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CHAPTER 3—ETHICS AND SOCIAL RESPONSIBILITY
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1. Busine Business ss ethic ethicss deals deals prima primaril rily y with with a social responsibility. . b the pricing of products and services. . c moral obligation. . d being unfair to the competition. competition. .
ANS: C PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
E
REF: p. 75
2. Ethics Ethics are import important ant becaus becausee a suppliers prefer to deal with ethical companies. . b customers prefer to deal with ethical companies. . c employees prefer to deal with ethical companies. . d all of the choices. .
ANS: D PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
M
REF: p. 75
3. Accord Acc ording ing to the concep conwith ceptt of of moral moral intensity, a worker is most likely to behave ethically and le Master your semester Scribd when Read Free Foron 30this Days Sign up to vote title a manager observes his or her behavior closely. closely. & The New .aYork Times Useful Not useful Special offer for students: Only $4.99/month. b the worker has intense morals.
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certain rights are not violated. he has good character and integrity.
ANS: A PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
M
REF: p. 76
5. Small-business owner Jason is thinking thinking about giving a potential customer an expense paid vac Las Vegas Vegas for her and her husband. When asked if he is being ethical, Jason replies, "Look wh works, works." Which ethical principle is Jason most likely using? a focus on the rights of individuals . b pragmatism . c utilitarianism utilitarianism (consequences) . d focus on integrity (virtue ethics) .
ANS: B PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
DIF:
M
REF: p. 78
6. Bonita is is an an ethically centered production centered production manager so she will ship a product a only after all its problems have been eliminated. . b only if the shipping people use packing material that does not harm the environment. . c only after an ethics committee has approved it. . d as quickly as she can to meet the customer's schedule. Read Free Foron 30this Days Sign up to vote title .
Master your semester with Scribd & The New York Times Special offer for students: Only $4.99/month. ANS: A PTS: 1
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E
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8. Acco Accord rdin ing g to conc concep eptt of moral of moral laxity, workers will often behave unethically because a they have planned to be unethical. . b they come from dysfunctional families. . c other issues seem more important at the time. . d management pressures them into unethical behavior. .
ANS: C PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
E
REF: p. 82
9. Unethical Unethical behavior behavior is often triggered triggered by management to achieve goals. goals. a pressure from higher management . b
an organizational atmosphere that condones such behavior.
. c
both a & b
. d
a system of checks and balances.
.
ANS: C PTS: 1 NAT: NAT: AACSB: Ethics, Group Dynamics Dynamics
DIF:
M
REF: p. 82
10. Building Building a sustain sustainable able environme environment nt inclu includes des a developing a green supply chain . b
omitting hazardous emissions
Master your semester with Scribd both a & b & The New York Times .
c .
writing a code of ethics d Only Special offer for students: $4.99/month. .
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DIF:
M
REF: p. 84
12. 12. Which Which one of the the foll followi owing ng is is not recommended not recommended as a method for a company to protect itself a sexual harassment charges? a Develop a zero-tolerance policy on harassment and communicate it to employees. . b Retaliate swiftly against employees who bring forth charges of harassment. . c Give swift and sure punishment to harassers. . d Train managers at all levels on sexual harassment issues. .
ANS: B PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
D
REF: p. 85
13. Team leader Gary is scheduled scheduled to prepare prepare a performance performance of Lisa, Lisa, a team member member who also also hap be his wife's closest closest friend. The ethical ethical temptation Gary faces is a sexual harassment. . b misuse of corporate resources. . c dealing with confidential information. . d conflict of interest. .
ANS: D PTS: 1 NAT: NAT: AACSB: Analytic, HRM
DIF:
E
REF: p. 86
Master your semester with Scribd Read Free Foron 30 Days Sign up to 14. Kate, the owner owner of a small telecommunications telecommunications firm gives gifts ofvote stock inthis hertitle company to tel & The New company York Times Usefulin to usefultemptation of mangers who purchase her equipment. Kate is giving theNot ethical a Only kickbacks. Special offer for students: $4.99/month. .
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. b work-at-home scam. . c cyber squatting. . d backdating Websites. Websites. .
ANS: A PTS: 1 DIF: M NAT: NAT: AACSB: Technology Technology,, Information Technologies Technologies
REF: p. 89
16. The purpose purpose of backdat backdating ing stock stock options options is to give give the stock-o stock-optio ption n holder holder a large payout on his or her birthday. . b tax-free investment. . c chance to diversify his or her stock portfolio. . d sure profit on the options. .
