INTRODUCTION Depending on the printer, the QUICK REFERENCE REFERENCE SHEET may contain instructions to perform the following actions: • • • • • • • • • • • • •
Access Pre-boot Menu Cold Reset Control Panel Calibration Engine Test Page Hard Disk Initialization NVRAM Initialization NVRAM Super Initialization Restore Factory Defaults Service Mode Service Mode Pin Secondary Service Menu Skip Disk Skip Calibration
Continue on to the next page for the QUICK REFERENCE SHEET...
QRS LaserJet Printers 05-07-2014.docx HP B/W LaserJet LJ IIP, IIP+, IIIP Service Mode 1. Hold ON LINE, MENU & ENTER while powering on. 2. Release then press FORM FEED then ENTER LJ II, IID, III, IIID Service Mode 1. Hold ON LINE, CONTINUE/RESET & ENTER /RESET MENU while powering on. 2. Release then press CONTINUE/RESET then ENTER/RESET MENU LJ 3Si Service Mode 1. Hold ON LINE, CONTINUE & ENTER while powering on. 2. Release then press CONTINUE then ENTER LJ 4, 4P, 4Plus, 4V, 4Si Service Mode 1. Hold ON LINE, FORM FEED & ENTER while powering on. 2. Release then press FORM FEED then ENTER LJ 5 Service Mode Press MENU+ & VALUE+ while powering on LJ 5si Service Mode 1. Hold ITEMS & + while powering on. 2. Release then press SELECT LJ M525 Attention! The M500 Series uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 05052512 Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Press Home button to select continue, then OK. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. LJ M600 Series Attention! The M600 Series uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin LJ M601 10060111 LJ M602 10060211 LJ M603 10060311 Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Press Back button twice to select continue, then OK. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality.
LJ M712 Attention! The M700 Series uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 11071212 Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Select continue, then OK. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. LJ M725 Attention! The M700 Series uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 05072513 Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Press Home button to select continue then OK. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. 1000 / 1005 NVRAM init. / Cold Reset Not Supported LJ M1005 MFP Secondary Service Menu 1.At Ready state Press MENU/ENTER to enter main menu. 2. Press & OK simultaneously. 3. Press OK. NVRAM initialization
From the Service menu use “Restore defaults” option LJ1010/1012/1015/1020 Cold Reset Power on while holding GO for 10 to 20 seconds. Attention led will light Continuous self-test Power on while holding GO for 20 to 30 seconds Attention & Ready LEDs will light NVRAM initialization Power on while holding GO for 30 to 40 seconds Attention, Ready & Go LEDs will light Error report Power on while holding GO for 40 to 50 seconds Ready & Go LEDs will light NVRAM super initialization Power on while holding GO for 50 or more seconds Ready LED will light Configuration Report Printer is on, hold GO for 5-9 sec. Go LED will light
LJ 1022 Cold Reset 1. Press and hold both the GO & JOB CANCEL button while powering on printer, after all the LEDs are blinking then release buttons. LJ 1100 NVRAM Initialization 1.While turning on printer press and hold GO until all LED’s flash once, then turn off. Keep the Go key held down until you see LED’s cycle once then release it. LJ M1120 MFP Secondary Service Menu 1.At Ready state Press SETUP. 2. Simultaneously press and OK button. 3. Press OK . 4. Use arrow keys to navigate 2ndry menu NVRAM Initialization 1.Press and hold both CANCELand START COPY while turning printer on. 2.When Permanent storage init. appears release. Super NVRAM Initialization 1.Press& hold CANCEL and ► while turning printer on. 2. When Permanent storage init. appears, release. LJ 1150 / 1160 / 1200 / 1220 / 1300 / 1320 NVRAM Initialization 1.While tuning on printer press and hold GO until the Attention, Ready and Go lights turn on. 2. Release GO Cold Reset (LJ 1150,1160, 1300 & 1320 only) 1. Press and hold GO button while turning printer on. 2. Continue to hold GO button for at least 5 seconds but not longer than 15 seconds. During this process, the attention LED will illuminate. 3. Release the GO button. LJ M1319 MFP Service Menu 1. Press SETUP. 2. Select Main Menu Service. 3. OK . Secondary Service Menu 1. At Ready state Press SETUP. 2. Simultaneously press and OK button. 3. Press OK . 4. Use arrow keys to navigate 2ndry menu Restore Factory Defaults (NVRM Init.) 1. Press SETUP. 2. Select Service then press OK. 3. Select Restore defaults then press OK . Unit restarts Super NVRAM Initialization 1. Press and hold both CANCEL and ► the while turning printer on. 2. When Permanent storage init. appears release. Bypass Password, Reset Password
Bypass password is 12345678901234567. To.reset password perform Super NVRAM Init. J M1522 MFP Restore Factory Defaults (NVRM Init.) 1. Press . 2. Select Service then press OK. 3. Select Restore defaults then press OK . Unit restarts Secondary Service Menu 1. At Ready state Press (Setup) to enter main menus. 2. Simultaneously press and X button. 3. Press . 4. Use arrow keys to navigate 2ndry menu NVRAM Initialization 1. Press and hold both and X the while turning printer on. 2. When Permanent storage init. appears release.
LJ Pro M1536dnf Secondary Service Menu 1. At Ready state Press (Setup) to enter main menus. 2. Simultaneously press and X button. 3. Press . 4. Use arrow keys to highlight 2ndry Service , then press OK. 5. Use arrow keys to navigate 2ndry menu. Restore Factory Defaults 1.Turn printer Off. 2. Press ► & X while turning on printer until Permanent storage init appears then release.
Power on while holding GO for 5 to 15 seconds. Attention led will light Network Reset Power on while holding JOB CANCEL for 10 to 20 seconds. Attention led will light NVRAM initialization Power on while holding GO for at least 20 seconds Attention, Ready & Go LEDs will light NVRAM super initialization 1. Power on while holding GO for 50 or more seconds During this process, the Attention, Ready, Go lights turn on. Then the Attention and Ready lights turn off, leaving only the Go light illuminated. 2. Release the GO button. The Go, Ready and Attention lights turn on.3. Press and hold the GO button. All lights turn off. During the next three seconds, the Go, Ready and Attention lights turn on in that order, one per second. 4. Release the GO button to perform the initialization. LJP2010 / P2014 / P2015 Cold Reset Power on while holding GO for 5 to 15 seconds. Attention led will light Network Reset Power on while holding JOB CANCEL for 10 to 20 seconds. Attention led will light NVRAM initialization
Power on while holding GO for at least 20 seconds Attention, Ready & Go LEDs will light NVRAM super initialization 1. Power on while holding GO for 50 or more seconds During this process, the Attention, Ready, Go lights turn on. Then the Attention and Ready lights turn off, leaving only the Go light illuminated. 2. Release the GO button. The Go, Ready and Attention lights turn on.3. Press and hold the GO button. All lights turn off. During the next three seconds, the Go, Ready and Attention lights turn on in that order, one per second. 4. Release the GO button to perform the initialization. LJ 2100 Cold Reset 1. Press and hold the JOB CANCEL button while powering on printer, after all the LEDs come on release the JOB CANCEL button. NVRAM initialization 1. Press and hold the JOB CANCEL button while powering on printer, after all the LEDs come on. Hold the JOB CANCEL button for 20 or more seconds after all of the LEDs come on.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 2 LJ 2200 Service Mode
See QRF or Service Manual for PJL codes Cold Reset/ EIO Card reset
While turning on the printer press and hold GO until the Attention light turns on. NVRAM Initialization
While turning on printer press & hold GO until Attention, Ready and Go lights turn on. LJ 2300 / 2400 Service Mode Pin LJ 2300 LJ 2400
11230002 11240002 Cold Reset
1. Press and hold while turning on printer. 2. When all 3 status lights are lit, release . 3. Use or to scroll to COLD RESET and press button. NVRAM Initialization 1. Remove accessories 2. While turning on printer press & hold until all 3 status lights are lit. 3. Release then press . 4. Press PAUSE/RELEASE. The 1st menu item appears. 5. Use or to scroll to NVRAM INIT then press . Hard-Disk Initialization (2400 only) 1. Hold down PAUSE/RESUME button while powering on printer. Continue holding down PAUSE/ RESUME until all 3 printer control panel lights flash once then remain on. 2. Press . Display should show INITIALIZE DISK. 3. Press button. Skip Disk-load (2400 only) 1. Remove accessories 2. While turning on printer press & hold until all 3 status lights are lit. 3. Release then press . 4. Press PAUSE/RELEASE. The 1st menu item appears. 5. Use or to scroll to SKIP DISK LOAD then press . Self test (2400 only) (prints continuous config. pages) 1. Press and hold while turning on printer. 2. When all 3 status lights are lit, release . 3. Use or to scroll to SELF TEST and press button. Save + Restore
When you exchange the formatter make sure to move the CompactFlash parts from the old formatter to new. Do not perform a cold reset when t he new formatter with the previous CompactFlash parts is installed.
