Oracle E-Business Suite and Oracle Cloud Solutions Hybrid is the New Normal
Nadia Bendjedou Senior Director, Product Strategy E-Business Suite Development Oracle
October 2015
Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Program Agenda 1
E-Business Suite on Private Cloud
2
E-Business Suite on Managed Cloud
3
E-Business Suite and Oracle Public Cloud
4
Key Takeaway
Program Agenda 1
E-Business Suite on Private Cloud
2
E-Business Suite on Managed Cloud
3
E-Business Suite and Oracle Public Cloud
4
Key Takeaway
Your Private Cloud - Benefits Centralized Corporate Services
Controls & Compliance
Better Informed Policy Making & Faster Decision Making
Improved Servicing Response Times
Reducing IT Cost, by Sharing the Infrastructure & Labor
Rigorous Standardization & Simplification of Business Processes
Program Agenda 1
E-Business Suite on Private Cloud
2
E-Business Suite on Managed Cloud
3
E-Business Suite and Oracle Public Cloud
4
Key Takeaway
Managed Cloud - Benefits Experienced Oracle experts
Fast and improved IT efficiency and innovation
High-performance and cost-effective architecture, updated as part of your service
Highly secured and certified platform
Reduced data center footprint and Predictable cost-reduction strategy
Interoperation with other cloud models
EBS on Oracle Managed Cloud Services End-to-end Process from On-Premise to the Cloud
PROTECT
EVOLVE
COEXIST
Benefits Modern Cloud Platform Stable operations with lower run & maintain costs and fewer Go-Live issues
Benefits Like for like or full functional upgrade to latest release Removed need to hire new expertise In-house IT focus on strategic work •
Benefits Integrate Oracle Cloud Solutions with EBS on Managed Cloud Reliable Transaction Performance Across Clouds
Enabled by Certified Configuration Go-Live center
Enabled by Power House CEMLI Analysis Automation Service delivery management
Enabled by Managed Cloud Integrations Managed Cross-Cloud transaction monitoring
• •
• •
•
•
• • •
•
•
• •
Sample of EBS Customers on Oracle Managed Cloud Services
Business Partner Outsourcing (BPO) Providers http://www.oracle.com/us/products/applications/business-process-outsourcing/providers/index.html •
Oracle Business Process Outsourcing (BPO) makes our complete stack of world-leading technologies in applications, database, and middleware available through Oracle's network of BPO providers.
Program Agenda 1
E-Business Suite on Private Cloud
2
E-Business Suite on Managed Cloud
3
E-Business Suite and Oracle Public Cloud
4
Key Takeaway
Oracle Public Cloud Strategy
Software-as-a-Service Platform-as-a-Service Infrastructure-as-a-Service
E-Business Suite and Oracle IaaS
Roadmap
Oracle E-Business Suite on Oracle Compute Cloud Initial Offering 1. Images for quick provisioning of E-Business Suite 12.2.5 2. Cloning of E-Business Suite systems (12.1.3 or 12.2) to Oracle Cloud •
•
•
Non-production instances Single-node E-Business Suite systems Oracle Linux
3. Development in Oracle Cloud 4. Management of on-premise and cloud instances via Enterprise Manager
Future Directions (phased approach) 1. Advanced configurations: Multi-node, load balancing, RAC, DMZ 2. Integration with external services such as OAM, OID, SOA Suite
Roadmap
Quick Provisioning EBS Instances from Machine Images on Oracle Cloud
Vision Image
EBS Dev
EBS QA
EBS OS-Only
Fresh Install Image OS-Only Image Development Tools Image
Object Storage ORACLE Public Cloud
EBS Tools
DEMO Quick Provisioning of EBS on Oracle Public Cloud
Roadmap
Lift ‘n’ Shift EBS Dev/Test instances Clone Oracle E-Business Suite to Oracle Cloud
EBS Dev
EBS Test
EBS Dev
EBS QA
EBS Test
EBS QA
SSH
On-Premises EBS Instances
Cloud EBS Instances
Customer Datacenter
ORACLE Public Cloud
Develop Customizations to Extend Functionality
Roadmap
Development Tools Image on Oracle Cloud
EBS Dev
SSH
On-Premise VNC Clients
Customer Datacenter
EBS Test
VNCServer
JDev/Forms Builder on Cloud
Developer VM (Linux)
ORACLE Public Cloud
Roadmap
Oracle Cloud and On-Premise Management using AMS •
EBS On-Premise
EBS on Cloud
•
•
•
Administrator Unified Interface using On-Premise AMS to monitor and manage Cloud and On-Premise instances
•
•
Discover Oracle Cloud instances similar to On-Premise instances Monitor and manage Oracle Cloud and On-Premise instances with a unified interface Deploy patches and customizations across all instances Promote patches and customizations to and from Oracle Cloud instances Compare configurations between Oracle Cloud and On-Premise instances Standardize configurations