ANS: D PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
M
REF: p. 90
17. Which one one of the following following question questionss is not asked in six-que six-questio stion n ethics test? test? a How does it smell? . b Who gets hurt? . c What can we possibly get away with? . d Would you tell your child (or young relative) to do it? Read Free Foron 30this Days Sign up to vote title .
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19. The stakeholder stakeholder view of social responsibility responsibility states that organizations organizations must must respond to to the ne a employees and customers. . b shareholders and owners. . c all interested parties. . d all those who might sue the organization. .
ANS: C PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
M
REF: p. 93
20. A firm firm is said said to have have good corpor corporate ate social social perform performance ance when when a stockholders invest in socially responsible causes. . b charitable deductions are automatically deducted from pay without the consent of . employees. c the company has not been convicted of ethical violations for five consecutive years. . d stakeholders are satisfied with its level of social responsibility. responsibility. .
ANS: D PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
E
REF: p. 94
21. Corporate Corporate social social responsib responsibility ility has three three components components according according to professo professors rs Basu and Palazzo: a cognitive, linguistic, and cognitive . b ethical, social, authoritative. Read Free Foron 30this Days Sign up to vote title . c reflective, analytic, corporative Useful Not useful Cancel anytime. . Special offer for students: Only $4.99/month. d conceptual, sensing, assertive
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ANS: D PTS: 1 DIF: M NAT: NAT: AACSB: Reflective Thinking, Thinking, Operations Management Management
REF: p. 94
23. 23. A whis whistle tle blow blower er is an an employ employee ee who who a exposes organizational wrongdoing. . b complains a lot to company management. . c engages in unethical behavior. . d referees disputes with other employees. .
ANS: A PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
E
REF: p. 99
24. Which one of the following following approaches approaches to creating an ethical and socially responsible responsible workpla workpla likely to be the most powerful? a Passing out buttons with the statement "Just Say No to Bad Ethics" . b Placing posters about ethics throughout the organization . c Top management acting as models of the right behavior . d Including a statement about ethics and social responsibility in the employee handbook .
ANS: C PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Leadership Leadership Principles
M
REF: p. p. 105
Master your semester with Scribd Free For 30to Days Sign to vote on this title 25. A recomme recommended nded way of of minimizing minimizing unethi unethical cal behavior behavior Read is for forup employees emplo yees & The New aYork Times notes to ethical violators. Useful Not useful write anonymous Cancel anytime.
. Only $4.99/month. Special offer for students: b immediately report all suspicious behavior to top management.
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ANS: T PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
M
REF: p. 75
2. Ethics Ethics is the study study of moral moral obligati obligation, on, or separatin separating g right from from wrong. wrong. ANS: T PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
E
REF: p. 75
3. Accord According ing to the concep conceptt of of moral moral intensity, intensity , an intensely moral person will be equally ethical all situations. ANS: F PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
M
REF: p. 76
4. Acco Accord rdin ing g to the the utilitarian view of ethics , what really counts is the net balance of good conse over bad. ANS: T PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
DIF:
M
REF: p. 78
5. Accord According ing to to the ethi ethical cal phil philoso osophy phy of of pragmatism pragmatism,, there are certain absolute principles or sta objective truth, and objective reality that one must follow in business. ANS: F PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
DIF:
M
REF: p. 78
6. Oscar, the meat department manager at a supermarket, follows a deontological view of ethics. therefore sees no ethical problem in selling rabbit meat and labeling it as chicken, so long as n customer gets sick. ANS: F PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
D
REF: p. 78
Master your semester with virtue 7. Lois is a sleazy individual individual who whoScribd is out out to manipulate manipulate and trick people. people. According According to the Read Free For 30this Days Sign up to vote on title of view, view, even when Lois's actions actions do not harm people, she is is still unethical. unethical. & The New point York Times Useful Not useful Special offer for students: ANOnly S: T$4.99/month. PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
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M
REF: pp pp. 78-79
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10. An individual individual driver of unethical unethical behavior is unconscious unconscious biases that lead us to behave behave in unju toward others. ANS: T PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
E
REF: p. 81
11. Violating software software agreements is so widely widely practiced, practiced, it is now considered considered no more more illegal than able-bodied person parking in a spaced reserved for physically disabled people. ANS: F PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
DIF:
E
REF: p. 84
12. Dhani is the human resources manager for a government government agency. agency. He faces a conflict of interes his girlfriend's mother applies to the agency and he must provide input on whether the woman be hired. ANS: T PTS: 1 NAT: NAT: AACSB: Ethics, HRM
DIF:
D
REF: p. 86
13. Whether to use corporate corporate resources for personal use is an ethical dilemma dilemma that falls falls into a gray many people. ANS: T PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Individual Individual Dynamics
M
REF: p. 86
14. As a Website Website advertiser, advertiser, you know that you you have been the the victim of click click fraud when thousand people click on your ad with absolutely no interest in making a purchase--and purchase--and you are charged charged those clicks. ANS: T PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
Master youroption semester was granted. with Scribd & The New AYork NS: T Times PTS: 1
DIF:
M
REF: p. 89
15. One of the the ethical problems with with backdating stock options options is that it involves lying lying about when Read Free Foron 30this Days Sign up to vote title
Special offer for students: $4.99/month. NAT: NAOnly T: AACSB: Analytic, Creation of Value
DIF: D
EFNot : puseful . 90 Cancel R anytime.
