canon Network Multi-PDL Printer Kit A1

Network Multi-PDL Printer kit-A1

REVISION 0

SEPT. 2000

FY8-13GJ-000

COPYRIGHT© 2000 CANON INC. 200CANON NW Multi-PDL P. kit-A1 REV .0 SEPT. 2000 PRINTE D IN USA

Application This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies.

Copyright This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

COPYRIGHT © 2000 CANON INC. Printed in USA

Caution Use of this manual should be strictly supervised to avoid disclosure of confidential information.

COPYRIGHT © 2000 CANON INC. 200CANON NW Multi-PDL P.kit-A1 REV.0 SEPT . 2000 PRINTEDIN USA

CONTENTS

Contents CHAPTER 1 GENERAL DESCRIPTION 1. Outline of the Product ...................... 1-1 2. System Configuration ...................... 1-2 3. Features ............................................ 1-3

5. Operation .......................................... 1-5 5.1 Outline ....................................... 1-5 5.2 Settings...... ................................. 1-5

4. Specifications ................................... 1-4

5.3

Test Printing ............................... 1-6

CHAPTER 2 OPERATIONS 1. Construction ..................................... 2-1 1.1 Outline ....................................... 2-1 1.2 Division of Work Between Main Controller PCB and the RIP1 PCB ................................................... 2-1 2. Basic Operation ................................ 2-2 2.1 Start-Up Sequence (host machine) ................................................... 2-2 2.1.1 Outline ................................. 2-2 2.2 Printing ...................................... 2-5 2.2.1 Processing by the PC ........... 2-5 2.2.2 Processing by the Printer ..... 2-6 2.3 Transferring Print Data .............. 2-7

2.3.1

Connecting the Parallel Port ............................................. 2-7 2.3.2 Connecting to the Network .. 2-8 2.4 Processing Print Jobs ............... 2-16 2.4.1 Image Data Output Block .. 2-16 2.4.2 Processing by the Host Machine ........................................... 2-16 2.5 New Functions ......................... 2-17 2.5.1 Secured Printing ................ 2-17 2.5.2 Bulletin Board ................... 2-17 2.5.3 Port 9100 printing.... .......... 2-18 2.5.4 ID Management by Group .. 2-18 2.5.5 IPP ..................................... 2-19

CHAPTER 3 USER SOFTWARE 1. Outline .............................................. 3-1 2. Printer Drivers .................................. 3-2 3. Utilities ............................................. 3-3

3.1 3.2

NetSpot ...................................... 3-3 JBIG Viewer ............................... 3-3

CHAPTER 4 INSTALLATION 1. Outline .............................................. 4-1 2. Points to Note for Installation .......... 4-2 2.1 Installation Procedure ................ 4-2 2.2 User Software CD-ROM ............ 4-2 3. Installation Procedure ...................... 4-3 3.1 Checking th e Attachments ......... 4-3

3.2 Installation ................................. 4-4 4. Connecting to the Network .............. 4-6 5. Checking the Co nnection ................. 4-7 5.1 Using PING ............................... 4-7 5.2 Making a Check Using a Remote Host Address .............................. 4-7

COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON NW Mul ti-PDL P. kit-A1 REV .0 SEPT. 2000PRINTEDNI USA

1

CONTENTS

6. Troubleshooting ............................... 4-8 6.1 Checking the Connection of the Network Cable ........................... 4-8

6.2 6.3

Making a Check with a Loop-Back Address ...................................... 4-8 Making a Check Using a Local Host Address .............................. 4-8

CHAPTER 5 TROUBLESHOOTING 1. Outline of Troubleshooting .............. 5-1 1.1 Checking the Host Machine.... ... 5-1 1.2 Checking the Connections ......... 5-1 1.3 Checking the Hardware ............. 5-1 2. Basic Procedure for Checking Network Connections ...................................... 5-2 2.1 Basic Procedure for Checking the Network in a TCP/IP Environment ................................................... 5-2 2.1.1 Using PING ......................... 5-2 2.1.2 Making a Check Using a Remote Host Address .......... 5-2 2.2 Troubleshooting ......................... 5-3 2.2.1 Checking the Connection of the Network Cable ..................... 5-3 2.2.2 Making a Check Using a LoopBack Address ....................... 5-3 2.2.3 Checking the Ethernet Driver Settings ................................ 5-3 2.2.4 Making a Check Using a Local Host Address ........................ 5-4 3. Troubleshooting by Error Code ....... 5-5 3.1 E676/E677 ................................. 5-5 3.2 E740 ........................................... 5-6 4. DISASSEMBLY/ASSEMBLY ........ 5-7 4.1 Points to Note in General ........... 5-7 4.2 Remove the Network PCB ......... 5-7 4.3 Removing the RIP1 PCB ........... 5-8 5. Upgrading ....................................... 5-11 5.1 Outline ..................................... 5-11

2

5.1.1 Download Mode ................ 5-11 5.1.2 Before the Work ................. 5-12 5.2 Managing Data ......................... 5-13 5.3 Downloading System and Remote UI ............................................. 5-16 5.3.1 Making Co nnections .......... 5-16 5.3.2 Starting Downloading ........ 5-16 5.3.3 After the Work ................... 5-21 5.4 Preparing the BOOT ROM ...... 5-22 5.4.1 Before the Work ................. 5-22 5.4.2 Making Connections .......... 5-22 5.4.3 Preparing the BOOTM ROM ........................................... 5-23 5.4.4 After the Work ................... 5-27 5.5 Formatting the HDD ................ 5-28 5.5.1 Making Co nnections .......... 5-28 5.5.2 Formatting ......................... 5-28 5.5.3 Points to Note on Formatting the HDD ............................. 5-34 6. Backing Up th e Data ...................... 5-35 6.1 Outline ..................................... 5-35 6.1.2 Before the Work ................. 5-35 6.2 Backing Up Data ...................... 5-36 6.2.1 Before the Work ................. 5-36 6.2.2 Making Connections .......... 5-36 6.2.3 Backing Up the Data ......... 5-37 6.2.4 Downloading the Backup Data ........................................... 5-42 6.2.5 Managing the Backup Data ........................................... 5-47

COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA

CHAPTER 1 GENERAL DESCRIPTION

COPYRIGHT © 2000 CANONNC. I2000 2000 2000 2000 CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA


1. Outline of the Product The Kit is designed for installation inside an iR5000/iR6000, enabling the host machine to function as a printer. The Kit comes standard with an Ethernet interface for connection to a PC, and it does not require any additional kit for connection to a network. It supports 100Base-TX as well as widely used 10Base-T. The network protocols it supports include TCP/IP, IPX/SPX, and AppleTalk, and it is capable of receiving and executing print jobs that use these protocols, thus supporting the presence of different protocols on the same network. The installation of the Kit enables the use of the parallel port (IEEE1284, i.e., biCentronics) of the host machine as a printer interface, supporting such page description languages as PCL5e, PCL6, and PostScript 3. It also comes with 80 PCL fonts and 136 PostScript fonts as standard.

