1. Person Person Account Accounts s (choo (choose se two): two): a. do use use space space in both both account account and contac contacts ts table table b. have the same same icon icon as as Busines Business s account accounts s c. can only only be be merged merged with with other other person person accoun accounts ts d. are are enab enabled led by defaul defaultt e. are enabled enabled via feature feature license license Answer: - A ! ". #niversal containers wants to rollout new product product bundles bundles with several pricing options. Pricing options include product-price bundles account speci$c pricing and more. %hich product satis$es the needs: (choose 1) a. b. c. d.
!ustom !ustom Appe&ch Appe&change ange-app -app for for productproduct-pric pricing ing %or'ow or'ow on pportunity pportunity*p *pport portunit unity y Product Product +ormula +ormula $elds $elds on pportuni pportunity* ty*ppor pportuni tunity ty Product Product ,ightn ,ightning ing pro proces cess s builde builderr
Answer: - A (doubt )
/. %hich components components can be added to a lightning lightning app app on custom b0ect: (choose /) a. isua isualf lfor orce ce b. 2tandar 2tandard d ,ightni ,ightning ng component component c. !ustom !ustom lightn lightning ing compo componen nentt d. glob global al act actio ions ns e. ob0ect ob0ect speci$c speci$c action actions s on the the custom custom ob0ect ob0ect Answer: - B !
3. b0ect speci$c speci$c actions actions cannot be added. isualforce isualforce need to be embedded embedded into a ,igthning page. #niversal containers has a custom ob0ect 4service5 which has a loo'up relationship to Account. #niversal containers wants to enhance 2alesforce1 with an action that allows account managers to enter a new service to an Account while loo'ing at the account. (!hoose one): a. enter a ob0ect speci$c speci$c action action to Account and put put it in in the Account ,ayout
b. enter a ob0ect speci$c action to 2ervice and put it in the Account ,ayout c. enter a ob0ect speci$c action to 2ervice and put it in the 2ervice ,ayout d. enter a ob0ect speci$c action to Account and put it in the 2ervice ,ayout Answer: - A
6. #niversal containers has included its orders as an e&ternal data ob0ect into 2alesforce. 7ou want to create a relationship between Accounts and the rders ob0ect (one-to-many relationship) leveraging a 'ey $eld for account which is on both e&ternal ob0ect and Account. %hich relationship do you create: a. ,oo'up 8elationship b. 9aster etail 8elationship c. ierarchical 8elationship d. e&ternal ,oo'up 8elationship e. indirect ,oo'up 8elationship f. Useani nd i r e ctl ook upr el at i o ns hi pwhent hee xt er nal dat ado es n’ ti nc l udeSal es f or c er ec or dI Ds . Answer: - ; <. #niversal containers has a custom ob0ect that has a 9:9 relationship with opportunity,ine=tem carrying price and amount information. =n order to compute total amounts and total prices per pportunity using 8ollup summary $elds what $eld type will you use (choose one) a. >unction b. 9aster-etail c. ,oo'up d. !rossob0ect Answer: - B
?. #niversal !ontainer want to store an area code and wants to be able to search for it in searches. %hich are possible $elds to store the data (choose "): a. @e&t b. Phone c. ;mail d. 9ulti Pic'list Answer: - A B
. #niversal !ontainer want to store an area code and wants to be able to search for it in applications (ape&). %hich are possible $elds to store the data (choose "): a. @e&t
b. c. d. e.
Phone ;mail 9ulti Pic'list umber
Answer: - A ;
C. #niversal !ontainer installes an unmanaged pac'age. %hich of the following are true: (choose "): a. !omponents of unmanaged pac'ages can be edited b. #nmanaged pac'ages can be upgraded c. #nmanaged pac'ages have a namespace pre$& d. #nmanaged pac'ages donDt have a version number e. @ests are e&ecuted during deployment Answer: - A ;
1E.#niversal !ontainer is using assigment rules to distribute cases to regional teams. %hich of the following are true: (choose 1): a. it is possible to have multiple active assigment rules b. cases may be assigned to public groups (if con$gured) c. cases may be assigned to Fueues (if con$gured) d. a wor'ow $eld update can be used instead Answer: - !
