Arul Anandar College BBA-III SEMESTER V HUMAN RESOURCE MANAGEMENT MULTIPLE CHOICE QUESTIONS
1. Person Personnel nel admini administr strati ation on incl include udess a. Employment b. Recruitment c. Inte Intervi rview ew & sele select ctio ion n d. Induction e. All of these 2. Wae & salar salary y adminis administra trati tion on consis consistt of a. !rea !reattion of post post b. Rate determination c. "erit ra ratin d. "oti "otiva vati tion on plan planss e. All of these #. Emplo Employe yeee servi service cess inclu include dess a. "edi "edica call serv servic ices es b. Recreation service c. Pers Person onal al serv servic icee d. $af $afety ety serv serviice e. All of these %. Which Which is the the part part of planni plannin n and devel developm opment ent a. ra rani ni'at 'atio ional nal plan planni nin n b. "anpower plannin c. (rainin d. All of of th these e. )one one of of th these *. Which is a sub+ect sub+ect matter matter of of industr industrial ial relations relations a. !om !ommuni munica cattion b. !ollective barainin c. Empl Employ oyee ee disc discip ipli line ne d. !ode !ode of cond conduc uctt e. All of these ,. -----------------------------------i ------iss the study study of people people as individuals individuals and in roups roups of of relationships between individual and roups a. ina inanc ncia iall mana manaem emen entt b. Waes c. "anp "anpow ower er plan planni nin n d. Indus Industr tria iall psyc psychol holoy oy e. )one one of of th these
/. Which Which is the the princi principle ple of human human relati relation0 on0 Prin Princi cipl pl f mot motiv ivat atio io
d. Princi Principle ple of mutual mutual recon reconiti ition on e. All of these . 3uman 3uman reso resourc urcee manae manaemen mentt incl includes udes a. 4ynam 4ynamic ic huma human n reso resour urce ce b. (rade union c. 4own own si'in d. )on5u )on5uni nion on or oran ani' i'at atio ion n e. All of these 6. 3uman 3uman reso resourc urcee manae manaemen mentt incl includes udes a. "orale b. 7eadership c. 8ob 8ob enr enric ichm hmen entt d. Recruit uitmen ment e. $election 19. Which one of the followin does not include under the function of human resource manaement a. Plannin b. rani'in c. Recruit uitmen ment d. Prof Profiitabil abilit ity y e. !ost 11. $election $election includes includes a. ramin ramin & devel developi opin n appli applicati cation on blan blanss b. !hecin of references c. ormul ormulati atin n inte intervi rviewi ewin n techni techni:ue :ue d. All of of th these e. )one one of of th these 12. Recruitment Recruitment deals deals with with a. Identificat Identification ion of e;istin e;istin source source of applicants applicants and developin developin them b. !reation of new source of applicants c. All of these d. )one one of of th these 1#. (rainin (rainin involves involves a. Identificat Identification ion of trainin trainin needs needs of individual individual and and the company b. 4evelopin suitable trainin proramme c. Evaluatin Evaluatin the effective effectiveness ness of trainin trainin proramme proramme d. All of of th these e. )one one of of th these 1%. (ype of selection selection test consist consist of a. Pers Person onal alit ity y test test b. Interest test c. Apt Aptitude tude test est d. "ent "ental al abi abili lity ty tes testt e. All of these 1*. Interval Interval source of recruitment recruitment involves a. Inte Interna rnall adver adverti tise semen mentt b. E;tension of services c. 7ent 7ent servi ervice cess d. Info Inform rmal al sear search ch e. All of these 1,. Process Process of manpower plannin plannin consists consists a. or orecas castin b. 4evelopment implementation
1/.
