F
Marklbbotson BryanStephens
CAMBRIDGE UNIVERSITY
PRESS
CAMBRIDGE UNIVERSITYPRESS
, a p eT o w n ,S i n g a p o r e , C a m b r i d g eN,e wY o r k ,M e l b o u r n eM, a d r i d C S á o P a u l o ,D e l h i Press CambridgeUniversity T h e E d i n b u r gB h u i l d i n gC, a m b r i d gCe B 2 8 R U ,U K
Contents Introduction U n i t1
I n t r oudc t i o n s
5
U n i t2
Teamwork
8
U n i t3
Choices
1.1,
U n i t4
Experience
1,4
This publication is in copyright. Subjectto statutoryexception and to the provisionsof relevantcotlective licensingagreements, no reproduction of any part may take placewithoutthe written permissionof CambridgeUniversity Press.
U n i t5
Arrangements
L7
U n i t6
Objectives
20
U n i t7
Success
23
U n i t8
Media
26
Firstpublished2006 5 t h p r i n t i n g2 0 0 8
U n l t9
Strategy
29
U n i t1 0
Solutions
32
U n i t1 1
Transport
35
U n i t1 2
Agenda
38
www.cambridge.org lnformation on this title:www.cambridge.org19780521.672085 Press2006 @ CambridgeUniversity
Printedin the UnítedKíngdomat the University Press,Cambridge A cataloguerecordfor this publicationis availablefrom the British Library ISB N 978- 0- 527- 5 3 4 6 9 - Stu 7 d e n t ' sBo o k 2 I SB N 978- 0- 521. - 6 7 2 0 8 -W5o r k b o o k 2 wi t h C D -ROM/ A udio CD ISB N 978- 0- 521, - 5 3 4 7 0 -T3e a c h e r ' sBo o k 2 ISB N 978- 0- 521. - 5 3 4 7 1 A - 0u d i o C a s s e tte s2 I SB N 978- 0- 527- 5 3 4 7 2 -A7 u d i o C D s 2
Transcripts
41.
Answerkey
53
lrregutarverbs
66
Acknowledgements
68
CD-ROM/ AudioCD instructions
72
lntroduction Welcometo BusinessStart-upWorkbook2. The r ear e 1, 2uni t sin t h e W o rk b o o kto m a tc ht h e 1 2 unitsin the S t u d e n t ' s Book.
Make sentences. 1 S h e / r e s p o n s i b l e/ m a r k e t i n g/ d e p a r t m e n t . p.{ 5 fu*:,.;r.ts.ÍÍ, . - -lr i - 'l. - # - -o, - -* - .r-s . i|, - - . . t'o, - - .r. . - t . h t t * otrk," .{- i. .t-l, - . . r, - Ír . -* . . ' . . -l. t ti n d'. Í7
The W or kbooki s des i g n e df o r s e l f - s tu d yT.h e r ei s a n answ erkey f o r t h e ex e r ci s eand s t r an s c r i p tosf th e I i s t e n i n agc t i v i ti eas t the back o f t h e b o o k .
2 H e / manageI six I technicians.
Readingand writingactivities
3 They/ r epo r t/ ,uf., / ;;;;;.;
T h e r e i s a w i d e r a n g e o f a c t i v i t i e s( p u z z l e s ,w o r d s e a r c h e s ,a n a g r a m sa n d o t h e r e x e r c i s et y p e s ) t o g i v e y o u n e w a n d d i f í e r e n tp r a c t i c eo f t h e g r a m m a r a n d v o c a b u l a r yi n t h e S t u d e n t ' sB o o k . T h e r e ' s a l s o t h e c h a n c e f o r y o u t o p r a c t i s ew r i t i n g e m a i l s , m e m o s a n d o t h e r t y p e s o f b u s i n e s s c o r r e s p o n d e n c e . Y o u c a n d o t h e a c t i v i t i e si n t h e W o r k b o o k a f t e r y o u h a v e f i n i s h e dt h e c o r r e s p o n d i n gu n i t i n t h e S t u d e n t ' sB o o k .
Listeningactivities T h e r e i s a C D w i t h l i s t e n i n ga n d s p e a k i n g e x e r c i s e sf o r e a c h u n i t .A t t t h e s e 'hands f r e e . .T h i s m e a n s ' f o r e x a m p l e ,t h a t y o u c a n l i s t e n t o a c t i v í t i e sa r e t h e m i n t h e c a r , o r o n a p e r s o n a l C D p l a y e r ,w i t h o u t l o o k i n g a t t h e W o r k b o o k . M o s t o f t h e s p e a k i n g a c t i v i t i e sh a v e a n e x a m p l e t o l i s t e n t o f i r s t .T h e r e a r e p a u s e s f o r y o u t o s p e a k , a n d a f t e r w a r d sy o u h e a r a m o d e l a n s w e r .
/ c h a r g e/ p r o j e c t . 5 W e / d e a t / f i n a n c i a l/ p r o b l e m s . 6 | I t o o k i i m p o r t a n t/ c u s t o m e r s .
You are in a meetingin the UK. lntroduceyourselfand tatk about (or a job you'd tike to do). Make notes your job and responsibitities to help you rememberwhat to say in English.Write up to 50 words. .!!:-..----.' {i,,t:{Í.ryl+:tl tlt.t4.A! U |!l t-!1Í.t,,.>
The CD-ROM Y o u c a n a l s o u s e t h e C D o n y o u r c o m p u t e ra s a C D - R O M .T h e r e a r e e x t r a e x e r c i s e sf o r e v e r y l e s s o n a n d m o r e c h a n c e s f o r y o u t o p r a c t i s et h e l a n g u a g e t h a t y o u a r e l e a r n í n gí n c l a s s .
Correctthe mistakes. 1 Where's the factories? !.tr/Íu"te$ t-t.í.ht Í|tt{t:ll.tli 2 T h e y h a s o f f i c e si n L o n d o n a n d R o m e .
3 Our facto r yaren' tnear Bristol. 4 Our custo mersis m ainlyfrom E urop e. 5 This year there' s3 0 0 com p aniesat the trad eshow. 6 W e ex po r tso ur p rod uctsall ov er the world . 7 D o e sy o u w o r k i n L o n d o n ?
4i
I'
I
Introductions 1
lntroductions1,
ffiffi Completethe puzzle.Atl the wordscontainthe letter.D'.
;r+$ Find
food words. Then write them next to the pictures.
I
PAECOACCOF SALADPAHAO R P P L ME O L A K MR
R I R C
P C P N
EANOLEBKLP
r<@rno
T L E A P MN AAPLBCHICK B S I WH B F
1 Our engineers flt.+!!1it' a good after-salesservice. 2 We t h e e q u i p m e n ti n o u r o f f i c e i n L i v e r p o o l . . 3 We always meet our customers 4 They
d e l i v e ro u r
exports equipment partsto
over the world.
software p r o d u cts
ffiffiFitl in the gaps. 1 2 3 4 5 6
1 2 3 4
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H
,W
p r o v i d ea
z4-hour service.
The company
5
- parts for rollercoasters.
Make four sentences.Use phrasesfrom each box. O u re n g i n e e r s i n s t al l
I
the parts for free.
5 The company
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N K C
a companyin the UK. Presentyour you know) and its productsand services. do the presentationin English.Write up to
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a table to reservea table : to __{lqg_k-_ : the . the list o f fo o d and d rink in a restaurant the biggestdish of the m eal : the the fir stdish o f a m eat: the the last dish o f a m eal : the w hat yo u pay a ftera m eal : the
Match the pairs to make sentences. 1 Can I have so up 2 fd like steak for 3 We have 4 I do n'tw ant 5 Thesame 6 Co uld I haveth e 7 For dessert,I'd like 8 W o uldyo u
a b c d e f g
a reserv ation. please. strawberries, b ill, p lease? a starter,just a m ain course. for the starter? lík eany thingelse? for m e, p lease.
h t h e m a i nc o u r s e .
# ffi
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Fill in the gaps in the conversation. {Íu'J now? (work) A How'sit going? 1,r..the printer gr:{,j B Yes. you A G ood.S o, w ha t . at the mo ment?(pr int) B I a c o p y o f m y re p o rt.( p ri n t) A O K . J usti n t i m e .T h e m a n f r o m U PS in r eceptio n.(w ait) Make questions for these answers. t .{.> Í|lt:t,tt$itll't.tr l.f\llt-lltttÍÚ,:lit'i'": Y e s,t h e e n gi n e e r ' rse p a i r i n gt h e ti f t . 2 . - - - _ _ _ _ _ _ _ ; - - - _ _ _ - ._ N o , t h e b u i l d e r sa r e n ' tw o r k i n gt h i s m o r n i n g . 3. I ' mp l a n n i n gt h e b u d g e t . 4
Comptetethe sentences.The missing words atl contain . 1 She speaks very wett. She's a good +tl!t!t!ltt!li+-tlt{!' 2 She has lots of new ideas. She's very . . 3 She's very sure of herself. She's very . . .-. 4 S h e t h i n k s q u i c k t y .S h e ' s g o o d a t m a k i n g 5 She's 48 and knows the business well. She's very -. 6 S h e ' s g o o d a t u n d e r s t a n d i n gc o m p l i c a t e d p r o b l e m s . S h e ' s 7 S h e ' s a t e a m p l a y e r .S h e l i k e s w o r k i n g w i t h h e r . . I S h e w o r k s w e l l i n d i f f i c u l ts i t u a t i o n s .S h e
il{
Write a short advert for your own iob or a iob you'd like to do.
Job title
Companv
No, the men from the phone .orOunU ur.njt *orf.ing today.
Responsibilities
Y e s , t h e a r c h i t e c t ' sp l a n n i n g t h e r e n o v a t i o n .
il. ;; ;;n;";;;;;;, ;;,0';; i; il;;i; 7 Y e s , I ' n rp a y i n g a l o t f o r t h e d e s i g n c h a n g e s .
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Skills and experience
Write a short progress report about a projector job you are working on at the moment.Say how things are going.Write up to 50 words. WUU To: From: Subject:Progressreport
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Fill in the gaps. stand enioy fun go 1
| '
{tÍtal1n
- - - - - - ; - - r : * - -
2 lcan't
hopeless interested
playing basketball.
.
3 I'm _.-..--_,,...
. jogging. at horse riding. a t e l e P h a n tP o l o .
4 I'd love to have a 5 I'm not
Bl
well with
6 I t h i n k f i s h i n gi s g r e a t
in hiking.
Teamwork2
Completethe puzzle.
ffi
Make six sentences.Use phrasesfrom each box.
.6
t
Correctthe mistakes. 1 How goes the work?