IEEE 1284 (Bicentronics)

Ethernet (10Base/100Base-TX) AppleTalk

TCP/IP

IPX/SPX

F01-100-01

1-1



2. System Configuration The installation of the Kit inside its host machine enables the host machine to function as a printer.

Network PCB

Relay PCB RIP1 PCB

F01-200-01

1-2

COPYRIGHT © 2000CANON INC. 2000 2000 2000 2000 CANON NWMulti-PDL P. kit-A1 REV. 0 S EPT. 2000 PRINTED IN USA


3. Features 

High-Volume High-Speed Printing The newly developed engine is capable of turning out 50 (iR5000)/60 (iR6000) prints per minute, fully meeting the needs of offices requiring high-volume, high-speed printing. •

High Resolution at 2400 (equivalent) x 600 dpi The Kit enables its host machine to print at 2400 (equivalent) x 600 dpi.

•

Variety of Page Description Languages (PCL5e, PCL6, PostScript 3) The Kit comes standard with a PCL5e, PCL6, and PostScript3.

•

Canon Windows 95/98 LPR Port Utility The Kit provides an LPR port utility for Windows 95/98, thus enabling its host machine to be used as a network printer in a Windows 95/98 network environment. •

Port 9100/IPP Printing In addition to LPR printing, the Kit supports 9100 and IPP printing, supported by Windows 2000 and later. •

Secured Printing The Kit allows setting a password to each print job by way of providing a confidential printing function. •

Remote UI The use of the Kit enables access to the host machine by the Web browser of a PC over the network, as when checking the state of the host machine or when making various settings.

1-3



4. Specifications Interface

Parallel (on host machine)

Type-B,Compatible/Nibble/

(IEE1284)

ECP

Ethernet RJ45 (auto identification of transfer speed) Printer resolution

(10/100BaseT) 2400 (equivalent) x 600 dpi

Page description language Protocols Application programs

LIPS IV TCP/IP, IPX/SPX, AppleTalk Bindery Pserver, NDS Pserver, LPD, PAP, Port9100, IPP

Operating systems

Windows 2000/NT4.0/98/95, Mac OS (8.5/8.6 or later)

Fonts

80 PCL fonts, 136 PS fonts (built-in)

User software

Drivers Utilities

Paper handling

Postscript3, PCL5e, PCL6 NetSpot JBIG viewer Side paper deck Finisher

New functions

Secured printing Remote UI Port 9100 printing IPP printing

T01-400-01

1-4



5. Operation 5.1 Outline You can check the progress of a print job by selecting the system status indicator found in the right bottom of the screen and then selecting the print tag on the pop-up screen. The network settings and various print settings are made in user mode.

5.2 ettingsettings s TheS network and the print settings are made in user mode; see the following for how each setting item is positioned. For details of settings, refer to the following documentation: for network-related information, see the Network Guide; for printer-related information, see the PS/PCL Reference Guide.

User mode

Printer settings

System settings

Settings

Copies 2-sided Printing Paper Feed Print Quality Layout Auto Continue Job Securing Time Time Out Finisher Booklet Transparency Interleaving Personality Autoselect Initialize PCL/PS

Utilities

PCL/PS Restert Printer

network settings

TCP/IP settings NetWare settings AppleTalk settings Ethernet driver settings

1-5



5.3 Test Printing The Kit is equipped with a function to generate test prints which may be used to check opertions or to keep a record of settings information. • User Data List This test print shows settings information related to networks (e.g., IP address). • Status Print This test print shows settings information related to printers (e.g., the number of prints made by the host machines). •

Font List This test print shows a list of fonts stored in the HDD.

1-6


CHAPTER 2 OPERATIONS

COPYRIGHT © 2000CANON INC. 2000 2000 2000 2000 CANON NW Multi-PDL .Pkit-A1 REV. 0 S EPT. 2000 PRINTED IN USA


1. Construction 1.1 Outline The Kit consists of the following three PCBs: Network PCB Used to connect the host machine to a network. • RIP1 PCB 

toPCB accelerate RIP processing executed by the main controller PCB. • Used Relay Used to relay signals between the host machine and the LIPS PCB and the power to the LIPS PCB.

1.2 Division ofWork Between Main Controller PCB and the RIP1 PCB The functions used at time of PDL printing are divided between the main controller PCB and the RIP1 PCB as follows:

Main controller PCB

RIP1 PCB

• Receiving jobs from the network PCB or the parallel interface • PDL identification Identifies an incoming print job as being in PCL or in PostScript, and selects the appropriate interpreter to use. • RIP Processing

• RIP Processing

Develops PDL data into image data using the interpreter selected at time of PDL identifica-

Receives part of PDL data from the main controller PCB, and executes RIP processing (par-

tion.

allel processing) side by side with the main

• Smoothing/Thickening

controller PCB.

2-1



2. Basic Operation 2.1 Start-Up Sequence (host machine) 2.1.1 Outline The system program used to control the host machine is stored on the hard disk drive. The CPU on the system controller PCB calls the system program from the hard disk drive to the main memory fitted to the DIMM socket of the system controller PCB for use. This is why it takes a while before the control panel becomes ready after the control panel power software switch of the host machine is turned on, during which time the following screen appears in the control panel. The progress of the start-up sequence is indicated by the progress bar on the screen.

Wait…

Progressive bar

F02-201-01

2-2



When the control panel power soft switch is turned on, the CPU on the system controller PCB executes the self diagnosis program stored in the ROM. The self-diagnosis program checks the condition of the main memory and the hard disk drive, and any presence of a fault is indicated by means of an error code in the control panel.

Main memory (DIMM) System area

Image data area

CPU

Hard disk drive

Selfdiagnosis program

Boot program

BOOT ROM Main controller PCB Access to the program at time of execution

F02-201-02

2-3



When the self-diagnosis program ends normally, the boot program stored in the ROM starts up, reading the system program from the hard disk to write it in the system area of the SRAM. When writing is done, the system program in the main memory starts up to initialize each part, at the end of which the control panel shows the Control screen and the Start key changes from red to green, indicating that the host machine is ready to accept a job. The system program of the host machine consists of multiple modules, and those needed for particular processing are called into the system area of the main memory for use.