11.+ield type conversion. %hich of the following are true: (choose "): a. data can be lost when converting from simple pic'list to multi pic'list b. data can be lost when converting from autonumber to te&t c. data can be lost when converting from number to currency (assuming that $eld lenghts are identical) d. information can be lost when converting from te&t area (rich) to te&t area (long) Answer: - A 1".#niversal containers want an org for development which can be refreshed in every 6 days with all the con$guration and some data. %hat org do you choose: a. +ull 2andbo& b. eveloper 2andbo& c. eveloper Pro 2andbo&
d. Partial copy sandbo& Answer: -
1/.#sers logs time into a custom ob0ect ,og@ime every day. An invoice is created once per month. =nvoice is another custom ob0ect. %hat relationship can you create so that on an invoice you can have all the log time by a userG a. 9aster etail on =nvoice H 8ollup 2ummary on it b. 9aster etail on ,og@ime H 8ollup 2ummary on it c. ,oo'#p on =nvoice H +ormula to sum d. ,oo'#p on ,og@ime H +ormula on sum Answer: - B
13.= want to display / paragraphs on a $eld which type should = chooseG (!hoose two) a. @e&t +ield b. @e&t Area c. @e&t Area (,ong) d. @e&t Area (8ich) Answer: - !
16.ow to allow a user to enter multiple paragraphs worth of data. %hat $eld types to be usedG (!hoose two): a. @e&t +ield b. @e&t Area c. @e&t Area (,ong) d. @e&t Area (8ich) Answer: - !
1<.%hen a. b. c.
you want to create a Business process what must you createG 2ales Process 8ecord @ypes Page ,ayouts.
Answer: - B
1?.7ou have a custom ob0ect that has history records that you want to 'eep. Because you donDt need some of the $eld what you can doG a. @rigger H new ob0ect b. %or'ow H new ob0ect c. 8ecord type H page layout
Answer: - ! 1.%hat can you include in a 2alesforce1G (!hoose /) a. isualforce !omponent b. ,ightening !omponent c. @ab d. Action Answer: - B !
1C.7ou canDt see a + in 2alesforce1. %hat could be the reasonG (!hoose ") a. onDt have a tab b. ot a lightening component c. o $eld access d. ot available on smart tab e. ot in the menu bar Answer: - A ; "E.=f a wor'ow is re-evaluated what will get re-evaluated a. alidations b. %or'ows that have already $red c. %or'ow rules that didnDt $re before. Answer: - !
"1.%hat 2andbo& can be refreshed every day. !hoose ". a. eveloper b. eveloper Pro c. Partial 2andbo& d. +ull 2andbo& Answer: - A B
"".%hich 2andbo& can be refreshed every monthG a. eveloper b. eveloper Pro c. Partial ata d. +ull Answer: -
"/.%hat is true regarding Pic'list values in 8ecord @ypesG (choose /)
a. Adding to 9aster automatically adds to all 8ecord @ypes b. Adding a Pic'list alue to ,ead 2tatus pportunity 2tage reFuires that you add it to the desired 8ecord @ype c. 8emoving a Pic'list alue from 9aster automatically removes the pic'list value from any 8ecord @ypes that have the value assigned d. 8emoving a Pic'list alue from a 8ecord @ype will remove that value as an option on the Pic'list. Any e&isting ata with that value will not have the value removed. Answer: - A B
"3.%hat is true of !ase Assignment 8ulesG (choose ") a. 7ou can assign !ases to a Fueue using !ase Assignment 8ules b. 7ou can have more than 1 active rule c. 7ou can have more than one entry per Assignment 8ule d. 7ou need to have !ase @eams con$gured prior to activating !ase Assignment 8ules Answer: - A !
"6.=n >uratovic 8ealtors a ouse custom ob0ect is used to trac' the 2Fuare +ootage and the alue of a ouse. 9ultiple ouses can be related to a single pportunity. ow would you show the total 2Fuare +ootage and total value of all related ouses on the pportunityG a. !reate a 9aster-etail 8elationship between pportunity and ouse. !reate " 8oll-#p $elds. ne on 2Fuare +ootage and one on alue. b. !reate a 9aster-etail 8elationship between pportunity and ouse. !reate " formula $elds to calculate the total 2Fuare +ootage and total alue. c. !reate a ,oo'up 8elationship between pportunity and ouse. !reate " 8oll-#p $elds. ne on 2Fuare +ootage and one on alue. d. !reate a ,oo'up 8elationship between pportunity Answer: - A
"<.%hat should you consider when changing $eld typesG (choose /) a. !onverting a @e&t Area (8ich) to a @e&t Area (,ong) can result in a loss of data
b. !onverting a custom @e&t $eld to an Auto-umber $eld will result in a loss of data c. 7ou cannot convert a !ustom +ield to a +ormula +ield d. !onverting a Pic'lsit $eld to a 9ulti-2elect Pic'list $eld will not result in a loss of data Answer: - A ! "?.%hat is true about Person AccountsG (choose /) a. Person Accounts have diIerent icons than Business Accounts b. A Person Account can only be merged with another Person Account c. A Person Account uses the storage of 1 Account and 1 !ontact d. Person Accounts are enabled in 2alesforce be default Answer: - A B !
