Bpo

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Author:  Falza Izza Wihdany

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Business process outsourcing BPO in India is currently enduring high steady loss which is giving an alarming sign to many outsourcing organizations. BPO is the one sector where we can find more number of employee turnover for various reason. The stud

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This research aim to identify the contributing factors of work stress to recognize the effect of highly influencing stressor among call center executives of BPO in Selangor. The four independent variables of this study which consist of role overload,