Computer Age Management Services Pvt. Ltd entered the area of Transaction Processing and Customer Care, around the time of the rebirth of the Mutual Funds market in India in 1995. Given its strong technology background, CAMS was able to develop systems and work flow that were world class in platform and delivery. The systems in use at CAMS have been tested over the years by the Big Four accounting firms, and at various roadshows in Europe by potential customers. The Mutual Fund Industry was reborn in 1995 with the l aunch of Open Ended products, and the entry of large European and US AMCs. The service standards, transparency and disclosure norms adopted by these AMCs, coupled with tight and efficient regulation, led to a boom in the marketplace. CAMS recognised early on that technology and service delivery were the two most critical factors. The two factors that have given CAMS a 60% share in the Mutual Fund market.
Services Offered Services for Mutual Funds Services for Distributors and AMCs Online Services for Investors Online Services for Distributors Online Services for AMCs • • • •
Services for Private Equity Funds Strategic Relationships CAMS is a Joint Venture company with three special shareholders:
•
HDFC Group: India’s most respected Financial Services Group, consisting of a Bank, a Mutual Insurance and Mortgage companies.
•
Advent International: A Global Private Equity Firm with a speciality in the Financial Sector.
•
Acsys Software India Pvt. Ltd.: A software house with a strong Financial and Mutual Fund practi
Careers at CAMS We are always looking for outstanding professionals who will accept the challenge of operational deli the Capital Market. Click Here if you wish to be part of this select team.
Back to Services In a complex processing environment, and where sub-agents of distributors have information needs, it becomes imperative for large distributors to provide efficient services to their constituents. CAMS offers a Distributors Service Package for distributors who operate through retail sub_agents and who have a retail investor base. The Scope of Distributor Services is listed below-
Maintenance of Subbroker Master Details. Maintenance of Products Carried Master Details. Maintenance of Primary Brokerage Structures for receivable brokerage. Maintenance of Secondary Brokerage Structures for payable sub-brokerage Maintenance of Investor Details. Creation and maintenance of Product Classes. Maintenance of transaction-specific or sub-broker-specific Financial Consultant (FC) Master Details.
Import of daily transaction details of investors - Initial frequency weekly. Import of month-end front end brokerage payable received from issuers. Import of month-end net asset positions received from issuers. Import of month-end trailer fees payable received from issuers. Reconciliation of front-end brokerages as computed by issuers with those computed locally. Computation of sub-brokerage payable in respect of front-end commissions received. Computation of trailer fees payable to sub-brokers in respect of Net assets to their credit. Computation of incentives payable to sub-brokers in respect of sales achieved. Computation of commission payable to Financial Consultants in respect of Sales effected with their assistance. Computation of commission payable to Financial Consultants in respect of Net Assets to their credit. Reporting the commissions payable to sub-brokers and Financial Consultants, the following -
Sales for the month by investor. Redemptions for the month by investor. Asset position movement by investor. Front-end commissions payable by transaction to sub-broker. Trailer Fees payable by transaction to sub-broker. Front-end commissions payable by transaction to Financial Consultant. Trailer Fees payable by transaction to Financial consultant. Target based Incentive Commissions payable to Sub-brokers. Target based Incentive Commissions payable to Financial Consultants..
Sub-brokers' Commission Accounts maintenance. Paying out the sub-brokerage payable to sub-brokers and Financial Consultants. Basic MIS Reports, the following -
Gross/Net Sales for a period by product class by sub-broker by city. Redemption for a period by product class by sub-brokers by city. Net Assets movement for a period by product class by sub-broker by city. Historical performance of individual sub-brokers/FCs.
Building in ability to view investors portfolio under one client number, subject to discussions with issuers. Building in ability to view investors as families or households, subject to discussion with issuers. All service is based on proprietary software products developed by our associate, M/s.Acsys Software, in association with leading Financial Distributors.
Back to Services Open End Transaction Processing is a CAMS speciality. In conjunction with CAMS Customer Care Services and with banking services from HDFC Bank, CAMS provide a seamless end-to-end solution to a Mutual Fund. Our Transaction Processing Services are based upon proprietary multi-currency TA Software developed by our subsidiary Acsys Software. In conjunction with CAMS Customer Care Services, a response time of T+1 for Financial Transactions and a response time of T+0 is assured for services requests.