2#. 3R" function does not include a. Recruitment b. $election c. (rainin d. !ost5control 2%. 8ob analysis involves a. 8ob description and +ob specification b. 8ob enlarement and +ob description c. 8ob specification and +ob order d. 8ob satisfaction and +ob enrichment 2*. Which of the followin are the operative function human resource manaement a. rani'in b. 4irectin c. !oordinatin d. All of these --------------------evaluates the +ob and not the +ob holder
c. 8ob specification d. )one of these 2/. ------------------is prepared on the basis of +ob description a. 8ob specification b. 8ob description c. =oth >a? and >b? d. )one of these 2. (he concept of -------------------------is to select people out of those who response to the demand of the orani'ation throuh the various advertisin sources a. Recruitment b. $election c. Induction d. )one of these 26. In this modern business world with new 3R practices@ there is a shift in the nature @of contract between employees and a. Employer b. Employee c.
#1. (he simplest method for +ob evaluation is ----------------method in which +ob are arraned from hihest to lowest order in terms of their value or merit to the orani'ation a. Paired comparison method b. Ranin method c. =AR$ d. "= #2. ----------------can be defined as obtainin@ usin and maintainin a satisfied worforce a. 3uman resource manaement b. Industrial relations c. rani'ational manaement d. Personnel manaement ##. (he purpose of --------------------is to establish the document the +ob relatednessB of employment procedures such as trainin @selection@ compensation and performance appraisal a. Induction b. 8ob description c. 8ob specification d. 8ob analysis #%. ff the +ob trainin is iven
d. )one of above #*. Which of the followin is not a method of on5the +ob trainin method a.
#6. (he minimum :ualities re:uired to perform a +ob is ------------- a. 8ob description b. 8ob specification c. 8ob desin d. 8ob analysis %9. -----------involves determination of relative worth of each +ob for the purpose of establishin wae and salary differentials a. 8ob evaluation b. 8ob specification c. 8ob desin d. 8ob analysis %1. ----------involves assessment of actual performance of an employee aainst what is e;pected from him or her a. Performance appraisal b. "otivation c. )eed assessment d. )one of above %2. --------------involves frine benefits@ bonus and other benefits a. Remuneration b. !ompensation c. Incentive d. !ommission %#. (he loical se:uence to +ob analysis is -------- a. 8ob desin b. 8ob description c. 8ob specification d. 8ob details %%. ----------------555refers to movin employees from one +ob to other
d. 8ob desin %*. --------------refers to e;pansion of the noDof different tass performed by an employee in a sinle +ob a. 8ob enlarement b. 8ob enrichment c. 8ob rotation d. 8ob desin %,. !hoosin the riht person to the riht +ob is nown as ----------- a. $election b. Recruitment c. Placement d. Induction %/. ---------used to measure an individual?s activity preferences a. Interest test b. Personality test c. Aptitude test d. "emory test %. ----------- provide a new employee with the information he or she needs to function comfortably and effectively in the orani'ation a. Induction b. Performance appraisal c. "otivation d. 4eleation %6. Allocation of the people to the +ob is---------------- a. Placement b. Induction c. (rainin d. rientation *9. --------------understood as the process of forecastin an orani'ations future demand for and supply of riht type of people in the riht number a. 3RP b. 3RA c. 3R" d. )one of these *1. ----------------means mouldin of an employee $A a. (rainin b. Induction c. rientation d. Appraisal *2. ------------------------dianosis present problems and future challenes to be met throuh trainin and development a. )eed assessment b. (rainin c. rientation d. Induction *#. ---------------------enerally focus on emotional issues rather than actual ones a. Role playin b. Cestibule trainin c. !ase study d. $ensitivity trainin *%. ---------------------utili'es e:uipments which closely resemble the actual ones used on the +ob a. Cestibule trainin
**. --------------------------trainin was small number of trainees@ usually fewer than 12 in a roup
a. $ensitivity trainin b. Cestibule trainin c. !ase study d. Role playin *,. $ensitivity trainin is a part of a. In5house development b. =ehavior modelin c. rani'ational development d. )one of the above */. Apprentership trainin is a type of ------------------- a. n the +ob trainin b. ff the +ob trainin c. =oth F aG and FbG d. )one of these *. (as analysis a component of a. $election procedure b. 3uman resource plannin c. (rainin process d. )one of these *6. Which of the followin is not a stae in the systematic trainin cycle0 a. Evaluation b. Assessin trainin needs c. Plannin the trainin d. 8ob instruction on a one to one bias ,9. Which of the followin is not a techni:ue used in classroom trainin method of trainin a. 7ectures b. Hroup discussion c. !ase studies d. Real time e;perience ,1. -----------------------improves the nowlede@sills an attitude of employees particularly to a specific +ob of tas a. (rainin b. 4iscipline c. 8ob evaluation d. )one of these
