Csr Matrix Iso Ts Gm Ford Fca-regulations-cqi-111516

Cross reference for ISO 9001, ISO 14001, other international standards, IATF 16949, CSR (OEM), Regulatory, statatutory, legal and law requirements, Multiple compliance programs, MMOG/LE, IATF and CQI: Applicability and Impact in our QMS

ISO/TS 16940 Requirement: 2009

IATF TS 16940 Requirement: 2016 Notes-Comments, and references

ISO 9001: 2015

Introduction 0.1 General



0.2 Process approach

0.2 Quality management principles


0.3 Relationship with ISO 9004



0.4 Compatibility with other management systems

0.4 Relationship with other management system standards


0.5 Goal of this Technical Specification

1 Scope 1.1 General

1 Scope 1.1 Scope- automotive supplemental to ISO 9001: 2015

1 Scope

1.2 Application

2 Normative references 2.1 Normative and informative references

2 Normative references

3 Terms and definitions, 3.1 Terms and definitions for automotive industry

3 Terms and definitions


3 Terms and definitions

4.1 General requirements

4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the quality management system 4.3.1: Determining the scope of the quality management system – supplemental 4.3.2: Customer-specific requirements 4.4 Quality management system and its processes 4.4.1 The organization shall establish, implement, maintain and continually improve a quality management system, including the processes needed and their interactions, in accordance with the requirements of this International Standard. Section 4.4.1.1: Conformance of products and processes Section 4.4.1.2: Product safety

4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the quality management system 4.4 Quality management system and its processes 4.4.1 The organization shall establish, implement, maintain and continually improve a quality management system, including the processes needed and their interactions, in accordance with the requirements of this International Standard. 4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned.

4.1.1 General requirementssupplemental,

4.2 Documentation requirements,

4.2.1 General

4.2.2 Quality Manual;

4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the quality management system 4.3.1: Determining the scope of the quality management system – supplemental 4.3.2: Customer-specific requirements 4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned.

4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned.7.5 Documented information 7.5.1 Genera 7.5.1.1: Quality management system documentation

International Standard. 4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned.

7.5 Documented information 7.5.1 General 4.3 Determining the scope of the quality management system 4.4 Quality management system and its processes

4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned. 7.5.2 Creating and updating. 7.5.3 Control of documented information. 7.5.3.1 7.5.3.2 4.2.3 Control Of Documents 4.2.3.1 Engineerining specifications

4.2.4 Control of records

4.2.4.1 Records Retention

Section 7.5.3.2.2: Engineering specifications

4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned. 7.5.3 Control of documented information. 7.5.3.1 7.5.3.2

7.5.3.2.1: Record retention

4.4.2 To the extent necessary, the organization shall: a) maintain documented information to support the operation of its processes; b) retain documented information to have confidence that the processes are being carried out as planned. 7.5.2 Creating and updating. 7.5.3 Control of documented information. 7.5.3.1 Documented information required by the quality management system and by this International Standard shall be controlled to ensure: a) it is available and suitable for use, where and when it is needed; b) it is adequately protected (e.g. from loss of confidentiality, improper use, or loss of integrity). 7.5.3.2 For the control of documented information, the organization shall address the following activities, as applicable: a) distribution, access, retrieval and use; b) storage and preservation, including preservation of legibility; c) control of changes (e.g. version control); d) retention and disposition

5 Management Responsibility

5.1 Management commitment

5 Leadership 5.1 Leadership and commitment 5.1.1 General 5.1.1.1: Corporate responsibility 5.1.1.3: Process owners 5.3: Organizational roles, responsibilities, and authorities 5.3.1: Organizational roles, responsibilities, and authorities – supplemental 5.3.2 Responsibility and authority for product requirements and corrective actions

5 Leadership 5.1 Leadership and commitment 5.1.1 General 5.3: Organizational roles, responsibilities, and authorities

5.1.1.2: Process effectiveness and efficiency 5.1.1 Process efficiency

5.2 Customer Focus

5.1.2 Customer focus 4.2 Understanding the needs and expectations of interested parties

5.1.2 Customer focus 4.2 Understanding the needs and expectations of interested parties

5.3 Quality Policy/

5.2 Policy. 5.2.1 Establishing the quality policy. 5.2.2 Communicating the quality policy

5.2 Policy. 5.2.1 Establishing the quality policy. 5.2.2 Communicating the quality policy

5.4 Planning

5.4.1 Quality objectives

6 Planning 6.1 Actions to address risks and opportunities 6.1.1, 6.1.2 6.1.2.1: Risk analysis 6.2 Quality objectives and planning to achieve them; 6.2.1, 6.2.2 6.2.2.1 Quality objectives and planning to achieve them-supplemental 7.1.3.1: Plant, facility, and equipment planning

6.2.2.1: Quality objectives and planning to achieve them – supplemental

5.4.1.1 Quality objectives-supplemental

6.2.2.1: Quality objectives and planning to achieve them – supplemental

5.4.2 Quality Management system planning

6.3 Planning of changes

5.5 Responsability, Authority and communication

5.1.1.1: Corporate responsibility 5.1.1.3: Process owners 5.3 Organizational roles, responsibilities and authorities 5.3.1: Organizational roles, responsibilities, and authorities – supplemental 5.3.2: Responsibility and authority for

5.5.1 Responsibility and authority 5.5.1.1 Responsibility for quality

6 Planning 6.1 Actions to address risks and opportunities 6.1.1, 6.1.2 6.1.2.1 Risk Analysis 6.2 Quality objectives and planning to achieve them; 6.2.1, 6.2.2 6.3 Planning of changes

5.3 Organizational roles, responsibilities and authorities

product requirements and corrective actions 5.5.2 Management representative 5.5.2.1 Customer representative

5.5.3 Internal communication

7.4 Communication

5.6 Management Review

9.3 Management review 9.3.1 General 9.3.1.1: Management review – supplemental

5.6.1 General

9.1.3 Analysis and evaluation 5.6.1.1 Quality Management system performance 5.6.2 Review Input

9.3.2 Management review inputs

5.6.2.1 Review input supplemental

9.3.2.1: Management review inputs – supplemental

5.6.3 Review output

9.3.3 Management review outputs 9.3.3.1: Management review outputs – supplemental

6 Resource management 7 Support 7.1 Resources 7.1.1 General 7.1.2 People 7.1.3 Infrastructure 6.1.2.1 Risk Analysis

7.4 Communication

9.3 Management review 9.3.1 General 9.3.2 Management review inputs 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.3 Analysis and evaluation

9.3.3 Management review outputs

5 Leadership 5.1 Leadership and commitment 5.1.1 General 7 Support 7.1 Resources 7.1.1 General 7.1.2 People 7.1.3 Infrastructure 6 Planning, 6.1 Actions to address risks and opportunities, 6.1.1, 6.1.2

JOB DESCRIPTIONS, ORGANIZATIONAL CHARTS, TRAINING MATRIX, TRAINING NEEDS PROCESS, 5s, Flex Pledge

6.1 Provision of the resources

6.2 Human Resources 6.2.1 General

6.2.2 Competence, training and awareness

6.2.2.1 Product Design Skills 6.2.2.2 Training

7.1.1 General 7.1.2 People 7.1.3 Infrastructure 6.1.2.1 Risk Analysis

7.1.6 Organizational knowledge 7.2 Competence 7.2.1: Competence – supplemental 7.2 Competence 7.2.1: Competence – supplemental 7.2.2: Competence – on-the-job training 7.2.3: Internal auditor competency 7.2.4 Second-Party auditor competency 7.3: Awareness 7.3.1: Awareness – supplemental

8.3.2.2: Product design skills

7.2.2: Competence – on-the-job training 7.2.3: Internal auditor competency 7.2.4 Second-Party auditor competency

6.2.2.4 Employee motivation and empowerment

7.3.2: Employee motivation and empowerment

6.3 Infrastructure

7.1.3 Infrastructure

6.3.1 Plant, Facility and equipment planning

7.1.3.1 Plant facility, and equipment planning 6.1.2.3: Contingency plans

6.3.2 Contingency plans

6.1.2.3: Contingency plans

6.4.1 Personnel safety to achieve the conformity to product requirements. 6.4.2 Cleanliness of premises 7. Product realization