Mutual Funds recognise that convenience is an important part of their products proposition. Investor service provided by CAMS is at the heart of this convenience factor. Since retaining investors is a key concern of open-ended funds, they encourage value addition in this area. The software subsidiary of CAMS, M/s. Acsys Software, thus provides us with a significant competitive edge in the business. In respect of Mutual Fund Operations, CAMS believes that its client community comprises not just investors; it also includes the AMC itself and the distributors who sell the Funds. An integral part of our services includes the information needs of these constituents. The services package thus comprehensively addresses all their needs. CAMS is a member of NICSA - the apex US based Mutual Fund organisation; this enables us to keep in touch with and plan for international trends. CAMS today offers the most complete suite of services for Mutual Funds to be found in India, and perhaps in the world. Services offered span the Fund itself, its Investors, Distributors and Bankers. Service standards exceed regulatory requirements by a wide margin. As an example, the service standards in effect for investors transactions is typically one day, against the statutory requirements of 42 days for sales transactions and 30 days for correspondence. CAMS is of the view that efficient servicing of the needs of investors and distributors will provide a competitive advantage to our AMC clients. Given our software background, we are always looking at ways in which technology can help provide efficient and reliable services. CAMS has pioneered the use of E-Services to deliver service in a reliable, cost-effective and timely fashion to investors and distributors. Today, over 75% of correspondence is Via e-mail, and many services requests can be fulfilled at our web site also. Broadly, CAMS supports Mutual Funds in the following areas -
Unit Capital Accounting Brokerage and Fee Accounting Sales systems support Investors Services CAMS has developed a family of software systems, all Year 2000 compliant, to address the needs of the business and its participants. Most of these systems are database oriented, and use Internet enabled technology. The complete cycle of activity involving a transaction supported by CAMS is as follows -
Accept transaction from investors. Carry out banking. Process the transaction confirmation and report its effect on Unit Capital Send transaction confirmation to investors and his broker. Compute and payout Brokerage/fees. Reconcile the bank account. Correspondence with all participants. In addition, CAMS will also license software systems to AMCs, Distributors, and Bankers to enable them to carry out their roles vis-a-vis Mutual Funds efficiently. Distributors systems help in the strategic planning of their sales Process. Some key TA system features are -
Supports transaction subtypes and G/L code association. Supports all types of loads and mixed class funds. Supports money funds.
Supports certification of units. Supports investment plans. Supports form letters and mail merge with investor database. Contains an embedded reporting tool that allows user defined reporting. Contains image archives for application and signature image. Supports full remote access via a WAN or a VPN In addition, the system integrates seamlessly with a suite of software systems designed specifically for the Mutual. Fund environment. Some such systems are a Distributor CRMS system, Sales Reporting System, Prospecting System etc. Partial Listing of Registrar and Transfer Agent Services
Transaction Processing. Monthly Key Variable Report. Periodic Internal Audit. Structured Backup Regime. Structured Disaster Recovery Plan. Access provided for client audits. Issue of Redemption Cheques. Dividend Computation and Distribution Services. Support for direct electronic transaction feed from brokers. Incurring expenditure on behalf of AMC/Fund and accounting it scheme wise. Ad-Hoc / Frequent running of Brokerage/Trailer Fee Computation process. Ad/Hoc Report Requests of Investrak Reports. Recording of Liens. Issual and maintenance of certificate for open ended schemes. Maintenance and execution of Systematic Investment and withdrawal plans instructed by investors. Personal Identification Number Support. Internet Shareholders Services. E-Services to Investors. E-Services to Distributors. Maintenance of Broker's Brokerage Accounts. NAV performance monitoring vs. Index and charting. Investor Service Centre Services. Support for settled transaction processing. Distribution of NAV to third parties such as newspapers etc. Additional mailing, printings etc.
In conjunction with Registrar and Transfer Agent Services, CAMS offers Customer Care Services. Customer Care Services are delivered via -
Our Central back offices at Chennai. Our Service Centers at many cities all over India. Our National Toll Free Call Center. All these locations have access to investor information and the ability to accept customer transactions for execution at next available NAV Date. At these locations, customers may, in person, or through an intermediary.