LJ 2410 / 2420 / 2430 Service Mode Pin LJ 2410 10241004 LJ 2420 10242004 LJ 2430 10243004 Cold Reset 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. SELECT LANGUAGE appears, press or until COLD RESET appears. 4. Press . NVRAM Initialization 1. Turn printer off. 2. Remove all accessories. 3. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 4. Press MENU, display should read FULL NVRAM INIT. 5. Press . Compact Flash Initialization 1. Turn printer on. 2. When printer begins memory count, hold down MENU until all 3 LEDs flash then remain on. 3. Press the . The display should show INITIALIZE DISK. 4. Press button Perform Self Test – prints continuous self test pages 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. SELECT LANGUAGE appears, press or until SELF TEST appears. 4. Press . LJ M2727 Service Menu Under user menus NVRAM Initialization 1. Turn device off. 2. Press ► & X. Hold these down as you turn the device on. 3. When Permanent Storage init. appears release both buttons Super NVRAM Initialization 1. Turn device off. 2. Press & X. Hold these down as you turn the device on. 3. When Permanent Storage init. appears release both buttons LJ P3005 Service Mode Pin 10300506 Cold Reset 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. SELECT LANGUAGE appears, press or until COLD RESET appears. 4. Press . NVRAM Initialization 1. Turn printer off. 2. Remove all accessories. 3. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 4. Press MENU, display should read SKIP DISK LOAD. 5. Press until NVRAM Init is highlighted 6. Press . Hard-Disk Initialization 1. Turn printer on. 2. When printer begins memory count, hold down MENU until all 3 LEDs flash then remain on. 3. Press - INITIALIZE DISK appears. 4. Press . Skip Disk-load 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. Press then MENU. 4. Press or until SKIP DISK LOAD appears. 5. Press .
LJ 3015 / 3020 / 3030 AIO Secondary Service Menu 1. At Ready press MENU/ENTER. 2 Press 2. Or from any other menu press 2. To exit press CANCEL to return to Ready then press CANCEL again. Soft Reset 1. Press MENU/ENTER. 2. Simultaneously press * & # to enter the Developer’s menu. 3. Press or ► until REINIT FFS appears on second line. 4. Pres s ENTER/MENU. 5. After about 2.5min READY will appear – Press CANCEL. NVRAM Initialization 1. Press and hold down * and ENTER/MENU while plugging in printer. 2. Continue to hold down buttons through entire power on sequence. 3. When control panel reads PERMANENT STORAGE INIT - release. LJ M3027 / M3035 MFP Service Mode Pin 11303506 Language, Cold Reset, LAN enable / disable, 1. Hold 6 key right after memory check starts and until all LED’s are ON, then release. 2.Use 3 & 9 keys to scroll up and down through available options. 3. Press 6 to select option 4. If Language is being changed, wait for Language Selection screen to appear, then select. Hard-Disk Initialization 1. Hold the right side of START key right after the memory check starts and until all the LED’s are on, then release it. 2. Press the 5 key one time. Note: The only option available will be “Initialize disk” 3. When INITIALIZE DISKS appears. Press the 6 key. 4. The MFP will continue boot up sequence. Restore Factory Settings Touch ADMINISTRATION, scroll down to RESETS - RESTORE FACTORY SETTINGS. This restores all control panel settings to original factory settings. NVRAM Initialization, and Skip Disk-load (Skip calibration has no function) 1. Hold 9 key right after the memory check starts and until all LED’s are ON, t hen release it. 2. Press 3 key one time. 3. Press START key. 4. Use 3 or 9 keys to scroll up and down through a vailable options. 5. Press 6 to select the option you want. 6. The MFP will continue boot up sequence. LJ 3050 / 3052 / 3055 AIO Secondary Service Menu 1. At Ready press MENU/ENTER. 2 Press 2. Or from any other menu press 2. To exit press CANCEL to return to Ready then press CANCEL again. Soft Reset 1. Press MENU. 2. Simultaneously press * & # to enter the Developer’s menu. 3. Press or ► until REINIT FFS appears on second line. 4. Pres s . 5. After about 2.5min READY will appear – Press CANCEL. Super NVRAM initialization 1. Press and hold down * and 5 while turning on printer. 2. Continue to hold down buttons through entire power on sequence. 3. When control panel reads PERMANENT STORAGE INIT – release NVRAM initialization 1. Press and hold down * and while turning on printer. 2. Continue to hold down buttons through entire power on sequence. 3. When control panel reads PERMANENT STORAGE INIT – release
LJ 3100 / 3150 Service Mode Press BACKSPACE#** LJ 3200 AIO NVRAM initialization 1. Unplug printer. 2. Press and hold SYMBOLS & ENTER/MENU. 3. Continue to hold down the buttons while you plug back in the printer, through the entire power-on sequence. 4. When display reads PERMANENT STORAGE INITIALIZE or HP LASERJET 3200 release the buttons. LJ 3300 / 3380 / 3390 / 3392 AIO Service Mode When control panel says ready- press MENU/ENTER then press 2 on the keypad. Soft Reset (3380mfp) 1. Press ENTER/MENU 2. Simultaneously press then release * and # to enter Developers menu. 3. Press or ► until REINIT FFS appears on second line. 4. Pres s ENTER/MENU. 5. After about 2.5min READY will appear – Press CANCEL. NVRAM Initialization 1. Press and hold down * and ENTER/MENU while plugging in printer. 2. Continue to hold down buttons through entire power on sequence. 3. When control panel reads PERMANENT STORAGE INITIALIZE or HP LASERJET 3200 release keys. LJ P4014 / P4015 – See P4515 LJ 4000 / 4050 / 4100 Service Mode 1. Hold down SELECT & CANCEL JOB while turning printer on until all lights on control panel are lit. 2. Press right side of MENU and then press SELECT. The message SERVICE MODE te mporarily appears and will reappear when the printer completes the init process. 3. To exit press GO. Reset Maintenance Count 1. Hold down – ITEM & -VALUE while turning on printer. 2. Wait for RESET MAINTENANCE COUNT to appear then release both buttons. Cold Reset 1. Print a config. Page. 2. Turn on printer while holding down GO. 3. When COLD RESET appears release GO. Cleanup NVRAM (removes old areas that are not being used) 1. Hold CANCEL JOB while turning on printer. 