NetBackup 7.6 Pricing and Licensing Guide External

Symantec Sales Tools

Licensing and Support Services Guide NetBackup 7.6

This document is intended to aid Symantec Sales in selling and quoting NetBackup 7.6 and to serve as a reference guide on licensing and maintenance programs as well as available options. The pricing contained within this document is referenced directly from the U.S. Symantec price list and should be deemed modified to the extent of any recent updates. All pricing and SKUs should be obtained from the current appropriate regional price list. Symantec reserves the right to change this document at any time without notice. ALL PRICES ARE IN U.S. DOLLARS AND HAVE NOT BEEN ADJUSTED WITH INTERNATIONAL UPLIFTS.

Last Updated: April 7, 2014 Copyright (c) 2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

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TABLE OF CONTENTS NetBackup Product Overview .................................................................................................................................... 6 Key Features ................................................................................................................................................................6 Key Benefits .................................................................................................................................................................6 NetBackup Architecture & Product Areas ..................................................................................................................................6

NetBackup Licensing Overview .................................................................................................................................. 8 NetBackup Licensing Models ...............................................................................................................................................8 NetBackup Platform Base Licensing Model .......................................................................................................................................................... 8 NetBackup Standard Licensing Model ................................................................................................................................................................ 9

Changes in NetBackup 7.6 Pricing and Licensing .........................................................................................................................9 Licensing Steps to Follow ...................................................................................................................................................9 End User License Agreement .............................................................................................................................................10

NetBackup Platform Base Licensing Model ................................................................................................................... 10 NetBackup Platform Base Licensing Benefits ............................................................................................................................11 Platform Base Features and Product Inclusion ...........................................................................................................................11 Platform Base – Complete Edition ................................................................................................................................................................... 11 Platform Base – NDMP Edition ....................................................................................................................................................................... 11

Platform Base Licensing Requirements...................................................................................................................................12 Measuring Platform Base Capacity .................................................................................................................................................................. 12

NetBackup Platform Base Licensing in the Enterprise VPA Program ...................................................................................................13 Platform Base Licensing Options .........................................................................................................................................14 NetBackup Media Server Encryption Option (MSEO) ............................................................................................................................................. 14

NetBackup Standard Licensing Model ......................................................................................................................... 15 Standard Licensing Calculation Steps ....................................................................................................................................15 Licensing Product Features ...............................................................................................................................................17 NetBackup Clients.........................................................................................................................................................18 NetBackup Standard Client .......................................................................................................................................................................... 18


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NetBackup Enterprise Client ......................................................................................................................................................................... 19

NetBackup Agents ........................................................................................................................................................19 NetBackup Application and Database Pack Option ............................................................................................................................................... 20 NetBackup for SAP .................................................................................................................................................................................... 21 Database and Application Support Matrix .......................................................................................................................................................... 22

NetBackup Servers........................................................................................................................................................23 NetBackup Enterprise Server ........................................................................................................................................................................ 23 NetBackup Server ..................................................................................................................................................................................... 23 NetBackup Enterprise Server and NetBackup Server Licensing Considerations ............................................................................................................... 24

Disk-based Options .......................................................................................................................................................24 Basic Disk Functionality (free)........................................................................................................................................................................ 24 NetBackup Data Protection Optimization Option (DPOO) ......................................................................................................................................... 24 NetBackup Replication Director Option ............................................................................................................................................................. 27

Tape-based Options.......................................................................................................................................................28 NetBackup Library Based Tape Drive............................................................................................................................................................... 28 NetBackup Shared Storage Option .................................................................................................................................................................. 28 NetBackup Vault Option .............................................................................................................................................................................. 29

Management Options .....................................................................................................................................................29 NetBackup OpsCenter Analytics Option ............................................................................................................................................................ 29 NetBackup Search Option ............................................................................................................................................................................ 30

Other Options .............................................................................................................................................................31 NetBackup for NDMP Option......................................................................................................................................................................... 31 NetBackup Media Server Encryption Option (MSEO) ............................................................................................................................................. 31

NetBackup Starter Packs .................................................................................................................................................32 Licensing Virtual Machines under the Standard Model...................................................................................................................32 Virtual Machine Licensing Overview ................................................................................................................................................................. 33 Licensing NetBackup Clients/Agents within the VM (legacy backup method) .................................................................................................................. 35 Licensing NetBackup VMware Integration (agentless backup)................................................................................................................................... 35 Licensing NetBackup Hyper-V Integration (agentless backup) .................................................................................................................................. 35

Licensing Cloud-based Workloads under the Standard Model...........................................................................................................35

Migrating Between Standard and Platform Base Licensing Models ........................................................................................... 36


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Considerations in a License Model Migration or Conversion.............................................................................................................36 Migration Process .........................................................................................................................................................36

NetBackup Appliance Licensing ............................................................................................................................... 36 NetBackup Appliance Product Overview .................................................................................................................................36 Key Features ........................................................................................................................................................................................... 37 NetBackup Appliance Product Families ............................................................................................................................................................ 37

NetBackup Appliance Licensing Overview................................................................................................................................37 NetBackup Appliance Hardware and Maintenance ............................................................................................................................................... 37 NetBackup Appliance Requirements for Platform Base Licensing Model ....................................................................................................................... 38 NetBackup Appliance Requirements for Standard Licensing Model ............................................................................................................................ 38

Cold Disaster Recovery Licensing Policy ...................................................................................................................... 38 Upgrades and Cross-grades ................................................................................................................................... 39 Version Upgrades .........................................................................................................................................................39 Version Upgrade Process ............................................................................................................................................................................ 39 New Entitlement Mappings for NetBackup 7.6 ..................................................................................................................................................... 39 Entitlement Mapping History ......................................................................................................................................................................... 40

Product Cross-grades .....................................................................................................................................................49 Cross-grade Backup Exec to NetBackup ........................................................................................................................................................... 49 Cross-grade NetBackup Server to NetBackup Enterprise Server ................................................................................................................................ 50 Cross-grade Standard Client to Enterprise Client .................................................................................................................................................. 50

Symantec Buying Programs ................................................................................................................................... 51 Support and Maintenance Service Offerings .................................................................................................................. 51 Enterprise Support at a Glance ...........................................................................................................................................51 Basic Support .............................................................................................................................................................52 Essential Support..........................................................................................................................................................52 Business Critical Services.................................................................................................................................................52 Additional NetBackup Support Information ...............................................................................................................................52

Fulfillment ...................................................................................................................................................... 52


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Production License Keys ..................................................................................................................................................52 Evaluation License Keys ..................................................................................................................................................53 How to Obtain Evaluation License Keys ............................................................................................................................................................ 53 How to Obtain Evaluation Software Media (Trialware) ............................................................................................................................................. 53

Not-for-Resale Licenses (NFR) – Symantec Internal Only ...............................................................................................................54 Media and Documentation Kits ...........................................................................................................................................54 NetBackup Documentation ........................................................................................................................................................................... 54 NetBackup Media Kits ................................................................................................................................................................................ 55

Licensing Examples and Scenarios ............................................................................................................................ 56 Measuring FETB: ..........................................................................................................................................................56 Platform Base Licensing: ............................................................................................................................................................................. 56 Platform Base Licensing in the VPA Program: ...................................................................................................................................................... 56

NetBackup for NDMP:.....................................................................................................................................................56 OpsCenter Analytics Option: ..............................................................................................................................................57 Scenario 1: Mixed Backup Products ................................................................................................................................................................ 57 Scenario 2: Virtual Machines ......................................................................................................................................................................... 57

NetBackup Vault ..........................................................................................................................................................57 Licensing in Virtual Environment Scenarios ..............................................................................................................................57

Licensing FAQ ................................................................................................................................................. 59 Addendum ...................................................................................................................................................... 60


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NetBackup Product Overview Symantec NetBackup™ is an enterprise backup and recovery solution that is optimized for virtually any workload, including physical systems (operating systems), virtual systems (OS on hypervisors), storage systems (disk arrays, filers), databases, applications, and big data platforms, and delivers flexible target storage options, including appliances (including NetBackup Appliance), commodity disk, tape, and cloud. NetBackup enables companies to deploy a data protection solution with both the flexibility and scalability required to backup and recover the data, servers, and applications for midsized to extremely large companies. A typical NetBackup architecture consists of several components: clients, agents, servers, and options. Clients and agents are typically installed on the systems to be protected. NetBackup media servers instruct the clients to perform backups and direct data to target storage (appliance, disk, tape, or cloud). All of this is controlled by a NetBackup master server within a single NetBackup storage domain.

Key Features •

One platform, one console unifies virtual and physical global data protection.

•

Unified global management of snapshots, replicated snapshots, backup, and recovery.

•

Backup and appliance integrated, scalable global dedupe across virtual and physical.

•

V-Ray one pass backup, instant image and single file restore for virtual and physical.

•

Automated virtual data protection and load balanced backup performance.

Key Benefits •

Unified enterprise-class virtual and physical data protection eliminates point products, offers better visibility, leverages resources, and reduces cost, complexity, and risk when virtualizing mission-critical applications.

•

V-Ray lets you search and recover a single file from an image backup in minutes instead of a manual mount, search, and restore that can take hours, even days.

•

Simplified management and faster recovery of snapshots and replicated snapshots from anywhere in the backup environment.

•

Always on protection of new, moved, or cloned VMs eliminates uncertainty and overloading of hosts during backups.

•

NetBackup intelligent deduplication reduces storage costs with dedupe rates as high as 98% while optimizing backup performance and resources with flexible “end-to-end” deployment options.

NetBackup Architecture & Product Areas From a purchasing and licensing perspective, NetBackup has four major component areas: clients, agents, servers, and options. • •

Clients–are placed on the systems to be protected for data storage and retrieval actions to and from the NetBackup servers. Agents–client-based components installed or turned on with a license key that integrate the client with specific applications (e.g. Oracle, SQL, SharePoint, Exchange, etc.) allowing application-consistent backups.

•

Servers–act as master or media servers and instruct clients to perform backups and direct data to the target storage (appliance, disk, tape, or cloud).


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•

Options–components installed or turned on with a license key that enable various optional features (deduplication, Accelerator, OpenStorage, NDMP, tape drive sharing, OpsCenter Analytics, etc.).


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A Graphical representation of a 3-tier NetBackup architecture is below. A 2-tier architecture will have the master server also functioning as a media server. Master Server: Centrally manages the NetBackup domain, and initiates all backup and recovery activity based on configured policies. Storage: Where backup data is stored. These can be external (tape, VTL, cloud) or internal (within the media server, such as disk). Client: Contains the data to be protected.

Media Server: The “data mover” that receives data from client systems and sends it to backup storage.

Description

Two-tier

Three-tier

Typical Customer Environment

Small/mid-size enterprise

Large/very large enterprise

Single NetBackup Server (single server acts as a Master and Media

Multiple NetBackup Enterprise Servers (master server controls a

server)

number of media servers)

NetBackup Standard Client

NetBackup Standard Client or Enterprise Client

Servers Clients

NetBackup Licensing Overview

NetBackup Licensing Models Symantec currently offers customers two licensing models to purchase NetBackup: Platform Base model and Standard model. Customers may choose between licensing models, but cannot mix and match license models within the same NetBackup domain. Note that some options available in the Standard licensing model are licensed per front-end terabyte. While this is a capacity-based meter, this is different than the Platform Base model, which is a bundled offering where every piece of the solution is on the front-end terabyte meter.

NetBackup Platform Base Licensing Model The Platform Base (or “capacity”) licensing model licenses NetBackup based on how much source data is protected. Platform Base licensing offers two editions: Complete and NDMP. The Complete Edition includes all source data being protected with no distinction regarding how the data is protected. The NDMP Edition offers a reduced licensing fee for data being backed up using NDMP.


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The Platform Base model is the recommended licensing model for NetBackup. There are only two base bundles in this model, which greatly simplifies license management.

NetBackup Standard Licensing Model The Standard (or “traditional”) licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options. As they deploy additional NetBackup clients or servers or attach additional tape drives or storage to NetBackup, additional licenses for appropriate NetBackup products are required.

Changes in NetBackup 7.6 Pricing and Licensing Product/Feature

NetBackup 7.6 pricing and licensing change

Platform Base – Complete Edition

Data Protection Optimization Add-on (DPOA) is now included

Platform Base – NDMP Edition Data Protection Optimization Add-on (DPOA)

No longer available (included in Platform Base)

Platform Base Infrastructure SKUs (legacy SKUs)

No longer available (replaced by Platform Base)

Data Protection Optimization Option (DPOO)

USD MSRP reduced 40%

Enterprise Disk Option (EDO)

No longer available (purchase DPOO instead)

Licensing Steps to Follow 1.

Choose the licensing model. a. Standard Licensing Model (also referred to as: traditional model, infrastructure- or component-based licensing, or a-la-carte licensing): Customers under this licensing model count the number of NetBackup servers, clients, agents, and options they would like to use and purchase the number of licenses according to the meter for that component. As they use NetBackup to protect more servers or attach additional tape drives or storage to NetBackup they must add copies of the appropriate NetBackup licenses(s). b. Platform Base Licensing Model (also referred to as: capacity model, or per-terabyte licensing): Customers under this licensing model count how much front-end data is being protected as measured in terabytes. The Platform Base ‘bundle’ license is available in two editions: Complete and NDMP. i. The Complete Edition includes all source data being protected in the calculation, with no distinction on how the data is protected. ii. The NDMP Edition offers a reduced license cost for data backed up using NDMP or Replication Director (typically data that resides on certain storage systems such as NetApp). Functionality is limited to NDMP policies. The Platform Base model is significantly easier to size, monitor, and chargeback. There are only two base bundles and a single meter.