Deliver Financial Transactions for execution at next available NAV Date. Lodge Investment Plan documents. Deliver request for Change of Address for immediate execution. Request for balance on account or an Account Statement. Request for the latest NAV. Request for Fund literature such as application form, offer document, newsletter etc. In respect of certain Funds, deliver instructions over phone for Financial Transactions after authenticating themselves through a Personal Identification Number. These service centers are typically located at Central locations in their respective cities. They are either connected via leased lines to Chennai or otherwise have access to live investors information for the purpose of service provision. CAMS has service centres at a number of cities. More centres are planned in the coming months.
CAMS offers a wide range of services - keeping you abreast with the latest NAVs, to account access and to downloads of the latest statements. Giving you all this and more virtually at your fingertips. Online Platform for NFO Transactions Apply online for an NFO in as low as two minutes!! Applying for NFOs has become easier than ever. CAMS brings you eNFO- an Online Platform for NFO Transactions. eNFO is designed to make the process simple, give you flexibility, and minimize rejections in applications. For existing investors, most of the application form will be automatically filled! to login. To learn more about eNFO, please go through the. Mailback Services Get ad-hoc Portfolio Valuations, Account Statements or Capital Gains statements in your emailbox on demand.
Account Information Obtain an account statement, enter a Redemption or Switch request, and change your Address or Bank details here for enabled Mutual Funds. s
Transaction Status to obtain latest status of your transaction submitted anywhere in India. You can also track your undelivered warrants. Call Phone in your Redemption, Switch Transactions!
Center
NIGO Transactions Familiarise yourself with prevalent business rules for identifying transactions Not in Good Order here. Ensure that your transaction is good and is taken up for processing.
CAMS – CAMSKRA One Stop KYC Services All CAMS Service Centres (CSC) will now accept and process KYC application forms. CSCs will also help in completing the In-Person-Verification (IPV) process to make you KYC compliant. KYC records of investors will be available at CAMS KYC Registration Agency ( CAMSKRA) Check KYC Status To learn about KYC and to apply for KYC please click here.
SMSBack Services! A new suite of services to access your account via SMS. Check it out now!
Subscription Services Subscribe to receive Mutual Fund Industry News or NAVs of your favourite funds daily in your emailbox in one of three forms. Subscribe Now!
Investor Mailback Services
CAMSKRA – CAMS bring you One stop KYC services !!! You can now process KYC quoting your current MF folio and become fully KYC compliant as per the latest SEBI requirements. Visit any of the 197 CAMS Service Centers / contact your distributor. CAMS - CAMSKRA bring speed, ease, convenience to the KYC process. Download forms at www.camsonline.com or www.camskra.com
Tired of having to manage many folios in
many Mutual Funds and other investments? The reports below will allow you to consolidate all your holdings in all Funds serviced by CAMS in one single report. Consolidated ActiveStatement The Account Statement is no longer a dull PDF to be printed and filed. Introducing the Incredible ActiveStatement - Full of life, it not only consolidates all your financial information statement - across CAMS serviced Funds - it also allows you to interact with it to see charts, request services, update your account etc., all from within the statement!! Try it now!! Consolidated Account Statement - CAMS only If you are looking for a single printable statement listing transactions across all your investments across CAMS-serviced Funds, this is it! . Consolidated Account Statement - CAMS+Karvy+FTAMIL Investors can now request for a single Consolidated Account Statement across their entire holdings in CAMS, Karvy and FTAMIL serviced Mutual Funds. If you have registered an email address in your folios across Funds serviced by CAMS, Karvy and FTAMIL, you can use this to obtain a consolidated PDF Account Statement at your registered email address. Consolidated Portfolio Statement Get a single statement - consolidated across CAMS serviced Funds - to get the most recent status of your Portfolio - including all other products - emailed back on demand to your registered email address. Statement contains balances by security, Cost Value, Market Value, period of holding and return on investment. Consolidated Realised Gains Statement Get a single statement - consolidated across CAMS serviced Funds - of your Investment Performance, Capital Gains and Income for the current and last Financial Years emailed back on demand to your registered email address. Consolidated Transaction Details If you make many transactions, are a large investor, and need your transaction history in Excel format to reconcile with an accounting system, use this to get such a report. If you just need a single folio report, Single Folio Account Statement You do not need a PIN to receive this traditional Single Folio (PDF) Account Statement
emailed back on demand to your registered email address. Account Statements contain the last five transactions in the folio. Why wait for the Account Statement to be delivered by post after every transaction? If you have registered an email id, set your statement delivery to Email here.