*!6.,a:k{t7{:.!r:!}! k !#|Í,,1q.?-. . 2 We haveproblems withthe budgeton thisproject. 3 we runtwo*;o; ;;l'.0 ..n.J;; ; il. 'o'.nt. 4 He enjoysto watchboxing.
t in.'t ";;;J
to find way sto
p ríceinclud es
the cost of
is very high.
reatlyb ig
The quatity
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a better
'. '.0t.*;*;;;i;;i;;;.
ru.d ;;i;* ...iu,,1.r. 6 Engineers
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off the standard
t h e i rp r o d u c t s
another supplier.
placed a
p riceis a
save monev.
try ing
quotefrom
very good discount.
T{4y p{,lra,l etr*l{{11l:tg ':t*ll,-ttr.
You started a new job tast month.Write an email to a colteaguefrom your old company.Compareyour new iob with your old one or an imaginaryone. Write up to 70 words.
To: From: Subject: My new job l*Íi,.., ',Íi.it',.h+:rci,s L,,.ttni t,.//tt,,t,l litth bit about |!1!|ttLI!-:.io-h..fu.-lu nrui/t birtr,'...
---:'-.j.:.-.j-:--::.j{j
10
1
l"
Choíces3
il
#
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t
Choices 3
Makesentences. Use os... as.
Write the words next to each picture.Then find them in the puzzle.
r T h i s m o b i l e/ e x p e n s i v /e t h a t o n e . {his ryt*:-{rll+: is iu -+,xg:(:!l${yl,. {Í'y. -{,1rqt l:tl*:. T he fi l mI n o tI i n t e r e s ti n/g th e b o o k .
AS EF SA SA HB CE AA SC CH
T he w i n te ri n A l a s k al c o td/ í n S i b e ri a . S o m e j o u r n e y sb y t r a í n/ q u i c k/ b y p l a n e . T h e i n cr e a s ei n s a l e sI n o tI b i g / we wa nted.
o;.;;il;;; Á,./'"il n',n/ L.,;;";;
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1 This is one of . tÍl.t:ttgtls.tqtíy.,'!t't,:t.tl.. machines in the world. (+advanced)
3 T h i si s o n e o f 4 T h i si s 5 .. . 6 O u r s uppl i e rsp r o d u c e(- expensive)
f a c í l í t i e isn t h e c i t v .
lol lulKP EGROOC
l*l I'lHR OB ML AE lolS L A N l'l W E K ut E RREK
E H
I
I D Y O
w ,4--=-
-f
Write a hotidaypostcardto a friend.Answer these questions: Where are you? When did you arrive?Where are you staying? What is there to see/do? Write up to 70 words.
jobs I do. (- interesting) office in the building. (+ bad)
p e o p l ework for us. (+ experíenced)
7 Their company manufactures _..,___--____
ffi
K A M
Make sentences.Use the superlative.
2 O u r w ar e h o u s eh a s (+good)
ffi
Í*lRE TE SS TT
equipment. cars. (+ fast) ____
Ulderline the correct words. 1 The most possible/ irnpoltqntquestionis money. 2 lt's compulsory/ essentialto have reliablecolleagues. 3 lt's necessary/ compulsoryfor BritishAirwayspilots to wear uniform. 4 Good lT skills are essenfial / possible for this job. 5 | don't think it's important/ possibleto increase our profitsany more. 6 She made a very necessary/ difficultdecision. Match the pairs to make sentences. 1 W hat 'st he b e s t t í m e a p a rt o f the co untr y? 2 Wh at 'st he we a t h e r b s o m e g o o d ho tels? 3 W hat ar e t h e c likein the summer? 4 Do you n e e d t o h a v e d o f y e a r to visí tyo ur co untr v? 5 C a ny o u r e c o m m e n d e r e n ta c ar ? 6 | s í t che apt o f a c a r t o tr avelar o und? 7 W he r e 'st h e n i c e s t S b e s t c a mpsitesto go to ?
I'r
Experience
the table. $.ll\ ComPtete
ffi
lnfinitive
Fill in the gaps with áe in the past simple.
t
Íuft;
The machíne c!.:a!'}ry:t very safe. lt was very dangerouS. v e r y c o m p l i c a t e d .T h e y w e r e n , t
4 The otd computers as well. 5 The bicycle wasn't complicated.
.
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llrír,',l
d i d n ' th e l p
d i d n ' tu n d e r s t a n d thínk buy
a flop. lt wasn't successful. v e r y r e l i a b l e .T h e y w e r e t o o s l o w
made d i d n ' tc o m e
. a s u c c e s s f u l i n v e n t i o n .T h e d e s i g n
6 T he r u n n i n gc o s ts economical.
Past simple negatíve
was/were
2 T he sale s f i g u re s ... e as y t o u n d e rs ta n d . 3 The project
Past simple positive
reao know
v e rv h í g h .T h e c a r w a s n ' t v e r V
didn't choose succeed
Rewritethe sentences.Use too or enough,
d id n' tsay
1 T h a t m a c h í n ew a s t o o c o m p l í c a t e d .( s i m p l e ) .
T& l t u trd iap w,tl'su |-t-sltlE {u:o,t,,l,-,!-Íl' 2 T he bat t e r i e swe re n ' tb i g e n o u g h .( s m a ll)
Comptetethe puzzle.Att the words containthe letter'L'.
3 T h atjob wa s t o o b o ri n g .( i n te r e s ti n g )
ir.,. oL;;;';;;.r;,,.r. ..;*;. iJ;.g...ourl "LJ The targetswere too high. (tow)
6 The reportwas too difficultto read.(easy)
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1 lt was a very u -ftteu{tioi. You are going ,"'*,""'" ;;;; ,, Englishabout ,;;;;;; a project you worked on recently.Write notes to help you. Write up to 60 words.
2 I c o u l d n ' t _ _ _ . _ _ _ _ . - - - _ _t h . .e p r o b l e m . 3 We had lots of
5 | could see only one .. 6 lt was
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with the computers.
. ..
was the low quatity.
4 The
to the problem.
.
. to open the file.
Find the words. Then matchthe pairs to make sentences. 1 minace -\_
a l,
2 lame
b I went
3 drenagnig
\
\-
c
abigmeal.
.-
l went to the
t.t!!t!|!íl...
4 daclene
d I went out for a
5 cokode
el
6 poshginp
74
I
i"
Experience4 saying what you did at the weekend. Make five sentences.Use phrases from each circte.
l'il get
S h a t tI
customer
in the meeting morning. room? and the hotet? this week.
ffi 3 4 5
You had a meetingwith an Engtishco[league.ln the meetingyou offered to do five things. Write a message confirmingwhat you'lt do. Write up to 90 words.
II
,6i
l"
Arrangements5
Arrangements5
office. Filt in the gaps in the conversations at the tourist information
Comptete the puzzle.
ffi
can you t.tut.k all the details? C o u tdyo u let me _____________ th e result? Pl e a s e attachedthe d o c u m e nyt o u r e q u e s t e d . 4
I'llget in
5
Shatl I give you a
guided I information leaflets maps souvenirs gift museum I
A B A
with them.
this afternoon?
ffi
6
I ' l lg e t as oossible.
7
ShaltI look
B A
to yo u as so o n the flights?
Put the words in order.Make sentences. 1 fi n d / pl e a s eI th e I th e / o f l a t ta c h e d/ m inutes/ meeting/ team . - - -Plrast - - - - - - - - - - - -Íi,,,{ - - T - ,,t{,l,,hc,l thr wiltt.ttes - " - - - - - -,',t':t'.Íl,, - ' - r - - - ' - - - tt,rm ut{{tíuG, ---'------\ar---2 c o n f i r m / l / d e t a i l s / y o ul trh e l o f / r e s e r v a t i o n / h o t. e l
3 r'rr / discussed, t ;;J t ;";;i.t.i il l.; lil I J;''*.. 4 attach I ourl.;;;.,t;i,".,/'ri / , i,,,r" t,r..'. ir"Li"-t..Inew. 5 rorward i sates f L/;;;;';;t^ntvu," l;;i^:;^,; /il; /ioooI c o n f e r e n c e.
6 don't i ptease / i; /ilil;
ffi
t ;;;;..ii n.'',;;;/;;;';;; .
Correctthe mistakes. 1 I'll get in touch with her?
S/*tl{!37ct ir Í.+:ldl a:th l-rer?1_t|Í{,4rt t,4t{uí* rl:it{l(rcr 2 | have a word with him. A c c o r d i n g t o t h e t i m e t a b l e ,t h e f l i g h t i s l e a v i n g a t r o .
4 H e st aysin Pa r i sa t t h e m o m e n t. 5 As di s cu s s e dI, ' ma rr i v eo n S u n d a y . 6 T he sal e s c o n f e r e n c h e a p p e n sl n Las Vegasthis year.
r8
I
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Morning. Goodmorning. Do you have any it$ertu*tt't?lt about the town? . . . . . ?A n Y - . . . - - ? Anystreet Sur e.H er eYou are. T h a n kY o u .
A B A
Ex cuseme. ls therea shop near herewherethey sett shop s in the old Yes,ther eare lots of ... . m u c h . v e r y O K ,t h a n k s
A
ls the - op en tod ay ? Yes. lt's Wednesdaytoday,so it opens at two. There'sa . - t o u rt h e n .
You spoke to a cotleagueon the phone about your visit next week' Now write an emait to confirmthe arrangements(date,time of meeting,travel and hotet detaits).write up to 70 words.
@ilm To: From: Subject: Next week's visit D car ...,
Objectives6 in the continuousform of the
ffi
Makefive sentences.Use phrasesfromeachbox. lf our forecast
o p i n í o n t, h e
p r o ductw í ll p r o bablybe
lf your idea
it'll definitely
wi l l w o r k
I think
i s a c c u ra t e ,
Perhaps
b in the next q uarter.
good profit. c technolog y . d sales by 20%.
t h e p r o j e c tw i l l make a
7 2
a 5 0 new stores.
be a big succeSs.
this contract.
lÍ-*lrÍ;;:,$,u.'|ti,'l,.{llliI{t.,th+.{!lyr*:t.u:|lÍ{:.,..n,.Íl
3 4 5
ffi
Sense or nonsense?change the nonsensesentencesso that they make sense. (Sometimesthere is more than one way to do this.) 1 H e ' l l p r o b a b t y f i n i s h t o m o r r o w . l t ' s a l o n g - t e r mp r o j e c t .
SN
n r
@
!
! !
4 l f w e t r a v e l t h e d a y b e f o r e , w e ' l l c e r t a i n l vb e o n t i m e for the meeting.
!
5 T h i s c o m p a n y ' su n l i k e l y t o w i n t h e c o n t r a c tb e c a u s e its prices are high.
!
tr n
2 H e w antsto be a com p anyd irector. He' sv ery
!
4 I don't think the price is too high. ln fact, it's very
2 I ' l l d e f i n i t e l yg e t t h e j o b . I d i d b a d l y i n t h e i n t e r v i e w . 3 In the short term, over the next ten years,we'[ get the results we need.
6 l thínkwe'll change supp[ierbecause he's lowering
h i sp r i c e s .
!
Ík|Í{1ucl:atl{31 /.t.]y fitlsÍr t+:tr.t+,t.r+:l.t:, ,:,,,':a;.I *tI,Ís u,+, ry,t t'itti,5!.I tQul +] Ü i lrt,'
r
1 Our ga*i{. is to in creasep rofits. 3 I ' mm e e t i n gt h e .
.
m anag eron F rid ayto d iscussp rog ress.
5 The co mpanyfo r ec astsa 5 0 % increasein sales.I think this is 6 I d í d n ' tm e e t m y s a l e s
last week.
7 I ' m . . _ _ . _ _ . . _ . _ _ t o m e e t a l l m y t a r g e t sb, u t I d o n ' tt h i n k I ' l [d o 8 H e d o e s n ' t h a v e e n o u g h g o o d staffto hetp him objectives. 9 His plans aren't
20
1
his
Theywon' twork in p ractice.
l"
Objectives6
í.$
ffi
li$ 1 ' E.
write notesto hetpyou give a shortpresentation on yourcompa
(or an imaginarycompany's)aims and objectivesfor the next three months.Talk about costs,sales, staff and new equipment.Write up to 70 words. rlr' &tr,ur', s!.1!tt ?:t:t J!..s tu ltiLtttq .
questions with ever. ffi*Make h a v e t / job in Rome? {! v'*:Ltilt.tL'vL:rfuar"{,t it,{s ht i?.trtur?
--'-
- ---"--.'r"
------q7-----
----
2 go I lapan?
J.rii ..;;;.; work for / English company?
ffi
.tirJ f r"r"t.'.i
Put the conversation at a travel agency in order. write 1-11 in the boxes.
! I
Wh e n w ou l d y o u l í k eto tr a v e l ? An y t i me i n t h e n e x tt wo we e k s .A r e th e r eany cheapftights?
L] ! D !
Y e s ,pl e as e .I ' d l i k e t o b o o k a f l i g h tt o R o me. Yes, about 600/o. The returnflight is only f72.
tr N o pr ob[e mV. í s a A, m e r i c a nEx p re s so r M a ster Car d? tr H e l l o .C a n I h e l py o u ?
n r
givei pr esentatio n ?
ffi,$Make six sentences.Use phrases from each box.
Let me check.Yes,we have a few last-minuteoffersfor this weekend. l s t he r ea b i g d i s c o u n t? Can I pay by credítcard? Great!Are there any extracharges?
tr N o, e ve r yt h i n g 'isn c l u d e di n th e f a r e . ffi
Correctthe mistakes. 1 | go to the meeting if Ítstartsat 4 o'c[ock. ,Í.iÍst.tl.tk.l.tt.4..,:.|il.p.':k,-.. /!/Í.,.Ie ÍQ-tlu-.tlt,.c.til4,J 2 | don'tthinkthe project be successful.
lt'sunlíkely thatr.r..*..t'h;;i;';;i ir.rii*"..r...
agenda so far.
I've already interviewed
f i n i s h e dt h e
We'vealreadystarted
three people
I'vewritten
work on
email yet.
She hasn't
s c h e d u [ ew Í t ha l t t h e
reportyet.
I haven'tr eptied
hatfof the
the installation. for the job.
7
Í/lc,ilb, {lugq!t-ct:t!1fut+:t"utrg'lÍ:hrgr{e',.ll/r:fo_t:
2 3 4 5 6
W e ai m t o i m p ro v eth e t e c h n o l o g yí nth e n e xttw o year s.
w.;'.. ;i;il;;;;;;;;;i;;;;il;. She's hoping to gettinga refund. he ph o n e su s n e x t
22
I
l"
.:Í
-$-ii J ij Í t
t
;i '" i*i Í
ti t 4it 3
Success 7
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Success 7
Completethe puzzle.
Nlq Find
5
verbs in the Puzzle to comptete the sentences.
D r D R KnE
R D R I v lElN o w E D R lrlt
v A S D OUE R N K E TWE FOUNDFL IM MAMSW
1 l've , |ry:t:r,, to Paris many times. a sp ortscar. 2 I' v enev er 3 I' v enev er . in the Atlantic. 4 He's__._-___,._ the New York marathon. 5 She's a bicycle.
acrossthe Alp s on the b est way
6 They've to keep fit.
Correctthe mistakes. 1 I'vejustspoketo my bossaboutmy futurewitht h e
company.
' Í , y , i l t s Í s t r p k t , t l í t , t l t t í t l , , . . - ' t' I l t , , r t t p t l l l f i , { l , , ' , er',i{'!t{,lt,. ''-'-.Í-'..''.;./. '-t.,';tnÜ,ltr#.
2 We've be very busy so far this morning. 3 Have Vou ever work with hím before? 1 We're making good
ltrl$!:t,5$.. with the project. -.. with the installation.
2 We're having
3 lt's a very difficult problem to
.-- .
4 | gave him an
. on the situation.
5 E v e r y t h i n gi s g o i n g t o
..
4 We've yet done everything. 5 So far I only write the first two pages of the report.
6 We haven't finished 7 Tlrc work is going 8 We're two weeks behínd
ffi
Find the words and then fill in the gaps. ringbo t:+:rtyl d ruprsise r yzac
sacyr d races paphy
1 I h a t e r u n n i n g !l t ' s s o
nuf
lut.,ttt1 .
2 He was
to drive so fast near a school. 3 Y e s t e r d a yw e w e n t u p i n a h o t a i r b a l l o o n . l t w a s g r e a t 4 I f i n d t h e i d e a o f p a r a c h u t ej u m p i n g v e r y 5 I was too 6 I wasn't very 7 I was
You are a human resourcesmanager.Write a memo to all staff about the personwho has acceptedthe post of sales manager. Give a few detaitsof his/hereducationand experience.Write up to 100 words. ,:ii*
'rtr6,,:,;.c
,*,J
""*# .jx6;-r^,..S*'
M EM O To: All staff Subject: New sales manager
tu
t1i':r.ri;*Á* 1 .'-a,'ii.l{Álu#Íi;j
s,
ffi $t,
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to swim across the river. when I lost the race. a t h o w q u i c k l y I l e a r n e dt o s a i l . ili,r'
24i
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Completethe Puzzle.
so far today.
2 3
5 6
Use phrases from each box. W hath as
q u a rte tr h e CAC 40
have gone
up by 50% .
p r o p e rtyp ri c e s
faltenby
t h i sm o n t h .
The price of
T h i sd e c a d e
p r i c e so n the oil has been h a p p e n e dt o snare
Across > 1 The {d{!!tt]!t!it. . situatíonWas very differentin the 1950s. 2 Banks . . m o n e Yt o P e o P l e . in the p rop ertym ark etin 2 0 0 3 . 3 There was a 4 We've borrowed a lot of money,so we now have to PaY off
risen 5olo.
s ta b l e
NASDAQthis mo r ning?
t ...!,l..!hgt í-ttts hapsl.euet! tg s1urcrr!r!,t..1!l.,..tlu NÁ5D*1Qtlis nurtu.ui?--..
2,...
_
.
the -.. . 5 Sales have started to
this q uarter.
Down v
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z6
l
You have to speak briefly in a meetingabout the economicsituation in your country.Make notes in English to hetp you give the tatk. Talk about currency,property prices, inflationand unemployment. Write up to 60 words. f lt ce.p. tt.ttt.r. tu -.stt t,
6 7 8 9 10
in Americaaft-er1929. Therewas a tong .. . from a b ank ' m oney Yo u can . . . is hig h at the m om ent.A lot of b usinessesare c l o s i n g . is onlY4.6"/". The intereston our Therewas a q uick ly ov ernig ht. The pr iceo f o il dr o p p ed
Media B iffi
ffi putthe conversationin the correctorder.Numberthe boxes 1-10. i$ ifftr No,I didn'tactually. ! W e [[,I w an t e dto wa tc hm y f a v o u ri tes o a p and a quiz sho w .
D
p r o g ra m m e Y ou mi s se da v e r y i n te r e s ti n g t hen.The pr esenterw as brilliant.
!
n tr
Y e s .l t w a s i n c r e d i b lteo h e a rh o w h e s p e n ta m i l l i o ni n f o u rw e e k s !
!
u
Y e s, I t i ke dth e i n te r v i e wwi t h t h a tA m e r i canactr ess.
n
R e a l l y ? | t h o u g h t s h e w a s b o r i n g . F o r m e t h e b e s t i n t e r v i e ww a s w i t h
Undertinethe correctanswer.
on TV' 1 Last week the fitmshown/ is shown/ was shqwn advertisedon 2 Recentlyour productsare advertised/ were odvertised/ the Internet. sev eralchannels. 3 o ur br andis pr o mo ted/ p rom oted/ p rom oteson com p anies' 4 P r o ductplacementus es/ is used/ used b y m any are returned' 5 Severalof our new products returned/ were returned/ manufactured / are is manufactured / 6 Most of the parts of this car manufactured in GermanY.
S o y o u s a w t h e d o c u m e n t a rayb o u tt h e I n c a s ? D i d you w a t c hT V l a s t n i g h t ?
tr Y e s,I w at c h e ds o m e r e a l l yg o o d p ro g ra m mes.
Y ou kn ow I c a n ' ts ta n d s o a p o p e ra s .I n e v erw atchthem.D id yo u see that late nighttalk show then?
iii
the ouiz show contestant.
ffi
Sense or nonsense?Changethe nonsensesentencesso that they make sense. (Sometimesthere is more than one way to do this.) SN 1 T h e p o u n dh a s g o n e u p a g a i n s t h e d o l l a r . Y e s,t he vat u eo f t h e d o l ta rh a s i n c re a s e d . 2 Housepr i ce sa re s t a b l e .
n
V
Y e s,t he r e 'sa b o o m i n t h e p r o p e rtym a rk e ta t the mo ment. t] 3 H aveyou bo r r o we da l o t o f m o n e yf r o mt h e bank? N o , I d i d n ' tt a k e o u t a n y l o a n s . n
n !
n
!
4 Ar e you s t i l l w o r k i n gf o r T M P? Y e s .I ' mu n e m p l o y eadt t h e m o m e n t . 5 Di d t h e fi l m h a v e s u b t i tl e s ?
n
Yes, it was dubbed. 6 Did you see the golf match yesterday? N o , I d i d n ' t w a t c h t h e s p o r t s c h a n n e lt a s t n i g h t . l
-----'
!
{|u-t|{l-!&{ {l,* ,l,|tl-t] t{l,t{,tltl}rttt+{{1u l{rÍ!*t.l ),t-l,{íl{-l${tr{
----------t
,,Í {Ú', +í,:llsltltt.r.lríll.ti'rlrl-il.
!
{;r:trutl on TV. in the street' a d verts on .----,.,---o u r s e e Y o u c a n 2 m a gazine? t h a t i n .. 3 ls it expensiveto 7 We advertise our
h a v e i n c r e a s e do u r s a l e s b y 3 o o / " ' share. 5 W e'r eaimingto imProv eour
4 Our TV
6 How do you 7 Our companyhas a very good 8 We. 9 I think product
a basketballteam. is very successful'
1 0 Our clo thesw er eworn b y actorsin a TV
1.1 Theirnew spo r tsca r was used in a film for a 1,2 We have a new strategYfor the 1,3
z8
I
is sh ortfor ad v ertisem ent.
of $to,ooo. of the brand.
