Toll Free No. 1800 102 4905 (24*7 all working days ) or
[email protected]
PICK UP-DROP SERVICE FOR YOUR MOBILE PHONE REPAIRS - Repairs thru Brand Authorised Service Centres - Pick & Drop services available in 12000 PIN-Code
Headquartered at New Delhi (India), DOORSERVE (India), DOORSERVE is is the new concept in the Mobile Service industry where to avail the after sales support DOORSERVE DOORSERVE will provide the onsite support to the customers thru respective Brand Authorised Service Centres across country. country. DOORSERVE DOORSERVE also offer Warranty and Extended Warranty Solution from DOORSERVE DOORSERVE Solutions Private Limited. DOORSERVE Extended DOORSERVE Extended Warranty Service Plans are available for Mobile Phones and tablets and soon to expand for IT and White goods as well.
DOORSERVE is DOORSERVE is an impressive range of service plans, programs and the technology that are created to meet the needs of our clients. We also have plan to launch protection from Accidental Damage Protection (ADP) cover. DOORSERVE Solutions DOORSERVE Solutions is the leading Warranty and Extended Warranty Services provider of India. Promoted by the most experienced After-Market-Services professionals, we deliver the Best of Customer Service experience to Indian consumers. We are a team of over decades of national and international experience in Customer Service delivery for Technology products and Service Solutions. DOORSERVE aims DOORSERVE aims to be the leaders in Warranty and Post-warranty Post-warranty Service Management Solutions by creating excellent service products for Original Equipment Manufacturers (OEMs), Distributors, Retailers, System Integrators etc. by using the Best of Technology Solutions and delivering Quality Services leading to maximum value to the esteemed consumers. We pride ourselves by delivering services that are consistent and reliable, and the solutions which are flexible and open enough to meet any customer ’s requirements.
Q1- All the brands provide Warranty support then why to buy Doorserve? A1- Doorserve provides pick pick up drop support at your door step, however repairs will will be done by Brand Authorised Service centre centre only. only. Q2- Does Mobile Phone Repaired by Doorserve? A2- No, Please refer refer Q1 Q3- Does Doorserve have any limitations on Pick up and drop services in ONE YEAR? A3- No, One can have MUL MULTIPLE TIPLE PICKUP PICKUP DROP Services Services for specified IMEI IMEI No. within One One Year Year of Purchase. Q4- Can I use Doorserve on in ONE multiple devices? A4- No, This is mapped only with One IMEI IMEI No. Q5- Does it support Accessories also?
A5- No Q6- How much Money I need to pay to avail Doorserve services? A6- you need to pay Rs 299/299/- + Service Tax Tax as applicable for ONE ONE YEAR. Q7- From where I can purchase Doorserve Service? A7- You You can buy from Mobile Dealer, Dealer, Service Service Centre or from e commerce, Direct Ex. Q8- Do I need to activate after the purchase? A8- YES, within within 48 hrs. Of Purchase Purchase you need to activate the services thru:DOORSERVE.COM DOORSERVE.COM , go to Activation Link Send your Card on
[email protected] (mailto:
[email protected]) (mailto:
[email protected]) Call Toll Toll Free No. 1800 102 4905 Q9- after pick up request how much time courier will visit to pick up the device? A9- Courier will will visit as per the the following TA TAT target based on City Category:Category:-
Q10- Will I receive any receipt from Courier? A10- Yes, Yes, Courier will provide you the acknowledgement receipt. receipt. Q11- Do I need to pack the device? A11-, A11-, Yes, you need to PACK THE DEVICE before handing over to Courier, Courier, you may use the original Box Pack of the Device if available with you. Q12- Do I need to provide Accessories also? A12- NO Q13- in how much time my device will be repaired? A13- Repair TA TAT to be provided by the Brand Authorized Authorized Service center. center. Q14- Does Doorserve responsible for Delay in repairs? A14- No, Please refer refer 10 Q15- Does Doorserve available across country? A15- No, at present this available in Delhi Delhi / NCR, soon will will be available across country. country. Q16- Do I need to provide the Door serve card to Courier? A16- No Q17- My Device screen has damaged how to do the repairs? A17- Doorserve Ex will visit and pick up the device, Service center will will share the Repair estimate with you based on your approval Service centre will initiate the Repair Process Q18- Where would I find the Device details IMEI No. , Model etc. A18- you can find the details details on the Box Pack or on the back of device IMEI IMEI sticker will be pasted Q19- How will I get the Doorserve Service? A19- You You need to register your request on DOORSERVE.COM DOORSERVE.COM or dial dial Toll Toll Free No.18001024905
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Our Office : Doorserve Solutions Pvt. Ltd. E47/7, 1st Floor, Okhla Phase-2, New Delhi (India)-110020
[email protected] www.doorserve.com
1800 102 4905
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