7.1.6 Organizational knowledge 7.2 Competence 7.3 Awareness

7.2 Competence 7.2.1: Competence – supplemental

6.2.2.3 Training on the Job

6.4 Work Environment

7.1.1 General 7.1.2 People 7.1.3 Infrastructure 6 Planning, 6.1 Actions to address risks and opportunities, 6.1.1, 6.1.2

7.1.4: Environment for the operation of processes 7.1.4.1: Environment for the operation of processes – supplemental

7.1.3 Infrastructure 7.1.4 Environment for the operation of processes

7.1 Planning of product realization

8 Operation 8.1 Operational planning and control 8.1.1: Operational planning and control — supplemental

7.1.1 Planning of product realization supplemental

8 Operation 8.1 Operational planning and control

7.1.2 Acceptance criteria

8.6.6: Acceptance criteria

7.1.3 Confidentialy

8.1.2: Confidentiality

7.1.4 Change control

8.5.6 Control of changes 8.5.6.1: Control of changes – supplemental 8.5.6 Control of changes 8.5.6.1.1: Temporary change of process controls

7.2 Customer-Related process

7.2.1 Determination of requirements related to the product

8.2 Requirements for product and services 8.2.1 Customer communication 8.2.1.1: Customer communication — supplemental 8.2.2 Determining the requirements for products and services 8.2.2.1: Determining the requirements for products and services – supplemental

7.2.1.1 Customer-designated special characteristics

8.2.3.1.2: Customer-designated special characteristics

8.2 Requirements for product and services 8.2.1 Customer communication 8.2.2 Determining the requirements for products and services

8.2.3 Review of the requirements for products and services 8.2.3.1, 8.2.31.1 Review of the requirements for products and services-supplemental, 8.2.3.1.2: Customer-designated special characteristics; 8.2.3.2, 8.2.4 Changes to requirements for products and services 8.4.2.3.1: Automotive product-related 7.2.2.1 Review of the requirements related to software or automotive products with embedded software the product-Supplemental, 7.2.2 Review of the requirements related to the product

7.2.2.2 Organization manufacturing feasability;

8.2.3 Review of the requirements for products and services 8.2.3.1, 8.2.3.2, 8.2.4 Changes to requirements for products and services

7.1.3.1: Plant, facility, and equipment planning 8.2.3.1.3: Organization manufacturing feasibility

PQP, PPAP, FMEA, MSA, SPC

7.2.3 Customer communication,

7.2.3.1 customer communicationsupplemental

7.3 Design and Development,

8.2 Requirements for product and services 8.2.1 Customer communication 8.2.1.1: Customer communication — supplemental

8.2.1 Customer communication

8.3 Design and development of products and services 8.3.1 General 8.3.1.1: Design and development of products and services – supplemental 8.3.2.3: Development of products with embedded software 8.3 Design and development of products and services 8.3.1 General

CORE TOOLS: APQ

7.3.1 Design and development planning 8.3 Design and development of products and services 8.3.1 General 8.3.2 Design and development planning 8.3.2.1: Design and development planning – supplemental

8.3 Design and development of products and services 8.3.1 General 8.3.2 Design and development planning

7.3.1.1 Multidisciplinary approach 7.3.2 Design and development inputs; 7.3.2.1 Product Design input

8.3.3 Design and development inputs

8.3.3.1: Product design input 8.3.3 Design and development inputs

7.3.2.2Manufacturing process design input

8.3.3.2: Manufacturing process design input

7.3.2.3 Special characteristics,

8.3.3.3: Special characteristics

8.3.4 Design and development controls 7.3.3 Design and Development outputs/ 8.3.4.1: Monitoring 8.3.5 Design and development outputs 8.3.4 Design and development controls 8.3.5.1: Design and development outputs – 8.3.5 Design and development outputs supplemental 7.3.3.1 Product Design output, 8.3.5.2: Manufacturing process design output

7.3.3.2 Manufacturing process design output; 7.3.4 Design and Development review 7.3.4.1 Monitoring;

8.3.4.1: Monitoring

7.3.5 Design ande development Verification 7.3.6 Design and development validation;

8.3.4.2: Design and development validation

8.3.4.2: Design and development validation 7.3.6.1 Design and development validationSupplemental;

7.3.6.2 Prototype programme;

8.3.4.3: Prototype programme

8.3.4 Design and development controls

7.3.6.3 Product approval process,

8.3.4.4: Product approval process

7.3.7 Control of design and development changes

8.3.6 Design and development changes 8.3.6.1: Design and development changes – supplemental 8.5.6 Control of changes 8.5.6.1: Control of changes – supplemental

7.4 Purchasing

7.4.1 Purchasing process

8.4 Control of externally provided processes, products and services 8.4.1 General 8.4.1.1 General-supplemental 8.4.1.3 Customer-directed sources (Also known as "Directed-But")

8.3.6 Design and development changes 8.5.6 Control of changes

CORE TOOLS: PPAP, CSER,

7.4.1.1 Statutory and regulatory conformity

8.4.2.2: Statutory and regulatory requirements 8.6.5: Statutory and regulatory conformity

8.4.1.2: Supplier selection process 8.4.2: Type and extent of control 8.4.2.1: Type and extent of control – supplemental 8.4.2.3: Supplier quality management system development 7.4.1.2 Supplier Quality management system 8.4.2.3.1: Automotive product-related development software or automotive products with embedded software 8.4.2.4.1: Second-party audits 8.4.2.5: Supplier development 8.4.3 Information for external providers 8.4.3.1: Information for external providers – supplemental

7.4.1.3 Customer-approved sources 7.4.2 Purchasing information 7.4.3 Verification of purchased product

8.4.1.3: Customer-directed sources (also known as “Directed–Buy”) 8.4.3 Information for external providers 8.4.3.1 Information for external providersSupplemental

7.4.3.1 Incoming product conformity to requirements

8.6.4: Verification and acceptance of conformity of externally provided products and services

7.4.3.2 Supplier Monitoring

8.4.1.1: General - supplemental (under Control of externally provided processes, products and services 8.4.2.4: Supplier monitoring 8.4.2.4.1: Second-party audits 8.7.1.6: Customer notification

7.5 Production and service provision 8.5 Production and service provision 8.5.1 Control of production and service

8.4 Control of externally provided processes, products and services 8.4.1 General 8.4.2 Type and extent of control 8.4.3 Information for external providers

8.5 Production and service provision 8.5.1 Control of production and service provision

CORE TOOLS: PFMEA-Control plan

7.5.1 Control of production and service provision;

7.5.1.1 control plan

8.5.1.1: Control plan See Annex A

7.5.1.2 Work Instructions;

8.5.1.2: Standardized work – operator instructions and visual standards

7.5.1.3 Verification of Job set ups;

8.5.1.3: Verification of job set-ups 8.5.1.4: Verification after shutdown

7.5.1.4 Preventive and Predictive maintenance;

8.5 Production and service provision 8.5.1 Control of production and service provision 8.5.5 Post-delivery activities

8.5.1.5: Total productive maintenance 8.4 Control of externally provided processes, products and services 8.5 Production and service provision 8.5.1 Control of production and service provision 7 Support 7.1 Resources 7.1.1 General

7.5.1.5 Management of production tooling;

8.5.1.6: Management of production tooling and manufacturing, test, inspection tooling and equipment

7.5.1.6 Production scheduling

8.5.1.7: Production scheduling

7.5.1.7 Feedback of information from Service 7.5.1.8 Service agreement with customer

7.5.2 Validation of processes for production and service provision; 7.5.2.1 Validation of processes for production and service provisionsuplemental

7.5.3 Identification and traceability 7.5.3.1 Identification and traceability supplemental 7.5.4 Customer property; 7.5.4.1 Customer-owned production tooling 7.5.5 Preservation of product

8.5.5.1: Feedback of information from service 8.5.5 Post-delivery activities 8.5.5.2: Service agreement with customer

8.5.5 Post-delivery activities

8.6 Release of products and services 8.6.1 Release of products and servicessupplemental 8.5.6 Control of changes 8.5.6.1 Control of changessupplemental 8.5.6.1.1: Temporary change of process controls

