Training and Development in IT/Software Development Industry The Indian IT sector is growing at a very fast pace and is expected to earn a revenue of US $87 billion by 2008. In 2006, it has earned revenue of about US $ 40 billion with a growth rate of 30%. IT sector is expected expect ed to generate 2.3 million jobs by 2010, according to NASSCOM (National Association of Software and Service Companies) With this rapid expansion of IT sector and coming up of major players and new technologies like SAP, the need of human resource development has increased.
According to the recent review by Harvard Business Review, there is a d irect link between training investment of the companies and the market capitalization. Those companies with higher training investment had higher market capitalization. It clearly indicates that the companies which have successfully implemented training programs have been able to deliver customer goals with effective results. It shows th at good training results in enhancement of individual performance, which in turn, helps the organization in achieving its business goals. Training is a tool that can help in gaining competitive advantage in terms of human resource. With the growing investment by IT companies in the development of their employees many companies have now started their own learning l earning centers. centers. As an example, Sun has its own training department. Accenture has Internet based tool by the name of “My Learning” that offers access to its vast learning resources to its employees. Companies are investing in both the technical training, which has always been an essential part in IT industry, as well as in managerial skills development. Companies now kept aside 3 -5% of revenue for
training programs. As an example, some of the major players like Tata Elexi and Accenture are allocating 7% and 3% respectively of the company’s overall revenue.
Areas Covered in Training Programs in IT/Software Development Industry The specific areas where training is given in IT/Software Development sector are:
Computer Computer Manufacturi Manufacturing ng
EDP EDP/ E- Commerce
Design Designing ing
Maintenan Maintenance ce Service Service Operating jobs, Computer operators, Data Entry System Developing /Programming /Software Engineering
Network Networking ing
Application Application Programm Programming ing
Research Research and Develo Development in Peripheral Integration Product Quality Control and Reliability Testing Enterprise Resource Planning (ERP) Database Warehousing and Management
Training Courses in Software Development Industry
B. Tech BCA BSc. (H) Computer Science M. Tech MCA MSc. (H) Computer Science M.E. in Computer Technology & Applications
Post Graduate Diploma in Computer Application Appl ication (P.G.D.C.A) (P.G.D.C.A)
Preferred Training Methods
Some of the training methods of training are:
Computer Based Training Internet Based Learning Lectures Labs On-the-job (OTJ) Training Distant Learning E-Books Mentoring Coaching Job Rotation
Concern in Information Technology Training One of the major concerns co ncerns for training companies companies is to create professionals p rofessionals who are better able to go in for a technology in a specific domain area. Other than that, there are various issues that are affecting the IT training sector such as, lack of conviction regarding training, unplanned training approach, uncertain quality focus, and lengthy decision-making process. With the coming up of various new technologies, it has become a challenge for the training institutes to offer effective, updated, latest, planned training to candidates in a shortestpossible time. To increase the market share, most of o f the training institutes are now strategizing to launch new product and are marketing aggressively. aggressively. As an example, New Horizons is establishing partnership with its customers and delivering quality training. The company regularly conducts co nducts surveys of training needs in Indian job market. On the other side, NIIT has invested in product p roduct development to create product segmentation and is customizing them to address IT/ITES education arena. Aptech is venturing into colleges, research firms, and universities. Another opportunity that has been identified by Aptech is the field of developing content and the company com pany is offering these services to third-party clients for customization. Essentials in IT Industry
To survive in long term there are some definite essential things such a s,
Good infrastructure Trained trainers Quality of content Certification of training course Effective Training evaluation Post training support, etc
This must be met by the Indian players.
Emerging Scenario in IT Industry With the rapid expansion in IT/ITES sector, now there is enough scope of IT training courses and institutes. IT sector is soon going go ing to face a huge shortfall of skilled employees, if the growth in the software industry goes by as expected. According to recent report of NASSCOM (The National Association of Software and Services Companies) on software industry, the IT services sector will see a shortfall sho rtfall of 2,35,000 people p eople by 2008. IT spending in the global business world is expected to grow by 6 to 7 % in the next 3 years, which will be enough to give boost to the IT training sector. This huge IT spending is largely because of uptake upta ke in IT recruitment. According to a recent IDC report, India alone alo ne spends $216 million, i.e. 21% of the total spending of IT training in the region, and is expected to be one of the largest contributors in the coming years. This is largely because India alone al one accounts for 60 % of the total AsiaPacific demand for IT professionals.
Currently, the IT training market is valued at Rs 100 10 0 crore, and is expected to reach Rs 500 crore over the next 3 years.
The major factor that is responsible for growth in IT sector is the e-governance initiatives introduced by central government and various other state governments. Now there is a notable shift from long-term course to short-term training certifications. Due to this, the focus focu s is now on hiring professionals with expertise in particular domains. The demand has largely for JAVA and .NET professionals. And on the NETWORKING end, network storage and Linux demand is taking a toll.
Career Opportunities Opportunities For For Trainers in Software Development Industry Preferred Educational Qualification MBA/PGDM/PGDBM in HR / Administration / IR Education UG - B.Tech/B.E. – Computers
BCA
MCA
B Sc. (H) Computer Computer Science/ Science/ M Sc Computer Science
Any PG Course Course - Any Specialization A post graduate in HR from a reputed Institute Institute specializing in Training Training and and Development Development
Skills and Attributes Required
Skills and attributes required to become a successful trainer are:
Technical very sound
Presentable Good in making relationship with managers Can handle queries of employees/IT Professionals Verbal / Written communication skills Excellent interpersonal skills Ability to lead and mentor team members Presentation and networking skills Should be computer savvy Excellent coaching and mentoring skills
Nature of Work
Training need Analysis: A Protocol to gather and review the inputs on the performance of the hires serving the initial months of the employment. To design different Technical training modules based on the need for the th e same Advanced Training: Content designing and Session Scheduling to be done Work with technical managers to gauge current technical levels and align courses to deliver set target levels Propose budget and spending plan for technical and soft skill Ensure ROI for training Identification of training needs of employees by use of the appraisal app raisal data Consolidation and preparation of training calendar Conduct service excellence and behavioral modules for employees Continuously conduct and monitor feedback after the program Prepares weekly/monthly and annual training reports Tracks the mandatory training requirements for the entire division and informs the participants on the compliance Takes care of trainee’s needs during the training Designing and developing instructional material for training courses that support company's goals Manage team member/s by assigning tasks and set goals based on wo rk load
Variation Of Salary with Experience in IT Industry The following tables describes the salary offered to the trainers according to the experience & variation of Salary with Experience in Software Services Industry In Software Services Industry
Salary offered to the trainers according to the relevant experience fall in the range of:
Variation of Salary with Experience in BPO/KPO/ITES BPO/KPO/ITES Sector
Salary offered to the trainers according to the relevant experience fall in the range of:
