Question.1: Which of the following is not allowed in a brainstorming session? A: Clear definition of the problem B: Criticism of poor ideas C: Large number of alternatives D: Recording of all alternatives Question.2: Mr. A is the HR Manager of XYZ Company. He decided to terminate a group of employees because their positions were no longer necessary in the organization. What will you say Mr. A has decided for? A: Restructuring B: Turnover C: Downsizing D: Job Rotation Question.3: A job has high -------------- if workers are given substantial freedom, independence, and discretion in scheduling the work and determining the procedures to be used in carrying it out. A: Autonomy B: Feed back C: Skill Variety D: Enlargement Question.4: A ------------- Structure is well suited to organizations which have a single or dominant core product because each subunit becomes becom es extremely adept at performing its particular portion of the process. A: Divisional B: Functional C: Matrix D: Both A and B Question.5: Which of the following has not contributed to the boundaryless organization? A: Changes in technology B: Complex and dynamic environments C: Static environments D: Increases in telecommunication Question.6: Managers will often not choose the decision alternative that rational decision making indicates to be best because they have a “vague feeling” that another alternative will be better. Which of the behavioral factors that influence decision-m aking does this behavior reflect? A: Bounded rationality B: Escalation of commitment C: Intuition D: Satisficing Question.7: ------------ means that the two merging companies became history and a new firm is established A: Acquisition B: Merger C: Joint Venture D: Both A and B Question.8: ------------- means only one company became history which is the acquired company while the acquiring company remain. A: Joint Venture B: Merger C: Acquisition
D:
Both A and B
Question.9: A ------------- takes as input an object or situation described by a set of properties, and outputs a yes/no decision. A: Decision Criteria B: Decision Making Process C: Decision Tree D: None of the given options Question.10: Maslow's hierarchy of needs proposes that an individual begins by satisfying -------------- needs. A: Self-actualization B: Esteem C: Physiological D: Safety Question.11: Which element element of structure refers to the continuous line of of authority authority that extends from the highest organizational levels to the lowest and clarifies who reports to whom? A: Work specialization B: Span of control C: Centralization D: Unity of command Question.12: For a manager to control or direct the work work of an employee, the manager must have _____. A: Line authority B: Responsibility C: Referent power D: Staff authority Question.13: Organizations that have developed the capacity to continuously adapt and change because their members take an active role in identifying and resolving work-related issues are called _____ organizations. A: Learning B: Visionary C: Community D: Interdependent Question.14: Master Sofa Makers recently bought an upholstery firm, Fabulous Fabrics, in an effort to control its inputs by becoming its own supplier. This is an example of -------------. -------------. A: Concentration B: Vertical integration C: Horizontal integration D: Diversification Question.15: When an organization is in several different businesses, these single businesses that are independent and formulate their own strategies are often called _____. A: Strategic business units B: Monopolistic advantages C: Quality controllers D: Stars Question.16: Organizations using Porter's _____ strategy select a market segment in an industry and attempt to exploit it rather than serve the broad market. A: Cost leadership B: Differentiation
C: D:
Stuck in the middle Focus
Question.17: ----------- involves increasing----------. A: Job enrichment; job variety B: Job enlargement; job depth C: Job enlargement; job scope D: Job enrichment; job feedback Question.18: ---------- are an organization's objectives, and --------- are the documented ways that organizations intend to meet those objectives. A: Goals; plans B: Stated goals; real goals C: Standing plans; single-use plans D: Specific plans; directional plans Question.19: Which of the following is NOT one of the characteristics of well-designed goals? goals? A: Goals should be written in terms of actions rather than outcomes. B: Goals should be measurable and quantifiable. C: Goals should be challenging but attainable. D: Goals should be communicated to all organizational members who need to know about them. Question.20: Work specialization, departmentalization, chain of command, and span of control are ----------- f an organization that managers may be able to change. A: technologies B: human resources C: strategies D: structural components Question.21: __________ is the degree to which followers perceives someone as honest, competent, and able to inspire. A: Credibility B: Trust C: Integrity D: Consistency Question.22: Women leaders tend to adopt a more ____________than men do. A: Autocratic B: Democratic C: Directive D: None of above mentioned Question.23: __________leadership is described as going beyond charisma with the ability to create and articulate a realistic, credible, attractive vision of the future for an organization or organizational unit that grows out of and improves on the present. A: Charismatic B: Transformational C: Visionary D: None of above mentioned Question.24: ___________studied three leadership styles: autocratic, democratic, and laissezfaire. A: Ohio State Studies B: University of Michigan Studies C: University of Iowa Studies
D:
Hawthorne studies
Question.25: When a divisional structure is superimposed over a functional structure, the type of structure that results is called a _________organization. A: functional B: divisional C: matrix D: product Question.26: _________ would NOT be considered a source of position or legitimate power for a manager. A: The ability to give special monetary rewards to deserving subordinates B: Possession of a charismatic personality C: The ability to recommend disciplinary action for subordinates D: Being a high-ranking executive in the company Question.27: The rights rights inherent in a managerial managerial position position to give orders orders and expect them to be obeyed is known as: A: responsibility B: span of control C: wauthority D: accountability Question.28: Power can be viewed as a three-dimensional concept. It includes functional and hierarchical dimensions as well as a third dimension called: A: influence. B: legitimacy. C: departmentalization. D: centrality Question.29: An organization that groups activities according to women's footwear, men's footwear, apparel, accessories, and leggings would use ___________ departmentalization. A: functional B: product C: customer D: geographic Question.30: One of the following is characteristic of Democratic Leaders: A: Unilateral decisions B: nvolve group in decision making C: Dictate work method D: None of above Question.31: The strategic management process is an/a _______________process. A: Eight step B: Eleven step C: Twelve step D: None of abov Question.32: MBO was first described by ______________. A: Abraham Maslow B: Peter Drucker C: Fredrick W. Taylor D: Adam Smith Question.33:
Corporate-level strategy is developed by ____________and the board of
directors. A: Top level manager B: Middle level manager C: Lower level manager D: Non-manager Question.34: An ________________is the purchase of all or part of one organization by another. A: merger B: Concentration C: Acquisition D: Joint ventur Question.35: A _____________is a mean whereby whereby an organization that is unable to pay its debts can seek court protection from creditors and from certain contract obligations while it attempts to regain financial stability. A: Bankruptcy B: Divestiture C: Harvest D: Liquidation Question.36: The planning process can be used to promote ________in organizations. A: Technology B: Relation C: Innovation D: None of above Question.37: Tactical goals and plans typically involve time periods of ________years. A: 1 to 3 B: 3 to 5 C: 5 to 7 D: 7 to 10 Question.38: A __________involves attempting to develop products and services that is viewed as unique in the industry. A: Differentiation strategy B: Focus strategy C: Cost leadership strategy D: Portfolio strategy Question.39: ___________is the obligation or expectation to perform and carry out duties and achieve goals related to a position. A: Accountability B: Authority C: Responsibility D: Liability Question.40: ___________is a form of departmentalization that adopts parts of both functional and divisional structures at the same level of management. A: Hybrid structure B: Divisional structure C: Functional structure D: Matrix structure Question.41: Corporate-level strategy is developed by_____________________. A: Top-level management
B: C: D:
Middle-level management Board of directors Both a & c
Question.42: Which of the following is/are an element(s) of organizational structure? A: Job design B: Departmentalization C: Vertical coordination D: All of the above Question.43: A: 50 B: 100 C: 150 D: 200
Small businesses have fewer than _________ employees.