8.5.1 Control of production and service provision f) 8.5.6 Control of changes 8.6 Release of products and services

8.5.2 Identification and traceability 8.5.2.1: Identification and traceability — supplemental

8.5.2 Identification and traceability

8.5.3 Property belonging to customer or external providers

8.5.3 Property belonging to customers or external providers

8.5.4 Preservation 8.5.4.1: Preservation – supplemental

8.5.4 Preservation

7.5.5.1 Storage and inventory

7. 6 Control of monitoring and measuring equipment

MSA

8.5.1 Control of production and service provision 7 Support 7.1 Resources 7.1.1 General 7.1.3 Infrastructure

7.6.1 Measurement system analysis; 7.1.5 Monitoring and measuring resources

CORE TOOLS:

7.6.2 Calibration/verification records; 7.6.3 Laboratory Requirements;

7.6.3.1 Internal laboratory;

7.1.5 Monitoring and measuring resources 7.1.5.1 General 7.1.5.1.1: Measurement system analysis 7.1.5.2 Measurement traceability 7.1.5.2.1: Calibration/verification records 7.1.5.3 Laboratory requirements 7.1.5.3.1 Internal laboratory 7.1.5.3.2: External laboratory

7.1.5 Monitoring and measuring resources 7.1.5.1 General 7.1.5.2 Measurement traceability

CORE TOOLS: SPC

7.6.3.2 External laboratory

8 Measurement, analysis and improvement 8.1 General 8.1.1 Identification of statistical tools 8.1.2 Knowledge of basic statistical concepts

8.2 Monitoring and measurement

8.2.1 Customer satisfaction

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.1.2: Identification of statistical tools 9.1.1.2: Identification of statistical tools 9.1.1.3: Application of statistical concepts

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General

8.7.1.6: Customer notification 9.1.2 Customer satisfaction 9.1.2.1 Customer satisfaction -supplemental

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.2 Customer satisfaction 9.1.3 Analysis and evaluation

TS 16949, IATF 16949, ISO 9001: 2015, ISO 9000, CQI, CORE TOOLS

8.2.1.1 Customer satisfaction — Supplemental

9.1.2.1: Customer satisfaction – supplemental

8.2.2 Internal audit

9.2 Internal audit 9.2.1, 9.2.2 9.2.2.1: Internal audit programme

8.2.2.1 Quality management system audit

9.2.2.1: Internal audit programme 9.2.2.2: Quality management system audit

9.2 Internal audit 9.2.1, 9.2.2 8.5.1 Control of production and service provision f)

ISO 19011, ISO/TS 16949, IATF 16949, ISO 9001: 2015, CORE TOOLS

8.2.2.2 Manufacturing process audit

9.2.2.1: Internal audit programme 9.2.2.3: Manufacturing process audit

8.2.2.3 Product audit

9.2.2.1: Internal audit programme 9.2.2.4: Product audit

8.2.2.4 Internal audit plans

9.2.2.1: Internal audit programme

8.2.2.5 internal auditor qualification

7.2.3: Internal auditor competency 7.2.4: Second-party auditor competency

8.2.3 Monitoring and measurement of processes

8.5.6.1.1: Temporary change of process controls 9.1.1.1: Monitoring and measurement of manufacturing processes

9.2 Internal audit 9.2.1, 9.2.2 8.5.1 Control of production and service provision f)

8.5.1 Control of production and service provision a) and c) 8.6 Release of products and services 9 Performance evaluation

SPC CQI-14,CQI-20 and CQI-21, CSR FMEA-Control plan

8.2.3.1 Monitoring and measurement of manufacturing processes


8.2.4 Monitoring and measurement of product


8.2.4.1 Lay out inspection and functional testing

8.6.2: Layout inspection and functional testing

8.2.4.2 Appearance items

8.3 Control of nonconforming product/

8.3.1 Control of nonconforming product supplemental

8.5.1 Control of production and service provision a) and c) 8.6 Release of products and services 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General

8.5.1 Control of production and service provision f)

8.6.3: Appearance items

8.7 Control of nonconforming outputs 8.7.1, 8.7.2 8.7.1.2: Control of nonconforming product – customer specified process 8.7.1.7: Nonconforming product disposition

8.7.1.3: Control of suspect product

8.3.2 Control of reworked product/

8.7.1.4: Control of reworked product 8.7.1.5: Control of repaired product

8.3.3 Customer information

8.7.1.6: Customer notification

8.3.4 Customer waiver

8.7.1.1: Customer authorization for concession

8.7 Control of nonconforming outputs 8.7.1, 8.7.2

8.4 Analysis of Data

8.4.1 Analysis and use of data

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.3 Analysis and evaluation 9.1.3.1: Prioritization

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.3 Analysis and evaluation

8.5 Improvement

8.5.1 Continual improvement 8.5.1.1 Continual improvement of the organization

10 Improvement 10.1 General 10.3 Continual improvement 10.3.1: Continual improvement – supplemental

10 Improvement 10.1 General 10.3 Continual improvement

CQI-14, CQI18, CQI-20 and CQI-21

8.5.1.2 Manufacturing process improvement

8.5.2 Corrective action

6 Planning, 6.1 Actions to address risks and opportunities, 6.1.1, 6.1.2 6.1.2.1 Risk Analysis 10.2 Nonconformity and corrective action 10.2.1, 10.2.2

8.5.2.1 Problem solving;

10.2.3: Problem solving

8.5.2.2 Error-proofing;

10.2.4: Error-proofing

8.5.2.3 corrective action impact;

6 Planning, 6.1 Actions to address risks and opportunities, 6.1.1, 6.1.2 6.1.2.1 Risk Analysis 10.2 Nonconformity and corrective action 10.2.1, 10.2.2 10.2.3: Problem solving

6 Planning, 6.1 Actions to address risks and opportunities, 6.1.1, 6.1.2 10 Improvement 10.1 General 10.2 Nonconformity and corrective action 10.2.1, 10.2.2

CQI

8.5.2.4 Rejected product test/analysis;

8.5.3 Preventive action;

10.2.5: Warranty management systems 10.2.6: Customer complaints and field failure test analysis 6.1.2.2: Preventive action

Key requirements related to the Regulatory, statutory, legal and law requirements Other international standards mentioned in ISO 9000: 2015 Annex B pages: 25-26 and 27 Product regulation and statutory requirements; VDA; Integrate multiple compliance programs; MMOG/LE, CQI, AIAG and IATF IATF TS 16940 Requirement: 2016

OEM

IATF TS 16940 Requirement: 2016 covering OEM requirments

Other international standards

ISO 9000

ISO 9004

ISO 10006

ISO 10014

ISO 10018

ISO 10001

ISO 10002

ISO 10003

ISO 10004

ISO 10005

ISO 10007

ISO 10008

ISO 10012

ISO 10013

ISO 10014

2.2.1 2.2.2 2.2.3 2.2.4 2.3.4 2.3.7 2.4 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.3.3 3.4.1 3.4.6 3.5.1 3.5.3 3.5.4 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 3.6.6 3.6.7 3.6.8

3.5.4 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 3.6.6 3.6.7 3.6.8 3.9.4 3.9.5 3.9.6

3.4.5 3.8.4 3.8.5 3.8.6

3.4.5 3.8.4 3.8.5 3.8.6 3.8.8 3.8.10

2.3.2 2.3.2.1 2.3.2.2 2.3.2.3 2.3.2.4 2.3.3 2.3.4 3 3.1.1 3.3.3 3.3.4 3.3.9

2.3 2.3.1 2.3.1.1 2.3.1.2 2.3.1.3 2.3.1.4 3.9.4 3.9.5 3.9.6

2.3.4 3.5.8 3.5.9 3.5.10 3.5.11 3.5.12

2.3.6 2.4 3.1.3 3.1.4 3.3.5 3.3.6 3.3.7 3.3.8 3.5.1 3.5.1 3.5.3 3.5.4 3.5.10 3.5.11 3.5.12 3.6.5 3.6.6 3.6.7 3.6.8 3.7.1 3.7.1 3.7.3 3.7.4 3.7.9 3.7.10 3.7.11 3.8.9 3.8.15 3.9.4 3.9.5 3.9.6

3.1.5 3.8.4

2.3.7 3.4.3 3.5.1 3.5.10 3.5.11 3.5.12 3.7.5 3.7.10 3.7.11 3.8.10 3.9.1 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6