Mailback is a means of sending you the requested statement as a password protected and encrypted attachment to the email id registered in your account. If you did not register an email id at the time of opening your account, please write to us under the signatures of all the account holders. For obvious reasons we cannot accept email requests for registration of an email id into an existing account. If you have opted to dematerialize any of your folios, those folios will not appear in statements received through Investor Mailback. These facilities are intended for valid and authorised investors only. Illegal or unauthorized access could lead to legal action. Risk Factors : Please be aware that there is a risk that Information requested via email can be intercepted by hackers while en-route to your mailbox, or seen by unauthorised individuals if your emailbox security is inadequate.
Anonymous Transaction Status Enquiry In this page you can enquire about the status of a recent transaction. To enquire, you must select the Mutual Fund, the Transaction Type and any one of the others. If you do not select a date, the search will be limited to the last four months. If multiple transactions fit your search criteria, they will all be retrieved, and you may use available information to decide which is the one you are interested in. For reasons of security, information displayed will be limited t o Scheme, Location, Value Date, Price and Success/Failure. Personal details of the investor or details of amount of transaction will not be displayed. If the displayed details are inadequate for your purpose, please call the nearest CAMS Investor Service Center. Define your Selection Criteria AMC Name Transaction Type Application no.
Please enter leading alphabet if any Cheque no. Folio no. Transaction in the last
days
CAMS Call Center The CAMS Call Center is available to all investors of all Funds for which CAMS acts as Registrar and Transfer Agent, through either a National Toll Free number, or a local access toll number. Please call 1800-200-CAMS (1800-200-2267) (Toll Free) to access our National Call Center for any Account or Transaction related information or more complex calls. For your convenience, both Call Centers are agent-manned - not mechanical, and work from 8am to 8pm Monday - Friday, and 8am - 1pm Saturday. Toll free calls are free from anywhere in India. Alternatively you could use the following (paid) number: 044 3061 2900. Some Funds have authorised CAMS to accept Financial Transactions on the phone so long as the caller identifies himself with a PIN number. Such funds currently are DSP BlackRock Mutual Fund. For such Funds, Agents will process Redemptions, Switches, Service Requests and Requests for Statements or Information, based on your telephonic instructions. All these will be executed on the basis of a PIN number, and no additional paper forms will be required. To obtain the PIN application form, please send email today containing your folio number as follows – For Fund
Send Email to
DSP BlackRock Mutual Fund
[email protected]
Transactions Not In Good Order
Mutual Fund Applications and transaction documents that are incomplete or deficient are termed as Not In Good Order ( NIGO). While carrying out transaction processing for various Mutual Funds, CAMS follows general regulatory guidelines or the specific instructions of the Asset Management Company responsible for managing the assets of the Mutual Fund in identifying and handling transactions that are NIGO. All applications and transaction slips received at CAMS offices are accepted “Subject to Verification”. Original/Copy of the applications & transaction slips will be returned without processing at the receiving counter itself, or subsequently at the time of a “good order review” either at the Service Centers or at the back office.Scheme default options will be applicable wherever the applications are incomplete.Transactions that meet one or more of the following conditions will be Not In Good Order and such applications/transactions will not be processed unless there is instruction to the contrary from the Asset Management Company [AMC].
This list is only indicative and may differ from Fund to Fund. Investors are advised to contact any offices of CAMS or AMC branches for the most current business rules or for specific clarifications. This list may undergo changes without any notice as per the regulatory requirements / AMC requirements.