Strategy 9
Strategy 9
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you know) for Write a short history of your comPany(or a company set up, how it it was the first page on a companywebsite.say when grew and how it devetoped.Write up to 80 words'
Makefive sentences.Use phrasesfromeachbox. a lot of
Afterher first
off atl of the
We tried
hard to cut
o ur pr o fits.
the company
left Berghaus Fashio ns.
w o r k e r sw h e n
We invested
up his b u s i n e s isn
coststo i nc re a s e
unemployed for two years.
They laid
c o m p a n ywe n t
zoo3 when he
started to rose money.
3 4 5
n ! tr n n
Sense or nonsense?Changethe nonsensesentencesso that they make sense. (Sometimesthere is more than one way to do this.)
! !
7 2
ffi
SN Was your marketing strategy effective? Yes, our sales decreased. D í dy o u r b u s i n e s s g e t b e t t e r ? Yes, so we laid off a lot of staff. D i d y o u d o w n l o a d t h e d e t a i l s f r o m t h e c o m p a n y ' sw e b s i t e ? Y e s , I l o s t t h e I n t e r n e tc o n n e c t i o n . Did you solve your problem? N o , I f o u n d t h e i n f o r m a t i o no n t h e F A Q p a g e . Did you read the online article?
No, I cou l dn 'tbe c a u s eI ' m n o t r e g i s t e r e d . 6 | cou l dn 'tl og on to t h e c o m p a n y ' swe b p a g e b e causeI forgotmy password.
30 1
tr V tr tr ! tr tr ! tr n !
!
conversation in the correct order. Number the boxes 1-8' D id yo u enteryo ur user nam e and p asswordcorrectly ? Ther emust be a pr o b lemwith the b ank ' sserv er'
H:$ Putthe
n
What'sthe matter? A r e yo u co nnected?
Yeah,but it's very slow.And yesterdayI couldn'tlog onto m y b a n ka c c o u n t . Oh ... I 'm havingpr o blem swith the Internet' Yeah,maybe... I think l' [l g iv e them a call' Yes, but I got a messagethat said I wasn't registered'
ffi writethe words.Then fitt in the gaPs.
. We didn'twant to We startedto buitd the businessl .-qr.ttda.trlb years we workedvery at first.In the early grow too year was in 2003' but progresswas slow' Our best -.--...-----, We continued p rofits' and we m ad e hug e SaLesimpr o ved todountiltheendofthefottowingyealwhendemand however'the businessgot better --,----------, dropped' and thingsar e no w OK again.
131
Solutions1,0
Make six suggestions. Use phrasesfromeach box.
ffi
H o wc o u l d
the name for
new manager s?
Why don't we
opening
p a c k a g i n gf o r
Thailand?
W h a ta b o u t
use the plans
s to r esí n
hotcountries.
W h yn o t or gani se
about changing
Let'sdesign
a training course in
t h eA s i a n mar ket? the UK for all
we Increase 7
Í.{ctt: t*l{t{
by the Bangko k office? in A sia?
tg,l'.t.!,!a:{'17lSt.
2
Across > . r I think we should choose thrs oltt,t't\!t, work ingtoo h a r d a t t h e m o m e n t . he' s Sim on, ab out 2 lm . in Poland? a factorY oPening . of 3 W hat ar e the 4 | w o uldn't . . usingthat sup p lier. beforewe sign the c o n t r a c t . 5 We have to be ..
3.. 4 5
ffi
Fill in the gaps and then put the sentencesin order.Number
boxes 1-8.
L__l lt we . (i n cr e a s es)a l e s .
n
lt
*u
orproducts wemake' we r..,r:1il!:Lll'.nu'0"
f
lf we ( o p e n )a n e w p ro ductio n[ine,w e ( c a n )d o u b l et h e n u m b e ro f p r o d u c t w s e make.
!
|fwe . (increase)profits.
tr
lf we (have)more creativeideas,we . i mpr oveo u r a d v e r ti s i n g .
tr
(increase)sales,we L__l tt we n e w p r o d u c t i o lni n e .
I
fl
attthe sug g estíons. ! . |' ll d iscussit with m y b oss.
Write the words. Then fitt in the gaps. dragupe tfp,rlli*lt. drufen
noctecnoni
. s t e m p e l p u n- ,- - - , , - - - . . . . ,
naccle laydeed
1 Can I UÍ},{;{liÁtmy ticket to business class? 2 The flightw as
|f we ,,!i,l . (do)morelateralthínking, w"i! l.r,r,i: (have)more
(can)deliverfaster.we L__] lf we sat i sfi e dc u s to m e r s .
.
8 That'san í nter es ting
( h a v e )m o res a t í s fied custo mer s. We
c r e a t i v ei d e a s .
32
Down v 6 |t'simpo r tantto 7 W hat a ver y go o d
(can)improveour advertising,we
(have) more
-.
3 I 'mso r r y,I have to . 4 5 I missed my 6 You pay a
.
.
b ecauseof technicalp rob lem s. the b ook ing . on firstc[asstíck ets.
. b y four m inutes. for m ealson som e ftig hts.
(can)open a
133
S o l u t i o n s1 0 You are on a businesstrip. you'regoing to be late for a meeting with a customerbecauseof transportproblems.write a text messageexplainingwhat's happened.say what you'regoing to do and when you expectto arrive.write up to 50 words.
Make four sentences.Use phrases from each box. The best
thebui[díng,
a b us here, it' [[tak e
und erthe riv er.
leadsinto
a tunne[, whichg oes
y o ut o t h e airp ort.
you have to go
I'l*trTilIt{r_: Tr_tBE LfrTE Frlt-,;
This r o ad
rll-tR I'IEETII'{.
7
way to get into
the town centreis
to take a taxi.
$t: {lrstulr$ ts 4't fufu{fu tg.Í4:l} retÉ!Í: ls t*,t+y&r 4 -*n*í'.. .
2 3 4
ffi
Match the pairs to make sentences. t our officeíson thetop floor.Themain
a the tracks. b is ten floors below.
reception
m y suitcase,p lease? d the m ountaintog ether. e the city. f the corrid oruntil you get to the tift, the trainat the nextstop .
2 Can you help me tift up
c
3 We skied down 4 Go along 5 T h i s h i g h - s p e e dt r a i n f l i e s a b o v e
ffi
Correctthe mistakes.
6 You need to get off
t
7 The tourist bus goes around
lf we left now, we can make our connection. Íl' l ,, {Í,l,r ÍlÍ.-Í-l!.,!.ti ! l.,1:.!..l,l.i.,.{ .u.ttt.k+..l.,-|!.|...l.+i!.tt!-+ttl''+:!.t, .. 2 L H p i l o t s s h o u l d W e a r a u n í f o r m .l t ' s c o m p u l s o r y .
I p.opiu *n".*"rr nr',J'r* ,'r.,,n"urJ.l, *.u;;;;.;J. ;i;ilir;. ". Thisis a goodo'."Jr.r.t ; t;"riJ;i ;;; ',. Y ou don 't ha v et o s p e a k l i k e th a t t o y o u r b o ss. Be mo r e po r ite.
34 I
ffi
Write the words and then match the opposites. g t i t h. . . . . .
vaboe ghih
. .. .
hitck
lobew rowran
niht u,it/t:
Httrroul
Transport 11 ffi
Transport1,1
Label the drawings with the words in the box.
in order. Number the boxes N..l{Put the yoconversation u had TV in y our room ?
n n n
tength thickness height width
n n n n n n n A n
ffi
t-72.
So
Gr eat.H aveyo u ev er b een on a cruise? Yes, satelliteTV.You had to buy a card to watch it. That was the only extracharge.Everythingelse was free. No, never. So yo u spenta lot of tim e on d eck ? Yes,it w as near ly4 o m etrestong .I could n' tb eliev eit! lt w as o ur fir sttim e as wel[,b ut the ship was fantastic. Yes, but ther ew as also a heatthand fitnessclub with a sauna. W hat did yo u do in the ev ening s? W as ther ea sw im m ingp ool? H o w w as the ho lid aythen? W ell,afterdinner,we usuallywent to the cab aretb ar.The shows were alw aysgo o d.So metim eswe just stay edin the cab inand watchedTV.
H.HWrite a
Completethe puzzle. You must wear . !!-.1&,ttiy._e_._. c l o t h í n gí n t h e l a b . D a n g e r o f f a l t í n go b j e c t s !Y o u must wear a , .
at all times.
You must wear ._... p r o t e c t i o nw h e n t h e a í r c r a f t e n g í n e sa r e r u n n í n g .
postcard to a friend. Tell him/her a littte bit about the fantastic time you are having on a Caribbean cruise. Write up to 90 words.
Í}{llr".,,, l , J '
l r,, Í:Íí7}"í?,6r{]fi*í|sti; tiwt -'tl"-"'1"--"-'
hrre oít
,r !
tr tu Lrr riltlttfl t r truisr!
Follow the health and safety rules to avoid There are high levels of dust in the ai1 so you must wear a There is a list of health and safety in all areas of the plant. You should wear protective shoes or ,___._.__.. High ... clothes a r e e s s e n t i a Io n t h e t a r m a c . Use protective .. w h e n p i c k i n gu p m a t e r i a l s .
t6
1 0 We should all work together to accidents.
I
Í ' i i Filt in the gaps 1 You ,.!zt!t.5.t . 2 You 3 You 4 You 5 You 6 You pr esentatio ns.
must oÍ mustn,t. a visa to go to Russia. carry sharp objects onto a plane. drink and drive. be over 17 to take a driving test in the UK. c r o s s t h e r o a d w h e n t h e t í g h t sa r e r e d . b e a g o o d c o m m u n i c a t o rt o m a k e e f f e c t i v e
l"
Agenda 1,2 Make six sentences.Use phrasesfrom each box. Completethe puzzle.
She promised
k nowsone of thecandidates.
keen to be
Across > 1
Have you got a copy of the . t!:{irt.tt{:s from the last meeting?
2
Does everybodyhave an
3
We didn't meeting t" lir.rrt
4
Our new boss likes to
In c r e a s e
to sp eak
until Monday.
p a r ti n t h e j o b
to startthe p roject
new p roject Ieam.
shewashappy
the rep ort two weeks
a b o u th e a t t h and safety.
d e c i d e dn o t
part of the
to finish
the b ud g et
---_\IÍ
She said
a ir'r. r..port.
.- att the progress
H e'sr etuctant to take
meetings.
aheadof s c h e du l e .