2.

Size the environment. a. Standard Licensing Model: Count the number of infrastructure components in the environment. i. Determine the number and type of clients. Count all the systems / applications / databases that a customer wants to protect noting the type of server hardware (i.e. tier) and operating system. There are four (4) license tiers based upon the number of CPUs installed on the client (i.e. the processing power of the machine). Many servers typically require the Standard Client. Those requiring more advanced backup methods may need the Enterprise Client. Determine how many applications and databases will need to be protected and on what systems these reside. ii. Determine the core infrastructure components. Will the customer use NetBackup Enterprise Server, NetBackup Server, or a NetBackup Starter Pack? Most customers use NetBackup Enterprise Server in order to access more advanced features and handle scale. There are four (4) license tiers based upon the number of CPUs installed on the server (i.e. the processing power of the machine). iii. Determine what premium features will be needed. NetBackup offers a range of optional features that are metered in different ways. For example, the NDMP Option is licensed per NAS storage system, the Shared Storage Option is licensed per shared tape drive, Replication Director is licensed per front end terabyte, etc. License the appropriate number of licenses depending on what premium features are needed and how they are metered.


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b.

3.

Platform Base Licensing Model: Count the total amount of “front end” data that will be protected, in terabytes. Front end data is data that resides on primary systems before it is backed up. Back end data would be the amount of data that resides on backup storage after a backup is performed. Platform Base licensing does not count or track back end data. Prepare the quote. Create a summary of all clients, databases and applications to be protected (this is required regardless of which licensing model). a. For the Standard model: Combine a summary of the appropriate infrastructure components (and required tiers) with the client component list. b. For the Platform Base model: Determine the total capacity needed and the allocation of capacity to each of the two editions. c. For smaller customers (small to mid-market) interested NetBackup Server only, we offer a sales bundle called NetBackup Starter Packs. Additional information provided near the end of this guide.

End User License Agreement To view a copy of the latest NetBackup End User License Agreement (EULA), please refer to the Product License Agreement page, select the Business Products tab, and scroll down to the NetBackup section.

NetBackup Platform Base Licensing Model NetBackup Platform Base licensing is a capacity-based model using the amount of source data protected per-terabyte as the calculation meter. This model is commonly referred to as capacity licensing or Front-End Terabyte (FETB) licensing. The Platform Base model enables customers to license NetBackup based on how much source data is protected rather than the number of NetBackup clients, agents, servers, and options deployed as with Standard licensing. The Platform Base model is beneficial to customers who currently have, or plan to deploy, advanced features of NetBackup such as Enterprise Client (V-Ray, SAN Client, etc.), Data Protection Optimization (Intelligent Deduplication, Accelerator, OST, AIR), Replication Director, OpsCenter Analytics, or Application and Database Packs. The Platform Base licensing model supports customers with multiple locations within the same domain, and customers with multiple domains as long as the total number of front-end terabytes is licensed. Customers with multiple domains also have the option of using different licensing models in each respective domain, but customers are not allowed to utilize both the Platform Base licensing model and the Standard licensing model within the same domain. Customers with more than 25 front-end terabytes are recommended to consider the VPA program. The Platform Base licensing model offers two editions: Complete and NDMP. The Complete Edition includes all source data being protected in the capacity calculation with no distinction on how the data is being protected. The NDMP Edition offers a reduced licensing fee for data being backed up using only NDMP or Replication Director. The Platform Base licensing model includes most but not all NetBackup features and products. NetBackup Media Server Encryption Option (MSEO) and Symantec Desktop and Laptop Option (DLO) are not included in the Platform Base licensing model and must be licensed separately. For this reason, customers can purchase MSEO and DLO within a domain that is licensed through the Platform Base licensing model. Product Description

License

NetBackup Platform Base – Complete Edition

Per 1 Front End TB

NetBackup Platform Base – NDMP Edition

Per 1 Front End TB


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NetBackup Platform Base Licensing Benefits •

Deployment for optimal performance – with the entitlement to NetBackup limited only by the amount for front end terabytes, customers can deploy the optimal configuration and architecture.

•

Unlimited copies – since back-end data is not metered, any number of backup copies can be created, duplicated, or replicated without incurring additional software license cost.

•

Disaster Recovery (DR) hot sites – NetBackup infrastructure at a DR warm or hot site can be kept up and running without incurring additional license cost, as long as the infrastructure is only used to restore data protected under Platform Base licensing.

•

More economical way to obtain advanced features (e.g. Enterprise Client, Data Protection Optimization, Replication Director).

•

Simplified licensing compliance – single metric to understand, track, chargeback, and comply with thus reducing cost of acquisition and license management.

•

Cloud infrastructure – in cases where physical infrastructure characteristics (e.g. # of CPUs, SAN interconnects) are not measurable and therefore cannot be easily licensed using infrastructure-metered licensing, capacity-based metering provides a simpler alternative.

•

Easily understood value – when offering Backup-as-a-Service (BaaS), licensing based on amount of data protected provides a simpler way to communicate value that a non-technical person can appreciate without having to explain the technology or give customers a choice between features they may not understand or appreciate.

Platform Base Features and Product Inclusion Platform Base – Complete Edition The Complete Edition includes the following NetBackup features and products as a part of the licensing. There is no distinction made between the source and type of protection. If the customer has a large amount of data that will be protected using NDMP, the Platform Base – NDMP Edition may be the preferred licensing mechanism. •

NetBackup Enterprise Client

•

NetBackup Application & DB Pack

•

NetBackup Search

•

NetBackup Standard Client

•

NetBackup SAP Agent

•

NetBackup OpsCenter Analytics

•

NetBackup Enterprise Server

•

NetBackup NDMP Option

•

NetBackup Shared Storage Option

•

NetBackup Server

•

NetBackup Vault Option

•

NetBackup Library Based Tape Drive

•

NetBackup Data Protection Optimization Add-On

•

NetBackup Replication Director

Platform Base – NDMP Edition The NetBackup 7.6 release also includes an economical licensing alternative, the NetBackup Platform Base – NDMP Edition, for the protection of file data on NAS filers using NDMP policies or NDMP data movers. It provides a reduced capacity licensing fee for customers that need to back up large amounts of data concentrated on these storage systems


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The NDMP Edition licensing also includes the Replication Director feature for the protection of NAS filers using snapshots and replication though storage system integration. The NDMP Edition supports NDMP policy-based protection of filers as well as the use of the NDMP data mover in storage lifecycle policies. Customers requiring the flexibility of configuring Standard and/or Windows policies in addition to NDMP policies require an upgrade to the NetBackup Platform Base – Complete Edition. The NetBackup Accelerator feature is not supported with the NDMP Edition since the Standard Client is not included in the NDMP Edition licensing. The use of NetBackup Accelerator requires the NetBackup Platform Base – Complete Edition. The Platform Base – NDMP Edition is only available for front-end terabytes that are protected using NDMP and may not be used for any other purpose. •

NetBackup Enterprise Server

•

NetBackup NDMP Option

•


•

NetBackup Server

•

NetBackup Vault Option

•


•

NetBackup Data Protection Optimization Add-On

•

NetBackup OpsCenter Analytics

•


Platform Base Licensing Requirements Customers must be licensed for all front-end terabytes protected by NetBackup. There should be no instances where the number of front-end terabytes backed up exceeds the number of front-end terabytes licensed; in this case the customer is out of compliance and must purchase additional front end terabyte licenses. The NetBackup Platform Base license must be purchased for all front-end terabytes in the NetBackup domain. The Platform Base – Complete Edition and the Platform Base – NDMP Edition can be utilized within the same domain or across multiple domains, as long as the total number of front-end terabytes is licensed separately for each Edition, but again, can’t mix the Platform Base licensing model and the Standard licensing model within the same domain.

Measuring Platform Base Capacity NetBackup Platform Base model uses front-end terabyte as the licensing meter. Front-end terabyte is defined as the total aggregate amount of data on clients or storage devices on which NetBackup is installed or for which NetBackup is used to provide backup functionality. The actual data to be protected is measured, not the capacity of storage on which it resides or the aggregate amount of data backed up to disk. Data is measured as the current largest aggregate full (or synthetic full) backup performed. A terabyte is defined as 1024 gigabytes. For example, a system with a 500GB hard drive holding 50GB of data to be protected would be measured as 50GB of Front End capacity. You will need the following information to determine license quantity: •

Amount of front-end terabytes to be protected. Typically the software tool NBDeployUtil is used to determine this number. The tool’s latest code is available at http://sort.symantec.com/netbackup and clicking on the ‘Capacity & Traditional License Deployment Utility’ link in the “Quick Links” box on the right. Details on using and interpreting the output of NBDeployUtil can be found in the NetBackup Administrator’s Guide, Vol. 2.

•

Estimated growth rate in source data.

It is recommended that a growth rate be factored into the front-end capacity estimate. For example, 50GB of data today + estimated growth of 20% a year (10 additional GBs by the end of the year) = 60 GB of front-end data to protect over the next year.


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Notes: •

The calculated number of front-end terabytes is measured using a 90-day reporting window. For a given client, the largest aggregate full (or synthetic full) backup performed within any 24hour period during the reporting window is the calculated capacity, even if the data has been subsequently deleted.

•

Database archive log backups do not increase the calculated size of the largest full database backup as long as log backups occur on different days from full database backups. If log backups are performed within the same 24-hour period as a full database backup, the total licensed capacity will equal the sum of database and log backups.

•

The quantity of pre-deduplicated data protected is used in the FETB calculation.

•

Archived data is not calculated unless it is backed up by NetBackup. If archived data is protected by NetBackup then the amount of data residing in the archive is measured.

•

Data that is moved to another server and then immediately deleted from the original server may appear twice in NBDeployUtil reports for a period of time. Only data from the new server location should be counted when determining license quantity. Deleted data from the original server location should disappear from NBDeployUtil reports once the 90-day reporting window is exceeded.

•

OpsCenter includes a license deployment report which may be used to monitor and maintain capacity compliance.

Licensing for New NetBackup Customers Determine the total amount of source data to be protected (measured in front-end terabytes) for the term of the agreement (e.g. how much data will the customer have in 1, 2, or 3 years).

Licensing for Existing NetBackup Customers Existing NetBackup customers may migrate the existing NetBackup Standard licenses to the NetBackup Platform Base licensing model. Customers will receive credit for all existing, eligible NetBackup licenses which have active maintenance.

NetBackup Platform Base Licensing in the Enterprise VPA Program Symantec offers volume-based pricing for the NetBackup Platform Base licensing exclusively in the Symantec Enterprise VPA (Volume Purchase Agreement) Program. The introduction of volume based pricing will provide customers with a lower per-terabyte MSRP for larger transactions. The program offers a number of SKU/bands for different amounts of terabytes. The program includes the Platform Base – Complete Edition. Customers must purchase using the appropriate banded SKU. The appropriate SKU contains the customer’s total terabytes purchased within the SKU’s banding. The customer then purchases X quantity of the appropriate SKU, where X represents the total number of terabytes being purchased. The customer’s total historical terabytes purchased should not be included when choosing the correct band, only terabytes being purchased in the current transaction. Note: Refer to the NetBackup Platform Licensing website for a complete guide.


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Platform Base Licensing Options NetBackup Media Server Encryption Option (MSEO) The NetBackup Media Server Encryption Option consists of two purchased license components: •

Key Management Server (KMS) for centralized and secure key management. A minimum of one Key Management Server is required. The MSEO KMS can be installed on a NetBackup system (typically the master) or can be running on a system not running NetBackup.

•

The second component is the Media Server Encryption license. One Media Server Encryption license is required for each NetBackup Media or SAN media server which will encrypt data.

The Media Server Encryption Option is not included in the NetBackup Platform per Terabyte licensing model, but may be added by purchasing it for each media server it will run on, plus the MSEO Key Management Server license. MSEO may only be used for tape drives and should not be proposed for LTO4, LTO5 and T10000 tape drives. In contrast, the NetBackup KMS can be used to provide encryption keys for LTO4/5, TS1120/30/40 and T10000B/C tape drives. The tape drive vendor may require a separate license to enable the encryption functionality on the tape drive, but a customer does not need to purchase the tape drive vendor's key management server to manage the tape drive keys as NetBackup KMS would do the key management. NetBackup KMS manages keys on a per domain basis. There is no charge for using the NetBackup KMS. Product Description

License

Media Server Encryption Option Key Management Server

Per Server

Media Server Encryption Option for Enterprise Server, Windows / Linux

Per Tiered Server

Media Server Encryption Option for Enterprise Server, UNIX

Per Tiered Server

Media Server Encryption Option for SAN Media Server (Enterprise Client), Windows /

Per Tiered Server

Linux Media Server Encryption Option for SAN Media Server (Enterprise Client), UNIX

Per Tiered Server

Notes: •

Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

NetBackup Media Server Encryption Option is priced on a per machine basis – independent of the number of domains in the box. The Tier of the required license is determined by the number of populated CPU sockets on the physical machine.

Server Tier Definition

Installed CPUs (populated sockets)

Tier

WLS

UNIX


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Server Tier Definition

Installed CPUs (populated sockets)

Tier

WLS

UNIX

1

1

1 to 2

2

2 to 3

3 to 4

3

4 to 7

5 to 12

4

8+

13 +

NetBackup Standard Licensing Model The Standard licensing model is based on the total number of NetBackup clients, servers, agents, and options installed. A customer purchases the same number of licenses as the count of the clients, servers, agents, and options. As additional NetBackup clients, servers or agents are deployed, additional tape drives or storage is attached, or optional features are enabled, additional licenses of appropriate NetBackup products will be required.