2. When CLEANUP NVRAM appears release CANCEL JOB. NVRAM initialization 1. Print config. page. 2. Remove all formatter accessories. 3. Turn on printer while holding down SELECT & CANCEL JOB until all lights on control panel are lit. 4. Press CANCEL JOB & then SELECT. The NVRAM INIT message appears. Hard-Disk Initialization 1. While turning on printer, hold down SELECT & CANCEL JOB until all lights on control panel are lit. 2. Press MENU- & then VALUE-. Press SELECT.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 3 LJ 4100MFP / 4101 MFP Service Mode Pin 04410002 NVRAM Initialization 1. Press & hold button while turning printer on, hold until all 3 control panel lights remain on, Release button. 2. Press and release button. 3. Press and hold START button. 4. Press and release button. Release the START button. The message SKIP DISK LOAD appears. 5. Press button until the message NVRAM INIT appears. 6. Press . NVRAM init begins. Cold Reset, Reset Maintenance Count 1. Press and hold while turning on printer. 2. When all 3 LEDs are lit, release . 3. Press to scroll to the option you want and press button. Hard-Disk Initialization 1. Press& hold down START button. Turn on printer. Continue to hold START button until printer initializes &3 control panel LEDs stay on. Release START button. 2.Press & release button. Message INITALIZE DISKS appears on control panel. 3. Press& release button. LJ 4200 / 4240 /4250 / 4300 / 4350 Service Mode Pin LJ 4200 11420002 LJ 4240 / 4250 04424005 / 09425004 LJ 4300 / 4350 11430002 / 09435004 NVRAM Initialization 1. Remove installed accessories. 2. Hold down then power on (LJ4200/4300), (For LJ 4250/4350) Hold down button during memory count. Hold until all 3 control panel lights flash once then stay on. 3. Press . 4. Press PAUSE/RESUME (LJ 4200/4300) or press MENU button (LJ4250/4350). The display should show SKIP DISK LOAD. 5. Press until NVRAM INIT is highlighted. 6. Press button. Language, Cold Reset, Reset Maintenance Count 1. Press& hold during memory count. 2. When all 3 status lights are lit, release . 3. Use or to scroll to option you want then press button. Hard-Disk Initialization 1.Hold down PAUSE/RESUME during memory count. Keep holding PAUSE/RESUME until all 3 printer control panel lights flash once & remain on. 2. Press . Display should show INITIALIZE DISK. 3. Press .
LJ 4345mfp / M4345mfp Service Mode Pin LJ 4345mfp 11434504 LJ M4345mfp 11434506 NVRAM Initialization 1.Turn unit on. 2. As memory count appears, press & hold 9 until all 3 LEDs flash once then stay on. 3. Press 3 then press START. 4. Press 3 two times until NVRAM INIT appears. 5. Press 6. Select language, Cold Reset, Enable/Disable LAN 1.Turn on. 2. As memory count appears, press & hold 6 until all 3 LEDs flash once then stay on. 3. Release 6 then press 3 to scroll. 4. Press 6 to select the option . Hard-Disk Initialization 1. Turn on. 2. As memory count appears, press righthand side of START until all 3 LEDs light. Release button. 3. Press 5 INITALIZE DISK appears. 4. Press 6. Restore Factory Settings Touch ADMINISTRATION, scroll down to RESETS - RESTORE FACTORY SETTINGS. This restores all control panel settings to original factory settings. Reset Maintenance Count (4345mfp) Found in the Service Menu (M4345mfp) 1. Turn on. 2. As memory count appears, press & hold 6 until all 3 LEDs flash once & stay on. 3. Release 6, press 3. 4. Press 6 to select NEW M AINTENANCE KIT. Reset ADF PM Kit Counter (4345mfp) Found in the Service Menu (M4345mfp) 1. Turn unit on. 2. As memory count appears, press and hold 6 until all 3 LEDs flash once then stay on. 3. Release 6 then press 3 twice. 4. Press 6 to select NEW DOCUMENT FEEDER KIT. Control-Panel Boot Sequence Calibration 1. Hold down C and # and turn power on. 2. Release C and # when a small square appears in the upper-left portion of control panel display. 3. Use a small pointed device (for ex: tip of a pen) to touch the small square. A second small square will appear in lower-right portion of control-panel display. NOTE: The first square does not disappear. Take care to not touch it a second time or the calibration procedure will fail. 4. Touch the small square in lower-right portion of control-panel display. When you do, the touch screen alignment is complete and the device returns to power-on initialization. LJ P4515 (Also P4014, P4015) Service Mode Pin LJ P4014 05401408 LJ P4015 05401508 LJ P4515 05451508 Restore Factory Defaults 1. Press MENU button. 2. Press to highlight CONFIGURE DEVICE, press OK. 3. Press to highlight RESTORE FACTORY SETTINGS, press OK Hard-Disk Initialization 1. Turn on. 2. As memory count appears, press MENU until all 3 LEDs are lit then release button. 3. Press INITALIZE DISK appears. 4. Press OK. NVRAM Initialization, Skip Disk Load 1. Turn unit on. 2. As memory count appears, press the button until all 3 LEDs are lit then release button. 3. Press . Choose the option you need. 4. Press OK.
LJ M4555 Attention! The CLJ CM4555 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 04455511 PreBoot Menu 1. Turn on. 2. Press Stop × when Ready, Data, and Attention LEDs are solid. 3. Use the 3 button and the 9 button to scroll through menu. Press 6 button to select item. Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. LJ 5000 / 5100 Service Mode 1. Hold SELECT and CANCEL JOB while powering on. 2. Release then press right side of MENU, then press SELECT. NVRAM Initialization
Turn on printer while pressing CANCEL JOB. CLEANUP NVRAM appears briefly, followed by INITIAIZING. Cold Reset 1. Print config. page, then turn printer off. 2. Press and hold GO while turning on printer. COLD RESET appears briefly on the display, then INITIALIZING appears. After a few seconds, RESTORING FACORY SETTINGS appears followed by OFFLINE. Hard-Disk Initialization 1. Print config. and menu pages. 2. Turn off printer. 3. Hold down SELECT and CANCEL JOB until all control panel lights are on. 4. Press MENU- and then VALUE-. 5. Press SELECT.