2.2.5 2.2.5.1 2.2.5.2

2.2.5.1 2.2.5.2

2.2.5.3 2.2.5.4 2.3.3 3.4.4 3.8.10

3.5.2 3.5.5

3.3.9

3.3.9 3.3.10 3.3.11 3.3.12 3.3.13 3.4.1 3.4.2 3.4.6 3.4.7 3.4.8 3.5.1 3.6.5 3.6.6 3.6.7 3.6.8 3.8.7 3.8.10 3.8.11 3.8.12 3.8.14 3.8.15

3.9.4 3.9.5 3.9.6

3.9.4 3.9.5 3.9.6

3.3.10 3.8.1 3.8.2 3.8.3 3.8.11 3.8.12 3.8.13 3.8.14

3.1.2 3.4.6 3.4.7 3.6.5 3.6.6 3.6.7 3.6.8 3.8.1 3.8.2 3.8.3 3.8.10 3.8.12 3.8.13

3.7.6 3.7.7

3.6.12 3.8.1 3.8.2 3.8.3 3.8.10 3.8.12 3.8.13

3.6.13

3.5.6 3.5.7 3.8.10

2.3.6 2.4 3.7.2 3.7.3 3.7.4 3.7.5 3.7.10 3.7.11 3.8.1 3.8.2 3.8.3 3.8.10 3.9.1 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6

3.8.10

3.8.10

3.6.12

3.6.12 3.7.5 3.7.8 3.7.10 3.8.1 3.8.2 3.8.3 3.8.12 3.8.13

3.6.9 3.6.10 3.6.11 3.8.10

3.7.2 3.7.3 3.7.4 3.7.5 3.8.1 3.8.2 3.8.3 3.8.10

2.3.5 3.3 3.3.1 3.3.2 3.6.15

3.9.1 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6

As a reference, please check IATF Other international; requirements applicability: ISO 19011

ISO 10015

ISO 10018

ISO 10019

Other international; requirements applicability by suppliers 9001

Ford Motor Company Customer-Specific Requirements For ISO/TS 16949:2009 E ISO

19011

ISO 14001: 2015 Introduction 0.1 Background 0.2 Aim of an environmental management system 0.3 Success factors

0.4 Plan-Do-Check-Act model 0.5 Contents of this International Standard

Environmental management systems — Requirements with guidance for use 1 Scope

1 Scope 1.1 General 1.2 Application

2 Normative references (There 2 Normative References are no normative references) 3 Terms and definitions

3 Terms and Definitions

4 Quality management system: No Ford Customer-Specific Requirement for this section

4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the environmental management system 4.4 environmental management system

management system

No Ford Customer-Specific Requirement for this section

7.5 Documented information 7.5.1 General 7.5.2 Creating and updating. 7.5.3 Control of documented

4.2.3 Control of documents

7.5 Documented information 7.5.1 General 7.5.2 Creating and updating. 7.5.3 Control of documented information.

4.2.3.1 Engineering Specifications


4.2.4.1 Records retention

5 Leadership 5.1 Leadership and commitment

5 Management responsibility

No Ford Customer-Specific Requirement for this section 4.2 Understanding the needs and expectations of interested parties 5.2 Customer focus

5.2 Environmental Policy

6 Planning 6.1 Actions to address risks and opportunities 6.1.1 General 6.1.2 Environmental aspects 6.1.3 Compliance obligations 6.1.4 Planning action 6.2 Quality objectives and planning to achieve them 6.2.1 Environmental objectives 6.2.2 Planning actions to achieve environmental objectives 8 Operation 8.1 Operational planning and control



5.5.2.1 Customer Representative 7.4 Communication, 7.4.1 General 7.4.2 Internal communication, 7.4.3 External communication No Ford Customer-Specific Requirement for this section

9.3 Management review 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 5.6.1.1 Quality management system 9.1.1 General performance 9.1.2 Evaluation of compliance 5.6.2 Review Input


5 Leadership 5.1 Leadership and commitment 6.2.2 Planning actions to achieve environmental objectives 7 Support 7.1 Resources

6 Resource management

6.2.2 Planning actions to achieve environmental objectives 7 Support 7.1 Resources 6.1 Provision of resources


7.2 Competence 7.3 Awareness 7.4 Communication, 7.4.1 General 7.4.2 Internal communication, 7.4.3 External communication 8.2 Emergency and preparedness and response

6.2.2.2 Training


6.3.1 Plant, Facility and Equipment Planning 6.3.2 Contingency Plans


7 Product realization

7.1 Planning of Product Realization

No Ford Customer-Specific Requirement for this section 8 Operation 8.1 Operational planning and control

7.1.2 Acceptance criteria


8 Operation 8.1 Operational planning and control

7.2.1.1 Customer-designated special characteristics

8 Operation 8.1 Operational planning and control 6.1.1 General 6.1.2 Environmental aspects 6.1.3 Compliance obligations


7.2.2.1 Review of requirements related to the product – supplemental

7.2.2.2 Organization Manufacturing Feasibility

7.2.3 Customer communication

7.4 Communication, 7.4.1 General 7.4.2 Internal communication, 7.4.3 External communication


7.3.1.1 Multidisciplinary approach


6 Planning 6.1 Actions to address risks and opportunities 6.1.1 General 6.1.2 Environmental aspects 6.1.3 Compliance obligations 6.1.4 Planning action 6.2 Quality objectives and planning to achieve them 6.2.1 Environmental objectives 6.2.2 Planning actions to achieve environmental objectives 8 Operation 8.1 Operational planning and control

7.3.3.1 Product Design Outputs – Supplemental No Ford Customer-Specific Requirement for this section 7.3.4 Design and Development Review No Ford Customer-Specific Requirement for this section 7.3.5 Design and Development Verification No Ford Customer-Specific Requirement for this section

7.3.6.1 Design and development validation — Supplemental

7.3.6.2 Prototype Programme

7.3.6.3 Product Approval Process


7.4.1.1 Statutory and Regulatory Conformity

6.1.3 Compliance obligations 8 Operation 8.1 Operational planning and control

7.4.1.2 Supplier Quality Management System Development

7.4.1.3 Customer approved sources No Ford Customer-Specific Requirement for this section No Ford Customer-Specific Requirement for this section 7.4.3.1 Incoming Product Conformity to Requirements

7.4.3.2 Supplier Monitoring


7 Support 7.1 Resources 7.2 Competence 7.3 Awareness 7.4 Communication, 7.4.1 General 7.4.2 Internal communication, 7.4.3 External communication 8.2 Emergency and preparedness and response 8 Operation 8.1 Operational planning and control

7.5.1.2 Work Instructions

7.5.1.3 Verification of Job Set-ups

7.5.1.4 Preventive and Predictive Maintenance


9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 7.5.3 Identification and traceability 9.1.2 Evaluation of compliance


7.6.1 Measurement Systems Analysis

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General


7.6.3.2 Laboratory Requirements

No Ford Customer-Specific Requirement for this section.

8.1.1 Identification of Statistical Tools No Ford Customer-Specific Requirement for this section.

8.2 Monitoring and Measurement 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.2 Evaluation compliance

8.2.1 Customer Satisfaction

8.2.1.1 Customer satisfaction — Supplemental

8.2.2 Internal Audit


9.2 Internal Audit 9.2.1 General 9.2.2 Internal audit programme

9.2 Internal Audit 9.2.1 General 9.2.2 Internal audit programme 8.2.2.2 Manufacturing Process Audit


8.2.2.5 Internal Auditor Qualifications No Ford Customer-Specific Requirement for this section.

8.2.3.1 Monitoring and Measurement of Manufacturing Processes

8.2.4 Monitoring and Measurement of Product 8.2.4.1 Layout Inspection and 6.1.4 Planning action Functional Testing 8 Operation 8.1 Operational planning and control 8.2.4.2 Appearance Items 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.2 Evaluation compliance

8.3 Control of Nonconforming Product


8.3.4 Customer Waiver

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.2 Evaluation compliance

10 Improvement 10.1 General 10.3 Continual improvement


6.1.4 Planning action 10 Improvement 10.1 General 10.2 Nonconformity and corrective action

rence, please check IATF web page

ements applicability by suppliers: ISO 10001, ISO 10002, ISO 10003 , ISO 10004 and ISO 10008, ISO 9001, IATF 16949

FCA US LLCCustomer-Specific Requirementsfor FCA USISO/TS LLCCustomer-Specific 16949:2009Publication Requirementsfor Date: GM OCTOBER Customer IATF 16949:2016Publication 17, Specifics 2016Effective – ISO/TSDate: 16949 Date: per Posted Appendix OCTOBER Date:A 17, Octobe 201

Introduction 1 Scope 1.1 General

Introduction 1 Scope 1.1 General

2 References

2 References

3 Terms and definitions 3.1 Terms and definitions for the automotive industry

3 Terms and definitions 3.1 Terms and definitions for the automotive industry

Preface

1. Scope

2. References

3. Definitions

4. Requirements 4.1 ISO TS 16949:2009 (Third Edition), June 2009 - Related Requirements All references to clauses in this section pertain to ISO/TS 16949:2009, unless otherwise stated.