Single Interface for On-Premise and Oracle Cloud Migrate Patches and Customizations to and from Oracle Cloud
Custom Package or Oracle Patch
Custom Custom Packageor Package Oracle Patch -----
EBS Test
EBS Dev
EBS UAT/QA
SSH
Customer Datacenter
Application Management Suite
ORACLE Public Cloud
Roadmap
Compute Offerings: Value Proposition •
“Compute” Cloud Service –
–
–
Compute
–
+
–
•
“Dedicated Compute” Cloud Service –
–
–
Dedicated Compute
Multi-Tenant: Shared Compute Zone OCPUs: 50 and 100 Cores Some Isolation via Resource Management across Tenants but noisy neighbors can impact others Ideal for Departmental Workloads, Test-Dev, and Smaller ISVs who are testing on Compute No VPN
–
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Single Tenant: Completely Dedicated Compute Zone per tenant OCPUs: 500, 1000, 1500, 2000 Cores Predictable Performance Complete Network Isolation Site to Site VPN
E-Business Suite and Oracle PaaS
Roadmap
Platform as a Service Cloud Offerings – EBS Use Cases
Extend EBS with PaaS
Integrate EBS to PaaS Offerings
SaaS on PaaS Applications
Big Data
Documents IoT
Java Mobile
Integration
Process
Extend E-Business Suite with PaaS Services
On-Premise
Web Services Call
ø SQL Call PaaS Custom Apps#2
PaaS Custom Apps#1
Big Data
Documents IoT
Java Mobile
Integration
Process
Roadmap
Oracle Integration Cloud Service Web based, Point & Click integration experience Highly Available: Data Guard, RAC Cluster Managed: Oracle Backs Up, Patches, Upgrades Fully portable: On-premise to Cloud Rapid Mapping using Recommendations Rich Connectivity with Cloud & On-premise Connectors Secure On-premise Integration using Lightweight Agent
Primary Use Cases: Quickly extend or interconnect Oracle
Cloud Applications (SaaS to SaaS and SaaS to on-Prem)
Roadmap
E-Business Suite Adapter from Integration Cloud Service
Create Integration with EBS as Target
•
Browse and Filter Public EBS APIs
•
Use Oracle Seeded & Custom APIs Good for simple integrations not requiring full power of SOA Suite
• •
Roadmap
Oracle “Voice of the Factory” Applications Cloud SaaS on PaaS Applications for Manufacturing Industry Oracle Cloud Services y r o t c a F
Equipment Oracle IoT Cloud
t c u d o r P
In-Service Products
IoT Applications Cloud Yield & Quality Analysis
Exploration & Discovery
Pattern & Predictive Analysis
Comparative Analysis
Statistical Analysis
Genealogy & Traceability
2G/3G/LT E Network
Operational Data Store Oracle IoT Analytics Cloud Service
Oracle Database Cloud Service (DBCS)
Big Data HDFS
Relational Data
NoSQL
ERP Context Data
REST Services
Roadmap
Use Case: Smart Asset Maintenance with IoT
ORACLE IOT CLOUD
Big data Database
HVAC Assets Sensor Data from HVAC Assets (IOT)
Maintenance Supervisor Integration
Docs
BI
Mobile
EBS Analytics based Outage Prediction using sensor data stream: Business rules to evaluate Alert Condition
Asset Health/ IOT Data Monitoring Dashboard
Maintenance Organization
Maintenance Tech Auto create EAM Work Order in Oracle EBusiness Suite
Roadmap
Use Case: Proactive Customer Service with IoT
EBS
Customer Products
Auto create Service Request/ Task in Oracle E-Business Suite
Sensor Data (IoT)
Printer
Faster Resolution, Higher Uptime
Field Service Organization
ORACLE IOT CLOUD
Big data Database
HVAC Assets Sensor Data from HVAC Assets (IOT)
Field Service Engineer
Maintenance Supervisor Integration
Docs
BI
Mobile
EBS Analytics based Outage Prediction using sensor data stream: Business rules to evaluate Alert Condition
Asset Health/ IOT Data Monitoring Dashboard
Maintenance Organization
Maintenance Tech Auto create EAM Work Order in Oracle EBusiness Suite
E-Business Suite and Oracle SaaS
Most Complete Cloud Applications (SaaS) Global Human Resources Talent Management Recruiting Financials Financial Reporting
Marketing
Enterprise Planning
Commerce
Project Portfolio Management
Sales
Procurement
Service
Product Value Chain
Social
Transportation Management
9 million users 19 billion transactions each day 19 data centers around the world
Hybrid Deployment: EBS & Oracle SaaS Apps Recruiting Enterprise Planning
Talent Management Global Human Resources
Financials Financial Reporting
E-Business Suite
JD Edwards
Sales Service
Project Portfolio Management PeopleSoft
Siebel Commerce
Procurement
Transportation Management
Social Product Value Chain
Marketing
Considerations for Cloud Migration and Coexistence What Makes Migration and Coexistence Scenarios “Practical”
Completeness Customization Integration
Considerations for Cloud Migration and Coexistence Completeness Considerations •
Are the products you plan to migrate to the Cloud available?