Main memory (DIMM) System area

Image data are

CPU

Hard disk drive

Selfdiagnostic program

Boot program ROM

Main controller PCB Access to the program at time of execution Flow of the system program

F02-201-03

2-4



2.2 Printing 2.2.1 Processing by the PC When the user sends a print command to the application program, the application program in turn sends image data to the printer driver with the help of the operating system. In response, the printer driver translates the image data and the printer settings information into PCL/PostScript commands (page description language). Thereafter, the print job is sent to the host machine through the network port. The printer driver for the PS/PCL is contained in the User Software CD-ROM that comes with the Kit. Application program PCL/PostScript data generation

Operating system Printer driver PCL/ Post script

Print job

Settings information

Parallel port driver

To the parallel port

Network driver

To the network

Printer properties

Image data Print job (in PCL/PostScript) Settings information

F02-202-01

2-5



2.2.2 Processing by the Printer A print job coming from the parallel interface of the main controller PCB or the network PCB is first checked by the main controller PCB to find out if it is in PCL or in PostScript (PDL identification). Then, the print job is sent to the RIP processing block for RIP processing by the main controller PCB and the RIP1 PCB operating simultaneously for conversion from PDL data into image data. After smoothing and thickening processes on the main controller PCB, the print job is once stored on the hard disk drive. The system controller PCB reads the image data stored on the hard disk drive, and transfers it to the DC controller PCB; the data is then used for laser exposure, development, transfer, and fixing for the generation of a print.

Print job

HDD

Network PCB PDL

RIP

Smoothing/

identification

processing

thickening

Parallel interface

Print job

D C C o n tr o le r P C B

RIP1 PCB

F02-202-02

2-6



2.3 Transferring Print Data 2.3.1 Connecting the Parallel Port The installation of the Kit enables the parallel port of an iR5000/6000 to function as a printer interface. The parallel port is designed to the IEEE1284 standards (commonly known as biCentronics), and it supports the following operation modes: compatible mode (supporting the existing Centronics interfaces), nibble mode (transmitting data from the printer to the PC in 4-bit units), and ECP (Enhanced Capability Port; supporting 8-bit bi-directional communication at high speed).

Host machine PC

Parallel port

Centronics cable (IEEE1284 compliant)

Parallel port (printer port)

F02-203-01

2-7



2.3.2 Connecting to the Network a. Outline The network PCB of the Kit comes with an RJ-45 connector for 10/100Base-T, serving an interface for Ethernet. The network PCB has a function to automatically switch between 10Base-T and 100BaseTX based on the result of detection (provided that [auto detect] is selected under [Ethernet driver] as part of network settings. If the auto detection mechanism fails to operate for a 10Base/100Base auto switch hub, ask the network administrator to select a fixed speed. RJ-45 connector

100Base-TX category 5 cable

Network PCB

10Base-T category 3 cable or category 5 cable

F02-203-02

2-8



b. AppleTalk For a Macintosh network environment, the Kit uses AppleTalk as its standard protocol. Depending on the type of network, AppleTalk may be any of the following three: LocalTalk, EtherTalk, and TokenTalk, and the board supports EtherTalk. The print service of AppleTalk uses PAP (Printer Access Protocol), and enabling AppleTalk for the board automatically enables its PAP service. The Board supports EtherTalk Phase II, allowing the selection of the zone to which the Board belongs if the network is set up with AppleTalk zones. When printing in AppleTalk, each machine is allowed to directly send a print job to the printer.

Reference: Enabling the Use of AppleTalk User Mode>System Management Settings>AppleTalk Setting Use AppleTalk: ON (required)

Ethernet Protocol: AppleTalk (EtherTalk Phase II) Print service: PAP

F02-203-03

2-9



c. TCP/IP For an Ethernet, intranet, or UNIX network, TCP/IP is used as the network protocol. The protocol is also used commonly for Windows NT networks. The Kit supports LPD (Line Printer Daemon), which is the standard print service for TCP/IP. • Using TCP/IP,

Windows95 LPD utility installed

Printing by LPD WindowsNT

UNIX

Print service: LPD

F02-203-04

2-10



•

Using TCP/IP To use TCP/IP, you must set the IP address of the Kit and the subnet mask of the network to which the board is connected. An IP address may be set either automatically or manually, and the Board supports the following three protocols for automatic acquisition of IP addresses: DHCP (Dynamic Host Configuration Protocol), BOOTP (BOOT Protocol), and RARP (Reverses Address Resolution Protocol). For this function to be available, there must be a DHCP server, BOOTP server, or RARP server on the network, each with correct settings. With the function, you can centrally control the IP addresses of the devices connected o the network. When [auto] is selected, the Kit will request the server for an IP address when the Kit turns on and logs onto the network; in response, the server sends the IP address assigned to the Kit. In addition to IP addresses, subnet masks may also be obtained automatically. (In the case of RARP, however, only IP addresses may be obtained, requiring manual operation for subnet masks.) An IP address or a subnet mask may manually be set from the printer control panel. If external users (belonging to a sub network different from the one to which the Kit is connected) are expected to use the Board, you must set up a gateway address.

2-11



Reference: Network Settings for the Use of TCP/IP System Management Settings>Network Settings> TCP/IP Setting

DHCP server

DHCP ON

BOOTP ON BOOTTP server RARP ON

RAPR server

Ethernet address Subnet mask Gateway address

To a different network Gateway (router)

Requests an IP address Provides an IP address

F02-203-05

2-12



•

Using LPD Service UNIX and Windows NT are equipped with an LPR port for the use of LPD services so that a work station can directly send print data to the printer board without routing it through a server. Windows NT comes with LPR, but you must install it from the control panel (i.e., it is not part of the basic software designed for automatic installation). Windows 95 is not equipped with an LPR port, requiring the use of a server equipped with an LPR port or the installation of Canon LPR Port Utility 95/98 that comes with the Kit for printing by taking advantage of LPD services. Windows NT

UNIX

Ethernet Protocol: TCP/IP Service: LPD

Windows 95/98 Canon LPR Port Utilities installed

Windows 95/98

Windows NT

F02-203-06

2-13



d.IPX A NetWare network form Novell uses IPX as its protocol for print jobs. The Kit supports two types of network architectures: the bindery mode used in NetWare 3.12 (including the bindery emulation mode of NetWare 4.X) and NDS (Novell Directory Service) used in NetWare 4.X. In the case of IPX, all print jobs are sent to the host machine by way of the print queue built on the print server (Novell file server); the host machine, on the other hand, checks the presence of a job in the print queue of the connected print server at specific time intervals. When it finds a print job, it requests the print server to transfer the print job so that it can start printing upon arrival. For IPX settings, see the Settings Management Guide that comes with the Kit. Keep in mind that NDS settings will overwrite the bindery mode settings. If the host machine is to be connected to an environment in which both network architectures are used, advise the user to make NDS settings first.