4 Context of the organization

4 Quality management system : No FCA US LLC Customer-Specific Requirement for this section.

4 Context of the organization 4.1 Understanding the organization and its context No FCA US Customer-Specific Requirement for this section. 4.2 Understanding the needs and expectations of interested parties No FCA US Customer-Specific Requirement for this section. 4.3 Determining the scope of the quality management system No FCA US Customer-Specific Requirement for this section. 4.3.1 Determining the scope of the quality management system – supplemental No FCA US Customer-Specific Requirement for this section. 4.3.2 Customer-specific requirements No FCA US Customer-Specific Requirement for this section. 4.4 Quality management system and its processes 4.4.1 No FCA US Customer-Specific Requirement for this section. 4.4.1.1 Conformance of products and processes No FCA US Customer-Specific Requirement for this section. 4.4.1.2 Product safety No FCA US Customer-Specific Requirement for this section. 4.4.2 No FCA US Customer-Specific Requirement for this section.

1. Scope All ISO/TS 16949:2009 requirements including the requirements of this document shall be addressed in the organization’s quality management system.

4.4.1.2 Product safety No FCA US Customer-Specific Requirement for this section. 4.4.2 No FCA US Customer-Specific Requirement for this section.

1. Scope All ISO/TS 16949:2009 requirements including the requirements of this document shall be addressed in the organization’s quality management system.

4.2.4 Control of records* 4.1.2 Records Retention Supplier Business records shall be retained as specified in GMW15920.

4.2.4.1 Document Retention*


5 Leadership 5.1 Leadership and commitment 5.1.1 General 5.1.1.1: Corporate responsibility 5.1.1.2: Process effectiveness and efficiency 5.1.1.3: Process owners 5.3: Organizational roles, responsibilities,

No FCA US LLC Customer-Specific Requirement for this section.

5 Leadership 5.1 Leadership and commitment 5.1.1 General 5.1.1.1: Corporate responsibility 5.1.1.2: Process effectiveness and efficiency 5.1.1.3: Process owners 5.3: Organizational roles, responsibilities, and authorities 5.1.2 Customer focus 5.2 Policy. 1. Scope 5.2.1 Establishing the quality policy. All ISO/TS 16949:2009 requirements 5.2.2 Communicating the quality policy including the requirements of this 5.3. Organizational roles, responsibilities, document shall be addressed in the and authorities organization’s quality management 5.3.1: Organizational roles, responsibilities, system. and authorities – supplemental 5.3.2: Responsibility and authority for product requirements and corrective actions 5.3.2 Responsibility and authority for product requirements and corrective actions 6 Planning 6.1 Actions to address risks and opportunities 6.1.1, 6.1.2 6.1.2.1: Risk analysis 6.2 Quality objectives and planning to achieve them; 6.2.1, 6.2.2 6.2.2.1 Quality objectives and planning to achieve them-supplemental 6.3 Planning of changes 7.1.3.1: Plant, facility, and equipment planning 7.4 Communication 9.3 Management review 9.3.2 Management review inputs 9.1.3 Analysis and evaluation 9.3.1 General 9.3.1.1: Management review – supplemental 9.3.2 Management review inputs 9.3.2.1: Management review inputs – supplemental 9.3.3 Management review outputs 9.3.3.1: Management review outputs – supplemental

4.1.9 Customer Satisfaction 4.2.11 Management Review Management review of quality system performance (Cl. 5.6.1.1) at a minimum shall be conducted at planned intervals, but not less than annually. 5.6.2. Review input

5.6.2.1 Review input — Supplemental* No FCA US LLC Customer-Specific Requirement for this section.


6.2.2.3 Training on the job*


7 Support 7.1 Resources 7.1.1 General 7.1.2 People 7.1.3 Infrastructure 7.1.3.1 Plant facility, and equipment planning 6.1.2.3: Contingency plans 7.1.4: Environment for the operation of processes 7.1.4.1: Environment for the operation of processes – supplemental 7.1.6 Organizational knowledge 7.2 Competence 7.2.1: Competence – supplemental 7.2.2: Competence – on-the-job training 7.2.3: Internal auditor competency 7.2.4 Second-Party auditor competency 7.3: Awareness 7.3.1: Awareness – supplemental 7.3.2: Employee motivation and empowerment 8.3.2.2: Product design skills


4.1.6 Design Changes Managing Change 4.1.28 Process Change Control 4.1.29 Verification Station/Final Inspection 4.2.2 General Procedures and Other Requirements

7.2.1.1 Customer-designated special characteristics*

4.1.5 Special Characteristics


7.2.3 Customer communication*

7.2.3.1 Customer communication — Supplemental*

7.3 Design and development

8 Operation 8.1 Operational planning and control 8.1.1: Operational planning and control — supplemental 8.1.2: Confidentiality 8.2 Requirements for product and services 8.2.1 Customer communication 8.2.2 Determining the requirements for products and services 8.2.2.1: Determining the requirements for products and services – supplemental 8.2.3.1.2: Customer-designated special characteristics 8.2.3 Review of the requirements for products and services 8.2.3.1, 8.2.31.1 Review of the requirements for products and services-supplemental, 8.2.3.1.2: Customer-designated special

4.1.3 Electronic Communication 4.1.4 Shipment Notification System 4.2.2.7 Supplier Technology Information Global, (GM 1825) (replaced C4 and is currently found in GM Supply Power/Engineering Library/Global/GEES Operations/Supplier Connectivity/GM 1825 doc.)

7.3.1 Design and development planning*


7.3.2.3 Special characteristics,


7.3.3.2 Manufacturing process design output* No FCA US LLC Customer-Specific Requirement for this section.

7.3.5 Design and development verification*

7.3.6 Design and development validation*

8.2.3.1, 8.2.31.1 Review of the requirements for products and services-supplemental, 8.2.3.1.2: Customer-designated special characteristics; 8.2.3.2, 8.2.4 Changes to requirements for products and services 8.3 Design and development of products and services 8.3.3.1: Product design input 8.3.1 General 8.3.2 Design and development planning Managing Risk 4.1.19 PFMEAs 8.3.2.1: Design and development planning – 4.1.20PFMEAs - Risk Reduction & Annual supplemental Review 8.3.3 Design and development inputs 8.3.3.1: Product design input 8.3.3.2: Manufacturing process design input 8.3.3.3: Special characteristics 8.3.4 Design and development controls 8.3.4.1: Monitoring 8.3.4.2: Design and development validation 8.3.4.3: Prototype programme Managing Risk 4.1.19 PFMEAs 8.3.4.4: Product approval process 4.1.20PFMEAs - Risk Reduction & Annual 8.3.5 Design and development outputs 8.3.5.1: Design and development outputs – Review supplemental 8.3.5.2: Manufacturing process design output 8.3.6 Design and development changes 8.3.6.1: Design and development changes – supplemental 8.5.6 Control of changes 8.5.6.1: Control of changes – supplemental 7.1.3.1: Plant, facility, and equipment planning 8.2.3.1.3: Organization manufacturing feasibility 8.4 Control of externally provided processes, products and services 8.4.1 General 8.4.1.1 General-supplemental 8.4.1.3 Customer-directed sources (Also known as "Directed-But") 8.4.2.2: Statutory and regulatory requirements 8.6.5: Statutory and regulatory conformity 8.4.1.2: Supplier selection process 8.4.2: Type and extent of control 8.4.2.1: Type and extent of control – supplemental 8.4.2.3: Supplier quality management system development 8.4.2.3.1: Automotive product-related software or automotive products with



