The HRD standards are the same benchmarks that the company uses to assess its partners
Mercedes-Benz's values have been formulated together with its employees through HRD
There are basic functions all managers perform at Mercedes-Benz which are planning, organizing, staffing, leading, and controlling
The objective of human resource management is perceived as the optimization of human
resource value and competitive gain. This has been the story of success for the Daimler Group.
Conclusions
Corporate facility management
Regional human resources shared services
This department is responsible for regional grouping of services
www.daimler.com
HR Service Units
Human Resources Mercedes Benz cars, vans
Human Resources Daimler trucks
Human Resources sales and financial services
Human Resources buses
Human Resources coordination HR HQ
This department is responsible for human resources activities at the divisions and locations
www.daimler.com
Divisional HR Functions
Executive Management Development
Policies and Employee Relations
Organization and Change, Management HR
Corporate Security
This department is responsible for strategy, policy, and guidelines
www.daimler.com
Corporate HR functions
Responsible for all human resources functions and processes world wide
Oversees human resources operations throughout the Group
Human resources tasks divided among three areas: corporate functions, divisional human resources functions, and service units
www.daimler.com
Human Resources Management
The audacity to reject compromise
The instinct to protect what matters
The commitment to honor a legacy
The vision to consider every detail
The foresight to take responsibility
The ingenuity to outperform expectations
www.daimler.com
Mission and Vision Mercedes HRD
The implementation of an extensive personnel training and development system. This process can be defined as "a process of systematically developing work-related knowledge and expertise in people for the purpose of improving performance." (Swanson, 2009, p. 204). Constant training helps Mercedes-
Benz cope with the new technological advances offered by its numerous products.
Mercedes-Benz Global Training
Personnel training and development is a process that has the incredible potential of developing human expertise required to maintain and change organizations
As HRD has carefully aligned to its successful organization, it has also increased the potential of developing the expertise required to create new strategic directions for Mercedes-Benz
The Daimler Group has developed among its employees the need and the duty to deeply understand the real meaning of job integrity and
bring this concept to customers around the world.
Conclusions
Focus on university job fairs and social media such as Facebook and Twitter
Mercedes-Benz has provided qualifications for approximately 84,000 employees in technologies for the promotion of sustainable mobility
The Daimler Academic Program has allowed more than 5,500 university graduates and young people around the world with initial work experience to begin their careers in first-class entry-level positions with Mercedes- Benz
The HRD targets graduates with degrees in engineering or business management to join its international work force
www.daimler.com
Mercedes-Benz HRD and Career Development
PRESTIGE: Work with some of the world's finest automobiles and corporations
OPPORTUNITY: Learn Mercedes-Benz standards, operations and procedures to better prepare to enter the workforce
VALUE: Acquire skills and experience valued by Mercedes-Benz dealerships
SERVICE: Learn the key elements of the Mercedes-Benz customer experience
RECOGNITION: Receive training endorsed by Mercedes-Benz USA and worldwide
What benefits do employees gain by participating?
*HRD diagnoses the performance requirements of the organization that can be improved through training and document the expertise required to perform in the workplace
*Designs the training program and plans the lessons to be implemented
*HRD relies on the type of instructional delivery to successfully match objectives with training
*The successful training implementation at Mercedes-Benz includes conducting full pilot test
programs together with conducting a "walk-through" of the entire training program
The Process Phases of the Training for Performance System
The Daimler Group follows several steps within the process phases of the training for performance system. The Group analysis, designs, develops, implements, and evaluates performance requirements for the organization to boost performance.
Swanson, R.A., and Holton, E.F (2009). Foundations of Human Resource Development (2nd Edition.)
275,087 people employed worldwide
8,000 sales sites around the world and production facilities in 19 countries
1,451,569 passenger cars sold in 2012
461,954 trucks sold worldwide in 2013
252,418 vans sold in 2013
32,088 urban and tour buses sold in 2013
EUR 5,6 billion invested in research and development in 2012
www. Daimler.com
Key Figures for Daimler
The Daimler Group is a globally leading vehicle manufacturer with an unparalleled range of premium automobiles, trucks, vans and buses for the last 125 years
In the year 2010, Daimler generated revenue of € 97.8 billion. The individual divisions contributed to this total as follows: Mercedes-Benz Cars 53 percent, Daimler Trucks 22 percent, Mercedes-Benz Vans 8 percent, Daimler Buses 5 percent and Daimler Financial Services 12 percent.
www.daimler.com
The Daimler Group
Alejandro Mitjans
Miguel Perez
HRMT 648
Professor: Ramon Sanchez, M.S.
Mercedes Benz: Human Resources Management
and Global Training
Swanson, R.A., and Holton, E.F (2009). Foundations of Human Resource Development (2nd Edition.). San Francisco, CA: Berrett-Koehler Publishers, Inc.
Daimler Group http://www.daimler.com/
Senge, Peter (2006). The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday Publishing.
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