Standard Licensing Calculation Steps •

Determine the number and type of clients to be protected: o

Number of servers that will require the Standard Client.

o

Number of servers that will require the Enterprise Client. For each server determine the operating system and number of installed processors. To determine the correct server tier please refer to the NetBackup Server Tier Appendix on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

o

Determine how many servers with applications and databases need to be protected and on what systems these reside. Determine if SAP application will be protected. For each server determine the operating system and number of installed processors. To determine the correct server tier please refer to the NetBackup Server Tier Appendix on PartnerNet.

•

Determine the number and type of NetBackup servers required: o

Determine if the customer will use NetBackup Enterprise Server or NetBackup Server.

o

For each server determine the operating system and number of installed processors. To determine the correct server tier please refer to the NetBackup Server Tier Appendix on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

•

Determine the disk-based infrastructure components: o

Determine if deduplication or any deduplication appliance will be used.

o

Determine if any advanced disk-based features will be used (Accelerator, OST, AIR, SLP, etc.).

o

Determine if any supported hardware snapshot technology will be used.


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o •

•

Determine the amount of front-end terabytes to be protected.

Determine the tape-based infrastructure components: o

Determine how many physical tape drives will be used and if they will be shared.

o

Determine how many tape drives will require vaulting.

Determine the other optional components: o

Media Server Encryption Option – Determine the number of Enterprise Server and/or SAN Media Servers (enabled with Enterprise Client) that require MSEO or KMS encryption. Those that require MSEO, identify for each physical server the operating system and number of installed processors. With this information, determine the respective server tier using the NetBackup Server Tier Appendix on PartnerNet.

o

NDMP Option - Determine the number of NDMP-enabled storage devices (e.g. NAS) requiring protection. Determine the tier NAS device. Refer to the NDMP Tiering Appendix on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

•

Determine if NetBackup OpsCenter Analytics or NetBackup Search will be required: o

Determine the number of physical servers for which reporting is required.


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Licensing Product Features The following table summarizes the product features included in the more common licenses within the Standard license model. Product or Feature

Standard Client

Enterprise Client

Bare Metal Restore (BMR)





Client Encryption Option





NetBackup for VMware (V-Ray)



Instant Recovery for VMware



NetBackup for Hyper-V (V-Ray)



SAN Media Server or SAN Client



Snapshot Client



Enterprise Server

Master Server



Media Server



Catalog Replication



Replication Director

Advanced Snapshot Integration



Storage Lifecycle Policies



Data Protection Optimization



OpenStorage (OST)



Virtual Tape Library (VTL)



Cloud Storage Connectors



Advanced Disk



Optimized Duplication



Optimized Synthetics



Auto Image Replication (AIR)




p. 17



Product or Feature

Standard Client

Enterprise Client

Enterprise Server

Replication Director

Data Protection Optimization

Media Server Deduplication (MSDP)



Client Deduplication



Accelerator



NetBackup Clients Any server that sends or receives data to a NetBackup server for protection requires a NetBackup client license. If a server is protected by multiple Master Servers, a license is required for each Master Server Domain. There are two types of NetBackup client licenses: Standard Client and Enterprise Client. Client License Type

Description

Standard Client

The NetBackup Standard Client is used to protect LAN-based systems. The Standard Client includes Bare Metal Restore and Client Encryption capabilities.

Enterprise Client

The NetBackup Enterprise Client contains the functionality of the Standard Client plus advanced features that provide special integration with hypervisors (e.g. VMware, Hyper-V), maximize backup performance over a storage area network (SAN), and reduce the impact of backups through off-host backups.

NetBackup Standard Client The NetBackup Standard Client license is the economical option used to protect servers. A “server” provides services to more than one user and is considered a group or company resource controlled by a system administrator, Information Technology organization, or similar. This license entitles customers to protect a server with a standard NetBackup client (LAN-based backup). A “standard client” license also entitles customers to use either Bare Metal Restore or NetBackup Client Encryption capabilities. Note: Bare Metal Restore and NetBackup Client Encryption cannot be used together. Product Description

License

NetBackup Standard Client (XPLAT)

Per Server

Notes: •

Major platforms supported by the Standard Client include Windows, UNIX, Linux, Solaris x64, OpenVMS, Mac OS X, NetWare and Free BSD. For specific platforms and versions, refer to the NetBackup OS Compatibility Guide for more information.

•

For specific BMR platform support information, refer to the BMR compatibility page.

•

NetBackup client support for Red Hat Linux and SUSE Linux on IBM’s zSeries is licensed per virtual machine.


p. 18



•

Open File Support–No additional licenses or costs are required to protect files while open or in use.

NetBackup Enterprise Client The NetBackup Enterprise Client license allows customers to use the complete range of advanced data protection features in addition to the functionality of the Standard Client. The NetBackup Enterprise Client is licensed per physical server (on a tier basis) and is ideal for providing high performance, low impact protection, especially for virtual machine hosts. Features include: •

Advanced VMware vSphere Features (V-Ray) – Agentless backup of virtual machines, granular file and application recovery, vCloud integration, Instant Recovery for VMware, VMware vStorage related features such as block-level incremental and off-host backups, as well as Accelerator for VMware (also requires Data Protection Optimization).

•

Advanced Microsoft Hyper-V Features (V-Ray) – Agentless backup of virtual machines, granular file recovery, off-host backup.

•

Client-based snapshot (host or array) for file systems, applications, or databases via NetBackup Snapshot Client.

•

SAN-connected backups via SAN Media Server or SAN Client.

Product Description

License

NetBackup Enterprise Client, Windows,

Per Tiered Server

Linux, Solaris x86 NetBackup Enterprise Client, UNIX (AIX,

Per Tiered Server

HP-UX, Solaris) Notes: •

The NetBackup Enterprise Client must be used with NetBackup Enterprise Server and cannot be used with NetBackup Server.

•


•

For a list of supported platforms, operating systems, and snapshot methods that Snapshot Client supports for certain backup methods, please see http://www.symantec.com/docs/TECH59978 for the consolidated list of compatibility guides.

NetBackup Enterprise Client SAN Media Server should not be used to backup data from networked Clients. In order to backup data from networked Clients and remote Clients to the SAN attached tape resources, a full NetBackup Enterprise Server license is required. If two NetBackup Master Servers (i.e. two separate NetBackup domains) protect a single client, two client licenses are required, one for each domain. Additionally, if two NetBackup Master Servers are installed on a single server, two licenses are required, one for each domain.

NetBackup Agents In addition to clients, certain applications and databases can benefit from NetBackup agents that provide additional integration at a deeper level, enabling more reliable, application-consistent recovery. These agents are optional but highly recommended.


p. 19



NetBackup Application and Database Pack Option The NetBackup Application and Database Pack is licensed per system on a tier basis, once per physical host. The NetBackup Application and Database Pack license covers all the following databases and applications: •

Oracle

•

Microsoft SQL Server, Microsoft Exchange Server, Microsoft SharePoint, Microsoft Active Directory

•

IBM DB2, IBM Lotus Notes

•

Informix

•

Sybase

•

Symantec Enterprise Vault

One Application and Database Pack is required for each physical host regardless of what types or how many instances. For example, a single server requiring agent support for both Exchange and SharePoint would require one (1) Application and Database Pack.

Application and Database Pack Option Licensing Considerations Symantec Enterprise Vault An Application and Database Pack license is not required for customers using NetBackup 7.6. Existing NetBackup customers can obtain this functionality by requesting a new license key for NetBackup Server or NetBackup Enterprise Server from Symantec Customer Care. Note: A Standard or Enterprise Client license is still required.

Microsoft SharePoint If SharePoint is deployed on a single, standalone machine, only one (1) license is required. Otherwise, for a multi-server farm, consider the following for counting licenses required: •

One (1) license covers all front-end web servers, including load-balanced web servers.

•

One (1) license is needed for each SQL Server.

•

One (1) license is needed for each Index Server.

•

Do not exceed one (1) license per machine.

Microsoft Exchange


p. 20



•

If the Exchange server performs a mailbox role a license is required, regardless of the other roles it may perform.

•

If the Exchange server only performs a CAS role then a license is not required. The license key for an Exchange server performing a mailbox role can be used on this server.

•

A license is not required on an Exchange Edge Server or on an Exchange Hub Server, as these servers do not store data.

Microsoft Active Directory Services (ADS) •

Full database recovery of Active Directory Services (ADS) is included with the Standard Client license.

•

The Application & Database Pack license is only required to enable granular, object-level restores of ADS objects (users, groups, computers, etc.).

•

One (1) Application & Database Pack license is required for each Active Directory domain that requires granular, object-level restores of ADS objects.

Product Description

License

NetBackup Application & Database Pack

Per Tiered Server

Platforms: UNIX (e.g., AIX, HP-UX, Solaris SPARC) NetBackup Application & Database Pack

Per Tiered Server

Platforms: Windows, Linux, Solaris x64 Notes: •

Refer to Application and Database Agent Compatibility List for a list of all supported database and applications across platforms.

•

Refer to the NetBackup Hardware Tier Matrix on PartnerNet to determine the respective server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

NetBackup for SAP This agent allows customers to protect SAP environments, including SAP HANA. Integration with the SAPDBA administrative interface, along with the BR backup and recovery commands, provides a solid, SAP NetWeaver-centric data protection solution for customer specific configurations on the UNIX, Windows, and Linux platforms. Product Description

License

NetBackup for SAP

Per Tiered Server

Platforms: UNIX (e.g., AIX, HP-UX, Solaris SPARC) NetBackup for SAP

Per Tiered Server


p. 21



Platforms: Windows, Linux, Solaris x64 Notes: •

Refer to the NetBackup Hardware Tier Matrix on PartnerNet to determine the respective server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

Database and Application Support Matrix Database / Application

NetBackup Agent Support HP-UX PARISC

HP-UX IA64

IBM AIX

Red Hat

SUSE SLES

Microsoft Windows

Sun Solaris SPARC

Sun Solaris x86-64

NetBackup Client Encryption

NetBackup Snapshot Client

IBM DB2



















 - except for SUSE SLES and Solaris x86-64

IBM Informix







IBM Lotus Notes

Complementary Solutions







Microsoft Exchange Server Microsoft SharePoint Server Microsoft SQL Server Microsoft Active Directory































Oracle



















 - except for Solaris x86-64

SAP





















Sybase













Symantec Enterprise Vault





Notes:


p. 22



•

Please check the Application and Database Agent compatibility list for the most recent information.

•

Some applications are sensitive to clustering and thus need additional qualification. Agent support doesn’t imply agent support for a clustered version of the application.

NetBackup Servers There are two server licensing components: NetBackup Enterprise Server and NetBackup Server. NetBackup Enterprise Server includes the complete set of features while NetBackup Server provides a limited feature set. The clients, agents, and options are designed to work with both versions of NetBackup except for the NetBackup Enterprise Client, which is only functional with NetBackup Enterprise Server. Organizations that decide later to access more advanced features can easily upgrade to NetBackup Enterprise Server. New functionality is enabled by license key and doesn’t require any additional application upgrades.

NetBackup Enterprise Server Enterprise Server contains the code for both the Master and Media Server. NetBackup Master and Media Server pricing is based on the tier of the machine. The tier of the machine is determined by the number of installed processors on the physical machine. Product Description

License

NetBackup Enterprise Server, Master/ Media Server, UNIX (includes Solaris

Per Tiered Server

SPARC) NetBackup Enterprise Server, Master/Media Server, Windows, Linux, or Solaris

Per Tiered Server

x64 Notes: •


NetBackup Server Designed to be a more economical data protection solution for midsize environments, NetBackup Server is licensed per NetBackup domain. A NetBackup Server domain supports one backup server protecting multiple clients and NDMP NAS systems. Not all agents and options are supported with NetBackup Server (see previous section). Product Description

License

NetBackup Server, UNIX

Per Tiered Server

NetBackup Server, Windows, Linux, or Solaris x64

Per Tiered Server

Notes:


p. 23



•


•

For smaller customers (small- to mid-market) interested NetBackup Server on no greater than a Tier-2 type server, NetBackup Starter Packs are available. Please refer to the respective Pricing and Licensing guide section for more information.

NetBackup Enterprise Server and NetBackup Server Licensing Considerations Blade Servers NetBackup components (servers, clients, agents, and options) are licensed per physical system. Therefore, each blade server will require separate NetBackup licenses. NetBackup is not licensed per rack of servers.

Cluster Environments NetBackup licenses (servers, clients, agents, and options) are required for all nodes of a cluster. However, customers are entitled to install and use one additional copy of the licensed software per the conditions set forth in the Cold Disaster Recovery Licensing Policy. In most cases, this means that in an active-passive cluster only the active node is licensed. During a failover situation the licenses effectively transfer to the new active node. The Master/Media Server in a NetBackup Server (two tier) configuration is only supported in a clustered environment on Windows and using Veritas Cluster Server or Microsoft Cluster Server. In this case only one NetBackup Server license is required for the active node. However, NetBackup clients, agents, and options that are attached to a NetBackup Server are supported in a clustered environment using the same clustering combinations supported with NetBackup Enterprise Server. Refer to the NetBackup Cluster Compatibility List for a complete list of all NetBackup supported clustering products.