LJ M5025 / M5035 MFP Service Mode Pin 11502506 / 11503506 Language, Cold Reset, LAN enable / disable, New Document Feeder Kit, New Maintenance Kit 1. Turn printer on and immediately hold down 6 when backlight illuminates 2. Hold down 6 until all 3 LED lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll. 4. Press 6 to select the option you want. Hard-Disk Initialization 1. Turn printer on and immediately hold down right hand side of START when backlight illuminates 2. When all 3 LED lights turn on release START key. 3. Press 5 4.When INITIALIZE DISKS appears press 6. Restore Factory Settings Touch ADMINISTRATION, scroll down to RESETS - RESTORE FACTORY SETTINGS. This item restores all control panel settings to the original factory settings. NVRAM Initialization, and Skip Disk-load (Skip calibration has no function) 1. Turn printer on and immediately hold down 9 when backlight illuminates 2. Hold 9 until all 3 LED lights turn on. 3. Release 9 key. 4. Press 3 then START. 5. Use 3 or 9 scroll. 4. Press 6 to select the option you want. Control-Panel Boot Sequence Calibration 1. Hold down the C and # buttons and turn the power on. 2. Release the C and # buttons when a small square appears in the upper-left portion of the control panel display. 3. Use a small pointed device (for example, the tip of a pen) to touch the small square. A second small square will appear in the lower-right portion of the control-panel display. NOTE The first square does not disappear. Take care to not touch it a second time or the calibration procedure will fail. 4. Touch the small square in the lower-right portion of the control-panel display. When you do, the touch screen alignment is complete and the device returns to power-on initialization. LJ 5200 Service Mode Pin 05520006 Cold Reset 1. Press and hold while turning on printer. 2. When all 3 status lights are lit, release . 3. Use or to scroll to COLD RESET and press button. NVRAM Initialization 1. Press and hold while turning on printer. 2. When all 3 status lights flash then stay lit, release. 3. Press . 4. Press Menu. 5. Display reads NVRAM INIT. Press . Self Test 1. Press and hold while turning on printer. 2. When all 3 status lights flash then stay lit, release. . 3. Use or to scroll to SELF TEST and press button. Hard-Disk Initialization (Hard Disk after-shipment optional accessory) 1. Turn unit on. 2. As memory count appears, press the MENU button until all 3 LEDs are lit then release button. 3. Press INITALIZE DISK appears. 4. Press OK.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 4 LJ 8000 / 8100 / 8150 / M opier 240 Service Mode 1. Hold Select and Cancel Job while powering on. 2. Release then press right side of Menu, then press Select. 3. Press Menu to display menu. NVRAM Initialization Turn on printer while pressing CANCEL JOB. Cold Reset 1. Print config. page, then turn printer off. 2. Press and hold GO while turning on printer. COLD RESET appears briefly on the display, then INITIALIZING appears. After a few seconds, RESTORING FACORY SETTINGS appears followed by O FFLINE. Hard-Disk Initialization 1.Print config. & menu pages. 2.Turn off. 3. Hold down SELECT& CANCEL JOB until all control panel lights are on.4. Press MENU- and then VALUE-. 5. Press SELECT. LJ 9000 Service Mode Pin 00900001 Initialize HDD 1. Hold PAUSE/RESUME & power on. 2. Press until INIT DISK is displayed. 3. Press or OK Language, Cold Reset, Maintenance Count Reset 1. Hold & power unit on. 2. Wait till all 3 LEDs are on then release. - says SELECT LANGUAGE 3. Press or to select option 4. Press . Skip Disk, NVRAM Init 1. Hold & power on. Wait till 3 LEDs are on then release. 2. Press then PAUSE/ RESUME. – says SKIP DISK 3. Press or to select option 4. Press . LJ 9000MFP /9000L MFP Service ModePin 00900001 Initialize HDD 1. Hold START & power unit on. 2. Press 5 till INIT DISK is displayed. 3. Press 6 or OK Language, Cold Reset, Maintenance Count Reset 1. Hold 6 & power unit on. 2. Wait till all 3 LEDs are on then release - Says SELECT LANGUAGE 3. Press 3 or 9 until option you want appears 4. Press 6 Skip Disk, NVRAM Init 1. Hold 9 & power on. Wait till 3 LEDs are on then 2. release. Press 3 then START. – says SKIP DISK. 3. Press 3 or 9 until option you want appears 5. Press 6 Control Panel Calibration 1. Hold down 1, 2 and 3 while turning On. 2. Release when four crosses appear at the corners. 3. Gently touch each cross with blunt pointed object. Crosses will disappear . 4. Cycle power. Control Panel to MFP keypad conversion = 3 = 6 = 9
LJ 9040 / 9050 Service Mode Pin LJ 9040 / 9050 09904004 / 09905004 Hard-Disk Initialization
Turn on printer. Wait until memory count begins. Press & Hold MENU until all 3 LEDs light up then release. Press until INIT DISK is displayed. Press
M806/M830 Attention! The M806 and M830 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS.
Language, Cold Reset, LAN enable / disable, Reset Maintenance Count
Turn on. Wait until memory count begins. Press & Hold until all 3 LEDs light up then release. Press or until the option you want is displayed. Press NVRAM initialization, Manufacturing, Skip Disk Load, Skip Calibration
Turn on printer. Wait until memory count begins. Press & Hold . Wait till 3 LEDs are on then release. Press then MENU. – says SKIP DISK. Press or until the option you want is displayed. LJ 9040 MFP / 9050 MFP LJ M9040 MFP / M9050 MFP Service Mode Pin 9040 MFP / 9050 MFP 11904004 / 11905004 M9040 / M9050 04904008 / 04905008 Language, Cold Reset, LAN enable / disable, Reset Maintenance Count
Turn on printer. Wait until memory count begins. Press & Hold 6 until LED lights turn on then release. Press 3 or 9 until the option you want is d isplayed. Press6 Hard-Disk Initialization 1. Turn on printer. 2. Wait until memory count begins. Press & Hold START until the LED lights turn on then release. 3. Press 5 and INITIALIZE DISKS is displayed. Press 6 NVRAM initialization, Manufacturing, Skip Disk Load, Skip Calibration 1. Turn on printer. Wait until memory count begins. 2. Press & Hold 9 until LED lights turn on then release. 3. Press the 3 key the press START 4. Press 3 or 9 until the option you want is displayed. 5. Press 6 Control Panel Calibration 1. Hold down the C and # buttons and turn the power on. 2. Release the C and # buttons when a small dot appears in the upper-left portion of the control panel display. 3. Use a small pointed device (for example, the tip of a pen) to touch the small dot. A second small dot will appear in the lower-right portion of the control panel display. Touch that dot. Unit will continue to boot.
Service Mode Pin M806*
10080613 or 10086013
M830
10083013 *: Early M806 production units were shipped with the wrong Service Mode Pin: 10086013. Starting with shipments in March 2014, the Service Mode Pin has been corrected to 10080613. To simplify this situation (and to not have to differentiate by serial numbers), when entering the service mode, first enter 10080613. If that does not work, enter 10086013. There is no issue with the M830 Service Mode Pin. Restore Factory-Set Defaults 1.Press Home button. 2. Open Menus: Administration, General Settings, Resore Factory Settings. 3. Press to select the Reset item then OK. Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on the product control panel. When a "1/8" with an underscore displays below the HP logo, touch t he logo to open the Preboot menu. 3. Use the arrow buttons on the touchscreen to navigate the Preboot menu. 4. Touch the OK button to select a menu item. Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the Home button to return to the Main Menu. Continue will be highlighted. Touch OK to restart and execute the Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality.
HP Color LaserJet CLJ / CLJ 5 Service Mode 1. Hold ON LINE, FORM FEED & ITEM while powering on. Continue holding keys until all the control Panel lights are illuminated and t he Control Panel display is blank. 2. Release then press ITEM 3. Display will flash SERVICE then ENTER . MODE. Allow printer to complete its self test and boot cycle. Cold Reset
1. Press ON LINE while powering on Printer. 2. Release ON LINE when control panel lights are on. Display will read 08 COLD RESET.