Down v 5 6
7 I
Details of the meetingwere . . last week. I'd like to send my
make il. ;;;ii;;,á,i:J,.;i:'t What'sthe first on theagenda? W o u l ds o m e b o d y .-... the minutes, p l ease? the last
ffi
Correctthe mistakes. 1 I'llphoneyou untilI getto the airport. |!1lph'tut:ry:!!ll.l,-hlu..[4+:t fu tllr ttít.ptlrt, 2 We'l[ringthe officewhenwe'tlarriveat the t 'l l ph on eyou a s ; ; i .t ' ; ; ; . I w on'tst ar tt h e m e e t i n gb e f o r ey o u ' l lg e t She said she be very busy today. He told me he have a copy of the minutes.
t
te*: #:t.{Ín'? Ú$Í-{!t,í tt'.stís*,{lt{t" $.{1;p1,,ry{stll. t,, t'itlt+ít!{tt! l'r-)f',l,!tÉ
.
2 3 4 5.. 6
Write an email to a colleagueabout a discussionyou recentlyhad with a customer.Write about what was discussedand what you both agreed to do. Write up to 100 words.
@-nn To: From: Subject:Customermeeting
Agenda1"2 ffi
Put the conversationsin the correctorder. Numberthe boxes 1-7 and 1-8.
1 #s$&tr
At reception
Thanks.
n n
N o, pe opl ea r e s t i l l h a v i n gc o f f e ei n t h e c afeter ia.
I
He l l o,Mr B r i g g s .H a v ey o u c o m e f o r th e s tr ategymeeting?
n
Y e s. I'ms o r r yI ' m l a te .H a s th e m e e ti n gs tar ted?
tr
He l l o,my n a m e ' sPh i t B ri g g s .
!
l f you'dl i k e t o h a v e a s e a t,l ' i l r i n g f o r s o m eo neto get yo u. Ah,good.
n
B e for et he me e ti n g
ffi
Make sentences. .,.Í:iÍÍi the examPle. to Listen J'6 in chargeof service customer |n in chargeof customerservÍce. thesalesdePartment |n Ínchargeof the sales department. team themar ketí ng l'n in chargeof the marketingteam.
I
Y e s ,t han k y o u .
I
Coffeewould be great.
!
N ot bad.A tt th e t r a i n swe r e o n ti m e t o d a y.
n f
N o pr obl e m t, h e r e ' sa d r i n k sm a c h i n e,i u s to utsidein the co r r ido r . An d h ow w a s t h e j o u r n e y ?
tr
S h at tI t ak e y o u r c o a t?
n
G r e at .T h a n k s .
I deatwith pr o ductiopr n o blems ÍdealwÍthproductionproblems. pr o blems financial problems. I dealwithfínancÍal customers dífficult l dealwíthdifficultcustomers.
n
Re al l y,t ha t m a k e sa c h a n g e .C a n I g e t y o u anythingto dr ink?
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Choosethe best replies. 1Hi a Hello.
b Hi.
c Good morning.
2 How are you? a Yes, and how are you? 3 Sorry I'm late. a So am l. b That's OK.
b Bad.
c Very well, thanks.
c Are vou often late?
4 After you. a No, ladies before gentlemen. 5 Would you like a seat? a Why? b Yes, please.
b Thank you.
c yes, please.
c probably.
6 Do you mind if we have a break now? a No, not at all. b Yes, I do mind. c Yes. 7 Shalt I take your coat? a Very good idea! b Yes, thank you.
c Where to? 8 C a n I g e t y o u a n y t h i n gt o d r í n k ? a T o d r i n k o r n o t t o d r i n k ?T h a t i s t h e q u e s t i o n . b Why? c No, I'm fine thanks.
40 1
Transcripts
Make negative sentences. Listen to the example. I 'man assistant. l'm notan assistant. He'sin chargeof marketing. He isn'tin chargeof marketing. We'reresponsiblefor exports. Weoren'tresponsiblefor exports. They're in the meetingroom. Theyaren'tin the meetingroom. Theywork together. Theydon't worktogether. Shehas pr o blemsat w o r k. Shedoesn'thaveproblemsat work.
Where your offices the car p ark the toilets
Whereare your offices? Where'sthe car park? Whereare the toilets?
When the fair start Whendoes the fair start? the showend Whendaes theshowend? you finishwork Whendo you finish work? What y ou d o Whatdo you do? they make Whatdo theymake? y our com p anym anufacture Whatdoesyour companymanufacture?
Listento the conversation. i;#ii#ii"{'frtÍ$ A B
B A B A
Good ev ening . Hello.I have a reservation.The name'sRogers.A tablefor one. Yes,OK. lf you'dlike to come this way,please. Thanks. Are you readyto ordernow? Yes,to start, the tomotosoup, please. And whatwouldy ou tik efor the main course? For the maÍncourse,lomb withpeas and carrots,please.
Listen again and reply for you.
3 Ask questions. ,. r-lstento the exampte. tnthe office ne she 16eV
ls he in the office? ls she in the office? Are they in the office?
I lL7 I
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Transcripts
urlit 2 Makesentences. i]i:Il;i*lii$lÍií Use the present continuous. Listen to the example.
workin the officeat the moment I l,m workÍngin the office at the moment. he He's workingin the officeot the moment. she She's workingin the officeat the moment. We'reworkingin the officeat the we moment. they They'reworkingin the officeat the moment.
Makequestions. ffiil1ti*í*#;"i$ Use the present continuous. Listen to the example.
a t the mome nt w h atyou w or k on Whatare you workingon at the moment? w h atshe do What'sshe doing at the moment? wherethey work Whereare they workingat the moment?
Makequestíons. ffiffi#íffi Use the present continuous. Listen to the example.
work at h o m e ls she workingat home? she m an agethe project you Are you managingthe project? organisethe conference he ls he organisingthe conference? writethe report ls she wrítíngthe report? she
ffiffiW Makesentences. Listen to the example.
sell software they're They'regood at sellingsoftwa m a k edecisio ns l'm l'm good at makingdecisions. not very good at m a k epr esentatio ns I'm l'm not verygood at making presentations. work on bígprojects she's She's nat verygood at worki on big projects. s e l l c omputer s we're We'renot verygood at selling computers. like wo r k i n the designteam I I like workingin the design i n te r viewpeo ple they Theylike interviewingpeople. m a n a gepeo ple she She likesmanagingpeople.
3 L[xnBe
ffifffiiii Listento a conversation abouttourism.
Mdke comparatives. ,,:, 1,,..,, examPte' the to Listen
A
cheaP cheaPer eood better lmatt smaller worse bad
A
big easy
bigger easier
Make Positiveand . ,.?t,r:,, com Paratives. negative Listento the examPle. difficult nore difficult
B
A B
lessdifficult
expensive moreexpensive less exPensive po pular lessPoPulor morepopular eco no mical moreeconomical lesseconomical
. ''.;'liriítt Makesentences. Listento the example. planes fast trains Planesare fosterthan trains. bikes slow cars Bikesare slower than cars. PCs cheap laptops PCsare cheaperthan laptops. emails good faxes Enailsare betterthan faxes.
A B
A B
So, whereare you from? l'm from Finland. Oh, what are the best placesto visit in your country? t thinksome of the best parts of the countryare in the east. Thereare lots of lakesand foreststhere. lt's also verybeautifulin the north. What are the best townsto visit? ObviouslyHelsinki.That'sthe capital. It has lotsof museumsand beautiful buildings. What'sthe best time of yearto visit? I thinkthe best timeis Decemberor Jan uary. Everywhere looks beautiful in thesnow. And what'sthe weathertike? lt'squitehot in thesummerand very cold in the winter.
Listenagainand reptyaboutyour country.
{,', Make positive superlatives. t lsten to the exampte. Thisis good office Thisis the best office. newmembero f the team Ihisis the newestmemberof the team. srnalloffice Thisis the smallestoffice. u n u s u adl e s i g n tftisis the most unusualdesign.
good at solve problems he's He's good at solvingproblems.
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d$ ffir*Bt Makesentences. Usethe 1trit;Ífii.1jffi.1g
past simple. Listen to the example.
successful I lwas successful. po pul ar it It was popular. late they Theywerelate. high sal e s Sales werehigh. havea problem I I had a problem. find a solution we Wefound a solutÍon. go to America the team Theteam wentto America. make a film they Theymade a film. c os t 20 mi l t i ondo l l a rs t h e f i l m Thefiln cost20 million dollars. ta ke 12 mont h s the project Theprojecttook 12months.
Make negativesentences. ;ilÍ[IilfEffi Usethe pastsimple. Listento the exampte. pr odu ct not successful Theproduct wasn'tsuccessful. cal noteconomical Thecar wasn'teconomical. not high ru nni ngcos t s Therunningcastsweren'thigh.
Make sentences. il$"ffi#}*$$ Listento the example. too the product expensive Theproductwas too expensive. thedemand small Thedemand was too small. th e de sk big
Thedeskwastoobig.
L.
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Transcripts
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enough safe th e v e hicle Thevehiclewosn'tsafe enough. t h e d esign simple Thedesign wasn'tsimple enough. the market big Themarketwasn'tbig enough.
Make negativesenten i*.ffig*|#ffi Listento the example. We had problems. We didn't have problems. T h e wo r kto o k a lo ngtime. Thework didn't takea long time. H e s o lvedthe pr o blem. He didn'tsolve theproblem. T h e yfinishedin D ecember . Theydidn,tfinish ínDecember.
Listento the phone 1iffiÍfrffii conversation.
A Hi, how are you today? B FÍne,thanks. Did you havea good weekend? Yeah,it was good, thanks. W h atw as the w eather[ike? It was great.lt was nice and warm. S o w hat did yo u do o n Satur day? I wentshopping in the morningand in the eveningI had somefriends roundand cookeda meal. A n d w hat abo utSunday? l had a líein and thenl cleanedthe house.
Listen again and reply for you.
s ffim$e Offer to do things. 1,,,,,i Listento the examPle. |'ll checko n the lnter net fl! checkon the lnternet. givethem a call l'll give thema calllook into flights l,ll look íntoflíghts. bookthe hotel I'llbookthehotel. ShatlI o ho nebackat fo uro 'clo ck Shatlt phoneback at four o'clock? contactthe Londonoffice ShallI contactthe Londonoffice? sendher an email ShallI send her an email? Shallwe catchthe same train Shallwe catchthe same train? ca[[themto mo r r o w Shollwe call them tomorrow? reservea table for tonight Shallwe reservea tablefor tonight? ,t,.1,1 Make sentences. Listen to the example. at eleven flight arrive TheflÍ9htarrivesat eleven. conferencebegin Theconferencebegins at eleven.