Applications and Transactions shall be treated as NIGO where
•
•
•
•
•
•
• • • • •
The critical fields like Investor Name, Scheme, Units/Amount, Option, PAN, KYC requirements, Bank Mandate are not provided in the application / transaction [any one or multiple fields]. PAN details with attested PAN card copy are not provided for all the holders regardless of mode of holding. KYC acknowledgement copy is not provided [for all the holders regardless of mode of holding] for all categories of investors irrespective of investment amount. Application form of one scheme is used for another scheme; processing and allotment will be subject to the approval of the AMC. Photocopy of applications will be processed subject to the approval of the AMC, so long as they contain the original signatures of Investors. Corrections or overwriting present on the application in critical fields like Scheme, Plan, Amount, Mode of holding etc and the same is not counter signed by the applicant. Accompanied with post dated cheques [except for SIP subsequent installments]. Application(s) with third party cheques. The signature of the investor(s) is/are not in original. Applications/Transaction slips are sent via fax. Applications/Transaction slips are not signed by the investor, or all holders in case of joint accounts.
•
•
• • •
• •
• •
•
•
•
•
• •
•
•
•
• • • • •
Applications/Transaction slips are not accompanied by a signed and valid cheque, instrument or payment advice. The minimum amount required or multiples as specified in the Scheme Information Document [SID] / KIM (Key Information Memorandum) / Common Application form are not met. Applications/Transaction slips submitted by Investors which is not eligible as per SID / KIM. Multiple applications with single cheque. In case of MINOR applicants if any of the following information is missing: Date of Birth. - Name of Guardian. Signature of Guardian. Guardian other than parents/court appointed Legal Guardian. Proof of Guardian relationship. Proof of Date of Birth. In case of MINOR application, joint holder(s) details are available. For Non Resident investors, where the status of whether investments are Repatriable or NonRepatriable is missing, and the same cannot be determined from the cheque/bank details on the application. Complete address of the investor is not available in the application form. Investments made by Corporate Investors / Trusts or Companies, without necessary supporting documents like Memorandum & Articles of Association [MOA] / Authorized Signatories List / Board Resolution / Trust Deed / Partnership Deed, etc. (as applicable). Investments are made through PoA holder and the PoA is not submitted or the POA is deficient. Investor has not provided complete bank details consisting of bank name, branch name and account number. Submitted with outstation cheques at a location where the fund does not have a banking arrangement for collection of funds. The existing unit holder information is incomplete i.e. full account number (all digits) as allotted to the unit holder is not provided in the application form. Where the Investor signature does not match with Investor records wherever applicable. Units are under lien and the lien release documents do not accompany with the redemption request. Investor does not hold an account in the scheme mentioned by him/her in the transaction slip wherever applicable. The Source and Target Fund/Scheme/Plan details are not provided in the switch transaction request. Minor investor is now a major and attested PAN card copy along with bank mandate required for changing the tax status. Switch is between folio to folio, as the same is not allowed. Overseas address is not provided for NRI investors. Name of investor differs between application form and PAN card copy. Name of investor differs between application form and KYC acknowledgement. Type of transaction like Redemption/Switch/COB is not mentioned in the request.
• • • • •
•
• •
• • •
Application/Transaction slip submitted pertains to units which are under lock-in period. Scheme is currently not re-opened for ongoing purchase/sale. Scheme opted has been merged into some other existing scheme. The scheme opted is applicable only for minor investors and the applicant is a major. Redemption request from a close ended scheme as the redemption can be processed only on Maturity. Applicant’s tax status is Resident Individual whereas Bank mandate/cheque is of NRE account. KYC is not valid as per CVL. NRI investors residing in USA/Canada are not allowed to invest as per provision in the Scheme Information Document. Mismatch of details between application and the instrument. Cheque amount in words and in figures differ. Mandatory document for the change in bank mandate viz. cancelled cheque or letter from the mandate bank or bank passbook, evidencing the printed/stamped core banking account number, is not enclosed along with the application/transaction slips.
Systematic Investments in specified schemes are NIGO where
• • •
• • •
•
• • • • • • •
The minimum & multiples investment criterion is not complied with. All the cheques/debit mandate instructions are not for the same amount. SIP application / Standing Instructions form / ECS mandate / post dated cheques are not signed by the investors. SIP application not meeting the prescribed minimum number of installments. The dates of the post dated cheques are not as per the prescribed dates. Where the option of Fixed Amount or Capital Appreciation is not mentioned in the case of a systematic withdrawal or transfer. In case of Fixed Amount Systematic withdrawal or transfer. where the amount is not mentioned in the request. Source & Target schemes are not mentioned for a Systematic transfer. SIP ECS Mandate form is not complete. Additional Purchase option not available for SuperSIP. Auto debit form / post dated cheques for SIP not submitted. Scheme Name differs in application with that of the SIP auto debit mandate form. Existing folio number not mentioned on auto debit form. In case of Special products like SIP+Insurance products, compliance with relevant criteria not met.
