".e Transfer 

T$%i!i!& E%-%ti#!

 At the en" of the 1ro.ramme, #ithin fee"!a05 is ta5en from the 1arti0i1ants in #hi0h senior 1ersons at the leel of 'e1artmental &ea"s  Fun0tional &ea"s alon.#ith &R &ea" also =oin the fee"!a05/ This is follo#e" !y #ritten fee"!a05/ The trainin. "e1artment then 0om1iles the fee" !a05 an" "oes the ealuation/ 24

Base" on the effe0tieness of the 1ro.ramme, #hether further 1ro.ramme !y the same fa0ulty is to !e 0on"u0te" or not, #ill !e "e0i"e"/ To assess #hether the trainin. o!=e0ties hae !een met an" mat0he" #ith the i"entifie" or.aniational nee"s follo#in. metho"s are use"8 P$e2Te"t %!' P#"t2Te"t E%-%ti#!/  An o!=e0tie ty1e questionnaire on the releant

su!=e0t is a"ministere" !efore an" after the trainin. is a"ministere", so as to measure the learnin. retaine" !y the 1arti0i1ants/ The test is "esi.ne" to fin" out #hether the trainee has !een a!le to 0on0e1tualie or has merely memorie"/ Further, in or"er to assess the learnin. .aine", the follo#in. formula for 0al0ulatin. the learnin. s0ore, is use" 8

Post-Trainin. 0ore %( ;earnin.



>

Pre-Trainin. 0ore %(

-----------------------------------------------------------%*)) > Pre-Trainin. 0ore %(

Dee#*e!t #f Acti#! %!" ,+ %$tici%!t" 8 At the en" of the trainin. 1ro.ramme,

an a0tion 1lan is 1re1are" !y ea0h 1arti0i1ant alon. #ith an oerall a0tion 1lan formulate" =ointly !y the Fa0ulty an" the 1arti0i1ants #ith fi6e" a00ounta!ilities/ This is 1erio"i0ally monitore" so as to ensure 0ontinuous im1roement in res1e0tie areas/

Fee',%cH f$#* Sh#f##$ 8 Fee"!a05 is also o!taine" from the sho1floor mana.er in

terms of im1roement in the 1erforman0e of trainee/ It is relatiely easy to assess the a0tual "emonstration on the =o! !y the su1erior as the s5ill leel im1roement !y #ay of  hi.her 1erforman0e stan"ar"s is !ein. set !y the trainee himself/ Me%"-$i!& Re"-t" #f T$%i!i!& Effectie!e"" 8 The metho"s a"o1te" for measurin.

results of Trainin. Effe0tieness are .ien !elo# 8 C%c-%ti#! #f Oe$% Effectie!e"" (i! ) 8 Imme"iately after the trainin. is im1arte",

the res1on"ents fee"!a05 is o!taine" on the fee"!a05 sheet, #hi0h in turn, is analye" 25

in terms of 1arti0i1ants ratin.s/ The ratin.s %i/e/ E60ellent, 3oo", Fair, an" Poor( are further analye"/ Finally, the oerall effe0tieness  is 0al0ulate" as un"er 8

O!taine" 0ore Oerall Effe0tieness %OE(



-----------------------  *)) Ma6imum 0ore

C%c-%ti#! #f C#"t #f P%!!i!& % T$%i!i!& P$#&$%**e/

The 0ost of Plannin. a trainin. 1ro.ramme is 0al0ulate" as follo#s8 CP = CC+CTI+CE+CSO

9here CP CC

 Cost of Plannin. for a Trainin. Pro.ramme  Cost of Consultant or Cost of Fa0ulty

CTI  Cost of Trainin. Nee" I"entifi0ation CE

 Cost of Ealuation

CO  Cost of hare oerhea" %for the 'e1artment(

Pe$i#'ic Reie6 8 After si6 months reie#, a qui05 assessment is "one !y #ay of a

surey on the e6ternal learnin. eents atten"e" !y e6e0uties/ This surey fa0ilitates ealuation of 1erforman0e im1roement on the =o!, in a""ition to the 1ra0ti0al relean0e of the learnin. eent an" its su!sequent transfer to the =o! at han"/ •