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end
Thetolkends at eleven. train leave Thetrainleavesat eleven. shoP open Theshop opensat eleven. fitm start Thefitm startsat eleven.
about $iffiffi Makesentences Listento the futurearrangements. example.
nextmonth fty to Madrid I l'm flying to Modrid nextmonth. go to the conference I l'm going to the conferencenextmonth. I visit a customerin Paris t'm visitingo customerin Paris nextmanth. give a presentation I l'm giving a presentationnextmonth.
i$ÍÍ Íjffi1!!Lístento the conversation office. in a touristinformation A Good m orningC. an I help y ou? B Yes,please.Do you havea listof hotels? A Yes, we've got a leafletwith details of hotelsand restaurants. B Great!Do you also have any free informotionabout the town? A Yes,we have a streetmaP and a leaflet. B OK, thanks.ls therea shop near here wheretheysell souvenirs? A Yes,thereare lots of gift shops near the station. B OK, thanksverymuch. Oh,iust one morethÍng.ls the museumopen today? A Yes, it's open every day from u am to 5 p m . B Thankyou verymuch. Listen again and ask for the same information,
Transcripts
Transcripts
Í'JnÉt 6 Makesentences. l*;iilIi"*fií1tiili*i Lísten to the example.
I thi nkít 'l lbe a success I think it'llbe a success. popular I think it'll be popular. a ftop I think it'll be a flop. dífficutt l thÍnkit,ll be diffícult.
Makesentences. H*ií;iJ$#ffi [isten to the example.
They'replanningto use new technology They'replanning to use new technology. buil da space s hi p They'replanning to build a spaceship. devetopthe technology They'replanning to developthe technology. We'reaimingto finishthe projectthis year We'reaimÍngto finish the projectthisyear, installthe equipmentthis week We'reaiming to install the equipment this week. They'rehopingto make a big profit They'rehoping to make a big profit. cut costs They'rehoping to cut cosfs.
Makesentences. *ilii;illlTi1# Listen to the example.
lf the cost is low th e r e ' llbe a big demand lf the costis low, there'llbe a big lots of peoplewill buy tickets lf the costÍslow, lots of people will buy tickets. there'ilbe lots of spacetourists lf the costis low, there'llbe lotsof spacs. tourists. lf the product'stoo expensive peoplewon't be happy lf the product'stoo expensive,people won'tbe happy. peoplewon't buy it lf the product'stoo expensive,people : won'tbuy it.
Listento the conversation t{'Ífi;1il#ffiE-ffi at a travel agency. A B A B A B A B A B A
G o o d mo r ning.Can I helpyo u? Yes,please. l'd liketo book a flight Madrid. Whenwould you like to travel? Sometimenextmanth. |' l lj u st checkto see í fther ear e an c h e apflights. Greot. Yes, we have a last-minuteoffer for n e x tw eekend.A r e yo u inter ested?', Yes.ls therea big discount? : Yes.The returnflíghtis only f80' . That's5oolooff the normalprice. ', Fine.Are thereany extracharges? N o , ever ything's includedin the
B CanI pay by creditcard? A No problem.
Listen again and ptay the part of the customer.
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7 Üm$t l;fi Make sentencesabout
eventsin the past. Listen to 5,pecifrc examPte. fire lio inedthe co mP anY in 2005 lioinedthe comPanYin 2005. lastYear tioínedthe companylastyear. a yearago ljoinedthe com7anya Year0go. Theyteftthe comPanY in 2004 Theyleftthe comPanyin 2004. lastYear Theyleftthe company lastyear. fouryearsago Theyleft the companyfour years ago.
o, ''iffi Makesentencesabout generat in the pasl experiences Listento the example. I'veworked forseveralcompanies l'veworkedfor severalcompanies. in Franceand ltaly l'veworkedin Franceand ltaly. in the car industry l'veworkedin the car industry. He'sworked in severalprojectteams He'sworkedin severalprojectteams. withtots of difficuttpeople He,sworked witlt lotsof dífficuttpeopte. fo rBp and Shell He'swarked BP and Shelt. for
Make questions with ever. the example. Haveyou ever workabroad Hqveyou ever workedabroad?
use this software Haveyou ever used this software? liv e in anothercountry Haveyou ever lived in anothercountry? go to Tokyo Have you ever been to Tokyo?
Make negativesentences. +í l#*i,* Listento the example. I'veworkedabroad. I haven'tworkedabroad. I'veused PowerPointbefore. I hoven'tused PowerPointbefore. He's used this softwarebefore. He hasn,tused thÍssoftwarebefore. We'vebeen here before. We haven'tbeen here before.
Make sentencesin fl:i:"-ií{{ffi the presentperfect.Listento theexample. I'vea(ready send her the report I'vealreodysent her the report. startwork on the new project l've alreadystartedworkon the new proiect. solve the problem l've alreadysolved the problem. so far read half of the report I'vereod half of the reportso far. interviewtwo people l've interviewedfuvopeople so far. visit threeof the new customers l've visited three of the new customers so far.
Transcripts
ffim*t S Make sentences. i|ffí:$i'i.fi:iiiiiii Lístento the example. sharepriceshaverisen today Share prices have risen today. this week Sharepriceshaverisen this week. this quarter Sharepriceshaverisen this quarter. the indexhas fallen this quarter Theindexhas fallenthis quarter. Theindexhas fallen thÍs this year year. Theindexhas fallenthis this week week.
$i}Say the opposite. fíÍiiirilff;..1 Listento the example. Lo ts o f i n ve st or boug s h ts h a r e s . sold Lotsof investorssold shares. The euro increased. decreased Theeurodecreased. The po u ndw e n tdow n . went up Thepound wentup. The dol l arr oseagai n s tth e e u ro . felt Thedollarfell againsttheeuro. The Dow Jonesfell 5olo. rose TheDowJonesrose 50Á,
Make sentences. Í;:Tli]iffiliÍ Listento the exampte. veryhigh at the moment unem pl oyme n t Unemployment's veryhigh at the moment. infla ti on lnflatÍon,s veryhigh at the moment. the stock market Thestockmarket'sveryhigh at themoment.
Transcripts verylow at the moment interestrates lnterestratesare vervlow at the prices Prices are verylow at the moment. shares Shares are verylow at the moment.
Listento the interview ll;;;iliiiili''#jiiiÍl abouttelevision. A B A B A B A
B A B A B A B
How oftendo you watchTV? lwatch W everynight. Did you watchTV last night? Yes,I watchedW for two hours. l W h i c hchannelsdo yo u w atchmo st often? t usuallywatchChannell. D o y o u w atchTV pr o gr ammes in E n g l i s h? Yes,l often watchprogrammes Ín English. WhatTV programmes do you like most? I like quiz showsand the news. D o y o u tikew atchingfitmsw ith s u b t i tles? No,I preferit when they'redubbed. Haveyou got satelliteor cableTW Yes,l've got satelliteW.
Listen again and reply for you.
P MmB& Make sentencesin the passive.Listen to the examPle. used placement by manycompanies product placement Ísused by many Product c0mpantes' to promotethe brand A dver tising is used to promotethe brand. Advertising Seen TV commercials by mittionsof viewers N commercialsare seen by millions of viewers. on billboardsin every Ourlo go town Ourlogo is seen on bíllboardsin every rcwn. sold O u rp r o d u c t s o n l i n e )ur productsare sold online. Thiswatch for $5,000 Thiswatchis sold for $5,000. ' ',,i,
iiiii Make sentences with adverbs. Listen to the example. carefutty He plannedthe strategy Heplannedthe strategycarefully. Shetookedat the figures Shelookedat the figures carefully. Theytho ughtabo utthe pr o blem Theythou!ht about the probtemcarefulty. graduatty Theyincreasedsales Theyincreasedsalesgradually. Theytaidoff staff Theylaid off staffgraduatly. Theirprofitsdecreased Their profits decreasedg radualty.
Listen to the interview lnternet. A How oftendo you use the lnternet? B I use the lnterneteveryday. A What do you use the Internetfor? B I use it for sending emails. A Whatd o y ou lik e ab outthe Internet? B l lÍkethe fact thatyou can find informationeasily. A What is the biggestproblemfor you with the lnternet? B Thebiggestproblemfor me is viruses. A Are y ou hap p yp ay ingfor thing s withy our cred itcardonline? B l,m happy if l knowthe sÍtewell, A Do you ever get softwarefromthe lnternet? B No,but I downloadmusic. Listen again and reply for you.
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$# Umfit
Listento a conversation illilli:ill'ffiiilii at the station.
Makesentences. :lliii#**i i:,,,,t',,il Listento the example.
G o o d mo r ning.Can I helpyo u? B Hello. Yes.l've just missed my connectionto Manchester. A O K , w hattr ainw er eyo u bo o ked B Theeleventhirty. A C a n I havea lo o k at yo urticket, p l ease?I j ustw antto checkthat it valid for the nexttrain. Yes,here you are. Whenis the next train? At one o'clock...OK, your ticket's f i n e.No pr o blem,but o bvio uslyyo haven'tgot a seat reservation and the train'svery busy. B Can I make a reservationnow? A Yes,that'sno problem.
Howcouldwe imp r ovet h e de s i gn How could we improvethe design? increaseprofits How could we increaseprofits? im pr oveou r adve rti s i n g How couldwe improveour odvertising? Wh atabou t c han gi n gt h e col ou r Whataboutchangingthe colour? put t i ngmor eCDs i n a p a c k WhataboutputtingmoreCDsin a pack? u s i n ga n e w n a m e Whataboutusinga newname?
Make sentences. Íi.::l'llljilil"l.#jfiill Listento the exampte. I th i n kw e s hou l d deve l opt h i s i de a I thinkwe should develapthisidea. m akea de ci s i on I thinkwe should makea decision. sug ge sts ome t hi nge l s e I thinkweshouldsuggestsomethingelse. We haveto m akea de ci si ont od a y Wehave to make a decision today. f ini sht h e j ob on F r i d a y We have to finísh thejob on Friday, find s ome onefor t h e j o b Wehaveto find someonefor theiob. We don't haveto sign t he con t r actno w Wedon't have to sign the contractnow. ha vea me e t i n gt hi s we e k Wedon'thaveto havea meetingthis week. employnew staff Wedon't have to employnewstaff.
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Listen again and play the part of the passenger.
tt #m&e Make sentences. r . examPte. the to Listen Howwide theP ieceo f steel Howwide is the Piece of steel? the desk How wide is the desk? the room How wideis the room? H o wthick thepieceo f w o o d Howthickis thePieceof wood? thepieceo f metal Howthickis the Piece of metal? thepieceo f plastic Howthickis the piece of plastÍc? Howheavy the parcel How heavyis theParcel? e Howheavyis themachine? the machin the laptop How heavyis the IaPtoP? Makg sentencgs. ..'....i.2t,,r,., Listen to the exampte. Youmustwear earpr o tectio n Youmustweoreorprotection. a mask Youmust weara mask. highvisibilityclo thing Youmust wearhÍghvisibilityclothing. protective boots Youmust wearprotectÍve boots. Youmustn't smo kein the to ilets Youmustn,tsmokein the toÍlets. r unin the co r r ido r s Youmustn'trun in the corridors. w o r kw itho uta har dhat Youmustn'tworkwithouta hard hat. dr ivew itho uta I icence Youmustn'tdrive withouta licence.
li:i'ffi if* Listento the conversation on a cruiseship. at the reception A B
B A B A B A
Hello.How can I helpy ou? Hi. l'd likesome informationabout the eveni ng entertainment. OK, well the show startsat eight thirty.Wouldyou like to book tickets?| think thereare still a few left. Yes,please.How muchare they? How many They'refreeactualty. woutdyou like? Two,please. F ine.C an I tak ey our roomnum b er, please? Yes,it's201. Thank s.Herey ou are.