,2. ---------- involves periodic assinment of an employee to completely different sets of +ob activities a. 8ob rotation b. Cestibule trainin c. !oachin d. )one of these ,#. (he process of establishin the value at +obs in a +ob hierarchy is nown as -------- a. 8ob analysis b. 8ob re:uirement c. 8ob evaluation d. Performance evaluation ,%. Induction refers to a. Hive trainin to the employees b. Hive incentive to the employees
,*. Recruitment is done a. =y centrali'ed office b. (hrouh different departments c. =oth a and b d. )one of the above ,,. An efficient supervisor should be a. Impartial b. =iased c. $trict to his subordinates d. )one of the above ,/. Which of the is not a typically used procedure to reduce the total no. of employees a. =y off b. (ermination c. 4own si'in d. Early retirement inducements ,. In which of the followin inds of interview the :uestions are predetermined a. Panel b. $tress c. Hroup d. $tructured ,6. An e;perienced employee offerin uidance and support to a +unior employee so that the later learns and advances in the orani'ation called a. "entorin b. !ounselin c. !oachin d. 8ob instruction trainin /9. $ensitivity trainin is also nown as a. $5roup trainin b. (5roup trainin c. P5roup trainin d. 75roup trainin /1. "anaement development trainin proram provides a. Wide awareness b. Enlared conceptual sills c. 7atest technoloical sills d. All of the above /2. (he primary oal of 3R" is to --------- a. facilitate orani'ational performance b. influence internal constituency c. based on the +udment or mathematics d. none of these /#. it is easy to tae feedbac in ---------- method as there is no improvement or involvement of e;ternal aencies and the trainin is iven by the employee worin in the same orani'ation a. vestibule method b. coachin method c. Apprendeship d. )one of these /%. ---------- ives an opportunity to an employee to showcase his talent to the fullest and mae his reach to other department also a. 8ob rotation b. Cestibule trainin c !oachin
a. b. c. d.
!harles P"! !ormic !harless babae "ie (hompson )one of these /,. --------------------is the best method to improve inter personnel sills@ ability to comprehended and present himself efficiency in short period of time a. Hroup discussion b. $eminar c. !oachin d. )one of these //. ------------------------method of manaement development proramme was developed 3arvard business school and incident method was developed at ---------------------------- a. Cestibule trainin b. !are study c. !oachin d. )one of these /. ---------------method of manaement development proamme is suitable for analy'in problems and e;aminin them from different view points a. !onference method b. !oachin method c. Cestibule method d. )one of these /6. -------------------------is also nown as (5roup trainin and laboratory trainin a. $tress trainin b. $ensibility trainin c. 8ob orientation trainin d. )one of these 9. $ensitivity trainin method was developed by ------------------ a. =ill ates b. uet lewrin c. 3enry fayol d. W (aylor 1. ----------------is the review of performance by the employee himself a. $elf evaluation b. Evaluation by other c. Hroup evaluation d. )one of these 2. -----------------------adds additional motivation to a +ob to mae it more rewardin a. Entertainment b. $ocial benefits c. 8ob enrichment d. )one of these
#. --------- is concerned with proper utili'ation with the manaement and proper utili'ation of human resources for attainin orani'ational oals a. Employment b. Personal manaement c. Recruitment d. All of these %. What are the ob+ectives of personnel manaement a. Enterprise b. $ocial c. Personnel
b. Political and 7eal factors c. (echnoloical chanes d. All of these ,. Which of the followin is the functions of personnel manaement a. "anaerial function b. perative function c. =oth a & b d. All of these /. "anaerial functions of personnel manaement includes a. Plannin & orani'in b. 4irectin c. =oth a & b d. All of these . What is the :ualities of personnel manaer a. Personal attributes b. E;periences & trainin c. 4ecisiveness d. All of these 6. Position and status of personnel department is concerned with a. 7ine authority b. unctional authority c. 7ine and staff authority d. All of these 69. 7evels of 3RP is concerned with a. Plant level b. 4epartmental & divisional level c. (op level d. All of these 61.