".%hat is true about 2alesforce 2ocial Accounts !ontacts and ,eadsG (choose ") a. =n order to see social information about Accounts and !ontacts the user needs to be logged into their account b. =nformation for all associated 2ocial etwor's are available in 2alesforce1 c. 2ocial =nformation is automatically imported to Accounts and !ontacts d. 2ocial =nformation is imported to Accounts and !ontacts after selecting a pro$le from a search in one or more 2ocial etwor's Answer: - A
"C.%hich permission is reFuired to install and uninstall pac'ages from 2alesforce App;&changeG a. #pload App;&change Pac'ages b. 9anage Pac'age ,icenses c. ownload App;&change Pac'ages d. !reate App;&change Pac'ages Answer: - !
/E.!ategory: PlatAppBuilderJata9odelingand9anagement %hich developer tool can be used to create a data modelG (!hoose ") a. 2chema Builder
b. +orce.com ata ,oader c. Application ata 9odel %iKard d. +orce.com =; Answer: - A
/1.%hich AP= cannot be used to create the data modelG (!hoose /) a. +orce.com AP= b. +orce.com 2ingle 2ign-on AP= c. +orce.com 9etadata AP= d. A>AL @oo'it for +orce.com Answer: - A !
/".%hich of the following are not available in record typeG a. pportunity 2tage b. !ase status c. ,ead status d. 2olution 2tatus e. All of above Answer: - ;
//.%hat determines whether a user can create a new record using a speci$c record typeG a. Pro$le b. +ield level security c. Page layout d. 2haring Answer: - A
/3.%hich statement about record types is trueG a. 8ecord types can be used to de$ne pic'list values available for a given $eld b. @he ability to create records of a speci$c record type is determined by the pro$le c. #sers cannot view records assigned to a record type their pro$le does not have access to
d. 8ecord types can only be assigned to one pro$le at a time Answer: - A B
/6.%hich statements are true regarding 8oll-#p 2ummary $eldsG (select all that apply) a. nce created you cannot change the detail ob0ect selected or delete any $eld referenced in your roll-up summary de$nition. b. Because roll-up summary $elds are not displayed on edit pages you can use them in validation rules. c. alidation errors can display when saving either the detail or master record. d. Advanced currency management has no eIect on roll-up summary $elds. e. Automatically derived $elds such as current date or current user are allowed in a roll-up summary $eld. Answer: - A B !
/<.escribe the rami$cations of $eld updates and potential for recursion for the following scenario: =f a $eld update for 8ule1 triggers 8ule" and a $eld update for 8ule" triggers 8ule1. a. @he updates create a loop and the org limits for wor'ow time triggers per hour will li'ely be violated. b. %hen the second trigger is saved a =mminent ,oop ;rror message will be displayed and the wor'ow rule update will not save. c. @he updates create a loop and the org be bloc'ed until the admin resolves the issue d. ,oop is allowed to run "6 times within one hour. =f it does not end on its own the process will be stopped by 8M.
Answer: - A
/?.%hat is true when a $eld update is set to re-evaluate the wor'ow ruleG (!hoose three) a. =n a batch update wor'ow is only retriggered on the entities where there is a change. b. nly wor'ow rules on the same ob0ect as the initial $eld update will be re-evaluated and triggered. c. nly wor'ow rules that didnDt $re before will be retriggered. d. !ascade of wor'ow rule re-evaluation and triggering can happen up to ten times after the initial $eld update that started it. e. Any wor'ow rules whose criteria are met as a result of the $eld update will be ignored. Answer: - A B !
/.=dentify the $eld update limitations. (!hoose three) a. +ield updates that are e&ecuted as approval actions donNt trigger wor'ow rules. b. 8ead-only $elds li'e formula or auto-number $elds arenNt available for $eld updates. c. @he results of a $eld update canNt trigger additional rules such as validation assignment auto-response or escalation rules. d. =n a batch update wor'ow is retriggered on all entities where there is a change. Answer: - A B !