Fee' ,%cH f$#* .OD"/ This metho" is more informal metho" of 0olle0tin. "ata

an" fee"!a05 on the results of trainin. im1arte"/ &o#eer, it has 1roe" effe0tie 1arti0ularly in 0ase of !ehaioral  "eelo1mental trainin. aime" at !rin.in. 0han.e in attitu"e an" min"set of the 1arti0i1ants/

It has hel1e" "eelo1 seeral Lrole

mo"els at the sho1floor, #here the stron. emotional feelin. of the Lrole mo"el is "ominate" !y Lnothin. is im1ossi!le to a0hiee or een L!eat the !est/ / •

Me%"-$e" ,ei!& t%He! t# $eie6 %!' f##6 - fee',%cH $eceie' f$#* the t$%i!ee"/ F##6 - fee',%cH

Inolement of su1eriors im1roement areas

Acti#! t%He!

in

•

26

&O's ma"e res1onsi!le for reie#

•

hift the res1onsi!ility "eelo1ment to in"ii"ual

of

self 

ho1floor trainin. for o1eraties Re.ular reie# effe0tieness

of

trainin.

•

• •

im1lementation of su..estions after  1ro.rammes Inte.rate" im1roement areas #ith $RAs  3oals  Ali.ne" self "eelo1ment #ith 3rou1 0om1eten0y "eelo1ment mo"el OJT initiate" for o1erators TPM mo"el for trainin. effe0tieness !ein. im1lemente"

Othe$ $#&$%**e"8

 A1art from the Fun0tional  Behaioural nee"s, all em1loyees are traine" on the follo#in. as1e0ts8*/ afety > A1art from the safety norms an" safety systems, it is fo0use" ho# to im!i!e a safety 0ulture i/e/ safety as a !ehaiour at all leels of em1loyees/ 2/ Fire Fi.htin. +/ 9orl" Class Manufa0turin. %9CM( > ho# to lin5 the 9CM "imensions #ith the !usiness to e6tra0t the !est results/ @/ uality Mana.ement ystems D/ Enironment Mana.ement ystem

M#ti%ti#!% V%-e A''i!& T$%i!i!& P$#&$%**e"

Follo#in. motiational alue a""in. trainin. 1ro.rammes are re.ularly 0on"u0te" for #or5men an" staff #ith the hel1 of e6ternal fa0ulty/