2-14



Network built in Bindery NetWare Client

NetWare File server (print server)

NetWare Client

Ethernet Protocol: IPX Service: PServer

NetWare Client

NetWare Client

NetWare File server (print sever)

Network Built in NDS

F02-203-07

2-15



2.4 Processing Print Jobs 2.4.1 Image Data Output Block When a print job has been processed by the Main Controller PCB and RIP1 PCB and the host machine becomes ready for printing, the CPU on the Main Controller PCB sends information needed for printing (e.g., source of paper), and instruct the host machine to start picking up paper.

2.4.2 Processing by the Host Machine The image data uses the image memory of the main controller PCB as a line buffer. After smoothing and thickening, the image data is once stored on the hard disk drive as in the case of normal copying operation; after adjustments are made for registration (main and sub scanning directions), the DC controller PCB starts to use the image data to generate images.

2-16



2.5 New Functions 2.5.1 Secured Printing In secured printing, the printer driver assigns a password to each print job and printing is held back until an input of the password is entered on the touch-panel display in the control panel of the host machine, thus ensuring the security of information. In secured printing, the print job is held in wait on the hard disk drive until its password is entered.

Memo

As many as 16 jobs are accepted for secured printing. If 16 jobs are held in wait without entering a password, the 17th job will not be accepted; it may, however, be printed as an ordinary print job. If the user forgets the password and the job remains in the queue, the job must be deleted by turning off and then on the power. At this time, all other jobs and the job log information will also be lost; be sure to consult with the network administrator before doing so.

2.5.2 Bulletin Board The network administrator can make use of the remote UI (or making appropriate settings in user mode) to indicate any message on the touch-panel display in the control panel of the host machine. Some of the messages that are exchanged in the form of e-mail messages or by means of groupware may be communicated between the PC of the administrator and the control panel of the host machine. The system administrator may select any strings of characters, and execute the function so that the touch-panel of the control panel will indicate the message. The touch-panel may be set so that the message may be a status area message (1 line) or a pop-up message (4 lines). The message is indicated on the Copier screen, Box screen, or Extension screen (in the case of the printer model, on the Extension screen only), and the message may be in any of the following three formats: Statusaremessage Pop-up message

23characters Indicated at all times Indicated in response to all-clear

23 characters x 4 lines 23 characters x 4 lines

T02-205-01

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2.5.3 Port 9100 printing Port 9100 printing is a print service the host machine supports for Windows 2000. Basically, it is identical to printing in LPD/LPR using TCP/IP, and it prints using TCP communication port numbers 9100, 9101, 9102, and 9103. Windows 2000

Ethernet Protocol: TCP/IP Service: Port 9100

F02-205-01

2.5.4 ID Management by Group Each group may be assigned a 7-digit group ID and its own ID number so that the host machine may be used only when these numbers are entered (ID management by group). This function can take care of as many as 1000 groups, and the print counts may be checked according to group. The settings needed for ID management by group may be set up from the touch-panel in the control panel of the host machine or by using the remote UI (user mode>system settings> group ID managed).

2-18



2.5.5 IPP IPP (Internet Print Protocol) is used for printing using a notation beginning with 'http' after selecting the URL of the printer in question (in the case of the host machine, its IP address). Windows 2000 comes with the IPP client function as standard; to use IPP with Windows 95/98, however, you need to install the IPP client function designed for Windows 95/98. Windows 2000/98/95

Ethernet Protocol: TCP/IP Service: IPP

F02-205-02

2-19


CHAPTER 3 USER SOFTWARE



1. Outline The Kit comes with the User Software CD-ROM, which contains printer drivers and utility programs. For how to install the printer drivers and the user software or for descriptions on functions and operations, see the PCL Driver Guide, PS Driver Guide, and Network Guide that come with the Kit.

3-1



2. Printer Drivers When a print command is executed from an application program, the printer driver starts to convert print images it receives from the application program into commands written in its page description language. In addition, it also converts settings made on the printer's Properties screen into commands, and send the result to the printer board. In general, a different operating system uses a different protocol for the transmission of image data, requiring a specific printer driver. The User Software CD-ROM of the Kit provides PCL5e, PCL6, and PostScript 3 printer drivers to support the following operating systems: Windows 95/98 Windows NT4.0 Windows 2000 Mac OS 8.3/8.6

3-2



3. Utilities 3.1 NetSpot NetSpot is a utility program used to manage printers on a TCP/IP or an IPX network, showing the state of printers and progress of print jobs on PC screens. A printer that supports NetSpot has a built-in database called an MIB (Management Information Base), and NetSpot installed to the PC of the system administrator accesses the database to obtain control information to make settings. A PC to which NetSpot has been and installed is capable of accessing all printers supporting NetSpot, thus enabling the system administrator to manage all printers connect to the network. The PC used by the system administrator must be able to sue TCP/IP or IPX.

3.2 JBIG Viewer JBIG Viewer is used to view images stored in the Boxes by means of the PC browser of a PC connected to the network.

3-3


CHAPTER 4 INSTALLATION



1. Outline The following is the flow of work used when installing the Board:

Installing the kit to the copying machine. Work by the service engineer Checking the operations in off-line mode.

Connecting to the network.

Setting up the network.

Checking the connection to the network.

Work by the user's system administrator

Work by the service engineer Setting up clients and Installing printer drivers.

Generating test prints from clients

F04-100-01 In the absence of the user's system administrator, the service engineer may at times be asked to take on the work of the system administrator at the user's request. It is important to be able to deal with the required work from "setting up the network" to "generating test prints from clients" by referring to the user documentation. Be sure also to offer the settings information to the user to avoid problems while the system is in use.

4-1



2. Points to Note for Installation 2.1 Installation Procedure For instructions to follow when installing the Board, see the Installation Procedure that comes with the board. (For an outline, see 3. "Installation Procedure.")