•
Are they functionally complete for your needs? –
•
For example: Support for your manufacturing methods
Are they globally complete for your need? –
For example: Support for localization for your regions where you operate
Considerations for Cloud Migration and Coexistence Customization Considerations •
Evaluate any customization done in EBS and consider the following options: –
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–
•
Eliminate/reduce customization (the most recommended option to deploy applications, including EBS) Tailor (through configuration and personalization) your Cloud Applications using: –
CRM Application Composer
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Page Composer
–
Report Composer
Enrich/Extend your Cloud Applications using PaaS for SaaS
Rethink/eliminate any customization that requires code changes –
In Cloud, you do not have your own copy of code to change and substitute
Considerations for Cloud Migration and Coexistence Integration Considerations •
Are the boundaries “natural” –
Third party products or Oracle acquired products integrating to EBS? •
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Would you integrate two EBS Instances at the boundary? •
–
Examples: Hyperion, Transportation Management, Agile, Demantra, Taleo, RightNow, TOA, CPQ ASCP, Incentive Comp
Does the integration follow a simple flow of pushing data across, running a process, getting a result back •
Sourcing, Performance Management
Considerations for Cloud Migration and Coexistence Practical Migration and Coexistence – “Natural” Boundaries •
Pillar Implementation: –
–
•
Oracle Acquired Products or 3rd Party Products: –
•
EBS ERP/SCM On-Premise Oracle HCM Cloud EBS ERP/SCM On-Premise Oracle CX Cloud OTM, Hyperion Planning and Budgeting, Taleo, TOA, CPQ, RightNow
Architecturally Straightforward Integrations: –
–
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Reporting Sourcing Etc….
Oracle E-Business Suite and Practical Coexistence Scenarios Hybrid is the New Normal E-Business Suite and HCM Cloud 1. EBS HCM to Oracle Taleo Cloud Service 2. EBS HCM to Oracle Talent Management Cloud 3. EBS Payroll with Oracle HCM Cloud 4.EBS ERP to Oracle HCM Cloud
E-Business Suite and ERP/SCM Cloud Financials: 1. FAH for Financial Reporting Cloud Service for EBS 2. Expense Cloud Service to EBS 3. Planning & Budgeting Cloud Service for EBS
Projects: 4. Primavera Project Mgmt to EBS Projects 5. Project Portfolio Management Cloud to EBS
Procurement: 6. Procurement /Sourcing Cloud for EBS 7. Procure-to-Pay Cloud Service to EBS (Indirect Proc)
Logistics: 8. 9.
Transportation Management (OTM) Cloud to EBS Global Trade Management (GTM) Cloud to EBS
Manufacturing: 10. PLM Cloud to EBS Item Master
1. Protect your investment in E-Business Suite 2. Extend the Value of your E-Business Suite
E-Business Suite and CX Cloud 1.Sales Cloud with EBS Quoting 2. Order Management Cloud to EBS Order Fulfillment 3.CPQ Cloud to EBS Order Fulfillment 4.Service Cloud (RightNow) to EBS Field Service 5. Field Service Management (TOA) Cloud Service to EBS 6.EBS ERP to Oracle CX Cloud
Oracle E-Business Suite and HCM Cloud: Practical Scenarios
1. EBS HCM to Oracle Taleo Cloud Service 2. EBS HCM to Oracle Talent Management Cloud 3. EBS Payroll with Oracle HCM Cloud 4. EBS ERP to Oracle HCM Cloud
1) Oracle EBS HCM and Oracle Taleo Cloud Service
Talent Acquisition
S W t r u o r c k t u r e s
I n P e f o r s r m o n a t i o n
N e w H i r e D a t a
Human Resources Advanced Benefits Payroll Time & Labor Learning Management
On-Premise
2) Oracle EBS HCM and Oracle Talent Management Cloud
Compensation
Talent Review
Social
Performance Management
S W t r u o r c k t u r e s
I n P e f o r s r m o n a t i o n
C o m p e n s a t i o n
Human Resources Advanced Benefits Payroll Time & Labor Learning Management
On-Premise
E-Business Suite HCM to Oracle Talent Management Cloud Overview •
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It is a framework that helps organizations link their core HR system of record to HCM Cloud (Talent or Compensation) Organizations interested in doing Talent Management or Compensation on the Cloud can gain immediate business value through rapid deployment of Oracle HCM Cloud Applications in a “coexistence” model with existing EBS systems Rich role-centric user experience functionality Integrated analytics pervasively built into the solution Business processes with entirely new innovations like Talent Review and Network at Work
E-Business Suite HCM to Oracle Talent Management Cloud Functional Architecture Talent Review
Network at Work
Performance Management
Compensation Management
Oracle HCM Cloud
Goal Management People Jobs Orgs. Competences
People Jobs Orgs. Competences
Core HR
Core HR
Profiles Comp. Changes
Talent
Comp. Changes
Oracle EBS HCM
Time and Labor
Payroll
Benefits
E-Business Suite HCM to Oracle Talent Management Cloud Integration Architecture: Process Flow Prepare HCM Cloud for Integration Define integration end points and define certain setup manually like legal employer, Person Type, etc.