T%$&et G$#-

9or5men

P$#&$%**e N%*e

F$e-e!c+

Bulan"i $i Aur E5 afar

Monthly

E5 $a"am Aa.e

Monthly

an#a" $i ha5ti

Monthly

27

Inter1ersonal 5ills

Monthly

u1erisory 'eelo1ment

On0e in t#o months

taff  Professional Effe0tie Communi0ation  Presentation 5ills

e0tion &ea"s

&O's  a!oe

On0e in t#o months

Mana.erial Effe0tieness

On0e in t#o months

;ea"ershi1  Inter1ersonal 5ills

On0e in t#o months

Mana.ement 'eelo1ment Pro.rammes at 3yano"aya

Meth#'" -"e' f#$ F%c-t+ 'ee#*e!t /

(%) Di$ect Meth#' ⇒

Classroom 0oa0hin. un"er traine" fa0ilitator 

⇒

Proi"in. 0ourse material

⇒

9or5in. as a 0o-fa0ulty

⇒

&an"s-on-e61erien0e

⇒

ho1 floor e61osure in 1ro!lem analysis

(,) I!'i$ect Meth#' ⇒

'e1utation as a 3uest Fa0ulty

⇒

Motiational In0entie 0heme

28

uarterly

⇒

$no#le".e Inte.ration ?isits

T$%i!i!& Nee' A""e""*e!t %t A'it+% Ce*e!t Before the trainin. 1ro.rammes are 0on"u0te", it is ne0essary that the trainin. nee"s are i"entifie"/ Trainin. Mana.er shoul" 5no# #hat trainin. in1uts are require" !y its em1loyees/Trainin. Nee" Assessment%TNA( is a systemati0 1ro0e"ure to i"entify in"ii"ual nee"s #hi0h #ill hel1 to esta!lish effe0tie lin5a.es !et#een in"ii"ual an" or.aniation 1erforman0e for a0hiein. .oals Trainin. nee"s are assesse" throu.h > %a( A11raisal ystem %!( Jo! Performan0e %0( 5ill Inentory an" %"( or.aniational analysis/ The Trainin. in-0har.e 0om1iles the "ata an" i"entify 0ommon trainin. areas as #ell as in"ii"ual s1e0ifi0 nee"s/  A"itya Cement a11roa0h to trainin. nee" assessment is an inte.ral 1art of human resour0e 1lannin./ Trainin. nee" assessment is a systemati0, o!=e0tie an" .oal "rien 1ro0ess at A"itya Cement/ The &O'-&R 1resents these fin"in.s to r/ Mana.ement Team an" after a11roal Trainin. Calen"ar is formulate" for Te0hni0al, Behaioural an" 3eneral Trainin. an" 'eelo1ment Pro.ramme/

am1le is .ien !elo# for su0h

1ro.ramme5 T+e" #f T$%i!i!& P$#&$%*

There are mainily 2 ty1es of trainin. 1ro.ram .ien in the or.sniation *( On the =o! trainin.

2(off the =o! trainin.

O! the #, t$%i!i!&/ 'emonstrtion • • Coa0hin. • Jo! rotation • Pro=e0ts  Off the #, t$%i!i!&

'istan0e learnin.,Blo05 release 0ourse, 0om1uter !ase" trainin.

29

30

A'it+% Ce*e!t A$#%ch t# T$%i!i!& Nee' A""e""*e!t  A"itya Cement has eole" follo#in. systems mo"el for trainin. an" "eelo1ment to a0hiee :nit 3oals  >

Evaluaton

Development  Trg. Need Assessment

• • •

Apprasal !"stem  #o$ %er&orman'e !(ll Assessment Evaluaton Tranng )ut'omes $" /

ea'tons +earnng nde • •

•

+earnng prn'ples ,-ara'terst's o& learner Developng tranng materalsmet-ods

Atttudnal ,-ange

T$%i!i!& Nee'" F#$*%t"

)rganaton ,-ange

 #o$ E'en'"

Follo#in. formats are !ein. use" to assess in"ii"ual trainin. nee"s at A"itya Cement/

31

Tech!i-e" #f T$%i!i!& U"e' Follo#in. te0hniques of trainin. are use" at A"itya Cement •

;e0ture Course

•

On the =o! simulations

•

Case tu"y

•

Role Play

•

Tas5 For0e > :n"erstan"in. Assi.nments

•

Jo! Rotation

•

 Au"io > ?isual Ai"s

•

Pro.ramme" ;earnin.

•

Coa0hin.

•

e0on"ment

Trainin. Ealuation is "is0usse" in "etails in the ne6t 0ha1ter

T$%i!i!& %!' Dee#*e!t

P$#&$%**e" %!' thei$ E%-%ti#!

F#c-" #f T$%i!i!& %!' Dee#*e!t

Dee#*e!t

9hile fo0us is .ien on trainin. the em1loyees, it is also equally im1ortant to retain the talents/ &en0e, a #ell 1lanne" "eelo1mental 1lannin. is require" in any Or.aniation/  A"itya Cement is in the front in 1lannin. an" im1lementin. 0areer "eelo1ment initiaties/  A"itya Cement, in line #ith the 3rou1, has the follo#in. 0areer "eelo1ment initiaties8-

%*(

Internal Re0ruitment ystem

%2(

Jo! rotation  Jo! enlar.ement 32

%+(

Em1loyee #elfare  Motiational s0hemes

%@(

E-learnin.

%D(

Or.aniational &ealth tu"y

%(

Talent Mana.ement

%(

Communi0ation 0hannels

%G(

tru0ture" In"u0tion 1ro.ramme

%H(

Com1etitions an" A#ar"s

I!te$!% Rec$-it*e!t S+"te* The Internal Re0ruitment ystem %IR( #as first

laun0he" in *HHG #ith the o!=e0tie of fa0ilitatin. 0areer "eelo1ment  internal moement of em1loyees #ithin the 3rou1/ The 1oli0y #as ma"e #ith the follo#in. o!=e0ties8-To s1ee"ily fill u1 1ositions an" re"u0e the transition issues usually fa0e" !y ne# em1loyees hire" from outsi"e the 3rou1 -To re"u0e the 0ost of hirin. -To leera.e the 3rou1s "iersity an" sie to 1roi"e for 0areer 1ro.ression  talent mana.ement for internal talent, thus ensurin. their retention -Proi"e an o11ortunity to em1loyees to .ain arie" e61osure in 3rou1 0om1anies  !usinesses -Ma5e use of e61ertise aaila!le internally > leera.e our human 0a1ital/