2.2 User Software CD-ROM The User Software CD-ROM contains the following pieces of software: PS/PCL printer drivers Utilities The User Software CD-ROM is prepared in a hybrid format, a single disk containing software for both Windows and Macintosh operating systems. You must use a Macintosh machine to access the Macintosh software. You will find the Windows print drivers inside the Prntdrvr folder, which contains separate folders for different printer drivers. You must agree to the terms of the contract to use the user software. A document indicating the terms comes with the Media Pack. Tell the user to refer to the document for details. Be sure also to tell the user that opening the User Software CD-ROM indicates his/her consent to the terms of the agreement.  •

4-2



3. Installation Procedure Go through the instructions that follow when installing the Kit to its host machine:

3.1 Checking the Attachments

[2]

[1] [4]

[3]

F04-301-01 [1] Relay PCB .................... 1 [2] Network PCB ............... 1 [3] RIP1 PCB ..................... 1 [4] Screw (M4x8) .............. 4

4-3



3.2 Installation 1) 2) 3) 4)

Blanking plate 1

Turn off the main power switch. Remove the rear upper cover. Remove the main controller cover. Remove the two screws, and detach the blank plate 1 and the blank plate 2.

Screws

Screws

Blanking plate 2

F04-302-01 Connector

5) Insert the network PCB into the slot, and secure it in place with the 2 screws for fixing the blank plate 1 in place. Check to make sure that the connector has securely been connected.

Screw

Screw

Network PCB

F04-302-02 4-4



6) Insert the RIP1 PCB into the relay PCB; in turn, insert the relay PCB into the main controller. During the work, try to hold the relay PCB by its frame as much as possible.

Riser PCB

Screws Screws

RIP1 PCB

F04-302-03 7) Connect the power cable to the relay PCB. 8) Mount the main controller cover.

Connector

Cable

9) Mount the rear upper cover.

F04-302-04

4-5



4. Connecting to the Network 1) Turn off the host machine. 2) Connect the network cable to the host mahine, and turn on the power. 3) Tell the user’s system administrator that the installation work is over, and ask him/her to set up the network.

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5. Checking the Connection If the user's network is a CP/IP environment, check to make sure that the network PCB has correctly been installed and the network has correctly been set up using the PING function. (You need not perform this if the user's network is an IPX/SPX or AppleTalk environment.)

5.1Select UsiPING ng PinIN G mode: 1) service Copier>Test>NETWORK>PING. 2) Enter the IP address form the keypad on the control panel, and press [OK]. 3) Press [START]. 4) See that 'OK' has appeared to indicate that the PING operation was successful. (Failure is indicated by 'NO'.)

< 1/ 1 >

PING

0 .

0 .

< RE AD Y > 0 .

0

IP address input Result (OK or NG)

PREV

NEXT

+/-

OK

F04-501-01

5.2 Making a Check Using a Remote Host Address You can find out whether the connection to the network is correct or not by executing PING using a remote host address. (The remote host address is the IP address of a PC terminal which is operating on the TCP/IP network to which the host machine is connected.) 1) 2) 3) 4) 5)

Inform the system administrator that you are going to check the network using PING. Obtain a remote host address from the system administrator. Enter the remote host address to PING. See that 'OK' has appeared, indicating that the connection to the network is correct. If 'NO' has appeared to indicate that the connection is not successful, go through the troubleshooting work that follows:

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6. Troubleshooting If the connection to the network is not correct, you may suspect the following causes; perform the steps given under 5.1 and later to correct the problem: 1. The connection between the network and the Network PCB is not correct. 2. The TCP/IP settings are not correct. 3. The Network PCB or a PCB is not correctly mounted. 4. The user's network is not faulty.

6.1 Checking the Connection of the Network Cable Check to make sure that the network cable is correctly connected to the Network PCB. 1) If the connection is correct, go to 6.2. 2) If the connection is not correct, make a check once again using a remote host address.

6.2 Making a Check with a Loop-Back Address A loop-back address is returned before reaching the Network PCB, enabling you to check the TCP/IP settings by executing PING using the address. 1) Enter the loop-back address (127.0.0.1) for PING. 2) If 'NG' has appeared, check the TCP/IP settings once again, and execute PING once again. 3) If 'OK' is indicated, go to 6.3.

6.3 Making a Check Using a Local Host Address A local host address in question is the IP address of the host machine, and it will be returned after reaching the Network PCB when you execute PING using the address, enabling you to check the Network PCB. 1) Enter the IP address of the host machine to PING. 2) If 'NG' has appeared, perform the following, and execute PING once again: a. If the IP address is faulty, check the IP address by contacting the system administrator. b. If the Network PCB is not correctly connected, check the connector of the Network PCB. c. If the Network PCB is faulty, replace the Network PCB. 3) If 'OK' has appeared, suspect a problem on the user's network; contact the user's system administrator for appropriate action.

4-8


CHAPTER 5 TROUBLESHOOTING



1. Outline ofTroubleshooting Start troubleshooting work by checking the simplest causes first (e.g., wrong settings, loose connectors), moving on to causes that call for complicated solutions. Go through the following for an idea of how you may troubleshoot the system:

1.1 Checking the Host Machine Before by starting to troubleshoot check to make sure that the host machine operates normally generating copies andthe testKit, prints. If the host machine fails to operate normally, troubleshoot it by referring to its Service Manual.

1.2 Checking the Connections Before starting full-scale troubleshooting work, check the connections for loose or missing connectors of cables and the print PCB. Each symptom calls for a check on a particular point, which is likely to be any of the following:  Network cable • Connector between RIP1 PCB and relay PCB • Connector between relay PCB and main controller PCB • Parallel port connector

1.3 Checking the Hardware

Turn off and then on the host machine to make sure that it starts up normally; then, generate test prints. If the machine fails to generate test prints, suspect a fault in its hardware: see 2. "Basic Procedure for Checking Network Connections," 3. "Troubleshooting by Error Code," and 4. "Disassembly/Assembly."

5-1



2. Basic Procedure for Checking Network Connections 2.1 Basic Procedure for Checking the Network in a TCP/IP Environment If the user's network is in a TCP/IP environment, check to see that the network PCB is correctly mounted and the network is correctly set up using PING in service mode.

2.1.1 Using PING 1) 2) 3) 4)

Select PING in service mode: Copier>Test>Network>PING. Enter the IP address using the keypad on the control panel, and press [OK]. Press [START]. See that 'OK' has appeared to indicate that PING has been successful. ('NG' indicates the failure of PING.)

