it is a project of HRM where selected company is PEL
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project is related to hr management aspect of morale boosting intended for management students
Project made on Green HRM as per GGSIPU norms under guidance of Dr. Gauri Dhingra.
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Case studyFull description
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MCQ for those who prepares the examination of Personnel / HR Manager in PSU......
HRM CASE ON CARTER CLEANING COMPANY
MCQ for those who prepares the examination of Personnel / HR Manager in PSU......
it is based on sbi jldjqwid wejijqil jdlFull description
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Human resources
Ajay Kurude NIBM
mm
Human resource management teachingDescrição completa
AN ASSIGNMENT on
Human Resources Management
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Contents Introduction................................................................................................................ 3 Task 01....................................................................................................................... 3 1.1 Explain the benefts o dierent HR practices or both the e!plo"er and e!plo"ee #ithin $ainsbur"%s...................................................................................... 3 1.2 Evaluate the effectiveness of different HR ractices in terms of raising organi!ational rofit and roductivit" #ith e$amle from Sains%ur"&s........................................................................& Tas' (2......................................................................................................................... ' 2.1 Anal"!e the imortance of emlo"ee relations in resect to influencing HRM decision ma'ing in Sains%ur"&s................................................................................................................. ' 2.2 Identif" the 'e" elements of emlo"ment legislation and the imact it has uon HRM decision ma'ing in Sains%ur")s....................................................................................................( Tas' (*......................................................................................................................... ) *.1 +reare a ,o% descrition and erson secification for a team leader in Sains%ur"&s- ta'ing into account legislation and coman" olicies............................................................................)
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Introduction Human resource management is a function used in most of the organi!ations to imrove the otentialit" of the emlo"ee for the achievement of the strategic goals and o%,ectives. In ast times interactive or ersonnel management used to control the emlo"ee #hich #as considered as a general theor" for controlling the emlo"ees. HRM has %rought revolutionar" changes #ith ne# rocedures in gaining organi!ational goals #ith emlo"ee satisfaction. hile the ersonnel management is a%sent- HRM has a lot to do for attaining strategic goals. HRM is a vital art of an organi!ations no#ada"s #hich rovides more effective control of the eole as #ell as imrove their erformance.
Task 01 1.1 Explain the benefts o dierent HR practices or both the e!plo"er and e!plo"ee #ithin $ainsbur"%s Human resource management is used %" %oth the emlo"ers and emlo"ees in Sains%ur"&s to control the activities and imrove the organi!ational erformance. T"ical activities involved in HRM of Sains%ur"&s are hiring- training- a"ing- emlo"ee %enefits administration and also firing /Me"er et al.- 2(((0. ithout the coordination of %oth the emlo"ers and emlo"ees #ith HRM emlo"ees ma" %e dissatisfied #hile the emlo"ers ma" have trou%le in controlling them.
Retaining qualified employees
Sains%ur"&s rovides eas" access and fle$i%ilit" in emlo"ee&s %enefits. So their emlo"ers can have the uali fied staffs for the orga ni!ation. " this the" manag e the ris' and easin g the organi!ations %urdens. Encouraging Positive Behavior
Sains%ur"&s rovides a ositive #or'ing environment and favora%le %enefits for their emlo"ees through the HRM ractices- motivating them to %e more roductive. The oosite side of the
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culture ma" lead the emlo"ees to comlete dissatisfaction. ut Sains%ur"&s maintains the coman" culture and conform to emlo"ment standards and la#s /Edgar et al.- 2((30. Developing Employees
HRM ractices satisf" Sains%ur"&s emlo"ees and encourage them to add values to a coman")s intellectual roert". Its cometitive advantage is increased %" their emlo"ees& 'no#ledge and s'ills. Sains%ur"&s ma'e the HRM as their one of the effective caital for heling emlo"ees to imrove. The organi!ation rovides some facilities li'e as education and training to use and share 'no#ledge. Improving performance management system
Sains%ur"&s HRM hels to motivate the emlo"ees to increase their roductivit" as #ell as overall erformance. It also hels to maintain the alignment %et#een the emlo"ers and the emlo"ees. Their erformance management s"stems hel them to recogni!e and re#ard the %est emlo"ees. Developing good relations
Maintaining good relationshi #ith the emlo"ees hel the emlo"ers to trac' their rogress. It also hels to assess the erformance and ta'es the actions necessar" for controlling them. The HRM also drafts the %usiness and mar'eting lan for the coman". Building a Flexible Worplace
Sains%ur"&s HRM ractices reflect changes the locations in the #or'lace. 4urrent #or'ers of the organi!ation ma" e$ect different conditions than those #ere in ast. Toda"&s #or'ers are more diverse and so there s'ills. So it&s no# eas" to maintain more fle$i%ilit" /4hristensen et al.2((50. ecause of retaining olic" of Sains%ur"&s- the" rovide fle$i%le #or'lace including fle$i%le design of #or' environment- #or' assignment- comosition of #or' teams- #or' location- accoun ta%ilit" method and t"es of communication. In such t"e of #or'l aceemlo"ees can customi!e asects of their ,o% to suit their lifest"le. !otivating Worers
Managers of the organi!ation must tr" to ma$imi!e emlo"ee erformance. So the emlo"ers tr" to recruit or romote managers #ho can manage #or'ers effectivel" and efficientl". Sains%ur"&s managers rovides HRM ractices to hel emlo"ees increase the thin'ing of %eing uniue in their osition and ositivel" heling the organi!ation. ecause emlo"ees #or'ing under ositive managers tend to feel more motivated as a result the roductivit" #ill %e increased automaticall" as the" start to thin' that the" are the indisensa%le art of the coman". So Sains%ur"&s HRM ractices is %eneficial for %oth the emlo"er and emlo"ee #ithin the coman".
