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Vodafone InfoDok
Vodafone Mailbox and ProfiMailbox: Overview Brief explanation: Vodafone Mailbox and ProfiMailbox • Keyword: Your intelligent answering machine in the German Vodafone network. • Benefits: Vodafone Mailboxes miss no calls. They receive faxes 1 and emails1 and inform you automatically of new messages. They only answer when you want them to and operate for up to three other telephone lines.1 Vodafone ProfiMailbox 1: In addition, they receive and send voice messages and offer other professional features. • This is how it works: Call, set up and benefit from Vodafone Mailbox. • Book: Vodafone Mailbox: Automatically included 2 in every D2 and Vodafone tariff of Vodafone GmbH with Vodafone ProfiMailbox 1: If you are a Vodafone GmbH customer, simply call Customer Service on 1212 to activate the Vodafone ProfiMailbox service. • Prices: Basic monthly price in Vodafone tariffs 3: Vodafone Mailbox free of charge Vodafone ProfiMailbox €5.08 a month (€4.267 excluding VAT) 1 2
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Not for CallYa customers or customers customers with with Vodafone Vodafone Zuhause Zuhause tariffs. tariffs. CallYa customers and customers with a Vodafone Zuhause tariff receive Vodafone Mailbox with a slightly reduced scope of features. The following prices apply to D2 tariffs: Basic price: Vodafone Mailbox free of charge Vodafone ProfiMailbox €6.03 a month (€5.064 excluding VAT). In some Vodafone corporate customer tariffs, the Vodafone ProfiMailbox is already included at no additional cost.
Your benefits with Vodafone Mailbox Vodafone Mailbox is the intelligent mailbox service for your mobile phone. If you are a Vodafone GmbH customer, you benefit from the many practical practical features of Vodafone Mailbox. It is automatically available to you after your Vodafone card is activated. If you should need even more mailbox power, then simply book the Vodafone ProfiMailbox1. It has an even greater storage capacity for long messages and faxes. In addition, it can send important messages as quick as a flash in voicemail form to almost all telephone accesses within Germany and a wake-up call will remind you of important appointments. It is the perfect partner when you have to manage a large volume of calls. Here are its benefits at a glance:
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No calls missed: The mailboxes take your calls when you are unable to do so yourself. Answers calls individually and personally: Just like any answering machine, you can record a personal greeting. Automatically informs you of new calls: Mailbox/ProfiMailbox answers your calls as soon as it receives a new message, fax1 or email. By text message or notification call directly to your Vodafone card. Immediately and – within Germany – free of charge. Not for CallYa customers or customers customers with with Vodafone Vodafone Zuhause Zuhause tariffs. tariffs.
This translation is for convenience only, in case of any (potential) inconsistency between this translation and the original German version, the German version shall prevail.
Version: March 2012
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Also informs you when no message was left: Even when a caller leaves no message, the mailbox will send you a text message on request. The text message contains the call number, date and time of the missed call. Of course you will only receive the message if the missed call was not indicated on your mobile phone display. This all depends on whether the caller left his call number when the mailbox received the call (call number transfer feature on). Date and time announcement: Before listening to your messages, you can select whether you want the time and date announced when the message was left. Returns call after listening : With the Vodafone CallReturn 1 feature, you can call the caller back from the Vodafone Mailbox directly after listening to his/her message - simply by pressing a button. Receives and sends mobile emails: With Vodafone Mailboxes you can book a mobile email address. 1 You can read received emails directly on your mobile phone and speak or send new emails from your mobile phone. For more information and prices on Vodafone MobileMail, see Vodafone InfoDok 356. Receives faxes on the move:1 Both Vodafone Mailbox and ProfiMailbox can receive faxes. You can print them anywhere there is a fax machine if your mobile phone has network reception. Notification on your landline number:1 Use the Message Manager on your Vodafone Mailbox to enter additional call numbers: one additional number with Vodafone Mailbox and up to three additional numbers with Vodafone ProfiMailbox. You are then informed about new incoming mailbox messages at these numbers and you can listen to the messages without a mailbox password. Your Vodafone Mailbox becomes an answering machine for all registered numbers: Your intelligent answering machine can take calls to the additionally registered call numbers and send notifications to your mobile phone. Requirement: just enter a call forwarding number in your Vodafone Mailbox. No connection price or basic price for Vodafone Mailbox.