b. 8ob specification c. =oth a & b d. All of these 6/. 8ob analysis include a. 8ob description b. 8ob specification c. =oth a & b d. )one of these 6. (he ---------- is the statement of the minimum acceptable :ualities to perform a particular +ob a. 8ob description b. 8ob specification c. =oth a & b d. All of these 66. A +ob specification include a. Physical characteristics b. Personal characteristics c. "ental characteristics d. All of these 199. ---------------is an attempt to create a match between +ob re:uirement and human attribute a. 8ob description b. 8ob specification c. 8ob desin d. All of these
191.
In--------- the complete +ob is broen down in to small sub parts a. 8ob simplification b. 8ob enlarement c. 8ob rotation d. All of these 192. -------------implies the shiftin of an employee from one +ob to another +ob within a worin roup so the variety and relief from the boredom of routine a. 8ob simplification b. 8ob enlarement c. 8ob rotation d. All of these 19#. -------------------is the process of increasin the scope of +ob of a particular employee by addin more tas to it a. 8ob simplification b. 8ob enlarement c. 8ob rotation d. All of these 19%. ---------------implies increasin the content of a +ob or the deliberate upradin of responsibility scope and e;chane of wor a. 8ob simplification b. 8ob enrichment c. 8ob rotation d. All of these 19*. Relative worth of the +ob is nown as a. 8ob simplification b. 8ob enrichment
19,.
8obs are raned throuh a. 8ob simplification b. 8ob evaluation c. 8ob rotation d. All of these 19/. --------------is the process of searchin for the prospective employees and stimulatin them to apply for the +ob in the orani'ation a. $election b. Recruitment c. Placement d. )one of these 19. Which of the followin is the sources of the recruitment a. Internal b. E;ternal sources c. =oth a and b d. )one of these 196. ----------------is the process of picin up indendual re:uest with re:uisite :ualification and competencies? to fill +ob in orani'ation a. $election b. Recruitment c. Placement d. )one of these 119. $election is a -------------process a. Positive b. )eative c. =ehavioral d. )one of these 111. $election end with a. 8ob offer b. !ontract of employment c. Placement d. )one of these 112. --------------- is the process of assinin a specific ran and responsibility to an individual a. $election b. Recruitment c. Placement d. )one of these 11#. Induction means a. rientation b. Recruitment c. Placement d. )one of these 11%. Induction means planned introduction of employees to their a. 8ob b. rani'ation c. !oworers d. All of these 11*. 3RP means a. 3uman resource plannin b. 3uman resource plan c. 3uman recruitment plannin d. All of these
c. 8ob evaluation d. All of these 11/. Which of the followin is not a +ob desin techni:ue a. 8ob rotation b. Wor simplification c. 8ob description d. All of these 11. An orani'ed factual statement of the duties and responsibilities of a specific +ob is nown as a. 8ob description b. 8ob specification c. +ob evaluation d. 8ob enrichment 116. JJJJJ method of trainin involve realistic behavior in imainary situation a. Cestibule trainin b. !lass room trainin c. Role playin d. )one of these 129. $election procedure include a. Application form b. Reception c. Employment test d. All of these 121. Which is the method of collection information for +ob analysis a. bservation b. Kuestionnaire c. Record d. All of these 122. Which are the factors of +ob evaluation a. $ill b. Efforts c. Worin condition d. All of these 12#. Administration of an employee wae and salary is called a. Wae and salary administration b. Wae fund c. W.