Compensation Structure Of
Lanka Bangla Securities Limited
COMPENSATION STRUCTURE Of LANKA BANGLA SECURITIES LIMITED
SUBMITTED TO F arhana Ras Rashid Assistant Professor School of Business United International University
SUBMITTED BY Syeda Shotorupa Zafar I D: 11110119 111101192 2
COMPENSATION MANAGEMENT (HRM 4152) Section: B
Date of Submission: 10 January 2014
Synopsis For making this report I have chosen Lanka Bangla Securities Limited, a foremost company in Bangladesh. Here I converse lots of information concerning Lanka Bangla Securities Limited in Bangladesh. It’s a sister concern of Lanka Bankla Limited in Bangladesh In the first chapter of this report mostly discuss about my profile. Where, I am discussed numerous information about myself. The following chapter, speak about the summary of this organization. It is included: 1) History of the Organization 2) Vision 3) Mission 4) Values 5) Milestones 6) Services 7) Total return for Employee 8) Compensation structure of the employee 9) Others The next chapter is consisted of analysis and interpretation of the study. Mainly a survey is shown in this chapter. The assessment was doing on 10 employees of the institute. They largely answer six Question regarding their basic salary, benefits, short term incentives, long term incentives, allowances and moreover about the relational returns. And the survey result or outcome is finally come optimistic. Employee of Lanka Bangla Securities is greatly pleased with their allowances, payment structure, relational returns, training, provident fund, facilities, promotion and the overall environment of the organization. As a result, the findings of the company are in the end encouraging and excellent. Employees of this company are awfully satisfied. They work very glowing with a great motivation. The number of employee of this organization is simply 203. But staffs are very loyal for their organization for all over facilities, environment, reward and promotion, after retirement facilities and so on. As employee is considered as an important part of the organization, so as employee
are satisfied, they work very sound. So, now Lanka Bangla Securities Limited is a very well known company in Bangladesh. It also carries a status factor for the employee. However from beginning to end the analysis and over all discussions, it also finds out that, there is some shortage of facilities also. Like, the organization does not supply their employees, any tricky activities. Besides, they do not offer any mobile allowance, transportation facilities or insurance facilities. But, as their payment amount is high, employee do not give any hostility regarding this matter. So according to these matters, I give some suggestion to the organization. As this report is prepared for the course of compensation management, I try my best to include here, what I study theoretically from the course and what information I got from the organization. Especially I give high focus on the sector of Compensation of Lanka Bangla Securities Limited.
1. Table of Contents CHAPTER 1: Student Profile 1.0 STUDENT PROFILE ..................................................................................................................................... 6
CHAPTER 2: ORGANIZATIONAL OVERVIEW 2.0 ORGANIZATIONAL PROFILE ..................................................................................................................... 10
CHAPTER 4: ANALYSIS & FINDINGS 4.1 ANALYSIS................................................................................................................................................. 21 4.2 FINDINGS ................................................................................................................................................ 27
CHAPTER 5: RECOMMENDATIONS 5.0 RECOMMENDATIONS .............................................................................................................................. 28
CHAPTER 6: CONCLUSION & REFERENCES 6.0 CONCLUSION & REFERENCES................................................................................................................... 30
CHAPTER 1 STUDENT PROFILE
6
Syeda Shotorupa Zafar H ouse# 16, Plot# 7 Bl ock C, Section: 6
Mirpur, Dhaka-1216 Contact no: 01670163552 E-mail:
[email protected]
Career Objective To get a job that will let me gather enormous experience by enriching my knowledge base through observation & analysis and therefore enabling me to make a competitive edge in whatever I do.
Awards and Achievements: Getting 100% and 50% Educational Scholarship from United International University. Runner up of UIU Intra Marketing Samurai Competition 2013 Doing Learning and Earning Workshop on Outsourcing Attending Motivational Workshop of Creating 2000 Entrepreneur b y Sabirul Islam
Work Experience:
Performer and Executive of Planning and Development in UIU Theatre (From 2011 to 2012)
Head of Human Resource Management in UIU Business Club (From June 2013 to Present)
7
Academic Profile BBA in ‘United International University’, Dhaka
Major: Human Resource Management
Minor: Marketing
CGPA: 3.58 out of 4.00
HSC in ‘Business Studies’ from ‘Viqarunnisa Noon College’, Dhaka Passing Year 2009 and GPA is 4.80 out of 5.00
SSC in ‘Business Studies’ from ‘Viqarunnisa Noon School’, Dhaka
Passing Year 2007 and GPA is 4.88 out of 5.00
Intermediate 3 in ‘General English’ from “British Council”, Dhaka Passing Year 2012
Additional Information Skills :
Proficiency in English & Bengali in both oral & written form Good presentation skill in both oral & visual form Great conversation skills Analytical skill in any situation
8
Computer L iteracy:
MS-Office applications-Word, Excel & Power Point Photo-scape Internet Browsing
Co-Cur ri cular Activities:
Facebook Chatting Watching Advertisement on Television and Internet
I nterests:
Human Resource Management Sector Drawing & Posturing Social Activities Photography Meeting Unknown People and Studying People’s Behavior
Personal Information Father’s Name
: Syed Abu Zafar
Mother’s Name
: Sajal Islam
Date of Birth
: December 29, 1992
Permanent Address
: House# 16, Plot# 7, Block C, Section: 6,Mirpur, Dhaka-1216
Present Address
: House# 16, Plot# 7, Block C, Section: 6,Mirpur, Dhaka-1216
Nationality
: Bangladeshi
Religion
: Islam
Blood Group
: AB+
Marital Status
: Single
Gender
: Female
9
CHAPTER 2 ORGANIZATIONAL OVERVIEW
10
Organizational Profile:
2.1. Introduction: Lanka Bangla began as Vanik Bangladesh Securities Limited in 1997 with its activities confined only within the Chittagong Stock Exchange (CSE) Ltd. A year after Lanka Bangla Securities made a step ahead and introduced as Dhaka Stock Exchange (DSE). After that, it rebranded as Lanka Bangla Securities Ltd in 2005 following a restructuring of the company. Lanka Bangla Securities Limited mainly specialized in developing the country’s most efficient stock brokerage workforce with unmatched skills and consummate perfectionism. Besides, it has 10 brunches spread in the leading cities and towns countrywide. Lanka Bangla Securities Limited mainly leader in terms of customer transactions. That’s why this company is crowned as the largest brokerage house in terms of transaction value for the 6 th constructive time in DSE and 7th constructive time in CSE in 2011 Quality, convenience and reliability these certain things that the company is provided at the highest level that a client can expect. From their broker and that is the key to such a strong network of key clients all over the world. Its ability is to meet the demands considering every client’s time horizon, goals and risk tolerance. The company has 90.91% owned subsidiary of Lanka Bangla Finance Limited (LBFL) which is one of the leading listed non banking financial institutions in Bangladesh engaged in Leasing, Credit Card Services, Merchant Banking< Corporate Financing and Financial Consultancy. LBFL is owned by a group of highly successful local business entrepreneurs of Bangladesh, the Sampath Bank Limited of Sri Lanka, the One Bank Limited of Bangladesh and the general public. Source: Annual Report: 2012 of Lanka Bangla Securities Limited
11
2.2. Vision: Growing Together with our stakeholders by implementing the most comprehensive, efficient and state of the art brokerage platform to maintain the excellence and maximize the wealth of stakeholders. Source: Annual Report: 2012 of Lanka Bangla Securities Limited
2.3. Mission: 1. Providi ng Qu ali ty Product and Servi ces
2. En sur in g the use of State and the Art of Techn ology
3. Being the heart of I ntern ational I nvestment
4. Representati ve wide-r angin g reli abil ity wi th mar ket
5. M aintain in g Commercial Contr ol
6. Promoti ng Research and An alysis
7. I nvolvin g in Conti nu ous Process I mprovement
Source: Annual Report: 2012 of Lanka Bangla Securities Limited
12
2.4. Values: 1. Accountabil ity: E nsur in g r esponsibi li ty and conf ormi ty
2. Diversity: As inclusive as our services.
3. I ntegri ty: Being r eal wi th task and work for ce with hi ghest ethi cal standards and f air ness in ever y event
4. L eader shi p: Th e cour age to shape a better futu r e
5. Quali ty: E nsur in g the ser vice with commi tment
6. Respect: We honor the r ights and beliefs of our fellow associates, our investors, key stakeholders and our commun ity
7. Teamwor k: We promote and support a diverse, yet u ni f ied, team. We wor k together to meet our common goals .
Source: Annual Report: 2012 of Lanka Bangla Securities Limited
13
2.5. Lanka Banla Securities Limited’s Milestones:
1997: LSBL formally known as Vanik Bangladesh Securities
2009: Tagged with BD Jobs
1998: Connected trading on the Dhaka Stock Exchange
2009: Converted Private Ltd to public
2009: Achieved best IT Users Award
2011: Top Broker in CSE and DSE from 6
2011: Increased Paid up Capital
and 7 years.
2012: Introducing a full-fledged financial Web Portal and Order Management System
Source: Annual Report: 2012 of Lanka Bangla Securities Limited
14
2009: Sponsor shareholding of Financial Excellence Ltd.
2010: Subscribe as 1st ever local company in Bangladesh
2010: First Broker submit IPO for public Listing
2010: Set the Landmark of BDT 1530.59 mn net profit after tax
2008: Installed included Back office Software System
2005: Renamed as Lanka Bangla Securities Limited
2.6. Services of Lanka Bangla Securities Limited:
Services 1.
2.
Br okerage Services M I TA and I nternet Tr adin g Ser vices
In DSE and CSE Trading of Portfolio Accounts, Custodial Services, Credit Facilities, Assisting Foreign Investors. Hassel free Trading Facility for Non-Residents
3.
F oreign T radi ng Ser vices
Email/Fax
4.
CDB L Ser vices
Account Opening and Maintenance
5.
Research Ser vices
Macro Market Review, Weekly Market Review
6.
Cutting Edge I T Infrastructure
Virtualization, Introduction to cloud Concept
Source: Annual Report: 2012 of Lanka Bangla Securities Limited
2.7. Lanka Bangla Total Return For Employee:
15
The total compensation part are always counts the cash collection of employees. This part is divided by two factors one is cash compensation and the other one is benefits which is also cash benefits
Base Pay
Merit Pay Cash Compensation
Short term incentive Long term incentive
Total Compensation
Income Protection
Benifits
Work/Life Balance
Allowances
Total Compensation of L anka B angla Securi ties L i mit ed Base Pay M eri t Pay
Depends on your Posit ion/ Design ation in the organi zation 20% of Base Pay (Regardi ng th e per formance of th e employee)
Shor t Term I ncenti ves L ong Term I ncenti ves I ncome protecti on Allowances:
2 Bon uses in a Year 5% Prof it shari ng with employee regardin g the yearl y profi t of the organi zation I nsuran ce Al lowance 10% of Base Pay H ouse Al lowance: 50% of B ase Pay, Tr ansportati on and M edical A ll owance 10% of B ase Pay.
16
n r u t e R l a n o i t a l e R
Recognition & Status Employment Security Challenging Work Learning Opporturnity
Relational Return of L anka Bangl a Securi ties L i mited Recogni tion and Status
H igh . Because the company is ver y popul ar f or Stock or Shar e Business
L earn in g Oppor tun it y
Company Provide Tr ain in g to their employee when they need to impr ove
Mainly employees of Lanka Bangla Securities Limited are greatly satisfied by their compensation and other benefits. Besides, the company also provides their employee provident fund facility where 10% of Base pay is offered by the organization and 10% are deducted from the employee base pay.
17
2.8. Organizational Hierarchies of Lanka Bangla Securities Limited:
Chairman CEO COO CTO GM
HR Manager
Marketing Manager
Broker
Accountants
Trade Executives
Portal Officer
Reserchers
18
Loan Manager
2.8. Salary Structure of Employees: (Estimated)
Position of Employee
Basic
Net Salary
CEO
90000-150000
150000-200000
COO
70000-80000
90000-120000
CTO
70000-80000
90000-120000
GM
65000-70000
80000-90000
40000-60000
60000-80000
40000-60000
60000-80000
45000-55000
60000-70000
35000-40000
42000-48000
35000-40000
42000-45000
Researcher
35000-40000
42000-45000
Accounts
30000-320000
40000-420000
28000-30000
35000-40000
22000-25000
32000-35000
20000-22000
30000-32000
18000-20000
28000-30000
HR Manager Marketing Manager Broker Trade Executive Portal Officer
Loan Manager Senior Executives Junior Executives Probationer Executives
19
CHAPTER 4 ANALYSIS & FINDINGS
20
4.1. Analysis: I did a survey on 10 Employees of Lanka Bangla Securities Limited. I was asking them five Questions, regarding their organization and its compensation and other benefits. The analysis is given below:
1. The surroundings of your office is pleasant and safe:
Employee Satisfaction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Percentage of Employees
0%
10%
10%
60%
20%
Percentage of Employees 70% 60% 50% 40% Percentage of Employees
30% 20% 10% 0% Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I find that, 60% employees agree that their office environment in nice, 20% employees are strongly agree, 10% employees are neutral, 10% employees are disagree & 0% employees are strongly disagree. That means, employees of Lanka Bangla Securities Limited are highly satisfy with the environment of the office. 21
2. Are you satisfied with the compensation that is provided to you?
Employee Satisfaction
No
Yes
Percentage of Employees
0%
100%
Percentage of Employees 120% 100% 80% Percentage of Employees
60% 40% 20% 0% No
Yes
I find that, 100% employees say yes, that they happy with their compensation structure, 0% employees reply no. That means, employees of Lanka Bangla Securities Limited are highly satisfy with the environment of the office.
22
3. The quantity of Allowances and Facilities are excellent of your organization:
Employee Satisfaction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Percentage of Employees
0%
0%
20%
50%
30%
Percentage of Employees 60% 50% 40% 30%
Percentage of Employees
20% 10% 0% Strongly Disagree Neutral Disagree
Agree
Strongly Agree
I find that, 50% employees agree that their office environment in nice, 30% employees are strongly agree, 20% employees are neutral, 0% employees are disagree & 0% employees are strongly disagree. That means, employees of Lanka Bangla Securities Limited are extremely pleased with the allowances and facilities, the company offer to the m.