The a"anta.e is 3rou1s talent is aaila!le #ithin the 3rou1 #ith hi.hly motiate" an" satisfie" as they are .ettin. 0areer 1ro.ression an" e61osure/ Em1loyees are .ien, in A"itya Cement, =o! rotation  =o! enlar.ement in the releant fiel"s to ma5e them multi-s5ille" an" also to 1re1are them for shoul"erin. hi.her res1onsi!ilities/ J#, R#t%ti#! K J#, e!%$&e*e!t

E*#+ee 6ef%$e < M#ti%ti#!% Sche*e"

Re0ently, the unit has reisite" its su..estion s0heme an" mo"ifie" the s0heme to im1roe em1loyee 1arti0i1ation/ Also the 0anteen has !een renoate"/Em1loyee 33

atisfa0tion urey #as 0on"u0te" + months !a05 a0ross all leels/ The unit has i"entifie" the areas of im1roement an" #or5in. in a ery fo0use"  #ay/ E2Le%$!i!& (th$#-&h GVC)

The 3rou1 has A"itya Birla Institute of Mana.ement learnin. name" 3yano"aya4 #hi0h runs M'Ps for senior mana.ers of the 3rou1/ 3yano"aya is also runnin. a irtual 0am1us #hi0h runs a lot of e-learnin. 0ourses #hi0h hel1s em1loyees to im1roe their s5ills sittin. at their #or5in. 1la0e/ O$&%!i=%ti#!% .e%th St-'+ (O.S)

The 3rou1 is measurin. the Or.aniational &ealth, throu.h outsi"e 0onsultant, a0ross the 3rou1 so that 0ontinuous im1roements 0an !e "one to im1roe em1loyee satisfa0tion/ The O& s0ores of the last + O& %years 2))@, 2))  2))G(are ta!ulate" !elo# 8-

C#*%$i"#! P%$%*ete$" O.S 2 IV

O.S 2 V

O.S2VI

Oerall atisfa0tion

+

G

G

 A"o0a0y

G

*

*

ta!ility

+

*

G

The 3rou1 has no# intro"u0e" on-line O& urey an" the surey #ill !e 0on"u0te" eery year hen0eforth instea" of on0e in t#o years/ T%e!t M%!%&e*e!t

The 3rou1 has a #ell stru0ture" Talent Mana.ement ystem for i"entifyin. the hi.h 1otential 0an"i"ates an" .roomin. them u1 for hol"in. hi.her res1onsi!ilities/The system has "ifferent 0om1eten0y leels a11li0a!le to arious leels of em1loyees/ The em1loyees after assesse" !y the :nit an" an outsi"e 0onsultant, #ill un"er.o In"ii"ual

34

'eelo1ment Plan %I'P( e6er0ise #hi0h ensures stru0ture" "eelo1ment of the in"ii"ual/ C#**-!ic%ti#! Ch%!!e"

The unit hol"s Mass Communi0ation Meetin. on0e in a month in #hi0h em1loyees 1resent their "e1artmental 1erforman0e/ This is a.ain for "eelo1in. them on 0ommuni0ation an" 1resentation s5ills/ This is also use" as a forum for a#ar"in. the eli.i!le em1loyees un"er arious s0hemes/ I!'-cti#! P$#&$%**e

The unit has mo"ifie" its in"u0tion 1ro.ramme to ma5e it more meanin.ful for the ne# entrants in the unit to familiarie them in the unit/ They !e0ome 0omforta!le !efore they ta5e 0har.e in their "e1artments / Me!t#$i!&

For the entrants as 3ETs  'ETs, the 3rou1 is runnin. mentorin. 1ro0ess #hi0h hel1s the trainee to !e 0omforta!le in the .rou1 an" ensure .ettin. 1ro1er .ui"an0e/ C#*etiti#!" %!' A6%$'"