Listen again and ptay the part of the passenger.
Transcripts
Lim$t{2 Make sentences. the example. l' [[c a l l youas soonas I f ini sht he j ob l,ll callyou as soon as l finÍshthejob, I arriveat the airport l'll callyou as soon os I arriveat the airport. I get to the station l'll call you as saon as I get to the station. I'll phoneyou before I make a decision l'll phone you beforeI make o decision. I leave the office l'll phone you beforeI leave the office. l' tla sk h e rw h e n I see her tomorrow l'll ask her when I see her tamorrow. I spea kt o h e r on Mon d a y l'll ask her whenI speakto her on Monday. Íi:Í;Í';ii Make sentences. Listen to the example. They'veagreedto hetp They'veagreedto help. sign th e cont r act They'veagreed to sign the contract. m eetu s i n Apr i t They'veagreedto meet us in April. He's refusedto writethat report He's refusedto writethat report. go to t he me e t i n g He's refusedto go to the meeting.
S h e ' sp ro misedto writethe report She'spromisedto writethe report. book the tickets She'spromisedto book the tickets.
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Answerkey t t$m&$
1'lj11ig Listento the conversation at the reception in a company. A B A B
A B A B A B A
G o o d mo r ning.Can I help yo u? Good morning.l've comefor a meetingwith Mrs Simpson. C a n I haveyo ur name? My name's Chris Reedfrom TP Services. S h e ' sin a meetingat the mo ment. Wouldyou like to have a seat? Thanks. C a n I get yo u anythí ng to dr ink? No, l'm fine, thanks. Shall I take your coat? Thanks. lt's quite hot in here.Do you mind if,, I open this window?
B
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She'sresponsiblefor the depar tment. mar keting H e managessix techn icians. They reportto the sales manager. You'rein chargeof the project. We deal with (the)financial o r o blems. | look after(the)important custo mer s.
fuj; Modelonswer Good morning.My name'sBrad Sadler.I work for UP Products.I'ma I'min chargeof the sales manager. and I'mresponsible for department salesin Europe.I manageten salespeopleand five assistants. I reportto the marketingdirector. 1 Whereare the factories? 2 They have officesin Londonand Ro me. Our factoryisn't near Bristol. 3 4 Our customersare mainlvfrom Europe. 5 This year thereare 300 co mpaniesat the tr a d eshow. 6 We exportour productsall over the w o r ld. 7 D o yo u w o r k in Lo ndon?
No, not at all.
Listen again and play the part of the visitor.
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electrical Our companymanufactures products.We havetwo factoriesin Polandand our officeis in Warsaw. We export4Oo/o of what we produce and we deliverfor free.We have customersall overthe world,but our biggestmarketis the UK.
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ffi Modelanswer Jobtitte Sales manager
A How'sit going?ls the printer w or ki n gn o w? B Yes. A G ood.S o, w h a ta r e Y o u Pr i n ti n g at t he mom e n t ? B I'mpr i nt i n ga c o p y o f m Y re Po rt. A O K . . l usti n t i m e .T h e m a n f r o m U P S i s w ai t i n gi n re c e Pti o n .
Company SantexChemicals Responsibitities Manage a team of 15 sales staft C o o r d i n a t es a l e s i n E a s t e r n Europe D e v e l o p c o n t a c t sw i t h c u s t o m e r s in Poland
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ffiffi 1 ls the engineerrepairingthe lift? 2 Ar et he bui l d e r swo rk i n gt h i s mor ni ng? Wh atar e yo u d o i n g ? 3 4 Ar e t he men f r o mt h e p h o n e companywo rk i n gto d a y ? 5 l s t h e ar ch i t e cpt l a n n i n gt h e renovation? 6 Ar e t he bu i l d e r swo r k i n gt o s ch e du l e ? 7 Areyou payinga lot for the designchanges? ffi
Model onswer At the momentI'mvisitingthe Londonofficeto checkthe installation of the new lT network. Good news!They'rea day ahead of sch e du l eT.h i sm o r n i n gth e the new are installing technicians are softwareand the engineers testingthe system.The work is goingverywell.
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communicator 2 creative con fi de nt 4 d e c í s i o n s e xpe r i e nced6 a n a l y t i c a l col l e agu e s I c o p e s
Skitlsand experience F i v e y e a r s o f s u c c e s s f u ls a l e s experience M a n a g e m e n te x p e r i e n c e Good team leader E x c e [ [ e nltT s k i t l s skillsin Good communication P o l i s h a n d E n g l i s h( s p e a k i n g and writing)
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How'sthe work going? We'rehavingproblemswith the budgeton this project. We'rerunningtwo weeksbehin scheduleat the mo ment. H e enj o ysw atchingbo x ing. She'svery good at making pr esentatio ns. I Engineersneed to be analytical,i
They placeda reallYbig order. We got a betterquote from ano thersuP P tier . 4}o/ooff the standardPrice is a ver ygo o d discount. He is tryingto find waYsto save money. 5 This pr iceincludesthe cost of delivery. 6 The quatityo f the irProd uctsis very high. Model answer H i ..., Let me tell yo u a littleb it ab out my new job. MY officehere is muchbiggerand morecom fortab le than my o ld o ne and the v iew fr o mthe w indo wis more - I do n'tlook onto the inter esting so car park!| onlYwork Part-time, new MY j o b t iring . less lo t is a the bo ss is also muchmorefriend lY thanSandr a.No sur Prisesthere! as This mo biteis as exPensiv e that o ne. as The fllm isn'tas interesting the bo o k. The w interin A las k ais as cold as in Siber ia. So meio ur neYsbY trainare as quickas by P lane . The incr easein sa lesisn' tf w asn'tas big as we wanted . Our profitsthis Yeararen'tas high as last Year. 1 This is o ne o f the m ost advancedmachinesin the w o r td. has the b est 2 Our w ar eho use facilitiesin the citY. 3 This is o ne o f the teast inter esting io bs I d o.
This is the worst officein the b uitd ing . The m ostexp erienced PeoPle work for us. Our sup p tiersp rod ucethe least eq uiPm ent. exp ensiv e the 7 Theircom p anym anufactures fastestcars.
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ffi Modetonswer We'rehavinga reallYgood time in Chester.The weather'sgreatsunnyand warm.We arrivedlate on F rid ayev eningand went straightto the hotel.We'restaying in a reallynice hotelin the centre of town.Chesteris a reallY beautifulplace.Thereare lots of thingsto do. lt's perfectif you tike shop p ingof , course.But there' s and a m useum . also the cathed ral See y ou soon.
Answer key 1 T he pr íce sonl i n ea r e c h e a p e tr h a n í nt hi s st or e . 2 T h i s pr oducti s n o t a s g o o d a s t hat on e . 3 | t h i nkyou h av eth e b e s t i d e a . 4 That was the quickestjourney. 5 I t h i nkt h e s i t u a t i o ni s wo r s en o w.
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1 c i n e m ac 2 m e a ld 3 g a r dening f 4 cleanede 5 c o o keda 6 sho ppingb Modelanswer How are things?Howwas your weekend?We had a reallybusy time.We wentto the cinemaon Fridayeveningand saw thatnew film wíthAngelinaRobertsand
1 T h atmach i neW a s n ' st í m p l e e nou gh . 2 The batterieswere too small. 3 Thatjob wasn'tinteresting enough. 4 The otd planesweretoo dangerous. 5 The targetsweren'tlow enough. 6 The reportwasn'teasy enough to read. Model answer Lastyear I workedin a team of four engineerson the installation of a new productionline in our factory. We had lots of troublewith the design becausetherewasn'tmuchspace available.lt took a long time to solve the problemand as a resultthe projectwasn'tcompletedon schedule.
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we went out for a meal. We didn't l
get hometill after12,so we had a lie in on Saturday. Thenwe spent the afternoon shopping.In the eveningwe had some friends for dinner,so anotherlate night! On Sundaywe just relaxed.We did a bit of gardening and thenwent , for a walk. See you soon,
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1 YesterdayI boughta new car. 2 I spoketo my boss this m o r ning. 3 | wasn'table to book a Seát. .i 4 The batterywasn'tbig enoughl 5 H e sent me an emaillast 6 Theyweren'tin the officeon Friday. 7 The meetingroomwas too s mall.
I 'llco ntactthe custo merin the mo r ning. l'[[havea lo o k o n the lnternet. ShaltI bo o k the ticketsand the hotel? Shaltw e w o r k in the meeting room? 5 I 'llget in to uchw ith h er later this w eek.
F ollowing our conv ersation, I attachthe new pricelist. I look forwardto meetingyou againat the sales conference. 6 Pleasedon't hesitateto contact customerservlces.
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It was niceto meetyou again.I thinkwe had a veryusefulmeeting. I'mwritingto confirmwhatwe I'llbook a meetingroom discussed. at a hotelfor the 23rdJulyand I'll reservea tablefor six at a restaurant for lunch.l'tl contactsomesupptiers and ask themto send us their brochures. I'llemailthe detailsto everyoneas soon as possibteand l'il also send you a copy of the latest progressreport. I took fonvardto seeingyou again so o n. Regards, 1
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Pleasefind attachedthe minuteso f the team m eeting . I co nfir mthe detai{ o s f v our hotel reservation. A s discussed, I 'll co m p letethe designnextweek.
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ShattI g et in touchwith her?/ |' [lg et in touchwíthher. |' [lhav ea wordWíthhim ./ ShallI hav ea wordwith him ? Accord ing the to the tim etab le, flightteavesat 1.0. He'sstayingin Parisat the moment. As discussed,l'm arrivíngon Sunday. is The salesconference happeningin Las Vegasthis year.
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Model answer Dear..., Justa quick note to confirmthe arÍangements for our next meeting. It'son Tuesday14th May at L0 am. We'remeetingin the GraftonRoom at the BristolHotelin the centre . hotelis in of Birm ing hamThe New Street,abouttwo minutes' walk fromthe station.I thlnkthe best way to travelis by train. I attacha map of the town centre for your information. Regards,
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1 lf our forecastis accurate,the projectwitl be a big success. 2 lf your idea works,we'll make a good profit. 3 | think it'll definitelybe a flop.
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Answerkey costs by 10%.We are planningto i n s t a l lthe new co mputerand s to use the t r a i na ll o ur assistants new softwareby the end of the m o n t h.A t the mo mentI see no re a s o nw hy w e w o n'tachieveall o u r o bj ectives this quar ter .
P e r h apst h e i de awi l l wo r k i n t he l on gt e r m. t ill 5 l n m y o p i n i o nt,h e p r o d u cw pr obabl ybe ve r yp o p u l a r .