CLJ CM1015 / CM1017 MFP Service Menu
Located under user accessible Menus Secondary Service Menu
1. At Ready state Press MENU to enter main menu. 2. Press & CANCEL simultaneously. 3. Press MENU. (Options under Secondary Service Menu are: Continuous self-test, Scan Calibration, Display test, Control-panel button test, Show FW version, Color Calibration, Memory cards Cleaning the ETB) Cold Rest From the Service menu use “Restore defaults” option NVRAM initialization 1. Press ► & CANCEL while turning on printer. 2. When Permanent storage init appears, release buttons CLJ CP1210 Restore Factory Set Defaults 1. Open the HP Color LaserJet CP1210 Series Toolbox. 2. Click the Device Settings folder. 3. Click the Service page. 4. Click Restore. NVRAM initialization 1. Press & hold
while Turning On, and continue holding for at least 10 seconds, but not longer than 20 seconds. Attention light will be lit. 2. Release . NOTE: If the Attention and either the Paper out light or the Ready light are lit, restart the procedure. The Attention, Ready, and Resume lights cycle from front to back until the process is complete. The product then enters the Ready state. Engine Test Page 1. With the product power off, open the front and rear doors. 2. Turn the power on, and close both doors within ten seconds. 3. An engine test page will print. CLJ CM1312 MFP Service Menu - Under user menus Restore Defaults 1. Press . 2. Select Service then press OK. 3. Select Restore defaults then press OK. Unit restarts. Secondary Service Menu 1. At Ready state Press (Setup) to enter main menus. 2. Simultaneously press and X button. 3. Press . 4. Use arrow keys to highlight 2ndry Service , then press OK. 5. Use arrow keys to navigate 2ndry menu. NVRAM initialization
Note: After performing NVRAM init. Reconfigure any computers that print to the device. Uninstall and reinstall the product software on the computers. 1. Turn device off. 2. Press ► & X. Hold these down as you turn the device on. 3. When Permanent storage init. appears release both buttons.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 5 CLJ 1500 Service mode
See Service or Quick reference guide. Must use PJL commands to set or modify service mode information.
CLJ CP2025 Service Menu
Under user menu. Restore Defaults
Cold Reset
1. Select Service menu then press OK. 2. Select Restore defaults then press OK. Unit restarts.
1. Press and hold GO while powering on - After the Go, Ready, and Attention LEDs turn on, continue holding for at least 5 but no more then 15 seconds. During this process, the Attention, Ready, and Go LEDs will turn off. 2. Release the GO button. 3. The Printer LEDs begin cycling from front to back. The cold-reset process runs until the printer is in the Ready state
1. Make sure the printer is at Ready. 2. Press OK to enter the menus. 3. Simultaneously press and OK to open the secondary service menu.
NVRAM initialization 1. Press and hold GO while powering on - After the Go, Ready, and Attention LEDs turn on, continue holding for at least 20 seconds. During t his process, the Attention, Ready, and Go LEDs will each turn off. 2. Release the GO button. CLJ CP1510 / 1515 / 1518 Service Menu – Under user menus Restore Defaults
Choose RESTORE DEFAUTS under Service Menu
Secondary Service Menu
NVRAM initialization
Press ► & X while turning on printer until Permanent storage init appears then release. CLJ CM2320 MFP Service Menu
Under user menu. Secondary Service Menu 1. At Ready state Press (Setup) to enter main menus. 2. Simultaneously press and X button. 3. Press . 4. Use arrow keys to highlight 2ndry Service , then press OK . 5. Use arrow keys to navigate 2 ndry menu.
Secondary Service Menu
Restore Defaults
1. Make sure the printer is at Ready. 2. Press OK to enter the menus. 3. Simultaneously press and OK to open the secondary service menu.
1. Press . 2. Select Service then press OK. 3. Select Restore defaults then press OK. Unit restarts.
NVRAM initialization
Press ► & X while turning on printer until Permanent storage init appears then release. Engine Test Page 1. With the product power off, open the front and rear doors. 2. Turn the power on, and close both doors within ten seconds. 3. An engine test page will print. CLJ 1600 Service Menu
Located under user accessible Menus Secondary Service Menu 1. At Ready state Press to enter main menu. 2. Press & CANCEL JOB simultaneously. 3. Press . Cold Rest
From the Service menu use “Restore defaults” option NVRAM initializer 1. Press & CANCEL JOB while turning on printer. 2. When Permanent storage init appears, release buttons. Super NVRAM initializer
Press & ► while turning on printer until PERMANENT STORAGE INIT appears then release. Configuration Utility
A software utility is available on the Service and Support CD-ROM that you can use to restore page counts and serial numbers. To open the utility, select the Library folder, and double-click the 1600config.exe program. Clean ETB
From Secondary service menu select Clean ETB
NVRAM initialization Note: After performing NVRAM init. Reconfigure any computers that print to the device. Uninstall and reinstall the product software on the computers. 1. Turn device off. 2. Press ► & X. Hold these down as you turn the device on. 3. When Permanent storage init. appears release both buttons. CLJ 2500 Service mode See Service or Quick reference guide. Must use PJL commands to set or modify service mode information. Cold Reset 1. Press and hold GO while powering on - After the Go, Ready, and Attention LEDs turn on, continue holding for at least 5 but no more then 15 seconds. During this process, the Attention, Ready, and Go LEDs will turn off. 2. Release the GO button. 3. The Printer LEDs begin cycling from front to back. The cold-reset process runs until the printer is in the Ready state NVRAM initialization 1. Press and hold GO while powering on - After the Go, Ready, and Attention LEDs turn on, continue holding for at least 20 seconds. During t his process, the Attention, Ready, and Go LEDs will each turn off. 2. Release the GO button.
CLJ 2550 Service Mode
See Service or Quick reference guide. Must use PJL commands to set or modify service mode information. Cold Reset 1. Press and hold GO while turning the printer on and continue to hold GO for at least 10 seconds, but for fewer than 20 seconds. 2. The Attention light turns on during a cold reset. 3. Release GO. NVRAM initialization 1. Press and hold GO while turning the printer on and continue to hold GO for at least 30 seconds, but for fewer than 40 seconds. 2. The Attention, Ready, and Go lights turns on during a cold reset. 3. Release GO. Super NVRAM initialization 1. Press and hold GO while turning the printer on and continue to hold GO for at least 50 seconds. 2. The Ready light turns on during a super NVRAM initialization. Network Card cold reset 1. Make sure that the printer is in the Ready state. 2. Press ROTATE CAROUSEL and CANCEL JOB simultaneously. There is no visual feedback. CLJ 2600 / 2605 Service Menu Located under user accessible Menus Secondary Service Menu 1. At Ready state Press to enter main menu. 2. Press & CANCEL JOB simultaneously. 3. Press . Cold Rest From the Service menu use “Restore defaults” option NVRAM initializer 1. Press & CANCEL JOB while turning on printer. 2. When Permanent storage init appears, release buttons. Super NVRAM initializer
Press & ► while turning on printer until PERMANENT STORAGE INIT appears then release. Clean ETB From Secondary service menu select Clean ETB CLJ 2700 Secondary Service Menu 1. At Ready state Press OK to enter main menu. 2. Press & OK simultaneously. 3. Press & ► to navigate Cold Rest From the Service menu use “Restore defaults” option NVRAM initialization 1. Press ► & X while turning on printer. 2. When Permanent storage init appears, release buttons. Configuration Utility A software utility is available o n the Service &Support CD-ROM that you can use to restore page counts & serial numbers. To open, select Library folder, and double-click the 2700config.exe program. CLJ 2820 / 2830 / 2840 AIO Secondary Service Menu
Access from any other menu by pressing 2. NVRAM initialization
Press ENTER & * while turning on printer until PERMANENT STORAGE INIT appears then release.