With Vodafone ProfiMailbox you also benefit from additional professional features: 1 •
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Send notifications by voicemail: In addition, ProfiMailbox comprises a clever messaging and information system with which you can send voicemails to any number of call numbers. On request, you can even send messages to several recipients simultaneously, with a time delay, or to recipient lists and with various sender messages. Announcement for long periods of absence: Blocks your Vodafone ProfiMailbox from receiving new messages. Callers only hear the announcement. Ideal when you are going on holiday, for example. Wake-up call free of charge within Germany: Simply specify the date, time and the required call number in the German network. Your Vodafone ProfiMailbox will then call, remind or wake you at the right place at the right time. Extended fax features: For example, you can store a standard fax number for your personal fax machine. On request, you can also have received faxes automatically printed out on your personal fax machine.
Features of Vodafone Mailboxes Vodafone Mailbox Maximum length of welcoming 60 s announcement 5 minutes Maximum message length 25 Maximum number of messages 14 days Maximum storage time for messages Number of other call numbers in Message 1 number Manager1 maximum 100 pages Long fax documents1 1 Not for CallYa customers or customers with Vodafone Zuhause tariffs.
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Vodafone ProfiMailbox1 60 s 5 minutes 50 30 days 3 numbers maximum 999 pages
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Vodafone InfoDok
This is how it works Please refer to the InfoDoks listed below or to www.vodafone.de for all further information on Vodafone Mailbox features.
Other InfoDoks on Vodafone Mailbox Tip: You can view all InfoDoks at www.vodafone.de/infodok. First read InfoDok 311. This explains step by step how to set up your Vodafone Mailbox and how to use the mailbox for your mobile phone. Document Vodafone Mailbox and ProfiMailbox: Vodafone Mailbox and ProfiMailbox: Vodafone Mailbox and ProfiMailbox: Vodafone Mailbox and ProfiMailbox: Vodafone Mailbox: Vodafone ProfiMailbox: Vodafone ProfiMailbox: Vodafone Mailbox and ProfiMailbox:
Doc. No. Overview First steps Listening to voicemails, receiving faxes and emails All settings Menu tree and list of commands Professional features Menu tree and list of commands Tips and tricks
310 311 312 313 314 315 316 317
Vodafone Visual Mailbox: With the Vodafone Visual Mailbox you can also send mailbox messages in the form of an MMS with voice file to your mobile phone. For example, you can have the recorded messages read out directly on your mobile phone without calling the mailbox. For more information on the Vodafone Visual Mailbox, see InfoDok 309.
How to book Vodafone Mailboxes The Vodafone Mailbox is automatically available to all Vodafone GmbH customers after activation of the Vodafone card and you need not book it separately. You can immediately reach them on abbreviated dialling number 5500 to set them up. To book the Vodafone ProfiMailbox, simply call Customer Service and ask them to set up your Vodafone ProfiMailbox. If you are a Vodafone customer, you can contact Customer Service free of charge in the German Vodafone network on 1212. From other German networks, dial 0800/172 1212.
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Vodafone InfoDok
Prices Prices in Euro incl. VAT (prices in Euro excluding VAT)
Setup: Monthly basic price: Vodafone (Standard) Mailbox 2 Vodafone ProfiMailbox1 1 2
Vodafone tariffs
D2 tariffs
free of charge
free of charge
free of charge 5.08 (4.267) per month
free of charge 6.03 (5.064) per month
Vodafone ProfiMailbox not for CallYa customers or customers with Vodafone Zuhause tariffs. CallYa customers and customers with a Vodafone Zuhause tariffs receive Vodafone (Standard) Mailbox with a slightly reduced scope of features.
Have fun with Vodafone services! Your Vodafone Customer Service Tip: You can configure many things yourself with MeinVodafone: e.g. change your address or check your account status – it's so easy, quick and free of charge. Just go to www.vodafone.de/meinvodafone. By the way, you also have direct access to MeinVodafone on your mobile phone. Send a text message containing the text "Service“ to 12456 (this is free of charge in the German Vodafone network). For more information, see InfoDok 198en.
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