1
Get HCM Cloud Objects Metadata 2
Transform & Generate files in HCM Cloud Objects Shape Export to Zipped file Upload to HCM Cloud
Oracle EBS HCM
Oracle HCM Cloud
Load data to Interface Tables. Validate and Load Data into HCM Cloud
3
E-Business Suite HCM to Oracle Talent Management Cloud Integration Architecture: Data Flow
Employment 1.Person 2. Assignment, Assignment Supervisor 3.Person Profile Talent 1.Competencies 2.Qualification 3.Rating Scales & Levels 4.Schools & Colleges
Oracle EBS HCM
Compensation 1. Salary Basic 2. Salary, Salary Components 3. Element Entries (Bonus, Allowances)
Oracle HCM Cloud
E-Business Suite HCM to Oracle Talent Management Cloud Framework – Data Flow: How? EBS To HCM Cloud
HCM Cloud To EBS Oracle HCM Cloud
File Based Loader: Simplified high volume data loading based on CSV , XML, DAT Spreadsheet Loader: Simplified Low volume data loading via spreadsheets Web services : Real time data exchange with external systems
HCM Extract : Extract, Transform and format large amounts of complex data
Core HR
Staging Area
Benefits
HCM Extract
Performance Management
BI Publisher : Extract data from HCM Business Object repository in a preformatted template
Goal Management
Web Services
Talent Compensation
Analytics
OTBI : Extract data from HCM Business Object repository to provide real-time operational reporting & file creation
References 1. Oracle HCM Cloud Talent Integration Advisor [ID 1560009.1] 2. E-Business Suite HCM Extraction Toolkit for HCM Cloud Integration Using File Based Loader [ID 1556687.1] 3. Human Capital Management File-Based Loader for Release 7 [ID 1595283.1] 4. Data File Validation for File Based Loader [ID 1587716.1] 5. Oracle HCM Cloud Extracts Guide Release 5 [ID 1559127.1] 6. Oracle HCM Cloud Extracts FAQs for Release 5 [ID 1559161.1]
3) Oracle EBS Payroll and Oracle HCM Cloud
Compensation
Talent Review
Performance Management
Social
A b s e n c e d a t a
P a y V a l u e s
On-Premise
Payroll
4) Oracle EBS ERP and Oracle HCM Cloud
Payroll and Compensation
Talent Management
Social
Workforce Management
S W t r u o r c k t u r e s
I n P e f o r s r m o n a t i o n
Financials Projects
C o m p e n s a t i o n
Procurement Supply Chain
On-Premise
Financials:
Oracle E-Business Suite and ERP/SCM Cloud: Practical Scenarios
1. FAH for Financial Reporting Cloud Service for EBS 2. Expense Cloud Service to EBS 3. Planning & Budgeting Cloud Service for EBS
Projects: 4. Primavera Project Mgmt to EBS Projects 5. Project Portfolio Management Cloud to EBS
Procurement: 6. Procurement /Sourcing Cloud for EBS 7. Procure-to-Pay Cloud Service to EBS
Logistics: 8. Transportation Management (OTM) Cloud to EBS 9. Global Trade Management (GTM) Cloud to EBS
Manufacturing: 10.PLM Cloud to EBS Item Master
1) Financial Accounting Hub (FAH) Reporting Cloud Service Real-Time Multi-Dimensional Reporting /Analytics for your Existing EBS General Ledger
Multi-Dimensional Analytics
Self-Service Mobile Reporting
Spreadsheet Integration
Dashboards
B a l a n c e s
s y R n e f c h e r r o e n n c i z e a t d i o a a n t
D r i l l d o w n
On-Premise
General Ledger
FAH Reporting Cloud Service for EBS Financial Reporting for EBS 12.1.3+ •
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•
•
•
A cloud reporting platform, with embedded Essbase, that offers extended reporting and analysis against existing accounting information. Out-of-the-box integration with Oracle E-Business Suite 12.1.3+ Oracle E-Business Suite customers can significantly improve financial reporting and information access with Financial Reporting Cloud’s exceptional reporting and analytics platform without disrupting their current financial processes, by streaming balances from their existing E-Business Suite General Ledger into the Fusion Ledger Stream account balances to the cloud a s frequently as needed for near-instant financial analysis and decision support Gain access to the latest financial data in a highly interactive environment
FAH Reporting Cloud Service for EBS Functional Architecture Oracle E-Business Suite General Ledger
Balances
COA mapping and synchronization
Drilldown
FAH Reporting Cloud Service
Dashboards
Reporting & Analysis
Spreadsheet Integration
Simplified Setup
FAH Reporting Cloud Service for E-Business Suite Integration - E-Business Suite R12.1.3+
- CoA Structure
FAH Reporting Cloud Service
- Segment Values (ongoing sync) - Hierarchy (on demand push or xls) - Balances
(User defined frequency. Delta only so very fast & no down time)
- Drill Back to Detail
E-Business Suite R12.1.3+
On-Premise
Account Monitor, Inspector, FRs, Smartview, etc Available
What I need to know