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NAT: NAT: AACSB: Reflective Thinking, Thinking, Environmental Environmental Influence
19. Parties often disagree about about what constitutes constitutes socially responsible responsible behavior, behavior, such as selling selling han a retail store. ANS: T PTS: 1 NAT: NAT: AACSB: Ethics, Strategy
DIF:
D
REF: p. 93
20. The stakeholder stakeholder viewpoint viewpoint is the traditional perspective perspective on social responsibility responsibility that a business business organization is responsible only to its owners and stockholders ANS: F PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities
M
REF: p. 93
21. Organizations Organizations take a major social responsibility initiative when they establish programs programs that employees balance the demands of work and personal life. ANS: T PTS: 1 NAT: NAT: AACSB: Analytic, HRM
DIF:
M
REF: p. 98
22. Lincoln Electric Co., Co., a Cleveland-based Cleveland-based manufacturer of welding equipment, has become the a company whose management has avoided downsizing. ANS: T PTS: 1 NAT: NAT: AACSB: Analytic, HRM
DIF:
D
REF: p. p. 100
23. Blowing the the whistle on one's employer frequently frequently leads to negative negative consequences for the indiv such as no further promotions or low performance evaluations. ANS: T PTS: 1 DIF: NAT: NAT: AACSB: Ethics, Legal Responsibilities Responsibilities
D
REF: p. p. 100
24. 24. Accord According ing to the concep conceptt of of a virtuous cycle, cycle , corporate social performance and financial perfo Master your semester with Scribd enhance each other. other. Read Free Foron 30this Days Sign up to vote title & The New AYork Times Useful Not useful NS: T PTS: 1 DIF: E REF: p. 108 Special offer for students: $4.99/month. NAT: NAOnly T: AACSB: Analytic, Strategy
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Going green means creating processes that are (1) environmentally friendly, friendly, (2) economically and (3) pragmatic. Environmentally friendly friendly refers to reducing pollution. pollution. Economically viabl to reduced costs from energy savings. A pragmatic pragmatic approach means sustainability through through a re approach. PTS: 1 D I F: M REF: p. p. 102 NAT: NAT: AACSB: Analytic, Environmental Environmental Influence
2. Imagine that you are about about to hire a relative relative or close close friend over a more qualified outside outside cand Take this problem through the ethical decision-making guide, and reach a decision about whet hire him or her. ANS: Decision makers ask six things
Is it right? No; Is it fair? No; Who gets hurt? hurt? The qualified candidate; Would you be comfo the details of your decision were reported on the front page of your local newspaper, newspaper, on a pop site or blog, blog, or through your company’s e-mail system? No; Would you tell your child to do How does does it smell? Bad. The person should not be hired. PTS: 1 D I F: M REF: p. p. 91 NAT: NAT: AACSB: Ethics, Leadership Leadership Principles 3. Are values values closely closely related related to to ethics? ethics? Explain Explain
ANS: Values are closely related to ethics. Values can be considered clear statements of what is critica important. Ethics become the vehicle for converting values into actions, or doing the right thin person’s person’s values also influence influence which kind of behaviors behaviors he or she believes are ethical. ethical.
Master yourPTsemester with Scribd REF: S: 1 D I F: M NAT: NAT: AACSB: Ethics, Ethical Ethical Responsibilities Responsibilities & The New York Times
p. p. 79 Read Free Foron 30this Days Sign up to vote title
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Special offer for students: OnlyIndia $4.99/month. 4. Nestle wants to produce its products locally locally.. About half half its 480 factories are located in developing countries.The company has introduced a water education program, has bored well
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