2.1.2 Making a Check Using a Remote Host Address By executing PING using a remote address, you can find out whether the connection to the network is correct or not. 1) Inform the user's system administrator that you are going to check the connection to the network using PING. 2) Obtain the remote host address from the system administrator. 3) Start service mode, and enter the remote host address you obtained in step 2) to 'PING'. 4) See that 'OK' has appeared to indicate that the connection to the network is correct. 5) If 'NG' has appeared to indicate that the connection to the network is not correct, perform the following troubleshooting work:

5-2



2.2 Troubleshooting If the connection to the network is not correct, you can suspect any of the following causes; go to 2.2.1 for appropriate action: 1. The connection between the network and the Network PCB is faulty. 2. The TCP/IP settings are wrong. 3. The auto identification mechanism for the Ethernet driver is faulty. 4. The Network PCB or any of the PCBs is not mounted correctly. 5. The user network is faulty.

2.2.1 Checking the Connection of the Network Cable Check to find out whether the network cable is connected correctly to the Network PCB. 1) If the connection is correct, go to 3.2 2) If the connection is wrong, make the needed corrections, and make a check using a remote host address.

2.2.2 Making a Check Using a Loop-Back Address A loop-back address is returned before it reaches the Network PCB; for this reason, you can find out whether the TCP/IP settings are correct or not by execution PING with the address. 1) Start service mode, and enter the loop-back address (127.0.0.1): Copier>Test>Network>PING. 2) If 'NG' has appeared, check the TCP/IP settings once again, and execute PING. 3) If 'OK" has appeared, go to 2.2.3.

2.2.3 Checking the Ethernet Driver Settings Some network environments prevent the Ethernet driver auto identification mechanism of the host machine from operating normally. In such a case, make the Ethernet driver settings manually. 1) Find out the type of communication and the type of Ethernet from the system administrator. 2) Make the following selections in user mode: System Management Settings>Network Settings>Ethernet Driver Setting. Then, change the setting to 'no', and set it to the type of communication and type of Ethernet you found out in step 1). 3) Turn off and then on the power. 4) Make a check once again using the remote host address. 5) See that 'OK' has appeared. 6) If 'NG' has appeared, go to 2.2.4.

5-3



2.2.4 Making a Check Using a Local Host Address A local host address is an IP address, and executing PING using the address causes it to be retuned only after it has reached the Network PCB, enabling you to find out whether the network PCB is normal or not. 1) Start service mode, and make the following selections: Copier>Test>Network>PING; then, enter the IP address of the host machine. 2) If 'NG' has appeared, check the following and take the appropriate actions; then, execute • • • • 3)

5-4

PING: If the IP address is faulty, check with the system administrator to make sure that the settings of the IP address are correct and the IP address is valid. If the connection of the network PCB is faulty, check the connection of the Network PCB. If the Network PCB is faulty, replace the network PCB. If the main controller PCB is faulty, replace the main controller PCB. If 'OK' has appeared, suspect a problem in the user's network environment. Report to the system administrator for appropriate action.



3. Troubleshooting by Error Code When the main power is turned on, the host machine checks the communication functions used between the printer unit and the LIPS PCB; if it finds a fault, it will indicate an error code in the touch panel display. Take the actions given for each error code; for details of error codes, see the Printer Unit Manual.

3.1 E676/E677 Connector (poor contact) 1) Is the RIP1 PCB securely connected to the connector J9003 of the relay PCB? NO: Insert it securely. Relay PCB 2) Are the connector J9001 of the relay PCB and the connector J1032 of the main controller PCB securely connected? NO: Connect them securely. 3) Is the connector J9005 of the relay PCB securely connected? NO: Connect them securely. RIP1 PCB, Main controller PCB 4) Try replacing the RIP1 PCB. Is the problem corrected? YES: End. NO: Replace the main controller PCB.

5-5



3 .2 E 7 4 0 Wrong operation 1) Turn off an d then on th e power switch. Is the p roblem corrected? YES: Check the operation once again. If no fault is noted, end the work. General condition 2) Is the detail code 0002? YES: Go to step 4. Connector 3) Are the connectors of the Network PCB and the main connector PCB normal? Further, is the cable normal? NO: Correct the connection/cable. MAC address 4) Check with the ne twork administrator about the M AC address. Try setting it once again. Is the problem corrected? YES: End. Network PCB 5) Try replacing the Network PCB. Is the p roblem corrected? YES: End. NO: Replace the main controller PCB.

5-6



4. DISASSEMBLY/ASSEMBLY 4.1 Points to Note in General •

•

• •

Be sure to disconnect the power plug for safety before starting disassembly/ assembly work. Onless otherwise noted, assemble parts by reversing steps used to disassemble them. Identify the screws by type (length, diameter) and location. Some screws are equipped with a toothed washer to ensure electric continuity. Be sure to use the same screws and washers.

4.2 Remove the Network PCB 1) Remove the 2 screws [1], and detach the network PCB [2].

[2]

[1]

F05-401-01

5-7



4.3 Removing the RIP1 PCB 1) Remove the 4 screws [1], and detach the upper rear cover [2].

[2]

[1]

[1]

F05-402-01 2) Remove the screw [3], and detach the main controller cover [4]. [4]

[3]

F05-402-02

5-8



3) Remove the power cable [6] from the connector [5] of the relay PCB.

[5]

[6]

F05-402-03 4) Remove the 5 screws [7].

[7]

[7]

F05-402-04

5-9



5) Remove the relay PCB [8] from the host machine, and detach the RIP1 PCB [9] from the relay PCB.

[8]

[9]

F05-402-05

5-10



5. Upgrading 5.1 Outline The host machine is upgraded by downloading from a PC, and upgrading consists in the following: • Formatting the hard disk drive (host machine HDD) • Updating the system (host machine HDD) ••

Updating the HDD) J1009; DIMM ROM) Updating the RUI boot (host ROMmachine (host machine

5.1.1 Download Mode The host machine offers two ways of downloading, requiring care when deciding on which one to use. • Downloading in Download Mode To start download mode, 1) While holding down '2' and '8' keys on the keypad at the same time, turn the power switch. 2) Hold down the '2' and '8' keys until ' Download Mode' appears at the bottom of the touch panel. Files for Downloading System RUI BOOT ROM HD Format •

Downloading in Service Mode To start download mode, 1) Start service mode. 2) Make the following selections: COPIER>function>SYSTEM>DOWNLOAD. Then, press [OK] to cause the host machine to start down loadstandby mode (notation 'STNDBY'). Files for Downloading System RUI

5-11



5.1.2 Before the Work • • •

Obtain the following: PC to which the Service Support Tool (version 1.14 or later) has been installed Parallel cable (with the notation IEEE 1284Std-compliant) System CD

5-12



5.2 Managing Data To start downloading, you must store the necessary files in advance (e.g., System, RUI, HD Format, BOOT). To store System, for instance, work as follows: 1) Select the Service Support Tool. 2) Select [Next] under [Controlling Data].