CLJ 3000 / CP3505 / 3600 / 3800 Service Mode Pin CLJ 3000 11300005 CLJ CP3505 06350507 CLJ 3600 11360005 CLJ 3800 11380005 Cold Reset 1. Turn the printer on. 2. As the printer performs its power-on sequence, press and hold until all LEDs are lit. 3. Press until COLD RESET appears. 4. Press . NVRAM initialization 1. Turn the printer on. 2. As the printer performs its power-on sequence, press and hold until all LEDs are lit. 3. Press one time then press MENU. 4. Press until NVRAM INIT appears. 5. Press Hard-Disk Initialization 1. Turn the printer on. 2. As the printer performs its power-on sequence, press MENU and hold until all LEDs are lit. 3. Press one time. 4. When INITALIZE DISK appears. 5. Press . CLJ 3500 / 3550 / 3700 Service Mode Pin CLJ 3500 10350003 CLJ 3550 / 3700 1035503 / 10370003 Calibration Bypass 1. Turn On. 2.As display shows memory count, press & hold DOWN ARROW until all 3 lights are lit. 3. Press UP ARROW. 4. Press MENU – display should show SKIP DISK LOAD. 5. Press UP ARROW until SKIP CALIBRATION is highlighted. 6. Press SELECT. Printer will skip calibration and continue to power on. NVRAM initialization 1. Turn On and watch control panel display. As display begins showing memory count, press & hold DOWN ARROW until all three lights lit. 3 Press UP ARROW. 4. Press MENU. Display should show SKIP DISK LOAD. 5. Press DOWN ARROW until NVRAM INIT is highlighted. 6. Press SELECT printer will initialize NVRAM and then continue its power-on sequence. Cold Reset 1. Turn printer on. 2. As printer powers on, press and hold SELECT until all 3 lights on co ntrol panel are lit. 3. When SELECT LANGUAGE appears press UP ARROW until COLD RESET appears. 4. Press SELECT. The printer will perform a cold reset and then continue to power on.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 6
CLJ CP4005 – See CLJ 4700
CLJ CP3525 Service Mode Pin 09352508 Restore Factory Settings 1. Press MENU. 2. Press to highlight CONFIGURE DEVICE menu then press OK. 3. Press to highlight RESET menu then press OK . 4. Press to highlight RESTORE FACTORY SETTINGS, press OK. Language, LAN enable/disable, Cold Reset
CLJ 4500 / 4550 Service Mode 1. Hold Cancel Job & Select while powering on. 2. Release then press right side of Menu then press Select Key Entering the Service Menu: From Ready State. Press Menu until Service Menu appears Then press Item – and Value – Simultaneously. Then Press Menu NVRAM initialization
1, Power on. 2. Press & hold OK during the memory until the 3 LEDs illuminate. 3. Release OK and SELECT LANGUAGE displays. 4. Press or to scroll. 5. Press OK to select the option you want. Skip disk Load, Skip Calibration, NVRAM initialization 1. Turn the printer on. 2. When the display shows the memory count, press and hold until all three lights on the control panel are lit. 3. Press . 4. Press Menu. The message SKIP DISK LOAD displays. 5. Press or to scroll. 6. Press OK to select the option you want. Hard-Disk Initialization 1. Turn the printer on. 2. As the printer performs its power-on sequence, press MENU and hold until all LEDs are lit. 3. Press one time. 4. When INITALIZE DISK appears. 5. Press OK . CLJ CM3530 Service Mode Pin 11353008 Restore Factory Settings 1. Scroll to and touch ADMINISTRATION then touch RESETS. 2. Touch RESTORE FACTORY SETTINGS then touch RESET. Language, LAN enable/disable, Cold Reset 1. Press & hold 6 while powering on printer until all 3 LED lights turn on. 2. Release 6 key. – SELECT LANGUAGE displays 3. Press 3 or 9 to scroll.4. Press 6 to select the option you want. Skip disk Load, Clear RFU Errors, NVRAM initialization 1. Press & hold 9 while powering on printer until all 3 LED lights turn on. 2. Release 9 key. 3. Press the 3 key, then START key – SKIP DISK LOAD displays 4. Press 3 or 9 to scroll. 5. Press 6 to select the option you want. Hard-Disk Initialization, Enable logging 1. Hold down left side of the START key while powering on printer until all 3 LED lights turn on. 2. Release START key. 3. Press the 5 key – INITIALIZE DISKS displays 4. Press 3 or 9 to scroll. 5. Press 6 to select the option you want. Control Panel Troubleshooting, Calibrate Control Panel 1. While the MFP is on, press and hold the * key and then press the backlight + key. A black screen with a blue box appears. 2. Press the START key to initialize control-panel troubleshooting. 3. Touch option you wish. Alternative calibration – hold the # and C keys while powering on. Touch the 3 calibration point circles.
1. Power on while holding down both CANCEL JOB and SELECT keys until all LED lights are on, then release keys. 2 Press CANCEL JOB. 3 Press SELECT. Cold Reset
Select RESTORE FACTORY DEFAULTS from the Reset menu CLJ CP4025 / CP4525 Service Mode Pin CP4025 11402509 CP4525 11452509 Restore Factory-Set Defaults 1. Press Home butto n . 2. Select CONFIGURE DEVICE menu. 3. Select RESETS menu. 4. Select RESTORE FACTORY SETTINGS, then press OK . Hard-Disk Initialization 1. Turn the printer on. 2. During power on sequence, press
and hold the Home button until all three lights on control panel are lit. 3. Press . The message INITIALIZE DISK appears. 4. Press OK. The product will initialize and continue power-on. NVRAM initialization Note: Print configuration page before NVRAM initialization. 1. Turn printer on. 2. During memory count, press and hold until all three lights on control panel are
lit. 3. Press . 4. Press the Home button . The message SKIP DISK LOAD displays. 5. Press until NVRAM INIT is highlighted, then press OK button. Product will initialize and continue power-on. Cold Reset 1. Press Home butto n . 2. Press highlight CONFIGURE DEVICE. Press OK . 3. Press highlight RESET menu. Press OK . Press highlight RESTORE FACTORY SETTINGS menu. Press OK . CLJ CM4540 Attention! CLJ CM4540 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT same as Disk Initialization. It will disable printer! Please see Caution at the end of QRS . Service Mode Pin 11454010 PreBoot Menu 1. Turn on. 2. Press Stop × when Ready, Data, and Attention LEDs are solid. 3. Use 3 button and 9 button to scroll through menu. Press 6 button to select item. Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality.