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1.2 Evaluate the effectiveness of different HR ractices in terms of raising organi!ational rofit and roductivit" #ith e$amle from Sains%ur"&s HRM has %een effective for Sains%ur"&s in terms of raising organi!ational rofit and roductivit". Since the imlementation of HRM in the coman"- it has achieved huge rofit and roductivit" %" the follo#ing ersective6
Innovative and high performing employees
The comanies HRM romotes innovative environment and motivate their emlo"ees for %etter facilities and of course all of these initiatives hel the coman" to increase the roductivit" as #ell as the rofit /7elane" et al.- 18890. Effective direction setting and execution
:eaders and managers la" an imortant role in setting the direction- urose- riorities- goalsand roles of the #or'force. HRM hels Sains%ur"&s to recruit the aroriate managers for the right lace. The" lead the coman" to the suerior lace #ith rofit and roductivit". "eam and individual goals #ith effective communication
Sains%ur"&s HRM hels to set and attain %oth the individual and the team goal as also to achieve them. As the communication mode has %een changed a lot over the last eriods- the HRM rovides the emlo"ees #ith effective mode of communication. Effective re#ards drive performance
hen monetar" re#ards are tied directl" to erformance and #ith each articular goalsemlo"ees reinforce them #ith the tas's more seriousl". That&s #hat haened to Sains%ur"&s after imlementing the HRM to the comanies controlling rocess.
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$haring and collaboration
+roductivit" and rofita%ilit" of Sains%ur"&s imroves magicall" #hen others from the outside the coman" freel" colla%orate and #illingl" share the %est ideas and colla%oration tools. It is HRM #hich hels the coman" to develo formal methods to increase the #a" of the colla%oration and sharing rocess. %on&monetary factors to improve employees
Sains%ur"&s managers- leaders- and team #or'ers rovide nonmonetar" factors that increase emlo"ee e$citement- energ"- motivation- and lo"alt" /Terstra et al.- 188*0. These factors include raise- recognition- e$osure- challenge- feed%ac'- and learning oortunities. It is the coman"&s HR that ensure managers 'no# ho# to effectivel" utili!e these nonmonetar" factors.
'pdating employees( sills to maintain productivity
As toda"&s #orld is full of cometition. So in order to coe #ith the glo%al comet ition Sains%ur"&s has created a massive ace of change #hich means that cur rent s'ill sets must %e continuall" udated. It is the coman"&s manager&s ,o% to identif" emlo"ees #ith less otimal s'ills. So it can %e clearl" understood that different ractices of HRM la"s imortant role in raising Sains%ur"&s rofit and roductivit" over the cometitors.