Scheme Default Options •
•
•
•
•
•
•
•
•
•
•
•
•
In respect of applications & transaction slips, where in the options (Dividend, Growth, Dividend Reinvestment, Dividend Payout) are not chosen by the Investors, default options as mentioned in the SID / KIM would be applied. In case the status of the investor is not mentioned, the default status would be Individual, HUF or Company based on the information available in the application form. Where the mode of holding is not mentioned, it will be treated as either SINGLE or JOINT or based on the number of applicants/number of signatures on the form. In case more than one investor’s name appears in the application form, but the form has been signed by the first holder only, the same will be processed with the mode of holding as Single in favor of the first holder. However, for Joint holders, both the unit holders must have signed the form else the application will be rejected. In case the amount of the cheque, instrument or payment advice differs from the amount of the application, the same would be processed as per the amount specified in the cheque, instrument or payment advice. In case the cheque is made in favor of another scheme as compared to the application form, the scheme mentioned on the cheque will be treated as default unless specified by the AMC otherwise. If a certain number of units and ‘All Units’ are simultaneously mentioned in the transaction slip for redemption or switch, all the clear units on the date of transaction processing will be considered. Where the number of units and an amount are simultaneously mentioned, the number of clear units on the date of transaction processing will be considered. If neither units nor amount are mentioned in the transaction slip, all clear units will be considered for redemption or switch. Where payout option not selected, default payout options such as Direct Credit will be applicable as per SID/KIM. In case the end date for an SIP is not mentioned, the SIP would end once the cheques currently in hand are deposited. In case the end date for SWP / STP is not mentioned, the same would be assumed as per the terms specified in SID / KIM. In case the starting date of an STP / SWP is not mentioned in the application, the transaction would be processed with the immediate next STP / SWP date depending on the option selected by the investor. Broker codes will be processed under DIRECT in the following situations: a) Broker code is corrected but not countersigned by the investor in the application. b) If there are multiple broker codes mentioned in the application. c) If the broker code is not clear in the application.
CAMSKRA –CAMS bring you One stop KYC services !!! You can now process your investors KYC as per the latest SEBI requirements at any of the 197 CAMS Service Centers. Download forms at www.camsonline.com or www.camskra.com Distributors are the key to successful selling of Mutual Funds. We at CAMS recognise that it is tough enough to sell Mutual Funds without being bothered by service issues or by lack of information. We have a suite of services for you, all extremely affordable, that give you real time information on client activity, and allow you to manage your client base to maximum effect. KYD Status ARN Registration/Renewal Click here to obtain KYD status of your application submitted For queries related to ARN Registration/Renewal you can anywhere mail us at in India.
[email protected] call us at 044 3040 7091/7092
Online Platform for NFO Transactions Handling NFO transactions has become easier than ever! CAMS brings you eNFO- an Online Platform for NFO Transactions. eNFO is designed to make the process simple and more flexible, and reduce rejections in applications as well. eNFO is conveniently available within FundsNet®. Click here to login. To learn more about eNFO, please go through the eNFO FAQ.
– Common Mutual Fund Transaction System To cater to the needs of the Mutual Funds, Distributors and IFAs, CAMS and Karvy have developed an integrated solution FinNet - Common Mutual Fund Transaction System. This system will empower the Distributors and IFAs to cut across geographic barriers, access information relating to and transact on the schemes of over 35 Mutual Funds through an Internet enabled user interface. Click here to login.
FUNDSNet ® Platform FUNDSNet ® is a neutral Electronic Order Routing, Settlement and CRM Platform that allows channel intermediaries located anywhere in India, to use the Internet to submit requests for transactions and to provide customer statements including wrap statements. Click here to find out more about FUNDSNet ® and to participate.