Question.44: Employees who work in a ____________, report to two “bosses,” A: Functional structure B: Divisional structure C: Matrix organization D: Hybrid structure Question.45: _____________entails selling or dissolving an entire organization. A: Liquidation B: Bankruptcy C: Harvest D: Divestiture Question.46: The process structure is sometimes called the _________________. A: Vertical organization B: Horizontal organization C: Networked structure D: Virtual corporation Question.47: ___________ is the second function of management. A: Organizing B: Planning C: Leading D: Controlling Question.48: Which of the following is not a part of entrepreneurial process? A: Exploring the entrepreneurial context B: Starting the venture C: Managing the venture D: None of the above Question.49: Horizontal coordination is the linking of activities across departments at____________ levels. A: Similar B: Upper C: Lower D: Different Question.50: _____________are divisions, set up to service particular types of clients or customers. A: Customer divisions
B: C: D:
Geographic divisions Product divisions None of the above
Question.51: McClelland presented ______________ theory A: Acquired – needs theory B: Motivation hygiene theory C: ERG theory D: None of the above Question.52: The practice practice of periodical shifting workers workers through a set of jobs in a planned planned sequence is called _________ A: Job rotation B: Job enlargement C: Job enrichment D: Job depth Question.53: Five levels levels of need are not always always present, present, it is a____________ point of the Maslow’s theory. A: Weak B: Strong C: Good D: None of above Question.54: An internal state that makes certain outcomes appear attractive is called __________ A: Motivation B: Need C: Satisfaction D: None of the above Question.55: of needs. A: One B: Two C: Three D: Four
Frederick Hertzberg’s theory states that there are only____________ categories
Question.56: According to Maslow’s theory, Order of needs and hierarchy m ay not be the_______________ for all employees. A: Same B: Equal C: Effective D: Impressive Question.57: ______________is the extent extent to which which the the worker worker sees the job output output as having having an important impact on others. A: Skill variety B: Task significance C: Autonomy D: Task identity Question.58: ____________ is a measure of intensity or drive. A: Quality B: Efficiency C: Loyalty
D:
Effort
Question.59: In ERG theory Maslow’s social need is called___________ A: Existence needs B: Growth needs C: Related needs D: None of the above Question.60: Which of the following is not the purpose of job rotation? A: Combat boredom B: Cross training C: Employee satisfaction D: Employee development Question.61: An organization’s ------------ is the organization’s purpose or fundamental reason for existence. A: Goal B: Plan C: Mission D: Vision Question.62: In the brutal world of athlete endorsements, the two big sporting-apparel companies -- Reebok and Adidas frequently go head to head. Adidas acquired Reebok in 2006 and combined with each other as one organization, the process is called: A: Acquisition B: Divesture C: Merger D: Joint venture Question.63: ABC Company is unable to pay its debts debts and seek court court protection from creditors creditors and from contract obligations while it attempts to regain its financial ability. abilit y. The status of the organization is: A: Divesture B: Harvest C: Turnaround D: Bankruptcy Question.64: A firm pursuing --------------- attempts to gain a competitive advantage primarily by reducing its economic costs below its competitors. A: Differential strategy B: Focus Strategy C: Stability Strategy D: Cost Leadership Strategy Question.65: Mr. Umar undertook a new business of providing internet fiber cables to corporations and homes by investing Rs. 1000000 and assumes some accountability for the inherent risks. We can say that Mr Umar Um ar is an A: Entrepreneur B: Intrapreneur C: Innovator D: Risk taker Question.66: ---------------is ---------------is the downward transfer of formal authority from superior to subordinate. The employee is empowered em powered to act for the supervisor, while the supervisor su pervisor remains accountable for the outcome. A: Accountability
B: C: D:
Delegation Authority None of the given options
Question.67: ---------------is ---------------is an environmental condition that offers significant prospects for improving an organization’s situation relative to competitors. A: Threat B: Weakness C: Strength D: Opportunity Question.68: All the organizations make ----------------------------- that are also called large scale action plans for interacting with the environment in order to achieve long-term goals. A: Policies B: Plans C: Strategies D: Rules Question.69: Mr. Amir is the Chief Executive Executive officer of ABC Company. All All of his subordinates coordinate with him in order to achieve organizational goals. The type of coordination they have with one an other is called: A: Vertical Coordination B: Horizontal Coordination C: Flat coordination D: All of the given options Question.70: In ABC Company, middle level managers are also given the authority to give their opinion in decision making process. It is called as: A: Centralization B: Decentralization C: Span of control D: Downsizing Question.71: _____ teams rely rely on the use of information technology and a strong commitment to the group instead of frequent personal exchange exc hange and face-to-face meetings. A: Virtual B: Cross-functional C: Transnational D: Self-managed Question.72: High-performing teams have members who possess both technical and _____ skills. A: Managerial B: Technological C: Interpersonal D: Nonconformity skills Question.73: Ag group roup that engages in collective work work that that requires joint effort and generates a positive synergy is a ______. A: Work group B: Work team C: Quality circle D: Functional team Question.74: What should a manager do while motivating employees? ► Increase wages and salaries
► Incorporate promotional opportunities ► Recognize individual differences ► Use employee-recognition program
Question.75: According to Herzberg's Motivation-Hygiene Theory, which of the following is NOT a hygiene factor? ► Working Conditions ► Salary ► Relationship with supervisor ► Work itself Question.76: Entrepreneurs can act as: ► Idea sponsor ► Idea champion ► Idea generator ► All of the following options
Question.77: MR. Sohail, CEO of Leads Groups has to increase increase the salaries of marketing staff because of high turnover, demand of more salary and lack of motivation in the marketing department. Which of the following force created the need ne ed for change in the salary of marketing department? ► Change in strategy ► Technology ► Economic changes ► Change in employee behavior
Question.78: An individual's belief that he or she is capable of performing a task is called:
► Self esteem ► Self direction ► Self efficacy ► Self confidence All of the following are requirements for successful value chain management EXCEPT : ► Coordination and Collaboration ► Continuous Process Improvement ► Organizational Processes ► Technology Investment
Question.79:
Question.80:
Munsterberg is considered to be the father of ______ psychology.