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2 Yes,please.I'd tiketo book a f t i ghtto Ro me. 3 W h enw o uldyo u like to tr avel? 4 Any time in the nexttwo Are thereany cheapflights? 5 Let me check.Yes,we have a few last-minute offersfor this we e kend. 6 l s ther ea big disco unt? 7 Yes,about 60%.The return flight is only f72. 8 Great!Are thereany extra charges? includedin th 9 N o , ever ything's fare. 10 Can I pay by creditcard? 1 1 N o pr o blem.Visa,A mer ican Expressor MasterCard?
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technology. 2 He\ hopingto win this contract. 3 She 'sai mi ngt o im p ro v eh e r
sales by 20olo. 4 We'rehopingto get good resultsin the next quarter. 5 The y'r egoi ngt o o p e n 5 0 n e w stores.
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Madel answer We havesomeve r ya m b i t i o u s targetsfor the nextthreemonths. Ou r mai nai m i s t o i n c r e a s es a l e s by L5o/". We are also aimingto cut
1 I'll go to the meetingif it starts at 4 o'clock. 2 | d o n'tthinkthe pr o j ectw ill be s u c c essful. 3 l t' s unliketythat he't[meethis t a rgetthis mo nth.
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technologyin the nexttwo We'replanningto increasesalesi 'j in Asia. 6 S h e 'sho pingto get a r efund. 7 M a ybehe'llpho neus nex t week.
H aveyo u everhad a j o b in Ro me? 2 Haveyou ever been to JaPan? 3 H aveyo u everdo ne an lT course? Haveyou everworkedfor an Engtishco mpany? H aveyo u everclimbeda mountain? Haveyou ever givena pr esentatio n? three I'vealreadyinterviewed peoplefor the job. We'vealreadystartedwork on the installatio n. I'vewrittenhatfof the agenda so far. 4 She hasn'tfinishedthe rePoftYet. 5 I haven'trepliedto his emailYet. 6 We'reon schedulewith att the iobs.
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I am p teasedto announcethat Bill Stonehamhas acceptedthe Post Bill wittstarton of sales manager. He has overeight Lst September. including years'salesexperience, in fouryears'experience He has workedin management. He studied in France. Spainand Frenchand Spanishat Manchester and graduatedin 1992. University He did a part-timeMastersin threeYears BusinessManag em ent later.He ioinedParabolain Madrid in 1.997as a traineesalesassistant and was promotedto assistant salesmanagerfourYearslater.He left Parabotain 2002 and joined Unisetin Toulonas an areasales manager.
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1 What has happenedto share pr i ce son t he N A SD A Qth i s mor n i ng? 2 This quarterthe CAC 40 has rísen5olo. 3 T h e pr i ceof o i l h a s b e e ns t a b l e t hi s mon t h . 4 This decadepropertyprices have gone up by 50%. 5 Todaythe DAX has fatlenby about 2"/o.
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The economicsituationhas improvedconsiderably overthe past L2 months.The valueof the euro has risenagainstmostother currencies. Propertypriceshavegone up 5%. Mortgageratesare at an all-time low.Theyhave fallenby 4o/oover the yearand are now at 2.5o/o. lnflatíonhas decreasedto 1',5%. Unemployment has fallento just over 4o/o.
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1 The pound has gone up 2o/o agai nstt he do l l a r. 2 The yen has decreased1% agai n stt he po u n d . 3 The euro has íncreased 1% agai n stt h e do l l a r. 4 T h e ye n has f a l l e n2 % a g a i n s t t he e u r o. 5 The euro has risen3% against thepound. 6 T h e dol l arha s g o n e d o wn 4 % agai n stt he ye n .
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Did you watchTV last night? 2 Yes, I watchedsome really g o o d pr o gr ammes. 3 S o yo u saw the do cumentar y abo utthe I ncas? 4 No, I didn'tactually. 5 You misseda very interesting: pr o gr amme then.The pr esenter was br illiant. 6 Well,I wantedto watchmy l f a vo ur ite so ap and a quiz show. 7 You know I can'tstand soap operas.I neverwatchthem. Did you see that late nighttalk s h o w then? Yes, I tíkedthe interviewwith thatAmericanactress. Really?| thoughtshe was boring.For me the best i nter view w as w iththe o uiz s ho w co ntestant. 1 0 Yes. lt was incredibleto hear h ow he spenta miltio nin fo ur weeks! N
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Model enswer Connect4 was set up in 1,993. Overthe nexttwo years,the increased com p anysuccessfully salesof its DIYp rod uctsand op enedtwo m orestoresin the Mid land s.ln 1 9 9 5the com p any expandedrapidty.lt developed a websiteand startedonlinesales from its warehouse with delíveríes in Walsall.The onlineb usinesswas a greatSuccessand ín 2001. warehouseswere built in France, Germanyand ltalyto deal with onlineord ersin E urop e.
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1 What'sthe matter? 2 oh ...|' mhav íngp rob lem swith the lnternet. 3 Are you connected? 4 Yeah,but it's very slow.And yesterdayI couldn'tlog onto my b ank account. Did y ou entery our usernam e and passwordcorrectty? Yes,but I got a messagethat said I wasn'tregistered. Theremust be a problemwith the bank'sserver. I Yeah,m ay b e...I think I' ll g iv e thema call.
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H e set up his busine ssin 2 0 0 3 w hen he left Ber ghausF ashions. Afterher firstcompanywent bankr uptshe w as un em p loy ed for two years. We tried hardto cut costs to increaseour profits. We investeda lot of moneyin the stock marketlast year. They laid off att of the workers when the companystartedto lose money.
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How co u l dwe i n c re a s es a l e s i n As i a? Wh y do n ' twe u s e t h e p l a n s sent by the Bangkokoffice? W hatab o u to p e n i n gs t o r e si n Thaitand? W hy n o t o rg a n i s ea t r a i n i n g cour s ei n t h e U K f o r a l l n e w managers? Let'sdesignsome new packagingfor hot countries. How abo u tc h a n g i n gt h e n a m e for the Asian market?
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l'm go í ngto be late fo r o ur meeting.Sorry.My trainto Lon w as delayedby halfan ho ur .I 'm goingto get a taxi now,so t hopei to be at yo ur o fficein 15 minutes. M anyapo lo gies.
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1 lf we did more lateralthinking, we'd have morecreativeideas. 2 lf we had morecreativeideas,we couldímprove our advertising. 3 l f w e cou l di m p ro v eo u r advertising, we'd increasesales. 4 |f we íncreased sales,we could ope n a n e w p ro d u c ti o lni n e . 5 l f w e ope n e da n e w p r o d u c ti o n l i ne ,w e c o u l dd o u b l eth e numbe ro f p r o d u c tswe m a k e . 6 l f w e dou b l e dt h e n u m b e ro f productswe make,we could deliverfaster. 7 |f we could delíverfaster,we'd have moresatisfiedcustomers. I lf we had moresatisfied customers, We'díncrease profits.
1 lf we left now,we could make o ur co nnectio n 2 LH pilotsf,uu.to weara uniform.lt's compulsory. 3 P eo plew ho w o r k o n buitding sites shouldwear protective clo thing. 4 This ís a good product.You sho uldbuy it. 5 Yo u sho uldn'tspeaktikethat to yo ur bo ss.Be mo r epo tite. 6 We could ímprovethe desígníf we had moretime.
t.:$ 1 The best way to get into the town centreis to take a taxi. 2 lf yo u get o n a bus here,it' ll takeyo u to the a irp ort. To get o ut o f the b uitd ingy, ou haveto go throughthat exit. This r o ad leadsíntoa tunne[' w hichgo es und erthe riv er.
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a cruise? 3 No, never. 4 It was our firsttime as well, b ut the ship was fantastic. 5 Was therea swim m ingp ool? 6 Yes,it was nearly40 metres long .l could n' tb eliev eít! So y ou sp enta lot of tim e on d eck ? Yes,but therewas also a healthand fitnessctubwith a sauna. 9 Whatd id y ou d o in the evenings? 10 Well,afterdinner,we usually went to the cabaretbar.The showswere alwaysgood. Sometimeswe just stayedin the cabinand watchedTV. 1 1 So y ou had TV in y our room ? 12 Yes, satelliteTV.You had to buy a cardto watchit. That was the only extracharge. Everything else was free.
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Madelanswer Dear..., I' mhav inga fantastic tim e hereon my CaribbeancruiselEverything is perfect* the weather,the ship,the food - everything. The facilitieson the ship are firstclass.There'sa 5 o m etreswim m ingp ool on d eck , a jog g ingtrackand a fitness every centre.There'sentertaínment eveningwith shows and cabarets with and thereare four restaurants excellentfood and service.My cab inis a d ream .lt ev enhas a jacuzziand a sauna.I' v etak enlots of p hotos,so I can showy ou when I g et b ack . ev ery thing
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ffi I'l [phon eyo u wh e n I g e t to t h e airport. We'l[ring the officewhen we ar r i veat t h e h o te l . I'l [ph on eyo u a s s o o n a s I c a n . I won'tstartthe meetingbefore you get here. S he sai d she wa s v e r yb u s y today. H e t ol d me h e h a d a c o p y o f t h e mi nut e s .
She promisedto finishthe report two weeksaheadof schedule. 2 They'veagreedto increasethe budget by 2Oo/". 3 I'vedecidednot to startthe pro.iect until Monday.
Modelanswer Dear..., My trip to Liverpoollast week we well. I visitedthe officeof DP Systemson Tuesdayand met the new head buyerthere.She'svery í nter ested a new in develo ping websitefor her company.She ask l o ts o f questio nsabo ut pr icesand s c hedules. I agr eedto send her a detailedspecificatíon nextweek a n d s h e s a i d s h e w o u l de m a i lm e with so me datesw henshe co uld c o meand visit us. She w antsto , m eetthe designteamto discuss the projectin more detail.I'll tet y o u kno w ho w thingspr o gr ess.
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She said she w as happyto speak about healthand safety., I'mvery keen to be part of the new projectteam. He'sreluctantto take part in job ínterviews a5 he knows on o f the candidates.
At reqeptiorl 1 H etlo ,my name'sP hit Br iggs. 2 He[[o,Mr Briggs.Have you com for the strategymeeting? 3 Yes. I'msorryI'm late. Has the meetingstarted? 4 No , peo plear e stil[having in the cafeteria. 5 A h, go o d. 6 lf you'dlike to have a seat, I'll r ingfo r so meo neto get yo u. 7 Thanks. Belqle the lTreeling 1 Shall I take yo ur co at? 2 Yes,thankyo u. 3 And how was the journey? 4 No t bad.A ll the tr ainsw er eo n time today.
Really,that makesa chang e. Can I get yo u anythingto d rink ? 6 Coffeewould be great. 7 No pr o blem,ther e' sa d rink s machinej ust o utsid ein the corridor. Gr eat.Thanks. 1b 7b
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