Disk-based Options Basic Disk Functionality (free) Basic disk backup in NetBackup is available at no additional charge and does not require an additional license. Basic disk backup can be used for backing up to a basic disk storage unit or for temporary staging of data before writing it to tape. Please take note that Storage Lifecycle Policies cannot be used with basic disk. Exception: Backups to any storage target that performs deduplication requires Data Protection Optimization Option licensed for the total number of front-end terabytes being protected.

NetBackup Data Protection Optimization Option (DPOO) NetBackup Data Protection Optimization Option is designed to provide a set of NetBackup features geared towards enhancing data protection by optimizing storage requirements, network bandwidth usage, impact on client systems etc. This is a license bundle that provides all the features listed below.

Enterprise Disk Option (EDO) Included


p. 24



Enterprise Disk Option has been discontinued in NetBackup 7.6. For customers using Standard licensing model, NetBackup Data Protection Optimization Option includes all of the features that were formerly available through Enterprise Disk Option, including Storage Life Cycle Policies, Media Server Load Balancing, Virtual Tape, and OpenStorage connectivity.

NetBackup Intelligent Deduplication Feature All intelligent deduplication features provided by NetBackup are part of the NetBackup Data Protection Optimization Option license. Both client- and target-based deduplication features are included. Starting in NetBackup 7.6, the NetBackup Data Protection Optimization Option replaced the NetBackup Deduplication Option. Customers who have NetBackup Deduplication Option from previous NetBackup versions are entitled to use the same quantity of the new Data Protection Optimization Option licenses at no additional cost in both standard and platform per-terabyte licensing models.

NetBackup Accelerator Feature The NetBackup Accelerator feature is included in the NetBackup Data Protection Optimization Option license. The NetBackup Accelerator feature requires sending backups to a disk pool that supports NetBackup Optimized Synthetics technology. A NetBackup intelligent deduplication pool, NetBackup Cloud-store pool or compatible OpenStorage pool is required, which is included with the Data Protection Optimization Add-on license.

NetBackup OpenStorage (OST) Feature The OpenStorage integration feature enables advanced access and control of qualified third-party intelligent disk devices (typically appliances). Hardware appliance vendors provide a software OST “plugin” that conforms to the NetBackup OpenStorage API and enables communication between NetBackup and the vendor device. These must be qualified by Symantec to be supported. The exact functionality offered by each vendor will vary based on what they have written into their OST plug-in. OST integration also enables NetBackup to utilize cloud storage offered by various cloud service providers such as Amazon, Rackspace, and AT&T. The cloud storage plug-in is installed on the NetBackup media server that connects to the cloud storage solution. An example of functionality provided by the OpenStorage feature is the integration with NetBackup through a popular feature called OpenStorage Optimized Duplication (Op-Dupe). With OpenStorage Optimized Duplication, NetBackup is able to manage and control the duplication of backups written to an OST device using the intelligent device’s native replication capabilities. Data moves directly between OST devices under NetBackup control. The NetBackup catalog remains aware of both the primary and remote backups stored on the OST devices. Backup retentions are maintained through the normal backup lifecycle process. OpenStorage also supports Optimized Synthetics, which is required for Accelerator. Check with the specific vendor to verify this feature is supported with their OST plug-in. OpenStorage integration includes the following OST partners: EMC Data Domain

IBM

Amazon Web Services

ExaGrid

NEC

Rackspace CloudFiles

FalconStor

HP

AT&T Synaptic Storage

Fujitsu

Quantum

Dell

GreenBytes

Sepaton

Hitachi


p. 25



Please check the Hardware Compatibility List for the latest list of storage partners with qualified OpenStorage plug-ins.

Auto Image Replication (AIR) Feature The Auto Image Replication feature is a part of the Storage Lifecycle Policies feature and requires the Data Protection Optimization Option license for both the source and target domains. Customers, under the Standard licensing policy, are required to purchase the applicable infrastructure licenses for the master and media servers in the source and target domains for using Auto Image Replication. Licensing for the target domain is required even if that domain is a dedicated Disaster Recovery domain. This is because the target domain master and media servers must be active at all times and are not in “idle” mode as mandated by the Cold Disaster Recovery policy. Data Protection Optimization Option licensing is based on front-end terabytes, so there is no additional cost for DPOO licenses at the target domain, however all other infrastructure licenses including servers, library tape drives, and shared storage option are required at the target domain. Note: If the Auto Image Replication target domain is a dedicated Disaster Recovery site then under the Platform Base licensing model there is no license charge for any of the target domain components. Auto Image Replication image volume is not included in FETB capacity sizing since a customer may have any number of copies of the protected data as needed, without incurring extra license charges. This is one of the benefits of the Platform Base license model.

NetBackup Virtual Tape Feature •

NetBackup Virtual Tape feature enables support for 3rd party virtual tape offerings.

•

Supports unlimited number of virtual tape drives.

•

Includes sharing of virtual tape drives; no SSO license required.

A list of NetBackup supported virtual tape libraries can be located on the NetBackup Hardware Compatibility Matrix.

Determining License Quantity You will need the following information to determine license quantity: •

Number of servers / systems to be protected.

•

Number of applications / databases and tier of machine on which each one runs.

•

Amount of front-end terabytes to be protected.

•

Estimated growth rate in source data.

Licensing for the NetBackup Data Protection Optimization Option is based on the amount of front-end data to be protected on source systems (front-end terabyte). If a media server is used as part of the configuration, a NetBackup Enterprise Server or NetBackup Server license is required.


p. 26



The use of NetBackup Accelerator with third-party OpenStorage devices requires that the OpenStorage partner provides a qualified plug-in. OST plug-ins are typically available asynchronously from the NetBackup release. Be sure to check that the OpenStorage device is qualified for NetBackup Accelerator support before quoting Data Protection Optimization Option for use with third party OpenStorage devices. Customers using third-party OpenStorage partner storage devices that have deduplication capabilities that want to take advantage of the NetBackup Accelerator performance advantages must license the NetBackup Data Protection Optimization Option.

Calculating Front-End Terabyte Capacity A front-end terabyte is defined as the total aggregate amount of data on clients or storage devices on which NetBackup is installed or for which NetBackup is used to provide backup functionality. The actual data to be protected is measured, not the capacity of storage on which it resides or the aggregate amount of data backed up to disk. Data is measured as the current largest aggregate full (or synthetic full) backup performed. A terabyte is defined as 1024 gigabytes. For example, a system with a 500GB hard drive holding 50GB of data to be protected would be measured as 50GB of Front End capacity. It is recommended that a growth rate should be factored into the front-end capacity estimate. For example, 50GB of data today + estimated growth of 20% a year (10 additional GBs by the end of the year) = 60 GB of front-end data to protect over the next year. Product Description

License

NetBackup Data Protection Optimization

Per 1 Front End TB

Notes: •

Customers who had purchased Enterprise Disk Option and had active maintenance were upgraded to Data Protection Optimization Option with the release of NetBackup 7.6.

•

Customers who had purchased Flexible Disk, Virtual Tape, or OpenStorage Options and had active maintenance were upgraded to Enterprise Disk in September 2008. Each customer received 1 Front-End TB of Enterprise Disk for every Virtual TB of Flexible Disk, Virtual Tape and OpenStorage. Enterprise Disk is no longer provided in pricelists; customers seeking to buy this are now required to buy the Data Protection Optimization Option.

NetBackup Replication Director Option NetBackup Replication Director Option provides unified, policy-based management of backups, snapshots and replication. Replication Director is licensed by front-end terabytes (FETB) being protected. One NetBackup Replication Director license is required for every front-end terabyte that is protected with array-based snapshots. Any number of replications is allowed since only front-end capacity is counted. Any related use of Snapshot Client capabilities is included in the licensing, and does not require an Enterprise Client license. Duplication of snapshots to disk or tape for backup or disaster recovery may require additional licenses, e.g. Library Based Tape Drive, DPOO (deduplication). Exception: Duplication to tape using the NDMP Option is included with Replication Director. Product Description

License


p. 27




Per 1 Front End TB

Notes: •

Please see the NetBackup Hardware Compatibility Matrix for a listing of supported primary storage systems and hardware snapshot technologies.

Tape-based Options NetBackup Library Based Tape Drive NetBackup support for physical tape drives controlled by a robotic library is licensed per physical tape drive; regardless of the manufacturer, type of device, or number of servers attached to the library. There is no charge for stand-alone, non-robotic tape drives directly attached to a NetBackup Master/Media Server or NetBackup Server. Refer to the Data Protection Optimization Option for licensing of virtual tape libraries (VTLs). Product Description

License


Per Robotic Controlled Tape Drive

Note: •

For an updated list of both supported tape drives and libraries, please refer to the NetBackup Hardware Compatibility Matrix.

NetBackup Shared Storage Option NetBackup Shared Storage Option dynamically shares individual tape drives, standalone or in a robotic tape library, among multiple NetBackup Media Servers and/or NDMP hosts (servers). These servers can be a NetBackup Master Server, NetBackup Media Server, or NetBackup SAN Media Server. NetBackup Shared Storage Option is licensed per shared tape drive, regardless of the manufacturer, type of device, or number of NetBackup Servers attached to the SAN. Sharing of each physical tape drive among NetBackup Media Servers and/or NDMP hosts (servers) requires an SSO license for that tape drive. The NetBackup Shared Storage Option license is in addition to any required NetBackup Library Based Tape Drive licenses. If the shared tape drive is not included in a tape library, then only a Shared Storage Option license is required. The Shared Storage Option is not needed when used with the NetBackup Virtual Tape Option (included in Data Protection Optimization Option). Product Description

License


Per Shared Drive

Notes: •

Shared Storage Option maintains an “open” support policy for all SAN equipment. To ensure reliability and performance, all servers must recognize the drives, via the SAN, before installation of NetBackup software.


p. 28



NetBackup Vault Option NetBackup Vault requires a license for each physical tape drive in physical tape libraries used as the source or destination for Vaulting. NetBackup Vault is licensed per NetBackup Storage Domain (i.e. one NetBackup Enterprise Master Server or NetBackup Server) and includes four NetBackup Vault physical tape drive licenses. If more than four physical tape drives are used in the libraries for deduplication purposes, a NetBackup Vault Additional Drive license would be required for each drive. A NetBackup Vault Unlimited Drive license provides support for unrestricted number of drives per NetBackup Storage Domain (recommended if the library has more than 24 drives). The Storage Lifecycle Policy feature (part of Data Protection Optimization Option) can be used for duplicating backup images from one tape library to another one, instead of using NetBackup Vault for duplication. If this is done, only the physical tape drives in the library ejecting tapes to be sent off-site and managed by NetBackup Vault would require NetBackup Vault tape drive licenses. •

The unlimited drive SKU includes the base NetBackup Vault license.

•

ALL physical tape drives in a library used for vaulting require a NetBackup Vault license.

When a VTL is the primary NetBackup storage and a customer wishes to run a duplication job to physical tape for offsite storage, the customer must have an appropriate tape drive licenses. NetBackup Vault Additional Drive licenses are not required when only one copy of the backup is being created and vaulted. Product Description

License

NetBackup Vault Base

Per Master Server / Server and (4) Physical Tape Drives

NetBackup Vault Additional Drive

Per Additional Physical Tape Drive in Vault Library

NetBackup Vault Unlimited Drives (w/ Base)

Per Master Server / Server (Storage Domain)

Note: •

Licensing 24 physical tape drives for NetBackup Vault is equal to the price of the Unlimited Drives license. Therefore, it is recommended to sell the NetBackup Vault Unlimited Drive license if the customer has over 24 physical tape drives that will be used for vaulting purposes.

Management Options NetBackup OpsCenter Analytics Option There are two packages of OpsCenter: Standard and Analytics. The Standard OpsCenter functionality and reports are included with all NetBackup licensing. The customer is able to deploy OpsCenter within their environment as needed. The base OpsCenter product and applicable support is available for customers who have a valid NetBackup license and corresponding support contract. No support will be provided customer without a valid NetBackup license.


p. 29



OpsCenter Analytics Option is builds on the OpsCenter standard features. OpsCenter Analytics enables advanced reporting capabilities such as a custom report builder and the ability to write custom SQL queries on the OpsCenter database. Furthermore, OpsCenter Analytics enables customer to access the entire history of their backup information. The base OpsCenter product limits customers to a 60-day window into their backup history.

Determining License Quantity An OpsCenter Analytics license is required for every physical client with an active backup policy. The client count should include all hosts which may include master and media servers as well if they are being backed up. The rule of thumb is that if you are backing it up, you need an OpsCenter Analytics client to report on it. Product Description

License

OpsCenter Analytics

Per Client

Note: •

Please refer to the latest Operating System Compatibility List for supported platforms and web browsers.

NetBackup Search Option NetBackup Search Option provides the ability to search and hold information across the entire backup environment while reducing the associated costs and time requirements of responding to legal requests on backup data. NetBackup Search uses an indexing facility to indexes the NetBackup catalog metadata and allow users to quickly find file related information.

Determining License Quantity NetBackup Search license is required for every client that can be searched. Searchable clients are identified by OpsCenter using the data collection process across multiple NetBackup domains. All identified searchable clients must be licensed. This licensed count from the license key (license limit) is reconciled against the clients indexed (current usage) and is displayed in the Search and Hold tab in OpsCenter. The following are data types NetBackup can search: •

All Windows based file systems including VMware & Hyper-V backups.

•

All Unix/Linux based file systems including VMware & Hyper-V backups.

