Competitive Advantages of Nestle: Leading overall market position and number one or two brands in most areas. The extraordinarily large scope of Nestlés business provides for for significant economies of scale in manufacturing, marketing and administration. The research and development capabilities allow the Company to lead the way in innovation and provides for maximum portfolio flexibility. Competitors of Nestle: Food and Beverage: P&G, Mars, Danone, Kraft, ConAgra Foods, Sara Lee, Kellogg s, Unilever. Commercial Products and Pharmaceuticals: Johnson & Johnson, Novartis, Bayer, P&G. Private Label: Costco (Kirklands Signature), Wal-Mart (Sams C hoice, Great Value), Loblaw (Presidents Choice), Aldi, TESCO. Regional and Local Manufacturers: China Yurun Food, Nissin Foods, Indofood Agri, Illova Sugar, Marfrig Alimentos, etc. Barriers to Entry for Nestle: Economies of scale - To be successful i n todays food and beverage sector the cost component is critical and economies of scale are a main cost driver. Shelf space - Between the shelf share of multi-billionaire brands and the recent push of retailer driven private-label products a new entrant would be challenged into executing a successful distribution strategy. GENERIC BUILDING BLOCK INNOVATION : Innovation is one of Nestlé's key competitive advantages. We have more than 140
years of research, development and scientific know-how. While there is a great deal of pure and applied science research that takes place in our global R&D centres, Nestlé Nestlé ensures that the consumer, and the consumer benefit, remains at the core of all our activities activities.. Consumer Benefits
Nestlé R&D addresses three areas of benefits for consumers: y
Safety and Quality - this underpins all Nestlé products
y
Nutrition and Health
y
Taste, Texture and Convenience
The last years of the 20 century saw a change in Nestlé¶s business strategy. The company moved from being a technology led company that produced conv enient, tasty foods and beverages for sustenance, to being a science driven, nutrition, health and wellness company.
Meaty soup granules Maggi Mysabaw is a granulated meaty soup bouillon with the delicious flavour of meat, umami, and the
fresh taste of onion and garlic.
y
Svelty Gastro Protect
y
Size matters: How do you know if your pet is overweight?
y
Sensational pleasure from La Laitière
Affordable fortified milks
y
Crunch Nougat Rolls: Indulgent breakfast cereals with whole grains, minerals and
y
vitamins
y
Yang Sheng Le: Soup base with Chinese herbs
y
Pensierini filled pasta: Balanced nutritional composition, Vitamin E, Calcium
y
Light ice-cream: Low Temperature freezing ± ½ the fat with all the pleasure
y
Protection through probiotics
y
Foam Booster - Creating the perfect cappuccino at home
y
Easy opening and side pouring
Future The future for Nestlé's R&D is firmly set on the path of Nutrition, Health and Wellness. The i nnovations and product renovations of the coming years will be driven by nutrition that is tailored to better meet the needs to our consumers. These needs may be defined by our genes, the metabolites that our body creates or by the way the brain perceives food. At the same time Nestlé R&D is committed to continuous improvement in consumer insights, and translating these into innovative products and packaging to meet consumer needs and preferences.
Reduction in environmental impact of packaging Nestlé is committed to reducing the environmental impact of packaging without jeopardising the safety, quality or consumer acceptance of its products.
y
Kansei Engineering: Nestlé embraces the Kansei design m ethod
y
Functional Genomics and gene expression
y
Metabonomics ± What metabolic profile are you?
y
Biovailability of nutrients
y
Personalised nutrition ± Getting to know the consumer better
CONSUMER RESPONSIVENESS : FACEBOOK FLOP OF NESTLE UPSETTING GRENPEACE CROWD, ENVIORNMENTALISTS, HUMANITARIANS, & PROFESSIONAL COMMUNICATORS AS WELL. WHEN NESTLE POSTED A WARNING ON ITS FACEBOOK PAGE ASKING PEOPLE NOT TO ALTER COMPANY¶S LOGO AFTER DOZENS OF POSTS POPPED UP CHALLENGING NESTLE¶S UNPOPULAR BUSINESS PRACTISES , SUCH AS DESTROYING RAINFORESTS AND TALKING MILLIONS OF THIRD WORLD MOTHERS OUT OF BREASTFEEDING THEIR CHILDREN. AS A RESULT NESTLE¶S SOCIAL MEDIA TEAM RESPONDED WITH TERSE REPRIMANDS AND THE DEBATE HEATED UP FASTER. PEOPLE¶S REACTIONS TOWARDS IT: 1.
CONSUMERS BCKED BY GREENPEACE ARE TRYING TO ENGAGE THE BRAND ONLINE ABOUT THE ISSUE & SOME PLACED ALTERED VERSIONS OF NESTLE¶S LOGO ON THEIR PROFILE PAGES AS A FORM OF PROTEST & THE COMPANY¶S CRISIS COMMUNICATIONS RESPONSE HAS TO PASS NASTY INSULTS AS INSANE. 2. ACCUSED OF BAD SOCIAL NETWORKING IN MANAGING PUBLIC RELATIONS IN 2010. THE PR TEAM NEEDS TO MANAGE CRISIS COMMUNICATION BEFORE THE CRISIS HAPPENS AND NOT AFTER THAT