F05-502-01

5-13



3) From the ROM Manage Data Work screen, select [Registering Firmware].

F05-502-02 4) From the following screen, select [Register from Selected Folder].

F05-502-03

5-14



5) Select the drive in which you have inserted the System CD-ROM. 6) Select the file of the correct version, and press [Register].

F05-502-04

5-15



5.3 Downloading System and Remote UI 5.3.1 Making Connections • Check to make sure that the data lamp of the host machine is off. 1) Turn off the main power switch of the host machine; then, disconnect the power plug and the network cable. 2) Connect the PC to the parallel connector found on the right side of the controller using a parallel cable. • The PC must remain off. •

The 25-pin connector of the bi-Centronics cable must be connected to the PC side, while the 36-pin connector must be connected to the host machine side. 3) Turn on the PC, and start the Service Support Tool. 4) Connect the power plug of the host machine, and turn on its main power switch.

5.3.2 Starting Downloading 1) Select [Next] under [Download/Upload].

F05-503-01

5-16



2) Select [System] or [RUI]; then, select [Connect]. There is not installed Network Multi-PDL Printer kit-A1, then select iR5000. There is installed Network Multi-PDL Printer kit-A1, then select iR5000N.

F05-503-02

5-17



3) Start service mode of the host machine, and make the following selections: COPIER>Function>SYSTEM>DOWNLOAD; then, press [OK] so that the host machine will be in download standby mode (notation 'STNDBY'). 4) If the notation in the upper right of the screen indicates standard mode, go to step 6); if it indicates low-speed mode, on the other hand, go to step 5).

F05-503-03

5-18



5) Press [Switch Operation Mode] to bring up the Centronics Communication Mode Switch-Over Screen. Select [Standard Mode], and press [OK]. Select [To Unit Select Screen], and go back to step 2) to start over.

F05-503-04 6) Press [OK] to start connection.

F05-503-05 5-19



7) The following screen appears when the connection is made. Press [OK].

F05-503-06 8) Select [System Software Download] from the Service Support Tool.

F05-503-07

5-20



9) Select the appropriate language and country from the [List of Soft ware]; then, press [Start] to start downloading.

F05-503-08 10) See that the progress bar changes to indicate the progress of downloading work. 11) When downloading ends, turn off the PC by making the following selections: OK>Return to PCB Select Menu>Return to Previous Screen>End.

5.3.3 After the Work 1) 2) 3) 4)

Turn off the main power switch of the host machine, and disconnect the power plug. Turn off the PC. Remove the parallel cable from the PC and the host machine. If a network cable is used, connect it to the appropriate location; then, turn on the main power switch of the host machine. 5) When the host machine has started up, start service mode, and check the system version of the HDD by making the following selections: COPIER>DISPLAY>VERSION>MN_CONT.

5-21



5.4 Preparing the BOOT ROM 5.4.1 Before the Work To prepare the BOOT ROM of the host machine, you need to have two ROM DIMMs, one of which is for starting up the host machine. Be sure to have two ROM DIMMs ready. • Check to make sure that the data lamp of the host machine is off. 1) Turn off the main power switch of the host machine; then, disconnect the power plug, and disconnect the network cable. 2) Remove the rear upper cover of the host machine. 3) Remove the main controller cover. 4) Fit the ROM DIMM intended for preparing the BOOT ROM into the connector J1009 on the main controller PCB.

J1009 DIMM ROM

F05-504-01

5.4.2 Making Connections 1) Connect the PC to the parallel connector on the right side of the controller with a parallel cable. • The PC must remain off. • The 25-pin connector of the bi-Centronics cable must be connected to the PC side, while its 36-pin connector must be connected to the host machine. 2) Turn on the PC, and start up the Service Support Tool. 3) Connect the power plug of the host machine to the power outlet; while holding down the '2' and '8' keys on the keypad at the same time, turn on the main power switch.

5-22



5.4.3 Preparing the BOOTM ROM 1) Select [Next] under [Download/Upload].

F05-504-02 2) Select [BOOT], and select [Connect].

F05-504-03

5-23



3) At this time, if the notation in the upper right of the screen indicates standard mode, go to step 5); if it indicates low-speed mode, on the other hand, go to step 4).

F05-504-04 4) Press [Switch Operation Mode] so that the Cen tronics Communication Mode SwitchOver screen will appear. Select [Standard Mode], and select [OK]. Select [To Return Unit Select Screen], and go back to step 2) to start over.

F05-504-05 5-24



5) Select [OK] to start connection.

F05-504-06 6) The following screen will appear when the connection is completed. Select [OK].

F05-504-07 Note: The contents of the BOOT ROM shown are those of the BOOT ROM mounted to the connector J1010.

5-25



7) Select [BOOT ROM Download] from the Service Support Tool.

F05-504-08 8) Select the appropriate files for the Service Support Tool from the list of software; then, click [Start] to start downloading.

F05-504-09

5-26



9) See the progress bar indicating the progress of download work. 10) When downloading ends, turn off the PC by making the following selections: OK>Return to Unit Select Menu>OK>Return to Main Menu>End Service Support Tool.

5.4.4 After the Work 1) Turn off the main power switch of the host machine, and disconnect the power plug. 2) Replace the ROM DIMM fitted to the connector J1009 of the main controller PCB in step 4) with the ROM DIMM fitted to the connector J1010. 3) Mount the main controller cover. 4) Mount the upper rear cover.

5-27



5.5 Formatting the HDD If you have replaced the HDD, you must reformat it and download the system software and RUI to the newly formatted HDD.

5.5.1 Making Connections 5.5.2 Formatting 1) Select [Next] under [Download/Upload].

F05-505-01

5-28



2) Select [HD Format], and select [Connect].

F05-505-02 3) If the notation in the upper right of the screen indicates standard mode, go to step 5); if it indicates low-speed mode, on the other hand, go to step 4).

F05-505-03

5-29



4) Press [Switch Mode] to bring up the Centronics Combination Mode Switch-Over screen. Select [Standard Mode], and select [OK]. Select [To Return Unit Select Screen], and go back to step 2) to start over.