The NetBackup Search license includes NetBackup OpsCenter Analytics. A cross-grade SKU is available for current OpsCenter Analytics customers who would like to utilize the value of their OpsCenter licenses towards the purchase of NetBackup Search. Product Description

License

NetBackup Search

Per Client

Note:


p. 30



•

Please refer to the latest Operating System Compatibility List for supported platforms and web browsers.

Other Options NetBackup for NDMP Option NetBackup for NDMP provides reliable, high-performing backup and recovery services to tape or disk for NDMP-enabled devices. One NetBackup for NDMP license is required for each NDMP-enabled NAS (network attached storage) device requiring protection. NetBackup Enterprise Server and NetBackup Server can scale to protect an unlimited number of NDMP-enabled NAS devices. Some NDMP devices have multiple heads (sometimes called data movers or controllers). This is taken into account in the tier listing. Please refer to the examples and notes for additional information. Licensing is per NDMP NAS (host) regardless of the NDMP backup method (local, 3-way, or remote NDMP). For example, if a customer has 5 NDMP-enabled NAS devices that require backup or restore services from NetBackup, 5 NetBackup for NDMP licenses would be required. A small number of tape libraries also implement NDMP (use of this capability was more common prior to NetBackup adding SSO support for NDMP in NetBackup 6.0) and these also require a NDMP license. When NDMP is only used for duplication of backup images, such as with the VTL direct-to-tape or OST to tape, there is no need to purchase a NDMP license as that NDMP functionality is already enabled within NetBackup. Product Description

License

NetBackup for NDMP

Per Tiered NAS Device

Note: •

For an updated list of supported NDMP devices, please refer to the NetBackup Hardware Compatibility Matrix.

•

To determine the tier of a NAS device, please refer to the Hardware Tier Guide on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.

NetBackup Media Server Encryption Option (MSEO) The NetBackup Media Server Encryption Option consists of two purchased license components. The first is the Key Management Server for centralized and secure key management. One Key Management Server is required. The second component is the media server encryption license(s). One Media Server license is required for each NetBackup Media or SAN media server which will encrypt data. Product Description

License

Media Server Encryption Option Key Management Server

Per Server

Media Server Encryption Option for Enterprise Server, Windows / Linux

Per Tiered Server


p. 31



Product Description

License

Media Server Encryption Option for Enterprise Server, UNIX

Per Tiered Server

Media Server Encryption Option for SAN Media Server (Enterprise Client), Windows / Linux

Per Tiered Server

Media Server Encryption Option for SAN Media Server (Enterprise Client), UNIX

Per Tiered Server

Notes: •


NetBackup Starter Packs NetBackup Starter Packs are cost effective software packages designed to meet the backup and recovery needs of midsize, heterogeneous environments. Including support for a NetBackup Server, library hosted tape drive, up to two Application and Database Packs for Windows, and five to forty clients, the NetBackup Starter Pack enables an easy to deploy, high performance backup and recovery experience right out-of-the-box. Organizations with growing data protection needs, or who require online database protection and off-site tape management, can scale their NetBackup Starter Pack configuration with additional NetBackup clients, Application and Database Pack, and other options. Starter Pack – 5 Client

Starter Pack – 20 Client

Starter Pack – 40 Client

5 clients (any OS)

20 clients (any OS)

40 clients (any OS)

1 NetBackup Server (any OS, up to tier 2)



1 tape drive license

1 tape drive license

2 tape drives licenses

2 windows App & DB Pack (up to tier 2)

3 windows App & DB Pack (up to tier 2)

Notes: •

The individual components included in the Starter Pack cannot be cross-graded to higher functioning products. For example, a NetBackup Server license in the Starter Pack cannot be upgraded to NetBackup Enterprise Server.

•

These starter packs area also available for purchase online at Symantec.com.

Licensing Virtual Machines under the Standard Model All methods of virtual machine (VM) backup are included in the Standard Licensing model which includes: •

NetBackup for VMware


p. 32



•

NetBackup for Hyper-V

•

Any NetBackup client or agent within a VM

•

Any other supported backup method of a VM

The guidelines for licensing virtual environments are, in summary: •

The license platform is determined by the physical host on which the Virtual Machines (VM) reside. For example, Hyper-V, VMware, XenServer hosts are x86, while a Solaris SPARC LDOM host is UNIX.

•

The license tier is determined by the physical host system as documented in the HW tier appendix. The VM configurations do not apply.

•

When a protected VM is copied, moved, or otherwise transferred between physical hosts, each participating physical host must be licensed, e.g. clustering, load-balancing, replication, etc.

Virtual Machine Licensing Overview License

Need

Details

Enterprise Client

Require either

One Enterprise Client license for each physical host when one or more resident VMs are protected by any of:

Enterprise or Standard Client

Standard Client

Require either Enterprise or Standard Client

•

NetBackup for VMware

•


•

NetBackup Enterprise Client in the VM

Using “in the guest” protection hypervisor support, i.e. not using specific NetBackup virtualization integration (V-Ray). One Standard Client license for each physical host, when one or more resident VMs are protected in any way by NetBackup. For standard clients, LPARs are not relevant. •

VMware

•

MS Hyper-V

•

Citrix XenServer

•

Linux KVM

•

Oracle VM environments

•

Other hypervisor or virtualization environments


p. 33



License

Need

Details

Application and Database Pack

Optional

One license for each physical host when one or more resident VMs are protected by any of: •

NetBackup agent in the VM (excluding NetBackup for SAP)

•

NetBackup for VMware “application protection” feature for Microsoft Exchange, SharePoint, or SQL Server

For example, a single physical host running multiple virtual machines including Exchange and SQL Server would require one (1) Application and Database Pack license to cover all Exchange and SQL Server instances on the physical host, regardless of how many VMs may be running these two applications. Refer to the Application and Database Pack licensing for more information. SAP

Optional

One SAP agent license for each physical host when one or more resident VMs are protected by: •

NetBackup for SAP agent in the VM

Refer to the NetBackup for SAP licensing for more information. Enterprise Server

Optional

One server license for each physical host when either: •

The physical host also acts as a NetBackup server, e.g. Windows Hyper-V server acting as a media server.

•

One or more resident VMs act as a media server or master server, e.g. a disk media server and/or a master server in a VM.

Refer to the Enterprise Server licensing for more information. When deploying one or more off-host clients (i.e. proxy system) exclusively for VM backups, they do not require a separate client license. For example: •

An off-host Windows client (backup host) exclusively for NetBackup for VMware or NetBackup for Hyper-V.

•

A VM Windows client (hotadd transport) exclusively for NetBackup for VMware.

•

An off-host client exclusively for backup of shared VM volume, e.g. VMware RDM disk, Hyper-V pass-thru disk.

IBM Logical Partitions (LPAR) When using IBM logical partitions on zSeries (zSeries LPARs) for host virtualization, each LPAR must be licensed as a separate physical host, and each IFL (Integrated Facility for Linux) assigned to the LPAR must be licensed for the corresponding Tier (1-4), i.e. each IFL is considered to be a Linux processor socket on the host LPAR. For IFLs, one Standard Client license per IFL is the requirement.


p. 34



Please refer to the NetBackup Hardware Tier Matrix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section. NetBackup client support for Red Hat Linux and SUSE Linux on IBM’s zSeries is licensed per IFL or per virtual machine. Specifically, AIX LPAR follows the general virtualization licensing; license at the physical server (e.g. license for the ESX server and one license for any application/DB being protected). For zSeries LPARs, apply the applicable tiering (NetBackup Hardware Tier Matrix).

Licensing NetBackup Clients/Agents within the VM (legacy backup method) This is the most straightforward method of virtual machine backups. Backup data is transferred from the guest VM to the NetBackup server over the LAN. When running a database application within a VM, it is recommended to use the associated NetBackup agent within the VM. When using a NetBackup client in one or more guest VMs, only one client license (Standard or Enterprise) is required for the entire physical host regardless of the number of VMs. When using a NetBackup database/application agent in one or more guest VMs, only one Application & Database Pack license or SAP agent license is required per host server, regardless of how many VMs may be running a particular database or application, and regardless of how many application instances are running.

Licensing NetBackup VMware Integration (agentless backup) One (1) Enterprise Client license is required for each VMware host (ESXi server). If the VMware host will also be used as a media server, a NetBackup Enterprise Server license is required in addition to the Enterprise Client license. The NetBackup Windows client (backup host) can be deployed as a VM on the VMware ESX server, eliminating the off-host backup advantages. This can be done when the deployment of a physical backup server is not possible. If the backup host VM is also a NetBackup Server, then an Enterprise Server license is still required. In a VMware cluster, any/only VMware hosts (cluster nodes) that contain virtual machines protected by NetBackup require an Enterprise Client license. Also, licensing must account for any migration of VMs between nodes. In other words, if a set of cluster nodes are used to load-balance VMs, all nodes that participate must be licensed.

Licensing NetBackup Hyper-V Integration (agentless backup) One (1) Enterprise Client license is required for each Hyper-V host. If the Hyper-V host will also be used as a media server, a NetBackup Enterprise Server license is required in addition to the Enterprise Client license. Performing an off-host backup of a Hyper-V VM snapshot requires that the NetBackup Windows client be installed on both the Hyper-V host and the off-host Windows client. However, for consistency with NetBackup for VMware licensing practices, the off-host capability is included in the Enterprise Client license of the Hyper-V host. Also, for Hyper-V clusters, any/only Hyper-V hosts (cluster nodes) that contain virtual machines protected by NetBackup require an Enterprise Client license. Also, licensing must account for any migration of VMs between nodes. In other words, if a set of cluster nodes are used to load-balance VMs, all nodes that participate must be licensed.

Licensing Cloud-based Workloads under the Standard Model NetBackup can be used to backup data residing on IaaS web services like Amazon EC2. In cases where the physical characteristics of a cloud system or workload are not measurable, the logical instance should be treated as a physical system for licensing purposes. The number of virtual CPUs should be used to determine the tier of a cloud system.

Cloud Server Tier Definition

Virtual CPUs


p. 35



Tier

WLS

UNIX

1

1

1 to 2

2

2 to 3

3 to 4

3

4 to 7

5 to 12

4

8+

13 +

Migrating Between Standard and Platform Base Licensing Models Customers may migrate between the Standard and Platform Base licensing models if they wish. Licenses are migrated using a “list-for-list” methodology. Maintenance is converted using a “list-for-list” methodology with pro-rating for any portion of the maintenance that has been “consumed”. Customers will receive credit for any unused maintenance and it will be applied to the required purchase of one (1) year of Essential maintenance. Once license and maintenance migration value is determined, it will be subtracted from the cost of NetBackup Platform Base licenses and maintenance.

Considerations in a License Model Migration or Conversion •

Customers can convert between licensing models at any time.

•

Customers are required to purchase one year of Essential Maintenance.

•

One conversion back to the Standard model from the Platform Base model is free within the first two (2) years though there may be additional license or maintenance required for their environment which would not be free. After two years there is a 15% license conversion fee.

Migration Process 1.

Symantec Sales Representative contacts Symantec Regional Sales Operations and provides the customer’s current install base record.

2.

Symantec Regional Sales Operations will determine license migration credit using the Migration Tool and provide it to the Sales Representative.

3.

Symantec Sales Representative will generate a quote based on the migration credit and the required quantity and type of licenses.

Note: Refer to the NetBackup Platform Licensing website for further details and links to all documents needs to perform the migrations.

NetBackup Appliance Licensing NetBackup appliances run NetBackup software on performance-optimized hardware to create a single turnkey solution for backup, deduplication, and storage.

NetBackup Appliance Product Overview NetBackup appliances enable efficient, storage-optimized data protection for the data center, remote office and virtual environments. •

Simple–Easy to install, configure, and use.


p. 36



•

Scalable–Modular capacity depending on data center needs.

•

Flexible–Source or target deduplication, a solution for the data center, remote office/branch office and virtual machine backups.

•

Reliable–enterprise-class hardware and software.

Key Features NetBackup installed on NetBackup appliance shares many common features with software-only deployment, simplifying the design, deployment, upgrade, maintenance, and refresh of NetBackup systems: •

Installs in minutes.

•

Intelligent end-to-end deduplication for physical and virtual environments.

•

Dedupe everywhere; at source, at backup server, or at target.

•

Bandwidth efficient, built-in, secure disk-to-disk replication for disaster recovery readiness.

•

Tape support for long term data retention.

•

Replicate securely to any number of targets.

•

Hardware monitoring with call home feature.

•

WAN optimization to improve performance over low bandwidth connections.

NetBackup Appliance Product Families Symantec's NetBackup appliance family consists of two series: •

NetBackup 5200 series–fully integrated backup appliance with deduplication that can be deployed as a master server, media server, or both for a NetBackup domain.

•

NetBackup 5000 series–a scalable, global deduplication appliance deployed as backup storage for a NetBackup domain.

NetBackup Appliance Licensing Overview NetBackup Appliance Hardware and Maintenance NetBackup appliances are sold per physical appliance bundled with either 12 months or 36 months maintenance contracts. NetBackup software is not included with a NetBackup appliance and must be licensed separately. Customers may either purchase new NetBackup software licenses or transfer existing NetBackup software licenses to a NetBackup appliance.


p. 37



NetBackup Appliance Requirements for Platform Base Licensing Model NetBackup customers on the Platform Base licensing model must license the Platform Base per Front-End Terabyte (FETB) based on the amount of source data protected by the NetBackup appliance, or leverage existing Platform Base license entitlement for deployment on the NetBackup appliance. Since the Data Protection Optimization Add-on (DPOA) is now included in the Platform Base with the NetBackup 7.6 release, no additional licenses are required for customers on the Platform Base model.