CLJ 4600 / 4610 / 4650 / 5500 / 5550 Service Mode Pin CLJ 4600 04460002 CLJ 4610 / 4650 05465004 CLJ 5500 04550002 CLJ 5550 09555004 Hard-Disk Initialization 1. Turn On. 2. As printer performs its power-on sequence, press &hold Pause/Resume (4600/5500) or MENU (4610/4650/5550) until all three lights on control panel are or . The display should show lit. 3. Press INITIALIZE DISK. 4. Press . The printer will initialize the hard disk and continue its power-on sequence. Calibration Bypass 1. Turn On. 2.When display shows memory count, press & hold until all 3 lights on panel are lit. 3.Press . 4. Press PAUSE/RESUME (4600/5500/5550) or MENU (4610/4650) display should show SKIP DISK LOAD. 5. Press until SKIP CALIBRATION is highlighted. 6. Press . Printer skips calibration &continues to power on. Cold Reset 1. Turn On. 2. As printer powers on, press & hold (4600/5500/5550) or MENU (4610/4650) until all 3 lights on control panel are lit. 3. When SELECT LANGUAGE appears press until COLD RESET appears. 4. Press (4600/5000/5550) or MENU (4650). Printer performs a cold reset & continue to power on. NVRAM initialization 1 Turn On. When display begins showing the memory count, press &hold until all three lights on control panel are lit. 3 Press . 4 Press PAUSE/RESUME (4600/5500), MENU (4610 / 4650 / 5550 ). Display should show SKIP DISK LOAD. 5 Press until NVRAM INIT is highlighted. 6 Press . Printer will initialize NVRAM & continue its power-on sequence. Reset Calibration values for DC controller (4600 / 4610 / 4650) 1.Open top cover.2.Press & hold engine test switch on left side of printer for several seconds.3.Close top cover. If control-panel displays Performing Calibration, reset was successful CLJ 4700 / CP4005 Service Mode Pin CLJ 4700 09470005 CLJ CP4005 10400506 Hard-Disk Initialization 1.Turn On. 2. As printer performs its power-on sequence, press & hold Menu button until all three lights on control panel are lit. 3. Press . The message INITIALIZE DISK displays on control panel. 4. Press Cold Reset 1.Turn On. 2. As printer performs its power-on sequence, press and hold until all three lights on control panel are lit. 3. When SELECT LANGUAGE displays on control panel, press until COLD RESET appears. 4. Press . NVRAM Initialization 1. Turn the printer on. 2. When the display shows the memory count, press and hold until all three lights on the control panel are lit. 3. Press . 4. Press Menu. The message SKIP DISK LOAD displays. 5. Press until NVRAM INIT is highlighted. 6. Press .
CLJ 4730 MFP / CM4730 MFP Service Mode Pin CLJ 4730 MFP 09473005 CLJ CM4730 MFP 05473007 Hard-Disk Initialization 1. Turn printer on. 2. When the memory count appears, press the right-han d side of the Start button until all three LEDs are lit. Release the Start button. 3. Press 5 one time. INITIALIZE DISK appears. 4. Press 6 Language, Cold Reset, LAN enable / disable, New Document Feeder Kit, New Maintenance Kit 1. Turn printer on and immediately hold down 6 when backlight illuminates 2. Hold down 6 until all 3 LED lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll. 5. Press 6 to select the option you want. NVRAM initialization 1. Turn printer on. 2. When display shows memory count, press and hold 9 until all 3 lights on panel a re lit. 3. Press 3 one time, and then press Start. 4. Press 3 two times until NVRAM INIT appears on the control panel display. 5. Press 6 one time. Restore Factory Settings Touch ADMINISTRATION, scroll down to RESETS RESTORE FACTORY SETTINGS. This item restores all control panel settings to the original factory settings. Control-Panel Boot Sequence Calibration 1. Hold down the C and # buttons and turn the power on. 2. Release the C and # buttons when a small square appears in the upper-left portion of the control panel display.3. Use a small pointed device (for example, the tip of a pen) to touch the small square. A second small square will appear in the lower-right portion of the control-panel display. NOTE The first square does not disappear. Take care to not touch it a second time or the calibration procedure will fail. 4. Touch the small square in the lower-right portion of the control-panel display. When you do, the touch screen alignment is complete and the device returns to power-on initialization. CLJ CP5225 Secondary Service Menu 1. When product is in Ready state, press OK to open menus. 2. Simultaneously press and OK button. This opens the secondary service menu. Press & ► to navigate through the menu. Cold Reset Not supported for this product. The equivalent function is RESTORE DEFAULTS from service menu . NVRAM initialization 1. Turn product off. 2. Simultaneously press ► and X. Keep both buttons depressed while turning printer on. 3. When PERMANENT STORAGE INIT. displays, release both buttons. 4. Printer will return to Ready state when NVRAM initialization is complete. Super NVRAM initialization 1. Turn product off. 2. Simultaneously press and X. Keep both buttons depressed while turning printer on. 3. When PERMANENT STORAGE INIT. displays, release both buttons. 4. When Super NVRAM initialization is complete, language will need to be selected, then printer will restart.
QRS LaserJet Printers 05-07-2014.docx Printer Quick Reference Sheet Page 7 LJ CP5525 Attention! The LJ CP5525 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS . Service Mode Pin 11552010 Access PreBoot Menu 1. Turn on. 2. Press Stop × when Ready, Data, and Attention LEDs are solid. 3. Use down arrow ▼to scroll menu options. 4. Press OK to select item. Cold Reset 1. In the PreBoot menu, use down arrow ▼ select Administrator by highlighting then press OK . 2. Use ▼ Select Startup Options. 3. Select Cold Reset. 4. Press the Back button twice to highlight Continue, then press OK button. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. CLJ CP6015 Service Mode Pin 03601508 Hard-Disk Initialization 1. Turn the printer on. 2. As the printer performs its power-on sequence, press and hold the Menu button until all three blights on the control panel are lit. 3. Press . The message INITIALIZE DISK displays on the control panel. 4. Press Language, Cold Reset, LAN enable / disable, New Maintenance Kit 1. Turn printer on and immediately hold down 6 when backlight illuminates 2. Hold down 6 until all 3 LED lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll. 4. Press 6 to select the option you want. NVRAM initialization 1. Turn printer on. 2. When display shows memory count, press and hold until all three lights on the control panel are lit. 3. Press . 4. Press Menu. The message SKIP DISK LOAD displays. 5. Press until NVRAM INIT is highlighted. 6. Press . CLJ CM6030 / CM6040 Service Mode Pin CM6030 06603008 CM6040 04604008 Hard-Disk Initialization 1. Turn the printer on. 2. When the display shows the memory count,, press and hold the START key until all three lights on the control panel are lit. 3. Press 5 key. The message INITIALIZE DISK displays on the control panel. 4. Press 6. Language, Cold Reset, LAN enable / disable, New Document Feeder Kit, New Maintenance Kit 1. Turn printer on and immediately hold down 6 when backlight illuminates 2. Hold down 6 until all 3 LED lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll. 4. Press 6 to select the option you want. NVRAM initialization 1. Turn printer on. 2. When display shows memory count, press and hold 9 until all 3 lights on panel are lit. 3. Press 3 one time, and then press and release Start. 4. Press 6 one time.