7.3.6.3 Product approval process*

7.3.7 Control of design and development changes*

7.4 Purchasing

7.4.1 Purchasing process*

system development 8.4.2.3.1: Automotive product-related software or automotive products with embedded software 8.4.2.4.1: Second-party audits 8.4.2.5: Supplier development 8.4.3 Information for external providers 8.4.3.1: Information for external providers – supplemental 8.6.4: Verification and acceptance of conformity of externally provided products and services 8.4.1.1: General - supplemental (under Control of externally provided processes, products and services 8.4.2.4: Supplier monitoring 8.4.2.4.1: Second-party audits 8.7.1.6: Customer notification

4.2.2.1 Pre-Production/Pilot Material Shipping Procedures

4.1.8 Part Approval Process 4.2.2.1 Pre-Production/Pilot Material Shipping Procedures, (GM 1407). 4.2.2.2 Shipping Parts Identification Label Standard, (GM 1724). 4.2.2.3 GM 1927-17 SQ Processes and Measurements Procedure, (GP-5). 4.2.2.4 Global Pre-Production Part Quality Process (PPQP) – GP11. 4.2.2.5 Supplier Technology Information Global, (GM1825) (replaced C4 and is currently found in GM SupplyPower / Engineering Library / Global / GEES Operations / Supplier Connectivity / GM 1825 doc.) 4.2.2.6 GM 1927-28 Early Production Containment, (GP-12). 4.2.2.7 GM 1927-35 Run at Rate Procedure, (GP-9). 5. PPAP – GM Specific Instructions 5.2 Requirements for Part Approval 5.3 Part Submission Status (See PPAP 4th Customer PPAP Status Section 5) 5.4 SQMS Action Plan

4.1.6 Design Changes


7.4.1.2 Supplier quality management system development*.

4.1.11 Supplier Quality Management System Development 4.1.11.1 Customer acceptance of 2nd Party Audits and Criteria for Approval 4.1.11.2 Supplier Development of Specially Designated Small Suppliers CQI Aplicable according tot he product and cascade to sub-suppliers 4.1.12 Heat Treating Processes 4.1.13 Plating Processes 4.1.14 Coating Processes 4.1.15 Plastics Molding Processes 4.1.16 Solder Processes

7.4.1.3 Customer-approved sources* .



4.2.2.3 GP-5 Supplier Quality Processes and Measurements Procedure, (GM 1746).

Managing Risk 4.1.19 PFMEAs: All operations shall be analyzed for risk using PFMEA and PFMEA methodology including cross functional teams. 4.1.20PFMEAs - Risk Reduction & Annual Review: The organization shall annually conduct risk reduction reviews by product. Error Proofing 4.1.22 Error proofing Verification: The organization shall have a process for error proof verification including frequency requirements and included in the Process Control Plan.

Standardized Work 4.1.27 Standardized Work: The organization shall document cyclic and non-cyclic work using a standard format that meets safety, quality and element time requirements.


8.5 Production and service provision 8.5.1 Control of production and service provision 8.5.1.1: Control plan See Annex A 8.5.1.2: Standardized work – operator instructions and visual standards 8.5.1.3: Verification of job set-ups 8.5.1.4: Verification after shutdown 8.5.1.5: Total productive maintenance 8.5.1.6: Management of production tooling and manufacturing, test, inspection tooling and equipment 8.5.1.7: Production scheduling 8.5.5.1: Feedback of information from service 8.5.5 Post-delivery activities

4.1.1 Management of production tooling Where warehouses or distribution centers (distributors) are remote sites, the requirements for management of production tooling (cl.7.5.1.5) may not be applicable.

and manufacturing, test, inspection tooling and equipment 8.5.1.7: Production scheduling 8.5.5.1: Feedback of information from service 8.5.5 Post-delivery activities 8.5.5.2: Service agreement with customer 8.6 Release of products and services 8.6.1 Release of products and servicessupplemental 8.5.6 Control of changes 8.5.6.1 Control of changes-supplemental 8.5.6.1.1: Temporary change of process controls 8.5.2 Identification and traceability 8.5.2.1: Identification and traceability — supplemental 8.5.3 Property belonging to customer or external providers 8.5.4 Preservation 8.5.4.1: Preservation – supplemental 7.1.5 Monitoring and measuring resources 7.1.5.1 General 7.1.5.1.1: Measurement system analysis 7.1.5.2 Measurement traceability 7.1.5.2.1: Calibration/verification records 7.1.5.3 Laboratory requirements 7.1.5.3.1 Internal laboratory 7.1.5.3.2: External laboratory

4.1.1 Management of production tooling: Where warehouses or distribution centers (distributors) are remote sites, the requirements for management of production tooling (cl.7.5.1.5) may not be applicable.

4.2.2.2 Shipping Parts Identification Label Standard (GM 1724).

7.5.5 Preservation of product*

Gage Control 4.1.23 Gage Calibration / Measurement System Analysis


4.2.2.5 GP-10 Evaluation and Accreditation Test Facilities, (GM 1796/A).

Gage Control 4.1.23 Gage Calibration / Measurement System Analysis: The organization shall have a process for gage calibration and capability


8.2 Monitoring and measurement

8.2.1 Customer satisfaction*

9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 9.1.1.2: Identification of statistical tools 9.1.1.3: Application of statistical concepts 8.7.1.6: Customer notification 9.1.2 Customer satisfaction 9.1.2.1 Customer satisfaction -supplemental

4.1.18 Layered Audit: The organization shall have an internal Layered Audit process including identifying frequency, schedule, findings and corrective action. Records shall be maintained. 4.2.9 BIQS revocation – Notice to Certification Body The organization shall notify its Certification Body within 5 business days after having BIQS or QSB revocation. 4.2.10 BIQS Certification Requirement

4.1.9 Customer Satisfaction 4.1.26 Quality Focused Checks 4.2.7 Certification Body Notification and Certification Status – “New Business Hold – Quality” 4.2.8 Controlled Shipping Level II (CSII) Notice to Certification Body

8.2.1.1 Customer satisfaction — Supplemental*


8.2.2.1 Quality management system audit* .

9.2 Internal audit 9.2.1, 9.2.2 9.2.2.1: Internal audit programme 9.2.2.2: Quality management system audit 9.2.2.3: Manufacturing process audit 9.2.2.4: Product audit 7.2.3: Internal auditor competency 7.2.4: Second-party auditor competency

8.2.2.2 Manufacturing process audit*

9.2 Internal audit 9.2.1, 9.2.2 9.2.2.1: Internal audit programme 9.2.2.2: Quality management system audit 9.2.2.3: Manufacturing process audit 9.2.2.4: Product audit 7.2.3: Internal auditor competency 7.2.4: Second-party auditor competency

8.2.2.3 Product audit*

4.1.12 4.1.13 4.1.14 4.1.15 4.1.16 4.1.21

Heat Treating Processes Plating Processes Coating Processes Plastics Molding Processes Solder Processes Bypass Management

4.1.26 Quality Focused Checks

4.1.10 Internal Auditor Qualifications

No FCA US LLC Customer-Specific Requirement for this section. 8.5.6.1.1: Temporary change of process controls

Requirement for this section. 8.5.6.1.1: Temporary change of process controls 9.1.1.1: Monitoring and measurement of manufacturing processes

8.2.4.1 Layout inspection and functional testing* 8.2.4.2 Appearance items*

8.6.2: Layout inspection and functional testing

4.2.5 Layout Inspection and Functional Test

8.6.3: Appearance items

8.7 Control of nonconforming outputs 8.7.1, 8.7.1.1: Customer authorization for concession 8.7.2 8.7.1.2: Control of nonconforming product – customer specified process 8.7.1.3: Control of suspect product 8.7.1.4: Control of reworked product 8.7.1.5: Control of repaired product 8.7.1.6: Customer notification 8.7.1.7: Nonconforming product disposition

4.1.17 Nonconforming Material/Material Identification: The organization shall have a process for controlling Nonconforming Material including Material Identification.