The 3rou1 is runnin. .rou1 #i"e 0om1etitions in #hi0h em1loyees 0an 1arti0i1ate/ There are 0om1etitions for the units also/ The #inners are a#ar"e" !y the Chairman "urin. Chairman A#ar" Fun0tion 0ele!rate" on0e in a year/ The A#ar"s are for "ifferent 0ate.ories as follo#s8*(/
35

Ch%te$ 7

Reie6 #f ite$%t-$e #! e$f#$*%!ce %$%i"%

 A 1ro=e0t re1ort on trainin. an" "eelo1ment / •

 TRAININ3 AN' 'E?E;OPMENT In sim1le terms, trainin. an" "eelo1ment refers to the im1artin. of s1e0ifi0 s5ills, a!ilities an" 5no#le".e to an em1loyee/ A formal "efinition of trainin. "eelo1ment isQ it is any attem1t to im1roe 0urrent or future em1loyee 1erforman0e !y in0reasin. an em1loyees a!ility to 1erform throu.h learnin., usually !y 0han.in. the em1loyees attitu"e or in0reasin. his or her s5ills an" 5no#le".e/ The nee" for trainin.  "eelo1ment is "etermine" !y the em1loyees 1erforman0e "efi0ien0y, 0om1ute" as follo#s8 Trainin.  'eelo1ment nee"  tan"ar" 1erforman0e > A0tual 1erforman0e/ 9e 0an ma5e a "istin0tion amon. trainin., e"u0ation an" "eelo1ment/ u0h "istin0tion ena!les us to a0quire a !etter 1ers1e0tie a!out the meanin. of the terms/   Trainin., as #as state" earlier, refers to the 1ro0ess of im1artin. s1e0ifi0 s5ills/ E"u0ation, on the other han", is 0onfine" to theoreti0al learnin. in 0lassrooms/ Furthermore, no trainin. 1ro.ramme is 0om1lete #ithout an element of  e"u0ation/ In fa0t, the "istin0tion !et#een trainin. an" e"u0ation is .ettin. in0reasin.ly !lurre" no#a"ays/ As more an" more em1loyees are 0alle" u1on to e6er0ise =u".ments an" to 0hoose alternatie solutions to the =o! 1ro!lems, trainin. 1ro.rammers see5 to !roa"en an" "eelo1 the in"ii"ual throu.h e"u0ation/   For instan0e, em1loyees in #ell-1ai" =o!s an"or em1loyees in the seri0e in"ustry may !e require" to ma5e in"e1en"ent "e0ision re.ar"in. there #or5 an" their relationshi1 #ith 0lients/ &en0e, or.aniation must 0onsi"er elements of !oth e"u0ation an" trainin. #hile 1lannin. there trainin. 1ro.rammes/ 'eelo1ment refers to those learnin. o11ortunities "esi.ne" to hel1 em1loyees .ro#/ 'eelo1ment is not 1rimarily s5ill-oriente"/ Instea", it 1roi"es .eneral 5no#le".e an" attitu"es #hi0h #ill !e hel1ful to em1loyees in hi.her 

36

Referance Projectsformba.blogspot.comNATURE 

2( /To !rin. the "istin0tion amon. trainin., e"u0ation an" "eelo1ment into shar1 fo0us, it may !e state" that trainin. is offere" to o1eraties4, #hereas "eelo1mental 1ro.rammers are meant for em1loyees in hi.her 1ositions4/ Trainin. means inestin. in the 1eo1le to ena!le them to 1erform !etter an" to em1o#er them to ma5e the !est use of their natural a!ilities/ The 1arti0ular  o!=e0ties of trainin. are to8  'eelo1 the 0om1eten0es of em1loyees an" im1roe their 1erforman0eS &el1 1eo1le to .ro# #ithin the or.aniation in or"er that, as far as 1ossi!le, its future nee"s for human resour0e 0an !e met from #ithinS  Re"u0e the learnin. time for em1loyees startin. in ne# =o!s on a11ointment, transfers or 1romotion, an" ensure that they !e0ome fully 0om1etent as qui05ly an" e0onomi0ally as 1ossi!le/ INP:T IN TRAININ3 AN' 'E?E;OPMENT Any trainin. an" "eelo1ment 1ro.ramme" must 0ontain in1uts #hi0h ena!le the 1arti0i1ants to .ain s5ills, learn theoreti0al 0on0e1ts an" hel1 a0quire ision to loo5 into "istant future/ In a""ition to these, there is a nee" to im1art ethi0al orientation, em1hasie on attitu"inal 0han.es an" stress u1on "e0ision-ma5in. an" 1ro!lem-solin. a!ilities/5illsTrainin., as #as state" earlier, is im1artin. s5ills to em1loyees/ Referance:www.Ishanfamily.com