CLJ 8500 / 8550 Service Mode From Ready State. Press Menu until Service Menu appears Then press Item – and Value – Simultaneously. Then Press Menu Hard-Disk Initialization 1. Press MENU until CONFIGURATION MENU appears on the display. 2. Press ITEM until INITIALIZE DISK appears. 3. Press SELECT. Cold Reset Hold down GO while turning the printer on. Release GO after COLD RESET appears. CLJ 9500 Service Mode Pin 04950003 Hard-Disk Initialization 1. Turn on Printer. 2. Press & hold PAUSE/RESUME during the memory count. 3. Hold PAUSE/RESUME until all 3 error lights are on steady. 4. Press until INITIALIZE DISKS appears 5. Press . The printer will initialize the hard disk and continue its power-on sequence. Cold Reset 1. Turn printer on. 2. Press and hold during the memory count. 3. Continue to hold unitl all 3 control-panel lights illuminate steadily, then release . 4. When SELECT LANGUAGE appears press . 5. COLD RESET appears . 6. Press . NVRAM initialization 1. Turn printer on. 2. Press and hold during the memory count. Continue to hold unitl all 3 control-panel lights illuminate steadily. 3. Press . 4. Press PAUSE/RESUME. The display should show SKIP DISK LOAD. 5. Press until NVRAM INIT is highlighted. 6. Press . The printer will initialize NVRAM and then continue its power on sequence. Skip Disk 1. Turn printer on. 2. Press and hold during the memory count. Continue to hold unitl all 3 control-panel lights illuminate steadily. 3. Press . 4. Press PAUSE/RESUME. The display should show SKIP DISK LOAD 5. Press . Skip Calibration 1. Turn printer on. 2. Press and hold during the memory count. 3. Press . then Press PAUSE/RESUME. 4. Scroll to display should show SKIP CALIBRATION 5. Press .
Warning!! Some Preboot menu items should not be performed without a complete understanding of their behaviors. Please see cautions at the end of the QRS.
CLJ 9500 MFP Service Mode Pin 11950004 Hard-Disk Initialization 1. Turn on Printer. 2. Press & hold START during the memory count. 3. Hold START until all 3 error lights are on steady. 4. Press 5 until INITIALIZE DISKS appears. 5. Press 6. Cold Reset 1. Turn printer on. 2. Press and hold 6 during the memory count. 3. Continue to hold 6 until all 3 control panel lights illuminate steadily, then release 6. 4. When SELECT LANGUAGE appears press 9. 5. COLD RESET appears . 6. Press 6. NVRAM initialization 1. Turn printer on. 2. Press and hold 9 during the memory count. Continue to hold 9 until all 3 control panel lights illuminate steadily. 3. Press 3. 4. Press START. The display should show SKIP DISK LOAD. 5. Press 3 until NVRAM INIT is highlighted. 6. Press 6. Skip Disk 1. Turn printer on. 2. Press and hold 9 during the memory count. Continue to hold 9 until all 3 control panel lights illuminate steadily. 3. Press 3. 4. Press START. The display should show SKIP DISK LOAD 5. Press 6. Skip Calibration 1. Turn printer on. 2. Press and hold 9 during the memory count. 3. Press 3. then Press START. 4. Scroll to display should show SKIP CALIBRATION 5. Press 6. LJ P3015 Service Mode pin 07301509 Cold Reset 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. SELECT LANGUAGE appears, press or until COLD RESET appears. 4. Press . NVRAM Initialization 1. Turn printer off. 2. Remove all accessories. 3. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 4. Press MENU, display should read SKIP DISK LOAD. 5. Press until NVRAM Init is highlighted 6. Press . Hard-Disk Initialization 1. Turn printer on. 2. When printer begins memory count, hold down MENU until all 3 LEDs flash then remain on. 3. Press - INITIALIZE DISK appears. 4. Press . Skip Disk-load 1. Turn printer on. 2. When printer begins memory count, hold down until all 3 LEDs flash then remain on. 3. Press then MENU. 4. Press or until SKIP DISK LOAD appears. 5. Press .
M525 Attention! The M525 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 05052512 PreBoot Menu 1. Turn on. 2. The hp logo displays on the product control panel. When a “1/8” with an underscore displays below the HP logo, touch the logo to open the Preboot Menu.. 3. Use the arrow buttons on the touchscreen to navigate the Preboot menu. 4. Touch the OK button to select a menu item. Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the back arrow button twice to return to main menu. Continue will be highlighted. Hit OK to restart and execute the Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. M551 Attention! M500 Series uses new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Ex: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 09055111 Restore Factory Set Defaults 1.Press Home button. 2. Open Menus: Administration, General Settings, Resore Factory Settings. 3. Press to select the Reset item then OK. Cold Reset from Preboot Menu 1. Turn On. 2. Press × when Ready,Data,& Attention LEDs are solid. 3. Press to select Administrator , OK. 4. Press Startup Options, OK. 5. Press Cold Reset, OK . 6. Press back arrow twice to select continue, OK. M575 Attention! The M575 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin 05057512 PreBoot Menu 1. Turn on. 2. The hp logo displays on the product control panel. When a “1/8” with an underscore displays below the HP logo, touch the logo to open the Preboot Menu.. 3. Use the arrow buttons on the touchscreen to navigate the Preboot menu. 4. Touch the OK button to select a menu item. Cold Reset . From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the back arrow button twice to return to main menu. Continue will be highlighted. Hit OK to restart and execute the Cold Reset.
QRS LaserJet Printers 05-07-2014.docx M775
M750
Attention! The M775 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS.
Attention! The M750 uses a new operating firmware and changes functionality of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS.
Service Mode Pin
Service Mode Pin
11077512
11075013
Access PreBoot Menu
Restore Factory-Set Defaults
1. Turn the product on. 2. The HP logo displays on the product control panel. When a "1/8" with an underscore displays below the HP logo, touch the logo to open the Preboot menu. 3. Use the arrow buttons on the touchscreen to navigate the Preboot menu. 4. Touch the OK button to select a menu item.
1.Press Home button. 2. Open Menus: Administration, General Settings, Resore Factory Settings. 3. Press to select the Reset item then OK. Access PreBoot Menu 1. Turn the product on 2. Press the Stop button when the Ready, Data, and Attention LEDs are illuminated solid. 3. Use the Down arrow button to navigate the Preboot menu options. 4. Press the OK button to select a menu item.
Cold Reset
1) Clean Disk (Format Disk), This feature does not perform the same functions as a Disk initialization on Non-FutureSmart products. This feature will completely disable the printer and will require firmware to be reloaded through the Pre Boot menu to recover the device. Do not use this feature unless instructed by the Product Division.
Cold Reset
1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the Home button to return to the Main Menu. Continue will be highlighted. Hit OK to restart and execute the Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality. M855/M880 Attention! The M855 and M880 uses a new operating firmware changes functionality and of options dramatically. Please use with knowledge of menu item. Example: Clean Disk IS NOT the same as Disk Initialization. It will disable the printer! Please see Caution at the end of QRS. Service Mode Pin M855 M880
Caution
11085513 11088013
1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the Home button to return to the Main Menu. Continue will be highlighted. Touch OK to restart and execute the Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality.
2) Partial Clean. This feature will remove all customers setting and configurations and will delete the firmware from the active partition of the hard drive. This should only be used for reasons documented in the product specific service manual.
Printer Quick Reference Sheet Version Date 05/07/2014 (edited by Tech Mktg )
Restore Factory-Set Defaults
1.Press Home button. 2. Open Menus: Administration, General Settings, Resore Factory Settings. 3. Pressto select the Reset item then OK. Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on the product control panel. When a "1/8" with an underscore displays below the HP logo, touch the logo to open the Preboot menu. 3. Use the arrow buttons on the touchscreen to navigate the Preboot menu. 4. Touch the OK button to select a menu item. Cold Reset 1. From the PreBoot Menu, select Administrator. 2. Select Startup Options. 3. Select Cold Reset. 4. Touch the Home button to return to the Main Menu. Continue will be highlighted. Touch OK to restart and execute the Cold Reset. NOTE: NVRAM Initialization not supported. Replaced with Restore Factory Settings functionality.
SAW Link : http://sawpro.atlanta.hp.com/km/saw/vie w.do?docId=emr_nac01111902&hsid=53683453&sz=513449