No FCA US LLC Customer-Specific Requirement for this section. 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General 4.1.25 Team Problem Solving: The 9.1.3 Analysis and evaluation organization shall have a defined and 9.1.3.1: Prioritization implemented team problem solving process involving all levels of the organization. Records shall be maintained

4.2.2.4 Continuous Improvement Procedure, (GM 1747). 10 Improvement 10.1 General 10.3 Continual improvement 10.3.1: Continual improvement – supplemental

8.5.2 Corrective action*.


Fast Response 4.1.24 Fast Response Problem Solving Process: The organization shall have a fast response problem solving process including minimum 6 Planning, 6.1 Actions to address risks and criteria for implementation and timeliness. opportunities, 6.1.1, 6.1.2 4.1.25 Team Problem Solving: The 6.1.2.1 Risk Analysis 10.2 Nonconformity and corrective action organization shall have a defined and implemented team problem solving 10.2.1, 10.2.2 process involving all levels of the 10.2.3: Problem solving organization. Records shall be maintained 10.2.4: Error-proofing 10.2.5: Warranty management systems 4.1.21 Bypass Management 10.2.6: Customer complaints and field failure Error Proofing test analysis 4.1.22 Error proofing Verification 6.1.2.2: Preventive action

8.5.2.4 Rejected product test/analysis*. No FCA US LLC Customer-Specific Requirement for this section.

Integrate multiple compliance programs Product regulation and statutory requirements (ANSI, SAE, ASTM, MIL, Federal Motor Vehicle Safety Standards (FMVSS)

VDA

REACH (Registration, RoHS (Restriction Evaluation, of Hazardous Conflict minerals Authorization, and Substances) Restriction of Chemicals)

MMOG/LE Annual Submission

VDA

REACH (Registrati RoHS on, (Restrictio Evaluation, n of

Conflict

REACH (Registrati RoHS on, (Restrictio Evaluation, n of Conflict Authorizati Hazardous minerals on, and Substances Part of Restriction ): QMS/Qualit of Part of y planning Chemicals): QMS/Qualit Part of y planning QMS/Qualit y planning

VDA: Volume 4 ring-binder (Elementary aids, risk analyses, methods and process models

FMVSS: TEST PERSONNEL PERFORMANCE Personnel supervising and/or performing the compliance test program shall be thoroughly familiar with the requirements, test conditions, and equipment for the test to be conducted.

VDA

Applicable training

Applicable training

Applicable training

MMOG/LE applicable training

SPICE ANSI, SAE, ASTM, Federal Motor Vehicle

VDA Volume 2 production process and product approval (PPA) Volume 19: Part 1 ("Inspection technical cleanlinessparticulate contamination of functionally relevant automotive components) Volume 19 part 2 ( "Technical clean liness in REACH assembly(Registration, RoHS environment, Evaluation, (Restriction of Authorization,

Hazardous

conflict minerals

ASTM, Federal Motor Vehicle Safety Standards (FMVSS

assemblyenvironment, logistics, personnel and assembly equipment) Volume 4: Chapter product and process PFMEA Volume VDARGA " Maturity level assurance for new parts Volume: Robust production process Volume special characteristics (SC) VDA: Automotive SPICE

(Registration, RoHS Evaluation, (Restriction of Authorization, Hazardous and Restriction Substances) of Chemicals)

conflict minerals

VDA

REACH (Registration, RoHS (Restriction Evaluation, of Hazardous conflict minerals Authorization, and Substances) Restriction of Chemicals)

VDA

MMOG/LE

FMVSS: CALIBRATION OF TEST INSTRUMENTS TEST CONDITIONS Unless otherwise specified all tests and measurements shall be conducted under the following environmental conditions

VDA: Volume 5: Capability of measuring systems

VDA: volume 6 part 3 Process audit Volume 6 part 5 Product audit

VDA: Volume : Audit standard field failure analysis Volume Field failure analysis

CQI: Annual submission Including subsuppliers/AIAG

IATF 2016, please check the 5th edition for update this column

Global overview of the first 3 year ISO/TS16949 certificacion cycle

Introduction

5.7.1 Client information for audit planning 7.14 Letter of conformance 6.0 Audits 7.2 Special audits

5.7.1 Client information for audit planning 7.14 Letter of conformance 6.0 Audits 7.2 Special audits

CQI-5 Business Operating Systems (this deals with metrics and their use to improve

performance) CQI-14 Automotive Warranty Management Guideline

CQI-18 Effective Error-Proofing PPAP AIAG APQP AIAG CQI-24 Design review based on failure modes (DRBFM

review based on failure modes (DRBFM Reference guide) PFMEA AIAG Capability maturity model integration (CMMI)

CQI-19 Sub-Tier Supplier Management Process Guideline CQI-9 Special Process: Heat Treat System Assessment CQI-11 Special Process: Plating System Assessment CQI-12 Special Process: Coating System Assessment CQI-15 Special Process: Welding System Assessment CQI-17 Special Process: Soldering System Assessment CQI-23 Special Process: Molding System Assessment CQI-27 Special Process: Casting System Assessment Minimum Automotive Quality Management System requirements for Sub-Tier Suppliers (MAQMRS)

CQI-18

CQI-18 Effective ErrorProofing MSA AIAG MMOG/LE

SPC AIAG

CQI-8 Layered Process Audit Guideline

IATF 5.7.1 Client information for audit planning

audit planning CQI-14 Automotive Warranty Management Guideline

IATF 5.7.1 Client information for audit planning Auditor guide for IATF 16949

CQI-9 Special Process: Heat Treat System Assessment CQI-11 Special Process: Plating System Assessment CQI-12 Special Process: Coating System Assessment CQI-15 Special Process: Welding System Assessment CQI-17 Special Process: Soldering System Assessment CQI-23 Special Process: Molding System Assessment CQI-27 Special Process: Casting System Assessment CQI-8 Layered Process Audit Guideline CQI-14 AWM Guideline

IATF 5.7.1 Client information for audit planning Auditor guide for IATF 16949

CQI-14 Automotive Warranty Management Guideline CQI-20 Effective problem solving practitioner guide

CQI-14 Automotive Warranty Management Guideline

CQI-20 Effective Problem Solving Practitioners Guide CQI-18 Effective Error-Proofing CQI-21 Effective Problem Solving Leader Guide CQI-14 Automotive Warranty Management Guideline

IATF 5.11 No conformity management 5.11.1 Client responsibility

IATF TS 16940 Requirement: 2016

ISO 9001: 2015









1 Scope 1.1 Scope- automotive supplemental to ISO 1 Scope 9001: 2015 2 Normative references 2.1 Normative and informative references


3 Terms and definitions, 3.1 Terms and definitions for automotive industry

3 Terms and definitions 4 Context of the organization

4 Context of the organization 4.1 Understanding the organization and its context

4.1 Understanding the organization and its context

4.2 Understanding the needs and expectations of 4.2 Understanding the needs and expectations of interested parties interested parties 4.3 Determining the scope of the quality management system

4.3 Determining the scope of the quality management system

4.3.1 Determining the scope of the quality management system – supplemental 4.3.2 Customer-specific requirements 4.4 Quality management system and its processes 4.4.1

4.4 Quality management system and its processes 4.4.1

4.4.1.1 Conformance of products and processes 4.4.1.2 Product safety 4.4.2

4.4.2

5 Leadership

5 Leadership

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5.1 Leadership and commitment 5.1.1 General 5.1.1.1 Corporate responsibility 5.1.1.2 Process effectiveness and efficiency 5.1.1.3 Process owners 5.1.2 Customer focus 5.2 Quality policy 5.2.1 Establishing the quality policy 5.2.2 Communicating the quality policy

5.1 Leadership and commitment 5.1.1 General



5.1.2 Customer focus 5.2 Quality policy 5.2.1 Establishing the quality policy 5.2.2 Communicating the quality policy

5.3.1 Organizational roles, responsibilities, and authorities – supplemental 5.3.2 Responsibility and authority for product requirements and corrective actions 6 Planning

6 Planning for the quality management system 6.1 Actions to address risks and opportunities 6.1.1 6.1.2

6.1 Actions to address risks and opportunities 6.1.1 6.1.2

6.1.2.1 Risk analysis 6.1.2.2 Preventive action 6.1.2.3 Contingency plans 6.2 Quality objectives and planning to achieve them 6.2.1 6.2.2

