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13th International Conference of the TOC Practitioners Alliance ‐ TOCPA www.tocpractice.com
May 21‐22, 2014 Johannesburg, South Africa
•4 Pillars of TOC and effective application and results in Mining
Katlego Mabote :TOC Optimization Manager South Africa :Lonmin
13th International Conference of the TOC Practitioners Alliance ‐ TOCPA
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Katlego Mabote Resume
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining
What is TOC for US REFRAMING • • • • •
Leadership Concept of Revenue Flow Concept of Variation and Buffer Management System Concept of Behaviour (Non Verbal and Verbal) What measurement are Critical
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining
What is the Core Problem
How Much we Spend
The Difference Is Profit
Money to be Made
Especially if the Markets are open for More Volume
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining
But what is the Reality our Business Plan The Loss
or Less
The SPENT become Fixed
The Difference
THEN What is NEXT….
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining THEN The Unconscious New business Model
or Less
These become Fixed
The Difference
The Loss
THEN: COMES THE WORSED
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining THEN The Unconscious New business Model
or Less
These become Fixed
Then THE Spend Cant be Increased
The Loss
THEN: HOW DO WE ANALYSE AND SPEND OUR TIME IN THE NAME OF REVENUE
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining THEN : we analyse the LOSS
or Less
These become Fixed
Then Spend Cant be Increased
Then We suggest the obvious: WHAT IS THAT ?
The Loss
Analyse the TOP 5 loss contributing factors
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining THEN : We benefit the LAW OF FOCUS
or Less
These become Fixed
Then Spend Cant be Increased
The Loss
Or
Series
Parallel 13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining THEN : the conversation between CORE PRODUCTION and NON CORE
or Less
These become Fixed
Then Spend Cant be Increased
The Loss
PRODUCTION VOICE
NON CORE VOICE • More Spend is Waste d • BLACK BOX Mentality
• Policing the Policy
One VOICE We need More
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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4 Pillars of TOC and effective application and results in Mining
THEN
OUR VICTIMS OF WHAT TO THINK Or
VICTORS OF HOW TO THINK
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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THE TOC ANALYSIS
THEN : THEN TOC ANALYSE THE LOSS
or Less
These become Fixed
Then increase the Spend
The Loss
The World of Variability and Stability
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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THE TOC ANALYSIS VISIBLE VARIATION
THEN : THEN TOC ANALYSE THE LOSS
or Less
These become Fixed
The TOC Technical Loss
Then increase the Spend
The 1st loss is NO Guarantee Availability The 2nd loss is NO Protection of Revenue Flow 13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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THE TOC ANALYSIS INVISIBLE VARIATION THEN : THEN TOC ANALYSE THE LOSS The TOC Technical Loss
or Less
These become Fixed
The 3nd loss is Leadership and Behaviour The FIGHT AGAINST POLICY
Then increase the Spend The 1st loss is Guarantee Availability The 2nd loss is Protection of Revenue Flow
13th International Conference of the TOC Practitioners Alliance ‐ 2016/08/15 TOCPA
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The 4 Pillars of TOC Success (Inputs)
Leadership
Optimised Flow of the Whole
• • • • •
• • • • •
Understand & Adopt TOC Frame of Reference Articulate Strategy & Shared Vision Plan & Communicate Case for Change Identify Critical Success Factors & KPI’s Exhibit Inclusive & Coaching Management Style
Develop Big Picture Flow Models Determine System Constraints & Buffers Establish MO Picture for Flow Conduct HL Analysis & Manage Priorities Ensure Visibility of System Health
Optimised Flow (TOC) Establishing a System for Excellent Results Buffer Management
Conduct Daily Ops Room & Establish Focus Facilitate Revenue based Decision making Conduct Reflection meetings / conversations Facilitate Dialogue principles Institute Teamwork development & 15 improvement
13th International Conference of the TOC Practitioners Alliance ‐ TOCPA
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TOC in Lonmin
15 13 12
IN
750 000 oz
16
16
11
16
15
12
14
16
Leadership
12
13
12
10
13
13
12
OUT
15
14
Stable Predictable Low Cost/oz
Optimised Flow 4 Pillars Buffer Management
Unstable Unpredictable High Cost/oz
Bottle 3 + 20%
Ops & Reflection
Rowland
Bottle 2 + 10 %
Saffy
4B
K3
Leadership Flow of the Whole Buffer Management Ops & Reflection 18
Bottle 1 90 Days 16
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International Conference of the TOC Practitioners Alliance ‐ TOCPA
East 3
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13th International Conference of the TOC Practitioners Alliance ‐ TOCPA
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Financial vs Operational Leverage Savings Expenses Costs
$
$
Leverage
In one room but in two different worlds
↑ Margin Turnover Revenue
Truly Variable Cost
• • • •
Leverage
$ $
Expenses Costs
Reducing Expenses is a guaranteed way to improve Bottom Line Results The More we Save, the more Money we Make Costs are exact numbers, derived from history Erroneous Assumption: Revenue will remain Constant
↑ Margin Turnover Revenue
Truly Variable Cost
• •
The More we Put in, The More we can get Out Erroneous Assumptions: – Production / Revenue will increase as we predict – The increased funding is available
18
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The Results- Comparison
The Results- Comparison 1. 2. 3. 4.
Low Variability Upward trend Movement from Non performance to performance A profit Game th
23
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Saffy Wet Tons Hoisted 2013/2014 8,000
7,000
6,000
5,000
Shifts Worked in
Shaft Record Production
Request for additional supervisory ops staff
Initial TOC training Ops meeting started
4,000
3,000
2,000
Fatality 1,000
7 Day Move Avg
Requested 22 winches for buffer R4,1m Half level stores to be expanded to two Weeks R7m (Not done)
Linear (7 Day Move Avg)
Sect 54
‐
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Pushed Hard to Implement TOC, partial Success
New Leadership Introduced
25
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4B TONS RESULTS
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E3 NOW
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Ed Deming on Measurements Dr Edwards Deming used say: “97% of what really matters in an organization can't be measured. Only maybe 3% can be measured. But when you go into most organizations and look at what people are doing, they're spending all their time focusing on what they can measure and none of their time on what really matters ‐ what they can't measure. Why would we do this? We're spending all of our time measuring what doesn't matter.” ‐ Ed Deming Few people realise that Toyota does not use any standard cost accounting for its daily operations
Founder of Total Quality Management (TQM)
13th International Conference of the TOC Practitioners Alliance ‐ TOCPA