► Clinical ► Industrial ► Behavior ► Theoretical Question.81:
become more:
As the number of employees in an organization grows, structure tends to
► Informal ► Centralized ► Decentralized ► Specialized Question.82:
The study of society is called:
► Anthropology ► Behavioral sciences ► Sociology ► Psychology
Which of the following are the hygiene factors? ► Fringe benefits, recognition and motivation ► Achievement, responsibility and growth ► Friendship groups, working conditions a nd responsibilities ► Company policies, working conditions and salary
Question.83:
Which one of the following functions or activities involves in recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals? ► Planning ► Organizing ► Staffing ► Leading Question.84:
MA. Sohail, CEO of Leads Groups has to increase the salaries of marketing staff because of high turnover, demand of more salary and lack of motivation in the marketing department. Which of the following force created the need for change chang e in the salary of marketing department? ► Change in strategy ► Technology ► Economic changes ► Change in employee behavior Question.85:
A field of expertise that is responsible for the production and a nd delivery of an organization’s products and services is called:
Question.86:
► Management information system ► Operations management ► Marketing management ► Principles of management
Question.87:
“Discretion or decision making power can be given to a person, unit
or an organization” refers to which of the following? ► Autonomy ► Supervision ► Responsibility ► Feedback All of the following are the situational theories EXCEPT: ► Michigan Studies ► Hersey and Blanchard Leadership approach ► Path Goal Model ► Fiedler’s Model
Question.88:
Question.89:
All of the following are the dimensions that make the concept of trust.
EXCEPT: ► Competence ► Consistency ► Communication ► Integrity The process in which one party perceives that its interests are being opposed or adversely affected by some other parties is called: ► Crises ► Conflict ► Agreement ► Stress
Question.90:
Question.91: Plans that apply to the entire organization, organization, establish the organization's
overall objectives and seek to position the organization in terms of its environment are called:
► Tactical plans ► Strategic plans ► Single-use plans ► Operational plans
Question.92: A strategy in which an organization operates in several business that
are some how linked with one on e another is called:
► Single product strategy ► Related diversification ► Unrelated diversification ► Conglomerate diversification
Which of the following is a special group presenting unique motivational challenges?
Question.93:
► Top management ► Professionals ► Stakeholders ► Competitors
Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called :
Question.94:
► Formal groups ► Informal groups ► Task groups ► Command groups
Which of the following refers to the fact that individuals see and hear depending upon their needs, motivation, experience, background and an d other personal characteristics? characteristics? Question.95:
► Filtering ► Feedback ► Emotions ► Selective Perception
ABC Corp. has turned each of its divisions into profit centers and evaluates each division by the percentage of total corporate profits that it generates. It uses which of the following control?
Question.96:
► Accounting ► Bureaucratic ► Market ► Sector
A significant edge over the competition in dealing with competitive forces is called:
Question.97:
► Core Competencies ► Competitive advantage
► Competitive force ► Swot analysis
Which of the following leaders can inspire followers above their own self-interests and can have a profound p rofound effect on their performance?
Question.98:
► Transactional leader ► Transformational leader ► Emotional leader ► Informational leader
Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation is called: ► Contingency theory ► Behavioral theory ► Administrative theory ► Social theory Question.99:
Question.100: If you get more output from a given input, you have:
► Decreased effectiveness ► Increased effectiveness ► Decreased efficiency ► Increased efficiency Question.101:A structure that is characterized by narrow span of management and many
hierarchical levels is:
► Tall Structure ► Flat Structure ► Matrix Structure ► Divisional Structure
Question.102:Which of the following is a weakness of a simple structure?
► It relies on one pe rson ► It is not flexible ► It is expensive ► There is unclear