23
4. Relational Return (Status, Training Facilities, Challenging Work, Employment Security) of your company are standard : Employee Satisfaction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Percentage of Employees
0%
10%
40%
30%
20%
Percentage of Employees 50% 40% 30% Percentage of Employees
20% 10% 0% Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I find that, 30% employees agree that their office environment in nice, 20% employees are strongly agree, 40% employees are neutral, 10% employees are disagree & 0% employees are strongly disagree. That means, employees of Lanka Bangla Securities Limited are delighted but not so highly. Besides 10% are said disagree. That means we say the most of the employee are neither agree or nor disagree.
24
5. Indirect rewards (Bonus, Short Term Incentives and Long Term Incentives, Merit pay) are well maintained:
Employee Satisfaction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Percentage of Employees
0%
10%
40%
40%
10%
Percentage of Employees 50% 40% 30% Percentage of Employees
20% 10% 0% Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I find that, 40% employees agree that their office environment in nice, 10% employees are strongly agree, 40% employees are neutral, 10% employees are disagree & 0% employees are strongly disagree. That means, employees of Lanka Bangla Securities Limited are happy about their indirect rewards..
25
6. The Compensation System of your organization is well structured: Employee Satisfaction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Percentage of Employees
0%
0%
10%
70%
20%
Percentage of Employees 80% 70% 60% 50% 40%
Percentage of Employees
30% 20% 10% 0% Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I find that, 70% employees agree that their office environment in nice, 20% employees are strongly agree, 10% employees are neutral, 0% employees are disagree & 0% employees are strongly disagree. That means, employees of Lanka Bangla Securities Limited are cheerful about their indirect rewards..
26
4.2. Findings: After the analysis I find an overall idea about the Compensation System of Lanka Bangla Securities Limited. Employee is extremely pleased with the environment of the organization. They
feel it is a pleasant and safe place for them. So they inspire and effectively perform the job in their organization.
Employee is cheerful with their compensation which is provided to them. That’s
why 100% employee is whispered; they are satisfied with their Base Pay and get pleasure to do the work. Mainly Lanka Bangla Securities Limited is provided medical allowance, house
rent allowances and transportation allowances to their employees. Almost half of employee is replied they are satisfied with their allowances and 30% employee replied they are strongly agree with the statement. That means in that part, Lanka Bangla Securities Limited also take superior place. In case of relational return the uppermost fraction goes for the neutral option. May
be there is some deficiency of returns. At a standstill, the organization does not supply their member of staff any employment safety and challenging work opportunity. But maximum employee is satisfied and happy with the compensation structure.
So, following the findings we can confidently say that, Lanka Bangla Securities Limited is a winning company. Because,, this company is successfully provided compensation to their employees, which construct them happy. Happiness is the power to perform glowing work. So, Employees do their work dedicatedly; present a tremendous result of their work. And in this way, Lanka Bangla Securities Limited now a day measured as an Idol Company in Bangladesh.
27
CHAPTER 5 RECOMENDATIONS
28
Recommendations
1. Employees of Lanka Bangla Securities Limited are not satisfied with the relational returns. Most of them are replied neutral satisfaction level. So Lanka Bangla Securities Limited will try to provide their employee challenging works like: Job Rotation and Job Sharing.
2. Organization can offer their employees Mobile, Holiday Allowances to motivate them more
3. Organization will offer medical and life insurance which will feel them secu re.
4. Lanka Bangla can use professional counseling hour to share the problems of the employee. Through this employee will feel, he is a n important person of the organization.
5. They can organize some entertainment facility for the employee behind the work. So that, employee never feel boring while doing their work 6. Increase the facility of transportation and promotion. So that people feel secure and give his or her best effort.
29
CHAPTER 6 CONCLUSION & REFERENCE
30
Conclusions Lanka Bangla Securities Limited is measured as one of the leading company in Bangladesh. It is a sister concern of Lanka Bangla Limited. And from the very beginning, it is run effectively in our state. As this report is based on the compensation structure of Lanka Bangla Securities Limited, So I thrash out briefly the compensation structure of this company. From first to last this report, I discover the overall information about Lanka Bangla Securities Limited. Mainly I focus about the compensation structure of this company. I formulate a inspection where I find out that, employee of this organization extremely satisfy with their over all compensation structure. Moreover, there are also some lacking of this corporation. So, I recommend them the solution.
But after the overall discussion it is strongly identified that Lanka Bangla is a Star Security company of Bangladesh.
31
Lanka Bangla Securities Limited