View LIVE reports in your output of choice with multi-dimentional analysis and drill down
View Individual Account Balances
Drill to EBS to view the details of this balance
Drill to EBS for Balance Details
Drill all the Way to Source Detail
Sample Delivered Financial Statements Report - Drill Down Supports multiple output options: (MS Office, PDF, HTML)
Export to Excel for further analysis
Financial Reporting Optimized for Tablet
Interactive Sunburst Visualization of GL Balances
2) Planning and Budgeting Cloud Service Budget Formulation in the Cloud
Powerful Reporting
Multi-Dimensional Analytics
What If Analysis
Dashboards
B a l a n c e s
s R y n e f c h e r r o e n n c i z e a d t i o a a n t
D r i l l d o w n
B u d g e t s
On-Premise
General Ledger
3) Oracle Expenses Cloud Service Expense Cloud to EBS Account Payable
Approve
Submit
Audit
Travel
Extract/Update n a t i a o t D a i e z c n n o r e r h e c f e n R y S
t c t a n r t e x m E y t r a o p p r o e f R
s n l i o a t i t e a i D z t n n o r e h m c y n a y P S
On-Premise
iExpenses,
Account Payable
Roadmap
5) Project Portfolio Management Cloud to EBS Use Case #1: Resources - For Professional Services
Project Management Project Visualization
P r o j e c t s
Scheduling
R e s o u r c e s
Progress
Task Management
H o u r s
On-Premise Project Costing and Project Billing
Roadmap
5) Project Portfolio Management Cloud to EBS Use Case #2: Project and Tasks - For Professional Services
Project Management
Scheduling
Progress
Project Visualization
Task Management
P r o j e c t s
R e P s o l a u n r & c e s
P r o g r e s s
On-Premise Project Costing and Project Billing
6) Procurement Cloud to EBS Shared Services Analytics, Sourcing, & Contracts
Analytics
Sourcing
Contracts
Spend Classification R N e e q g u o i t s i i a t i o t i n o s n s /
s y R n e f c h e r r o e n n c i z e a d t i o a a n t
A A g w r e a e r m d / e n t s
Purchasing, iProcurement, iSupplier Portal, Supplier Network, Payment, Procurement Contracts , Service Contracts etc...
On-Premise
7) Procur Procure-to-P e-to-Pay ay Cloud Service Service – – For Indirect Procurement Use Case #1: Procure-to-Pa Procure-to-Pay y for your Existing EBS EB S General Ledger
Receipt + Invoice
Purchase Order
Payment
Requisition
s y R n e f c h e r r o e n n c i z e a t d i o a a n t
G L J o u r n a l s
On-Premise
General Ledger
7) Procur Procure-to-P e-to-Pay ay Cloud Service Service – – For Indirect Procurement Use Case #2: Procure-to-Pa Procure-to-Pay y for your Existing EBS EB S Account Payable
Purchase Order Receipt + Invoice Requisition
s y R n e f c h e r r o e n n c i z e a d t i o a a n t
a I U n n n d v o m P i a a c t y e m s c h e e d n t s
G L J o u r n a l s
Asset Management Cash Management Account Payable General Ledger
On-Premise
8) OTM Cloud to Oracle E-Business Suite
Execution Planning Financials Order Management
O r d e r s
S P h l a i p n m n e e n d t s
A C p a p r o r i i n e r t m e n t s
A c t u a l s
D P e r o l i o v e f o r y f
F F i n r a e g n i h c i a t l s
Warehouse Management Purchasing Accounts Payable Order Management
On-Premise
OTM Cloud to Oracle E-Business Suite •
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•
•
•
•
End-to-end support for order’s transportation lifecycle using Oracle Transportation Management Utilizing OTM, EBS customers can manage transportation for orders/shipments outside of EBS or across multiple EBS instances Access transportation rate & route options (ship methods) while booking orders Sales orders & deliveries passed from Order Mgmt to OTM for transportation planning & execution POs passed from Purchasing to OTM for transportation planning & execution Enable Freight Payment with audit and approval of invoice in OTM and voucher passed to Oracle AP for approved payments
OTM Cloud to Oracle E-Business Suite Process 4 Flows
1. Customer Sales Order Booking •
Rate, route, service options for CSRs
2. Customer Deliveries •
Plan, execute and track for customer orders
3. Supplier Shipments •
Plan, execute and track supplier shipments
4. Freight Payment •
Audit and pay freight invoices
Flow #1: Order Management Rate & Route Options Customer Sales Order Booking - Rate/Route Query from OM (Basic)
EBS Order Mgmt
OTM
Order Created
Rate / Route Request
Rate / Route Estimation
Results Displayed
Flow #2: Customer Deliveries OTM for Outbound Sales Orders NoEBS Order Management
Order Booked
Order Update
Trip Created
EBS Shipping Execution
Delivery Line Created
Delivery Created
Planned Shipment Planned Shipment Accepted
OTM
Order Release Created
Rate/ Route/ Schedule
Planned Shipment Created
Tender Accept?