NetBackup Appliance Requirements for Standard Licensing Model NetBackup customers on the Standard licensing model must license the minimum software requirements listed below depending on the NetBackup appliance series purchased:

•

•

NetBackup 5200 series

o

NetBackup Enterprise Server, Tier 2 Win/Lin/Solx64 (per master/media server).

o

NetBackup Data Protection Optimization Option (per FETB of data deduplicated or used with Advanced Disk).

o

Other components as required (clients, agents, and options).

NetBackup 5000 series

o

NetBackup Server or Enterprise Server (per master/media server).

o

NetBackup Data Protection Optimization Option (per FETB of data deduplicated).

o

Other components as required (clients, agents, and options).

Notes: •

Since back-end data is not metered on either NetBackup software licensing model, any number of backup copies can be created, duplicated, or replicated without incurring additional software license cost, and NetBackup appliance customers only need to purchase the NetBackup appliance hardware and maintenance required for the replicated site.

•

Customers who had previously purchased Enterprise Disk Option and had active maintenance were upgraded to Data Protection Optimization Option with the release of NetBackup 7.6.

•

NetBackup Platform Base – NDMP Edition is available for data backed up using NDMP or Replication Director (typically data that resides on certain storage systems such as NetApp). Functionality is limited to NDMP policies.

Cold Disaster Recovery Licensing Policy Customers are entitled to install and use one additional copy of the licensed software as a Cold Disaster Recovery License on a Cold Disaster Recovery Equipment located at a Cold Disaster Recovery Site as part of a cluster of production servers. The requirements for such installation and use are: •

The product, product version and duration of the Cold Disaster Recovery license and the underlying production license of the must be identical.

•

The right to use the Cold Disaster Recovery Licenses will automatically terminate if the customers fails to stay current on maintenance for the underlying licensed software.


p. 38



•

With the exception of Failover Readiness Testing, for up to twelve days per calendar year, the Cold Disaster Recovery Licenses cannot be used simultaneously with the production licenses.

•

The Cold Disaster Recovery Equipment on which Cold Disaster Recovery Licenses are deployed must be turned off or remain idle except for: use in the case of an actual Disaster or as part of a test; or use in the case when a production server in a cluster of servers fails and production work is “failed-over” to a designated cold or idle server that is part of the cluster.

•

In the event of an actual Disaster, the Cold Disaster Recovery License may be used in production for a period of up to ninety successive calendar days. At the conclusion of such period, if the production site has not been restored, the customer must request Symantec in writing for a transfer of the production license to the Disaster Recovery Site in accordance with Symantec’s then-current transfer policies. Fees may be applicable to any such transfers.

“Cold Disaster Recovery Equipment” means a server, processor or device that has the Cold Disaster Recovery license installed and configured but is either turn-off or is idle. An idle or ”passive” mode and configuration refers to the server in a high availability cluster that has database and/or applications installed, but are not servicing user transactions or query workloads during periods of normal operation. “Cold Disaster Recovery License” means a copy of the licensed software deployed on Cold Disaster Recovery Equipment granted by Symantec for the sole purpose of use by a customer in accordance with the requirements described above in the event of a Disaster.

Upgrades and Cross-grades

Version Upgrades When a new version of NetBackup is released, customers on active maintenance contracts are entitled to upgrade their respective NetBackup licenses to the new version. This is called a version upgrade.

Version Upgrade Process Current customers receive an automatic notification email and letter that announces the availability of a new version and provides the serial number needed to register at the Customer Care License Portal. Customer Care should be able to help customers who did not receive this notification. The preferred download method from FileConnect is the managed download. This is the better option because the download can resume if interrupted. The http download will restart the download process. If your customer has any issues generating their license keys at the License Portal please pro-actively help by working with customer care. The NetBackup business team substantially streamlined NetBackup 7.6 licensing so your customer may likely have questions.

New Entitlement Mappings for NetBackup 7.6 With the release of NetBackup 7.6, certain options have been discontinued and replaced by other options or entitlements. In the Standard licensing model, Data Protection Optimization Option (DPOO) replaces the Enterprise Disk Option (EDO). Customers who have EDO from previous NetBackup versions are entitled to use the same quantity of the DPOO licenses. The same goes for the NetBackup Infrastructure SKUs, which are now mapped to the Platform Base – Complete Edition SKUs. In the Platform Base licensing model, Data Protection Optimization Add-on has been discontinued and included in the Platform Base license at no additional cost, in both Complete and NDMP Editions. Below is a table of the entitlement mappings for customers upgrading from 7.5 to 7.6.

NetBackup 7.5 Product or Option

NetBackup 7.6 Entitlement


p. 39



NetBackup Platform Real Time Add-on

N/A

NetBackup Enterprise Disk

NetBackup Data Protection Optimization Option

NetBackup Enterprise Infrastructure


NetBackup Premium Infrastructure


NetBackup Standard Infrastructure


NetBackup Data Protection Optimization Add-on

Included with NetBackup Platform Base (both editions)

Entitlement Mapping History CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION

NETBACKUP CLIENTS NetBackup PureDisk Standard Client 6.6 XPLAT

NetBackup PureDisk Standard Client 6.5 XPLAT NetBackup Client Protect Server 6.0 LNX NetBackup Client Protect Server 6.0 LNX Netware

NetBackup Standard Client 7.6 XPLAT

NetBackup Standard Client 7.0 XPLAT

NetBackup Client Protect Server 6.0 UNX NetBackup Standard Client 6.5 XPLAT NetBackup Client Protect Server 6.0 WIN NetBackup Client Protect Server 6.0 XPLAT

NetBackup Client Protect Workstation 6.0 LNX NetBackup Workstation Client 6.5 XPLAT NetBackup BareMetal Restore 6.0 LNX Functionality included in NetBackup

Functionality included in NetBackup Standard

Functionality included in NetBackup

Standard Client

Client

Standard Client

NetBackup BareMetal Restore 6.0 UNX NetBackup BareMetal Restore 6.0 WIN NetBackup BareMetal Restore 6.0 XPLAT


p. 40



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION

Functionality included in NetBackup

NetBackup Encryption Option Protect Workstation

Workstation Client

6.0 XPLAT NetBackup Enterprise Server Advanced Client 6.0

NetBackup Enterprise Client 7.6 UNX



UNX NetBackup Server SAN Media Server 6.0 UNX NetBackup Enterprise Server Advanced Client 6.0

NetBackup Enterprise Client 6.5 LNX

LNX NetBackup Server SAN Media Server 6.0 LNX

NetBackup Enterprise Client 7.6

NetBackup Enterprise Client 7.0

WIN/LNX/SOLX64

WIN/LNX/SOLX64

NetBackup Enterprise Server Advanced Client 6.0 NetBackup Enterprise Client 6.5 WIN

WIN NetBackup Server SAN Media Server 6.0 WIN

NetBackup Enterprise Client 6.5 SOL X64 NETBACKUP APPLICATION AND DATABASE NetBackup PureDisk Client Application and Database Pack 6.6 UNX NetBackup DB2 Agent 6.0 UNX NetBackup Client Application and Database

NetBackup Client Application and Database

Pack 7.6 UNX

Pack 7.0 UNX

NetBackup Informix Agent 6.0 UNX NetBackup Client Application and Database Pack 6.5 UNX

NetBackup Lotus Notes Agent 6.0 UNX NetBackup Oracle Agent 6.0 UNX NetBackup Sybase Agent 6.0 UNX



Pack 7.6 WIN/LNX/SOLX64


NetBackup PureDisk Client Application and

NetBackup PureDisk Client Application and

Database Pack 6.6 WIN

Database Pack 6.5 WIN


NetBackup Sybase Agent 6.0 LNX


p. 41



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION

Pack 6.5 LNX

NetBackup DB2 Agent 6.0 LNX NetBackup Lotus Notes Agent 6.0 LNX NetBackup Oracle Agent 6.0 LNX NetBackup Exchange Agent 6.0 WIN NetBackup Lotus Notes Agent 6.0 WIN NetBackup Oracle Agent 6.0 WIN

NetBackup Client Application and Database Pack 6.5 WIN

NetBackup SharePoint Portal Agent 6.0 WIN NetBackup SQL Agent 6.0 NetBackup Sybase Agent 6.0 WIN NetBackup DB2 Agent 6.0 WIN

NetBackup Client Application and Database Pack 6.5 SOL X64 NetBackup SAP Agent 7.6 UNIX

NetBackup SAP Agent 7.6 WIN/LNX/SOLX64

NetBackup SAP Agent 7.0 UNIX

NetBackup SAP Agent 7.0 WIN/LNX/SOLX64

NetBackup SAP Agent 6.5 UNX

NetBackup SAP Agent 6.0 UNX

NetBackup SAP Agent 6.5 LNX

NetBackup SAP Agent 6.0 LNX

NetBackup SAP Agent 6.5 WIN

NetBackup SAP Agent 6.0 WIN

NetBackup SAP Agent 6.5 SOL X64 CORE INFRASTRUCTURE NetBackup Server 7.6 UNX

NetBackup Server 7.6 WIN/LNX/SOLX64

NetBackup Server 7.0 UNX



NetBackup Server 6.5 LNX

NetBackup Server 6.0 LNX

NetBackup Server 6.5 WIN

NetBackup Server 6.0 WIN

NetBackup Server 7.0 WIN/LNX/SOLX64


p. 42



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION

NetBackup Server 6.5 SOL X64 NetBackup Enterprise Server 7.6 UNX

NetBackup Enterprise Server 7.0 UNX

NetBackup Enterprise Server 7.6

NetBackup Enterprise Server 7.0

WIN/LNX/SOLX64

WIN/LNX/SOLX64

NetBackup Server Enterprise Server 6.5 UNX

NetBackup Enterprise Server 6.0 UNX

NetBackup Server Enterprise Server 6.5 LNX

NetBackup Enterprise Server 6.0 LNX

NetBackup Server Enterprise Server 6.5 WIN

NetBackup Enterprise Server 6.0 WIN

NetBackup Server Enterprise Server 6.5 SOL X64 TAPE INFRASCTURE COMPONENTS NetBackup Option Library Based Tape Drive

NetBackup Option Library Based Tape Drive 7.0

NetBackup Option Library Based Tape Drive

NetBackup Option Library Based Tape Drive 6.0

7.6 XPLAT

XPLAT

6.5 XPLAT

XPLAT

NetBackup Option Shared Storage Option

NetBackup Option Shared Storage Option 7.0

NetBackup Option Shared Storage Option

NetBackup Option Shared Storage Option 6.0

7.6 XPLAT

XPLAT

for Tape 6.5 XPLAT

XPLAT

NetBackup Option Vault Additional Drive 7.6



NetBackup Option Vault 6.0 XPLAT Additional

XPLAT

XPLAT

XPLAT

Drive

NetBackup Option Vault Base 7.6 XPLAT



NetBackup Option Vault 6.0 XPLAT Base

NetBackup Option Vault Unlimited Base 7.6



XPLAT

XPLAT

XPLAT

NetBackup Option Vault 6.0 XPLAT Unlimited Base

DISK-BASED INFRASRUCTURE COMPONENTS NetBackup Standard Disk 6.5 XPLAT Per NetBackup Data Protection Optimization Option 7.6 XPLAT 1 Front End TBYTE

Front End TBYTE NetBackup Enterprise Disk 7.5 XPLAT 1 Front End TBYTE

NetBackup Enterprise Disk 7.0 XPLAT 1 Front End TBYTE

NetBackup Option Flexible Disk Option 6.5 XPLAT NetBackup Enterprise Disk 6.5 XPLAT Per Front End TBYTE

1 TBYTE Virtual Capacity NetBackup Option OpenStorage Disk Option 6.5 XPLAT 1 TBYTE Virtual Capacity


p. 43



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION NetBackup Option Virtual Tape 6.5 XPLAT 1 TBYTE Virtual Capacity NetBackup Option Disk Optimization 6.0 XPLAT Usable Disk Capacity 1 TBYTE NetBackup Option 6.0 XPLAT Virtual Tape Option 1TB Usable Disk Capacity

NetBackup Data Protection Optimization

NetBackup Deduplication Option 7.0 XPLAT 1

NetBackup PureDisk 6.6 XPLAT 1 Front End

NetBackup PureDisk 6.5 XPLAT 1 TBYTE Front

Option 7.6 XPLAT 1 Front End TBYTE

Front End TBYTE

TBYTE

End Capacity

NetBackup RealTime Protection 6.5 XPLAT 1


per TB Front End Capacity

TBYTE Front End Capacity

EOL

RealTime 7.5 XPLAT 1 Front End TBYTE no longer available

RealTime 7.0 XPLAT 1 Front End TBYTE

OTHER INFRASTRUCTURE COMPONENTS NetBackup Option NDMP 7.6 XPLAT

NetBackup Option NDMP 7.0 XPLAT

NetBackup Option NDMP Option 6.5 XPLAT

NetBackup Option NDMP Option 6.0 XPLAT

NetBackup Media Server Encryption Option

NetBackup Media Server Encryption Option Key


NetBackup Media Server Encryption Option Key

Key Management Server 7.6 XPLAT

Management Server 6.1 XPLAT

Key Management Server 6.1 XPLAT

Management Server 6.0 XPLAT


NetBackup Media Server Encryption Option for



for Enterprise Server 7.6 UNX

Enterprise Server 6.1 UNX

for Enterprise Server 6.1 UNX

Enterprise Server 6.0 UNX





for Enterprise Server 7.6 WIN/LNX/SOLX64

Enterprise Server 6.1 WIN/LNX/SOLX64

for Enterprise Server 6.1 XPLAT

Enterprise Server 6.0 WINDOWS / LINUX




NETBACKUP MEDIA SERVER ENCRYPTION

for SAN Media Server 7.6 UNX

SANMedia Server 6.1 UNX

for SANMedia Server 6.1 UNX

OPTION FOR SANMEDIA SERVER 6.0 UNX





for SAN Media Server 7.6 WIN/LNX/SOLX64

SANMedia Server 6.1 WIN/LNX/SOLX64

for SANMedia Server 6.1 XPLAT

SANMedia Server 6.0 WINDOWS / LINUX

NetBackup Search Option XPLAT 7.6

N/A

NETBACKUP PER TERABYTE LICENSING


p. 44



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

NetBackup Platform Base – Complete

NetBackup Platform Base 7.0 XPLAT 1 Front End

NetBackup Enterprise Capacity 6.5 XPLAT

Edition 7.6 XPLAT 1 Front End TBYTE

TBYTE

Per Front End TB

NetBackup Platform Base – NDMP Edition 7.6 XPLAT 1 Front End TBYTE

EOL

NetBackup Platform RealTime Add-on 7.5 XPLAT 1 Front End TBYTE

Included with Platform Base 7.6 (both editions)