$. policy d. All of these 12%. Which of the followin is the ob+ective of wae and salary administration a. (o establish to fair and e:uitable compensation b. (o attract :ualified and competent personnel c. (o improve motivation and morale of employees d. All of these 12*. ------ is used to payment to hourly production and services a. Wae b. Wae fund c. $alary d. All of these 12,. --------- is used to weely and monthly rates paid to clerical@ administrative@ and professional employees a. Wae b. Wae fund c. $alary
b. E;ternal c. =oth a & b d. All of these 12. Which internal factors influence the wae and salary administration a. 4emand and supply b. (rade unions barainin power c. !ost of linin d. All of these 126. Remuneration paid for services of the labor in production is a. Wae increment b. =onus c. Wae d. )one of these 1#9. Which theory is called iron law of waes0 a. $ubsistence theory b. Wae fund theory c. $urplus value theory of money d. All of these 1#1. Wae fund theory is iven by a. 4avid Richard b. arl "ar; c. Adam $mith8.$ mill d. !lar 1#2. Which one of the followin isare the type of labour welfare facilities a. Intra mural b. E;tra mural c. =oth a and b d. All of these 1##. acilitative services included a. Education b. "edical facilities c. 3ousin facilities d. All of these 1#%. (he welfare provision under factors Act 16% was a. Washin facilities b. acilities for storin and dryin cloths c. acilities for sittin d. All of these 1#*. Welfare officers are to be appointed if orani'ation is enain --------- or more employees a. *99 b. 199 c. ,99 d. )one of these 1#,. !rLche is to provided if ------ or more lady employees are enaed a. #9 b. ,9 c. %9 d. )one of these 1#/. An adult worer can wor up to -------- has in a day as per factories Act 16% a. b. 6 c. 19
a. b. c. d.
1* 2* 1% )one of these 1#6. If the factory employs more than 1999 worers they should appoint :ualified --------- to carry out the prescribed activities a. $afety officer b. Welfare officer c. $ecurity officer d. )one of these 1%9. (he first and foremost ob+ective of a welfare state is a. Welfare facilities b. ull employment c. =oth a &b d. All of these 1%1. -------- occurs when a person who wants and is able to wor but cannot find wor a.
d. )one of these 1%6. In----------------trainin methods the trainees have to leave their wor place and devote their entire time to the trainin a. n the +ob b. ff the +ob c. =oth a and b d. )one of these 1*9. n the +ob trainin methods is concern with a. 8I( b. !oachin c. "onitorin d. All of these 1*1. "ethods related to on the +ob trainin includes a. Position rotation b. !ommittee assinment c. Apprenticeship d. All of these 1*2. our step instructional related to which method of ( & 4 a. 8I( b. !oachin c. "onitorin d. All of these 1*#. ff the +ob trainin methods are a. Cestibule b. Role playin c. =ehavioral e;perienced trainin d. All of these 1*%. ff the +ob trainin methods are a. conference b. class room trainin c. internship trainin d. All of these 1**. Electronic trainin methods include a. Audio visual b. !omputer based tracin c. EP$$ d. All of these 1*,. Which of the followin techni:ues related to ( and 4 a. bservation b. Interview c. Kuestionnaire d. All of these 1*/. --------- is the activities that prepares an employee for future responsibilities a. (rainin b. 4evelopment c. Education d. All of these 1*. --------------is a conceptual learnin that improves understandin of a sub+ecttheme a. (rainin b. 4evelopment c. Education d. All of these