Yes No
Re-Tender to Next Carrier
Pick Release Ship Confirm
Order Interface Close Pickup Stop
Shipment Actual
Update Shipment
Close Delivery
Inventory Interface AR Interface
POD Status Update /POD
To Freight Pay Flow
Flow #3: Supplier Shipments OTM for Inbound Purchase Orders
EBS Purchasing
PO Shipment Line
PO Approved
PO Line Closed
Reject
OTM
Order Base Created
Ready To Ship Received
Order Release Created
Rate/ Route/ Schedule
Planned Shipment Created
Tender / Book
Status Update / POD
To Freight Pay Flow
Flow #4: Freight Invoices and Accounts Payable Freight Payment
No Approved Invoice Created
EBS Accounts Payable
Voucher
Shipment Complete
AutoPay?
Yes
Invoice Created
OTM No
Invoice Received
Audit / Pay / Approval
Invoice Paid
OTM Cloud to Oracle E-Business Suite Foundation: Global Logistics Integration EBS OM / Shipping / Inv Mgmt
EBS Purchasing
Other ERP / SCM
XML
B P E L
Web Services Orders Shipments
Web Services Invoices
B P E L
Events
Other ERP / SCM
Standardized, Packaged Integrations via Web Services Orchestrated by BPEL
EBS Financials XML
Other Financials
References •
Oracle Transportation Management Application Integration Changes [ID 579565.1]
•
About Oracle Transportation Management Integration with EBS R12.1.1 [ID 761437.1]
•
•
Oracle Financial Management Integration Pack for Oracle Transportation Management and Oracle E-Business Suite - Implementation Guide [ID 956784.1] About Oracle Transportation Management Integration with EBS R12.1.3 [1077428.1]
9) GTM Cloud to Oracle E-Business Suite Ensuring Supply Chain Compliance
Determine Trade Controls
Manage & Assign Licenses
Screen for Restricted Parties
Classify Products
O S a r d l e e s r s
Produce Customs Filings & Documents
R C e o s u m p l t s l i a n c e
D e l i v e r i e s
R C e o s u m p l t s l i a n c e
Order Management Shipping
Audit Performance
On-Premise
10) PLM Innovation Management Cloud to Agile PLM & EBS Use Case #1: Extending Existing PLM to the Front-end of the Innovation Process
Innovation Management
Product Collaboration
Item/BOM/ Catalog
Item, Inventory, Cost Management
On-Premise
Roadmap
10) PLM Innovation & Product Development to EBS Use Case #2: Ideation to (Manufacturing) Commercialization on the Cloud
Product Development Innovation Management
I t e m / B O M
s y R n e f c h e r r o e n n c i z e a d t i o a a n t
I t e m / B O M
On-Premise
Item, Inventory, Cost Management
Roadmap
10) PLM Innovation, Product Dev, Product Hub to EBS Use Case #3: Ideation to (Full) Commercialization on the Cloud
Product Development Innovation Management
Product Hub
C I a t e t a m l o / B g O M /
s y R n e f c h e r r o e n n c i z e a d t i o a a n t
C I a t e t a m l o / B g O M /
On-Premise
Item, Inventory, Cost Management
Roadmap
10) Product Master Data Management Cloud Use Case #4: Product Hub Cloud to EBS/JDE/PSFT/PLM or non-Oracle ERP • • • • •
Product Hub (Standalone MDM Solution)
C I a t e t a m l o / B g O M /
s y R n e f c h e r r o e n n c i z e a d t i o a a n t
CPQ Cloud Commerce Cloud ERP Cloud OTM/GTM Cloud SCM Cloud
C I a t e t a m l o / B g O M /
Item Master
On-Premise
Oracle E-Business Suite and CX Cloud: Practical Scenarios
1. Sales Cloud with EBS Quoting 2. Order Management Cloud to EBS Fulfillment 3. CPQ Cloud to EBS Fulfillment 4. Service Cloud (RightNow) to EBS Field Service 5. Field Service Management (TOA) Cloud Service
1) Oracle Sales Cloud to Oracle E-Business Suite Opportunity to E-Business Suite Quote
Customer
Opportunity
Quote
Sales
A c c o u n t s
s e t o u Q
C o n t a c t s
Punch-Out On-Premise
Quotes
Oracle Sales Cloud to Oracle E-Business Suite Oracle Sales Cloud Opportunity – EBS Quoting •
•
•
•
•