F05-505-04 5) Select [OK] to start connection.

F05-505-05 5-30



6) When the connection is completed, the following screen appears. Select [OK].

F05-505-06 7) When a Confirmation screen has appeared, select [Format].

F05-505-07

5-31



8) When the Start Confirmation screen has appeared, select [Start].

F05-505-08 9) When the Start Confirmation screen has appeared once again, select [Start] once gain.

F05-505-09

5-32



10) When formatting has been completed, a message will appear to that effect; select [OK].

F05-505-10 11) A screen will appear asking you if you want to continue and download the system software: if the host machine is a copier model, select [Download the System Software] to start downloading. If a RIP1 PCB is installed, go to the Model and Unit Select screen, and select [iR5000N].

F05-505-11 5-33



12) When the system software has been downloaded, a screen will appear asking you if you want to download the RUI. If you do, select [Download RUI]. To end, make the following selections: Previous Screen>Select Unit Select Screen>OK>To Return Main Menu>End Service Support Tool.

F05-505-12

5.5.3 Points to Note on Formatting the HDD 1: Be sure to download the system software whenever you have formatted the hard disk. Turning on the power without downloading the system software will lead to an error (E602-0002). 2: When you turn on the power for the first time after you have installed the system software following the formatting of the hard disk, a faulty image may appear on the control panel. The fact does not indicate a fault in the control panel, but will be corrected when the machine is turned off and then on once again.

5-34



6. Backing Up the Data 6.1 Outline You can back up the data in the SRAM mounted to the main controller PCB using the Service Support Tool. The SRAM contains the following items of data: • Service mode settings ••

User mode settings Various machine information By keeping the data as a backup, you can make use of it after replacing the main controller PCB, thereby simplifying the work of setting up service mode or user mode. We recommend that you make a backup of the data using the Service Support Tool whenever you have changed the service mode or user mode settings.

6.1.2 Before the Work • •

Obtain the following: PC to which the Service Support Tool (version 1.14 or later) has been installed. Parallel cable (w/ notation IEEE1284std-compliant)

5-35



6.2 Backing Up Data 6.2.1 Before the Work • •

Store the system to the Service Support Tool. (Make sure that the version of the system is the same as that of the host machine.) Turn off the main power switch of the host machine; then, disconnect the power plug, and disconnect the network cable.

6.2.2 Making Connections 1) Connect the PC to the parallel connector on the right side of the controller with a parallel cable. • The PC must remain off. • The 25-pin connector of the PC must be connected to the PC, while the 36-pin connector is connected to the Service Support Tool. 2) Turn on the PC, and start up the Service Support Tool. 3) Connect the power plug of the host machine to the power outlet, and turn on the main power switch. 4) Start service mode. 5) Make the following selections: COPIER>FUNCTION>SYSTEM>DOWNLOAD so that the host machine will be in download standby mode (notation 'STNDBY').

5-36



6.2.3 Backing Up the Data 1) Select [Next] under [Download/Upload].

F05-602-01 2) Select [SYSTEM], and select [Connect].

F05-602-02 5-37



3) At this time, if the notation in the upper right of the screen indicates standard mode, go to step 5); if it indicates low-speed mode, go to step 4).

F05-602-03 4) Press [Switch Operation Mode] so that the Centronics Communication Switch-Over screen will appear. Select [Standard Mode], and select [OK]. Select [To Return Unit Select Screen], and go back to step 2) to start over.

F05-602-04 5-38



5) Select [OK], and start connection.

F05-602-05 6) When the connection has been made, the following screen will appear. Select [OK].

F05-602-06

5-39



7) Select [Upload the Backup Data] from the Service Support Tool.

F05-602-07 8) Select [ALL], select [Start to Storing].

F05-602-08

5-40



9) See the progress bar indicating the progress of storage operation. 10) Select the driver, and enter the name of the file; then, select [Save].

F05-602-09 11) When the data has been stored in the selected drive, the following screen will appear; make the following selections to end the Service Support Tool: OK>To Return Unit Select Screen>OK>To Return Main Menu> End Service Support Tool.

F05-602-10 5-41



6.2.4 Downloading the Backup Data 1) Select [Next] under [Download/Upload].

F05-602-11 2) Select [SYSTEM], and select [Connect].

F05-602-12

5-42



3) At this time, if the notation in the upper right of the screen indicates standard mode, go to step 5); if it indicates low-speed mode, on the other hand, go to step 4).

F05-602-013 4) Press [Switch Operation Mode] so that th e Centronics Communication Mode SwitchOver screen will appear. Select [Standard Mode], and select [OK]. Select [To Return Unit Select Screen], and go back to step 2) to start over.

F05-602-14 5-43



5) Select [OK] to start connection.

F05-602-15 6) When the connection has been completed, select [OK].

F05-602-16

5-44



7) Select [Download the Backup Data].

F05-602-17 8) Select the file to download, and select [Start Writing].

F05-602-18

5-45



9) See the progress bar indicating the progress of download work. When the following screen has appeared to indicate the end of the work, press [OK].

F05-602-19 10) Make the following selections to end the Service Support Tool: OK>Return to Main Menu> End Service Support Tool.

5-46



6.2.5 Managing the Backup Data You can delete any backup data you no longer need without having to connect the host machine to a PC. 1) Select [Next] under [Controlling Data].

F05-602-20 2) Select [Controlling Backup Data].

F05-602-21 5-47



3) Select the file to delete from the list of backup data stored on the PC (so indicated on the screen); then, select [Remove].

F05-602-22 4) When a screen has appeared asking you if you really want to delete the file, check the file, and select [Remove].

F05-602-23 5-48



5) When the End delete screen has appeared, select [OK]. Make the following selections to end the Service Support Tool : To Return Previous Screen>To Return Main Menu>End Service Support Tool.

F05-602-24

5-49


Prepared by Office Imaging Products Technical Support Division Office Imaging Products Quality Assurance Center CANON INC. Printed in USA REVISION 0 (SEPT. 2000) (26159/28353) 5-1, Hakusan 7-chome, Toride-shi, Ibaraki 302-8501 Japan

COPYRIGHT © 2000 CANON INC. 200CANON NW Multi-PDL P.kit-A1 REV .0 SEPT. 2000 PRINTED IN USA

This publication is printed on 100% reprocessed paper.

PRINTEID U NSA

0900M0.85-1

canon Network Multi-PDL Printer Kit A1

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