Tas' (2 2.1 Anal"!e the imortance of emlo"ee relations in resect to influencing HRM decision ma'ing in Sains%ur"&s Ever" erson at Sains%ur"&s share a articular relationshi #ith his;her fello# #or'ers. The" have to do it %ecause the" are human not machine #hich can start #or'ing %" ressing articular s#itch. The" need to tal' and discuss #ith others in the ersective of decision ma'ing. An interactive #or'lace can motivate the emlo"ees #hich can&t %e measured in monetar" values /Roehling et al.- 18850. It is essential that eole are comforta%le #ith each other and #or' together as a single unit to#ards a common goal. So some of the imortance of emlo"ee relations are li'e as the follo#ings6 '
Wor is easy if it is shared among all #orers
In Sains%ur"&s the health" relations among the #or'ers eases the #or' load on an" articular erson and in turn increases the chances of roductivit". As it is imossi%le for one to do ever"thing on his o#n- #or's must %e divided among the mem%ers of the team to accomlish the desired tas's #ithin the assigned time. If the #or'ers have a good relations #ith their team mem%ers- the" #ill have the a%ilit" to assist them to ma'e the tas' eas".
Discouraging conflict among #orers
Good relations among the #or'ers at Sains%ur"&s reduces the chance of conflict and fight among the #or'ers. The" trust each other in assisting in the erformance to fulfill the goals and o%,ectives. The" consider their fello# #or'ers as their colleagues not as the cometitors to their laces. As a result roductivit" increases #hich hels the HRM to ta'e %etter decision for the coman". )oyalty of the employee
+leasant and interactive #or' environment in the Sains%ur"&s hels to create the lo"al emlo"ees. The" feel motivated to erform the tas's assigned to them %" the coman" more #illingl". The" rovide #ith more efforts #hich leads to greater roductivit" and return to the coman" /T!afrir et al.- 2((<0. Moreover the rate of emlo"ee turnover is ver" fe# in the coman" #hich hels to reduce the cost of recruiting ne# emlo"ees ver" soon. Ensuring equality by communicating effectively ,
Effective communication s"stem in Sains%ur"&s hels to ensure the emlo"ees that there are no discrimination across the coman" in an" ersective. As a result the" feel more motivated to erform their tas's to attain their desired goals set %" coman"&s management. +roer communication s"stem hels the coman"&s HRM to ta'e the roer decision in time. So good emlo"ee relations hel Sains%ur"&s HRM in the ersective of decision ma'ing.
2.2 Identif" the 'e" elements of emlo"ment legislation and the imact it has uon HRM decision ma'ing in Sains%ur")s :i'e other reuted comanies- Sains%ur"&s is also maintaining the emlo"ment legislation #hile recruiting the ne# emlo"ees as #ell as for the running emlo"ees in the coman" that has some critical imact on the HRM decision ma'ing for the coman ". So the ma,or elemen ts of emlo"ment legislation are the follo#ings Defining positions
At the time of the recruitment rocess- the coman" has to define the emlo"ees their ositions in the coman". It also descri%es resect to HRM decision ma'ing. #hat #ill %e their rights and resonsi%ilities in the coman" in Proper compensation
The coman" must define their comensation for the emlo"ees at the time of recruitment. It must ensure their emlo"ees a%out their minimum #ages and length of their #or' hours /Morgan et al.- 2((*0. After the roer agreement on ever"thing- the coman" identifies and select their desired emlo"ees. Ensuring equality
The coman" must ensure the eualit" in ever" ersective #hile aointing the emlo"ees. There #ill %e eualit" in #ages- se$- #or'ing hours- health facilities and also in other ersectives. there are an"HRM discrimination in an"can criteria the emlo"ees can as' for legislative hel to fulfill If their demand. of the coman" influence the emlo"ees ositivel" if the" can ensure eualit" in all ersective.
"ime of #or
Emlo"ees should %e a#are of their time to the coman" #hich means the dail" or #ee'l" #or'ing hours to erform the tas's. The" ma" erform the overtime duties %ut the" have to get the roer comensation for the overtime. The coman" should allo# them the roer leave and leave on an" articular occasion /:eana et al.- 18880. This time distri%ution to the coman" hels the HRM to ta'e %etter decisions. (
So these legal actions must %e ensured %" Sains%ur"&s #hile recruiting the emlo"ees as the" have contri%uted to the coman" #hich has the ositive imact on HRM decision ma'ing for the success of the coman".
Tas' (* *.1 +reare a ,o% descrition and erson secification for a team leader in Sains%ur"&s- ta'ing into account legislation and coman" olicies. =o% descrition for a team leader in Sains%ur"&s ma" %e li'e as the follo#ing *ob "itle+ Team :eader /4lar' et al.- 18820. *ob purpose+ Manages and leads a team of emlo"ees in Sains%ur"&s. 4ommunicating the coman"&s goals- o%,ectives- olicies and ractices and roceed to the team. Motivating the mem%ers of the team to imrove the erformance. Heling the coman"&s HRM to hire- train and imrove the eml o"ees to 'ee the team uda ted to erformance. :in'ing %et#een the
management and team mem%ers in assessing the erformance. *ob Duties+
Heling the managers and %e the manager #hile the manager is a%sent. >ee the detailed records of management tas's /el%in- 2(120. Hel management hiring and training the ne# emlo"ees. 4ommunicate #ith management and team mem%ers. Identif" strategies to romote team mem%er for achieving goals. 4onduct team meetings for o%taining the overall erformance. Sul" ualit" customer services. Generates and shares the erformance reort to ans#er the uestions of the team mem%ers. Solve the ro%lems of the fello#men.