Provides visibility of EBS Quote information from within Oracle Sales Cloud Opportunity views and Customer Center Ability to create Customer and Account data in Oracle Sales Cloud and synchronize that data to on premise EBS system Using this integration, customers can perform front office opportunity management activities in Oracle Sales Cloud, while still leveraging their investment in EBS for quoting, pricing, and order management tasks Ability to create and update Customer and Account data in Oracle Sales Cloud and synchronize those changes in real time to the EBS system EBS Quote information exposed in Oracle Sales Cloud Customer Center and Opportunity views
Oracle Sales Cloud to Oracle E-Business Suite Overview - Oracle Sales Cloud Opportunity to EBS Quoting EBS Quotes, Configuration, Pricing Create Quotes Update Quotes
Opportunity Views
Customer Center
Oracle E-Business Suite 12.1.3 Oracle Sales Cloud Accounts Contacts
Data Sync
Accounts Contacts
Oracle Sales Cloud to Oracle E-Business Suite Integration Architecture: Process and Data Flow UI/Browser
Integration Architecture
View of Sales and Quote Data
Data Integration •
Customer Flow
Opportunity Flow
Quote Flow
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Real-time data synchronization of Accounts and Contacts from Sales to EBS Quote lines sourced from Opportunity Revenue lines
Integration & Business-Logic Customer, Quote Data
Sales Data Groovy Scripts Oracle Sales Cloud
Web Service
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Display Sales Data
Open/extensible logic can be modified by customer administrators
UI Integration
Oracle E-Business Suite
Data Sync - Account, Contact, Display Quote Data
Business logic driven by Groovy scripts and outbound web service calls from Sales Cloud
UI mashups built with Application Composer (minimal Sales Cloud customization) Exposes EBS quotes in the context of Sales Cloud Customer Center and Opportunity Detail
References •
Integrating Oracle Sales Cloud, –
Oracle Sales Cloud Release 7 with Oracle E-Business Suite (Doc ID 1620455.1)
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Oracle Sales Cloud Release 8 with Oracle E-Business Suite (Doc ID 1643818.1)
Roadmap
2) Order Management Cloud to EBS Fulfillment Multi-Channel Order Management with EBS Fulfillment
Price Orders
Promise & Schedule Orchestrate Fulfillment
Configure Products Capture Orders
S a l e s O r d e r s
Analyze Performance t n e m s l l i u t f l u a t F S
On-Premise
Order Management
Roadmap
3) Oracle CPQ Cloud to EBS Order Management Sales Order to EBS Order (fulfillment)
Sales Quotes and Orders
Products
Order Status
Customers
C u s t o m e r s
P r o d u c t s
a t a D r e d r O
y r s o t u n t e a t v S n I
On-Premise
Order Management and Inventory
4) Oracle Service Cloud to EBS Field Service Oracle Service Cloud (RightNow) to EBS Field Service
Installed Base
Products
Entitlement
Customers
C u s t o m e r s
P r o d u c t s
e s a B d e l l a t s n I
On-Premise
Field Service and Mobile Field Service
Oracle Service Cloud to EBS Field Service Oracle Service Cloud (RightNow) to EBS Field Service •
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RightNow (RN) Customer Portal and Agent Desktop can be offered as a highly dynamic, customizable Service Management front end for EBS Field Service Using RN, EBS customers can expand their current customer & agent facing solution to provide dynamic interfaces, guided navigation and comprehensive knowledge management Dynamic agent desktop that will expose EBS functionality such as install base, service contracts, repair orders and dispatch tasks RightNow knowledge management can be utilized by both customers and agents
Oracle Service Cloud to EBS Field Service Functional Architecture: Process Flow RNOW Agent Desktop
Fred calls into the call center with an issue that requires on-site repair
Dispatch task scheduling
RNOW Agent Desktop
EBS
EBS / RNOW
Agent creates a service incident of type “Field Repair”
A shadow SR is created in EBS along with a dispatch task
The schedule board can be exposed through the agent desktop allowing the agent to schedule the visit without leaving RNOW
RNOW
RNOW
EBS
The RNOW incident is closed
RNOW agent receives follow up call from Fred. Real-time call made from RNOW to EBS to confirm status.