NetBackup Platform Data Protection Optimization Addon 7.5 XPLAT 1 Front End TBYTE

PRIOR VERSION

N/A

NetBackup Platform RealTime Add-on 7.0

NetBackup Enterprise Capacity RealTime

XPLAT 1 Front End TBYTE

Add-on 6.5 XPLAT Per Front End TB

NetBackup Platform Deduplication Option Add-

NetBackup Enterprise Capacity PureDisk

NetBackup Enterprise Capacity PureDisk Add-on

on 7.0 XPLAT 1 Front End TBYTE

Add-on 6.6 XPLAT 1 Front End TBYTE

6.5 XPLAT Per Front End TB

OpsCenter Analytics 7.0 XPLAT

Backup Reporter 6.6 XPLAT

Backup Reporter 6.5 XPLAT

OpsCenter Analytics for Enterprise Vault 7.0

Backup Reporter for Enterprise Vault 6.6

OPSCENTER ANALYTICS OpsCenter Analytics 7.6 XPLAT

EOL


NETBACKUP STARTER PACKS NetBackup Server and 5 Std Client Starter

NetBackup Server and 5 Std Client Starter Pack

Pack 7.6 UNX

7.0 UNX

NetBackup 6.5 UNX Server and 5 Client

NetBackup 6.0 UNX Server and 5 Client Starter

Starter Pack

Pack

NetBackup Server Pack 6.0 UNX

NetBackup Server and 5 Std Client Starter


NetBackup 6.5 LNX Server and 5 Client


7.0 WIN/LNX/SOLX64

Starter Pack

NetBackup Starter Pack UNIX 6.0 NetBackup 6.0 LNX Server and 5 Client Starter Pack NetBackup Server Pack 6.0 LNX


p. 45



CURRENT VERSION

PRIOR VERSION

PRIOR VERSION

PRIOR VERSION



NetBackup 6.5 WIN Server and 5 Client

NetBackup Starter Pack LINUX 6.0

Pack 7.6 UNX

7.0 UNX

Starter Pack NetBackup 6.0 WIN Server and 5 Client Starter Pack NetBackup 6.5 WIN Server and 5 Client Starter Pack NetBackup 6.5 SOL X64 Server and 5 Client

NetBackup Server Pack 6.0 WIN NetBackup Starter Pack WIN 6.0

Starter Pack NetBackup 6.5 UNX Server and 20 Client


Starter Pack

Pack




NetBackup 6.0 LNX Server and 20 Client Starter


7.0 WIN/LNX/SOLX64

Starter Pack

Pack


NetBackup Client Protect Server 6.0 XPLAT 20

Starter Pack

Client

NetBackup 6.5 WIN Server and 20 Client Starter Pack NetBackup Server and 40 Std Client Starter


Pack 7.6 UNX

7.0 UNX

NetBackup 6.0 WIN Server and 20 Client Starter Pack

NetBackup 6.5 SOL X64 Server and 20 Client Starter Pack

NetBackup 6.5 UNX Server and 40 Client


Starter Pack

Pack




NetBackup 6.0 LNX Server and 40 Client Starter


7.0 WIN/LNX/SOLX64

Starter Pack

Pack


NetBackup 6.0 WIN Server and 40 Client Starter

Starter Pack

Pack


p. 46



CURRENT VERSION

PRIOR VERSION

EOL PRODUCTS

PRIOR VERSION

PRIOR VERSION

NetBackup 6.5 SOL X64 Server and 40 Client Starter Pack NetBackup Standard Disk 6.5 XPLAT Per Front End TBYTE NetBackup Option Flexible Disk Option 6.5 XPLAT 1 TBYTE Virtual Capacity

NetBackup Data Protection Optimization Option 7.6 XPLAT 1 Front End TBYTE


NetBackup Option OpenStorage Disk Option 6.5 XPLAT 1 TBYTE Virtual Capacity


NetBackup Enterprise Disk 6.5 XPLAT Per Front End TBYTE

NetBackup Option Virtual Tape 6.5 XPLAT 1 TBYTE Virtual Capacity NetBackup Option Disk Optimization 6.0 XPLAT Usable Disk Capacity 1 TBYTE NetBackup Option 6.0 XPLAT Virtual Tape Option 1TB Usable Disk Capacity

EOL

RealTime 7.5 XPLAT 1 Front End TBYTE no longer available

EOL

NetBackup Platform RealTime Add-on 7.5 XPLAT 1 Front End TBYTE

EOL


No new version available

RealTime 7.0 XPLAT 1 Front End TBYTE



per TB Front End Capacity

TBYTE Front End Capacity

NetBackup Platform RealTime Add-on 7.0

NetBackup Enterprise Capacity RealTime


Add-on 6.5 XPLAT Per Front End TB


Backup Reporter for Enterprise Vault 6.6


NetBackup Storage Migrator 6.5 UNX

NetBackup Storage Migrator 6.0 UNX


p. 47



CURRENT VERSION

PRIOR VERSION


NetBackup Platform Base – Complete Edition 7.6 XPLAT 1 Front End TBYTE

**NetBackup Standard Infrastructure 7.5 XPLAT 1 Front End TBYTE **NetBackup Enterprise Infrastructure 7.5 XPLAT 1 Front End TBYTE


PRIOR VERSION

PRIOR VERSION

NetBackup Storage Migrator Cluster Server

NetBackup Storage Migrator Cluster Server Agent

Agent 6.5 SOL

6.0 UNX

NetBackup Option Media Server 6.5

NetBackup Option Media Server Option 6.0

NetWare

NetWare

NetBackup Option NAS SnapVault 6.5

NetBackup Option NAS SnapVault 6.0 XPLAT

XPLAT 1 TBYTE Usable Disk CPCTY

Usable Disk Capacity 1 TBYTE

**NetBackup Standard Infrastructure 7.0 XPLAT

NetBackup Standard Infrastructure 6.5

1 Front End TBYTE


**NetBackup Enterprise Infrastructure 7.0

NetBackup Server Enterprise Infrastructure


6.5 XPLAT 1 Front End TBYTE


p. 48



CURRENT VERSION

PRIOR VERSION

**NetBackup Premium Infrastructure Data Protection Optimization Option 7.5 XPLAT 1 Front End TBYTE

EOL

**NetBackup Premium Infrastructure RealTime Protection 7.5 XPLAT 1 Front End TBYTE

**NetBackup Premium Infrastructure Deduplication Option 7.0 XPLAT 1 Front End TBYTE

**NetBackup Premium Infrastructure RealTime Protection 7.0 XPLAT 1 Front End TBYTE

PRIOR VERSION

PRIOR VERSION

NetBackup Server Premium Infrastructure

NetBackup Server Premium Infrastructure PureDisk

PureDisk 6.6 XPLAT 1 Front End TBYTE

6.5 XPLAT 1 Front End TBYTE

NetBackup RealTime Protection Server Premium Infrastructure 6.5 XPLAT per TB Front End Capacity

** - SKU’s are not published

Product Cross-grades The term “cross-grade” is used to describe when a product or option of lesser functionality is upgraded to a product or option of greater functionality. Not all cross-grade scenarios are allowed.

Cross-grade Backup Exec to NetBackup Symantec Backup Exec customers can migrate to NetBackup using the Symantec Non-SKU Cross-grade List at the Sales Policy Handbook. If a non-SKU Cross-grade isn’t available, then there isn’t an available migration path.


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Cross-grade NetBackup Server to NetBackup Enterprise Server NetBackup Server and NetBackup Enterprise Server software share a common set of NetBackup Clients, Options and Agents. These common components have been consolidated into a single NetBackup license, price, and SKU set. In the event an organization requires advanced snapshot-based, SAN, and data center scalability solutions, a NetBackup Server investment can be seamlessly upgraded to a NetBackup Enterprise Server solution. To perform this seamless transition, only the backup server license will require an upgrade. Product Description

License

NetBackup Enterprise Sever, UNIX

Per Master/Media Server

Upgrade from NetBackup Server NetBackup Enterprise Server, Windows, Linux, or Solaris x64 Upgrade from NetBackup Server

Per Master/Media Server

Notes: •

Proof of purchase of NetBackup Server is required before purchasing these upgrades.

Cross-grade Standard Client to Enterprise Client To upgrade the performance often associated with standard client protection, NetBackup Enterprise Client software consolidates a variety of snapshot-based technologies into a single, easy to use data protection solution. Product Description

License

NetBackup Enterprise Client

Per Client

Platforms: Windows, Linux, Solaris x64 Upgrade from NetBackup Standard Client NetBackup Enterprise Client

Per Client

Platforms: UNIX e.g., AIX, HP-UX, Solaris SPARC Upgrade from NetBackup Standard Client


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Symantec Buying Programs Symantec Buying Programs are designed to streamline the purchase of software, incorporating support and maintenance services. A Symantec agreement number (SAN) is issued with every license in all our licensing programs. Customers can view, track, and manage all licenses and renewals using their SAN. With several program choices aligned to a variety of business requirements, these licensing programs offer the ability to earn greater discounts and to effectively track and manage software licenses. The various programs offered to our customers are: Express: is for small to mid-sized companies that need an easy way to purchase license quantities — without the complexity of contracts. Rewards: The Symantec Rewards Program is for mid-sized to large organizations and affiliates that need streamlined procurement, volume-purchasing incentives, predictable pricing, and de-centralized purchasing under a common Symantec Agreement Number (SAN). eFlex: Enterprise Option is a prepaid Licensing Program that allows large domestic and global organizations to deploy a specific monetary value of new licenses, within specific Symantec product families, for specific OS platforms, over a specific time period, at specific discounts. Enterprise Options are negotiated contractual engagements. VPA: offers purchasing predictability through pre-agreed discounting fixed for the period of the customer’s agreement with Symantec, for large enterprise organizations seeking consistent and reliable pricing. The customer’s initial investment will establish the discount, to be received over a 2 or 3 year period. Government: is for qualified government entities that need to purchase license quantities without signed contracts or financial commitments. Academic – Charitable: is for qualified academic institutions and charities that need to purchase license quantities without signed contracts or financial commitments. Academic - Subscription: offers government-approved academic institutions a flexible way to purchase software licenses that are bundled with Essential Support (24x7) on a subscription basis.

Support and Maintenance Service Offerings This is an overview of maintenance and support options are available for purchase. Refer to the following website for more detailed information: http://www.symantec.com/enterprise/support.

Enterprise Support at a Glance ENTERPRISE SUPPORT AND MAINTENANCE SERVICES Severity One Response Time Targets Telephone Access to Support Engineers Downloadable Software Upgrades, Updates and Patches Designated Callers Remote Product Specialist Business Critical Account Manager (BCAM)

BUSINESS CRITICAL SERVICES*

BASIC MAINTENANCE

ESSENTIAL SUPPORT

REMOTE PRODUCT SPECIALIST

DATA CENTER

NATIONAL

GLOBAL

1 hour

30 minutes

15 minutes

15 minutes

15 minutes

15 minutes

8 a.m.-6 p.m. Business Hours

24x7x365

24x7x365

24x7x365

24x7x365

24x7x365













2 per Product Title

6 per Product Title

6 per Product

Unlimited

Unlimited

Unlimited

Remote BCAM

Designated BCAM

Global BCAM




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ENTERPRISE SUPPORT AND MAINTENANCE SERVICES Business Critical Engineer Onsite Visits (Fly-toSite) Tailored Account Support Plan Quarterly Account Reviews Account Case History Reports Network Link Assessment

BASIC MAINTENANCE

ESSENTIAL SUPPORT

REMOTE PRODUCT SPECIALIST

Impact Alerts

BUSINESS CRITICAL SERVICES* DATA CENTER

NATIONAL

GLOBAL







2

6

20





















Option

Basic Support Basic Support is for small businesses that need consistent, basic support with timely software updates. Customers include small offices and home offices with a limited number of users, running a single server with one or two Symantec products licensed where continuous uptime is not required. No IT activity is likely to take place after regional business hours. Basic Support is not recommended for NetBackup customers.

Essential Support Essential Support is for businesses that have an increased need for uninterrupted availability of their data and require around-the-clock support. These customers are usually single-location, homogeneous environments that run workgroup servers and multiple database together with Symantec products. IT activity during off-hours is limited. Essential Support is the minimum recommended support level for NetBackup customers.