Ch%te$ ?5 37

Re"e%$ch Meth#'##&+

?54 P$#ect tite Effectie!e"" #f t$%i!i!& %!' 'ee#*e!t f#$ e*#+ee" i! %'it+% ,i$% &$#-

?575O,ectie #f St-'+/

*/ I"entify the effe0tieness of trainin. an" "eelo1ment/ 2/ I"entify that leel at #hi0h trainin. an" "eelo1ment 1ro.rams in0rease the motiation of em1loyees/ +/ I"entify the num!er of trainin. 1ro.ram #hi0h is 1roi"e" to em1loyees in a year/ The stu"y !asi0ally 0at0hes attention to#ar"s the effe0t of trainin. 1ro.ram on the =o! 1erforman0e of em1loyees in a"itya !irla .rou1/  It #as "one #ith the hel1 of questioner,surey an" 0urrent information of 0om1any

?5?5Sc#e #f the "t-'+

*(/ &el1 in in0rease the motiation of em1loyees/

2(/Proi"e" suffi0ient 5no#le".e to em1loyees if any 0han.es is .oin. on in the 0om1any relate" to te0hnolo.y an" others/

+(/Proi"e hel1 to i"entify the 1ro!lem of em1loyees an" .ie them a11ro1riate solution/

38

?5> D-$%ti#! #f the P$#ect/ 'urin. the ummer internshi1 1ro.ram #ith A"itya !irla

.rou1%3rasim Cement( from **th June 2)*2 to 2th July 2)*2/  ?5@ T+e #f Re"e%$ch/

Ty1e of resear0h 8 Analyti0al ?5  DATA SOURCE

Resear0h in0lu"e" .atherin. !oth 1rimary an" se0on"ary "ata/ P$i*%$+ '%t% is the first han" "ata, #hi0h are sele0te" a fresh an" thus ha11en to !e

ori.inal in 0hara0ter/ Primary 'ata #as 0ru0ial to 5no# arious retailers ie#s a!out 0ement an" to 0al0ulate the 0hoi0e of this !ran" in re.ar"s to other !ran"s/ Sec#!'%$+ '%t%  are those #hi0h has !een 0olle0te" !y some one else an" #hi0h

alrea"y hae !een 1asse" throu.h statisti0al 1ro0ess/ e0on"ary "ata has !een ta5en from internet, ne#s1a1er, ma.aines an" 0om1anies #e! sites/ ?5 S%*e Si=e/

?:

?5 Li*it%ti#! #f St-'+

*/ Resear0h #or5 #as 0arrie" out in one unit of a"itya !irla .rou1 so that #e 0ant say that it a11lie" on all em1loyees of a"itya !irla .rou1/ 2/ The sam1le sie #as small/ +/ horta.e of time is also reason for in0om1rehensieness/ @/ The ie#s of the 1eo1le are !iase" therefore it "oesnt refle0t true 1i0ture/

39

Ch%e$5> A!%+"i" #f D%t%

A!%+"i" th$#-&h &$%h

*(/ Is trainin. an" "eelo1ment 1ro.ram motiates you

tron.ly A.ree

A.ree

'isa.ree

tron.ly "isa.ree

'ont 5no#

G



*)



)

I!te$$et%ti#!8 Most of the em1loyees are a.ree that trainin. an" "eelo1ment

1ro.ram 1roi"e hel1s in in0reasin. their motiation , !ut some em1loyees are not a.ree #ith this statement/

40

2(/'o the em1loyees are satisfie" #ith trainin. 1ro!lem

tron.ly a.ree **

A.ree H

'isa.ree

tron.ly

'ont 5no#



"isa.ree +

2

Inter1retation8 Most of the em1loyees are satisfie" #ith the trainin. 1ro.ram #hi0h is 1roi"e" in a"itya !irla .rou1 !ut some are "isa.ree #ith it/