6.2 Quality objectives and planning to achieve them 6.2.1 6.2.2

6.2.2.1 Quality objectives and planning to achieve them – supplemental 6.3 Planning of changes 6.3 Planning of changes 7 Support 7 Support 7.1 Resources 7.1 Resources 7.1.1 General 7.1.1 General 7.1.2 People 7.1.2 People 7.1.3 Infrastructure 7.1.3 Infrastructure 7.1.3.1 Plant, facility, and equipment planning 7.1.4 Environment for the operation of 7.1.4 Environment for the operation of processes processes 7.1.4.1 Environment for the operation of processes – supplemental 7.1.5 Monitoring and measuring resources 7.1.5.1.1 Measurement system analysis 7.1.5.2 Measurement traceability 7.1.5.2.1 Calibration/verification records reference only

7.1.5 Monitoring and measuring resources 7.1.5.2 Measurement traceability

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7.1.5.3 Laboratory requirements 7.1.5.3.1 Internal laboratory 7.1.5.3.2 External laboratory 7.1.6 Organizational knowledge

7.1.6 Organizational knowledge 7.2 Competence

7.2 Competence 7.2.1 Competence – supplemental 7.2.2 Competence - on-the-job training 7.2.3 Internal auditor competency 7.2.4 Second-party auditor competency 7.3 Awareness 7.3.1 Awareness – supplemental

7.3 Awareness

7.3.2 Employee motivation and empowerment 7.4 Communication

7.4 Communication

7.5 Documented information

7.5 Documented information

7.5.1 General

7.5.1 General

7.5.1.1 Quality management system documentation 7.5.2 Creating and updating

7.5.2 Creating and updating

7.5.3 Control of documented Information 7.5.3.1 7.5.3.2 7.5.3.2.1 Record retention 7.5.3.2.2 Engineering specifications

7.5.3 Control of documented Information 7.5.3.1 7.5.3.2

8 Operation

8 Operation

8.1 Operational planning and control

8.1 Operational planning and control

8.1.1 Operational planning and control — supplemental

8.1.2 Confidentiality

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8.2 Determination of requirements for products and services

8.2 Determination of requirements for products and services

8.2.1 Customer communication 8.2.1 Customer communication 8.2.1.1 Customer communication — supplemental 8.2.2 Determination of requirements related to products and services

8.2.2 Determination of requirements related to products and services

8.2.2.1 Determining the requirements for products and services – supplemental 8.2.3 Review of requirements related to the products and services

8.2.3 Review of requirements related to the products and services 8.2.3.1

8.2.3.1

8.2.3.1.1 Review of the requirements for products and services — supplemental 8.2.3.1.2 Customer-designated special characteristics 8.2.3.1.3 Organization manufacturing feasibility 8.2.3.2

8.2.3.2 8.2.4 Changes to requirements for products and services

8.2.4 Changes to requirements for products and services 8.3 Design and development of products and services

8.3 Design and development of products and services 8.3.1 General

8.3.1 General

8.3.1.1 Design and development of products and services – supplemental 8.3.2 Design and development planning 8.3.2 Design and development planning 8.3.2.1 Design and development planning – supplemental 8.3.2.2 Product design skills

8.3.2.3 Development of products with embedded software

8.3.3 Design and development Inputs 8.3.3.1 Product design input 8.3.3.2 Manufacturing process design input 8.3.3.3 Special characteristics reference only

8.3.3 Design and development Inputs

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8.3.4 Design and development controls

8.3.4 Design and development controls 8.3.4.1 Monitoring 8.3.4.2 Design and development validation 8.3.4.3 Prototype programme 8.3.4.4 Product approval process 8.3.5 Design and development outputs

8.3.5 Design and development outputs

8.3.5.1 Design and development outputs – supplemental 8.3.5.2 Manufacturing process design output 8.3.6 Design and development changes

8.3.6 Design and development changes

8.3.6.1 Design and development changes – supplemental 8.4 Control of externally provided products 8.4 Control of externally provided products and serand services 8.4.1 General 8.4.1 General 8.4.1.1 General - supplemental 8.4.1.2 Supplier selection process 8.4.1.3 Customer-directed sources (also known as “Directed–Buy”) 8.4.2 Type and extent of control of external provision

8.4.2 Type and extent of control of external provision 8.4.2.1 Type and extent of control – supplemental 8.4.2.2 Statutory and regulatory requirements 8.4.2.3 Supplier quality management system development 8.4.2.3.1 Automotive product-related software or automotive products with embedded software 8.4.2.4 Supplier monitoring

8.4.2.4.1 Second-party audits

8.4.2.5 Supplier development 8.4.3 Information for external providers

8.4.3 Information for external providers

8.4.3.1 Information for external providers – supplemental 8.5 Production and service provision

8.5 Production and service provision

8.5.1 Control of production and service provision

8.5.1 Control of production and service provision

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8.5.1.1 Control plan 8.5.1.2 Standardised work – operator instructions and visual standards 8.5.1.3 Verification of job set-ups 8.5.1.4 Verification after shutdown 8.5.1.5 Total productive maintenance 8.5.1.6 Management of production tooling and manufacturing, test, inspection tooling and equipment 8.5.1.7 Production scheduling 8.5.2 Identification and traceability

8.5.2 Identification and traceability

8.5.2.1 Identification and traceability — supplemental 8.5.3 Property belonging to customers or external providers 8.5.4 Preservation 8.5.4.1 Preservation – supplemental 8.5.5 Post-delivery activities 8.5.5.1 Feedback of information from service 8.5.5.2 Service agreement with customer 8.5.6 Control of changes 8.5.6.1 Control of changes – supplemental

8.5.3 Property belonging to customers or external providers 8.5.4 Preservation 8.5.5 Post-delivery activities

8.5.6 Control of changes

8.5.6.1.1 Temporary change of process controls 8.6 Release of products and services

8.6 Release of products and services 8.6.1 Release of products and services — supplemental 8.6.2 Layout inspection and functional testing 8.6.3 Appearance items 8.6.4 Verification and acceptance of conformity of externally provided products and services 8.6.5 Statutory and regulatory conformity 8.6.6 Acceptance criteria 8.7 Control of nonconforming process outputs, products and services

8.7 Control of nonconforming process outputs, products and services

8.7.1 8.7.1.1 Customer authorization for concession

8.7.1

8.7.1.2 Control of nonconforming product – customer specified process 8.7.1.3 Control of suspect product 8.7.1.4 Control of reworked product 8.7.1.5 Control of repaired product 8.7.1.6 Customer notification

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8.7.1.7 Nonconforming product disposition 8.7.2 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General

8.7.2 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General

9.1.1.1 Monitoring and measurement of manufacturing processes 9.1.1.2 Identification of statistical tools 9.1.1.3 Application of statistical concepts 9.1.2 Customer satisfaction

9.1.2 Customer satisfaction

9.1.2.1 Customer satisfaction – supplemental 9.1.3 Analysis and evaluation 9.1.3.1 Prioritization

9.1.3 Analysis and evaluation

9.2 Internal audit

9.2 Internal audit

9.2.1 9.2.2 9.2.2.1 9.2.2.2 9.2.2.3 9.2.2.4

9.2.1 9.2.2 Internal audit programme Quality management system audit Manufacturing process audit Product audit

9.3 Management review 9.3.1 General 9.3.1.1 Management review – supplemental 9.3.2 Management review inputs

9.3 Management review 9.3.1 General 9.3.2 Management review inputs

9.3.2.1 Management review inputs – supplemental 9.3.3 Management review outputs

9.3.3 Management review outputs

9.3.3.1 Management review outputs – supplemental 10 Improvement 10.1 General

10 Improvement 10.1 General

10.2 Nonconformity and corrective action 10.2.1 10.2.2

10.2 Nonconformity and corrective action 10.2.1 10.2.2

10.2.3 Problem solving 10.2.4 Error-proofing 10.2.5 Warranty management systems

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10.2.6 Customer complaints and field failure test analysis 10.3 Continual Improvement 10.3 Continual Improvement

10.3.1 Continual improvement – supplemental

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Training CSR:

IATF add: OEM-Tier 1, Customer Tier 2…n requirements

Statutory and core tools regulatory requirements

IATF 16949: Reference to ISO 9001 sections

8.3 and 7.5.1

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9.3.2.1 7.2

4.1, 4.2

7.1.6

9.1.1.1

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7.1.5.3.1 IATF 16949

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8.2.2 a) 1)

8.2.3.1

8.3.1

8.3.3.3

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9.3.2.1 8.4

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9.1.1.1

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Csr Matrix Iso Ts Gm Ford Fca-regulations-cqi-111516

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