Business Critical Services Business Critical Services offers the highest level of support, optimization, and stabilization for NetBackup, providing options for on-site assistance, advanced access to technical specialists, accelerated service level targets, proactive account reviews, and dedicated account management.

Additional NetBackup Support Information The NetBackup support page at Symantec Support includes a set of useful links to documentation, upgrades, tools and statuses. It is recommended to access this page frequently.

Fulfillment

Production License Keys Customers are notified of how to obtain production license keys through a system generated email.


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Evaluation License Keys Symantec provides prospects the opportunity to evaluate NetBackup for a limited time at no charge. An evaluation license key is good for 60 days with an optional 30-day extension available. A single NetBackup 7.6 Evaluation Media Kit will contain both NetBackup Enterprise Server and NetBackup Server software. Evaluation keys can be added to any existing NetBackup production environment to "add" new features for a 60-day test period. After the 60 or 30 days are over the key expires and the features go away just past midnight the last day they were valid.

How to Obtain Evaluation License Keys Symantec Internal Evaluation keys can be downloaded from Sales Central.

Symantec Authorized Partners Evaluation licenses are provided to authorized members of the Symantec Partner Program who are Channel Platinum, Gold, or Silver partners, Global Strategic, or Distribution partners, and who meet the requirements of the program. The most up-to-date program information including the product list is available from PartnerNet under the Your Partner Program section. Ordering evaluation license keys: •

Refer to ‘Benefits’ in the ‘Your Partner Program’ section on PartnerNet.

•

Accept the license agreement terms.

•

Submit an online request form. This form is available in English only.

•

Following receipt and approval, you will receive an update email.

•

Platinum Channel, Distribution & Global Strategic Partners – qty. 2 (allows up to 60 unique license keys).

•

Gold and Silver Channel Partners – qty.1 license (allows up to 30 unique license keys).

Customers Customers may call Symantec Inside Sales to obtain an evaluation license key which will be sent via email.

How to Obtain Evaluation Software Media (Trialware) Prospective Customers The NetBackup 7.6 evaluation software is available via the Symantec trialware portal at http://www.symantec.com/offer?a_id=43768.


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Setup an account, log in, and obtain access to download the NetBackup 7.6 electronic images. An evaluation license key must be used to enable the software (see above).

Existing Customers Existing customers should be able to access media via FileConnect.

Not-for-Resale Licenses (NFR)– Symantec Internal Only To order a NFR media kit, please place the order at: •

https://c.na3.visual.force.com/apex/Page?name=NFRDeptBillingProductList

You must log into the NFR order web site with your Symantec email address for the User ID and enterprise password.

Media and Documentation Kits This section provides information on obtaining media kits containing hardcopy documentation and DVD media.

NetBackup Documentation Documentation and media are shipped and purchased separately. Product Description

SKU

NetBackup v7.6 Documentation Kit

21320746

•

NetBackup Release Notes

•

NetBackup Installation Guide

•

NetBackup Getting Started Guide

•

NetBackup Administrator’s Guide, Vol I

•

NetBackup Administrator’s Guide, Vol II

•

NetBackup Commands

•

NetBackup Troubleshooting Guide

•

NetBackup Status Code Reference Guide

•

NetBackup OpenStorage Solutions Guide for Disk


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•

NetBackup Deduplication Guide

•

NetBackup AdvancedDisk Storage Solutions Guide

•

NetBackup Replication Director Solutions Guide

•

NetBackup Cloud Administrator’s Guide

•

NetBackup Search Administrator’s Guide

•

NetBackup Administrator’s Guide for VMware

•

NetBackup Administrator’s Guide for Hyper-V

NetBackup Media Kits Product Description

SKU

NetBackup, XPLAT, v7.6, DVD Media Kit

21320480

Media Server Encryption Option Media Kit

21319834

NetBackup 7.6 CD/DVD Media Kit Components



Windows Server #21320496 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for MicrosoftR WindowsR



Linux SUSE Server #21320532 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SUSETMLinuxR



Linux Red Hat Server #21320505 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for Red HatR LinuxR



AIX Server #21320494 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for IBMR AIXR



HP-UX RISC Server #21320504 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for HP-UX PA-RISC



HP-UX IA64 Server #21320501 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for HP-UX IA64



Solaris SPARC Server #21320549 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SolarisTM SPARCR



Solaris x86 Server #21320554 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SolarisTM x86-64



zLinux Redhat Server #21320497 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for zLinux Red HatR



zLinux SuSE Server #21320498 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for zLinux SUSETM



Unix Clients1 #21320520 Label: Symantec NetBackupTM Clients v7.6 for UNIXR 1 of 2



Unix Clients2 #21320521 Label: Symantec NetBackupTM Clients v7.6 for UNIXR 2 of 2


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

NetBackup Clients in LiveUpdate format 1 of 2 #21320495 Label: Symantec NetBackupTM v7.6 Clients in LiveUpdateTM format 1 of 2



NetBackup Clients in LiveUpdate format 2 of 2 #21320500 Label: Symantec NetBackupTM v7.6 Clients in LiveUpdateTM format 2 of 2



OpsCenter Windows #21320503 Label: Symantec NetBackupTM OpsCenter v7.6 for MicrosoftR WindowsR



OpsCenter Unix #21320502 Label: Symantec NetBackupTM OpsCenter v7.6 for UNIXR



OpenVMS [not included in Beta's] #21220789 Label: Symantec NetBackupTM Client v7.6 for OpenVMSR Note! OpenVMS is distributed as a CD Rom, unchanged 7.5 version.



Plugins Label: Symantec NetBackupTM v7.6 Plugins

Licensing Examples and Scenarios

Measuring FETB: A customer with 2500 clients, each with 100GB of data to be protected on them, would have 2500*100GB = 25,000GB = 24.4TB [25,000 / 1024 = 24.4] of front end data. Because most customers see the amount of primary storage that they need protecting growing on a monthly basis, this customer would want to purchase the capacity required to accommodate this growth. If this customer expected 10% growth in source data per year they should add 10% to the total license amount (2.44 TB + 24.4 TB = 26.8) for a total of 27 TB.

Platform Base Licensing: The size of the total environment is 10 terabyte, 3 of the terabytes are protected using NDMP. The licensing requirements would be the following: •

7 terabytes of the NetBackup Platform Base – Complete Edition,

•

3 terabytes of the NetBackup Platform Base – NDMP Edition

Platform Base Licensing in the VPA Program: A customer bought 500 NetBackup Platform Base licenses 1 year ago to cover 500 terabytes of data. The customer now wants to purchase an additional 50 terabytes of the NetBackup Platform Base license. Since historical terabytes purchased are not accounted for when choosing the correct SKU/band, the customer should purchase 50 of the ’25 – 74 TBs’ Platform Base SKU.

NetBackup for NDMP: Example 1: •

A NetApp FAS3050c has two clustered heads with only one active controller. A single NDMP Tier 3 license is required. If both controllers are active a single NDMP Tier 4 license is required.

Example 2: •

An EMC NS84 has four data movers (according to EMC, the last digit is the number of data movers). A single NDMP Tier 4 license is required.


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OpsCenter Analytics Option: Scenario 1: Mixed Backup Products Customer has 100 backup clients, including 2 master servers and 10 media servers. •

Customer would buy 100 OpsCenter Analytics client licenses.

Scenario 2: Virtual Machines Customer has 10 virtual machines running on a single physical server, 5 running Linux and 5 running Windows. •

Customer would buy one (1) OpsCenter Analytics client license (license per physical host).

NetBackup Vault A customer either uses NetBackup Vault to duplicate backup images from a VTL to a 10-drive physical tape library or uses Storage Lifecycle Polices to perform backup image duplication, but uses NetBackup Vault to track tapes sent off-site. This would require a NetBackup Vault Base license and six NetBackup Vault Additional Drive licenses.

Licensing in Virtual Environment Scenarios Example Deployments

Licensing Variables

Required Licenses

NetBackup clients & agents in VMs

4-socket x64 host

x86 (XenServer)

1 Standard Client for all VMs

NetBackup clients & DB agents are installed within the

• XenServer

Tier 3 (see HW tier guide)

Total: 1 Standard Client

VMs for LAN backups. • 5 Windows VMs

1 Pack for all Oracle instances in all VMs

• 3 Linux VMs

Total: 1 App/DB Pack

• 1 Oracle+WIN VM • 1 Oracle+Linux VM This example applies to any x86 hypervisor, not just XenServer.


p. 57



Example Deployments

Licensing Variables

Required Licenses


4-socket x64 host

x86 (Hyper-V)

1 Enterprise Client for all VMs

Identical to example #2.

• Hyper-V


Total: 1 Enterprise Client

Enterprise Client license is also required for NetBackup

• 5 Windows VMs

1 Pack for all Oracle and SQL Server instances in all VMs

for Hyper-V. • 3 Linux VMs

Total: 1 App/DB Pack • 1 SQL+WIN VM • 1 Oracle+Linux VM Virtualized NetBackup Master

1-socket x64 host

x86 (Linux KVM)

1 Standard Client for all VMs

Servers and Clients on the same host.

• Linux KVM


Total: 1 Standard Client

NetBackup clients are installed within the VMs.

• 12 Linux VMs

1 Enterprise Server for all Masters

Two Linux master servers are deployed in VMs.

• 2 NetBackup Masters on Linux VMs

Total: 1 Enterprise Server


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Licensing FAQ 1. NetBackup Platform Base – NDMP Edition says you cannot use NetBackup Accelerator because the licensing model does not include Standard Client. However, Enterprise Server is licensed AND a NetBackup 5230 supports Accelerator, so can I mount an NFS share from a NetApp filer on a 5230 and use Accelerator with the Platform Base – NDMP base license? A. No – even though you can use an NFS mount on a 5230 you still cannot use Accelerator with an NDMP Edition. The customer would have to upgrade any capacity they want Accelerator for from the NDMP Edition to Complete Edition in order to get Standard Client enabled. 2. How do customers enable client licenses for 10 virtual machines on NetBackup? A: Customers will not get separate license keys for the virtual machines as we don’t license VMs, just the physical hosts. All client license keys are entered only on master servers and media servers. Once an Enterprise Client key is entered on the master server, you can install the client on as many VMs as you like; there is no need for an individual key for each virtual machine 3. If a customer has bought the NetBackup 5230 Appliance in order to use it as a media server while using OST to backup data to Data Domain, what license will the customer need to enable OST and can the customer use the disk pool of the NetBackup appliance as a normal disk pool instead of a dedupe disk pool? A: The customer will need to buy the Data Protection Optimization Option as it contains the Advanced Disk functionality supported by the 5230. With regards to the disk pool, the customer can use the disk pool of the NetBackup appliance as a normal disk pool instead of a dedupe disk pool but with the right NetBackup licenses along with it. 4. Does the customer need to include Enterprise Vault data as well when calculating FETB to buy the Platform Base – Complete Edition? A: Yes, the customer needs to include EV data as well. In traditional licensing, EV licenses include NetBackup EV agent and SQL agent at no extra cost. You only need to buy Standard Client for each EV server. However, with Platform Base licensing, anything that NetBackup protects must be included in the FETB capacity for licensing. This means that the capacity of the EV vault stores that you’re protecting must be licensed. 5. If a customer has SAP with Oracle, is an App+DB Pack required or just NetBackup for SAP? A: For SAP on Oracle or Max DB, license NetBackup for SAP. For SAP on other databases (e.g. DB2, SQL Server), or if the customer prefers to backup the underlying Oracle database through Oracle instead of through SAP, license the App+DB Pack.


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Addendum The following substantive changes we made to the original Licensing Guide dated 12/18/2013 (as noted in the document footer). 1.

(page 12) The following bullet was added to the Notes section on measuring Platform Base capacity: Data that is moved to another server and then immediately deleted from the original server may appear twice in NBDeployUtil reports for a period of time. Only data from the new server location should be counted when determining license quantity. Deleted data from the original server location should disappear from NBDeployUtil reports once the 90-day reporting window is exceeded.

2.

(page 17) The following text was revised as follows: The NetBackup Application and Database Pack is licensed per system on a tier basis, once per physical host. The NetBackup Application and Database Pack license covers all the following databases and applications:

3.

(page 17-18) The following text was revised as follows: One Application and Database Pack is required for each physical host regardless of what types or how many instances. For example, a single server requiring agent support for both Exchange and SharePoint would require one (1) Application and Database Pack.

4.

(page 30) The following text was deleted: Database agents are licensed “once per application or database type” on the physical hosting server, not by individual VMs. For example, a VM host that runs SQL Server and Exchange will require two (2) agent Packs, one for all SQL instances in all VMs, and one for all Exchange instances in all VMs.

5.

(page 31) The following row of the table was revised as follows:

Application and Database Pack

Optional

One license for each physical host when one or more resident VMs are protected by any of: •

NetBackup agent in the VM (excluding NetBackup for SAP)

•

NetBackup for VMware “application protection” feature for Microsoft Exchange, SharePoint, or SQL Server

For example, a single physical host running multiple virtual machines including Exchange and SQL Server would require one (1) Application and Database Pack license to cover all Exchange and SQL Server instances on the physical host, regardless of how many VMs may be running these two applications. Refer to the Application and Database Pack licensing for more information.

6.

(page 32) The following text was revised as follows: When using a NetBackup database/application agent in one or more guest VMs, only one Application & Database Pack license or SAP agent license is required per host server, regardless of how many VMs may be running a particular database or application, and regardless of how many application instances are running.


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NetBackup 7.6 Pricing and Licensing Guide External

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