41

+(/'o you atten"e" all the trainin. session 1roi"e" to you

yes 22

no +

ometime D

I!te$$et%ti#! most of the em1loyees atten"e" all the trainin. session 1roi"e" to

them/

42

@(/Is the trainin. 1ro.ram .ies you 5no#le".e relate" to your =o! 1rofile

tron.ly A.ree *

A.ree H

'isa.ree

tron.ly

'ont 5no#

2

'isa.ree )

+

I!te$$et%ti#! Most of the em1loyees are a.ree that the trainin. 1ro.ram .ien to them

is relate" to their =o! 1rofile an" also .ies 5no#le".e to them #hi0h hel1 in their =o!/

A!%+"i" th$#-&h ie ch%$t

43

D(/Is the trainin. 1ro.ram #ell stru0ture"

tron.ly a.ree 

a.ree *H

"isa.ree

tron.ly

'ont 5no#

2

'isa.ree *

*

I!te$$et%ti#! most of the em1loyees are a.ree that the trainin. 1roi"e" to them is

#ell stru0ture"/

(/Is your su1erisorsu1erior .ies you 1ro1er fee"!a05 "urin. trainin. 1ro.ram

44

tron.ly a.ree +

a.ree D

"isa.ree

tron.ly

'ont 5no#

**

"isa.ree H

2

I!te$$et%ti#! the su1erior of em1loyees "oes not .ies 1ro1er fee" !a05 "urin. the

trainin. 1ro.ram/

(/9hi0h is the most suita!le #ay of trainin. 1ro.ram

45

Class room 

'emonstration @

Jo! rotation G

Com1uter !ase" 2

Pro=e0ts *)

I!te$$et%ti#! Jo! rotation an" 1ro=e0ts !oth are the most suita!le #ay of trainin.

1ro.ram/

46

G(/Is trainin. 1ro.ram hel1s in in0rease the s5ills an" attitu"e to#ar"s the =o!

tron.ly a.ree *2

a.ree G

"isa.ree

tron.ly

'ont 5no#

+

"isa.ree 2

D

I!te$$et%ti#! Trainin. 1ro.ram hel1s in in0rease the s5ill an" attitu"e of em1loyees

!ut some em1loyees thin5 that the trainin. 1ro.ram "oes not hel1s in in0rease their s5ill an" attitu"e//

47

H(/'o you thin5 trainin. 1ro.ram is really effe0tie

tron.ly a.ree @

a.ree *G

"isa.ree

tron.ly

'ont 5no#



"isa.ree 2

)

I!te$$et%ti#! Trainin. 1ro.ram is really effe0tie for em1loyees/

48

Ch%te$5@

C#!c-"i#!

-Bein. the most mo"ern 0ement 1lant, A"itya Cement has ta5en series of initiaties to 0onstantly u1.ra"e 5no#le".e an" s5ills of its em1loyees in te0hni0al, !ehaioural an" attitu"inal areas/ -There is a stru0ture" Trainin. Nee" Assessment%TNA( 1ro0ess to i"entify in"ii"ual trainin. nee"s #ith effe0tie lin5a.es to a0hiee or.aniation .oals/ -It has !een o!sere" that TNA is systemati0 a o!=e0tie an" .oal "rien 1ro0ess at  A"itya Cement/ u1eriors an" u!-or"inates are a0tiely inole" in the TNA 1ro0ess/ -Trainin. an" 'eelo1ment 1ro.rammes are ealuate" to un"erstan" its im1a0t on 5no#le".e, s5ills, attitu"e an" 0ulture !uil"in./ -u1erior of the em1loyees "oes not .ies 1ro1er fee" !a05 "urin. the trainin. 1ro.ram an" it 0an .ie ne.atie im1a0t to em1loyees/ -The 1ro.ram has hel1 the em1loyees to a0hiee their .oal/ -The 1ro.ram su00ee" in fulfillin. their nee", -The 1ro.ram has affe0te" their =o! !ehaior 1ositiely/ -The 1ro.ram #as hel1ful in in0reasin. em1loyees effe0tieness,U/ 49