The dispatch task and EBS SR are up dated and closed
EBS Mobile
Ted the Technician receives the assignment on his mobile device
EBS Mobile
Ted goes on site and performs the requested work. Debrief is done through mobile device
Dispatching the task can be performed by the agent by exposing the schedule board through the agent desktop, by a dispatcher – which will be done totally in EBS, or automatically (EBS) depending on the customer’s flow.
Oracle Service Cloud to EBS Field Service Integration Architecture: Process and Data Flow Process Flow
Process Flows Create Contact Create EBS SR
1.
Create incident in RightNow Service. Entitlement pulled from EBS (shadow SR in EBS)
2.
Auto create dispatch task. Assignment of dispatch task done on backend through EBS
3.
Technician performs the service/repair
4.
Technician debriefs the job
5.
Dispatch task is closed – automatically updates incident in RightNow
6.
Other actions can take place here depending on customer process
7.
Incident is closed in RightNow.
Create Dispatch Task Debrief Job Close Dispatch Task Oracle RightNow
Update Incident Close SR/incident
EBS Field Service
Data Flows Customer RightNow
Product Installed Base
EBS Field Service
Roadmap
5) Field Service Management (TOA) Cloud Service Service Technician Scheduling in the Cloud
Mobility
Routing
Core Manage
Capacity Management
R S e e q r u v c e i e s t
S C P L u r o A s t d / u C o o m c n e t , r t , r a c t s
( S I n p v . a r U e p P d a r a t t e s s )
On-Premise
Teleservice, Spares Management
Program Agenda 1
E-Business Suite on Private Cloud
2
E-Business Suite on Managed Cloud
3
E-Business Suite and Oracle Public Cloud
4
Key Takeaway
Oracle E-Business Suite and Oracle Cloud Solutions Hybrid is the New Normal
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EBS on Privat Private e Cloud
EBS on Managed Cloud
EBS & Oracle Public Cloud
Your Applications, Your Private Cloud
Your Applications, Managed Man aged in the Cloud
Complete, Integrated Cloud Solutions
Reducing IT cost, by sharing the infrastructure & labor
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Complying of governance rules Rigorous Standardization & Simplification Simplifica tion of Business Processes Ensuring the safety of your corporate firewall
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Experienced Oracle experts High-performance and costHigh-performance effective architecture, updated as part of your service
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Fast and improved IT efficiency and innovation Customized to fit your specific cloud vision
SaaS:
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EBS Coexistence with Oracle SaaS Applications
PaaS: –
Integrate to PaaS Services
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SaaS on PaaS Applications
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Extend EBS with PaaS Services
IaaS: –
EBS on Oracle Compute Cloud
Oracle E-Business Suite and Practical Coexistence Scenarios Hybrid is the New Normal E-Business Suite and HCM Cloud 1. EBS HCM to Oracle Taleo Taleo Cloud Service 2. EBS HCM to Oracle Talent Managementt Cloud Managemen 3. EBS Payroll with Oracle HCM Cloud 4.EBS ERP to Oracle HCM Cloud
E-Business Suite and ERP/SC ERP/SCM M Cloud Financials: 1. FAH for for Financial Financial Reporti Reporting ng Cloud Cloud Service Service for EBS EBS 2. Ex Expen pense se Cloud Cloud Serv Service ice to to EBS 3. Plan Planning ning & Budge Budgeting ting Cloud Cloud Service Service for for EBS
Projects: 4. Prim Primaver avera a Project Project Mgmt Mgmt to EBS Proje Projects cts 5. Pro Project ject Por Portfolio tfolio Mana Managemen gementt Cloud Cloud to EBS EBS
Procurement: 6. Pro Procure curement ment /Sou /Sourcin rcing g Cloud Cloud for EBS 7. Pro Procure cure-to-P -to-Pay ay Cloud Cloud Service Service to EBS (Indirect (Indirect Proc) Proc)
Logistics: 8. 9.
Transporta Transp ortation tion Mana Managemen gementt (OTM) (OTM) Cloud to EBS EBS Global Glo bal Tra Trade de Manag Manageme ement nt (GTM) (GTM) Clou Cloud d to EBS
Manufacturing: 10. PLM Cloud to EBS Item Mast Master er
1. Protect Protect your inves investment tment in E-Busine E-Business ss Suite Suite 2. Exten Extend d the the Value Value of your your E-Busin E-Business ess Suite
E-Business Suite and CX Cloud 1.Sales Cloud with EBS Quoting 2. Order Management Management Cloud to EBS Order Fulfillment 3.CPQ Cloud to EBS Order Fulfillment 4.Service Cloud (RightNow) to EBS Field Service 5. Field Service Management (TOA) (TOA) Cloud Service to EBS 6.EBS ERP to Oracle CX Cloud