$ills and ,ualifications+
+revious e$erience on team leadershi. 4omlete 'no#ledge a%out coman"&s roducts and legislation olicies. S'ills on motivation. Good leadershi s'ill. Strong #ritten and oral communication s'ills. S'ill to %uild strong relationshi #ith emlo"ees. )
Self?motivating. Attractive ersonalit".
+erson secification for a team leader in Sains%ur"&s ma" %e li'e as the follo#ing -no#ledge of
An understanding on the comanies& rinciles and ractices including HRM and legislative ersective. An insight to #or' #ithin the grou />ur! et al.- 2((20. An understanding in the comanies& current and desired level of erformance. Experience
E$erience of #or'ing #ith eole of relative grou. E$erience on hiring and training eole. E$erience on managing comanies HR olices.
.cademic requirements
A recogni!ed and relevant ualification on this t"e of ersective #ith %right academic ualification. 7egree on training and managing emlo"ees #ill %e refera%le.
So these are the 'e" elements should %e included in ,o% descrition and erson secification for a team leader in Sains%ur"&s ta'ing into account legislation and coman" olicies.
/onclusion+ In this reort man" asects of human resource management have %een discussed in to consideration #hich have sho#n the effectiveness of HRM in raising coman"&s roductivit" and rofit- imact of the HRM in coman"&s decision ma'ing- imact of good emlo"ment relations in decision ma'ing #ith e$amles. In addition to emlo"ees right and resonsi%ilities or the legislation o#er of the #or'ers in the coman" has %een descri%ed in a detail in this reort. After evaluating ever"thing it is clear that human resource management in Sains%ur"&s hels the coman" to influence the emlo"ees and ta'es the %etter decisions to achieve strategic goals.
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References Me"er- =.+. and Smith- 4.A. /2(((0. HRM ractices and organi!ational commitment6 Test of a mediation model. Canadian Journal of Administrative Sciences - 17/<0- .*18. Edgar- @. and Geare- A. /2((30. HRM ractice and emlo"ee attitudes6 different measures? different results. Personnel review- 34/30- .3*3<8. 4hristensen Hughes- =. and Rog- E. /2((50. Talent management6 A strateg" for imroving emlo"ee recruitment- retention and engagement #ithin hositalit" organi!ations. International Journal of Contemporary Hospitality Manaement- !"/0- .<*?3. 7elane"- =.T. and Huselid- M.A. /18890. The imact of human resource management ractices on ercetions of organi!ational erformance. Academy of Manaement #ournal- 3$/<0- .8<8?898. Terstra- 7.E. and Ro!ell- E.=. /188*0. The relationshi of staffing ractices to organi!ational level measures of erformance. Personnel psyc%oloy- 4&/10- .2?<5.
Roehling- M.- 4avanaugh- M.A.- Mo"nihan- :. and os#ell- .R. /18850. The nature of the ne# emlo"ment relationshi /s06 A content anal"sis of the ractitioner and academic literatures. T!afrir- S.S.- aruch- B. and 7olan- S.:. /2((<0. The conseuences of emerging HRM ractices for emlo"ees) trust in their managers. Personnel 'eview- 33/90- .925?9<.
Morgan- 7. and Ceffane- R. /2((*0. Emlo"ee involvement- organi!ational change and trust in management. International #ournal of %uman resource manaement- 14/10- .33?3. :eana- 4.R. and Dan uren- H.=. /18880. rgani!ational social caital and emlo"ment ractices. Academy of manaement review- !4/*0- .3*5?333.
4lar'- >.. and heel#right- S.4. /18820. rgani!ing and leadingF heav"#eightF develoment teams. California manaement review- 34/*0- .8?25. el%in- R.M. /2(120. (eam roles at wor). Routledge. >ur!- R. and artram- 7. /2((20. 4ometenc" and individual erformance6 Modelling the #orld of #or'. *rani+ational effectiveness, (%e role of psyc%oloy- .22?233.