b. !oachin c. "onitorin d. All of these 1,9. It is a ind of daily trainin and feedbac iven to the employees by their immediate supervisors a. 8I( b. !oachin c. "onitorin d. All of these 1,1. Which of the followin is the features of performance appraisal a. !ontinuous process b. $ystematic approach c. ormal informal d. All of these 1,2. Which of the followin is not the ob+ectives of performance appraisal a. Wee related appraisal b. !areer development ob+ectives c. !ommunication d. )one of these 1,#. Performance appraisal ob+ectives includes a. rani'ation ob+ectives b. eedbac c. =oth a & b d. All of these 1,%. Who will appraise the employee while performin a +ob a. $upervisors b. Peers & self appraisal c. $ub ordinate & user of services d. All of these 1,*. Performance appraisal help in a. (rainin b. Performance appraisal c. =oth A and = d. All of these 1,,. Performance appraisal methods classified in a. Individual evaluation method b. Hroup evaluation method c. ther method d. All of these 1,/. A person who is hiher up the orani'ation and who can provide careers advice and support to less senior person a. !areers b. "entors c. =AR$ d. All of these 1,. (he dimension of employees problem with a view to help the employee cope with it a. !areers b. #,9 deree c. !ounselin d. All of these 1,6. Effects by employees to obtain hiher ratin by potterin an imae deiced by their supervisors
d. All of these 1/9. (he loss of employees who :uit the orani'ation for various reasons a. !areers b. Attrition c. =AR$ d. All of these 1/1. Present performance is determined larely from a. Advisory evaluation b. $upervisory evaluation c. Appraisal evaluation d. All of these 1/2. 8obs are lin between the people and the a. rani'ation b. manaer c. supervisor d. all of these 1/#. +ob enlarement e;pands the number of related tass in the a. +ob b. Attrition c. Wor d. All of these 1/%. (he appraisal process is desined by a. Personnel department b. Worshop c. "anaement d. All of these 1/*. "anaement function of personnel manaement is a. Personnel plannin b. Personnel orani'ation c. !ontrollin d. All of these 1/,.
11.
12.
b. 4evelopment c. Education d. All of these )eed and importance of trainin includes a. Increased productivity b. 7ess supervision and wastae c. 3iher employee morale d. All of these $ystematic movement of worers of one +ob to another is a. 8ob rotation b. 8ob desin c. Incentives d. All of these
Answer e! 1. e
2.e
3.e
4.d
5.e
6.d
7.e
8.e
9.e
10.d
11.d
12.d
13.d
14.d
15.a
16.e
17.e
18.d
19.c
20.a
21.a
22.a
23.d
24.c
25.a
26.d
27.a
28.d
29.a
30.d
31.a
32.a
33.a
34.b
35.c
36.c
37.b
38.a
39.d
40.d
41.c
42.d
43.d
44.a
45.d
46.d
47.a
48.c
49.a
50.a
51.a
52.b
53.a
54.a
55.a
56.a
57.a
58.a
59.a
60.a
61.a
62.a
63.a
64.a
65.a
66.a
67.a
68.a
69.a
70.a
71.a
72.a
73.a
74.c
75.a
76.c
77.d
78.d
79.a
80.a
81.a
82.c
83.d
84.a
85.c
86.d
87.c
88.b
89.d
90.a
91.c
92.a
93.a
94.a
95. b
96.a
97.b
98.b
99.a
100. !
101.b
102.d
103.d
104.c
105.c
106.d 111.
107.d 112.
116.b 121.d
113.d 117.d
122.b 126.c
131.a
146.d
156.c
139.d
148.a
140.d 145.c
149.c 154.a
158.b
130.a 135.d
144.c
153.a 157.a
129.b
138.d
147.c
120.c 125.b
134.d
143.a
152.d
119.a
128.b
137.a
110. 115.c
124.b
133.a
142.d
151.d
118.c
127.a
136.a
109.d 114.c
123.b
132.d
141.a
108.d
150.c 155.b
159.a
160.d
171.d
172.d 176.c
181.d
173.d 177.a
182.d 186.c
191.a
178.b 183.c
187.a 192.a
196.a
174.d 179.d 184.d 188.b
193.d 197.a
175.b
185.b 189.b
194.b 198.b
180.d
190.a 195.d
199.d
200.a