View statements and transact online! FUNDSNet ® Direct Access is the site for distributors who have been authorised to view investor information in Mutual Funds serviced by CAMS. As a Direct Access enabled distributor, depending on the level of membership, you may view and print Account Statements online, create customer-ids and One View Wrap Portfolio Statements for your investors across various folios in various products, enter transaction requests and carry out reconciliation online, and cross sell other Funds to your investors, instantly and without having to await an email response. Can be used independently or along-with FUNDSNet ® eScan service. Click here to register; Click here to login.
Transaction Status Click here to obtain latest status of your transaction submitted anywhere in India.
Mailback Services You can request on an ad-hoc basis, historical NAVs, account statements and transactions of your customers, AFE/Trailer Fees, transaction data and upfront commission data in the form of a data file that you can upload into your own database. Check it Out!
Distributor Helpdesk CAMS announces the Distributor Helpdesk! Call 044 30212 664/665/666 for single point resolution of all distributor queries across all Mutual Funds serviced by CAMS. Details
NIGO Transactions Familiarise yourself with prevalent business rules for identifying transactions Not in Good Order here. Ensure that your transaction is good and is taken up for processing.
Queries about your brokerage Read this FAQ
A wide range of services for AMCs. Asset Management Companies can resolve a query raised by a customer across the counter while on a sales call. For information required in the form of data, CAMS provides a feature on the Web Site where requests for data downloads in standard formats can be made. The downloads will be emailed to a preregistered email address. Account Information Verify the current balance, obtain an account statement, review the sales performance of your Fund or of a distributor, and transact on behalf of your investors using eISC , a secure intranet based application.
Mailback Services Make ad-hoc queries on the live database to check sales performance by city, individual distributor performance and ranking, status of investor queries and more, and receive it as a formatted report or as a data feed. Check it Out!
Subscription Services
NIGO Transactions
Get email NAVs of AMCs of your choice. Subscribe to receive weekly summaries of Mutual Fund Industry News. Subscribe Now!
Familiarise yourself with prevalent business rules for identifying transactions Not in Good Order here. Ensure that your transaction is good and is taken up for processing.
Service Network Allows investors same day transaction processing and also submit transactions, service requests and make enquiries about your balance, valuation or ask for a statement. Our Network!
Back to Services In a short span of 3 years, CAMS has emerged to be a preferred service solutions partner to both well established and new Private Equity Funds in India. CAMS’ solution delivers consistent business outcomes starting from Pre-sales through the life cycle of the investments. All Operational and service aspects are managed by CAMS, leaving the PE mangers to designing, marketing and managing the fund.
We bring our expertise with
A world class, mature technology platform Strong domain expertise, management bandwidth 160+ service centers pan-India Centralized back office bringing scale benefits Live in-city and off- city DRBCP Contact Business Development Get in touch with us to find out how CAMS can partner with you. (The following numbers are intended only for new business enquiries, and are available on all weekdays from 9:30 a.m. to 6:00 p.m.) BD @ Mumbai: 022 – 3027 8850 BD @ Chennai: 044 – 2852 1596 You can also mail us and we will have someone call you back. Drop in a few lines to New Business @ CAMS
areers at CAMS The Original Platform Service Provider:
Companies today talk about BPO, KPO and Platforms. CAMS is the original Platform based service provider. Twenty years ago we decided to build and maintain a platform to provide service to the financial and capital markets; and we do that today with 4,200 employees spread across 300,000 sqft of offices in 150 locations all over India. Of every 100 transactions processed in the Mutual Fund segment, 50 are processed by CAMS. Our Mission: Our clients are not only the Mutual Funds that appoint us to represent them; our clients are also the advisors and distributors who sell these products, and you, the investors, who invest in these products. To provide each of our clients with the service they demand on a pan-India basis, we have invested heavily in technology infrastructure and in robust processes. Our Mission is quite simply to facilitate and support the growth of our clients, and to promote Mutual Funds as an investment option amongst retail investors. Our People: Our business philosophy is based on four core values - Customer Focus, Operational Excellence, Service Leadership and People. We believe that our ultimate identity and success will reside in the exceptional quality of our people and their extraordinary efforts. For this reason, we are committed to hiring, developing, motivating and retaining the best people in the industry. Careers at CAMS Whether you are looking for a career in Operational Delivery, in IT Development, IT Management, as faculty in CAMS College or in Managing Customer Relationships, we will have challenging opportunities for you. Click Here to write to us seeking information about Careers at CAMS or to apply.