/C.A salesperson at A% computing only seeDs the 2ocial !ontactDs lin' for @witter and not +aceboo' on his records. %hy would this be happeningG a. @he administrator hasnNt enabled 2ocial !ontacts for +aceboo' b. +aceboo' is no longer supported by 2ocial !ontacts c. @he salespersonNs login with +aceboo' has e&pired d. one of his +aceboo' contacts have con$rmed the nature of their relationship
Answer: - A 3E.%hich social networ's are available in the ,ightning ;&perience and 2alesforce1G (2elect all that apply) a. +aceboo' b. @witter c. ,in'ed=n d. Olout Answer: - B
31.A ,ightning Page isG a. A page you can access via a customer community. b. @he new name for a 2alesforce page layout. c. A custom layout for creating pages in 2alesforce1. d. A compact con$gurable and reusable element. Answer: - ! 3".%hat can you build with the ,ightning App BuilderG a. At-a-glance dashboard-style apps. b. Apps optimiKed for a particular tas'. c. 2imple single-page apps with drill-down capability. d. All of the above Answer: - 3/.Actions on a ,ightning Page allow you to do which of the followingG a. 2end email create a tas' and create or update records. b. 2end email and delete or clone records. c. !lone records add users and assign permissions. d. 2end email send outbound messages and launch a ow. Answer: - A
33.=n order to create an App ,auncher component in lightning what must an admin doG a. !ontact 2alesforce to have the component activated for the ,ightning App Builder. b. avigate to 2etup-!ustomiKe-#ser =nterface to enable the component for the ,ightning App Builder. c. Purchase a license for the ,ightning App Builder.
d. >oin the pilot ,ightning App Builder team Answer: - A
36. =dentify the standard ,ightning components. (!hoose three) a. ,ist iew b. 8ich @e&t c. isualforce Page d. 8eports e. ashboards Answer: - A B ! 3<.7ou can create global actions to let users create which of the following recordsG (!hoose three) a. ;vent (without invitees) b. pportunity c. uestion d. #sers e. !hatter Posts f. Products Answer: - A B ! int: You can create global actions to let users create these kinds of records. •
Account
•
Campaign
•
Case
•
Contact
•
Contract
•
Custom objects
•
Event (without invitees)
•
Group
•
ead
•
!pportunit"
•
#ask
•
$uestion
3?.%hat standard !hatter actions (Post +ile ,in' Poll and @han's) appear on the user pro$le page regardless of the actions in the #ser page layoutG (!hoose three) a. Post b. +ile c. Poll d. !reate e. ;mail Answer: - A B ! int: - Post +ile ,in' Poll
3.%hen a user creates a record by using an ob0ect-speci$c create action what feed item for that record appearsG a. =n the !hatter feed of the user who created the record b. As the $rst entry in the feed for the new record c. =n the feed for the record on which the new record was created d. =n the user pro$le feed for all users who can view the record e. =n the !hatter feed of the $rst user who follows the record on which the record was created Answer: - A B !
3C.@o enable the Publisher Actions area on Page ,ayouts navigate to: a. 2etup Q !ustomiKe Q !hatter Q 2ettings b. 2etup Q !ustomiKe Q +eeds Q 2ettings c. 2etup Q !ustomiKe Q Rb0ectsS Q 2ettings d. 2etup Q !ustomiKe Q Actions Q 2ettings Answer: - A
6E.A developer has completed wor' in the sandbo& and is ready to send it to a related org what deployment tool should be usedG a. !hange 2ets b. +orce.com =; c. #nmanaged Pac'ages d. +orce.com 9igration @ool Answer: - A
61.7ou have created a wor'ow rule to send an email in your con$guration sandbo&. +or some reason itDs not wor'ing what should you double chec'G (!hoose ") a. 7ou have the correct email address b. @9, does not wor' in sandbo& ma'e sure your email has no @9, c. !hec' the deliverability settings d. ,oo' at the system audit trail Answer: - A !
6".%hich deployment tools will you use to deploy metadata from one organiKation to another organiKationG a. !hange sets b. +orce.com =; c. #nmanaged Pac'ages Answer: - B
6/.%hat tools you need to use to migrate 9etadata to @wo iIerent Production rgsG (!hoose /) a. +orce.!om =; b. +orce.!om 9igration @ool c. !hange 2et d. ata ,oader e. #nmanaged Pac'age Answer: - A B ;
